Users Guide Wyse Winterm™ 1 series, Based on Wyse Thin OS ® Issue: 121906 PN: 883681-08 Rev.
Copyright Notices © 2006, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Thin Client Requirements Compliance FCC Compliance Model SX0, Product S10 thin clients meet Class B requirements. IEC/EN Compliance Model SX0, Product S10 thin clients meet Class B requirements. Canadian DOC Notices Refer to the previous section, “Thin Client Requirements Compliance,” to find out to which model thin client each of the statements below refers.
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Contents 1 Introduction 1 About this Guide 1 Organization of this Guide 1 Wyse Technical Support 1 Related Online Resources Available at Wyse 2 2 Getting Started 3 What Happens When You Turn on Your Thin Client 3 Accessing the Enterprise Servers Available 3 Signing-on 5 Changing Your Password 5 Understanding Your User Profile 6 Knowing Your Assigned Privileges and User Mode Assigned Privileges 7 User Modes 8 Understanding System Lock-down 8 About the Session Services You Will Use 9 Logging Off and Shutt
vi Contents 4 Using and Configuring Access Connections 43 Using Ethernet Direct Access 43 Using Wireless Direct Access 43 Configuring PPPoE Access 44 Configuring Dialup Modem Access 45 Configuring PPTP VPN Access 48 5 Using the Network Test Tools 51 Using Ping 51 Using Trace Route Figures 53 Tables 55 52
1 Introduction Wyse® WintermTM 1 series Thin Clients use Wyse Thin OS. These highly optimized thin clients provide ultra-fast access to applications, files, and network resources made available on machines hosting Citrix™ ICA and Microsoft™ RDP session services. Locally installed software permits remote administration of the thin clients and provides local maintenance functions.
2 Chapter 1 Related Online Resources Available at Wyse Wyse® WintermTM 1 series Thin Client features can found in the Datasheet for your specific thin client model. Datasheets are available on the Wyse Web site at: http://www.wyse.com/serviceandsupport/support/documentindex.asp. The Administrators Guide: Wyse® WintermTM 1 series, Based on Wyse Thin OS is intended for administrators of the Wyse® WintermTM 1 series Thin Client.
2 Getting Started This chapter provides information to help you quickly get started using your thin client. It describes basic thin client functions and provides instructions on using the Desktop and Connect Manger to manage the connections and applications available for you to use.
4 Chapter 2 dialog box by selecting it from the desktop menu. This dialog box also can be set to open automatically on system start-up. For information on the PPPoE Manager dialog box, refer to "Configuring PPPoE Access." • Dialup Modem - If both the Dialup Manager and the Connect Manager open automatically when the thin client is turned on or restarted, the thin client is configured to access the network through a modem dial-up. A sign-on dialog box may appear when the network connection is accomplished.
Getting Started 5 Signing-on After a connection to the enterprise intranet is established, sign-on to the network and/or session services may or may not be required (depending on a Global profile option set by the network administrator, the session servers, or any requirements of PNAgent/PNLite services). If sign-on to the enterprise intranet is required, a sign-on dialog box opens when you turn on the thin client, when you restart the thin client, or after signing off from a User profile account.
6 Chapter 2 Note If you are using both PNAgent/PNLite and a User profile, the user name must be defined in the Windows domain to be used and the password must be the same for both the domain and the User profile. In a Virtual Desktop environment, user authentication is made against the Virtual Desktop Broker (the user name and password are stored on the Broker or a third party authentication server). Therefore, the password must be changed on the Broker or the authentication server.
Getting Started 7 Knowing Your Assigned Privileges and User Mode As a thin client operator, you have a thin client account with certain privileges. Your thin client account is a set of application connection definitions and thin client configuration settings that are grouped under a privilege level and assigned to you by your administrator. Administrators create thin client accounts that possess specific connection capabilities, security, and various thin client functions.
8 Chapter 2 User Modes User Modes define your login state and include the following types of user: • Guest user - The Guest user mode logs on using the Global profile only (no User profile is available) and does not need a password. But the Guest user will be disabled if no connection is defined in the Global profile. The Guest user cannot access the Network Setup dialog box and cannot reset the device to factory defaults. Otherwise, all remaining local resources are available.
Getting Started 9 file). This prevents Low-privileged and Non-privileged users from accessing the Network Setup dialog box by resetting the thin client or through system restart to Stand-alone user mode. Caution If a thin client accesses the enterprise intranet through Dial-up or PPTP and the thin client is locked-down, a user attempting to reboot to Stand-alone user mode will disable the Network Setup dialog box. The user will not be able to re-access the enterprise intranet through this path.
10 Chapter 2 Note Depending on how the servers and applications are configured, signing off from or shutting down the thin client may not necessarily close/open server sessions. Generally, you should close sessions before signing-off from or shutting down the thin client. Using the Desktop The desktop has a plain background with a horizontal taskbar at the bottom of the screen. The number of icons that can be displayed on the desktop depends on the desktop resolution and administrator configuration.
Getting Started 11 Use the following guidelines: • Icons representing available server connections and published applications are displayed on the background. Hovering the mouse pointer over an icon pops-up information about the connection. Right-clicking (or left-clicking if the mouse buttons are reversed) on an icon opens a Connection Settings dialog box which displays additional information about the connection.
12 Chapter 2 Understanding the Window Display Modes The thin clients allow three different display modes, including: • Standard window - Window frame, title bar, content area, including icons, and so on. This mode is available for use with any connection. • Seamless window - Seamless display. This mode is available for use with published applications only. • Full-screen - Occupies the entire monitor screen with no thin client taskbar, title bar, or window borders.
Getting Started 13 Neighborhood setup on the server. These icons display on the desktop and in various places (for example, Systray and the user Desktop submenu application selections) depending on the Citrix server configuration. For more information on configuring the resolution and refresh rate for the monitor used with the thin client, refer to "Selecting Display Settings.
14 Chapter 2 The System Setup submenu provides access to the following local system setup dialog boxes: • Preference - Allows user selection of thin client parameters that are a matter of personal preference. For more information on the System Preference dialog box, refer to "Setting System Preferences." • Network - Facilitates selection of DHCP or manual entry of network settings, operation in modem dialup and PPPoE modes, as well as entry of locations of servers essential to thin client operation.
Getting Started 15 Accessing the PPPoE Manager Selecting PPPoE Manager in the Desktop menu opens the PPPoE Manager dialog box. Use this dialog box to configure or start PPP connection over Ethernet to a DSL modem. The terminal can be configured to run PPPoE to connect to WANs through DSL modems to eliminate the need of installing a DSL router between the terminal and the DSL modem. You can also use this dialog box to automatically open a connection on system start-up.
16 Chapter 2 Using the Connect Manager Clicking the Connect Manager button on the task bar opens the Connect Manager. The Connect Manager has a list of connection entries and a set of command buttons available for use with the connections. Note Non-privilege users cannot view the Connect Manager.
Getting Started 17 (enablelocal=yes), locally-defined connection definitions can be saved in these cases. • • Stand-alone user - Locally-defined connections are retained when the thin client restarts or is shut down (there is no individual log-on). Network configuration settings must be made locally.
18 Chapter 2 Configuring ICA Connections If you open the Connection Settings dialog box for an ICA connection (select the ICA connection in the Connect Manger and click Settings), you can view and configure the connection (to add new ICA connections, use New in the Connect Manager). Figure 5 Connection Settings (ICA) - Server option Note If you select the Published Application option, the Application Name list box replaces the Host Names list box.
Getting Started 19 Use the following guidelines: • Server or Published Application - Select the type of connection to which the settings apply. • Connection Description - Enter the descriptive name that is to appear in the connection list (38 characters maximum). • Browser Servers IP - Enter a delimited (comma or semicolon) list of IP addresses or DNS-registered names of ICA servers that contains the master browsers list, or that could refer to another server that contains the list.
20 Chapter 2 Figure 7 Connection Settings (ICA) - Options tab Use the following guidelines: • Application (127 characters maximum) and Working Directory (63 characters maximum) - Enter an initialization string and arguments, including an associated working directory, that you want to start automatically on the server when the connection is made. Note This area is disabled (grayed) for a published application option. • • Display Resolution - Select the display resolution for this connection.
Getting Started 21 • Re-connect after disconnect - When selected, causes the thin client to automatically reconnect to a session after a non-operator-initiated disconnect. If selected, the wait interval is that set in the Delay before re-connecting box or the user profile for yes (20 seconds) or seconds. The default is 20 seconds if there is no ini file description of this connection, or is a Stand-alone user, or simply omitted.
22 Chapter 2 button next to the list box to make the selection you want). For example, a list of WTS servers on the local network from which you can select. Note The server name may be resolved using one of two mechanisms: DNS, and WINS. DNS uses the default domain name in the network control panel to attempt to construct an FQDN but will also try to resolve the name without using the default. • • Logging on area - Enter login username, password, and domain name.
Getting Started • 23 Colors - Select the color depth of the RDP session. If High Colors (16 bits) or True Colors is selected and the RDP server does not support this color depth, the thin client renegotiates the color depth to the lower value (for example, 256 Colors (8bits)). Note For some thin clients versions, only the 256 Colors (8 bits) selection is available for RDP connections. Also, for older versions of the server software (for example, RDP 4.0) the server only supports 8 bit color.
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3 Setting Up the Thin Client This chapter contains information to help you set up your thin client using the System Setup submenu. Since the setup information for individual users (user profile) is stored in a remote database, very little setup is required of a thin client operator. Your user profile is loaded into the thin client when you log-on. For this reason, you can log-on to another thin client (under the same account name) and see the same user profile settings.
26 Chapter 3 Setting System Preferences The System Preference dialog box allows you to select personal preferences such as time zone, screen saver, mouse speed and left/right buttons, keyboard language, and so on. Figure 10 System Preference - General tab Use the following guidelines: • Time Zone - Allows you to select a time zone where the terminal operates (default is Unspecified). Note Time zone is supported by MetaFrame XP FR2 release or later.
27 Setting Up the Thin Client Figure 11 System Preference - Advanced tab • Character Set - Select the character set (Each character is represented by a number. The ASCII character set, for example, uses the numbers 0 through 127 to represent all English characters as well as special control characters. European ISO character sets are similar to ASCII, but they contain additional characters for European languages). • Mouse Speed and Swap left and right mouse buttons - Select the mouse speed.
28 Chapter 3 • Delay before repeat - Repeat parameters for held-down key. Delay before repeat selectable from 1/5 second to 2 seconds, or no repeat. The default is 1/3 second. • Repeat Rate - Select Slow, Medium, or Fast. The default is Medium. Configuring Network Settings The Network Setup dialog box allows you to configure thin client network settings (including operation in modem dialup and PPPoE modes, as well as locations of servers essential to thin client operation).
Setting Up the Thin Client 29 • No local Ethernet, Modem dialup only - Select this option if the thin client will access a network through a dial-up modem (for more information, refer to "Configuring Dialup Modem Access"and "Configuring Serial Communications." • No local LAN, invoke PPPoE only - Select this option if the thin client will access a network through a PPPoE connection. For more information, refer to "Configuring PPPoE Access.
30 Chapter 3 Figure 13 Network Setup - Name Servers tab Use the following guidelines: • DNS Domain and DNS Servers - Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP addresses. If a specific IP address (instead of a name) is entered for a connection, it rather than DNS will be used to make the connection. Enter the DNS Domain and the network address of an available DNS Server.
Setting Up the Thin Client Figure 14 31 Network Setup - Servers tab Use the following guidelines: • File Servers/Path, Username, and Password - IP address or host name of the FTP server that provides the system software and update images. The address can be supplied through DHCP if DHCP is used. Use the following guidelines: • File Servers/Path - Allows 128 characters maximum. The data specifies part of the path to be used when the server is accessed.
32 Chapter 3 Figure 15 Network Setup - Reconnect options Figure 16 Network Setup - Options tab Use the following guidelines: • DHCP Option IDs - Enter the supported DHCP options (each value can only be used once and must be between 128 and 254). For information on DHCP options, refer to the Administrators Guide: Wyse® WintermTM 1 series, Based on Wyse Thin OS. • Tcp Timeout - Enter the number of 30 seconds for the timeout value of a TCP connection.
Setting Up the Thin Client 33 Setting Up Wireless Access The Wireless Setup dialog box allows you to configure the parameters required for wireless wide-band modem access to the enterprise intranet. A wireless wide-band network device can be used to access the enterprise intranet. The wireless network device connects to a USB port on the thin client and uses short-range wide-band radio to communicate with a wireless access point.
34 Chapter 3 encrypt/decrypt each frame transmitted from or received by the wireless adapter. The access point must recognize frames encrypted by the same key. • Key #1 through Key #4 boxes - Enter the encryption keys provided by the network administrator. The WEP Key selection determines which key is used for encryption. Selecting Display Settings The Display Setup dialog box allows you to select the resolution and refresh rate for the monitor used with the thin client.
Setting Up the Thin Client • • 35 User defined display setting - Select this option and select the resolution and refresh rate supported by your monitor (all combinations are allowed): • Resolution list selections include: 640 x 480 800 x 600 (default) 1024 x 768 1280 x 1024 1600 x 1200 • Refresh rate list selections include: 60 Hz (default) 75 Hz 85 Hz Usage Help area - Contains brief instructions for using the Display Setup dialog box and running the test. No operator entry can be made in this box.
36 Chapter 3 Use the following guidelines: • Select Port - Select the port to which this setup definition applies. Either Port 1, 2, 3, or 4 can be selected (default is Port 1). For Model SX0, Product S10, COM 1 or COM 2 selects from either the USB or serial device. • Baud Rate - Either 1200, 2400, 4800, 9600, 19200, 38400, 57600, or 115200 baud can be selected (default is 9600). • Parity - Either None, Even, or Odd can be selected (default is None). • Stop - Either 1, 1.
Setting Up the Thin Client 37 Use the following guidelines: • Select Port - Select the port you want from the list. • Printer Name - This is a required entry. If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients using LPR to print to this printer. • Printer Identification - Enter the type or model of the printer.
38 Chapter 3 Figure 21 Printer Setup - LPDs tab Use the following guidelines: • Select LPD - Select the port you want from the list. • LPD Hosts - The DNS or WINS name of the server for the network printer. An IP address can also be entered. Note If the printer is attached to another thin client on your network, the entry in the LPD Hosts box is the name or address of that thin client. • LPD Queue Name - An LPD host maintains a named queue for each supported printer.
Setting Up the Thin Client 39 for the printer is not found, the identification must be a supported driver name on the connected hosts for the printer to be automatically created on the hosts. • Printer Class - Select the printer class from the list. • Enable the printer device - This must be selected to enable the directly-connected printer. Figure 22 Printer Setup - SMBs tab Use the following guidelines: • Select SMD - Select the SMB you want from the list.
40 Chapter 3 Use the following guidelines: • Default Printer - Select the printer you want to be the default printer from the list. • Enable .print Client and Port - If you want to enable .print Client, select Enable .print Client and then enter the port. Figure 24 Printer Setup - Help tab The Help tab contains printer help information. Configuring LPD Services A thin client can be configured to provide LPD (Line Printer Daemon) services, making the thin client a printer server on the network.
Setting Up the Thin Client 41 b. Type the thin client IP address or DNS name in the Name or address of host providing LPD box. c. Type the printer name (assigned in “Configuring LPD Services” ) in the Name of printer on that machine box. d. Click OK, and then click NEXT. 3. After you have selected the printer, you can perform your normal printer setup for the application server. For example, select the manufacturer printer type and printer name. Setting Up Windows 2000/2003 Servers 1.
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4 Using and Configuring Access Connections This chapter provides information and detailed instructions on using and configuring connections to access the enterprise server environment available to the thin client.
44 Chapter 4 Configuring PPPoE Access PPPoE (Point-to-Point Protocol over Ethernet) is a specification for connecting users on an Ethernet to the Internet or intranet through a common broadband medium, such as a single DSL line, wireless device, or cable modem. PPPoE combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the Ethernet protocol, which supports multiple users in a local area network. The PPP protocol information is encapsulated within an Ethernet frame.
Using and Configuring Access Connections 45 Configuring Dialup Modem Access A USB dial-up modem or a USB-to-Serial adapter connected to a serial modem can be used with the thin client to access a dial-up server. The dial-up server may provide either of two paths to the enterprise intranet: • An enterprise dial-up server will directly connect to the enterprise intranet.
46 Chapter 4 Dialup parameters for each dialing entry are entered using the Dialup Property dialog box. Figure 27 Dialup Property Use the following guidelines: • Dialup Description - Enter the descriptive name that will appear in the Dialup Manager list of entries. • Phone Prefix Number - Enter the phone number to be dialed. • Dialing Port - Select the port through which this connection is to be made. The default is COM 1.
Using and Configuring Access Connections 47 Note Ask your network administrator for the dialed server password and other dialog requirements. • Enable protocol compression - When selected, allows data that is being communicated using the selected protocol (PPP or SLIP) to be compressed (default is selected). • Auto-dial on system startup - When selected, causes the connection to be dialed automatically on system startup. (default is cleared).
48 Chapter 4 Use the following guidelines: • Message area - Displays messages as dialing progresses and the connection is established. If this is an interactive login connection, type appropriate responses to messages if you are prompted (ask your network administrator for the dialed server password and other dialog requirements). • Data area - Displays data and statistics about the connection. • Refresh - Updates the statistics display of the connection.
Using and Configuring Access Connections 49 • New - Opens the PPTP Property dialog box. Use this dialog box to create a new connection entry in the list of connections. • Edit - Opens the PPTP Property dialog box for a currently-selected list entry. Use this dialog box to edit the connection. • Delete - Deletes the PPTP property record for a currently-selected list entry. A warning is displayed, asking you to confirm the deletion. Caution Deleting the record is irreversible.
50 Chapter 4 After connection initiation, the PPTP Status dialog box opens displaying messages and allowing you to refresh or disconnect the connection. Figure 31 PPTP Status Use the following guidelines: • Message area - Displays messages as the connection is established. If this is an interactive login connection, type appropriate responses to messages if you are prompted (ask your network administrator for the PPTP server password and other dialog requirements).
5 Using the Network Test Tools This chapter contains information on using the Network test tools available on the thin client. Ping (Packet InterNet Groper) and Trace Route can be used for checking the integrity of the network connection (ping also checks the usability of the network configuration and the availability of all equipment required to communicate between the thin client and the ping destination).
52 Chapter 5 Use the following guidelines: • Enter Hostname or IP - Enter the IP address, DNS-registered host name, or WINS-registered host name of the target to be pinged. • Data area - Displays ping response messages. The ping command sends one echo request per second, calculates round trip times and packet loss statistics, and displays a brief summary upon completing the calculation. • Start - Executes the ping command. If the host is operational and on the network, it responds to the echo request.
Figures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Desktop example 10 Desktop menu 13 System Setup Submenu 13 Connect Manager (High-privileged user example) 16 Connection Settings (ICA) - Server option 18 Connection Settings (ICA) - Published Application option 18 Connection Settings (ICA) - Options tab 20 Connection Settings (RDP) - Connection tab 21 Connection Settings (RDP) - Options tab 22 System Preference - General tab 26 System Preference - Advanced tab
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Tables 1 Supported Keyboard Languages 27
Users Guide Wyse® WintermTM 1 series, Based on Wyse Thin OS Issue: 121906 Written and published by: Wyse Technology Inc.
