User Guide

X16 Installation Guide
- 28 - Issue 2
Feature Description
Flash
The flash command ( Feature + ) is used to invoke features on telephone lines
such as call waiting and three-way calling. The Flash command may be
programmed on one of the programmable buttons.
Flash Timer
This adjustable timer is used to compensate for telephone network variations.
Forward
Calls can be forwarded to one of three destinations; voice mail, external number
(EXT) or trunk to trunk (TRK2TRK). Calls transferred to an extension that is
forwarded, will only forward after the “Waiting Time” has expired. At default the
Waiting Time is set to 10 seconds. Use the “Phone Programming” area to
program this parameter.
Voice mail – At default all extensions are forwarded to voice mail, and the center
navigation button will be illuminated (lit solid); no other visual indication will be
given. After the expiration of the Waiting Time, the call will be diverted
(redirected) to the extension‟s Outgoing Message (OGM).
TRK2TRK – When an extension is forwarded to an external number the system
will send a command to the telephone network line, known as a “Flash”, which
begins the transfer. The telephone system will then dial the preprogrammed
digits, pause until the call is established, and then hang up, releasing the call
from the system. TRK2TRK FWD will appear in the display, use the right
navigation button to clear this from the display.
Note:
This feature may require a special service from the telephone company central office
called, “Three-way calling with call disconnect”. Please consult with your telephone
company for information regarding this feature. This type of forwarding may result in a
usage and toll charge for each forwarded call. Any and all toll charges are the sole
responsibility of the user of the installed equipment; XBLUE offers no warranty or will
assume any responsibility for any toll charges.
External – External Call forwarding uses two telephone system lines.
1) This feature occupies two CO Lines. Therefore, if a second CO Line
is not available, the call will not forward. Also, a slight volume
decrease is normal.