User's Manual

14
Q: When you cannot connect with Access Point?
A: - Make sure that the Access Point that your WLAN Card is associated with is powered
on and all the LEDs are working properly.
- Reconfigure and reset the Access Point.
- Use the Web Manager / Telnet of the Access Point to check whether it is connected to
the network.
Q: When Infrastructure mode is configured, the WLAN card cannot communicate
with the computer in the Ethernet?
A: - Make sure that the Access Point your WLAN Card is associated with is powered on.
- Use the Site Survey utility of the Configuration & Monitor Utility to verify if the
operating radio channel is in good quality. Or, change the Access Point and all the wireless
station(s) within the BSSID to another radio channel.
- Out-of-range situation, which prevents the WLAN Card from establishing a wireless
connection with the network. Move the WLAN Card closer to the Access Point it is
associated with.
- Make sure that your WLAN Card is configured with the same security option (encryption)
to the Access Point.
- Make sure that the BSSID is the same as the Access Point for a roaming-disabled
wireless station, or the ESSID is the same as the Access Point for a roaming-enabled
wireless station.
Q: What should I do when I cannot access the network?
A: - Make sure that the necessary driver(s) was correctly installed.
- Make sure that the network configuration is appropriate.
- Make sure that the user name or password is correct.
- You have moved out of range of the network.
- Turn off power management.
Q: When the Configuration & Monitor Utility does not work correctly.
A: - Make sure that the Configuration & Monitor Utility is correctly installed (refer to
chapter 5).
- If you are sure the operation has stop, reset the computer.