User's Manual

7-1
Chapter 7
Voice Message Operations
The RF Terminal’s exclusive use of voice prompts allows you to overcome
problems such as literacy, language and lighting. With proper planning, voice
prompting can enhance your RF Terminal application, making it faster and
simpler. Voice messages are recorded in the RF Terminal, and then triggered by
a prompt from the host computer.
Why Use Voice Messages and Prompts?
• Voice messages can be in any language.
• The operator does not have to be able to read to perform some jobs.
• Audible instructions can be heard in poor lighting where it is difficult to
read a LCD screen. MOST IMPORTANTLY, the data collection process
is faster because the operator does not have to continually look at the
screen for instructions. This is especially useful when you do not want or
need to enter data from the keypad. Scanning bar coded numbers from a
Quantity BARPAD can make keying unnecessary.
Voice messages and prompts are a good way to keep the operator’s attention
focused on the job at hand. Audible error messages and warnings also help to
limit mistakes and downtime.
Tips for Using Voice Prompts
Over 90 voice messages can be recorded in the RF Terminal. Here are some tips
on making your voice prompts user-friendly:
• Short messages are preferable for prompts; most English prompts can be
stated in ½ second. Instead of saying, “Enter the Item Number,” say
“Item”. The typical RF Terminal operator does not want to hear long
messages thousands of times. Error messages are typically longer because
they are the exception and need to provide more precise instruction to the
user.
• Record your voice prompts calmly. A frantic sounding voice can become
irritating, especially when heard repeatedly.
• Speak clearly. Correct pronunciation will make the voice prompts easier
to follow for all users. Use common words that all users will understand.