Warranty

5
Note: For XBLUE Networks branded product ship to the following address:
XBLUE Networks
Products Service Center
10413 W. 84
th
Terrace
Lenexa, KS 66214
Attn: AR/RMA # _____________
Dealer ID # __________________
Note: For PCS Digital branded products except for the Suite 16 KSU and its
components ship to the following address:
XBLUE Networks
Products Service Center
100 W. Market Street
Sadorus, IL 61872
Attn: MRA # ____________
Dealer ID: _____________
When defective products are repaired, XBLUE Networks will pay the cost for shipping
the product to the dealer location. If the dealer requires a shipment expedited, this must
be indicated on the MRA form. Also, the dealer will be required to pay the difference
between the standard shipping cost and the expedited shipping cost.
REPAIR POLICY
XBLUE Networks will repair or replace products sold to its dealers under the following
guidelines:
I. WARRANTY REPAIR
XBLUE Networks will repair or replace defective product(s) covered under the specified
warranty, at no charge to the dealer, if the unit is returned to XBLUE Networks during
the warranty period. Warranties for XBLUE Networks products sold to our dealers are
solely extended to the purchasing dealer. These warranties are not transferable without
the prior written agreement from XBLUE Networks. The dealer will pay the shipping
cost for returning the product to us for repair. XBLUE Networks will pay the shipping
cost to return the repaired product to the dealer.
UNDER NO CIRCUMSTANCES WILL COLLECT DELIVERIES BE ACCEPTED
II. REPAIR FOR OUT-OF-WARRANTY
XBLUE Networks will repair or replace a defective product that is not covered under
warranty for the specified repair cost listed for that product. Warranty product repairs do
not cover damage caused by other than normal failure. Examples of not covered