Owners Guide t 1-800-670-0707 (toll free in North America) 1-604-422-2777 (direct) f 1-604-420-2145 e CustomerService@xantrex.com www.xantrex.
About Xantrex Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with products from 50 watt mobile units to one MW utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex products include inverters, battery chargers, programmable power supplies, and variable speed drives that convert, supply, control, clean, and distribute electrical power.
About This Guide Purpose The purpose of this Owner’s Guide is to provide explanations and procedures for installing, operating, maintaining, and troubleshooting the XPower Powerpack 400 and XPower Powerpack 400 Plus. The Guide provides safety guidelines, detailed planning and setup information, as well as information about operating and troubleshooting the unit. Conventions Used The following conventions are used in this guide.
About This Guide Important: These notes describe an important action item or an item that you must pay attention to. Note: These notes describe additional information which may add to your understanding of how to use the product. References to XPower Powerpack In this guide, both the XPower Powerpack 400 and the XPower Powerpack 400 Plus (with the air compressor) are referred to as XPower Powerpack when the information applies to both models.
Important Safety Instructions The XPower Powerpack 400 and XPower Powerpack 400 Plus generate a type of AC power similar to a normal household wall outlet. Operating the XPower Powerpack 400 and XPower Powerpack 400 Plus incorrectly or misusing it may damage the equipment or create hazardous conditions for the user. Important: Before using your XPower Powerpack 400 and XPower Powerpack 400 Plus, be sure to read and save these safety instructions. Warnings and Cautions WARNING: Shock hazard.
Important Safety Instructions CAUTION Do not connect any AC appliance with the neutral conductor connected to ground to the XPower Powerpack 400 and XPower Powerpack 400 Plus. CAUTION Do not expose the XPower Powerpack 400 and XPower Powerpack 400 Plus to temperatures over 104 °F (40 °C). - WARNING: Explosion hazard Do not use this product where there are flammable fumes or gases, such as in the bilge of a gasolinepowered boat, or near propane tanks.
Important Safety Instructions WARNING: Heated surface Ensure at least 2" (5 cm) air space is maintained on all sides of the XPower Powerpack 400 and XPower Powerpack 400 Plus. During operation, keep away from materials that may be affected by high temperatures such as blankets, pillows and sleeping bags. WARNING: Fire hazard Never allow jump-start cables’ red and black clamps to touch each other or another common metal conductor.
Important Safety Instructions WARNING: Fire hazard The jump-start feature is designed for short term operation only—less than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack 400 and XPower Powerpack 400 Plus to cool down for at least 3 minutes after each jumpstart.
Important Safety Instructions Precautions When Working With Batteries WARNING: Explosion and Fire Hazard 1. Follow all instructions published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed. 2. Make sure the area around the battery is well-ventilated. 3. Never smoke or allow a spark or flame in vicinity of the engine or batteries. 4.
Important Safety Instructions 10. If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters your eyes, immediately flood them with running cold water for at least twenty minutes and get medical attention immediately. 11. Keep a supply of baking soda on hand in the area of the batteries. Baking soda neutralizes lead-acid battery electrolyte.
Important Safety Instructions Precautions for Using Rechargeable Appliances CAUTION The output of the inverter is non-sinusoidal. Most rechargeable battery-operated equipment uses a separate charger or transformer that is plugged into an AC receptacle and produces a low voltage charging output. Some chargers for rechargeable batteries can be damaged if connected to the XPower Powerpack 400 and XPower Powerpack 400 Plus.
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Contents Important Safety Instructions Warnings and Cautions - - - - - - - - - - - - - - - - - - - - - - - - - - - - iii Precautions When Working With Batteries- - - - - - - - - - - - - - - vii Precautions for Using Rechargeable Appliances - - - - - - - - - - - ix 1 Introduction About the XPower Powerpack - - - - - - - - - - - - - - - - - - - - - Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - Automatic overload- - - - - - - - - - - - - - - - - - - - - - - - - - Overheating - - - -
3 Operation Operating Conditions and Guidelines - - - - - - - - - - - - - - - - - 3–1 Choosing a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–2 Using XPower Powerpack for the First Time - - - - - - - - - - - - 3–3 Recharging with the AC Charger - - - - - - - - - - - - - - - - - - - - 3–3 Using the light - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3–4 Operating AC Appliances - - - - - - - - - - - - - - - - - - - - - - - - - 3–4 Understanding AC Appliances - - - -
Replacing the Battery - - - - - - - - - - - - - - - - - - - - - - - - - 4–8 Replacing the Incandescent Light - - - - - - - - - - - - - - - - - - - -4–11 Replacing the External Fuse - - - - - - - - - - - - - - - - - - - - - - - -4–11 5 Troubleshooting Common Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Buzz in Audio Equipment - - - - - - - - - - - - - - - - - - - - - Television Interference - - - - - - - - - - - - - - - - - - - - - - - Troubleshooting Reference - - - - - - - - - - - -
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1 Introduction About the XPower Powerpack Easy-to-use and designed for years of reliable service, the XPower Powerpack can run many AC appliances and 12 V DC appliances whenever you need power for work or play, at home or on the road. XPower Powerpack: • Powers 115 V AC appliances • Powers 12 V DC appliances • Jump-starts vehicle engines • Provides lighting for emergency use In addition, the XPower Powerpack 400 Plus: • Comes with a 250 psi air compressor for inflating tires and small sports equipment.
Introduction Low Battery Protection Low battery protection protects the internal battery from excessive discharge and possible damage. When the AC Outlet On/Off switch is turned on, an audible alarm alerts you when the internal battery is nearly discharged (11.0 V DC) and the unit turns off at 10.5 V DC. Jump-Start Cables Safety Feature The XPower Powerpack comes with a user-replaceable 250 A fuse to protect the unit and vehicle battery from damage through reverse polarity and short-circuit conditions.
2 Features Chapter 2 describes the main features of the XPower Powerpack. We recommend that you familiarize yourself with these features before operating the unit.
Features XPower Powerpack Features Front Panel Detail 7 8 6 5 4 3 1 2 XPower Powerpack Features Feature 2-2 Description 1 DC Power Socket can: • Power 12 V DC auto, RV or marine appliances • Recharge XPower Powerpack from a 12 V outlet in a vehicle using the DC Charging Cable. 2 2 AC Outlets are standard 3-prong outlets supplying 120 V AC power for running an AC appliance. 3 AC Outlet ON/OFF switch illuminates when the switch is turned on.
XPower Powerpack Features Feature Description 5 Charging Status light illuminates when the XPower Powerpack is in Charging Status mode (i.e. AC Charger is connected to the inverter’s Charger Input Socket and plugged into the household 120 V AC outlet). 6 Battery Charge % light illuminates (green) when Battery Charge information is displayed on the Digital Display. 7 Output Power (W) light illuminates (green) when Output Power information is displayed on the Digital Display.
Features How to... Monitor Battery Charging status Check Battery Charge status 2-4 Required Condition Required Action Note Inverter’s ON/OFF switch is turned to OFF; All appliances must be disconnected from the AC and DC power outlets; The ON/OFF switch of the incandescent light must be turned to OFF; The AC charger must be plugged into the Powerpack’s Charger Input Socket and also in to a household AC outlet. No action required.
XPower Powerpack Features Air Compressor (XPower Powerpack 400 Plus only) 2 1 3 Feature Description 1 On/Off switch turns the compressor unit on and off. 2 Pressure gauge shows the PSI (lb./in2) 3 Valve connector with connector hose Nozzle Adaptor Compartment is integrated into AC charger compartment.
Features Left Side View 1 2 3 4 2-6 Feature Description 1 5 W incandescent light illuminates for about 30 hours when the battery is fully charged. 2 Light On/Off Switch 3 Jump-Start Cable Port supplies high power DC current. The cables connect to the Jump-Start Cable Port when jump-starting a vehicle’s battery or when connecting an external battery to the XPower Powerpack. The jump-start cable connection is designed so that the cables cannot be inserted incorrectly into the Jump-Start Cable Port.
XPower Powerpack Features Storage Compartment 3 4 2 1 5 XPower Powerpack 400 Plus shown Feature 975-0057-01-01 Description 1 AC Charger lets you recharge the XPower Powerpack from a standard AC wall outlet and can only be used to recharge the internal battery of the XPower Powerpack. Can be stored in AC charger compartment. 2 Charger Input Socket for use with the AC Charger supplied (see 1). 3 External Replaceable Fuse is rated at 250 A, 32 V. Located behind fuse cover.
Features Accessories 1 2 3 2-8 Feature Description 1 Detachable heavy-duty jump-start cables 2 DC Charging Cable lets you recharge the XPower Powerpack from a 12 V system in a car, SUV, RV or a boat. This can be stored in the storage compartment. 3 Accessory bag Not Shown Nozzle packet (XPower Powerpack 400 Plus only) contains 2 nozzle adaptors and sports needle adaptor, in the storage compartment on the back of the unit.
3 Operation Chapter 3 explains how to operate the XPower Powerpack efficiently. This chapter covers: • Recharging the XPower Powerpack for first time use • Using the built in light • Operating AC appliances and 12 V DC appliances • Jump-starting a vehicle’s engine • Connecting to an external battery for additional run time • Using the compressor on the XPower Powerpack 400 Plus. Operating Conditions and Guidelines CAUTION Read all operating instructions before operating the XPower Powerpack.
Operation CAUTION The XPower Powerpack is not intended for use as a UPS (Uninterruptible Power Supply). Choosing a Location WARNING: Fire or explosion The XPower Powerpack contains components that tend to produce arcs or sparks. To prevent fire or explosion, do not operate the XPower Powerpack in compartments containing batteries or flammable materials, or in locations that require ignitionprotected equipment.
Using XPower Powerpack for the First Time Using XPower Powerpack for the First Time n Important: Prior to operating your AC appliance or 12 V DC appliance, ensure that the battery of the XPower Powerpack is fully charged. If the battery has been fully discharged, recharging with the AC Charger may take up to 35 hours.
Operation Important: The 35 hour charging time for the XPower Powerpack assumes that there is 120 V at the AC wall outlet. If the voltage is less than 120 V AC, it may take more than 35 hours to fully recharge the XPower Powerpack. If, after 35 hours of charging, the green Charging Status light is still flashing, continue to charge the unit for another 15 hours. Important: If you keep the XPower Powerpack in storage, the battery will discharge over time.
Operating AC Appliances Some appliances may be difficult or impossible to operate from the XPower Powerpack. They may have high surge requirements or should not be run from the XPower Powerpack. See “High Surge Appliances” on page 3–6 and “Trouble Appliances” on page 3–6. Run Time on Typical AC Appliances Note: The fewer watts an AC appliance uses, the longer the XPower Powerpack will operate before recharging is required.
Operation High Surge Appliances The wattage rating of AC appliances is the average power used by the appliance. Appliances such as televisions, computer monitors and appliances with motors consume much more power than their average rating when they are first switched on. Although XPower Powerpack can supply momentary surge power up to 600 W, some appliances may exceed the capabilities of the XPower Powerpack and trigger the inverter’s safety overload shutdown circuit.
Operating AC Appliances Operating Several Appliances at Once You can run several AC appliances if the total rating of all the appliances (in watts) does not exceed 320 W. You can run appliances using an AC power bar. Run time, however, will decrease accordingly with the number of appliances being operated and the AC power being consumed. Operating an AC Appliance Before operating your AC appliance, ensure that the battery of the XPower Powerpack is fully charged.
Operation Operating 12 V DC Appliances The XPower Powerpack can operate 12 V DC auto, RV, marine, or other portable appliances that draw 12 A or less from a 12 V DC power outlet or from a vehicle’s lighter socket. CAUTION Equipment damage The DC Power Socket does not automatically switch off when the internal battery is discharged.
Operating 12 V DC Appliances Typical 12 V DC appliances that can be used on the XPower Powerpack are listed in Table 3-2. Table 3-2 12 V DC Appliances and Run Times 12 V DC Appliance Wattsa Hoursb 5 W incandescent light (built into the unit) 5 30 Cellular telephonec 6 30 Stereo/CD player 10 17 Portable Cooler 30 4 a. Represents actual power consumption as measured on sample appliances. b. Operating times assume a fully charged 20 Ah battery and may vary based on model or brand of appliance.
Operation Jump-Starting a Vehicle’s Engine You can use the XPower Powerpack to jump-start a vehicle or boat engine that has a 12 V starting battery using the supplied Jump-Start Cables. WARNING: Fire hazard Never allow cables’ red and black clamps to touch each other or another common metal conductor. This could cause damage to the unit and/or create a sparking/explosion hazard. Always disconnect the clamps for the unit after use and clip the plastic guard over the jump-start cable port.
Jump-Starting a Vehicle’s Engine Important: Closely follow these instructions for jumpstarting your vehicle as they may be different from the instructions supplied with other jump-start products or jump-start cables. To jump-start a vehicle or boat engine: 1. Turn off the vehicle or boat ignition and all accessories. 2. Engage the park or emergency brake and place the transmission in park for an automatic or neutral for a manual. 3.
Operation WARNING: Fire hazard The jump-start feature is designed for short term operation only—less than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack to cool down for at least 3 minutes after each jump-start. 8. Remove the red positive (+) clip and then the black negative (–) clip from the vehicle’s battery terminal. 9. Remove the cables from the Jump-Start Cable Port.
Using the Air Compressor: XPower Powerpack 400 Plus WARNING: Fire Hazard Do not leave the compressor unattended while in operation. Keep out of reach of children. WARNING: Risk of personal injury or damage to equipment Never leave the compressor unattended while in operation. The compressor is capable of inflating to 250 PSI. Do not exceed the recommended pressure of either the compressor or the object being inflated. If either recommended pressure is exceeded, an explosion may result.
Operation WARNING: Risk of personal injury or damage to equipment Never leave the compressor unattended once it has switched itself off due to overheating. It will turn on again and continue inflating when its internal temperature drops. Turn the compressor off at the power switch after each use or any time the compressor turns off automatically.
Using the Air Compressor: XPower Powerpack 400 Plus CAUTION If the pressure gauge on the compressor indicates more than twice the recommended pressure for the object you are inflating, and you have only started to inflate the object, the valve connector is incorrectly connected to the valve stem. This may damage the XPower Powerpack 400 Plus. Remove and reattach the valve connector to the valve stem. To inflate your vehicle, motorcycle, or bicycle tires: 1.
Operation CAUTION The XPower Powerpack cannot be used to inflate large capacity inflatables such as float tubes, large air mattresses, and inflatable boats. These types of products require extended inflating times which may damage the compressor. To inflate small sports equipment: 1. Place the valve connector fully on or into the valve receptacle on the item. Go to Step 4. OR If necessary, use a supplied nozzle adaptor. 2.
Connecting to an External Battery Connecting to an External Battery You can extend battery operating times by connecting the XPower Powerpack to a larger external battery. For example, an external 60 Ah battery gives approximately four times the operating time of the XPower Powerpack internal 20 Ah battery. WARNING: Fire hazard Never allow jump-start cables’ red and black clamps to touch each other or another common metal conductor.
Operation WARNING: Acid spills Use a sealed, non-spillable battery for indoor use. Common auto and marine batteries are not suitable for indoor use unless their fumes are vented outdoors. Common auto and marine batteries contain acid, which is hazardous if spilled. Wear eye protection and protective clothing when connecting the XPower Powerpack to an external battery. To connect the XPower Powerpack to an external battery using the jump-start cables: 1.
Connecting to an External Battery 3. Recharge the XPower Powerpack as soon as possible after use. CAUTION Do not recharge the XPower Powerpack when an external battery is connected. The AC charger may be damaged.
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4 Maintenance Chapter 4 provides information on maintaining your internal battery, recharging options for the internal battery, and replacing user-replaceable parts. Routine maintenance is required to keep your XPower Powerpack operating properly. Occasionally clean the exterior of the unit with a damp cloth to remove the accumulated dust and dirt. WARNING: Shock hazard Disconnect all sources of AC power and DC power before performing any type of maintenance.
Maintenance s. CAUTION Due to inherent self-discharge, lead acid batteries must be charged at least every 3 months, especially in a warm environment. Leaving a battery in a discharged state, or not recharging every 3 months, may result in permanent battery damage and poor jump-start performance. CAUTION Do not attempt to recharge the XPower Powerpack battery if it is frozen. Gradually warm the frozen battery to 32 °F (0 °C) before recharging.
Recharging the XPower Powerpack Battery Recharging with the AC Charger Recharging with the AC Charger is a true “plug-in-andforget” charging method. CAUTION Do not operate AC or DC appliances while the XPower Powerpack is being recharged with the AC Charger. The AC Charger may be permanently damaged if AC appliances or 12 V DC appliances are operated while the AC Charger is connected. To recharge with the AC Charger: 1. Disconnect any 12 V DC appliance and turn the light switch to Off. 2.
Maintenance Once the battery is fully charged, the charging voltage and current automatically reduces to a maintenance level and the XPower Powerpack may be left permanently connected to the AC Charger. If your utility power is interrupted, the charging process automatically restarts when power returns. Recharging with the DC Charging Cable Using the DC Charging Cable, the XPower Powerpack can be recharged while you drive your vehicle.
Recharging the XPower Powerpack Battery To recharge the XPower Powerpack while you drive using the DC Charging Cable: 1. While the vehicle engine is running, plug one end of the DC Charging Cable into the DC Power Socket of the XPower Powerpack. 2. Plug the opposite end of the DC Charging Cable into the vehicle’s lighter socket or 12 V accessory outlet. 3. Once the XPower Powerpack is fully charged or if your vehicle’s engine is not running, disconnect the DC Charging Cable from both sockets.
Maintenance Recharging with a Generator’s Regulated 12 V DC Outlet WARNING: Fire and Explosion Hazard The generator output must be intended for battery charging and have an output of 15 V or less. An unregulated output or one that exceeds 15 V DC can damage the battery. This may lead to accumulations of hydrogen, causing exposure to fire and explosion hazard. Refer to the Owner’s Guide accompanying your generator for detailed instructions on connecting the generator to a unit like the XPower Powerpack.
Replacing the Internal Battery Recharging From a Solar Panel Small, unregulated 12 V solar panels rated to produce a maximum of 2.5 A (or 30 W) can be used to charge the XPower Powerpack through the Charger Input Socket. You will need to purchase a standard 5.5 mm OD x 2.5 mm (0.217” x 0.10”) ID DC Coaxial (barrel type) connector to mate with the Charger Input Socket. To recharge with a solar panel: 1. Connect the solar panel’s red positive (+) wire to the coaxial plug’s inner contact. 2.
Maintenance CAUTION Discharging the internal battery below 10.0 V will damage the battery and shorten its life. Obtaining a Replacement Battery Replacement batteries are available from stores that specialize in and have a selection of lead acid, AGM (Absorbed Glass Mat) batteries.
Replacing the Internal Battery Before attempting to replace the internal battery, make sure you: • Disconnect any charging cables, 12 V DC appliances, and AC appliances from the XPower Powerpack. • Turn off the AC Outlet On/Off switch and turn off the light switch. • Remove the jump-start cables. WARNING If you do not know how to safely remove and install batteries, have this task performed by a qualified service technician.
Maintenance Fasteners 3. Disconnect the wires on the battery only. 4. After removing the old battery, position the new battery close to the back of the XPower Powerpack. Make sure the positive battery terminal is next to the red positive (+) internal cable and the black negative terminal is next to the black negative (–) internal cable. 5.
Replacing the Incandescent Light 7. On the XPower Powerpack, replace the battery cover and the four fasteners. 8. Dispose of the old battery in an environmentally responsible manner. Replacing the Incandescent Light To replace a light bulb: 1. Turn the light switch off. 2. Unscrew the cover and lens. 3. Gently grasp the bulb and pull to remove the light reflector assembly and the bulb. 4. While holding the light reflector assembly, gently unscrew the black knob at the back of the assembly. 5.
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5 Troubleshooting Troubleshooting will help you identify the common problems than can occur with the XPower Powerpack. Read this chapter before calling Customer Service. If you cannot solve the problem with the XPower Powerpack, record the information asked for on “Information About Your System” on page B–8 and then call Customer Service at 1-800-670-0707.
Troubleshooting • Try a different TV. Different models vary considerably in their susceptibility to interference. Troubleshooting Reference WARNING: Electric shock hazard Do not remove the cover of the XPower Powerpack or disassemble the XPower Powerpack except to replace the internal battery or 250 A fuse. The XPower Powerpack does not contain any internal user-serviceable parts and attempting to service the unit yourself could result in electrical shock or burn.
Troubleshooting Reference Table 5-1 Troubleshooting reference Problem Possible Cause AC appliance will not operate; audible alarm is sounding. Battery has discharged Turn the AC Outlet On/Off switch off and recharge the XPower to 10.5 V. Powerpack. Overtemperature shutdown Turn off the AC Outlet On/Off Inverter has overheated due to poor switch, and let the XPower Powerpack cool down. ventilation or excessively warm environmental conditions.
Troubleshooting Table 5-1 Troubleshooting reference Problem Possible Cause Solution Measured AC output voltage is too low. Use of an average-reading, AC voltmeter to read output voltage. The modified sinewave (MSW) output of the XPower Powerpack requires a true RMS reading meter, such as the Fluke 87 series, for accurate measurement. Battery is almost fully discharged. Press Display Function button to verify battery status and recharge the XPower Powerpack as necessary.
Troubleshooting Reference Table 5-1 Troubleshooting reference Problem Possible Cause Solution Green Charging Status light is still flashing and hasn’t changed to steady after 50 hours of charging. The voltage at the AC wall outlet is less than 120 V AC. Use AC wall outlet that supplies 120 V AC. The compressor runs but won’t inflate (XPower Powerpack 400 Plus only). The valve connector may not be securely placed on the valve stem.
Troubleshooting Table 5-1 Troubleshooting reference Problem Possible Cause XPower Powerpack The engine battery is not fully being jumpstarted will not charged. start. The engine condition is poor. External fuse (250 A) is blown. Solution Recharge the XPower Powerpack battery. Have the engine serviced. Replace 250 A, 32 V fuse with same type and ratings. The engine start capacity exceeds the XPower Powerpack jump-start capability. External fuse (250 A) The battery is blown.
A Specifications Electrical Specifications \ 12 V DC Section Internal battery type sealed, AGM (Absorbed Glass Mat) lead acid Internal battery voltage (nominal) 12 V DC Internal battery capacity (minimum) 20 Ah Internal battery CCA rating 200 CCA DC Power Socket (maximum continuous load) 12 A with automatic reset Built-in incandescent light (replaceable) 5 W bulb Jump-start cable port 50 A Jump-start fuse (external - user replaceable) 250 A A-1
Specifications AC Power Section Output power • Continuous output power • Five minute AC output power • AC output surge capacity 320 W 400 W 600 W Output voltage 115 ± 10 V AC RMS Output frequency 60 Hz ± 4 Hz Output wave form modified sinewave No load current draw <0.20 A DC Input voltage range 10.5 to 15.0 V DC Low battery alarm 11.0 V DC Low battery shutdown 10.
Physical Specifications an Air Compressor (XPower Powerpack 400 Plus only) Pressure 250 PSI (lb./in2) Accessories Jump-start cables 24" (0.
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B Warranty and Product Information Appendix B contains the warranty for your XPower Powerpack 400 and XPower Powerpack 400 Plus as well as instructions for returning the product for servicing. Appendix B also has a form where you can record information, “Information About Your System” on page B–8, in case you need to contact Customer Service.
Warranty What does this warranty cover? This Limited Warranty is provided by Xantrex Technology, Inc. ("Xantrex") and covers defects in workmanship and materials in your XPower Powerpack 400 and XPower Powerpack 400 Plus. This warranty lasts for a Warranty Period of 6 months from the date of purchase at point of sale to you, the original end user customer. This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period.
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities. In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.
Disclaimer Product THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT
Warning: Limitations On Use Please refer to your product manual for limitations on uses of the product. SPECIFICALLY, PLEASE NOTE THAT THE XPower Powerpack 400 and XPower Powerpack 400 Plus SHOULD NOT BE USED IN CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER MEDICAL EQUIPMENT OR DEVICES.
Return Procedure 1. 2. 3. Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging. Include the following: • The RMA number supplied by Xantrex Technology, Inc. clearly marked on the outside of the box. • A return address where the unit can be shipped. Post office boxes are not acceptable.
Out of Warranty Service If the warranty period for your XPower Powerpack 400 and XPower Powerpack 400 Plus has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your inverter may be serviced or replaced for a flat fee.
Warranty and Product Information Information About Your System As soon as you open your XPower Powerpack 400 and XPower Powerpack 400 Plus package, record the following information and be sure to keep your proof of purchase. ❐ Serial Number (on DC end) _______________________________ ❐ Purchased From _______________________________ ❐ Purchase Date _______________________________ If you need to contact Customer Service, please record the following details before calling.
