Xerox Document Services Platform DocuSP controller version 3.73.
Prepared by: Xerox Corporation Global Knowledge and Language Services 800 Philips Road Bldg. 845-17S Webster, New York 14580 USA ©2003 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen displays, looks, etc.
Table of contents Table of contents ..................................................................................................................................................... 1 1. Overview 1-1 User documentation........................................................................................................................ 1-1 Printing the user guides ............................................................................... 1-3 2. DocuSP 3.73.xx new features ........................
1. Overview Your Document Services Platform (DocuSP) product has just been installed or upgraded. This document will familiarize you with the new features and functions available with this system.
DOCUSP 3.73 o System Guide (system37.pdf): Contains system level information covering security, accounting, backup and restore procedures, etc. o Color Management Guide (colormgt.pdf): Contains information for the DocuSP user to reference on the DocuSP controller’s color workflow. This guide is only applicable for the DocuColor 2045/2060/6060. o Getting Ready for the DocuSP Installation (getready.
DOCUSP 3.73 Send the documentation to a hold queue in order to program the job properties, or send the job to a queue with the following job properties set as overrides: o Sides imaged = 2-sided o Finishing = none o Paper stock = 8 1/2 x 11 or A4; drilled if the document is to be placed in a binder. NOTE: The Help documentation is over 200 pages. 3. In Job Manager, locate the job and program the job properties. Then release the job to print.
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2. DocuSP 3.73.xx new features The following is a list of the features and functions now available in the DocuSP Version 3.73.xx software. For customers upgrading from an earlier version, this list details the enhancements available to you in this version of the software. For detailed information on each of these new features, refer to the DocuSP Help system or contact your Xerox customer trainer. All DocuSP-based products Security ¨ With DocuSP 3.73.
DOCUSP 3.73 NOTE: Once a script is run, the setting is permanent until the disabling script is run or the Security setting in the DocuSP UI is toggled from Medium to High. For example, the security is set to High, but the enable-ftp script is run. FTP is not enabled until the disable-ftp script is run, or until the security setting is toggled to medium and then back to high. The DocuSP controller needs to be rebooted after the toggle from high to medium to high is complete.
DOCUSP 3.73 ¨ Jobs may be forwarded to non-DocuSP based printers as long as the non-DocuSP printer can be accessed from the DocuSP and entered into the Job Forwarding window. Layout (Imposition) ¨ Overall layout and functionality of the Layout feature has been improved. The most common multiple up options have been added as standard templates with automatic scaling, and do not require manual entry of a scaling percentage. ¨ The imposition templates have been simplified.
DOCUSP 3.73 ¨ The size can be scaled to 10 percent and moved to a place outside the main DocuSP UI for easy job identification but limited screen coverage. ¨ DigiPath, VIPP, and OPI jobs cannot be previewed in this release. Jobs with PostScript errors also cannot be previewed. If a PostScript job is not viewable, print the job and refer to the PostScript error page to determine the problem with the job.
DOCUSP 3.73 PCL6 and PCLXL ¨ PCL6 is the next generation of the Hewlett-Packard LaserJet PCL language. PCL XL is a new page description language by Hewlett-Packard that is part of PCL6. PCL XL is designed to optimally match the graphics printing requirements for GUI-based applications, reducing the number of commands required to describe a graphics page. ¨ The output from an enhanced PCL XL driver may not be the same as the output from a standard PCL6 driver.
DOCUSP 3.73 PCL Features and Additions ¨ Operators may now save PCL resources on a job-by-job basis, allowing for more routine saves. Previously, the save resource function only occurred when the DocuSP controller was shutdown. ¨ Operators may define the custom stock size for PCL custom jobs in the job properties. This option introduces the ability to define any size image for decomposition.
DOCUSP 3.73 Printing On-Line Help ¨ Operators may now print the entire On-Line Help file from the Help pull-down menu on the DocuSP UI. The Help file is in addition to traditional documentation and training. Refer to section 1 of this document for detailed instructions on how to print the on-line help. Stock Export Change ¨ Upon export, the operator will always export both preinstalled and user defined entries. ¨ The only option the operator needs to select is the directory for the export file.
DOCUSP 3.73 DocuColor 2045/2060, DocuColor 6060, and DocuColor iGen3 specific changes DocuSP Color Versions ¨ Three versions for color rendering are now available. At installation, the customer has the option to add version 1.0, 1.1, or 2.0. Each of these options includes the full content of the previous version. ¨ Refer to the supplied kits for your version number for details on the color differences between each version.
DOCUSP 3.73 ¨ Operators may now copy a channel C, M, Y, K to a second channel or to copy all channels. Spot Color Editor ¨ The DocuSP 3.73 software release introduces a Spot Color Editor. Operators may now add a custom spot color, edit a current spot color, edit the C, M, Y, and K values independently, and find a spot color. ¨ When adjusting color values, operators may proof print samples of the original and new spot colors.
DOCUSP 3.73 External finishing (DFA) support added for iGen3 2-10 ¨ When this feature is enabled, the Finishing tab in Printer Manager makes the external finisher available for selection. ¨ The Output Location attribute in Job Manager and Queue Manager contains a selection for an available Bypass Transport to allow finishing jobs using the external finisher.
DOCUSP 3.73 LCDS User Control of Resources ¨ In this release, LCDS resources are not displayed until the operator selects the Display button. ¨ Previously, selecting the LCDS Resource Manager tab in Administration caused all LCDS resources to display. This was time consuming, especially for customers with tens of thousands of resources. JDL staple support for DocuPrint 75/90 XEROX DOCUMENT SERVICES PLATFORM SERIES GETTING STARTED ¨ The LCDS STAPLE command is now available for use with the DP 75/90.
DOCUSP 3.73 Copy Sensitive CME support ¨ Copy sensitive CMEs will be honored. The LCDS PDL allows individual copies of a report to contain changes from the original report by the use of copy sensitive form, RTEXT, and CMEs. Copy sensitive CMEs allow certain parts of the report to be modified on selected copies with new or replacement static text or with the specification of font or ink changes within the variable data.
DOCUSP 3.73 Save Job Setup upon exit ¨ A popup message prompting the operator to save the current job setup will no longer display when an operator exits online manager. ¨ To save a job setup to a file, the operator will have to select the Save or Save As button in the online manager window. Image Shift support ¨ Image shift is supported for LCDS jobs on the DocuPrint 75/90 and on DP 1XX EPS printers. ¨ Image shift changes must be applied before the job is sent.
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3. DocuSP 3.73 software release information The following information supports the DocuSP 3.73 software. Please read the information thoroughly before using the system. Notes and caveats The following sections cover known issues with the DocuSP 3.73 software and supporting applications. DocuSP Controller The following table details the notes and caveats for the DocuSP 3.73 software and indicates which printer products, or all, to which the caveat is applicable.
DOCUSP 3.73 3-2 Caveat Applicable printer product During an upgrade from DocuSP 3.6 to 3.7, the following are deleted: ¨ Jobs held in Active/Completed status. Save any important jobs as Reprint jobs prior to the upgrade. This also guarantees the color settings on the jobs are locked at the 3.6 settings. ¨ User defined ICC profiles. Manually save any user defined ICC profiles to a location other than the DocuSP controller. ¨ Custom stock profiles. After the upgrade, recreate any custom stock profiles.
DOCUSP 3.73 Caveat Applicable printer product If the RIP is paused while jobs are being ripped and the Job Properties window is closed, the Pages Ripped and Bytes Ripped values are cleared from the display. Restarting the RIP causes the Pages and Bytes Ripped display to resume correctly. DocuTech/DocuPrint 75/90 DocuPrint 1xx EPS A “Write Error” message is displayed if Eject/Unload is selected in Peripheral Manager for a tape device that does not contain a tape.
DOCUSP 3.73 3-4 Caveat Applicable printer product During a Print Now or Proof, a message to “Remove Sheets from the Top Tray” may be displayed when there is no need to remove sheets. Always clear the message before performing any other operation. DocuTech 61xx When a job is printing to the top tray and is interrupted by a print now or proof job, the interrupted job stops (as it should) and an error message reads, "remove sheets from top tray".
DOCUSP 3.73 Caveat Applicable printer product Do not attempt to program multiple trays at once. The stock manager may hang. All Jobs submitted from DigiPath using the Production Print submission path generates a PostScript error when forwarded to another DocuSP. Use the Quick Print submission path.
DOCUSP 3.73 3-6 Caveat Applicable printer product If multiple users are submitting requests to the IPP Gateway, the requests are managed one at time at the DocuSP controller. If a user is sending a large job through XDS Plus then all other users who try to connect, use, or submit a job will not be able to do anything until that job is submitted, and XDS Plus will appear to hang. Total pages saved in the Job Properties for a saved job does not reflect the total number of saved pages.
DOCUSP 3.73 Caveat Applicable printer product The following are known problems with the HTTP gateway and DocuSP Web Interface: All Þ Do not specify an ampersand (&) in the sender name, file name (print ready), or Queue name fields. Þ Faulted jobs display as held in the queue list. Þ When the DocuSP Web Interface is accessed from a client workstation, the web URLs displayed in the Support section are placeholders. For the IPP gateway using XDS Plus: All Þ Send jobs to a spooling queue only.
DOCUSP 3.73 DocuJob Converter – The DocuJob Converter software must be at least version 2.1.04. This version corrects a timing problem that resulted in jobs being lost at the controller. – Version 2.2 of the DocuJob Converter software, which runs under Solaris 2.6 on a Sun Ultra 60 platform, is available. – VIPP macros for plex and staple do not work in this release of DocuSP. A VIPP job that defines duplex and staple attributes via macros in the DBM file print simplex without stapling the job sets.
4. Tools and utilities This section includes various software tools and utilities for use with the DocuSP software. Set Retain PDL The retain PDL feature on the DocuSP is limited to only retain 50 completed jobs for future printing. Depending on the size of retained jobs and the size of the internal hard drives, a lower value may be more appropriate for some customers.
DOCUSP 3.73 DocuSP Emergency Recovery Utility (DSPERU) The DocuSP Emergency Recovery (DSPERU) utility is specifically designed for backing up and restoring DocuSP systems. The utility allows you to restore the system files to a hard drive that is larger or smaller than the one on which the files were originally backed up, assuming there is enough space on the target drive to hold the data.
DOCUSP 3.73 Required levels of expertise The DSPERU tool was designed to be easy to use. However, some assumptions have been made regarding the level of knowledge required to perform various setup, backup, and recovery tasks. Setting up the tool for use on a system and performing a recovery requires some level of comfort with entering UNIX commands. The commands are not complex, but if you have no UNIX experience, you may require assistance initially.
DOCUSP 3.73 Backup procedure¾DSPERU The following information and equipment are required prior to starting the backup. · The root password · A tape drive connected and powered on with a blank tape inserted. Ensure the tape is write-enabled (write-protect tab in the closed position). NOTE: The backup overwrites the tape cartridge that is inserted. Ensure that no valuable data is present on the tape if it is not blank. The tape is overwritten with no warning.
DOCUSP 3.73 Label the next cassette “Vol 2,” insert it into the tape drive, then enter yes. This message set is repeated for as many tapes as required to complete the backup. IMPORTANT: Proper labeling of the tape is essential to a successful recovery. As the system requests additional tape cartridges, be sure to label the tapes in the correct sequence (for example, Vol #1, Vol #2, etc.). If you insert the tapes in the wrong order during the recovery, the restoration fails.
DOCUSP 3.73 Recovery procedure¾DSPERU Before starting the recovery procedure, ensure that the following has been done: · The tape drive must be connected and powered on. · The tape cassette to which the system was backed up must be inserted. If there are multiple tapes, tape 1 must be inserted first. The system prompts you to insert each subsequent cassette when it is required. · The system must be powered on with the controller screen displaying the ok prompt.
DOCUSP 3.73 NOTE: The UNIX ufsrestore utility does not provide the option for estimating how a long a recovery will take. However, the normal amount of time required for recovery is approximately 3 times as long as backing up the system. Examples: · 4mm Tape, DocuSP 2.X system, very few or no customer files: 0:20 to backup, 1:00 to restore · QIC Tape, DocuSP 6180 EPS 2.X, 500 Meg customer resource files: 1:30 to backup, 4:30 to restore · 4mm Tape, DocuSP 3.
DOCUSP 3.73 Troubleshooting¾DSPERU Activity logging The file backup.log is used to record backup activities. It is saved in the /export/home/xrxusr directory. The first line of the backup log contains the system name and the time and date the backup was initiated. To prevent the log being overwritten by a subsequent backup, rename the log. You should give it a name that is somehow related the date that the backup was made (for example, backup040402.log). To rename the log, perform the following steps: 1.
DOCUSP 3.73 Checking the tape drive If the backup or recovery script generates an error message indicating that the tape drive cannot be found, perform the following steps: 1. If DocuSP is running, follow the procedures in your customer documentation to shut down and power off the controller. If the system displays a # prompt, enter halt. When the OK prompt is displayed, power off the controller. 2. Power off the tape drive. 3.
DOCUSP 3.73 7. Ultra-SCSI devices only: Check that both green LEDs on the back of the tape drive are lit. 8. At the ok prompt, enter boot -r to perform a reconfiguration boot. If problems recognizing the tape drive persist, call for service.
DOCUSP 3.73 Resource Backup and Restore (RBR) utility The Resource Backup and Restore (RBR) utility allows you to back up and restore customer resources such as PostScript fonts, LCDS resources (JSLs, JDLs, etc.), VIPP files, and custom color profiles on color printing systems. The RBR utility backs up files to either magnetic tape or the controller internal hard drive. You can then use the backup disk file or tape to restore the resources onto your controller or other DocuSP controllers.
DOCUSP 3.73 5. Ensure that the executable permission is assigned by following this procedure: a. Enter ls –l. b. If x permission is not assigned, enter – chmod +x RBR. 6. Start the script by entering ./RBR. 7. Follow the instructions as they appear on screen to complete the resource backup procedure.
DOCUSP 3.73 However, if you restore the stock database programming from DocuSP 2.1 to DocuSP 3.1, the database manager may not comprehend the older version of the stock database file, and the Restore process would render the software inoperable. A scrape would then be required to correct the problem. Use the Backup and Restore Bridge tool delivered with your DocuSP software to perform the Stock Database Restore.
DOCUSP 3.73 a /opt/XRXnps/configuration/media.tv.bak 44K Done Compressing /export/home/xrxusr/jbs/wiggum_25_Jul_09:54.tar. Please wait ... Done. Your files have been successfully backed up and compressed. File name is /export/home/xrxusr/jbs/wiggum_25_Jul_09:54.tar.Z Do you want to copy file to QIC tape? (Y/N) > y Please enter a device ID for the QIC tape drive [Generally 0 (digit zero)]:0 Please insert a QIC tape into QIC tape drive Press RETURN/ENTER when ready. > Copying file to QIC tape.
DOCUSP 3.73 A blinking light on the tape drive is an indication that backup is progressing. About to uncompress /export/home/xrxusr/jbs/wiggum_25_Jul_09:54.tar.Z This may take some time. Please wait ... Check /var/spool/XRXnps/log/Resource_BandR.log file to view progress. Uncompress and tar successful. We will now restore the newer files. This may take some time. Check /var/spool/XRXnps/log/Resource_BandR.log file to view progress. Done. Press RETURN/ENTER to continue.
5. Adobe Acrobat Reader To install the Acrobat Reader, follow the instructions below. The Reader software is available on the customer documentation CDROM for Windows 95/98/NT, Macintosh, and Solaris. For Windows and Macintosh 1. Insert the documentation CDROM into the CDROM reader on your workstation. 2. Open to folder labeled ACROREAD. 3. Open the folder that is specific to your workstation, either Windows or Mac. 4. Windows: Double click on the ar405eng file.
DOCUSP 3.73 10. The screen asks for the installation directory for the reader. Press the [Enter] key, and then type y to create the Acrobat4 directory. 11. When the installation is complete, you can start the Acrobat Reader by typing: /opt/Acrobat4/bin/acroread – iconic 12. The Adobe Acrobat Reader is started and placed as an icon on the desktop. Open the Reader, and select [File], [Open].
