Instructions

53
EN
...the motor fails to start?
Possible cause:
◆ The mains voltage is not available.
Solution:
◆ Check the power with a meter to ensure that the
supply voltage (230 V) is available and check the
wiring.
◆ Observe especially the information relating to
impermissible connection types.
...the wiring is incorrect?
Possible cause:
◆ The control lines are mixed up.
Solution:
◆ Disconnect the lead from the mains and ex-
change wires for L1 and L1 .
12. What to do if... ?
...The tubular motor stops between the two end
points during normal operation?
Possible cause 1:
◆ The roller capsule (4) may not be secured with a
screw to the winding shaft (5) (see figure [ 19 ]),
causing the winding shaft (5) to slip from the mo-
tor and the adapter (10) to come away from the
magnetic ring (18).
Solution 1:
◆ Check for correct fitting of the roller capsule (4)
and adapter (10). Use a self-locking bolt to secure
the roller capsule (4) to the winding shaft (5) and
remount the motor in accordance with the infor-
mation on pages 39 - 45.
Possible cause 2:
◆ The thermal protection system has triggered.
Solution 2:
◆ Wait approx. 20 minutes until the motor has
cooled down.
...The tubular motor stops after a short period
of time during the configuration and test proce-
dures?
Possible cause:
◆ The adapter (10) may have slipped off the mag-
netic ring (18) on the drive head (12).
Solution:
◆ Check that the adapter (10) sits flush with the drive
head (12) and is fully inserted into the winding
shaft (5).
◆ Slide the adapter (10) back so that it is flush with
the drive head (12) and slide the winding shaft (5)
fully onto the adapter (10), see figures [ 5 / 7 ]. Re-
adjust the end points if necessary, see page 50.
...The roller shutter stops during upward or
downward travel?
Possible cause:
◆ Iced-up/jammed roller shutter or obstacle on
the guide rail.
Solution:
◆ Manually move the roller shutter a short distance
in the respective opposite direction.
◆ Rectify the iced-up roller shutter or obstacle.
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