User Manual

©2017 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of
Xerox Corporation. Xerox®, Xerox and Design®, CentreWare®, Xerox® Global Print Driver®, Xerox® Mobile Express Driver®, Phaser®,
PrintingScout®, Xerox® SuppliesAssistant®, WorkCentre® and VersaLink® are trademarks of Xerox Corporation in the United States
and/or other countries. The information in this brochure is subject to change without notice. Updated 2/17 BR9032 XOGEG-03UP
Questions? Comments? Problems?
For more information about the Xerox
®
Black-and-white Printers and Multifunction Printers, please
contact your Xerox sales representative, or visit us on the web at www.xerox.com/office.
Support and Additional Information Sources
Unrivaled Service and Support
Behind every Xerox
®
product is a large network
of customer support that’s unrivaled in the
industry and available when you need it.
Xerox service professionals use leading-edge
technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be condent
when you choose Xerox. And genuine Xerox
®
supplies are always readily available.
Total Satisfaction Guaranteed*
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the industry,
covers every Xerox
®
Phaser
®
, WorkCentre
®
and
VersaLink
®
device that has been continuously
maintained by Xerox or its authorized
representatives under a Xerox express warranty
or Xerox maintenance agreement. You decide
when you’re satised.
Xerox
®
Office Services Support
Asset Management Services
• Asset Optimization and Tracking – Process
and tools to optimize an enterprise’s ofce
output infrastructure and reduce hard costs.
• Break-Fix Management – Single point of
ownership and management for break-x
service of all brands of ofce output devices,
regardless of manufacturer.
• Supplies Management – Process and tools to
procure, monitor and replenish all document-
related supplies proactively.
Imaging and Output Management Services
• Output Management – Single point of
management of ofce output from all output
devices, regardless of manufacturer.
• Image Capture and Workow – Cost-efcient
solutions for capturing, managing, retrieving
and distributing information into digital
repositories.
Support Services
• Technology Procurement and Deployment
– A creative and exible end-to-end print/
computer product acquisition solution that
uses a single-point-of-contact model while
lowering the total cost of acquisition.
• Help Desk Services – A broad range of
enterprise services, managed through a
centralized single point of contact and
delivered through either an on-site or off-site
model.
• End User Services – Microsoft software
implementation, IT project consulting, and
customer education.
Access Managed Services
Student and Library Patron Access – Custom
designed and implemented customer-managed
solutions.
Xerox eConcierge
®
Program*
Free extended service coverage for eligible
Xerox
®
printers and multifunction printers
through Xerox eConcierge
®
. Let the free Xerox
eConcierge SuppliesAssistant vastly simplify
every aspect of tracking and ordering printer
supplies for your networked printers for Xerox
®
,
HP, Lexmark and other leading brands.
The Xerox
®
SuppliesAssistant
®
desktop
application sends an automatic alert when
supplies are low and it’s time to order
replacements–before you run out. The
application automatically identies each printer
model and its associated supplies, so you don’t
have to. It even provides options like standard-
and high-capacity toner cartridges, when
available.
Additional Information Sources
Customer Documentation:
• Installation Guide
• Quick Use Guide
• Software and Documentation CD-ROM
On the Web:
Visit www.xerox.com/office for:
• Product, supplies, and support information
• Downloading drivers
• Finding your local reseller
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including the
same troubleshooting Knowledge Base used by
Xerox Customer Support staff to provide the
latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
* Geography dependent