Instruction Manual

Troubleshooting
14
Problem Probable Cause Recommended Action
Batteries are drained.
Battery are not correct ly aligned
with terminals.
Batteries are drained.
Nothing appears
in the display
even when the
power is turned
on.
Low Battery
Symbol appears.
Device operation
time is
inconsistent.
No reading after
measurement.
Suspicious blood
pressure results.
Suspicious heart
rate results.
During
measuring, air
re-inflates.
In colder temperatures batteries
have weaker electrical charges.
Different battery brands have
different life spans.
Batteries are drained.
Blood pressure naturally varies
throughout the day.
Perhaps the cuff was improperly
positioned.
Bodily movement during device
use.
Measurement shortly after
exercise or exposure to the
outdoors.
It could be a normal action if the
user's blood pressure is higher
than the initial pressure value, the
device automatically pumps to a
higher pressure by 40mmHg each
time.
The arm cuff is not fastened properly.
Replace all batteries with new
ones.
Warm up the batteries, or use
the device in a warmer setting.
Refrain from moving during
measurement.
Do not take measurements
after exercise or coming back
from the outdoors.
Relax, and try to take a measure
again.
Adjust patient and arm cuff to
measure.
Replace all batteries with new
ones.
Use Alkaline batteries and
replace all batteries at the
same time with same brand
batteries.
Replace all batteries with
new ones.
Reinsert batteries in the
correct position.
Refrain from moving during
measurement.
Check that the arm cuff is
fastened properly and retake
the measurement.