User's Manual

20
Remote Administrator Support
Microsoft Windows NT Embedded on windows-based terminals now supports
Remote Administrator software functions.
Remote Administrator software allows a system administrator to observe terminal
use (shadowing), accomplish software updates remotely, and perform other
administrative and maintenance activities without physically touching the client
terminal.
Shadowing
Shadowing must be enabled from the client terminal. It is used primarily for
troubleshooting purposes, allowing the system administrator to observe user
actions and the results of those actions. It is also possible for the shadower to take
control of the terminal.
Enabling Shadowing
Shadowing is enabled by starting the WinVNC client. WinVNC is only available
when logged in as a terminal administrator.
Shadowing may also be enabled remotely on the terminal using the Remote
Administrator Software.