by XPower Powerpack 400 PLUS t 00 353 617 02090 (Europe) 07000-XANTREX (07000 9268739) (Germany) e Eurosupport@xantrex.com www.xantrex.com 975-0218-01-01 REV.
About Xantrex Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with products from 50 watt mobile units to one MW utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex products include inverters, battery chargers, programmable power supplies, and variable speed drives that convert, supply, control, clean, and distribute electrical power.
About This Guide Purpose The purpose of this Owner’s Guide is to provide explanations and procedures for installing, operating, maintaining, and troubleshooting the XPower Powerpack 400 Plus. The Guide provides safety guidelines, detailed planning and setup information, as well as information about operating and troubleshooting the unit. Conventions Used The following conventions are used in this guide. WARNING Warnings identify conditions that could result in personal injury or loss of life.
About This Guide Note: These notes describe additional information which may add to your understanding of how to use the product. Related Information You can find more information about Xantrex Technology Inc. as well as its products and services at www.xantrex.
Important Safety Instructions The XPower Powerpack 400 Plus generates a type of AC power similar to a normal household wall outlet. Operating the XPower Powerpack 400 Plus incorrectly or misusing it may damage the equipment or create hazardous conditions for the user. Important: Before using your XPower Powerpack 400 Plus, be sure to read and save these safety instructions. Warnings and Cautions WARNING: Shock hazard. Keep away from children.
Important Safety Instructions CAUTION Do not expose the XPower Powerpack 400 Plus to temperatures over 40 °C (104 °F). - WARNING: Explosion hazard Do not use this product where there are flammable fumes or gases, such as in the bilge of a gasoline-powered boat, or near propane tanks. Do not use this product in an enclosure containing automotive-type lead acid batteries.
Important Safety Instructions WARNING: Fire hazard Jump-start cable clips must be connected positive to positive (red clip to battery “+”) and negative to negative (black clip to battery “–”). A reverse polarity connection (positive to negative) may cause damage to the unit and/or create a sparking/explosion hazard. WARNING: Fire hazard The jump-start feature is designed for short term operation only—less than 4 seconds.
Important Safety Instructions Precautions When Working With Batteries WARNING: Explosion and fire hazard 1. Follow all instructions published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed. 2. Make sure the area around the battery is well ventilated. 3. Never smoke or allow a spark or flame in vicinity of the engine or batteries. 4.
Important Safety Instructions 10. If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters your eyes, immediately flood them with running cold water for at least twenty minutes and get medical attention immediately. 11. Keep a supply of baking soda on hand in the area of the batteries. Baking soda neutralizes lead-acid battery electrolyte.
Important Safety Instructions Precautions for Using Rechargeable Appliances CAUTION The output of the inverter is non-sinusoidal. Most rechargeable battery-operated equipment uses a separate charger or transformer that is plugged into an AC receptacle and produces a low voltage charging output. Some chargers for rechargeable batteries can be damaged if connected to the XPower Powerpack 400 Plus.
Contents Important Safety Instructions Warnings and Cautions - - - - - - - - - - - - - - - - - - - - - - - - - - - - iii Precautions When Working With Batteries- - - - - - - - - - - - - - - vi Precautions for Using Rechargeable Appliances - - - - - - - - - - viii 1 Introduction About the XPower Powerpack - - - - - - - - - - - - - - - - - - - - - - - Comprehensive Protection - - - - - - - - - - - - - - - - - - - - - - - - - - Automatic overload- - - - - - - - - - - - - - - - - - - - - - - - - - - - Overheat
3 Operation Operating Conditions and Guidelines - - - - - - - - - - - - - - - - - Choosing a Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Using XPower Powerpack for the First Time - - - - - - - - - - - - Recharging with the AC Charger - - - - - - - - - - - - - - - - - - - - Using the light - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Operating AC Appliances - - - - - - - - - - - - - - - - - - - - - - - - - Understanding AC Appliances - - - - - - - - - - - - - - - -
Buzz in Audio Equipment - - - - - - - - - - - - - - - - - - - - - - - 39 Television Interference - - - - - - - - - - - - - - - - - - - - - - - - - 39 Troubleshooting Reference - - - - - - - - - - - - - - - - - - - - - - - - - 40 A Specifications Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - 45 Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47 Warranty and Product Information - - - - - - - - - - - - - - - - - - -49 975-0218-01-01 xi
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1 Introduction About the XPower Powerpack Easy-to-use and designed for years of reliable service, the XPower Powerpack can run many AC appliances and 12 V DC appliances whenever you need power for work or play, at home or on the road. The XPower Powerpack 400 Plus: • Powers 230 V AC appliances • Powers 12 V DC appliances • Jump-starts vehicle engines • Provides lighting for emergency use • Comes with a 17 bar (250 PSI) air compressor for inflating tyres and small sports equipment.
Introduction Low Battery Protection Low battery protection protects the internal battery from excessive discharge and possible damage. When the AC Outlet On/Off switch is turned on, an audible alarm alerts you when the internal battery is nearly discharged (11.0 V DC) and the unit turns off at 10.5 V DC. Jump-Start Cables Safety Feature The XPower Powerpack comes with a user-replaceable 250 A fuse to protect the unit and vehicle battery from damage through reverse polarity and short-circuit conditions.
2 Features Chapter 2 describes the main features of the XPower Powerpack 400 Plus. We recommend that you familiarize yourself with these features before operating the unit.
Features XPower Powerpack Features Front Panel Detail 7 8 6 5 4 3 1 2 Figure 2-1 XPower Powerpack front panel (UK 230VAC AC outlet shown) XPower Powerpack Features: Feature 4 Description 1 DC Power Socket can: • Power 12 V DC auto, camping or marine appliances • Recharge XPower Powerpack from a 12 V outlet in a vehicle using the DC Charging Cable. 2 AC Outlet supplying 230 V AC power for running an AC appliance. 3 AC Outlet ON/OFF switch illuminates when the switch is turned on.
XPower Powerpack Features Feature Description 5 Charging Status light illuminates when the XPower Powerpack is in Charging Status mode (i.e. AC Charger is connected to the inverter’s Charger Input Socket and plugged into the household 230 V AC outlet). 6 Battery Charge % light illuminates (green) when Battery Charge information is displayed on the Digital Display. 7 Output Power (W) light illuminates (green) when Output Power information is displayed on the Digital Display.
Features How to... Monitor Battery Charging status Check Battery Charge status 6 Required Condition Required Action Note Inverter’s ON/OFF switch is turned to OFF; All appliances must be disconnected from the AC and DC power outlets; The ON/OFF switch of the incandescent light must be turned to OFF; The AC charger must be plugged into the Powerpack’s Charger Input Socket and also in to a household AC outlet. No action required.
XPower Powerpack Features Air Compressor 1 2 3 Feature Description 1 Pressure gauge displays air pressure in bar (PSI) 2 On/Off switch turns the compressor unit on and off. 3 Valve connector with connector hose Nozzle Adaptor can be kept in the storage compartment (see page 9).
Features Left Side View 1 2 3 4 Feature 8 Description 1 5 W incandescent light illuminates for about 30 hours when the battery is fully charged. 2 Light On/Off Switch 3 Jump-Start Cable Port supplies high power DC current. The cables connect to the jump-start cable port when jump-starting a vehicle’s battery or when connecting an external battery to the XPower Powerpack. The jump-start cable connection is designed so that the cables cannot be inserted incorrectly into the jump-start cable port.
XPower Powerpack Features Storage Compartment 2 3 1 XPower Powerpack 400 Plus shown Feature 975-0218-01-01 Description 1 Charger Input Socket for use with the AC Charger supplied. 2 External Replaceable Fuse is rated at 250 A, 32 V. Located behind fuse cover. 3 Storage Compartment for compressor nozzle adaptor and other accessories.
Features Accessories 2 1 3 4 Feature 1 AC Charger (one only—UK or Schuko plug) lets you recharge the XPower Powerpack from a standard AC wall outlet and can only be used to recharge the internal battery of the XPower Powerpack. Can be stored in AC charger compartment. 2 DC Charging Cable lets you recharge the XPower Powerpack from a 12 V system in a car or a boat. This can be stored in the storage compartment.
3 Operation Chapter 3 explains how to operate the XPower Powerpack 400 Plus efficiently. This chapter covers: • Recharging the XPower Powerpack for first time use • Using the built-in light • Operating AC appliances and 12 V DC appliances • Jump-starting a vehicle’s engine • Connecting to an external battery for additional run time • Using the compressor. Operating Conditions and Guidelines CAUTION Read all operating instructions before operating the XPower Powerpack.
Operation Choosing a Location WARNING: Fire or explosion The XPower Powerpack contains components that tend to produce arcs or sparks. To prevent fire or explosion, do not operate the XPower Powerpack in compartments containing batteries or flammable materials, or in locations that require ignition-protected equipment. The XPower Powerpack should be operated only in a location that meets these requirements: : Dry Do not allow water or other liquids to drop or splash on the XPower Powerpack.
Using XPower Powerpack for the First Time Using XPower Powerpack for the First Time Important: Prior to operating your AC appliance or 12 V DC appliance, ensure that the battery of the XPower Powerpack is fully charged. If the battery has been fully discharged, recharging with the AC Charger may take up to 40 hours.
Operation Important: If you keep the XPower Powerpack in storage, the battery will discharge over time. Remember to recharge the battery every three months to keep the XPower Powerpack operational. Note: Once fully charged, the charging current automatically reduces to a maintenance charge mode, and the XPower Powerpack may be left permanently connected to the AC Charger.
Operating AC Appliances Typical AC appliances that can be used on the XPower Powerpack are listed in Table 3-1. Table 3-1 AC Appliances and Run Times AC Appliance Wattsa Hoursb Cordless telephone (stand by) 5 40 Home security system 5 40 Clock radio 8 22 Portable stereo 10 17 Fluorescent work light 14 10 Fireplace fan 20 8 Laptop computer 25 6 Table lamp 40 3 Colour TV – 13" (33 cm) 60 2 h 30 min. 10 mm (3/8") drill 190 20 min. a.
Operation Trouble Appliances t CAUTION The output of the Powerpack’s inverter is non-sinusoidal. Some equipment may be damaged by the inverter’s modified sine wave output (non-sinusoidal). Some appliances, including the types listed below, may be damaged if they are connected to the inverter: • Electronics that modulate RF (radio frequency) signals on the AC line will not work and may be damaged. • Speed controllers found in some fans, power tools, kitchen appliances, and other loads may be damaged.
Operating AC Appliances To operate an AC appliance: 1. Open the protective covering on the right side of the XPower Powerpack. Turn the AC Outlet On/Off switch to the On position. The switch illuminates to indicate AC power is available at the AC Outlets. 2. Plug the AC appliance into one of the AC Outlets and turn the appliance on. XPower Powerpack will operate most devices rated up to 320 W. 3. Recharge the XPower Powerpack as soon as possible after each use.
Operation Operating 12 V DC Appliances The XPower Powerpack can operate 12 V DC auto, RV, marine, or other portable appliances that draw 12 A or less from a 12 V DC power outlet or from a vehicle’s lighter socket. CAUTION Equipment damage The DC Power Socket does not automatically switch off when the internal battery is discharged.
Operating 12 V DC Appliances Typical 12 V DC appliances that can be used on the XPower Powerpack are listed in Table 3-2. Table 3-2 12 V DC Appliances and Run Times 12 V DC Appliance Wattsa Hoursb 5 W incandescent light (built into the unit) 5 40 Cellular telephonec 6 30 Stereo/CD player 10 17 Portable Cooler 30 4 a. Represents actual power consumption as measured on sample appliances. b. Operating times assume a fully charged 20 Ah battery and may vary based on model or brand of appliance.
Operation Jump-Starting a Vehicle’s Engine You can use the XPower Powerpack to jump-start a vehicle or boat engine that has a 12 V starting battery using the supplied jump-start cables. WARNING: Fire hazard Never allow cables’ red and black clips to touch each other or another common metal conductor. This could cause damage to the unit and/or create a sparking/ explosion hazard. Always disconnect the clips for the unit after use and replace the plastic guard over the jump-start cable port.
Jump-Starting a Vehicle’s Engine To jump-start a vehicle or boat engine: 1. Turn off the vehicle or boat ignition and all accessories. 2. Engage the parking or emergency brake and place the transmission in Park for an automatic or Neutral for a manual. 3. If jump-starting a boat engine, purge the engine compartment and bilge of all fumes before jump-starting. 4. Connect the cables to the Jump-Start Cable Port on the left side of the XPower Powerpack. 5.
Operation 9. When the engine starts, remove the red positive (+) clip and then the black negative (–) clip from the vehicle’s battery terminal. If the engine does not start, see the Troubleshooting Reference table on page 40. 10. Remove the cables from the Jump-Start Cable Port. Important: Recharge the XPower Powerpack as soon as possible after each use. See “Recharging the XPower Powerpack Battery” on page 30.
Using the Air Compressor Over-Temperature Safety Protection It is recommended that you follow the warnings and turn the compressor off for 10 minutes after every 10 minutes of operation. However, the XPower Powerpack 400 Plus is equipped with an over-temperature safety protection feature that automatically turns the compressor off if it begins to overheat. Once the compressor cools down to its normal operating temperature it will automatically turn on again and continue inflating.
Operation Note: The information in the table is for reference only. For precise pressure specifications, refer to the information supplied with the article to be inflated. CAUTION If the pressure gauge on the compressor indicates more than twice the recommended pressure for the object you are inflating, and you have only started to inflate the object, the valve connector is incorrectly connected to the valve stem. This may damage the XPower Powerpack 400 Plus.
Using the Air Compressor CAUTION The XPower Powerpack cannot be used to inflate large capacity inflatables such as float tubes, large air mattresses, and inflatable boats. These types of products require extended inflating times which may damage the compressor. To inflate small sports equipment: 1. Place the valve connector fully on or into the valve receptacle on the item. Go to Step 4. OR If necessary, use a supplied nozzle adaptor. 2.
Operation Connecting to an External Battery You can extend battery operating times by connecting the XPower Powerpack to a larger external battery. For example, an external 60 Ah battery gives approximately four times the operating time of the XPower Powerpack internal 20 Ah battery. WARNING: Fire hazard Never allow jump-start cables’ red and black clips to touch each other or another common metal conductor. This could cause damage to the unit and/or create a sparking/explosion hazard.
Connecting to an External Battery To connect the XPower Powerpack to an external battery using the jump-start cables: 1. Connect the cables to the Jump-Start Cable Port on the left side of the XPower Powerpack. 2. Connect the red positive (+) clip of the cables to the red positive (+) terminal of the external battery. 3. Connect the black negative (–) clip of the cables to the black negative (–) terminal of the external battery.
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4 Maintenance Chapter 4 provides information on maintaining your internal battery, recharging options for the internal battery, and replacing user-replaceable parts. Routine maintenance is required to keep your XPower Powerpack 400 Plus operating properly. Occasionally clean the exterior of the unit with a damp cloth to remove the accumulated dust and dirt. WARNING: Shock hazard Disconnect all sources of AC power and DC power before performing any type of maintenance.
Maintenance CAUTION Due to inherent self-discharge, lead acid batteries must be charged at least every 3 months, especially in a warm environment. Leaving a battery in a discharged state, or not recharging every 3 months, may result in permanent battery damage and poor jump-start performance. CAUTION Do not attempt to recharge the XPower Powerpack battery if it is frozen. Gradually warm the frozen battery to 0 °C (32 °F) before recharging.
Recharging the XPower Powerpack Battery • • • the DC Charging Cable to recharge from your vehicle as you drive. a generator equipped with a regulated 12 V battery charging outlet. a solar panel. Recharging with the AC Charger Recharging with the AC Charger is a true “plug-in-andforget” charging method. CAUTION Do not operate AC or DC appliances while the XPower Powerpack is being recharged with the AC Charger.
Maintenance Important: The 40-hour charging time for the XPower Powerpack assumes that there is 230 V at the AC wall outlet. If the voltage is less than 230 V AC, it may take more than 40 hours to fully recharge the XPower Powerpack. If, after 40 hours of charging, the green Charging Status light is still flashing and not steady, continue to charge the unit for another 15 hours.
Recharging the XPower Powerpack Battery To recharge the XPower Powerpack while you drive using the DC Charging Cable: 1. While the vehicle engine is running, plug one end of the DC Charging Cable into the DC Power Socket of the XPower Powerpack. 2. Plug the opposite end of the DC Charging Cable into the vehicle’s lighter socket or 12 V accessory outlet. 3. Once the XPower Powerpack is fully charged or if your vehicle’s engine is not running, disconnect the DC Charging Cable from both sockets.
Maintenance Recharging with a Generator’s Regulated 12 V DC Outlet WARNING: Fire and explosion hazard The generator output must be intended for battery charging and have an output of 15 V or less. An unregulated output or one that exceeds 15 V DC can damage the battery. This may lead to accumulations of hydrogen, causing exposure to fire and explosion hazard. Refer to the Owner’s Guide accompanying your generator for detailed instructions on connecting the generator to a unit like the XPower Powerpack.
Recharging the XPower Powerpack Battery Recharging From a Solar Panel Small, unregulated 12 V solar panels rated to produce a maximum of 2.5 A (or 30 W) can be used to charge the XPower Powerpack through the Charger Input Socket. You will need to purchase a standard 5.5 mm OD × 2.5 mm (0.217" × 0.10") ID DC Coaxial (barrel type) connector to mate with the Charger Input Socket. This type of connector is available at consumer electronics stores. To recharge with a solar panel: 1.
Maintenance Replacing the Internal Battery WARNING: Shock or electrical hazard Please have a qualified technician perform the battery replacement. Battery Life The high quality battery used in the XPower Powerpack will serve as a reliable power source for years when properly maintained. Obtaining a Replacement Battery Replacement batteries are available from stores that specialize in and have a selection of lead acid, AGM (Absorbed Glass Mat) batteries.
Replacing the Incandescent Light Battery Recycling Because the internal battery contains lead, which can be hazardous if exposed to the environment, it should be recycled or safely disposed of at your local recycling depot. Do not dispose of the internal battery with common household waste. Please ask your local authorities about recycling services that are available in your area. Replacing the Incandescent Light To replace a light bulb: 1. Turn the light switch off. 2. Unscrew the cover and lens. 3.
Maintenance Replacing the External Fuse The replacement fuse must be rated at 250 A, 32 V DC. See page 9 for a diagram. To replace the external fuse: 1. Remove the fuse cover. 2. Unscrew the two bolts on the fuse. 3. Replace the fuse. Ensure that the replacement fuse is rated at 250 A, 32 V DC and is of the same type. 4. Tighten the fuse with the two bolts. 5. Replace the fuse cover.
5 Troubleshooting Troubleshooting will help you identify the common problems that can occur with the XPower Powerpack. Read this chapter before calling Customer Service. If you cannot solve the problem with the XPower Powerpack, record the information asked for on “Information About Your System” on page 8 and then call Customer Service at 00 353 617 02090 (Europe) or 07000-Xantrex (07000 9268739) (Germany).
Troubleshooting • • Maximize TV signal strength by using a better antenna. Use a shielded antenna cable where possible. Try a different TV. Different models vary considerably in their susceptibility to interference. Troubleshooting Reference WARNING: Electric shock hazard Do not remove the cover of the XPower Powerpack or disassemble the XPower Powerpack except to replace the internal battery or 250 A fuse.
Troubleshooting Reference Table 5-1 Troubleshooting reference Problem Possible Cause AC appliance will not operate; audible alarm is sounding. Battery has discharged Turn the AC Outlet On/Off switch off and recharge the XPower to 10.5 V. Powerpack. Overtemperature shutdown Turn off the AC Outlet On/Off Inverter has overheated due to poor switch, and let the XPower Powerpack cool down. ventilation or excessively warm environmental conditions.
Troubleshooting Table 5-1 Troubleshooting reference Problem Possible Cause Solution Measured AC output voltage is too low. Use of an average-reading, AC voltmeter to read output voltage. The modified sine wave (MSW) output of the XPower Powerpack requires a true RMS reading meter, such as the Fluke 87 series, for accurate measurement. Battery is almost fully discharged. Press Display Function button to verify battery status and recharge the XPower Powerpack as necessary.
Troubleshooting Reference Table 5-1 Troubleshooting reference Problem Possible Cause Solution Green Charging Status light is still flashing and hasn’t changed to steady after 50 hours of charging. The voltage at the AC wall outlet is less than 230 V AC. Use AC wall outlet that supplies 230 V AC. The compressor runs but won’t inflate. The valve connector may not be securely placed on the valve stem. Check that the valve connector is securely placed on the valve stem before closing the thumb latch.
Troubleshooting Table 5-1 Troubleshooting reference Problem Possible Cause XPower Powerpack The engine battery is not fully being jumpstarted will not charged. start. The engine condition is poor. External fuse (250 A) is blown. Solution Recharge the XPower Powerpack battery. Have the engine serviced. Replace 250 A, 32 V fuse with same type and ratings. The engine start capacity exceeds the XPower Powerpack jump-start capability. External fuse (250 A) The battery is blown.
A Specifications Electrical Specifications 12 V DC Section Internal battery type Sealed, AGM (Absorbed Glass Mat) lead acid Internal battery voltage (nominal) 12 V DC Internal battery capacity (minimum) 20 Ah Internal battery CCA rating 200 CCA DC Power Socket (maximum continuous load) 12 A with automatic reset Built-in incandescent light (replaceable) 5 W bulb Jump-start cable port 50 A Jump-start fuse (external – user replaceable) 250 A 45
Specifications AC Power Section Output power • Continuous output power • Five minute AC output power • AC output surge capacity 320 W 400 W 640 W Output voltage 230 V AC RMS ± 5% Output frequency 50 Hz ± 2 Hz Output wave form modified sine wave No load current draw <0.20 A DC Input voltage range 10.5 to 15.0 V DC Low battery alarm 11.0 V DC Low battery shutdown 10.
Physical Specifications Air Compressor Pressure 17 bar (250 PSI) Accessories Jump-start cables (part #449-0207-01-01) 61 cm (24"), 13.3 mm2 (6 AWG) wire with black and red battery clips DC charge cable (part #449-0187-01-01) 1 m (39"), 0.
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Warranty and Product Information Limited Warranty 1.1 What does this warranty cover and how long does it last? This Limited Warranty is provided by Xantrex Technology, Inc. ("Xantrex") and covers defects in workmanship and materials in your XPower Powerpack 400 Plus. This warranty period lasts for 24 months (for products purchased in EU member nations) and one year (for products purchased in the rest of the world) from the date of purchase at the point of sale to you, the original end user customer. 1.
Phone: 00 353 617 02090 (Europe), 07000-Xantrex (07000 9268739) (Germany) Email: eurosupport@xantrex.com Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your Owner’s Guide. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING, WITHOUT RESTRICTION, ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, OR ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.EXCLUSIONS 1.
Return Material Authorization Policy Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.
Return Procedure 1. Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging. 2. Include the following: • The RMA number supplied by Xantrex Technology, Inc. clearly marked on the outside of the box. • A return address where the unit can be shipped. Post office boxes are not acceptable.
Information About Your System As soon as you open your XPower Powerpack 400 Plus package, record the following information and be sure to keep your proof of purchase. p Serial Number _______________________________ p Purchased From _______________________________ p Purchase Date _______________________________ If you need to contact Customer Service, please record the following details before calling. This information will help our representatives give you better service.
