Warranty

Sadorus, IL 61872

Attn: AR/RMA # ____________

Dealer ID: _____________

Failure by the dealer to display the MRA number on the shipping label and on the outside

carton may result in refusal to accept delivery of the product. Improper packaging, which

results in damage to the product being returned for repair, will void any product

warranties. If such damage should occur, the dealer will be notified and will be given the

option of having the product repaired at the dealer’s expense.

XBLUE Networks will ship Out of Box Replacement product directly to the dealer via

standard ground delivery. Charges for any other type of shipment must be authorized and

paid by the dealer.

AVAILABLE ADVANCE REPLACEMENT UNITS WILL BE SHIPPED WITHIN 24

BUSINESS HOURS FROM THE TIME THE REQUEST WAS RECEIVED FROM THE

DEALER UNLESS THE DEALER IS ON CREDIT HOLD. IF THE DEALER REQUIRES

THE ADVANCE REPLACEMENT PRODUCT TO BE SHIPPED THE SAME DAY (IF

AVAILABLE), A $50 CHARGE FOR EXPEDITING AND HANDLING WILL BE

CHARGED FOR EACH ITEM IN ADDITION TO ANY FREIGHT DIFFERENTIAL

BETWEEN THE DELIVERY METHOD AND THE METHOD REQUESTED BY THE

DEALER).

Advance Replacement orders are invoiced to the dealers credit card account at list price

plus appropriate other charges. A/R product must be returned by the dealer and received

by XBLUE Networks within twenty-five (25) calendar days to clear the invoice. Product

returned within twenty-five (25) calendar days will be credited to the dealers credit card

account. The dealer is responsible to pay for the A/R product as invoiced if the product is

not returned.

All A/R product claims are subject to examination by the XBLUE Networks Repair

Personnel. Product found not to be in warranty, or damaged by non-warranted conditions,

will be repaired or replaced under prevailing MRA procedures and specified costs. If out

of warranty product received is deemed Beyond Economical Repair (BER), the item may

be replaced by XBLUE Networks with a similar item in NEW or LIKE NEW condition.

A service charge for processing and testing this product will be invoiced separately.

NOTICE!

Dealer is responsible for any charges arising from authorizations for faster shipping

methods or same day shipments requested by dealer’s personnel.