Installation Guide Wyse VX0LE Conversion to ThinOS ® Wyse® Simple ImagerTM Release 2.0.2 Wyse Device ManagerTM Release 4.8.5 Issue: 070111 PN: 883887-05L Rev.
Copyright Notices © 2011, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
Contents 1 Introduction 1 Kit Contents 1 Wyse Technical Support 2 Related Documentation and Services Wyse Online Community 2 2 2 Converting Wyse VX0LE to ThinOS 3 Procedures: Using Wyse Simple Imager 3 Procedures: Using Wyse Device Manager 7 A Installing Wyse Simple Imager 2.0.
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1 Introduction This guide provides the instructions you need to use Wyse® Simple ImagerTM or Wyse Device ManagerTM to convert the following Wyse VX0LE cloud clients to ThinOS: • V30LE (part numbers include: 902134, 902142, 902179, and 902180) • V50LE (part numbers include: 902135, 902143, 902181, and 902182) • V90LE (part numbers include: 902136, 902144, 902183, and 902184) • V90LEW (part number: 902188) Kit Contents The conversion kit includes: • 1 Year ThinOS Maintenance (you will receive an ema
2 Chapter 1 Wyse Technical Support To access Wyse technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Wyse Self-Service Center at http://support.wyse.com/selfservice.html or call Customer Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday. To access international support, visit http://www.wyse.com/global.
2 Converting Wyse VX0LE to ThinOS This chapter provides the step-by-step instructions you need to convert supported Wyse VX0LE cloud clients to ThinOS. Depending on the Wyse product you want to use, complete one of the following: • "Procedures: Using Wyse Simple Imager" • "Procedures: Using Wyse Device Manager" Procedures: Using Wyse Simple Imager Step 1: Install Wyse Simple Imager 2.0.2 Install Wyse Simple Imager 2.0.
4 Chapter 2 Figure 2 Wyse Simple Imager console 3. Select V12 in the Select Product list, and then click Add to open the Add Image dialog box. Figure 3 Add Image dialog box 4. Use the following guidelines: • Product - V12 is automatically entered (leave this value). • Image Version - Enter Conversion for Image Version. This refers to the new Firmware version. • Flash Size - This is the amount of flash memory installed in your cloud client. Flash Size can be 128, 256, 512, 1024, 2048.
Converting Wyse VX0LE to ThinOS 5 file to select it (you may need to select the All Files option from the Files of Type box to display the 1V12.i2d file for selection), and then click Open. Caution Do not use the 1V12.i2d file directly from the Conversion Software Assembly DVD-ROM. Figure 4 Browse to select 1V12.i2d file 5. After you have completed configuring the Add Image dialog box, click OK. After the image file has been successfully added, the success message appears.
6 Chapter 2 Step 4: Attach a Wyse Conversion Label on Each Converted Cloud Client The conversion kit is supplied with Wyse Conversion Labels that must be attached to each cloud client as shown in Figure 7. Be sure you have purchased the amount of labels you need. Caution Failure to install the label may cause delays in service and support. The serial number must be given to a Customer Support Technician to validate entitlement to support and service from Wyse.
Converting Wyse VX0LE to ThinOS 7 Procedures: Using Wyse Device Manager Step 1: Access the DVD-ROM from the Correct WDM Server Access the Conversion Software Assembly DVD-ROM from the machine to which you installed the WDM Administrator Console (MMC Snap-in). Step 2: Copy the WDM VX0LE 128MB ThinOS Conversion Folder (on the DVD-ROM) to C:\WDM_Packages 1. Open the VX0LE 128MB ThinOS Conversion Images folder on the Conversion Software Assembly DVD-ROM. 2.
8 Chapter 2 Warning Wyse Cloud Client Software Maintenance is required to be eligible to receive new versions of cloud client software and subsequent releases of corresponding documentation and tools. Wyse announces new versions of software through the WyseView newsletter. To receive notification of available software updates, customers must subscribe to the free WyseView newsletter at http://www.wyse.com/wyseview.
A Installing Wyse Simple Imager 2.0.2 This appendix provides the detailed procedures you must complete to install Wyse Simple Imager 2.0.2. Pre-Installation Checklist Before you begin installing Wyse Simple Imager, make sure you have met the requirements on this checklist for the machine to which Wyse Simple Imager will be installed: Caution Do not install Wyse Simple Imager on any machine which has Wyse Device Manager software installed.
10 Appendix A Procedures Tip Be sure you have completed all pre-installation requirements as described in "Pre-Installation Checklist" before you begin installing Wyse Simple Imager. Step 1: Verify FTP Settings 1. Launch IIS (click Settings > Control Panel > Administrative Tools > Internet Information Services (IIS) Manager). Figure 9 Launch IIS 2. In the IIS Manager screen, right-click Default FTP Site in the details pane and select Properties to open the Default FTP Site Properties dialog box.
Installing Wyse Simple Imager 2.0.2 11 Step 2: Verify DHCP is Running You can verify DHCP is running by going to Start > Control Panel > Network Connections, double-click your LAN connection (for example, Local Area Connection) to open the Local Area Connection Status dialog box, click the Support tab and then ensure that your Address Type is Assigned by DHCP. If this is not the case, you must correct the problem before continuing.
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B Troubleshooting This appendix includes troubleshooting information. Note For Wyse Customer Support information, see "Wyse Technical Support." Problem Solution When attempting to image a cloud client you receive an ARP Timeout error. This means that the cloud client was unable to obtain an IP address from your DHCP server on the router (ARP means Address Resolution Protocol). This indicates a problem with your DHCP server on the router (see your router documentation to fix the problem).
14 Appendix B Problem Solution When attempting to image a cloud client you receive an Illegal TFTP operation error message. Use the following: • If this is the first you are attempting to image using Wyse Simple Imager, more than likely this is an installation problem. Review the Wyse Simple Imager installation section and verify the installation process. • If Wyse Simple Imager worked correctly in the past, try re-imaging a different cloud client.
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Installation Guide Wyse® VX0LE Conversion to ThinOS Issue: 070111 Written and published by: Wyse Technology Inc.
