Reference Guide Wyse® Winterm™ 9 series Based on Microsoft® Windows® XP Embedded Issue: 063005 PN: 883808-02 Rev.
ii Copyright Notice © 2005, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
iii Caution Changes or modifications not covered in this manual must be approved in writing by the manufacturer’s Regulatory Engineering department. Changes or modifications made without written approval may void the user’s authority to operate the equipment. Thin Client Requirements Compliance FCC Compliance The Models 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, Model x150SE, Product 9150SE, SX0, and VX0 Thin Clients meet Class B requirements.
iv Device Power Supply Caution Replace power supply with the same or equivalent type as recommended by the manufacturer. Model 9450XE and 9455XL Thin Clients For use with External Power Supply Li Shin Model LSE9802A1255 or certified equivalent model supplied by the manufacturer, rated 12V/4.58A. Model 9650XE Thin Client For use with External Power Supply Li Shin Model LSE0219B1280 or certified equivalent model supplied by the manufacturer, rated +12V/6.67A.
Contents Introduction 1 About This Guide 1 Wyse Technical Support 2 Server Environment Requirements 2 Session Servers 2 Citrix Independent Computing Architecture (ICA) 2 Microsoft Remote Desktop Protocol (RDP) 2 Terminal Emulation Support 3 Support Servers 3 Rapport Remote Administration 3 Virtual Network Computing (VNC) Viewer 3 Model Summary 4 Model 9450XE 5 Model 9455XL 6 Model 9650XE 8 Model J400, Product 941GXL 10 Model x150, Product 9150SE 12 Model SX0, Product S90 14 Model VX0, Product V90 15 Mountin
vi ELO Touchscreen 37 Sun Java Runtime Environment 37 RAMdisk 37 Rapport 39 Regional and Language Options 39 Winlog 40 Wireless LAN Settings 41 Peripherals 41 Printers 41 Audio 42 Utilities and Settings 43 Enhanced Write Filter 43 Password Change with the Enhanced Write Filter 44 Enhanced Write Filter Command Line Control 46 Enhanced Write Filter Enable and Enhanced Write Filter Disable Desktop Icons 47 Enhanced Write Filter Control Dialog Box 48 NetXClean Utility 50 Function Summary 50 Local Drives 51 Driv
vii 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Example of a User desktop 19 Example of an administrator desktop 21 Client Information dialog box 22 Power Term Session Manager 24 Terminal emulation window and Connect dialog box 25 Neutron dialog box (extended menu) 26 Internet Explorer window 27 Citrix Program Neighborhood window 28 Remote Desktop Connection dialog box (expanded view) 29 WinVNC: Current User Properties dialog box 30 Administrator Control Panel window (Cla
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Wyse® Winterm™ 9 series Based on Microsoft® Windows® XP Embedded Reference Guide Introduction WintermTM 9 series Thin Clients use the WindowsTM XP embedded (XPe) operating system. These thin clients provide access to applications, files, and network resources made available on machines hosting CitrixTM ICA and MicrosoftTM RDP session services. The keyboard, mouse, audio/video, and display data are transmitted over the network between the thin clients and session servers.
2 Wyse Technical Support To access Wyse technical resources, visit AskWyse.com. If you still have questions, you can submit your questions using the Wyse Support Request Form, or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 7:00 am to 7:00 pm CST, Monday through Friday. To access international support, visit http://www.wyse.com/worldwide. Server Environment Requirements The thin client uses a variety of services accessed through the network.
3 Terminal Emulation Support Third-party terminal emulation software can be installed on the thin client to support computing on legacy platforms. Access to accounts on these machines is the responsibility of the thin client user. The terminal emulation software uses the Telnet protocol to communicate with the computing platform.
4 Model Summary This section provides a summary of features for the WintermTM 9 series Thin Clients. Note With all WintermTM 9 series Thin Clients, be sure to plug the Wyse PS/2-type mouse into the Wyse keyboard for proper mouse functionality. Note Thin client data sheets, the product registration form, and information about Rapport for Wyse and Rapport Administrative Software are available through the Wyse Web site at: http://www.wyse.com.
5 Model 9450XE The 9450XE is a small-footprint, modular thin client. The connections for power, network, monitor, keyboard, mouse, serial and parallel devices, and USB peripherals are on the back panel of the thin client. The rear panel contains an access slot for an optional PCI expansion card. Figure 1 Model 9450XE Thin Client The 9450XE has two LED indicators on the back of the unit next to the RJ-45 LAN port (Network connector).
6 Model 9455XL The 9455XL is a modular thin client with a rugged metal chassis that can be mounted vertically or horizontally. The connections for power, network, keyboard, mouse, serial and parallel devices, and USB ports are on the back panel of the thin client. The rear panel contains an access slot for an optional PCI expansion card. Note When the thin client is mounted vertically, the power button should be at the top of the thin client. The power button is located on the front of the thin client.
7 is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection.
8 Model 9650XE The 9650XE is a small-footprint thin client with an integrated 15 inch flat panel LCD. The connections for power, network, keyboard, mouse, serial and parallel devices, speakers, and USB peripherals are on the underside of the back panel of the thin client. The power button switch is located on the front of the thin client. The default resolution for the 9650XE is 1024x768 @ 60Hz, the font-smoothing setting is standard, and the default color depth is 16-bit.
9 is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection.
10 Model J400, Product 941GXL The 941GXL is a modular thin client with a rugged metal chassis that can be mounted vertically or horizontally. The 941GXL has a slightly larger chassis than the 9455XL and features a faster processor than any of the other Series 9000 devices. The connections for power, network, keyboard, mouse, serial and parallel devices, and USB ports are on the back panel of the thin client. The rear panel contains an access slot for an optional PCI expansion card.
11 is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection.
12 Model x150, Product 9150SE The 9150SE is a small-footprint, modular thin client. The connections for power, network, audio, monitor (video), keyboard, mouse, serial and parallel devices, and USB devices and peripherals are on the back panel of the thin client. The power button switch is located on the front-top of the unit. Figure 5 Model 9150SE Thin Client The 9150SE has three LED indicators on the back of the unit next to the RJ-45 LAN port (Network connector).
13 After power connection, the power LED will remain amber for some time. The user must not press the power button until the amber light is off. When the amber light is off, lightly press the power button on the thin client to turn on power.
14 Model SX0, Product S90 The S90 is a small-footprint, modular XPe-based thin client. The lock receptacle, connections for power, monitor (video), serial port, network, and USB port (2), are on the back panel of the thin client. The microphone in, speaker out, USB port (2), and power button switch are located on the front of the unit. Note Mouse connects to keyboard. Figure 6 Model SX0, Product S90 Thin Client The S90 has LED indicators on the front of the unit next to the power button.
15 Model VX0, Product V90 The V90 is a small-footprint, modular XPe-based thin client. The connections for power, network, audio, monitor (video), keyboard, mouse, serial and parallel devices, and USB devices and peripherals are on the back panel of the thin client. The power button switch, LED indicators, Microphone in, Line in, and USB port are located on the front of the unit.
16 The V90 has LED indicators on the front of the unit next to the power button. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection. • Green LED On—10 Mbps • Amber LED Standby After power connection, the power LED will remain amber for some time. The user must not press the power button until the amber light is off. When the amber light is off, lightly press the power button on the thin client to turn on power.
17 Extended XPe Features The operating system of the WintermTM 9 series Thin Client has extended features not found in standard Windows XP. Controls for extended XPe features are available only through an Administrator logon account—with exceptions of the Citrix Program Neighborhood, the MicrosoftTM Terminal Server Client (Remote Desktop Connection Manager), and if installed, a special-order terminal emulation application. Logging On Users can log-on automatically or manually.
18 Note The administrator can create additional user accounts by using the User Manager utility available through the Control Panel. However, due to local memory constraints, the number of additional users should be kept to a minimum. For administrator information on user accounts, refer to “User Manager” on page 55.
19 The XPe Desktop This section includes information on the following: • “Users Desktop” • “Administrators Desktop” on page 21 • “Client Information” on page 22 • “Logging Off, Restarting, and Shutting Down the Thin Client” on page 23 Users Desktop The desktop that appears for a User log-on is a Windows desktop. Icons present on the default user desktop are Citrix Program Neighborhood, Remote Desktop Connection, and Internet Explorer. These selections are also available from the Start menu.
20 For information about the functionality of the standard Windows XP desktop and Start menu items, refer to the applicable Microsoft documentation (search and navigate to the Windows XP Support Center) at: http://support.microsoft.com/default.aspx. For Internet locations of the Citrix Program Neighborhood and Remote Desktop Connection help documents, refer to “Programs Extended Menu” on page 24.
21 Administrators Desktop The desktop that appears for an administrator log-on is a Windows desktop.
22 Client Information Use the Client Information dialog box (Start | About this Device) to view various information about the thin client. Note The information shown varies for different thin clients and software releases. For example, the General tab displays thin client information such as the Website, Product Name, Product ID, Version, Windows XPE Version, MAC Address, Serial Number, Terminal H/W Rev, CPU Type, CPU Speed in MHz, Flash Configuration, RAM Configuration, and System Partition.
23 • QFEs tab to view the list of Microsoft QFEs applied to the thin client. • Copyrights tab to view Wyse copyright information. Logging Off, Restarting, and Shutting Down the Thin Client Use the Start menu on the taskbar to log off, restart, or shut down the thin client. Click Start | Shut Down to open the Shut Down Windows dialog box, and select the option you want from the list box.
24 Note Correct time should be maintained as some applications require access to local thin client time. The Date and Time Properties dialog box can be opened by clicking the System time area in the taskbar or by double-clicking the Date and Time icon in the Control Panel.
25 Clicking Start | Programs | PowerTerm | ptw32 (by default, a desktop icon is not installed) opens the terminal emulation window and Connect dialog box. Figure 12 Terminal emulation window and Connect dialog box The ptw32 application allows you to configure your connection information. For complete instructions on installing and using terminal emulation, refer to the terminal emulation documentation supplied separately.
26 Neutron Time Synchronization Application Clicking Start | Programs | Startup | Neutron opens the Neutron dialog box. The Neutron dialog box contains the current System Time and Atomic Time. To Synchronize the System Time with the Atomic Time, click Synchronize in the Neutron dialog box. To retrieve the current Atomic time from a time server, click Get Atomic Time.
27 Internet Explorer Microsoft Internet Explorer (MSIE) version 6.0 browser is installed locally on the thin client. Clicking Start | Programs | Internet Explorer or Start | Internet Explorer (or double-clicking the desktop icon) opens IE 6.0. The Internet options settings for the browser have been preselected at the factory to limit writing to flash memory. These settings prevent exhaustion of the limited amount of flash memory available and should not be modified.
28 Citrix Program Neighborhood Clicking Start | Programs | Citrix Program Neighborhood or Start | Citrix Program Neighborhood (or double-clicking the desktop icon) opens the Citrix Program Neighborhood window. Use this program to manage connections to remote applications running on ICA servers. Documentation for the ICA client application is available from the Citrix Corporation Web site at: http://download2.citrix.com/files/en/products/client/ica/current/docs/ica_win32_guide.
29 Remote Desktop Connection Clicking Start | Programs | Remote Desktop Connection or Start | Remote Desktop Connection (or double-clicking the desktop icon) opens the Remote Desktop Connection dialog box (you can expanded the view by clicking Options). Use this program to establish connections to remote applications using RDP.
30 WinVNC Current User Properties WinVNC Current User Properties is available to administrators only. Clicking Start | Programs | WinVNC Current User Properties (or double-clicking the icon in the administrator system tray) opens the WinVNC: Current User Properties dialog box. Use this dialog box to enter the VNC log-on password (the default password is Wyse), and to select the parameters for the VNC server utility installed on a user thin client.
31 Control Panel Extended Selections Clicking Start | Settings | Control Panel opens the Control Panel window (the administrator Control Panel contains extended selections).
32 • “RAMdisk” on page 37 • “Rapport” on page 39 • “Regional and Language Options” on page 39 • “Winlog” on page 40 • “Wireless LAN Settings” on page 41 Administrative Tools Double-clicking the Administrative Tools icon in the Control Panel opens the Administrative Tools window.
33 Component Services Double-clicking the Component Services icon opens the Component Services window. The console allows access to configure the Component Services, Event Viewer, and Local Services. Figure 20 Component Services window Event Viewer Double-clicking the Event Viewer icon opens the Event Viewer window. This tool displays monitoring and troublehooting messages from Windows and other programs.
34 Services Double-clicking the Services icon opens the Services window. The Services window lists the services installed on the thin client. VNC Server and Client Clean-up (NetXClean) are two services which may need to be stopped or restarted by the thin client administrator and are discussed in “Utilities and Settings” on page 43. Note VNC Server and Client Clean-up (NetXClean) cannot be stopped or started using the Task Manager.
35 User Manager Double-clicking the User Manager icon opens the Local Users and Groups window. This tool allows administrators to manage users and groups. For detailed information on the User Manager, refer to “User Manager” on page 55. Figure 23 Local Users and Groups window WinVNC Current User Properties Double-clicking the WinVNC Current User Properties icon opens the WinVNC: Current User Properties dialog box.
36 Figure 24 WinVNC: Current User Properties dialog box Use this dialog box to enter the VNC log-on password (the default password is Wyse), and to select the parameters for the VNC server utility installed on a user thin client. VNC server allows the user thin client to be operated/monitored (shadowed) from a remote machine on which VNC Viewer is installed. VNC is intended primarily for support and troubleshooting purposes.
37 Figure 25 Custom Fields dialog box ELO Touchscreen If the ELO Touchscreen option is installed on the thin client, double-clicking the ELO Touchscreen icon in the Control Panel allows you to calibrate and customize the settings for a touchscreen monitor that is connected to the thin client (or when ELO Touchscreen is integrated with Model 9650XE). Note The ELO Touchscreen icon is available in the control panel of both the user and the administrator desktops.
38 • Print spooling • User/system temporary files • ICA bitmap cache The RAMdisk can also be used for temporary storage of other data according to administrator discretion (see “Local Drives” on page 51). Double-clicking the RAMdisk icon in the Control Panel opens the Ramdisk Configuration dialog box. Use this dialog box to configure the RAMdisk size. If you change the size of the RAMdisk, you will be prompted to restart the system for the changes to take effect.
39 Rapport Double-clicking the Rapport icon in the Control Panel opens the Rapport Properties dialog box. Use this dialog box to configure the Rapport settings. Figure 27 Rapport Properties dialog box To configure the Rapport settings: 1. Enter the Rapport Server hostname or IP address in the IP Address text box. 2. Enter the port to use in the Port text box. 3. Click OK.
40 The default language for the user interface is English (US). If your thin client contains a multi-language build and you want to change to another language, complete the following procedures: 1. Click Start | Settings | Control Panel. 2. Double-click the Regional and Language Option icon to open the Regional and Language Options dialog box. 3. Click the Languages tab. 4. Select a language from the Language used in menus and dialogs list box, and click Apply.
41 Wireless LAN Settings If Wyse USB 802.11b hardware is installed on the thin client, double-clicking the Wireless LAN Settings icon in the administrator Control Panel allows you to customize wireless LAN settings (such as the wireless network ID, and so on). Note The Wireless LAN Settings icon is available only in the administrator Control Panel and is for the specific Actiontec USB wireless device only.
42 4. Click Next in the first window of the wizard. 5. Select the Local printer attached to this computer option. 6. Ensure that the Automatically detect and install my Plug and Play printer check box is not selected. 7. Click Next. 8. Select the Use the following port: option. 9. Select the appropriate port from the drop-down list and click Next. 10.Select the Manufacturer and Model of the printer and click Next. 11. Enter the assigned default name or other name for the printer and click Next. 12.
43 Utilities and Settings The following utilities and settings are available for administrative use: • “Enhanced Write Filter” • “NetXClean Utility” on page 50 • “Local Drives” on page 51 • “Mapping Network Drives” on page 52 • “Domain Participation” on page 52 • “WinPing Utility” on page 54 • “Net and Tracert Utilities” on page 54 • “User Manager” on page 55 • “Changing the Computer Name” on page 57 Enhanced Write Filter The Enhanced Write Filter provides a secure environment for thin-cl
44 Caution The Enhanced Write Filter cache should never be flushed if it is eighty-percent or more full. The administrator should periodically check the status of the cache and restart the thin client if the cache is more than eighty percent full. Note A Terminal Services Client Access License (TSCAL) is always preserved regardless of Enhanced Write Filter state (enabled or disabled).
45 not the thin client traffic. If you also set the DisablePasswordChange registry entry to a value of 1 in the thin client, both thin client and replication traffic will stop. Disabling the machine account password change on a WintermTM 9 series Thin Client To disable the machine account password change on a WintermTM 9 series Thin Client: 1. Start Registry Editor by clicking Start | Run, typing regedit in the Open text box, and then clicking OK. 2.
46 Enhanced Write Filter Command Line Control There are several Start | Run command lines you can use to control the Enhanced Write Filter. Note Command line arguments cannot be combined. Caution Thin client administrators should use NT file security to prevent undesired usage of these commands. Use the following guidelines for the Start | Run command line option for the Enhanced Write Filter: • ewfmgr.exe C: With no arguments - Opens the Enhanced Write Filter Control dialog box.
47 Enhanced Write Filter Enable and Enhanced Write Filter Disable Desktop Icons For convenience, the Enhanced Write Filter Enable and Enhanced Write Filter Disable icons are present on the Administrator desktop. Depending on which icon you use, you can either enable or disable the Enhanced Write Filter. • Enhanced Write Filter Enable Icon - Double-clicking this icon allows you to enable the Enhanced Write Filter using the Enhanced Write Filter Control dialog box.
48 Enhanced Write Filter Control Dialog Box The Enhanced Write Filter Control dialog box can be opened either through the Start | Run command line (ewfmgr.exe C:) or by double-clicking the EWF icon in the administrator system tray. Note To open the dialog box using the command line, click Start | Run and type ewfmgr.exe C: and then click OK.
49 command button and the Commit Changes command button are disabled when the Enhanced Write Filter is currently disabled). If you do not restart the thin client, the changes made will not be saved until the thin client is restarted. Note After flushing the cache and disabling the Enhanced Write Filter, the Enhanced Write Filter status icon (in the desktop system tray) turns red and the Enhanced Write Filter remains disabled after the system restarts.
50 NetXClean Utility NetXClean keeps extraneous information from being stored in flash memory. NetXClean is a service that runs in the background and operates on the flash memory only. NetXClean clean-up is triggered on either service startup or user log off. It performs the clean-up invisibly and no user input is necessary.
51 Local Drives Administrators need to know the following information about local drives. Drive Z Drive Z is onboard volatile memory (Ms-ramdrive) of the thin client. Because drive Z is volatile memory, it is recommended that you do not use this drive to save data that you want to retain. For Ramdisk configuration information, refer to “Peripherals” on page 41. For information about using the Z drive for roaming profiles, refer to “Domain Participation” on page 52.
52 Saving Files The thin client uses an embedded operating system with a fixed amount of flash memory. It is recommended that you save files that you want to keep on a server rather than on your thin client. Caution Be careful of application settings that write to the C drive, which resides in flash memory (in particular, those applications which by default write cache files to the C drive on the local system). If you must write to a local drive, change the application settings to use the Z drive.
53 Directory domain. For instructions on disabling and enabling the Enhanced Write Filter, refer to “Enhanced Write Filter” on page 43. To make the domain changes permanent, complete the following steps: 1. Disable the Enhanced Write Filter. 2. Join the domain. 3. Reboot the thin client. 4. Enable the Enhanced Write Filter. 5. Reboot the thin client. Note If you use the Enable Desktop Icon to enable the Enhanced Write Filter, the second reboot will happen automatically.
54 WinPing Utility To open the WinPing window, click Start | Run, type WinPing in the text field, and click OK. The WinPing window is used to launch the Windows PING (Packet InterNet Groper) diagnostic utility and view the results from pinging. Figure 29 WinPing window WinPing is a diagnostic tool familiar to administrators. It sends an echo request to a network host. The host parameter is either a valid host name or an IP address.
55 User Manager The User Manager allows administrators to create new user accounts and configure user profiles. It also allows administrators to create new groups and determine group membership. By default, a new user is only a member of the Users group and is not locked down. You, as the administrator, must select the attributes and profile settings for a new user. Caution By default, all application settings are set to cache to C drive.
56 recommended that extreme care be exercised when changing configuration settings of the factory-installed applications. To add a user to the Administrators group: 1. Log-in as an administrator. 2. Click Start | Settings | Control Panel | Administrative Tools, and then double-click the User Manager icon to open the Local Users and Groups window. 3. In the Local Users and Groups window, select (highlight) the Users folder in the left pane. 4.
57 Determining Group Membership Only an administrator can determine group membership. For example, new users cannot put themselves into the Administrators group, only the administrator can add a user to the Administrators group. To add a member to the Administrators group: 1. Log-in as an administrator. 2. Click Start | Settings | Control Panel | Administrative Tools, and then double-click the User Manager icon to open the Local Users and Groups window. 3.
58 Remote Administration and Firmware Upgrades Administrators need to know the following information on remote administration and firmware upgrades: • “Wyse Rapport Version 4.4.x” • “Add-on Modules” • “Firmware Upgrades” • “User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or Earlier Only)” on page 59 • “WinVNC” on page 60 Wyse Rapport Version 4.4.x Rapport is a full-featured remote administration tool set available from Wyse Technology.
59 User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or Earlier Only) If you are running version 2.2 or earlier, you must follow these important instructions when imaging the WintermTM 9 series Thin Clients with the standard XPe image downloaded from the Wyse Web site. Note When performing a mass distribution of a custom device image that has been created with Rapport, certain devices will require unique preparation prior to image creation and distribution.
60 WinVNC Administrators Only - WinVNC Server is installed locally on the thin client. It allows a thin client to be operated/monitored (shadowed) from a remote machine on which VNC Viewer is installed. VNC is intended primarily for support and troubleshooting purposes. VNC Server starts automatically as a service at thin client startup. The service can be stopped/started by using the Services window (Start | Settings | Control Panel | Administrative Tools | Services).
61 Connections, clicking the Local Area Connection icon and scrolling down to the Details area in the left pane). Note You can obtain the IP Address of an administrator thin client by hovering the mouse arrow over the VNC icon in the system tray of the administrator taskbar. A password for the administrator to use must be entered into the WinVNC: Current User Properties dialog box. For the WinVNC: Current User Properties dialog box option details, refer to the VNC Web site.
62 Figure 33 VNC Connection Options dialog box Note The VNC Connection Options dialog box varies for different VNC software releases. Use the general guidelines in Table 1 to configure the VNC Connection Options dialog box. Table 1 VNC Connection Options dialog box guidelines Selection Description Preferred encoding radio buttons Normally the VNC viewer requests CopyRect, Hextile, CoRRE and RRE in that order.
63 Table 1 VNC Connection Options dialog box guidelines, Continued Selection Disable clipboard transfer Description Clipboard changes caused by cutting or copying at either the viewer of server are normally transferred to the other end. This option disables clipboard transfers. Mouse check boxes Emulate 3 Buttons (with 2-button click) Users with a two-button mouse can emulate a middle button by clicking both buttons at once if this option is selected.
64 4. In the VNC server text field, type the IP address or valid DNS name of the (the desktop that is to be operated/monitored) thin client followed by a colon and 0. For example: snoopy:0 or 132.237.16.238:0 5. Click OK to open the VNC Authentication dialog box. Figure 34 VNC Authentication dialog box 6. Type the password of the thin client (the desktop that is to be operated/monitored) into the Session password text field and click OK.
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Reference Guide Wyse® Winterm™ 9 series Based on Microsoft® Windows® XP Embedded Issue: 063005 Written and published by: Wyse Technology Inc.
