Warranty
2
TABLE OF CONTENTS
Disclaimer Statement: ………………………………………………………………..3
Technical Support and Customer Service Hours: ……………………………………3
Training: .......................................................................................................................4
Technical Bulletins: .....................................................................................................4
MRA Number Assignment: .........................................................................................4
Repair Policy: .............................................................................................................. 5
I. Repair Warranty: .......................................................................................................5
II. Repair for Out-of-Warranty: .……………………………...................................... 5
III. No Trouble Found: ………………………………………..................................... 6
IV. Missing Parts: .…………………………………………………………………… 6
Product Refurbishing Service: ...................................................................................... 6
Expedite Charges: ......................................................................................................... 6
Restocking: …….. ........................................................................................................ 6
Advance Replacement: ……........................................................................................ 7
Out of Box Failure: ....................................................................................................... 7
Warranty: ...................................................................................................................... 8-10
Voided Warranty: ….………………………………………………………………… 9
Repair Charges: ........................................................................................................... 10
Exhibit A: Advancement Replacement Items: ............................................................10-11
Exhibit B: Repair Pricing: ...........................................................................................12-13