User Manual

16 Xerox
®
Small-business-class Black-and-white Printers and Multifunction Printers Evaluator Guide
Support and Service
To us, support means providing easy access to
the resources you need to ensure your Xerox
®
device performs at the highest level, continuously
delivering optimum results.
Unrivaled Service
Behind every Xerox
®
product is a large network
of North America-based customer support that’s
unrivaled in the industry and available when you
need it. Our service professionals use leading-
edge technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be confident
when you choose Xerox.
Customers also have 24/7, Internet-based access
to our knowledge base system, which provides
problem-specific solutions or guides users
through a troubleshooting tree.
Total Satisfaction Guaranteed*
Every Xerox
®
printer and multifunction printer
covered in this guide includes our exclusive
Xerox Total Satisfaction Guarantee. Recognized
as unique in the industry, the Total Satisfaction
Guarantee covers every Phaser, WorkCentre and
VersaLink device that has been continuously
maintained by Xerox or our authorized
representatives under a Xerox express warranty
or Xerox maintenance agreement.
You decide when you’re satisfied.
Visit our support website, at
www.support.xerox.com, for additional
information about the ways in which we help
our customers stay more productive, longer.
Installation, Management and Day-to-day Use Features
Xerox
®
Phaser
®
3260
Xerox
®
Phaser
®
3330
Xerox
®
Phaser
®
3610
Xerox
®
VersaLink
®
B400
Xerox
®
Phaser
®
4622
Xerox
®
WorkCentre
®
3215/3225
Xerox
®
WorkCentre
®
3335
Xerox
®
WorkCentre
®
3345
Xerox
®
VersaLink
®
B405
DHCP Yes Yes Yes Yes Yes Yes Yes No Yes
Pre-installed
Print
Cartridges
Yes Yes Yes Yes No Yes Yes Yes Yes
Xerox
®
CentreWare
®
IS / Xerox
®
Embedded
Web Server
Yes Yes Yes Yes Yes Yes Yes Yes Yes
Xerox
®
CentreWare
®
Web
Yes Yes Yes Yes Yes Yes Yes Yes Yes
Xerox
®
Global
Print Driver
®
No Yes Yes Yes Yes No Yes Yes Yes
Xerox
®
Mobile
Express Driver
®
No Yes Yes Yes Yes No Yes Yes Yes
Xerox
®
Wireless Print
Solutions
Adapter
Optional Optional Optional Optional Optional Optional Optional Optional Optional
Wi-Fi Kit No No No Optional No No No No Optional
Xerox
®
PrintingScout
®
No No No No Yes No No No No
Front-panel
Toner-level
Gauges
No No Yes Yes Yes No Yes Yes Yes
Support for
Apple
®
Bonjour
Yes Yes Yes Yes Yes Yes Yes Yes Yes
* Geography dependent