Instruction manual

10
Technical Support: [e-mail] US: [phone] EU: [phone]
WyreStorm Install
Test Kit
TT-HDMI-KIT
RS232 CONNECTION AND TROUBLESHOOTING
10. Troubleshooting
Generally, the majority of HD distribution installation
issues are either caused by minor connection
errors, communication problems between devices,
or when the transmission of high signal bandwidth
is attempted using insufficient cable. Should you
encounter any technical difficulties when installing
and configuring the matrix, we are confident
solutions can be found by working through the
following troubleshooting checklist before seeking
alternative technical support.
No Picture or Poor Quality Picture
1) Power – is your HDBaseT transmission device and
RX-70-PP receiver powered with correct LED indication?
All units should have their own power source connected
ie. 12v for most 70m/230ft for HDBaseT devices – Please
use power supplies included.
Are all sources definitely powered and firmly connected?
2) If possible, always use test equipment prior to
installation and to troubleshoot any problems.
3) Check sink device supports HDCP, is switched to the
correct source inout mode and is compatible with the
receiver - if any issue is suspected, replace sink device
with another model.
4) Distance – Is the cable too long for the signal to be
transmitted effectively? The HDBaseT classification used
within the transmitters and receivers allow transmission of
1080p up to 70m/230ft so make sure the cable distance
matches the project requirements and is well within the
maximum transmission distance of the signal.
Note: If approaching the limits of the transmission
capabilities, transmission should be extended by using
another extender set to ensure the signal reaches its
destination effectively.
5) Cable Joins – Joins in the cable run or RJ45
connectors can impact on signal strength, resulting in
reduced transmission that may manifest itself in incorrect
picture quality, picture dropping out or a complete lack of
picture
6) Cable Choice and Signal Reduction – Are stranded
patch leads being used as interconnects between patch
panels or wall outlets? CCA (Copper Clad aluminium)
9. RS232 Connection
To allow serial commands sent from transmitting device to be sent to display device, simply connect a straight-through
RS232 cable between the RX-70-PP and your display.
WyreStorm 8x8
Pro Plus Matrix
hdmi
ir tx
cat5e/6
70m/230ft
CONTROL SYSTEM
rs232
rs232
hdmi
ir tx
ir rx
Control
System
Control
System
Blu-ray
Display Output
ir rx