Xerox® WorkCentre® 3655/3655i Multifunction Printer 2016 Xerox® ConnectKey® Technology User Guide
© 2016 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Safety 11 Electrical Safety ................................................................................................................................................................. 12 General Guidelines ................................................................................................................................................... 12 Power Cord ............................................................................................................................
Contents Enabling the Printer for Scanning .............................................................................................................................. 39 Modifying General Settings ......................................................................................................................................... 40 Setting Energy Saver Mode ..................................................................................................................................
Contents Managing Secure and Held Print Jobs ............................................................................................................. 76 Managing Jobs in Xerox® CentreWare® Internet Services ..................................................................... 77 Printing Features ............................................................................................................................................................... 78 Printing on Both Sides of the Paper .........
Contents Document Feeder ................................................................................................................................................... 125 Duplex Automatic Document Feeder Guidelines ...................................................................................... 126 Scanning to a Folder......................................................................................................................................................
Contents Basic Internet Fax Settings ................................................................................................................................ 175 Selecting Internet Fax Options ......................................................................................................................... 177 Building a Fax Job ..........................................................................................................................................................
Contents Print-Quality Problems .................................................................................................................................................. 220 Controlling Print Quality ...................................................................................................................................... 220 Solving Print-Quality Problems..........................................................................................................................
Contents United States............................................................................................................................................................ 251 Canada ........................................................................................................................................................................ 252 Other Countries ....................................................................................................................................
Safety 1 This chapter includes: • Electrical Safety .................................................................................................................................................................... 12 • • Operational Safety .............................................................................................................................................................. 14 Maintenance Safety ...................................................................................
Safety Electrical Safety This section includes: • General Guidelines .............................................................................................................................................................. 12 • • Power Cord .............................................................................................................................................................................. 13 Emergency Turn Off .................................................................
Safety Power Cord • • • Use the power cord supplied with your printer. Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet. Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.
Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • Do not remove any paper trays while the printer is printing. Do not open the doors when the printer is printing.
Safety Printer Supplies • • • • • • Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies. Store all consumables in accordance with the instructions given on the package or container. Keep all consumables away from the reach of children. Never throw toner, print/drum cartridges, or toner containers into an open flame.
Safety Maintenance Safety • • • 16 Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. Clean with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
Safety Printer Symbols Symbol Description Warning: Indicates a hazard which, if not avoided, could result in death or serious injury. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Do not burn the item. Do not expose the imaging unit to light for more than 10 minutes. Do not expose the imaging unit to direct sunlight. Do not touch the part or area of the printer.
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Features 2 This chapter includes: • Parts of the Printer............................................................................................................................................................... 20 • • Information Pages .............................................................................................................................................................. 25 Administrative Features ................................................................................
Features Parts of the Printer This section includes: • Front View ............................................................................................................................................................................... 20 • • Rear View ................................................................................................................................................................................. 21 Internal Parts .....................................................
Features Rear View 1. 2. 3. 4. 5. 6. USB Type B Port Ethernet Connector USB Type A Port USB Type A Port Rear Door Duplex Unit 7. Transfer Roller 8. Fuser 9. USB Type A Port 10. Power Switch 11. Power Connector 12.
Features Internal Parts 1. 2. 3. 4. 22 Output Tray Paper Stop Front Door Smart Kit Drum Cartridge Toner Cartridge 5. 6. 7. 8.
Features Control Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer. The control panel: • Displays the current operating status of the printer. • Provides access to print features. • Provides access to reference materials. • Provides access to Tools and Setup menus. • Provides access to Troubleshooting menus and videos. • Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings.
Features Item Name Description 1 Touch Screen Display The screen displays information and provides access to printer functions. 2 Services Home Button This button provides access to printer features such as copy, scan, and fax on the touch screen. 3 Services Button This button returns to the active service from the Job Status or Machine Status screens, or to a preset service. 4 Job Status Button This button displays lists of all active, secure, or completed jobs on the touch screen.
Features Information Pages Your printer has a printable set of information pages stored on its internal hard drive. Information pages include configuration and font information, demonstration pages, and more. 1. At the printer control panel, press the Machine Status button. 2. On the Machine Information tab, touch Information Pages, then touch the desired information page. 3. Touch Print. Note: Information pages can also be printed from Xerox® CentreWare® Internet Services.
Features Administrative Features Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser. Xerox® CentreWare® Internet Services requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments. • TCP/IP and HTTP enabled in the printer.
Features Finding the IP Address of the Printer To install the print drivers for a network-connected printer, you need the IP address of your printer. You also need the IP address to access the settings of your printer through Xerox® CentreWare® Internet Services. You can view the IP address of your printer on the control panel or on the Configuration Report. On the Configuration Report, IP address information is located in the Connectivity Protocols section.
Features Xerox ConnectKey Apps There are several Xerox® ConnectKey® Apps available for use with your ConnectKey device. ConnectKey® Apps extend the capabilities of your ConnectKey devices. • Xerox QR Code: You can use this App to link your mobile applications with ConnectKey devices. You can also use the QR Code App to access information about related Xerox® Mobile Apps. • Xerox @PrintByXerox: You can use this App to print documents to ConnectKey-enabled devices using email submission from any location.
Features More Information Resource Location Installation Guide Packaged with the printer. Other documentation for your printer • www.xerox.com/office/WC3655docs • www.xerox.com/office/WC3655i_docs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer; • www.xerox.com/office/WC3655support including online technical support, Online Support • www.xerox.com/office/WC3655i_support Assistant, and driver downloads.
Installation and Setup 3 This chapter includes: • Installation and Setup Overview ................................................................................................................................... 32 • • Selecting a Location for the Printer.............................................................................................................................. 33 Connecting the Printer .................................................................................................
Installation and Setup Installation and Setup Overview Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure the initial settings of the printer, then install the driver software and utilities on your computer. You can connect to your printer directly from your computer using USB, or connect over a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods.
Installation and Setup Selecting a Location for the Printer 1. Select a dust-free area with temperatures from 5–32°C (41–90°F), and relative humidity 15–85%. Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the printer, directly interfering with image transfer. 2. 3. Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the printer.
Installation and Setup Connecting the Printer This section includes: • Selecting a Connection Method .................................................................................................................................... 34 • • Physically Connecting the Printer to the Network ................................................................................................. 35 Connecting to a Computer Using USB ..................................................................................
Installation and Setup Physically Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the network. An Ethernet network is used for one or more computers and supports many printers and systems simultaneously. An Ethernet connection provides direct access to printer settings using Xerox® CentreWare® Internet Services. To connect the printer: 1. Connect the power cord to the printer, and plug the cord into an electrical outlet. 2.
Installation and Setup Connecting to a Computer Using USB To use USB, you must have Windows 7, Windows Server 2003, and later, or Macintosh OS X version 10.7 and later. To connect the printer to the computer using a USB cable: 1. Ensure that the printer is turned off. 2. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the back of the printer. 3. Attach the power cord and then plug in the printer and turn it on. 4. Connect the A end of the USB cable to the USB Port on the computer. 5.
Installation and Setup Turning the Printer On and Off This printer has both a power switch and a power button. The power switch on the side of the printer controls the main power to the printer. The control panel power button controls power to the printer electronic components. The preferred software-controlled printer shutdown method is to press the power button. To turn on the printer: • Turn on the power switch.
Installation and Setup Configuring Network Settings About TCP/IP and IP Addresses Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network. Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to communicate with a network printer. For Macintosh OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, Bonjour does not require printers or computers to have IP addresses. With TCP/IP protocols, each printer and computer must have a unique IP address.
Installation and Setup Enabling the Printer for Scanning If the printer is connected to a network, you can scan to an FTP address, an email address, or a shared folder on your computer. First you must set up scanning in Xerox® CentreWare® Internet Services. For details, see Xerox® CentreWare® Internet Services on page 26. Note: If your printer is connected using the USB cable, you cannot scan to an email address or a network location, such as a shared folder on your computer.
Installation and Setup Modifying General Settings You can modify printer settings such as the language, date and time, units of measurement, display brightness, and startup page from the control panel. Note: If these settings do not appear, contact the system administrator or log in as a system administrator. For details see Logging In as the System Administrator at the Control Panel. 1. 2. 3. 40 At the printer control panel, press the Machine Status button, then touch the Tools tab.
Installation and Setup Setting Energy Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level. To configure Energy Saver settings: 1. At the printer control panel, press the Machine Status button, then touch the Tools tab. 2. Touch Device Settings > General > Energy Saver. Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel. 3. 4.
Installation and Setup Setting the Date and Time at the Control Panel 1. 2. At the printer control panel, press the Machine Status button, then touch the Tools tab. Touch Device Settings > General > Date and Time. Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel. 3. To set the time zone, touch Time Zone, touch the Geographic Region drop-down list, then touch your region.
Installation and Setup Installing the Software This section includes: • Operating System Requirements .................................................................................................................................. 43 • • Installing the Print Drivers for a Windows Network Printer ............................................................................... 43 Installing the Print Drivers for a Windows USB Printer .......................................................................
Installation and Setup 7. In the Discovered Printers list, select your printer, then click Next. Note: When installing drivers for a network printer, if you do not see your printer in the list, click the IP Address or DNS Name button. In the IP Address or DNS Name field, type the IP address of your printer, then click Search to locate your printer. If you do not know the IP address of the printer, see Finding the IP Address of Your Printer. 8. 9. 10. 11. 12. 13. 14.
Installation and Setup Installing Print Drivers for Macintosh OS X Version 10.7 and Later Install the Xerox print driver to access all features of your printer. To install the print driver software: 1. Insert the Software and Documentation disc into the appropriate drive on your computer. 2. To view the .dmg file for your printer, double-click the disc icon on your desktop. 3. Open the .dmg file, then navigate to the appropriate installer file for your operating system. 4. Open the installer file. 5.
Installation and Setup Installing Scan Drivers for Macintosh Insert the Software and Documentation disc into the appropriate drive on your computer. To view the .dmg file for your printer, double-click the disc icon on your desktop. Open the Scan Installer.dmg file, then navigate to the appropriate installer file for your operating system. 4. Open the Scan Installer package file. 5. To acknowledge the warning and introductory messages, click Continue. 6.
Installation and Setup Installing Drivers and Utilities for UNIX and Linux Xerox® Services for UNIX Systems is a two part installation process. It requires the installation of a Xerox® Services for UNIX Systems code package and a printer support package. The Xerox® Services for UNIX Systems code package must be installed before installing the printer support package. Note: To install the UNIX print drivers on your computer, you require root or superuser privileges. 1. 2.
Installation and Setup Installing the Printer as a Web Service on Devices Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use. To install a WSD printer using the Add Device Wizard: 1. At your computer, click Start, then select Devices and Printers. 2. To launch the Add Device Wizard, click Add a Device. 3.
Paper and Media 4 This chapter includes: • Supported Paper ................................................................................................................................................................... 50 • • Loading Paper........................................................................................................................................................................ 54 Printing on Special Paper ..................................................................
Paper and Media Supported Paper This section includes: • Recommended Media ........................................................................................................................................................ 50 • • Ordering Paper ...................................................................................................................................................................... 50 General Paper Loading Guidelines........................................................
Paper and Media Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Paper and Media Supported Paper Types and Weights Trays Paper Types Weights All Trays Bond Colored Hole Punched Plain Pre-Printed Recycled (60–80 g/m²) Bond Colored Hole Punched Letterhead Pre-Printed Recycled (81–105 g/m²) Lightweight Cardstock 106–163 g/m² Cardstock (164–216 g/m²) Labels Bypass Tray only Envelope Supported Standard Paper Sizes Tray European Standard Sizes North American Standard Sizes All Trays A4 (210 x 297 mm, 8.3 x 11.7 in.) B5 (176 x 250 mm, 6.9 x 9.8 in.
Paper and Media Supported Paper Types and Weights for Automatic 2-Sided Printing Paper Types Weights Bond Colored Hole Punched Plain Pre-Printed Recycled (60–80 g/m²) Bond Colored Hole Punched Letterhead Pre-Printed Recycled (81–105 g/m²) Lightweight Cardstock 106–163 g/m² Supported Standard Paper Sizes for Automatic 2-Sided Printing European Standard Sizes North American Standard Sizes A4 (210 x 297 mm, 8.3 x 11.7 in.) B5 (176 x 250 mm, 6.9 x 9.8 in.) A5 (148 x 210 mm, 5.8 x 8.3 in.
Paper and Media Loading Paper This section includes: • Loading Paper in the Bypass Tray ................................................................................................................................ 54 • • Loading Small Paper Sizes in the Bypass Tray ......................................................................................................... 56 Configuring Trays 1–4 for the Paper Length........................................................................................
Paper and Media 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. 5. 6. Load the paper in the tray. Load hole punched paper with the holes to the right. 7.
Paper and Media 8. Adjust the width guides until they touch the edges of the paper. 9. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen. Loading Small Paper Sizes in the Bypass Tray 1. Open the bypass tray. Note: To simplify loading paper in the bypass tray, remove the tray from the printer. 2. To remove the bypass tray from the printer, pull the tray straight out of the printer. 3.
Paper and Media 4. Raise the paper stop. 5. Move the width guides to the edges of the tray. 6. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. 7. Load the paper in the tray. Note: Do not load paper above the maximum fill line.
Paper and Media 8. Adjust the width guides until they touch the edges of the paper. 9. Adjust the paper stop until it touches the edges of the paper. 10. Slide the tray back into the printer. 11. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.
Paper and Media Configuring Trays 1–4 for the Paper Length You can adjust the lengths of trays 1-4 to accommodate A4/Letter and larger paper sizes. For the longer length settings, the trays protrude from the front of the printer. To change the 550-Sheet Feeders in trays 1–4 to match the paper length: 1. Remove all paper from the tray. 2. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out. 3.
Paper and Media 5. 6. To compress the tray for shorter paper, with one hand, hold the back of the tray. With the other hand, at the front of the tray, press the release latch, then push the ends inward until they latch. Load paper into the tray, then insert it back into the printer. For details, see Loading Paper in Trays 1–4. Loading Paper in Trays 1–4 1. To remove the tray from the printer, pull out the tray until it stops, lift the front of the tray slightly, then pull it out. 2. 3.
Paper and Media 4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. 5. Load paper into the tray. − Load hole punched paper with the holes to the right. − Load labels in the tray, face up. − For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down with the top edge going into the printer.
Paper and Media 8. Push in the tray all the way. Notes: • 9. If the tray does not go in all the way, ensure that the paper lift plate at the back of the tray is locked down. • If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. Do one of the following: − To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm. − To select a new paper size, touch Size. To select a new paper type, touch Type.
Paper and Media Changing Paper Size, Type, and Color You can set paper trays to Adjustable or Dedicated mode. When trays are set to Adjustable mode, you can change paper settings each time that you load the tray. When a paper tray is set to Dedicated mode, the control panel prompts you to load a specific paper size, type, and color. You can use the Tray Settings option to configure or change the paper tray settings. To configure the tray settings: 1.
Paper and Media Printing on Special Paper This section includes: • Envelopes ................................................................................................................................................................................. 64 • Labels ........................................................................................................................................................................................
Paper and Media Loading Envelopes in the Bypass Tray 1. Open the bypass tray. 2. Move the width guides to the edges of the tray. Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams.
Paper and Media 3. To load envelopes with long edge flaps, place the envelopes with the short edge going into the printer, flaps down and to the left. 4. To load envelopes with non-adhesive short edge flaps, place print side up, flaps open and down, with the bottom edge entering the printer.
Paper and Media 5. For envelopes with adhesive short edge flaps, load the envelopes with the print side up, flaps closed and down, and flaps going into the printer. Note: To have envelopes print correctly, when you load envelopes with the flaps open, in the print driver, select Portrait, Landscape, or Rotated Landscape, as needed. To flip the image, in the print driver, use Rotate Image 180 Degrees, as needed. Labels You can print labels from any tray.
Paper and Media Loading Labels in the Tray 1. 2. 3. 4. 5. 6. 7. 68 Remove all paper from the tray. Load labels face up with the top edge toward the front of the tray. Adjust the width guides until they touch the edges of the paper. On the control panel, change the type to Label. On the control panel, select the size. Touch OK. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type setting.
Printing 5 This chapter includes: • Printing Overview ................................................................................................................................................................. 70 • • Selecting Printing Options ................................................................................................................................................ 71 Managing Jobs ...............................................................................................
Printing Printing Overview Before printing, your computer and the printer must be plugged in, turned on, and connected to an active network. Make sure that you have the correct print driver software installed on your computer. For details, see Installing the Software on page 43. 1. Select the appropriate paper. 2. Load paper in the appropriate tray. On the printer control panel, specify the size, color, and type. 3. Access the print settings in your software application.
Printing Selecting Printing Options This section includes: • Print Driver Help.................................................................................................................................................................... 71 • • Windows Printing Options ................................................................................................................................................ 72 Macintosh Printing Options ..........................................................
Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application, the printer uses the print job settings specified in the Printing Preferences window. You can specify your most common printing options and save them so that you do not have to change them every time you print. For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in Printing Preferences. To select default printing options: 1.
Printing Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options, so that you can apply them to future print jobs. To save a set of printing options: 1. With the document open in your application, click File > Print. 2. Select the printer, then click Properties. Click the tabs in the Properties window, then select the desired settings. 3.
Printing Linux Printing Options Launching Xerox® Printer Manager To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press Enter or Return. Printing from a Linux Workstation The Xerox® print driver accepts a job ticket setting file that contains preset printing features. You can also submit print requests through the command line using lp/lpr. For more information about Linux printing, click the Help (?) button in the Xerox® GUI print driver.
Printing Managing Jobs This section includes: • Managing Jobs at the Control Panel ........................................................................................................................... 75 • • Managing Secure and Held Print Jobs ........................................................................................................................ 76 Managing Jobs in Xerox® CentreWare® Internet Services.................................................................................
Printing To delete a job: 1. At the control panel, press the Job Status button. 2. From any of the job type tabs, touch the job. 3. Touch Delete. Notes: • • The system administrator can restrict users from deleting jobs. If a system administrator has restricted job deletion, you can view the jobs, but not delete them. Only the user that sent the job or the system administrator can delete a secure print job.
Printing Managing Jobs in Xerox® CentreWare® Internet Services You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox® CentreWare® Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in Xerox® CentreWare® Internet Services.
Printing Printing Features This section includes: • Printing on Both Sides of the Paper ............................................................................................................................. 78 • • Selecting Paper Options for Printing ............................................................................................................................ 79 Printing Multiple Pages to a Single Sheet.................................................................................
Printing 2-Sided Page Layout Options You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page orientation settings. Portrait Portrait 2-Sided Print Landscape Portrait 2-Sided Print, Flip on Short Edge Landscape 2-Sided Print Landscape 2-Sided Print, Flip on Short Edge Selecting Paper Options for Printing There are two ways to select the paper for your print job.
Printing Printing Booklets With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any paper size that is supported for 2-sided printing. The driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet.
Printing Contrast Contrast allows you to adjust the variation between light and dark areas of the print job. 1. To adjust the contrast, move the slider to the right to reduce the contrast or to the left to increase the contrast. 2. Click OK. Using Special Pages The Special Pages options control how covers, inserts, and exception pages are added to your printed document. For details on accessing the Properties window, see Printing Overview on page 70.
Printing Printing Exception Pages Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions. For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper.
Printing Scaling You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In Windows, you can find the Scale Options in the print driver on the Printing Options tab. 50% 1. 2. 100% 200% To access Scaling Options, to the right of the Paper field, click the arrow, then select Other Size > Advanced Paper Size. Select an option. − No Scaling: You can use this option to retain the original image size.
Printing Printing Watermarks A watermark is special purpose text that can be printed across one or more pages. For example, you can add a word like Copy, Draft, or Confidential as a watermark instead of stamping it on a document before distribution. Notes: • • Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type.
Printing To print a watermark: 1. Click Document Options > Watermark. 2. From the Watermark menu, select the watermark. 3. Click Layering, then select how to print the watermark: − Print in Background: This option prints the watermark behind the text and graphics in the document. − Blend: This option combines the watermark with the text and graphics in the document. A blended watermark is translucent, so you can see both the watermark and the document content.
Printing To create and save custom sizes for Macintosh: 1. In the application, click File > Page Setup. 2. Click Paper Sizes, then select Manage Custom Sizes. 3. To add a new size, in the Manage Paper Sizes window, click the plus sign (+). 4. At the top of the window, double-click My Custom Size, then type a name for the new custom size. 5. Enter the height and width of the new custom size. 6. Click Print Margins, then select the printer from the list. Or set the top, bottom, right, and left margins. 7.
Printing Printing Special Job Types This section includes: • Secure Print ............................................................................................................................................................................. 87 • • Sample Set .............................................................................................................................................................................. 88 Delay Print.....................................................
Printing Releasing a Secure Print 1. 2. 3. 4. At the control panel, press the Job Status button. Touch Held Print Jobs or Secure Print Jobs, then select a folder. For details, see Secure Print on page 87. Use the keypad to enter the passcode that you assigned to the print job, then touch OK. Touch the corresponding print job in the list, then touch Print. Deleting a Secure Print 1. 2. 3. 4. At the control panel, press the Job Status button.
Printing Releasing the Remaining Prints After Printing a Sample Set 1. 2. 3. 4. At the control panel, touch Job Status. Touch Held Print Jobs or Active Jobs, then select a folder. Touch the corresponding print job in the list. Touch Print. The remainder of the job prints, then the printer deletes the job from the printer hard drive. Delay Print You can delay a print job for up to 24 hours from the original job submission time. Enter the time at which you would like the job to print.
Printing Saved Job Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as requested at the printer control panel. This option is useful for documents that you print frequently. You can assign a passcode to a private job to prevent unauthorized printing. To print saved jobs, see Printing from Saved Jobs. Sending a Public Saved Job 1. 2. On the Printing Options tab, from the Job Type list, select Saved Job.
Printing Sending a Private Saved Job 1. 2. On the Printing Options tab, from the Job Type list, select Saved Job. In the Saved Job window, for Job Name, do one of the following: − Type a name for the job. − Click the arrow to the right of the field and select a name from the list. − Click the arrow to the right of the field and select Use Document Name to use the name of the document. Note: The print driver retains 10 names.
Printing Held Print Jobs Jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds. If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release them. If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held until you release it. Releasing Held Print Jobs 1. 2. 3. 4. 92 At the control panel, press the Job Status button.
Printing Print From Print From allows printing of documents stored on the printer, on a computer on a network, or on a USB Flash drive. Printing from a USB Flash Drive You can print .pdf, .ps, .pcl, .prn, .tiff, and .xps files directly from a USB Flash drive. Notes: • • If USB ports are disabled, you cannot use a USB card reader for authentication, update the software, or print from a USB Flash drive. The system administrator must set up this feature before you can use it.
Printing Printing from Mailbox Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive. To print from a mailbox: 1. At the control panel, press the Services Home button, then touch Print From. 2. Select Mailbox, then touch the name of the folder containing the document. Note: If Mailbox is not displayed, use Xerox® CentreWare® Internet Services to enable the Scan to Mailbox and Print From Mailbox features. Then create a scan to mailbox folder.
Printing Printing from Xerox® CentreWare® Internet Services You can print .pdf, .ps, .pcl, .prn, and .xps files directly from Xerox® CentreWare® Internet Services without having to open another application or the print driver. You can store the files on a local computer hard drive, mass storage device, or network drive. To print from Xerox® CentreWare® Internet Services: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Copying 6 This chapter includes: • Basic Copying ........................................................................................................................................................................ 98 • Selecting Copy Settings ...................................................................................................................................................
Copying Basic Copying 1. 2. 3. 4. To clear previous settings, press the yellow Clear All button on the control panel. Load your original documents: − Use the document glass for single pages or paper that cannot be fed using the document feeder. Place the first page of the document face down, in the top left corner of the document glass. − Use the document feeder for multiple or single pages. Remove any staples and paper clips from the pages and place them face up in the document feeder.
Copying Document Glass Guidelines The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). To copy or scan the following types of originals, use the document glass rather than the duplex automatic document feeder. • Paper with paper clips or staples attached • Paper with wrinkles, curls, folds, tears, or notches • Coated or carbonless paper or items other than paper such as cloth or metal • Envelopes • Books Document Feeder • Insert originals face up, with page one on top.
Copying Selecting Copy Settings This section includes: • Basic Settings....................................................................................................................................................................... 101 • • Layout Settings ................................................................................................................................................................... 107 Output Format Settings ......................................................
Copying Basic Settings This section includes: • Selecting the Number of Copies .................................................................................................................................. 101 • • Reducing or Enlarging the Image ............................................................................................................................... 102 Selecting the Paper Tray .....................................................................................................
Copying Reducing or Enlarging the Image You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. To reduce or enlarge the image: 1. Press the Services Home button, then touch Copy. 2. Under Reduce/Enlarge, touch an option: − To use the alphanumeric keypad to reduce or enlarge the percentage, touch the current value displayed, then type a value. − To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-).
Copying Selecting the Paper Tray To make copies on Letterhead, colored paper, or different paper sizes, you load the desired paper into any tray, then select the tray as the source for your copy job. To select the tray to use for copies: 1. Press the Services Home button, then touch Copy. 2. For Paper Supply, touch the desired tray. 3. If the desired tray does not appear, touch View Details. 4. Touch the desired tray, then touch OK.
Copying Selecting Uncollated Copies Uncollated copies print in the following order: 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6 To select uncollated copies: 1. Press the Services Home button, then touch Copy. 2. For Collation, touch Uncollated.
Copying Image Quality Settings This section includes: • • Specifying the Original Type ......................................................................................................................................... 105 Adjusting Brightness and Sharpness ......................................................................................................................... 105 • Automatically Suppressing Background Variation .....................................................................
Copying Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image. To increase or reduce the contrast of the copies: 1. Press the Services Home button, then touch Copy. 2. Touch the Image Quality tab, then touch Image Enhancement. 3. On the Image Enhancement screen, adjust the contrast: − Auto Contrast allows the printer to set the contrast automatically. − Manual Contrast allows you to adjust the contrast manually.
Copying Layout Settings This section includes: • Specifying the Orientation of the Original .............................................................................................................. 107 • • Specifying the Size of the Original ............................................................................................................................. 107 Selecting Book Copying ............................................................................................................
Copying Selecting Book Copying When copying a book, magazine, or other bound document, you can copy either the left or right page onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or as a single image on one sheet of paper. Note: You must use the document glass to make copies from books, magazines, or other bound documents. Do not place bound originals in the document feeder. To set up book copying: 1. Press the Services Home button, then touch Copy. 2.
Copying Erasing the Edges of Copies You can erase content from the edges of your copies by specifying the amount to erase on the right, left, top, and bottom edges. To erase edges on copies: 1. Press the Services Home button, then touch Copy. 2. Touch the Layout Adjustment tab, then touch Edge Erase. 3. On the Edge Erase screen, select an option: − All Edges erases all four edges by the same amount. To specify the amount to erase from the edge, touch the All Edges arrows.
Copying Output Format Settings This section includes: • Creating a Booklet ............................................................................................................................................................. 110 • • Including Covers ................................................................................................................................................................. 111 Specifying Chapter Start Pagination ................................................
Copying Including Covers You can print the first and last pages of your copy job on different paper, such as colored or heavyweight paper. The printer selects the paper from a different tray. The covers can be blank or printed. To select the type of covers and the tray to use for the cover paper: 1. Press the Services Home button, then touch Copy. 2. For Paper Supply, touch the tray that contains the paper for the body pages of the job. 3. Touch the Output Format tab, then touch Special Pages. 4.
Copying Specifying Chapter Start Pagination If you select 2-sided copies, you can set each chapter to start on the front or back of the page. If necessary, the printer leaves one side of the paper blank so that the chapter starts on the specified side of the paper. To set the start side of particular pages: 1. Press the Services Home button, then touch Copy. 2. For Paper Supply, touch the tray that contains the paper for the body pages of the job. 3.
Copying Adding Inserts You can insert blank pages or pre-printed sheets in specific locations in your copy job. You must specify the tray containing the inserts. Note: Ensure that the paper used for the inserts is the same width as the paper used in the rest of the document. If you select Booklet Creation, inserts are not allowed. To add inserts: 1. Press the Services Home button, then touch Copy. 2. For Paper Supply, touch the tray that contains the paper for the body pages of the job. 3.
Copying Specifying Exception Pages You can print exception pages in a copy job that uses paper from a different tray. The paper that you use for the exception pages must be the same size as the paper that you use for the rest of the document. Notes: • • If Booklet Creation is enabled, you cannot select this feature. If Paper Supply is set to Auto Paper Select, the Paper Conflict screen appears. To specify the exception pages: 1. Press the Services Home button, then touch Copy. 2.
Copying Adding Annotations You can automatically add annotations such as page numbers and the date to your copies. Notes: • • Annotations are not added to covers, tabs, inserts, or blank chapter start pages. Annotations cannot be added if Booklet Creation is selected. To add annotations: 1. Press the Services Home button, then touch Copy. 2. Touch the Output Format tab, then touch Annotations. 3. To insert page numbers: a. On the Annotation screen, touch Page Numbers > On. b.
Copying 6. To insert a Bates Stamp: a. Touch Bates Stamp > On. b. Touch the Starting Page Number field, then use the alphanumeric keypad to enter the starting page number. Leading zeros can be included. c. Touch Apply To, then select an option. d. Under Stored Prefixes, touch an existing prefix in the list. Note: To create a prefix, touch a blank row, use the touch screen keyboard to type up to eight characters, then touch OK. e. 7.
Copying Repeating an Image You can make multiple copies of an original image on one or both sides of the paper. This is useful for duplicating a small image. Note: If Booklet Creation is enabled, you cannot select this feature. To repeat an image on a sheet of paper: 1. Press the Services Home button, then touch Copy. 2. Touch the Output Format tab, then touch Page Layout > Repeat Image. Note: If Paper Supply is set to Auto Paper Select, the Paper Conflict screen appears.
Copying ID Card Copying This section includes: • Copying an ID Card .......................................................................................................................................................... 118 • • Reducing or Enlarging the Image ............................................................................................................................... 119 Selecting the Paper Tray ........................................................................................
Copying Reducing or Enlarging the Image You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. To reduce or enlarge the image: 1. Press the Services Home button, then touch ID Card Copy. 2. For Common Features, touch Edit. 3. For Reduce/Enlarge, touch an option. − To use the alphanumeric keypad to reduce or enlarge the percentage, touch the current value displayed, then type a value. − To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-).
Copying Specifying the Original Type You can use the Original Type option to specify the type of images to scan. The device uses this information to optimize the image quality settings and produce the best quality output. To specify the original type: 1. Press the Services Home button, then touch ID Card Copy. 2. For Front Side Features or Back Side Features, touch Edit. 3. For Original Type, touch the content type for the original document. 4. Touch OK.
Copying Advanced Copying This section includes: • Building a Copy Job........................................................................................................................................................... 121 • • Printing a Sample Copy ................................................................................................................................................... 122 Saving Copy Settings ...............................................................................
Copying Printing a Sample Copy The Sample Copy features allows you to print a test copy of a complex print job to inspect before you print multiple copies of the job. Once you inspect the job, you can print the or cancel the remaining copies. Sample copies do not count as part of the quantity selected. For example, if you select three copies, one sample copy prints, and the three other copies are held until you release them to print. The result is a total of four copies.
Scanning 7 This chapter includes: • Basic Scanning .................................................................................................................................................................... 124 • • Scanning to a Folder ......................................................................................................................................................... 127 Scanning to Network File Repositories ..................................................................
Scanning Basic Scanning The Scanning feature provides several methods for scanning and storing an original document. The scanning procedure using your printer differs from that of desktop scanners. The printer is connected typically to a network rather than a single computer, so you select a destination for the scanned image at the printer. The printer supports the following scanning functions: • Scan documents and store images on the printer hard drive.
Scanning Document Glass • Lift the document feeder cover and place the first page face down in the upper left corner of the document glass. • Align the originals to the matching paper size printed on the edge of the glass. • The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.). Document Glass Guidelines The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).
Scanning Duplex Automatic Document Feeder Guidelines When loading originals into the duplex automatic document feeder, follow these guidelines: • Insert originals face up with the top of the page entering the feeder first. • Only place loose sheets of paper in the duplex automatic document feeder. • Adjust the paper guides so that they fit against the originals. • Only Insert paper in the duplex automatic document feeder when ink on the paper is dry. • Do not load originals above the MAX fill line.
Scanning Scanning to a Folder This section includes: • Scanning to the Public Folder ....................................................................................................................................... 127 • • Scanning to a Private Folder ......................................................................................................................................... 128 Creating a Private Folder ..................................................................................
Scanning Scanning to a Private Folder The system administrator creates private folders on the printer. Private folders can require a password. You can use Xerox® CentreWare® Internet Services to create your own private folders. For details, see Creating a Private Folder. To scan to a private folder: 1. Load the original on the document glass or in the document feeder. 2. Press the Services Home button, then touch Workflow Scanning. 3. Touch Change. 4.
Scanning Retrieving Scan Files To retrieve your scanned images, use Xerox® CentreWare® Internet Services to copy the scan files from the printer to your computer. To retrieve your scan files: 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 27. 2. 3. 4. Click the Scan tab. In the Display section, select Mailboxes.
Scanning Scanning to Network File Repositories This section includes: • Scanning to a Predefined Network File Repository ............................................................................................. 130 • Adding a Scan Destination ............................................................................................................................................ 131 When using this feature, the images you scan are sent to a file repository on a network server.
Scanning Adding a Scan Destination 1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. 2. Click the Scan tab. 3. In the Display area, select Templates. 4. Under Template Operations, click Create New Template. 5. In the New Distribution Template area, under Add Destination to Template, click Enter a Scan Destination. 6. Click the Friendly Name: field, then create a name for the template. 7. Under Protocol, select an option. 8.
Scanning Scanning to Your Home Directory The Scan to Home feature allows you to scan an image to your home directory. Note: To use the Scan to Home function, you must log in with a valid user name and passcode. For details, see Logging In. To scan an image to your home directory: 1. Load the original on the document glass or in the document feeder. 2. Press the Services Home button, then touch Workflow Scanning. 3. Touch Change. 4.
Scanning Setting Scan Options This section includes: • Changing the Basic Scan Settings .............................................................................................................................. 133 • • Selecting Advanced Settings......................................................................................................................................... 134 Selecting Layout Adjustments........................................................................................
Scanning 6. To customize the file format: a. On the File screen, for file format, touch the down arrow, then touch Custom. Note: You can customize options for PDF, PDF Archival, XPS, or TIFF only. b. 7. On the File Format screen, select a file format, then select an option. • Multi-page: This option creates a multi-page document from the scanned images. • 1 File Per Page: This option creates a separate file for each page scanned. c.
Scanning 6. 7. 8. 9. To adjust the contrast: a. Touch Image Enhancement. b. On the Image Enhancement screen, select an option: • Auto Contrast: Allows the printer to set the contrast automatically. • Manual Contrast: This option allows you to adjust the contrast manually. To increase or decrease the contrast, move the Manual Contrast slider up or down. The middle position on the slider does not change the contrast. c. Touch OK. To adjust brightness and sharpness: a. Touch Image Options. b.
Scanning Selecting Layout Adjustments Layout adjustments provide additional settings for the size and orientation of the original, and erasing the edges. To select layout adjustments: 1. Press the Services Home button, then touch Workflow Scanning. 2. Touch the Layout Adjustment tab. 3. To specify the amount to erase from the edges of your image: a. Touch Edge Erase. b. On the Edge Erase screen, select an option: • All Edges: Erases all four edges by the same amount.
Scanning Selecting Filing Options Filing options allow you to update templates, add file destinations, set how the printer handles a file if a file name exists, and options for the quality and size of a file. To select filing options: 1. Press the Services Home button, then touch Workflow Scanning. 2. Touch the Filing Options tab. 3. To retrieve new templates and remove outdated ones: a. Touch Update Templates > Update Now. b. To confirm the update, touch Update Now.
Scanning Building a Scan Job Use this feature to combine an assorted group of originals for assembly into a single scan job. To build a scan job: 1. Press the Services Home button, then touch Workflow Scanning. 2. Touch the Job Assembly tab, then touch Build Job > On. 3. Touch Options. a. Select or clear the Display summary window between segments check box. b. Select or clear the Turn Build Job Off after Job is Submitted check box. c. Touch OK. 4. Program and scan the first segment: a.
Scanning Scanning to a USB Flash Drive You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function produces scans in .jpg, .pdf, and .tiff file formats. To scan to a USB Flash drive: Note: Before pressing the Scan button or inserting the USB Flash drive, press the Power Saver button, then wait until the Power Saver indicator turns off. 1. Load the original on the document glass or in the document feeder. 2. Press the Services Home button, then touch Workflow Scanning.
Scanning Scanning to an Email Address This section includes: • Sending a Scanned Image to an Email Address ................................................................................................... 140 • Setting Email Options ...................................................................................................................................................... 141 When using this feature, the images you scan are sent as email attachments.
Scanning 8. To enter an email address from the Network Address Book: a. Press the Services Home button, then touch Email. b. Touch Network Address Book. c. Use the touch screen keyboard to type part of the name. d. Touch Search. e. Touch the desired names, then from the menu, select To or Cc or Bcc:. f. Touch OK. 9. To add your own email address to the list of recipients: a. Press the Services Home button, then touch Email. b. Touch Add Me. c.
Scanning Changing the Attachment Format Options To change the attachment format options: 1. Touch Attachment. 2. Touch the file format menu, select Custom. 3. On the File Format screen, under Format, select an option. 4. Under File Options, for PDF, PDF Archival, XPS, or TIFF, select an option: − Multi-page: This option creates a multi-page document from the scanned images. − 1 File Per Page: This option creates a separate file for each page scanned. 5.
Scanning Changing the Reply To Address To change the Reply To address: 1. Touch the Email Options tab. 2. Touch Reply To. 3. To change the Reply To address using the entered Email address or Favorites: − Touch Enter Reply To Address, then use the touch screen keyboard to enter an Email address. − Touch Favorites, then select the desired names from the list. 4. Touch OK. 5. Change the Reply To address using the device address book: a. Touch Device Address Book. b.
Scanning Setting Encryption Encryption helps ensure that email messages cannot be read by anyone other than the intended recipient. Note: The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To set encryption: 1. Touch the Email Options tab. 2. Touch Encryption. 3. For Encryption, touch On or Off. 4. Touch OK.
Scanning Scanning to a Destination This section includes: • Sharing a Folder on a Windows Computer ............................................................................................................. 145 • • Sharing a Folder Using Macintosh OS X Version 10.7 and Later ................................................................... 146 Adding a Folder as an Address Book Entry Using Xerox® CentreWare® Internet Services ................ 146 • Sending a Scanned Image to a Destination ........
Scanning Sharing a Folder Using Macintosh OS X Version 10.7 and Later 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. From the Apple menu, select System Preferences. From the Internet & Wireless menu, select Sharing. From the Service menu, select File Sharing. Under Shared Folders, click the plus icon (+). Browse to the folder that you want to share on the network, then click Add. To modify access rights for your folder, select it. The groups activate.
Scanning Sending a Scanned Image to a Destination Before scanning to a destination, configure the destination folders on the server or share the folder on a personal computer. In addition, you must have at least one Scan To Destination in the address book. If Scan To Destination properties are not properly configured, the Scan To icon appears grayed out on the touch screen. To scan an image and send it to a destination: 1. Load the original on the document glass or in the document feeder. 2.
Scanning Scanning Images into an Application on a USB Connected Computer This section includes: • Scanning an Image into an Application .................................................................................................................. 148 • • Scanning an Image Using Windows XP ................................................................................................................... 149 Scanning an Image Using Windows Vista or Windows 7 ...........................................
Scanning Scanning an Image Using Windows XP 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. On your computer, select Start > Control Panel. On your computer, click Start > Settings > Control Panel > Printer and Other Hardware. Double-click Scanners and Cameras. In the Scanners and Cameras window, click Next. Double-click Xerox WC3655.
Faxing 8 This chapter includes: • Configuring the Printer for Faxing .............................................................................................................................. 152 • • Basic Faxing.......................................................................................................................................................................... 153 Sending an Embedded Fax ............................................................................................
Faxing Configuring the Printer for Faxing Before you use the fax, you must configure the Fax Settings to make it compatible with your local connection and regulations. The Fax Settings include optional features you can use to configure the printer for faxing. Note: Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs.
Faxing Basic Faxing You can send a fax in one of four ways: • Fax/Embedded Fax: This option scans the document, then sends it directly to a fax machine. For details, see Sending an Embedded Fax on page 155. • Server Fax: This option scans the document, then sends it to a fax server, which transmits the document to a fax machine. For details, see Sending a Server Fax on page 168. • Internet Fax: This option scans the document, then emails it to a recipient.
Faxing Document Feeder • Insert originals face up, with page one on top. • The confirmation indicator illuminates when you load the originals correctly. • Adjust the paper guides so they fit against the originals. • The document feeder supports paper weights of 50–125 g/m² for 1-sided pages, and 60–125 g/m² for 2-sided pages. • The document feeder supports paper sizes from 139.7 x 139.7 mm (5.5 x 5.5 in.) through 215.9 x 355.6 mm (8.5 x 14 in.).
Faxing Sending an Embedded Fax When you send a fax from the printer control panel, the document is scanned and transmitted to a fax machine using a dedicated telephone line. To use the embedded fax feature, ensure that your printer has access to a functioning telephone line with a telephone number assigned to it. To send an embedded fax: 1. Load the original document in the document feeder or on the document glass. 2. Press the Services Home button, then touch Fax. 3.
Faxing Basic Fax Settings This section includes: • Selecting 2-Sided Scanning Options .......................................................................................................................... 156 • • Specifying the Original Type ......................................................................................................................................... 156 Setting the Resolution..................................................................................................
Faxing Setting the Resolution Resolution determines the quality of graphic images. Image resolution is measured in dots per inch (dpi). A 600-dpi setting renders images using 600 dots (pixels) for every inch of the image. A higher resolution produces better print quality. To adjust the resolution: 1. Press the Services Home button, then touch Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch Resolution. 4. On the Resolution screen, touch the desired resolution.
Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Press the Services Home button, then touch Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Image Quality tab, then touch Image Enhancement. 4. On the Image Enhancement screen, select an option. − Manual Contrast: This option allows you to adjust the contrast manually.
Faxing Setting Up Book Faxing You can determine the method used for scanning images in a book. To select book faxing: 1. Press the Services Home button, then touch Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Layout Adjustment tab, then touch Book Faxing. 4. Touch an option. − Off: This is the default setting. − Both Pages: Scans both pages of the book. − Left Page Only: Scans the left page of the book. − Right Page Only: Scans the right page of the book. 5.
Faxing Selecting Fax Options This section includes: • Printing a Confirmation Report.................................................................................................................................... 160 • • Selecting the Starting Rate ............................................................................................................................................ 161 Adding a Cover Sheet .........................................................................................
Faxing Selecting the Starting Rate Select the highest starting rate unless the destination for the fax you are sending has special requirements. To select the transmission speed for a fax: 1. Press the Services Home button, then touch Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Fax Options tab, then touch Starting Rate. 4. Touch an option. 5. Touch OK. Note: Some telephone networks can require you to set the fax starting rate to Forced (4800 bps).
Faxing Sending Header Text The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To include the fax header text: 1. Press the Services Home button, then touch Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Fax Options tab, then touch Send Header Text. 4. Touch an option. 5. Touch OK.
Faxing Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature. For details, see the System Administrator Guide at www.xerox.com/office/WC3655docs. To store a fax in a local mailbox: 1. Press the Services Home button, then touch Fax. 2. Touch Mailboxes. Note: If the Fax tab is selected, touch Add Recipients, then touch Mailboxes. Touch Store To Mailbox. Touch Local Mailbox. Touch a mailbox from the list.
Faxing Printing Local Mailbox Documents To use this feature, you must have documents stored in a mailbox. For details, see Storing a Fax in a Local Mailbox. To print local mailbox documents: 1. Press the Services Home button, then touch Fax. 2. Touch Mailboxes. Note: If the Fax tab is selected, touch Add Recipients, then touch Mailboxes. 3. 4. 5. 6. 7. 8. 9. Touch Print From Mailbox. Touch Local Mailbox. Touch a mailbox from the list.
Faxing Deleting Local Mailbox Documents To delete local mailbox documents: 1. Press the Services Home button, then touch Fax. 2. Touch Mailboxes. 3. If the Fax tab is selected, touch Add Recipients, then touch Mailboxes. 4. Touch Store To Mailbox. 5. Touch Local Mailbox. 6. Touch a mailbox from the list. 7. If a passcode is required, touch the Mailbox Passcode field, then to enter the four-digit mailbox passcode, use the keypad. Touch OK. 8.
Faxing Printing Faxes Stored for Polling Fax Polling allows you to store a fax document on the printer and make it available for other fax machines to poll. You can also retrieve faxes stored on other fax machines. To use this feature, both the polling printer and the remote printer must have the Fax Polling feature. If you use Remote Fax Polling to poll a remote device, you can retrieve faxes immediately. You can use the Delay Poll option to retrieve faxes later at a specified time.
Faxing Deleting Faxes Stored for Polling To delete faxes that are stored for polling: 1. Press the Services Home button, then touch Fax. 2. Touch Polling. Note: If the Fax tab is selected, touch Add Recipients, then touch Polling. 3. 4. 5. 6. Touch Store Polling Files. Touch an option. Touch Empty Fax Polling. To confirm, touch Empty Fax Polling again. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 182.
Faxing Sending a Server Fax If a fax server is connected to the network, you can send a document to a fax machine without requiring a dedicated telephone line. When using the server fax, a document is scanned and sent to a fax repository on the network. The fax server then sends the fax over a telephone line to a fax machine. The system administrator must enable the server fax service and configure a fax repository, or filing location, before you can use this feature. To send a server fax: 1.
Faxing Basic Server Fax Settings This section includes: • Selecting 2-Sided Scanning Options .......................................................................................................................... 169 • • Specifying the Orientation of the Original .............................................................................................................. 169 Setting the Resolution........................................................................................................
Faxing Setting the Resolution Resolution determines how fine or grainy graphic images appear. Image resolution is measured in dots per inch (dpi). To adjust the resolution: 1. Press the Services Home button, then touch Server Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch Resolution. 4. On the Resolution screen, touch the desired resolution. − Standard: Used for machine-generated text. − Fine: Used for line drawings, smaller text, and hand-written text. 5. Touch OK.
Faxing Selecting Server Fax Options This section includes: • Adjusting Brightness ......................................................................................................................................................... 171 • • Automatically Suppressing Background Variation .............................................................................................. 171 Adjusting the Contrast................................................................................................
Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image. To adjust the contrast: 1. Press the Services Home button, then touch Server Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Image Quality tab, then touch Image Enhancement. 4. On the Image Enhancement screen, select an option: − Manual Contrast: This option allows you to adjust the contrast manually.
Faxing Sending a Delayed Fax You can set a time in the future for the printer to send your fax job. The delay can range from 15 minutes through 24 hours. Note: Before you use this this feature, set the printer to the current time. To specify the time to send your fax: 1. Press the Services Home button, then touch Server Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Fax Options tab, then touch Delay Send. 4. Touch Delay Send.
Faxing Sending an Internet Fax If an SMTP (email) server is connected to the network, a document can be sent to an email address. This feature eliminates the need for a dedicated telephone line and the associated service costs. When sending an Internet Fax, the document is scanned and sent to an email address. To send an Internet fax: 1. Load the original on the document glass or in the document feeder. 2. Press the Services Home button, then touch Internet Fax. 3.
Faxing Basic Internet Fax Settings This section includes: • Selecting 2-Sided Scanning Options .......................................................................................................................... 175 • • Specifying the Orientation of the Original .............................................................................................................. 175 Specifying the Attachment Format ...........................................................................................
Faxing Specifying the Attachment Format You can use the Attachment option to specify the file format of the scanned images that you send as an attachment. To specify the attachment format: 1. Press the Services Home button, then touch Internet Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch Attachment. 4. On the Attachment screen, touch the desired attachment format. − PDF: This option produces a Portable Document Format (.pdf).
Faxing Selecting Internet Fax Options This section includes: • Specifying the Original Type ......................................................................................................................................... 177 • • Automatically Suppressing Background Variation .............................................................................................. 178 Adjusting the Contrast......................................................................................................
Faxing Automatically Suppressing Background Variation When scanning originals printed on thin paper, text or images printed on one side of the paper can be seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors. To select Auto Suppression: 1. Press the Services Home button, then touch Internet Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Advanced Settings tab, then touch Image Enhancement.
Faxing Setting the Resolution Resolution determines the quality of graphic images. Image resolution is measured in dots per inch (dpi). A 600-dpi setting renders images using 600 dots (pixels) for every inch of the image. A higher resolution produces better print quality. To adjust the resolution: 1. Press the Services Home button, then touch Internet Fax. 2. To enter recipient details, touch an option or touch Skip. 3. Touch the Advanced Settings tab, then touch Resolution. 4.
Faxing Setting the Quality and File Size The Quality/File Size option lets you choose from three settings that balance the quality of the image and the size of the file. Higher quality images result in larger file sizes, which are not ideal for sharing and transmitting over the network. To set the Internet fax quality and file size: 1. Press the Services Home button, then touch Internet Fax. 2. To enter recipient details, touch an option or touch Skip. 3.
Faxing Printing an Acknowledgment Report If the status of each recipient is known, you can print a delivery status report. The printer waits for a delivery receipt from each recipient, then prints the report. Note: The report could be delayed depending on the response time of the recipients. To print an acknowledgment report: 1. Press the Services Home button, then touch Internet Fax. 2. To enter recipient details, touch an option or touch Skip. 3.
Faxing Building a Fax Job Use this feature to fax an assorted group of originals, each with different settings. Each segment is programmed and scanned, and the images are stored temporarily in the printer. Once all segments have been stored, the individual segments are faxed as a single job. To build a fax job: 1. Press the Services Home button, then touch the appropriate fax. 2. Enter the details using one or more of the available options.
Faxing Sending a LAN Fax Local Area Network (LAN) Fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line. The Fax window allows you to enter recipients, create a cover page with notes, and set options. You can select confirmation sheets, send speed, fax resolution, send time, and fax dialing options. Notes: • • If you select the Fax job type, some features, such as Edge Enhancement, Thin Line Enhancement, and Black Enhancement are turned off.
Faxing 8. On the Options tab, select the options for this fax. − For Confirmation, select an option: • Disabled: No confirmation notification occurs. • Send to Printer: This option instructs the printer to print a confirmation sheet. A fax confirmation notifies you that the fax was sent successfully. The confirmation shows the names and fax numbers of the recipients. • Send to Email: Instructs the printer to send the confirmation sheet to the email address that you specify. Enter a valid email address.
Faxing Using the Address Book This section includes: • Adding an Individual Entry to the Device Address Book................................................................................... 185 • • Editing an Individual Address Book Entry ............................................................................................................... 185 Editing or Deleting Favorites in the Device Address Book ................................................................................
Faxing Editing or Deleting Favorites in the Device Address Book 1. 2. 3. 4. 5. 6. 7. 186 Press the Services Home button, then touch Email, Fax, or Internet Fax. Touch Device Address Book. Touch the desired entry, using the scroll arrows as needed. Touch Details. To mark any entered contact information as a favorite, touch the star icon. To delete a favorite, to the right of the appropriate field touch the star icon. Touch OK.
Maintenance 9 This chapter includes: • Cleaning the Printer .......................................................................................................................................................... 188 • • Ordering Supplies ............................................................................................................................................................... 192 Managing the Printer .................................................................................
Maintenance Cleaning the Printer This section includes: • General Precautions .......................................................................................................................................................... 188 • • Cleaning the Exterior ........................................................................................................................................................ 189 Cleaning the Scanner ...................................................................
Maintenance Cleaning the Exterior Clean the exterior of the printer once a month. • Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth. • After cleaning, wipe with a dry, soft cloth. • For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain off. CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a gap and cause problems.
Maintenance 4. Wipe the surfaces of the document glass and CVT glass until they are clean and dry. Note: For best results, to remove marks and streaks, use a standard glass cleaner. 5. Wipe the white underside of the document cover until it is clean and dry. 6. Close the duplex automatic document feeder.
Maintenance Cleaning the Feed Rollers on the Duplex Automatic Document Feeder 1. Open the duplex automatic document feeder top cover. 2. With a clean, lint-free cloth moistened with water, wipe the feed rollers and the separation pad until they are clean. Note: If the duplex automatic document feeder feed rollers and separation pad get stained with toner or debris, they can cause stains on the documents. To remove stains, use a soft lint-free cloth dampened with a neutral detergent or water.
Maintenance Ordering Supplies This section includes: • Consumables........................................................................................................................................................................ 192 • • Routine Maintenance Items ......................................................................................................................................... 192 When to Order Supplies...........................................................................
Maintenance When to Order Supplies A warning appears on the control panel when supplies near their replacement time. Verify that you have replacements on hand. It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/office/WC3655supplies. CAUTION: Use of non-Xerox supplies is not recommended.
Maintenance Toner Cartridges This section includes: • General Precautions .......................................................................................................................................................... 194 • Replacing a Toner Cartridge..........................................................................................................................................
Maintenance Replacing a Toner Cartridge When a toner cartridge approaches the end of its usable life span, the control panel displays a toner low message. When a toner cartridge is empty, the printer stops and displays a message on the control panel. Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner remaining amount displayed could be inaccurate. Note: Each toner cartridge includes installation instructions.
Maintenance Managing the Printer This section includes: • Adjusting the Altitude ...................................................................................................................................................... 196 • Moving the Printer .............................................................................................................................................................
Maintenance Moving the Printer WARNINGS: • • To prevent dropping or tipping the printer, hold the printer between two people, with each person using one hand underneath to hold the printer and the other hand on top to stabilize it. If the optional 550-Sheet Feeder is installed, uninstall it before you move the printer. If the optional 550-Sheet Feeder is not fixed to the printer securely, it could fall to the ground and cause injury. Follow these instructions when moving the printer: 1.
Maintenance 5. When lifting the printer, grasp the areas as shown. Notes: • • When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right. Tilting the printer more than 10 degrees can cause toner spillage. Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/WC3655support.
Troubleshooting 10 This chapter includes: • General Troubleshooting ................................................................................................................................................ 200 • • Jams ......................................................................................................................................................................................... 205 Copy and Scan Problems ....................................................................
Troubleshooting General Troubleshooting This section includes: • Printer Includes Power Switch and Power Button ................................................................................................ 200 • • Restarting the Printer ....................................................................................................................................................... 200 Printer Fails to Power On ......................................................................................
Troubleshooting Printer Fails to Power On Probable Causes Solutions One of the power switches is not turned on. Turn on both power switches. For details, see Turning the Printer On and Off on page 37. The power cord is not correctly plugged into the outlet. Turn off the printer power switch, and plug the power cord securely into the outlet. For details, see Turning the Printer On and Off on page 37. Something is wrong with the outlet connected to the printer.
Troubleshooting Automatic 2-Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper. Ensure that you are using a supported paper size and weight for 2-sided printing. Envelopes and labels cannot be used for 2-sided printing. For details, see Supported Standard Types and Weights for Automatic 2-Sided Printing and Supported Standard Paper Sizes for Automatic 2-Sided Printing. Incorrect setting. In the print driver Properties, select 2-Sided Print on the Paper/Output tab.
Troubleshooting Printer Fails to Print Probable Causes Solutions The printer has an error. • To clear the error, follow the onscreen prompts. • Turn off the printer, then turn it on again. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray. A toner cartridge is empty. Replace the empty toner cartridge. The front door is open. • Ensure that the toner cartridge and Smart Kit drum cartridge are installed and fully seated.
Troubleshooting Condensation Has Formed Inside the Printer Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated quickly. Probable Causes Solutions The printer has been sitting in a cold room. • Allow the printer to acclimate for several hours before operation. • Allow the printer to operate for several hours at room temperature.
Troubleshooting Jams This section includes: • Locating Paper Jams......................................................................................................................................................... 205 • • Clearing Paper Jams ......................................................................................................................................................... 206 Minimizing Paper Jams .................................................................................
Troubleshooting Clearing Paper Jams This section includes: • Clearing Paper Jams from the Duplex Automatic Document Feeder ......................................................... 206 • • Clearing Paper Jams from the Bypass Tray ............................................................................................................ 207 Clearing Paper Jams from the Tray 1 Area .............................................................................................................
Troubleshooting Clearing Paper Jams from the Bypass Tray To resolve the error displayed on the control panel you must clear all paper from the paper path. 1. Remove any paper from the bypass tray. 2. Grasp both sides of the bypass tray, then pull it straight out of the printer. 3. Pull out the tray until it stops.
Troubleshooting 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. Check for, and remove, torn pieces of paper in the paper path. 6. Insert tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer.
Troubleshooting 7. Insert the bypass tray back into the printer. Push the tray in all the way. 8. If the control panel prompts you, on the screen, verify the paper size and type. a. Touch Size, then, for a standard paper size, touch an option. b. Touch Type, then, for the paper type, touch an option. c. Touch Color, then select the paper color. Touch Confirm. 9. Clearing Paper Jams from the Tray 1 Area To resolve the error displayed on the control panel you must clear all paper from the paper path. 1.
Troubleshooting 3. Pull out the tray until it stops. 4. To remove the tray, lift the front of it slightly, then pull it out of the printer. 5. Remove the jammed paper. Check for, and remove, torn pieces of paper in the paper path. 6. Insert tray 1 into the printer, then push it in all the way. Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer.
Troubleshooting 7. Insert the bypass tray back into the printer. Push the tray in all the way. 8. If the control panel prompts you, on the screen, verify the paper size and type. a. Touch Size, then, for a standard paper size, touch an option. b. Touch Type, then, for the paper type, touch an option. c. Touch Color, then select the paper color. Touch Confirm. 9. Clearing Paper Jams from the Tray 2–4 Area To resolve the error displayed on the control panel you must clear all paper from the paper path.
Troubleshooting 3. Remove any paper jammed at the front of the printer. 4. At the back of the printer, open the tray 2 door, then remove any paper jammed at the back of the printer. 5. Insert tray 2 into the printer, then push it all the way in. Note: If the tray is extended for legal size paper, the tray protrudes when it is inserted into the printer. 6. 7. 212 If the control panel prompts you, on the screen, verify the paper size and type. a.
Troubleshooting Clearing Paper Jams from the Fuser Area To resolve the error displayed on the control panel you must clear all paper from the paper path. WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled.
Troubleshooting 4. Remove any jammed paper from the back of the printer. 5. Close the paper guide on the fuser. 6. Lower the levers to their original position.
Troubleshooting 7. Remove any jammed paper from the back of the printer. 8. Close the rear door. Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path. The following can cause paper jams: • Selecting the incorrect paper type in the print driver. • Using damaged paper. • Using unsupported paper. • Loading paper incorrectly.
Troubleshooting Most jams can be prevented by following a simple set of rules: • Use only supported paper. For details, see Supported Paper on page 50. • Follow proper paper handling and loading techniques. • Always use clean, undamaged paper. • Avoid paper that is curled, torn, moist, creased, or folded. • To separate the sheets before loading into the tray, fan the paper. • Observe the paper tray fill line; never overfill the tray. • Adjust the paper guides in all trays after inserting the paper.
Troubleshooting Troubleshooting Paper Jams This section includes: • Multiple Sheets Pulled Together .................................................................................................................................. 217 • • Paper Misfeeds .................................................................................................................................................................... 217 Label and Envelope Misfeeds .........................................................
Troubleshooting Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way in the • Load label sheets according to the instructions from the tray. manufacturer. • Load labels in the tray, face up. For details, see Labels on page 67. Labels are missing, curled, or pulled away from the backing sheet. Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. Envelopes are loaded incorrectly. Load envelopes in the bypass tray only.
Troubleshooting Copy and Scan Problems If the copy or scan quality is poor, refer to the following table. Symptoms Solutions Lines or streaks present in copies only made from the document feeder. There is debris on the document glass. When scanning, the paper from the document feeder passes over the debris creating lines or streaks. Clean all glass surfaces with a lint-free cloth. Spots present in copies taken from the document glass. There is debris on the document glass.
Troubleshooting Print-Quality Problems Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/WC3655support. CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media.
Troubleshooting Paper and Media Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, see Supported Paper on page 50. • Use only dry, undamaged paper. CAUTIONS: Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Troubleshooting Symptom Solutions The output is too light. • To check the toner level, check the control panel, use the print driver, or Xerox® CentreWare® Internet Services. If the toner cartridge is near empty, replace it. • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Ensure that the print quality mode is not set to Toner Saver. Toner Saver us useful for draft quality output.
Troubleshooting Symptom Solutions The output is blank. • Turn off the printer, then turn it on again. • If the error persists, contact your Xerox representative. Streaks appear in the output. • Replace the Smart Kit Drum Cartridge. • Contact your Xerox representative. The output has a mottled appearance. • Verify that the paper is the correct size, type, and weight. If not, change the paper settings. • Ensure that the humidity in the room is within specifications. For details, see Relative Humidity.
Troubleshooting Symptom Solutions Auger marks appear on the printed output. • To check the toner level, check the control panel, use the print driver, or Xerox® CentreWare® Internet Services. If the toner cartridge is near empty, replace it. • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. The output print is wrinkled or stained.
Troubleshooting Symptom Solutions The top margin is incorrect. • Ensure that the paper is loaded properly. • Ensure that the margins are set correctly in the application you are using. The printed surface of the paper is bumpy. 1. Print a solid image over the entire surface of one sheet of paper. 2. Load the printed sheet into the tray with the printed side face down. 3. Print five blank pages to remove debris from the fuser rollers.
Troubleshooting Fax Problems This section includes: • Problems Sending Faxes ................................................................................................................................................. 227 • • Problems Receiving Faxes .............................................................................................................................................. 228 Printing Fax Reports ....................................................................................
Troubleshooting Problems Sending Faxes Symptoms Causes Solutions The document is not scanned using the document feeder. The document is too thick, too thin, or too small. Use the document glass to send the fax. The document is scanned at an angle. The document feeder guides are not Adjust the document feeder guides to adjusted to the width of the document. fit the width of the document. The fax received by the recipient The document is incorrectly positioned. Position the document correctly.
Troubleshooting Problems Receiving Faxes Symptoms Causes Solutions The received fax is blank. There is a problem with the telephone connection or with the fax machine of the caller. Verify that the printer can make clean copies. If it can, have the caller send the fax again. The sender loaded the pages incorrectly. Contact the sender. The printer answers the call, but does not accept incoming data. Not enough memory. If the job contains several graphics, the printer could not have enough memory.
Troubleshooting Printing Fax Reports You can print the following fax reports from the printer control panel: • Activity Report • Protocol Report • Fax Address Book Report • Options Report • Pending Jobs Report To print a fax report: 1. At the printer control panel, press the Machine Status button, then touch the Tools tab. 2. Touch Service Settings > Fax Service. 3. Touch Print Fax Reports. 4. Touch the desired report, then touch Print. 5. Touch Close.
Troubleshooting Getting Help This section includes: • Control Panel Messages .................................................................................................................................................. 230 • • Using the Integrated Troubleshooting Tools......................................................................................................... 231 Online Support Assistant ...................................................................................................
Troubleshooting Viewing Job Status on the Control Panel To view current or saved jobs on the control panel: 1. At the control panel, press the Job Status button. 2. To view a list of active jobs, touch Active Jobs. 3. To view a list of completed jobs, touch Completed Jobs. 4. To view a list of secure prints, touch Secure Print Jobs. 5. To view a list of secure faxes received, touch Secure Fax Receive. Using the Integrated Troubleshooting Tools Your printer has a printable set of reports.
Troubleshooting Printing the Configuration Report The Configuration Report prints each time the printer is turned on. To print the configuration report: 1. At the printer control panel, press the Machine Status button. 2. On the Machine Information tab, touch Information Pages > Configuration Report > Print. 3. After the report prints, touch Close. To disable printing the configuration report at power on: 1. At the printer control panel, press the Machine Status button. 2.
Troubleshooting Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser. Xerox® CentreWare® Internet Services requires: • A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments. • TCP/IP and HTTP enabled in the printer.
Troubleshooting More Information Resource Location Installation Guide Packaged with the printer. Other documentation for your printer • www.xerox.com/office/WC3655docs • www.xerox.com/office/WC3655i_docs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer; • www.xerox.com/office/WC3655support including online technical support, Online Support • www.xerox.
Specifications A This appendix includes: • Printer Configurations and Options ........................................................................................................................... 236 • • Physical Specifications ..................................................................................................................................................... 238 Environmental Specifications ..........................................................................................
Specifications Printer Configurations and Options Available Configurations The printer is available in two configurations: • S configuration: This configuration is a network printer with copy, automatic 2-sided printing, scan functions, and USB or network connectivity. • X Configuration: This configuration is a network printer with copy, automatic 2-sided printing, scan functions, fax functions, and USB or network connectivity.
Specifications Maxiumum scan size • Document Glass: 215.9 x 355.6 mm (8.5 x 14 in.) • Duplex Automatic Document Feeder: 215.9 x 355.6 mm (8.5 x 14 in.) Supported scanning • • • • • • File formats • JPEG • TIFF • PDF Control panel • 7.
Specifications Physical Specifications Weights and Dimensions Base Configuration Base Configuration with Optional 550-Sheet Feeder Width 56.0 cm (22.0 in.) 56.0 cm (22.0 in.) Depth 54.1 cm (21.3 in.) 54.1 cm (21.3 in.) Height 57.5 cm (22.7 in.) 66.0 cm (26.0 in.) Weight S configuration 25.4 kg (56.0 lb.) 31.2 kg (68.8 lb.) Weight X configuration 26.3 kg (58.0 lb.) 32.1 kg (70.8 lb.
Specifications Physical Specifications for Standard Configuration with Optional 550-Sheet Feeder Clearance Requirements for Standard Configuration Xerox® WorkCentre® 3655/3655i Multifunction Printer User Guide 239
Specifications Clearance Requirements with Optional 550-Sheet Feeder 240 Xerox® WorkCentre® 3655/3655i Multifunction Printer User Guide
Specifications Environmental Specifications Temperature • • Operating temperature: 5–32°C (41–90°F) Optimum temperature: 15–28°C (59–82°F) Relative Humidity • • Minimum–Maximum Humidity Range: 15–85% relative humidity at 28°C (82°F) Optimal Humidity Range: 20–70% relative humidity at 28°C (82°F) Note: Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation.
Specifications Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltage Power Supply Frequency 100–127 VAC +/-10%, (90–140 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz 220–240 VAC +/-10%, (198–264 VAC) 50 Hz +/- 3 Hz 60 Hz +/- 3 Hz Power Consumption Status S Configuration X Configuration Power Saver Mode (Sleep): 1.2W 3.
Specifications Performance Specifications Printer warm up time • Power on: As fast as 2 minutes and 42 seconds. • Recovery from sleep mode: As fast as 5 seconds. Note: Warm up time assumes an ambient temperature of 20°C (68°F) at 60% relative humidity. Print Speed Maximum print speeds for 1-sided continuous printing are 47 ppm for Letter (8.5 x 11") and 45 ppm for A4 (210 x 297 mm). The slowest print speed is 7 ppm for enhanced 2-sided printing.
Regulatory Information B This appendix includes: • Basic Regulations ............................................................................................................................................................... 246 • • Copy Regulations ............................................................................................................................................................... 251 Fax Regulations .........................................................................
Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this printer in a typical office environment. United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Regulatory Information European Union The CE mark applied to this product symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of the dates indicated: • December 12, 2006: Low Voltage Directive 2006/95/EC • December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC • March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for
Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Regulatory Information Environmental Choice Certified to Office Machines CCD-035 This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency.
Regulatory Information Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.” “EEE yönetmeliğine uygundur.” Regulatory Information for 2.4 GHz Wireless Network Adapter This product contains a 2.4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive 99/5/EC.
Regulatory Information Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: − Certificates of Indebtedness. − National Bank Currency. − Coupons from Bonds. − Federal Reserve Bank Notes. − Silver Certificates. − Gold Certificates. − United States Bonds.
Regulatory Information 4. 5. 6. 7. 8. 9. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. Passports. Foreign Passports may be photographed. Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: − Earnings or Income. − Court Record. − Physical or mental condition. − Dependency Status. − Previous military service.
Regulatory Information • • • Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents, registers, or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided
Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the messag
Regulatory Information To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y CAUTION: Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment.
Regulatory Information Canada This product meets the applicable Industry Canada technical specifications. A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or alterations made by the user to this device, or device malfunctions, could cause the telecommunications company to request you to disconnect the equipment. For user protection, make sure that the printer is properly grounded.
Regulatory Information New Zealand 1. 2. 3. 4. 5. 6. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not imply that any Telepermitted product is compatible with all Telecom network services.
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This appendix includes: • All Countries ......................................................................................................................................................................... 260 • • North America ..................................................................................................................................................................... 261 European Union .................................................................
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Recycling and Disposal European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directive 2002/96/EC and 2006/66/EC.
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance.
