Copier User Guide

Xerox Document Centre 440/432/430/426/425/420 User Guide Page 13-3

Problem Solving

Clearing Jams

Media jams happen for a variety of reasons. Check the

guidelines below to reduce the potential for jams in the DC440/

432/430/426/425/420:

- Use only recommended media. Refer to “Paper and other

media” on page 10-1 and “Specifications” on page 14-1

for a list of recommended media types.

- Store media at a temperature between 50° and 90°

Fahrenheit (10° and 32° Celsius). Protect unused media

by storing it in its wrapper, on a flat surface.

- The orientation of the media in the paper tray must match

the orientation of the documents. Check the fill line in the

tray to ensure the paper tray is not overloaded.

- Do not use media that is torn, wrinkled, or folded.

To clear paper in any area of the machine, locate the green dial

or lever. Turn the dial or lift the lever in the direction shown to

remove paper.

When clearing Document Feeder jams always remove

documents in the direction they are travelling, for example,

away from the guides underneath the feeder.

NOTE: If the fault messages do not clear after having

removed paper jammed in the machine, switch the machine

off and then on again. Ensure that the relevant power On/Off

instructions as described in Chapter 2 of this User Guide are

followed.

CAUTION:Failure to leave at least 20 seconds between

repeated power OFF / ON can result in damage to the

DC440/432/430/426/425/420 hard drive.