User's Manual

AR396 User’s Guide
69
Appendix D - Warranties
B1. Product Warranty
XAVi Technologies warrants that the ADSL unit will be free from defects in material and
workmanship for a period of twelve (12) months from the date of shipment.
XAVi Technologies shall incur no liability under this warranty if
－ The allegedly defective goods are not returned prepaid to XAVi Technologies within thirty (30)
days of the discovery of the alleged defect and in accordance with XAVi Technologies’ repair
procedures; or
－ XAVi Technologies’ tests disclose that the alleged defect is not due to defects in material or
workmanship.
XAVi Technologies’ liability shall be limited to either repair or replacement of the defective goods,
at XAVi Technologies’ option.
XAVi Technologies MARKS NO EXPRESS OR IMPLIED WARRANTIES REGARDING THE
QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE BEYOND
THOSE THAT APPEAR IN THE APPLICABLE USER’S DOCUMETATION. XAVi SHALL NOT
BE RESPONSIBLE FOR CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGE,
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR DAMAGES TO BUSINESS OR
BUSINESS RELATIONS. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES.
B2. Warranty Repair
1. During the first three (3) months of ownership, XAVi Technologies will repair or replace a
defective product covered under warranty within twenty-four (24) hours of receipt of the
product. During the fourth (4th) through twelfth (12th) months of ownership, XAVi
Technologies will repair or replace a defective product covered under warranty within ten (10)
days of receipt of the product. The warranty period for the replaced products shall be ninety
(90) days or the remainder of the warranty period of the original unit, whichever is greater.
XAVi Technologies will ship surface freight. Expedited freight is at customer’s expense.
2. The customer must return the defective product to XAVi Technologies within fourteen (14)
days after the request for replacement. If the defective product is not returned within this time
period, XAVi Technologies will bill the customer for the product at list price.
B3. Out-of-Warranty Repair
XAVi Technologies will either repair or, at its option, replace a defective product not covered
under warranty within ten (10) working days of its receipt. Repair charges are available from
the Repair Facility upon request. The warranty on a serviced product is thirty (30) days
measured from date of service. Out-of-warranty repair charges are based upon the prices in
effect at the time of return.