User's Manual

CHAPTER 3: Trouble Shooting
If you are having trouble with your device, here are a few trouble-shooting tips:
1. Restore factory settings via webUI.
2. If the device is not responsive, you can re-plug the device.
Q&A
Q: What to do if there is no service?
A: The possible reasons are an unstable network signal, or a hardware problem.
You can try the following solutions:
1. If you are inside a building or near a structure that may be blocking the signal, change the
position or location of the device. For example, try moving the device close to a window.
2. Check the hardware for any loose parts or damage.
Q: Data connection failed.
A: You may be on a not network or limited coverage area, try to move to a different location or a
better network coverage area.