XEROX Xerox MRP Family 4215/MRP, 4219/MRP, 4220/MRP, 4230/MRP Fax Modem for MS-DOS Operator Guide May 1995 720P12332
Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245 © 1994 and 1995 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.
Notices Your optional fax board must be installed by a qualified service representative. Safety CAUTION: This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the installation requirements, may cause radio interference to radio communications. U.S.A.
NOTICES Laser safety Your printer complies with appropriate safety standards. Specifically regarding lasers, the equipment complies with laser product performance standards set by governmental, international and national agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all phases of customer operation and maintenance.
NOTICES Always use materials and supplies specifically designed for your Xerox equipment. WARNING: Use of unsuitable materials may result in poor performance and can possibly create a hazardous condition. Always use a Xerox specified cordset with the Equipment Leakage Circuit Interrupter/Residual Current Device (ELCI/RCD). Use caution when installing or modifying telephone lines. Do not do this Never use an extension cord with the ELCI/RCD. Never use the ELCI/RCD where water may enter the casing.
NOTICES U.S. configuration of ELCI/RCD 1 2 Window Reset button International configuration of ELCI/RCD 1 2 Window Reset button If power is interrupted to the printer, follow these steps: 1. Locate the safety device, using the U.S. or International Configuration (above). 2. Check to see if a red flag displays in the window of the safety device. 3. If the red flag does not display, press and release the black Reset button. The red flag displays and power is restored to the system.
Table of contents Notices iii Safety iii Laser safety iv Operational safety iv Introduction xi About this guide xi Conventions 1.
TABLE OF CONTENTS 2.
TABLE OF CONTENTS Specifying the fax job end timeout 3-7 Editing printer port redirection 3-8 Editing the fax printer password 3-8 Changing automatic loading and Windows installation with INSTALL/U 3-9 Using the Fax Manager utility 3-10 Displaying and editing the fax queue 3-10 Printing an activity log 3-12 Importing/Exporting Phonebook files 3-13 4.
Introduction This guide describes the optional fax software for Your Xerox laser printer, how to install it on your IBM-compatible personal computer (PC) to run under MS-DOS or Microsoft Windows, and how to use it on your printer. About this guide The procedures presented in this guide were written with the assumption that the reader is familiar with basic MS-DOS and PC operations and terminology. This guide assumes you are familiar with basic MS-DOS operations and terminology.
INTRODUCTION Procedure conventions—printer Printer control panel procedures and conventions A function key, when referred to in the main text of this guide, is identified by the function key name, a slash (/), and then the function key icon: • Off-Line/O • Clear/C • Main Menu/M • Pause/P • Last Page/L • Reset/R • Enter/L • Test Mode/T A function key, specified in a numbered step-by-step example of control panel procedures, is identified by the icon in the left margin and the associated key
1. Installation Each time you print within your MS-DOS or Windows applications that support PostScript, the laser printer fax utility gives you the capability to send your document as a high-quality fax directly from MS-DOS or Windows applications to compatible fax machines or fax printers anywhere in the world. Fax printer utility The fax printer utility (supplied on a floppy disk) provides configuration support for the fax modem option and must be installed on your computer hard disk.
INSTALLATION Hardware and software requirements In addition to the laser printer with a fax modem installed, you need the following hardware and software: • An IBM Personal Computer (PC, AT) , Personal System/2, or 100-percent compatible computer with a hard disk. • One high-density, 5.25-inch, 1.2 MB disk drive, or one 3.5inch, 720 KB disk drive. • MS-DOS 3.1 or higher operating system, or a compatible operating system, and at least 640 KB of computer memory. • Optional Microsoft Windows 3.0 or 3.
INSTALLATION 9. If you are using a fax printer connected to a network, read “Installing fax software on a network” at the end of this chapter before proceeding with the installation procedure. Installation procedure Fax software runs under MS-DOS or Microsoft Windows environment. Note: In either case, run the installation program from the MS-DOS prompt, not from the MS-DOS prompt within Windows.
INSTALLATION 6. Press Enter to continue. The install program begins copying the fax software files to the hard disk and displays a message when the copy process is complete. 7. Press Enter to continue. Printer port selection After you have established the hard disk and directory path for installation, the Printer Port Selection screen displays: Follow these steps to select a printer port: 1. Use the arrow keys to choose the port to which your printer is attached.
INSTALLATION The information you provide in this screen appears on the cover page of each fax you send, if you use a cover page. Fields may be left blank. The fax telephone number you specify does not have to be the same as the number you use to send faxes. Follow these steps to create a fax cover page: 1. Type your name and press Enter. 2. Type your company name, and press Enter. 3. Type the fax telephone number for any responses you may receive, and press Enter to continue.
INSTALLATION Complete these steps to supply access codes for outside calls: 1. Do one of the following: • Enter the access code, and press Enter to move to the next field. or • Press Enter from the blank field if you do not need any outside access codes. (If you only need to use variable outside access codes for certain calls, you may leave this field blank and specify the code number when you send the fax. At that time you can also override any default access code.
INSTALLATION 2. Contact the recipient to verify if the fax was received. If the test fax was not received, check the following items: • The receiving fax machine is working and not busy. • The fax printer is properly installed, on-line, and connected to an outside line. • You have supplied the required outside access codes on the Telephone Settings screen. • You specified the correct printer port.
INSTALLATION A confirmation messages displays, asking you to accept or change the Windows directory location. 2. Do one of the following: • Press Enter to accept the displayed directory. or • Type in an alternate directory name, and press Enter. The install program copies the necessary program files and edits your Windows system files. Confirmation of Windows Directory screen appears. The install program tells you when it has completed installing Windows. 3. Press Enter to continue.
INSTALLATION Follow this procedure to install the Fax Pop-up menu: 1. Do one of the following: • Do not enable the Fax Pop-up menu if you are only going to send faxes from Windows applications. Skip to the “Automatic Loading Option screen” section. • Enable the Fax Pop-up menu, press Enter. The Pop-Up Menu Hot Key Selection screen appears. 2. Do one of the following: • Press Enter to accept Alt+F1 as the default hot-key combination to display the Fax Pop-up menu.
INSTALLATION Use this screen to specify whether you want to modify your AUTOEXEC.BAT file to load the fax software automatically when you start your computer. If you did not accept the default path name C:\PSFAX, skip this step. You may edit the AUTOEXEC.BAT file later to add the fax software load commands. Do one of the following: • Select “Update the AUTOEXEC.BAT File” to load PSFAX automatically. Do not select Automatic Loading if you are installing the software for a network connected printer.
INSTALLATION Initial settings Certain steps (dependent upon the hardware configurations of your system and the type of software you are using) need to be taken to enable the operation of your software. Serial port printer connections Some programs send data directly to the serial port when the software is set to print to a serial (COM) port. Your fax cannot be sent from this type of program. You must first set the program to print to a file and use the filename COM1.PRN.
INSTALLATION dialog box from appearing when you print if you install the optional Fax Control Panel icon in one of the Windows program groups. You can then click on the icon to access the Fax Control Panel and turn the fax software on or off in Windows. To install the Fax Control Panel in Windows, follow this procedure: 1. Run Windows and open the Windows Applications group (or other program group in which you want the Fax Control Panel icon to appear). 2. Select NEW from the File menu. 3.
INSTALLATION The PSFAXQ program uses approximately 10 KB of MS-DOS memory and must be loaded prior to PSFAX in order to use the fax software delayed or broadcast features. If you do not need these features, omit step 1. 2. Type: C:\PSFAX\PSFAX and press Enter. Unloading fax software from system memory There are two ways to unload the fax software. Each depends on the way the software was initially loaded. If PSFAXQ.COM and PSFAX.
INSTALLATION Timeout settings The job end timeout setting determines how long the fax software waits without receiving data from your applications before it terminates the fax job. The fax software job end timeout setting must be less than the network timeout. The default job end timeout is 20 seconds, which is less than most network timeout settings. Refer to the section, “Setting advanced options with INSTALL/A,” in the “Administering the fax software” chapter.
2. Operation This chapter explains how to use the fax utility to send faxes from an MS-DOS based personal computer (PC) or Microsoft Windows environment.
OPERATION Table 2-1 describes the special use of keys within the Fax Pop-up menu. Table 2-1. Pop-up Menu keys Key Purpose Arrow keys Move between fields, or choose within a field. Enter Click on highlighted option, and move to the next field or screen. Spacebar and Ctrl+Enter Click on multiple items from a list. F10 Indicate completion of current screen and request next screen. Esc Move back to previous screen. Continual pressing exits from the Fax Pop-up Menu.
OPERATION 4. Enter the fax destination telephone number in the Fax Number field and press Enter. The number you enter is dialed after the outside line prefix you optionally specified during fax utility software installation. You may add outside access codes before the phone number if you want to use them for this fax only, or if they were not specified at installation.
OPERATION 6. If you entered the recipient name of the in step 3, the name appears in the To Name field on the cover page. You may enter a name now, or change a name. To edit the name, press the arrow keys and type over the characters. Press Backspace or Delete to delete the text. 7. The From Name and Company Name fields are inserted on the cover page automatically, based on the information input during installation. You may change that information by entering it again.
OPERATION Using the Phonebook in MS-DOS You may use the Phonebook to store up to 1,000 names, company names, and fax numbers to which you frequently send faxes. The Phonebook fills in several of the fields within the Fax Pop-up menu and cover page, and saves you time when transmitting a fax. The Phonebook is used also to send a fax to multiple recipients at the same time. This is called a Broadcast fax. Access the Phonebook from the Pop-up menu.
OPERATION the PostScript resolution, enter a new password (limited to 30 characters or less) for the receiving fax printer. 4. Press F10 for the Phonebook to activate your changes. Deleting a Phonebook entry Follow this procedure to delete an entry: 1. Use the arrow keys to highlight the entry to delete. 2. Press Delete. A confirmation screen appears. 3. Do one of the following: • Press Enter to verify deletion of this entry. • Press Esc to cancel the deletion and return to the Fax Phonebook screen.
OPERATION Using the Group Phonebook to broadcast a fax Use the Group Phonebook to specify recipient groups frequently sent a broadcast fax. Create a Group Phonebook by selecting a number of recipients from the Phonebook and assigning a group name. To send a group broadcast, select the group name from the Group Phonebook. Creating a Group Phonebook entry 1. Press F2 from the Fax Pop-up menu to access the Fax Phonebook screen. 2. Press F3 to display the Group Phonebook screen. 3.
OPERATION 5. When all changes are made, press F10. Using advanced fax options in MS-DOS Several features in the fax software are accessed through the Advanced Fax Options screen. These features include: • Delaying fax transmission until a specified time within the next 24 hours • Choosing the fax job resolution. • Overriding the outside access codes specified during the software install Accessing the Advanced Fax Options screen 1.
OPERATION before loading PSFAX.COM. If you chose automatic loading during installation, PSFAXQ.COM is loaded correctly. If you did not use automatic loading, you must be sure to run PSFAXQ.COM before PSFAX.COM in order to use the delayed transmission feature of the fax software. Follow this procedure to send a delayed fax: 1. Press the hot-key combination to display the Fax Pop-up menu. 2. Press F3 to display the Advanced Fax Options screen. 3.
OPERATION Fax job resolution The fax printer is capable of sending faxes at the following three different resolutions: • Standard (203 horizontal by 98 vertical dots per inch, or dpi) • Fine (203 horizontal by 196 vertical dpi) • PostScript (at least 300 dpi, depending on the resolution of the receiving fax printer). The resolution normally used for fax transmissions is set to Fine by default.
OPERATION 3. Edit the Access Code field as needed for the next fax transmission. The fax software recognizes the following characters: Code 0 through 9 * and # W , (comma) [ ] Function Dialing numbers Sound the tones corresponding to these keys on tone telephones Wait for dial tone 2 second pause Square brackets protect internal accounting codes, credit card numbers, and so forth. Any number placed within the square brackets gets dialed, but does not appear on the fax cover sheet or header. 4.
OPERATION Sending a fax from a Windows application Follow these steps to send a fax from a Windows application: 1. Within your Windows application, open the file to fax and select the PRINT command. If you are faxing in PostScript resolution to another fax printer, it is important that your documents use only those fonts. N Note: To avoid font substitution and undesired document reformatting, documents faxed to other fax printers should use only the 35 base fonts available to all PostScript fax printers.
OPERATION 7. Click on Send Fax. If you are not using a cover page, skip to step 11. If using a cover page, the Cover Page Settings dialog box appears. 8. If desired, type the name and company name of the recipient in the To Name and To Company fields. If these fields are blank or do not contain the desired information, type your name and company name in these fields. 9. Do one of the following: • • Type the subject of your fax in the Regarding: field. Leave the Regarding: field blank. 10.
OPERATION Using the Phonebook in Windows The Phonebook feature is available in both the MS-DOS and Windows environments to simplify faxing. The Phonebook database includes the same data whether you are in MS-DOS or Windows. The Phonebook is available to you from both the Fax or Print dialog box and the Cover Page Settings dialog box. Adding a Phonebook entry 1. Click on Phonebook to display the Fax Phonebook dialog box from either the Fax, Print or Cover Page Settings dialog box.
OPERATION 2. Click on New to display the Add a New Phonebook Entry dialog box. 3. Enter the name, company name, and the fax number of the recipient being added to the Phonebook. To move between fields, press the Tab key or use the mouse. Using the Phonebook for broadcast fax PSFAXQ.COM must be loaded before starting Windows to send a broadcast fax. 1. Prepare the document to be faxed from your Windows application. When the document is ready to be faxed, issue the PRINT command in the Windows application.
OPERATION Creating a Group Phonebook Use the Group Phonebook feature in Windows to specify groups of people frequently included in broadcast fax transmissions. Create Group Phonebook entries by selecting entries from your Phonebook and entering a group name. Then, you can send a broadcast fax by simply selecting the group name from the Group Phonebook. There are two methods of adding groups to the Group Phonebook. Method 1 1. Click on Phonebook in the Fax or Print dialog box. 2.
OPERATION Fax options in the Windows environment The following features are available from the Options dialog box: • Changing outside access codes for one time only for the next fax. • Delaying fax transmission until a specified time. (within 24 hours) • Choosing the resolution for a fax job. Each option is described below. Delaying fax transmissions This feature gives you the option to delay transmission of a fax to selected individuals or groups.
OPERATION Follow these steps to send a delayed fax: 1. Click Options from the Fax or Print dialog box. The Fax Options dialog box appears. 2. Click Delay Until. The current system time is entered in the time field. 3. Do one of the following: • Click on the hour, minute, or second field. Click on the up or down arrow to change the settings for the field. Click on AM or PM.
OPERATION Follow these steps to change the resolution for the next fax transmission: 1. Click on Options in the Fax or Print dialog box. 2. Select the desired resolution. 3. If PostScript is selected, click on the Recipient’s Fax Password box, then type the password (30 characters or less). 4. Click OK. Changing the outside access code During the install program, you were asked to specify any outside access codes required by your telephone system.
3. Administering the fax software You can change the fax software settings to suit your working environment and needs. This chapter explains the following: • Run the install program from your hard disk to change your fax software basic settings • Use INSTALL/A to change fax printer settings and advanced fax software settings • Use INSTALL/U to: — Install the fax software in AUTOEXEC.
ADMINISTERING THE FAX SOFTWARE Changing the basic settings with the install program 1. Type C:\PSFAX\INSTALL at the MS-DOS prompt. (This assumes that you accepted the default directory during the original installation; otherwise, use the appropriate path name.) 2. Press Enter. 3. Continue pressing Enter to accept the current values and until you reach a screen you want to change. 4. Make the changes you want. 5. Press Enter until you return to the MS-DOS prompt.
ADMINISTERING THE FAX SOFTWARE 4. Do one of the following: • If you use automatic loading, reboot the computer to load the fax software with the new settings. or • If you do not use automatic loading, reboot to unload the software and type \PSFAX\PSFAX from the MS-DOS prompt to load your new settings.
ADMINISTERING THE FAX SOFTWARE 2. Select the Print Fax Printer Settings Page on the Advanced Installation Options screen. 3. Press Enter. The Fax Printer Settings Page (showing your current settings) prints from the default input tray and paper size. Follow these steps to change the internal fax printer settings: 1. Select Edit Fax Printer Settings on the Advanced Installation Options screen and press Enter. The Edit Fax Printer Settings screen appears. 2. Select the fax printer settings to change.
ADMINISTERING THE FAX SOFTWARE Fax machine identification Across the top edge of each page of every fax is a line of small print that includes a time stamp and the identification of the sending machine. Although it is not required to use a fax machine identification, it is a good idea to do so in case the recipient needs to identify the the fax origin. You can type a name and telephone number in the machine identification field, up to 20 characters.
ADMINISTERING THE FAX SOFTWARE Automatic Activity Report (Y/N) The printer generates a log of recent fax activity every time the buffer to hold activity information gets full. This log is useful for confirming that broadcast fax and delayed fax transmissions have been completed. Use this setting to turn the Activity Report feature on or off. Timestamp each fax (Y/N) By default, the printer includes a timestamp at the top of each fax page.
ADMINISTERING THE FAX SOFTWARE 2. Press Enter. The Edit Timeout Settings screen appears. Specifying the fax job start timeout If you set the Fax Pop-up menu for a fax and then do not send the fax within 120 seconds, the fax software reverts to “off” (that is, it lets the next print job print instead of delaying for the fax). This acts as a precaution against accidentally sending a fax. The following procedure changes the length of this timeout. Follow these steps to change the fax start timeout: 1.
ADMINISTERING THE FAX SOFTWARE 4. Select Exit and press Enter. Editing printer port redirection Usually fax software captures data from, and sends data to, the same port. This is the port you specified as the printer port when you ran the install program. If needed, you can change this setting, so that the fax software captures data from a different port than the printer port. Follow these steps to edit printer port redirection: 1.
ADMINISTERING THE FAX SOFTWARE The Edit Fax Printer Password screen appears. 2. Select Enter a New Fax Password, and press Enter. 3. Type in the new password (30 characters or less), or edit your old password by overtyping, and press Enter. A confirmation message appears. 4. Click on Y to confirm that you want to change the password.
ADMINISTERING THE FAX SOFTWARE A confirmation message displays. 5. Press Enter. The Windows Installation menu displays confirming the removal of fax software. 6. Press Enter. Using the Fax Manager utility The Fax Manager utility program allows you to perform the following: • • • Display and edit your fax queue Print a Fax Activity Log Import and export data from your Phonebook. Follow these steps to use the Fax Manager: 1. Type C:\PSFAX\FAXMGR at the MS-DOS prompt.
ADMINISTERING THE FAX SOFTWARE • Job Status (Sent, Delay, or Failed, and the data and time for transmission). Canceling or rescheduling a delayed fax transmission To cancel or reschedule a delayed fax transmission, complete the following: 1. Select Display Fax Queue and press Enter. The Fax Queue screen appears. Jobs in the fax queue include jobs waiting to be sent and jobs that failed to be sent for any reason. “Failed” jobs can be rescheduled as described in step 2.
ADMINISTERING THE FAX SOFTWARE A menu appears as follows: 4. Specify the time to send the fax job (during the next 24 hours) by selecting Hour and typing the desired value. 5. Repeat step 4 for the Minute value. 6. Press the down arrow key to highlight Time of Day (A/P) and press A for AM or P for PM. 7. When the correct time is set, press Enter to return to the Fax Queue screen. 8. Pres Esc to return to the Fax Manager opening menu.
ADMINISTERING THE FAX SOFTWARE Importing/Exporting Phonebook files This option lets you import or export Phonebook data in ASCII comma delimited file format. You may also import data in the Intel CAS file format used by certain fax software. The information in your Phonebook is stored in a file in your fax software directory called PSFAX.DIR. PSFAX.
ADMINISTERING THE FAX SOFTWARE Follow these steps to import data into the Phonebook in ASCII comma delimited or Intel CAS format. The Fax Manager automatically detects whether the imported file is in ASCII comma delimited or Intel CAS format. 1. Select Import/Export Phonebook on the Fax Manager menu. 2. Press Enter. 3. Select Import. 4. Press Enter. 5. Specify a filename for the file to be imported. 6. Press Enter. N Note: If the file is not in the fax software directory, specify the path to the file.
4. Fax Setup menu This chapter includes the following: • Fax Setup menu maps and item descriptions for your printer • Examples of how to use the printer control panel to change fax settings. Fax Setup menu The Fax Setup menu on the printer control panel offers four separate headings with options that allow you to configure the settings of the fax modem. This chapter explains the parameters that can be set within the Fax Setup menu.
FAX SETUP MENU Figure 4-1. Fax Setup menu 5. FAX SETUP CLOCK SETUP SEND SETUP RECEIVE SETUP See figure 4-2 for Send Setup submenu.
FAX SETUP MENU Figure 4-2. Send/Receive Setup submenus FAX MODE CLOCK SETUP SEND SETUP REDIAL COUNT Enter number of redials. 0 is the default. REDIAL INTERVAL Enter time between redials. 5 minutes is the default. TRANSMISSION STANDARD* RESOLUTION FINE SPEAKER ENABLE* DISABLE HEADER ENABLE* DISABLE RECEIVE SETUP RING COUNT Enter number of rings. 2 is the default.
FAX SETUP MENU Fax setup item descriptions The following items and options are available through the Fax Setup menu: • • • • Fax Mode Clock Setup Send Setup Receive Setup. The default settings for these items can be changed through the control panel. The changes you make to these menu items become the default settings, in place each time the printer is powered up. Fax Mode The Fax Mode can be set to send and receive, to send only, to receive only, or to be completely disabled through this menu item.
FAX SETUP MENU Time The time is entered in the following format: Time HR:MIN Where: HR is a one or two-digit number (01 through 24) representing the current hour of the day, based on a 24 hour clock. For example, 01 = 1:00 a.m., 12 = 12:00 noon, 15 = 3:00 p.m., and 24 = 12:00 midnight. MIN is a two-digit number (00 through 60) representing the number of minutes past the current hour. The factory default is set to 00:00.
FAX SETUP MENU Header The Header option enables or disables the printing of a header on the sent fax document. The factory default is on, Enable*. Receive Setup The Receive Setup options allow you to make changes to the settings which affect the incoming fax documents received at your printer. The Receive Setup options include: • • • • Ring Count Input Tray Automatic Tray Switching Output Destination.
FAX SETUP MENU Output Destination The Output Destination option for fax received jobs determines to which output tray pages are sent. Settings include: • • • Top Tray* Face-Up Tray High-Capacity Stacker (if installed). Fax setup configuration examples The examples provided in this section illustrate the step-by-step procedures for changing the fax configuration through the control panel.
FAX SETUP MENU L 7. Press the Enter key. 4. 1 * 8. Press the one key at the numeric keypad to direct scroll. 1. L RECEIVE SETUP / INPUT TRAY: TRAY 4 RECEIVE SETUP / INPUT TRAY: TRAY 1 9. Press the Enter key. 1. RECEIVE SETUP / INPUT TRAY: TRAY 1 * Followed by: 2. FAX SETUP / RECEIVE SETUP INPUT TRAY Disabling automatic tray switching for fax received This example shows how to disable automatic tray switching for fax received, immediately after setting the input tray. 2 1.
FAX SETUP MENU Setting the date In this example, the date is set to October 3, 1995 (10/03/95): M 1. Press the Main Menu key to enter the Main Menu. 1. 5 2. Press the five key at the numeric keypad to direct scroll. 5. L FAX SETUP CLOCK SETUP 5. Press the Enter key. 1. L FAX SETUP FAX MODE 4. Press the Scroll Next key. 2. L MAIN MENU FAX SETUP 3. Press the Enter key to enter the Fax Setup Menu. 1. 2 MAIN MENU PRINT MODE FAX SETUP / CLOCK SETUP DATE 6. Press the Enter key.
FAX SETUP MENU Setting the time This example would be done immediately after setting the date, and sets the time to 1:10 p.m: 2 1. Press the Scroll Next key. 2. L FAX SETUP / CLOCK SETUP: TIME 2. Press the Enter key. FAX SETUP / CLOCK SETUP: >> ENTER TIME (HR:MIN): 00:00 0 through 9 3. Use the numeric keypad to enter the time.
FAX SETUP MENU L 3. Press the Enter key to enter the Fax Setup Menu. 1. FAX SETUP FAX MODE 4. Press the Scroll Next key two times. 22 3. L 5. Press the Enter key. 1. L FAX SETUP SEND SETUP FAX SETUP / SEND SETUP REDIAL COUNT 6. Press the Enter key. SEND SETUP / REDIAL COUNT: >> ENTER NUMBER OF REDIALS: 000 5 7. Press the 5 key at the numeric keypad to enter the new redial count. SEND SETUP / REDIAL COUNT: >> ENTER NUMBER OF REDIALS: 005 L 8. Press the Enter key. 1.
FAX SETUP MENU MM 5. Press the Main Menu key two times to return to the top of the Main Menu. 1. L 4-12 MAIN MENU PRINT MODE 6. Press the Enter key to reenter print mode to begin printing.
5. Troubleshooting This chapter provides the following information: • Error messages that may appear on your screen when you are loading or unloading the fax software • Solutions to some problems you may encounter when you install and use the fax software • Printer control panel error messages • Procedures for printing a Fax Setup Report.
TROUBLESHOOTING programs, you must reboot without the PSFAX command in your AUTOEXEC.BAT file to remove PSFAX.COM from memory. PSFAX encountered an error releasing its memory segment while unloading. The fax software was unable to unload. To unload, you will have to reboot. PSFAX is unloaded.
TROUBLESHOOTING Fax Queue is not the most recently installed memory resident program. Unload the most recently installed utility first. PSFAXQ.COM must be the last memory resident program loaded in order to be unloaded using the PSFAXQ/U command. If not, try unloading more recently loaded programs and then try issuing the PSFAXQ/U command again. If you cannot unload more recently loaded programs, you must reboot without the PSFAXQ command in your AUTOEXEC.BAT file to remove PSFAXQ.COM from memory.
TROUBLESHOOTING Fax Setup menu error messages The following messages are associated with the Fax Setup menu. These messages appear on the control panel display of your printer when entering numbers. Table 6-1. Fax Setup menu error messages Fax Setup menu error messages Result/Reason Action ILLEGAL NUMERIC INPUT--EXCEEDS 23 HOURS. TO RETURN PRESS . Time / hour entry exceeds 23:59 hours. Press the Clear/C key at the control panel. Reenter the time; hour entry must be a number between 1 and 23.
TROUBLESHOOTING Table 6-1. Fax Setup menu error messages (continued) Fax Setup menu error messages Result/Reason Action ILLEGAL NUMERIC INPUT--LESS THAN 1 DAY. TO RETURN PRESS . Date / Day entry is less than 1/01/00. Press the Clear/C key at the control panel. Enter a number between 1 and 31. Note: Maximum Date / Day entry for April, June, September, and November is 30, and for February, 28 for a regular year or 29 for a leap year. ILLEGAL NUMERIC INPUT--LESS THAN 1 MINUTE.
TROUBLESHOOTING Table 6-1. Fax Setup menu error messages (continued) Fax Setup Menu error messages Result/Reason Action INVALID WITH PAPER SIZE IN TRAY n 1. CONTINUE 0. EXIT TO PREVIOUS STEP An output destination is selected (high-capacity stacker) that cannot accept output from the input tray already selected. Use Scroll keys or direct scrolling to: [1] continue-- invalid entry is not changed.
TROUBLESHOOTING The Fax Setup section of the Printer Configuration Report reports the following default fax settings: Fax mode Clock setup Send setup Reports which mode is currently in place with the fax modem: send and receive, send only, receive only, disabled. Reports the date and time currently set for fax reporting. Reports how a fax is to be sent. Redial count—Reports the number of redial attempts currently in place.
A. Performance enhancement Adding memory For the fax modem option to take advantage of RAM added to your printer beyond the standard eight megabytes, a “Restore to factory defaults” should be preformed at the printer after additional RAM is installed. This is done by pressing the Reset/R and Pause/P keys simultaneously at the printer control panel. A maximum of 20 MB of memory may be installed in the printer.
B. Related publications Related publications The following publications, as well as this manual, are available through the Xerox Documentation and Software Services (XDSS) (U.S. only). For additional details, see “XDSS ordering information” at the back of this manual. N Note: Xerox Canada, Ltd. and Rank Xerox Ltd. publications are available through your local sales representative or analyst. Xerox MRP Family publications The Xerox 4220/MRP and 4230/MRP library sets includes the following manuals.
RELATED PUBLICATIONS Publication U.S.
Index A access codes, 1-5 activity log, 3-12 Add a New Phonebook Entry dialog box, 2-15 adding memory, A-1 Advanced Fax Options screen, 2-8 Advanced Installation Options screen, 3-3 ASCII comma delimited file format, 3-13 AUTOEXEC.
INDEX editing Group Phonebooks, 2-7 Phonebook entries, 2-5 enabling Fax Pop-Up Menu, 1-9, 3-2 Enter a New Fax Password option, 3-8 Enter Group Name dialog box, 2-16 entering telephone numbers, 2-3 Equipment Leakage Circuit Interrupter/Residual Current Device, v error messages Fax Setup menu, 5-4 to 5-6 fax software components, 5-1 to 5-2 Printer Configuration Report, 5-6 to 5-7 PSFAXQ.
INDEX delaying, 2-8 to 2-10 resolution, setting, 2-10 sending, 2-2 to 2-4 Phonebook transmissions, 2-5 print job conversions, A-1 resending failed, 3-5 retry intervals, 3-5 spooling, A-1 terminating, 1-14 Windows broadcasting, 2-15 canceling delayed, 3-11 to 3-12 changing outside access codes, 2-19 delaying, 2-17 to 2-18 printing, 2-13 rescheduling delayed, 3-11 to 3-12 resolution, setting, 2-18 sending, 2-12 to 2-13 K keyboard key, xii keys, Fax Pop-up menu, 2-2 kilobyte, description, xi L laser warning,
INDEX Print Fax Printer Settings Page option, 3-4 Print language mode, xi printer control panel, conventions used, xii printer port, 1-2 changing, 3-1 network installation, 1-14 selecting, 1-4, 1-11 Printer Port Redirection screen, 3-8 Printer Port Selection screen, 1-4 printing settings page, 3-3 to 3-4 activity logs, 3-12 program disk, 1-2 Program Item, 1-12 Program Item Properties window, 1-12 PSFAX, 1-13, 2-6 command, 1-13 directory, 1-12 PSFAX.COM, 1-13 PSFAX.DIR, 3-13 PSFAXCTL.
INDEX recall tries, 4-5 rings before phone pickup, 4-6 scans per inch, 4-5 time, 4-5 Daylight Savings Time, 3-6 fax job resolution, 2-10 outside access codes, 2-10 to 2-11 timeouts, 3-6 to 3-7 Skip This Step Without Changing Windows option, 3-9 software requirements, 1-2 sounds, dialing and ringing, 2-13 Speaker option, 4-5 speaker, Printer Configuration Report, 5-7 spooling fax jobs, A-1 Standard resolution, 2-10 Standard send resolution setting, 4-5 storing information in Phonebook, 2-5 Subject field, 2-