Instructions

...The tubular motor stops between the two end points during normal

operation?

Possible cause 1:

◆ The bearing capsule (4) may not be secured with a screw to the rotating union (5)

(see Fig. ), causing the rotating union (5) to slip from the motor and the adapter

(10) to come away from the magnetic ring (18) on the drive head (12).

Solution 1:

◆ Check for correct ﬁtting of the bearing capsule (4) and the adapter (10). Use a

self-locking bolt to secure the bearing capsule (4) to the rotating union (5) and

remount the motor in accordance with the information on pages 40 - 45.

Possible cause 2:

◆ The thermal protection system has triggered.

Solution 2:

◆ Wait approx. 20 minutes until the motor has cooled down.

...the motor fails to start?

Possible cause:

◆ The mains voltage is not available.

Solution:

◆ Check the power with a meter to ensure that the supply voltage (230 V) is available

and check the wiring.

◆ Observe especially the information relating to impermissible connection types.

...The tubular motor stops after a short period of time during the

conﬁguration and test procedures?

Possible cause:

◆ The adapter (10) may have slipped off of the magnetic ring (18) on the drive

head (12).

Solution:

◆ Check that the adapter (10) sits ﬂush with the drive head (12) and is fully inserted

into the rotating union (5).

◆ Slide the adapter (10) back so that it is ﬂush with the drive head (12) and slide the

rotating union (5) fully onto the adapter (10), see Fig. . Re-adjust the end points

if necessary, see page 49.

What to do if... ?

...The roller shutters stop during upward or downward travel?

Possible cause:

◆ Iced-up roller shutters or obstacle on the guide rail.

Solution:

◆ Move the roller shutters a short distance in the respective opposite direction.

◆ Rectify iced-up roller shutters or obstacle.

...Automatic adjustment of the lower end point does not work.

Possible cause:

◆ The catch (8) is mounted without the freewheel mechanism.

Solution:

◆ Conﬁgure the lower end point manually, see pages 53 and 54.