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Xerox WorkCentre 4260 Series System Administration Guide i

System Administration Guide

Xerox WorkCentre

4250/4260 Series

Summary of content (210 pages)

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System Administration Guide Xerox WorkCentre 4250/4260 Series Xerox WorkCentre 4260 Series System Administration Guide i
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Prepare and Translated by: Xerox GKLS Europe Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1BU United Kingdom © 2008 Xerox Corporation. Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice.
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TABLE OF CONTENTS 1 Introduction .......................................................................................................................... 1 Who should use this Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Machine Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Xerox WorkCentre 4250/4260 Series . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Information Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Configure the Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Solaris 2.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Configure your Apple Mac Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Information Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Copy Jobs to the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Jobs to the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Store to USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Information Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert the Feature Enablement Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable the Server Fax from the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure a Server Fax Repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS 12 Network Accounting...................................................................................................... 107 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Information Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Insert the Feature Enablement Key . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS SMart eSolutions Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Setup Meter Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Supplies Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 15 Security ....................................................................................
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TABLE OF CONTENTS IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Enable IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 IP Sec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Alert Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 General Device Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 To Edit Xerox or Administrator Support Contact Details . . . . . . . . . . . . . . . . . . . . . . . 168 18 Software Upgrade .......................................................................................................
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TABLE OF CONTENTS xii Xerox WorkCentre 4250/4260 Series System Administration Guide
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1 Introduction WELCOME to the Xerox WorkCentre products. Who should use this Guide? This Guide is intended for System Administrators who need to install, setup and manage printers and other services on their network. To use the procedures in this Guide effectively, System Administrators must have previous experience working in a network environment and must possess Supervisor, Administrator, Account Operator, or equivalent rights to the network.
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1 Introduction Xerox WorkCentre 4250/4260 Series The machine supports scanning to and printing from a USB flash drive and has the capability of storing print, copy and scan files on the multi-function device. A Document Feeder, Paper Tray and Bypass Tray are also provided and 2-sided copying and printing are supported.
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Control Panel Overview Control Panel Overview Job Status Services Services Home Display and Touch Screen Log In/Out Help Interrupt Printing Power Clear All Stop Start Language Machine Status Dial Pause Xerox WorkCentre 4250/4260 Series System Administration Guide Cancel Entry Numeric Keypad 3
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1 Introduction 4 Xerox WorkCentre 4250/4260 Series System Administration Guide
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2 Machine Connection This chapter shows you how to connect your machine to a network and configure Ethernet settings.
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2 Machine Connection Side View Ext. Port A Type USB Port Fax Line Port A Type USB Port B Type USB Port Foreign Device Interface Port Card Reader Slot for Feature Enablement Key Ethernet Port Finisher Connection Port Power Switch Power Connection Interface Ports Front USB 2.0 Port This port is provided for connection to a USB flash drive and is used as an input port for printing jobs, storing jobs and performing a software upgrade.
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Connection Ports Left Side Ext Port This port is used to allow a handset to be connected to the machine. Fax Line Port This port is used to connect the machine directly to the fax line. Foreign Device Interface (FDI) Port This port allows a third party FDI device to be attached to the machine. FDIs are access and accounting devices, such as counters, card readers or coin-operated devices.
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2 Machine Connection 2. Connect the Ethernet Cable Connect a 10/100 BaseT Ethernet cable to the Ethernet port on the left side of the machine and the other end of the cable to your network port. 3. Power on the machine The Power On button is located on the left side of the machine, to the left as you face the machine. 4. Complete the Steps shown by the Installation Wizard If this is the first time the machine has been powered on, the Installation Wizard will run.
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CentreWare Internet Services Setting the Ethernet speed at the machine 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch [Tools]. 6. Touch [Connectivity and Network Setup]. 7. Touch [Advanced]. 8. Touch [Network Setting]. 9. Touch [Physical Media]. 10. Select the Speed to match the speed set on your hub or switch. 11. Touch [Save]. 12.
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2 Machine Connection page 13, or Configure Dynamic IPv4 Addressing using the Machine User Interface on page 15. Access CentreWare Internet Services To view the [Internet Services Welcome] screen: 1. At your Workstation, open the Web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter] or click on the [Go] button.
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CentreWare Internet Services 12. Click on the [OK] button when the confirmation message box appears. Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox device is not compromised. To change the admin password: 1. At your Workstation, open your web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Maintenance] link.
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2 Machine Connection 12 Xerox WorkCentre 4250/4260 Series System Administration Guide
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3 Network Installation This chapter explains how to setup the machine to operate in the following environments: • TCP/IP on page 13 • AppleTalk on page 20 • Netware on page 21 TCP/IP These instructions show you how to configure the following via CentreWare Internet Services: • TCP/IP v4 and v6 • Domain Name • DNS • Zero Configuration Networking The device supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4.
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3 Network Installation Procedure Enter a Static IP Address 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch the [Tools] tab. 6. Touch [Connectivity and Network Setup]. 7. Touch [Advanced]. 8. Touch [Network Setting]. 9. Touch [Network Setup]. 10. Touch [TCP/IP Options]. 11. Touch [TCP/IP Settings]. 12. Touch [Dynamic Addressing]. 13.
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TCP/IP 28. Touch [Save]. DNS/DDNS Configuration 29. Touch [TCP/IP Settings]. 30. Touch [DNS Configuration]. This feature will be inaccessible (greyed out) if TCP/IP protocol is not enabled. 31. Touch the [Domain Name] keyboard button. 32. Touch the [Clear Text] button to remove the default name before entering the new name. 33. Touch [Save]. 34. Touch [Close]. 35. Touch [Preferred DNS Server]. 36.
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3 Network Installation Procedure Installation via DHCP (Dynamic Host Configuration Protocol) DHCP is enabled on the machine by default. If the machine is connected to the network, the TCP/IP information will be configured when the machine is powered on and no further configuration is required. 1. Print a Configuration Report to verify that the information was assigned correctly. Installation via BOOTP or DHCP Ensure your machine is connected to the network with Ethernet cabling. 1.
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TCP/IP 23. Touch [Close] three times. Configure TCP/IP Settings using CentreWare Internet Services IPv4 1. At your Workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Connectivity] link. 5. Click on the [Protocols] link. 6. Select [TCP/IP] from the directory tree. 7. Ensure that [IPv4] is selected. The Protocol will show as [Enabled].
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3 Network Installation 16. Scroll down the page and click on [Apply] to accept the changes. 1. At your Workstation, open the Web browser and enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Connectivity] link. 5. Click on the [Protocols] link. 6. Select [TCP/IP] from the directory tree. 7. Scroll down the page to TCP/IPv6 area, for the Protocol click the [Enabled] checkbox.
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TCP/IP DNSv6 14. Enter a valid [IPv6 Domain Name]. 15. Enter an IP address for the [Primary DNSv6 Server Address]. Enter an IP address for [Secondary DNSv6 Server Address]. 16. Check the box to enable [Dynamic DNSv6 Registration]. NOTE: If your DNS Server does not support dynamic updates there is no need to enable DDNS. 17. Scroll down the page and click on the [Apply] button to save the changes. 1.
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3 Network Installation Zero-Configuration Networking: • Self Assigned Address (IPv4) – Allocates an IPv4 address without using a DHCP server. This check box is selected when [IP Address Resolution] is set to [Autonet]. This is a display-only item. • Self Assigned Address (IPv6) – Displays “Enabled”. This is a display-only item. AppleTalk Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1.
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Netware 18. Enter the desired area name using the on screen keyboard (the printer default is * which means the printer will appear in ALL zones). Touch the [Clear Text] button to remove the default name before entering a new name). 19. Touch [Save]. 20. Touch [Close] three times. Netware NDPS/NEPS Novell® Distributed Print Services (NDPS) / Novell® Enterprise Print Services (NEPS) allow Administrators to manage print resources centrally from anywhere on the network.
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3 Network Installation 7. Touch [Advanced]. 8. Touch [Network Setting]. 9. Touch [Network Setup]. 10. Touch [NetWare]. 11. Touch [Protocol]. 12. Touch [Enable]. 13. Touch [Save]. 14. Touch [Frame Type]. 15. Select the Frame Type desired by touching the frame type buttons, then touch [Save]. 16. Touch [NDS Settings]. 17. Touch [Name Context]. 18. A default name will appear.
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Unix Unix HP-UX Client (Version 10.x) HP-UX workstations require specific installation steps to communicate with the machine. The machine is a BSD-style UNIX printer, whereas HP-UX is a System V-style UNIX. IMPORTANT: All UNIX commands are case sensitive, so enter the commands exactly as they are written. Information Checklist Before starting the installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1.
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3 Network Installation a) Printer Name: printer name. Where printer name is the name of the queue being created. b) Remote System Name: hostname. Where hostname is the machine hostname from the /etc/hosts file. c) Click on [Remote Printer is on a BSD System]. d) Click on [OK] to complete the form. 9. Click on [Yes] at the [Configure HP UX Printers Subpanel] screen. This screen may be obscured by the [Add Remote Printer/Plotter] form. 10. Click on [File: Exit]. 11. Click on [File: Exit Sam]. 12.
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Unix 1. Existing operational network utilising the TCP/IP protocol. 2. Ensure that the machine is connected to the network. 3. Static IP Address for the machine. 4. Subnet Mask Address for the machine. 5. Gateway Address for the machine. 6. Host Name for the machine. 1. Follow the steps in Chapter 3, Configure Static IPv4 Addressing using the Machine User Interface, Procedure on page 14 until step 38, then return to this page. Procedure Configure the Client 1.
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3 Network Installation tty Method 1. Enter su to access Super User mode. 2. Enter sh to run the Bourne shell. 3. Define the machine as a BSD style printer, by entering the command: lpsystem -t bsd hostname Where hostname is the machine hostname from the /etc/hosts file. 4. Create the queue, by entering the command: lpadmin -p queuename -s hostname -T unknown -I any Where queuename is the name of the queue being created. 5. Enter Exit to exit the Bourne shell 6.
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Unix GUI Method 1. Log in as root. 2. From the main desktop, select the icons [System Administration: Printers: Printer Manager]. 3. Click on [Printer: Add Remote: UNIX...]. 4. Enter the following information into the [Add Remote UNIX Printer] form: a) Host: hostname. Where hostname is the machine Host Name from the /etc/hosts file. b) Printer: name of the queue being created. For example: dc xxxq. c) Click on [OK] to complete the form. 5. Click on [OK] in the [Message] window. 6.
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3 Network Installation Linux CUPS Static Addressing Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. See Chapter 3, Configure Static IPv4 Addressing using the Machine User Interface, Information Checklist on page 13. 2. Linux operating system that supports printtool. NOTE: Not all distros of Linux support printtool. Procedure 1.
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Unix 18. Click on [Continue]. 19. The Printer Added Successfully message will appear. Dynamic Addressing Information Checklist See Chapter 3, Configure Dynamic IPv4 Addressing using the Machine User Interface, Information Checklist on page 15. Procedure 1. Follow the steps in Chapter 3, Configure Dynamic IPv4 Addressing using the Machine User Interface, Procedure on page 16 until step 38, then return to this page. IMPORTANT: Click on [BOOTP] in step 9. Create the Print Queue 2.
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3 Network Installation 7. Click on [Remote Unix (lpd) Queue]. 8. Click on [OK]. 9. The [Edit Remote Unix (lpd) Queue Entry] window will appear. 10. Enter the name of your Print Queue in the [Names] area. 11. The Spool directory is the directory where print jobs are stored and is a subdirectory of [/var/spool/lpd]. Add the name of the print queue to the end of the subdirectory path. 12. Ensure that the [File Limit] reads 0. 13.
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Unix Linux LPRng Static Addressing Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. See Chapter 3, Configure Static IPv4 Addressing using the Machine User Interface, Information Checklist on page 13. 2. Linux operating system that supports PrintTool. NOTE: Not all distros of Linux support PrintTool. Procedure 1.
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3 Network Installation 2. Follow the steps above in Create the Print Queue. Cloning Cloning enables you to conveniently copy the settings and scan templates of one machine and transfer them to another machines with the same system software version. Groups of settings can be cloned, depending on the optional services installed on the machine. For example, scan settings will be available for cloning only if the Network Scanning optional service is already installed on the source machine.
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Cloning b) Specific features - deselect the checkboxes next to the feature(s) that you DO NOT want to clone. 3. Click on [Clone]. If prompted, enter the Administrator’s User ID [admin] and Password [1111] and click on [Login]. 4. A [Cloning.dlm] link will appear. Right-click on the link and click on [Save Target As]. 5. A dialog box will prompt you to specify the name and location for the cloned file. Ensure that the extension reads [.dlm]. NOTE: You can save the Clone file onto a laptop or PC. 6.
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3 Network Installation 34 Xerox WorkCentre 4250/4260 Series System Administration Guide
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4 Print Drivers This chapter explains how to install the print drivers on your computer.
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4 Print Drivers 7. Scroll down to [Other Network File and Print Services] and click on the checkbox to select it. 8. Click on [Details]. 9. If it is not selected, click on the [Print Services for Unix] checkbox. 10. Click on the [OK] button. 11. Click on the [Next] button. NOTE: If Print Services for Unix is not installed, refer to instructions from Microsoft to install this service. When you are finished, return to this page. 12. Click on the [Finish] button. 13.
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Windows Printing 5. Click on the [OK] button. Your computer may need to restart. Install Printer Driver 1. 2. From the [Start] menu, follow the appropriate option from the list below: • Windows 2000/2003 - Click [Settings] then [Printers]. • Windows XP - Click [Printers and Faxes]. If you cannot see this option in the [Start] menu, then click on [Start], followed by [Control Panel] first. • Windows Vista - Click [Control Panel] then [Printers].
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4 Print Drivers 17. Click on the [Next] button. 18. The [Name your Printer] screen appears. 19. To configure the settings: a) Enter a Printer Name. b) If you want to set this printer as your default printer, click on [Set as default]. For Windows Vista users, go to step 25. 20. Click on the [Next] button. 21. The [Printer Sharing Screen] appears. If you will be sharing this printer with other clients, then: a) Select: • [Share As:] - Windows 2000. • [Share Name] - Windows XP/2003.
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Windows Printing 8. Enter text for the [Printer Name], [Printer Information], and [Printer Location], if required. 9. Enter a number for the [Multiple Operation Timeout]. The default is 300. 10. Enter a number for the [Time to Keep Jobs in History]. The default is 1. 11. Enter information for the [Operator Message]. 12. Click [Apply]. Install Printer Driver 1. Follow the steps below that are specific to your operating system: Windows XP From your Workstation: a) Click on [Start].
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4 Print Drivers 13. Click on the [OK] button to install the printer driver. 14. Click on the [Have Disk] button and browse to the location of the printer driver and click on the [OK] button. 15. Select the Printer Model and Click on the [OK] button. 16. Click on [Yes] if you wish to make this the default printer. 17. Click on the [Next] button. 18. Click on the [Finish] button. Raw TCP/IP Printing (Port 9100) Raw TCP/IP is a printing protocol that is similar to LPR printing.
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Windows Printing Install Printer Driver 1. At your Workstation, from the [Start] menu, select the appropriate option from the following: • For Windows 2000/2003, click on [Settings] then [Printers]. • For Windows XP, click on [Printers and Faxes]. If you cannot see this option in the [Start] menu, then click on [Start], followed by [Control Panel] first. • For Windows Vista, click on [Control Panel] then [Printers]. 2. Click on [Add Printer] in the far left column. 3.
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4 Print Drivers i) Click on the [Next] button. j) Click on the [Finish] button. 9. You will return to the Add Printer Wizard window and be prompted for a Printer Driver. 10. Load the Print and Fax Drivers CD into the CD drive. If the CD autoruns, click [Exit]. 11. Click on the [Have Disk] button. 12. Click on the [Browse] button. 13. Locate the Drivers folder on the CD and click on the required driver from the list. 14. Click on the [Open] button. 15. Click on the [OK] button. 16.
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Windows Printing Configure AppleTalk 1. At your workstation, open the Web browser and enter the TCP/IP address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Connectivity] link. 5. Click on the [Protocols] link. 6. Select [AppleTalk] in the directory tree. 7. Click the [Enabled] checkbox to enable the Protocol. 8. Type a name for the machine in [Printer Name]. 9. Select the required [Zone]. 10. Click [Apply] to accept the changes.
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4 Print Drivers c) Click on [Add Printer]. Windows 2000/2003 a) Click on [Start], ([Settings]). b) Click on [Printers]. c) Double-click on [Add Printer]. 6. The Add Printer Wizard opens. Click on the [Next] button. 7. Click the appropriate option: • For Windows 2000, click on [Local Printer]. • For Windows XP/2003, click on [Local Printer attached to this computer]. If already selected, click on [Automatically detect and install my Plug and Play] to deselect it. 8. Click on the [Next] button. 9.
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Windows Printing • [Share As:] - Windows 2000. • [Share Name] - Windows XP/2003. b) Enter a Share Name. c) Click on the [Next] button. 24. Enter the Location (Add a Comment if necessary). 25. Click on the [Next] button. 26. Click on [Yes] to print a test page. Close the [Test Page] window if necessary. 27. Click on the [Next] button. 28. Click on the [Finish] button. The printer driver will install. 29. Verify that the test page is printed at the machine.
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4 Print Drivers Configure your Print Driver Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. The appropriate printer driver should be installed on your Windows operating system. 1. At your workstation, open your Printers folder. 2. Right-click on the printer. 3. Click on [Properties]. 4. Click on [Configuration]. Procedure Bi-Directional Setup 1.
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Windows Printing Printing Preferences Printing Preferences contains all the driver features and allows you to set default settings for the driver. 1. Within your Printers folder, right-click on the appropriate print driver and select [Printing Preferences]. NOTE: Click on the [Help] button in the driver to view information about each feature. Paper/Output 2. Click on the [Paper/Output] tab. 3. In [Job Type], select one of the following job types: 4. • Normal Print. • Secure Print. • Sample Set.
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4 Print Drivers e) Click [OK]. 6. To add transparencies separators: a) In [Paper] select [Transparency Separators...]. b) Configure the separator options. c) Click [OK]. 7. Configure any other print settings, such as [2-Sided Printing], then click [OK]. NOTE: Any options selected in Printing Preferences will become the default settings for your driver. Saved Settings 1. Ensure that you are on the [Paper/Output] tab. 2. Click on the [Saved Settings] menu. 3.
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Configure the Windows Printer Driver a) From the [Start] menu, click on [Printers and Faxes]. NOTE: If you cannot see [Printers and Faxes] in the [Start] menu, then click on [Start], followed by [Control Panel]. b) Right-click on the printer icon and select [Properties]. 2. Click on the [Configuration] tab. 3. Click on [Bi-Directional Setup]. 4. Bi-directional communication automatically updates the printer driver with the printer's installed options.
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4 Print Drivers Manual Print Driver Configuration To configure the printer driver without using Bi-Directional communication: 1. Follow the steps below that are specific to your operating system: Windows Vista a) Right-click on the printer in the Printers list and select [Properties]. Windows 2000/2003 a) From the [Start] menu, click on [Settings] then [Printers]. b) Right-click on the printer icon and select [Properties]. Windows XP a) From the [Start] menu, click on [Printers and Faxes].
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Apple Mac 3. Double-click on the [Drivers] folder. 4. Double-click on the [Mac] folder. 5. Double-click on the folder containing the drivers for your Mac OS version. 6. Double-click on the [machine model.dmg] file. 7. Double-click to open the [machine model.pkg] file. 8. The [Welcome to the Installer] dialog box appears. 9. Click on [Continue]. 10. Click on [Continue] and then [Agree] to accept the License Agreement. 11.
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4 Print Drivers 19. To add a new print, click on: • [Add]. or • [Printers] menu then [Add Printer]. 20. Click on [IP Printing] from the top menu. 21. Click on [Internet Protocol Printing] or [LPD/LPR Printing] from the next menu. 22. Enter the IP Address of the printer. 23. Enter the Print Queue Name. (You may leave this blank). 24. Click on [Xerox] from the Printer Model list. 25. Select your Printer Model from the list. 26. Click on [Add]. The machine will appear in the Printer List.
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Apple Mac 8. Select the options as installed on your device. NOTE: If you want to use the Save Job for Reprint feature, ensure Job Storage is set to [Installed]. 9. Click on the [Apply Changes] button. 10. Click on the [Close] button. Printing Preferences 1. Printing Preferences contains all the driver features, and enables you to set default settings for the driver. You may save multiple sets of settings, and select the appropriate "Preset" at the time of printing. 2.
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4 Print Drivers Print Driver Options: Enable/Disable the Banner Sheet From the Print Driver 1. From the [Start] menu, for: • Windows 2000/2003 - click on [Settings] then [Printers]. • Windows XP - click on [Printers and Faxes]. If you cannot see this option in the [Start] menu, then click on [Start], followed by [Control Panel] first. • Windows Vista - click on [Control Panel] then [Printers]. 2. Right-click on the required printer icon. 3. Click on the [Printing Preferences] button. 4.
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5 Network Scanning This chapter explains how to install and setup the Network Scanning service. Network Scanning enables Users to convert their hard copy documents to electronic files and retrieve them from a Server or Workstation on the network. For information on how to use the Network Scanning features, refer to the User Guide delivered with your machine. This is the procedure to follow to install this service: 1. Overview on page 55 2. Information Checklist on page 55 3.
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5 Network Scanning Enable the Feature from the Machine 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch [Tools]. 6. Touch [User Interface]. 7. Touch [Service Enablements]. 8. Touch [Network Scanning]. 9. Touch [Enable]. 10. Press the button. 11. Touch [Confirm] to exit the Tools Pathway.
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Configure a Repository Write down the IP Address or Host Name. 2. Create a folder within the FTP root. This is the Scan Repository. Write down the Directory Path Structure. 3. Create a User account and password which has read and write access to the folder within the FTP root. Write down the User Account and Password details. 4.
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5 Network Scanning 16. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. 17. Continue to Optional Step: Configure General Settings – page 63. Server Message Block (SMB) Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1.
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Configure a Repository NOTE: It is recommended that the default port setting is used. 12. Enter the name of the [Share]. 13. Enter the path from the Share to your specific folder in the [Document Path] entry box. For example, if the path is sharename/wc/scans, enter /wc/scans in the [Document Path] entry box. 14. Enter the Login Name and Password in the [Login Name] and [Password] boxes. NOTE: The supplied Username must have permission to access the Scan folder. 15.
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5 Network Scanning g) Click on the [Add] button in the [Default File Destination] area. NOTE: If the Default File Destination has previously been configured, click on [Edit]. h) Select [HTTP] or [HTTPS] from the [Protocol] drop-down menu. i) Click on the [Get Example Scripts] link under Script Path and Filename: to download an example script in PHP, ASP or Perl language: j) Select an appropriate Script Language file which is supported by your HTTP Scan Repository server.
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File Destinations Setup 5. Click on the [Network Scanning] link. 6. Click on the [File Repository Setup] link. 7. Click on the [Add] button in the [Default File Destination] area. NOTE: If the Default File Destination has previously been configured, click on [Edit]. 8. Optional Step: Enter a name to describe the File Destination in the [Friendly Name] entry box. 9. Select [HTTP] or [HTTPS] from the [Protocol] drop-down menu. 10.
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5 Network Scanning 4) Click on the [Protocol] that the Server will use for storing scanned images from the machine. 5) Enter the Server Location details where scanned images from the machine will be stored. 6) Click on the [Apply] button to accept the changes. The alternate Network Scanning destination will now appear in the [Alternate File Destinations] list. When you create a new template or edit the default template, you will have the option to add the new destination just created.
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Optional Step: Configure General Settings • Hour • Minute • Second • Device Serial Number • User ID • Job ID The conditions for the [Auto] option also apply to this option. Custom Naming Using this option, you can select standard data formats, such as: • Date • Time • Job ID • User ID Alternatively, you can create your own custom text.
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5 Network Scanning c) Off - Turns off the Confirmation Sheet printing function. Distribution Templates 8. Users can create Scan Templates with specific Network Scanning settings and destinations. If you want the machine to automatically update templates stored in the Template Pool (a repository on the network), then enter the required time for the update in the [Refresh Start Time] area. 9. To update the Template Pool List manually, click on the [Refresh Template List Now] button.
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Optional Step: Configure the Default Template 8. Ensure that [File] is selected. Fax is reviewed later in this section. Fax Destinations If Server Fax is installed on your machine, you will be able to scan a document and automatically have it sent to a fax number. You will see [Fax] as a filing destination service. These instructions describe how to add fax numbers to your Default Scan Template. NOTE: A Server Fax Repository must be setup prior to completing these steps.
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5 Network Scanning • Field Label (Required) The field label is only required if the Editable option is selected. Enter text to describe the name of the field. The name should identify the purpose of this field to the User, for example: Enter Invoice Number. • Default Value The default value is the information that is specified for the field if the User selected the [Not Editable]. NOTE: This value must be specified if the [Not Editable] option is selected.
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Optional Step: Create a New Template • Image Settings. • Confirmation Report. • Job Log. To change the settings: 1. Click on [Edit]. 2. Select the required settings. 3. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. Optional Step: Create a New Template IMPORTANT: The Default File Repository must be configured before templates can be created. See File Destinations Setup on page 61. 1.
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5 Network Scanning When the User enters metadata and presses the button, the machine will send the metadata to the Validation Server. The Validation Server checks the data against the criteria that have been set up on the Validation Server. The Validation Server either accepts the data as valid, or returns an error message which is displayed on the machine. If the Validation Server returns a successful validation response, then the job will proceed.
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Further Information Setup the Template Pool Location The Internet Services Template Pool Setup page allows you to specify a location on your network where your scan templates are stored, known as the Template Pool. Templates stored in the Template Pool can be accessed by more than one machine. Procedure NOTE: If you have used a scanning application, such as FreeFlow SMARTsend™, to configure Network Scanning, the location of the Template Pool will be automatically configured. 1.
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5 Network Scanning The Template Management API is designed to be used by Xerox Partners. For further information on Xerox Partners, refer to www.xerox.com. NOTE: The Template Management Application Program Interface (API) must be enabled in order for the WIA and TWAIN Scan drivers to be used.
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6 Store Files This chapter explains how to setup the optional Store Files feature, which allow users to store documents into folders on the machine’s internal drive or a USB flash drive. This is the procedure to follow to install and setup this feature: 1. Overview on page 71 2. Information Checklist on page 71 3. Use the Feature on page 71 4. Further Information on page 74 1. Jobs can be saved on the machine in the following ways: Overview • Using the appropriate printer driver.
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6 Store Files Copy Jobs to the machine The Copy service allows the user to: • Copy a job to the machine. • Save a job to the machine. • Copy and save a job to the machine. Refer to ‘Store File’ chapter 7 of the User Guide for instructions. Print Jobs to the Machine 1. From your Workstation, open a document. 2. Select [File] and then [Print]. 3. Select the printer icon for your Xerox machine. 4. Click on the [Properties] or [Preferences] button. 5.
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Use the Feature b) Multi-Page TIFF c) JPEG (1 File per Page) d) PDF 8. You can change the [Output Color], [2-sided Scanning], [Original Type] and [Resolution] settings as required. Refer to ‘Store File’ chapter 7 of the User Guide for instructions. 9. When you are finished making changes, press the green button to scan your document. Refer to ‘Print Files’ chapter 8 of the User Guide for instructions on how to retrieve and print files from the USB flash drive.
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6 Store Files 7. Continue to select and add the files you want to print. 8. Touch [Done] when you are finished adding your file(s). 9. Press the green button to print your scans, images or documents. NOTE: DO NOT remove the USB flash drive until the print job has finished, the Progress of Your Job screen will display until it is finished.
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7 E-mail This chapter explains how to set up the E-mail feature of the machine, which enables Users to scan paper documents into an electronic format and send those documents to one or more e-mail recipients. This is the procedure to follow to install and setup this feature: 1. Overview on page 75 2. Information Checklist on page 76 3. Enable E-mail from the Machine on page 76 4. Configure SMTP on page 76 5. Configure the Feature on page 77 6.
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7 E-mail Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Ensure that the machine is fully functioning on the network prior to enabling E-mail. 2. TCP/IP and HTTP protocols must be enabled on the machine so that the machine web browser can be accessed. Ensure that the DNS settings are configured correctly. 3.
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Enable E-mail from the Machine 6. Click on the [SMTP Server] link. 7. Select either IP Address or Host Name and enter the [Host Name] or the [IP Address] and [Port Number] (1-65535) of the SMTP Server. The default Port is 25. 8. Select the [Server Requires SMTP Authentication] box if your mail server requires the machine to log in. 9. Enter the [Login Name] and [Password] required for the machine to authenticate at the mail server. 10. A secure e-mail connection can be enabled on the machine.
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7 E-mail 4. • [Address Book (LDAP) Search Successful] - Users can edit the 'From' field when the LDAP server finds the User's address. • [Address Book (LDAP) Search Failure] - Users can edit the 'From' field when the LDAP server did not find the User's address. • [Address Book (LDAP) Search Not Performed] - Users can edit the 'From' field when the LDAP server has not been accessed. 5.
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Enable E-mail from the Machine Scan to E-mail Scan to e-mail settings will set the defaults for the following: Email Subject, Output Color, 2 sided Scanning and Original type. 1. Click on [Edit]. 2. Enter text in the [Subject] box to define a default subject that will appear in e-mails sent from the machine. 3. Select the required option for [Output Color]. 4. Select the required scanning option for [2-sided Scanning]. 5.
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7 E-mail • Document Name - allows user to name a document. • Document Format - allows user to select the format of the document from either TIFF, mTIFF or PDF. 1. Click on [Edit]. 2. Select the required default file format. 3. Click on [Apply] to accept the changes. 4. Click on [OK]. Image Settings Image Settings allow you to create linearized PDFs for faster web viewing. Flate Compression compresses the file size for color or grayscale images.
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8 LDAP Configuration and Address Books This chapter explains how to install and setup Address Books. The following topics are covered: 1. Overview on page 81 2. Information Checklist on page 81 3. Create a Local Address Book on page 84 4. Create a Group Address Book on page 86 Overview The machine supports 2 types of address book: • Global A global address book provided by LDAP services stored on a remote server. • Local/Public An address book created from a list of addresses saved in a .
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8 LDAP Configuration and Address Books 3. Use an LDAP client to validate your settings before inputting them into the Internet Services menus. LDAP clients include Microsoft Outlook Express, Microsoft Outlook and Lotus Notes and other e-mail clients. 4. To use host names, DNS must be configured on the machine. LDAP Configuration General Settings 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3.
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LDAP Configuration • [Search Name Order] offers 3 ways to search the address list depending on the name syntax used in your environment: • [Common Name] - Names are listed by First Name then Last Name. • [Email Address] - Names are listed by E-mail address. • [Surname and Given Name] - Names are listed by Surname then Given Name. NOTE: [Surname and Given Name] is the default. The [Search Name Order] option will help control the returns by allowing the LDAP query to be on Common Name or Surname.
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8 LDAP Configuration and Address Books Create a Local Address Book Overview The Internet Services Local Address Book screen allows you to upload a list of names and e-mail addresses which can be accessed via the Public Address Book at the machine. The Public Address Book consists of a text file .CSV (Comma Separated Values) format. The majority of word processing or spreadsheet packages will allow you to create a .CSV file.
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Create a Local Address Book 14. Click on the [Apply] button to accept the changes. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. NOTE: If an address book is already established, you may be warned that duplicate entries exist and the new entries will be ignored. Add a New Address 1. Click on the [Add New] button. 2. Enter the name of the e-mail recipient. 3. Enter the e-mail address of the e-mail recipient. 4.
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8 LDAP Configuration and Address Books Create a Group Address Book A list of addresses can be compiled into a Group Address Book. Procedure 1. In the [E-mail Settings] area, click on the [Group Address Book] link. 2. Click on the [Add New Group] button. 3. Enter a name to describe the group. 4. Click on the [Save] button. Add an Address from the Local Address Book 1. Click on [Add New Address from Local Address Book]. 2. Select the addresses that you want to appear in the Group Address Book.
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Create a Group Address Book 9. The person will be added to the [Recipients List]. 10. Repeat steps 5 to 9 for each person you want to e-mail. 11. When you have added all the required recipients, touch [Close]. 12. Place a document in the document handler and press the green button. 13. Verify that the recipient receives the scanned document in their e-mail inbox.
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8 LDAP Configuration and Address Books 88 Xerox WorkCentre 4250/4260 Series System Administration Guide
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9 Server Fax This chapter explains how to set up the Server Fax feature of the machine. This is the procedure to follow to install and setup this feature: 1. Overview on page 89 2. Information Checklist on page 89 3. Insert the Feature Enablement Key on page 90 4. Enable the Server Fax from the Machine on page 90 5. Configure a Server Fax Repository on page 90 6. Optional Step: Configure Defaults on page 95 7.
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9 Server Fax 2. TCP/IP and HTTP protocols must be configured on the machine so that the machine web browser can be accessed. 3. Install and configure the Xerox Partner Enterprise Fax solution on your network. Refer to the manufacturer's documentation contained with the fax solution for instructions to complete this task. 4. If the Enterprise Fax solution uses the TCP/IP protocol to communicate, it is recommended that the server is assigned a static IP Address.
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Configure a Server Fax Repository • FTP (File Transfer Protocol) - see File Transfer Protocol (FTP) on page 91. • SMB (Server Message Block) - see Server Message Block (SMB) on page 92. • HTTP (HyperText Transport Protocol) - see HTTP/HTTPS on page 93. • HTTPS (HyperText Transport Protocol over Secure Socket Layer) - see HTTP/HTTPS on page 93. File Transfer Protocol (FTP) This is used to fax to a computer that is configured with FTP services. Information Checklist 1.
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9 Server Fax Enter the full path to the directory, starting at the root of FTP services. For example: /(directory name)/(directory name). 10. Enter the User Name and Password in the [Login Name] and [Password] entry boxes. NOTE: The supplied Username must have permission to access the Fax folder. 11. Enter the Password again in the [Retype password] entry box. 12. Select the [Select to save new password] checkbox. 13. Click on the [Apply] button to accept the changes.
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Configure a Server Fax Repository 8. Click on [IP Address] or [Host Name], enter either the IP Address or Host Name of the computer where the Fax Repository (SMB Server/Workstation) is located. • Enter the Port Number, if required (Default is 139). NOTE: It is recommended that the default port setting is used. 9. Enter the name of the [Share]. 10. Enter the Document Path from the Share to your specific folder in the [Document Path] entry box.
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9 Server Fax h) Click on the [Get Example Scripts] link to download an example script in PHP, ASP or Perl language: i) Select an appropriate Script Language file which is supported by your HTTP Fax Repository server. j) Right click on the required script and select [Save Target As...] to save the file to your HTTP Fax Repository server. k) Save the .ZIP or .GZ file to a location on the desktop and extract it. Do not open the file from the web page. l) 3.
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Configure a Server Fax Repository NOTE: The default Port Number is 80 for HTTP and 443 for HTTPS. 8. In the [Script path and filename (from HTTP root)] entry box, enter the path to the script, starting at the root. 9. Enter the Document Path to your specific folder in the [Document Path] entry box. 10. For example, if the path is sharename/wc/scans, enter /wc/scans in the [Document Path] entry box. 11. Enter the User Account and Password in the [Login Name] and [Password] boxes.
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9 Server Fax Test the Server Fax 96 1. Press the button on the Control Panel. 2. Touch [Fax]. 3. Enter a valid fax number. 4. Load a document in the document handler and press the green button. 5. Verify that your fax is received at the specified fax machine.
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10 Embedded Fax This chapter explains how to set up the Embedded Fax feature of the machine. These are the procedures to follow to install and setup this service: 1. Overview on page 97 2. Information Checklist on page 97 3. Enable Embedded Fax from the Machine on page 98 4. Test the Embedded Fax on page 98 5. Additional Features on page 98 Overview Embedded Fax enables Users to send hard copy documents to another fax machine (or multiple fax machines) via a dedicated phone line connection.
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10 Embedded Fax Enable Embedded Fax from the Machine 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch the [Tools] tab. 6. Touch [User Interface]. 7. Touch [Service Enablements]. 8. Touch [Embedded Fax]. 9. Touch [Enable]. 10. Press the button. 11. Touch [Confirm] to exit the Tools Pathway. Test the Embedded Fax 1.
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Additional Features 3. Click on the [Properties] tab. 4. Click on the [Services] link. 5. Click on the [Fax] link. 6. Click on the [Fax Forward] link. 7. Checkmark to select the [Forward faxes to fax number] option. 8. Enter the Fax Number (including area code). NOTE: You may need to add ‘9’ at the beginning to bypass your company’s switchboard. For example, 901234123456. 9. Select either of the following [Forward On] options: a) [Transmissions] b) [Receive] 10.
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10 Embedded Fax 4. Click on the [Services] link. 5. Click on the [Fax] link. 6. Click on the [Fax Forward] link. 7. In the “From:” Field Options area, enter an e-mail address in the [Default “From:” Address:]. 8. Enter details for [Default Display Name:]. 9. In the Fax forward to Email area, checkmark to select the [Forward faxes to an email address] option. 10. Enter the forwarding E-mail Address. 11. Select either of the following [Forward On] options: a) [Transmissions] b) [Receive] 12.
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11 LAN Fax This chapter explains how to set up the LAN Fax feature of the machine. This is the procedure to follow to install and setup this feature: 1. Overview on page 101 2. Information Checklist on page 101 3. Enable LAN Fax (Windows Printer Drivers) on page 101 4. Use the Feature on page 102 5. Setup Fax Options on page 104 6. Setup Phonebook Preferences on page 105 Overview LAN (Local Area Network) Fax enables Users to send documents to fax machines directly from their computers.
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11 LAN Fax Configure the Printer Driver - Automatically 1. From the [Start] menu click on one of the following: • Windows XP - [Printers and Faxes], If you cannot see this option in the [Start] menu, then click on [Start], followed by [Control Panel] first. • Windows 2000 - [Settings] then [Printers]. • Windows 2003 - [Settings] then [Printers and Faxes]. 2. Right-click on your printer driver and click on [Properties]. 3. Click on the [Configuration] tab. 4. Click on [Bi-Directional Setup]. 5.
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Use the Feature 8. Click on [Setup]. 9. Follow the steps in Add Fax Recipient below. Mac OS Users 1. Open a document to fax and click on [File] and then [Print]. 2. Click on the appropriate Xerox WorkCentre printer. 3. Click on [Xerox Features] from the [Copies and Pages] menu. 4. Ensure you are in the [Paper/Output] area and click on the [Job Type] menu. 5. Click on [Fax]. 6. Follow the steps in Add Fax Recipient below. Add Fax Recipient 1. Click on [Add Fax Recipient]. 2.
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11 LAN Fax 17. To remove a recipient from the group, click the name and then click the [Remove] button. 18. To add a recipient to the group from another phonebook, click the [Add] button. Select the phonebook, select the required name from the phonebook and click [OK]. Setting up a Cover Sheet Follow these instruction if you want to add a cover sheet to your fax. 19. Click on the [Cover Sheet] tab. 20. Click on [Print a Cover Sheet] from the [Cover Sheet Options] menu. 21.
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Use the Feature 33. Click on the required resolution from the [Fax Resolution] drop-down menu. 34. If you want to send your fax at a specific time, click on the [Send At:] and enter the time in the next 24 hours that you want the machine to send your fax. 35. If your telephone system requires Fax Users to enter a prefix in front of fax numbers, click on the [Dialling Prefix] checkbox and enter the prefix in the box. 36.
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11 LAN Fax 106 45. Click on [OK] on the [Paper/Output] tab to send your fax. The document will fax with the specified settings. 46. Check that the recipient received the fax.
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12 Network Accounting This chapter explains how to set up the Network Accounting service of the machine. This is the procedure to follow to install and setup this service: 1. Overview on page 107 2. Information Checklist on page 107 3. Insert the Feature Enablement Key on page 108 4. Configure Network Accounting on page 109 5. Test Network Accounting on page 111 Overview Network Accounting provides the ability to manage usage of the machine with detailed cost analysis capabilities.
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12 Network Accounting 4. Install and configure the Xerox-certified Network Accounting Solution Package on your network. Refer to the manufacturer's instructions with the network accounting package to complete this task. 5. Test communication between the accounting server and the machine: a) Go to your Network Accounting Server. b) Open a web browser and enter the IP Address of the machine in the [Location] or [Address] field. c) Press [Enter]. d) The machine’s Internet Services web pages should appear.
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Configure Network Accounting Configure Network Accounting 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch [Accounting]. 6. Touch [Accounting Enablement]. 7. Touch [Authentication Mode]. 8. Touch [On] underneath the Network Accounting option. 9. Touch [Save]. 10. Touch [Network Accounting Setup]. 11.
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12 Network Accounting 22. Touch [Close]. 23. Press the button. 24. Touch [Confirm] to exit the Tools Pathway. Verify that Network Accounting is Enabled 25. Press the button on the Control Panel. 26. The Touch Panel should display a screen with two buttons. One is the [User ID] and the other is the [Account ID]. This indicates the system has enabled accounting successfully. Activate the machine 27.
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Test Network Accounting 3. Click on [Properties]. 4. Click on [Configuration]. 5. Click on [Accounting]. 6. Click on [Xerox Network Accounting] from the [Accounting System] menu. 7. Click on the [Prompt for Every Job] option if you want Users to enter their User and Account ID each time they print. 8. Select one of the following options: a) [Mask User ID] and [Mask Account ID] - To mask the User and Account ID information. b) [Use Default Accounting Codes] - To enter the default Account ID. 9.
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12 Network Accounting 3. If your print job does not print, try to copy a job at the machine using the same Account and User ID. NOTE: If the copy job completes then the Account and User ID are valid. 112 4. It may be necessary to check the network accounting solution software or server configuration to verify the Account ID. 5. Distribute the printer drivers with the Network Accounting option already selected (if possible). 6.
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13 Xerox Standard Accounting This chapter explains how to set up the Xerox Standard Accounting feature of the machine. This is the procedure to follow to install and setup this feature: 1. Overview on page 113 2. Information Checklist on page 114 3. Enable Xerox Standard Accounting from the Machine on page 115 4. Enable Xerox Standard Accounting in CentreWare Internet Services on page 114 5. Enable Xerox Standard Accounting in your Print Driver on page 115 6.
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13 Xerox Standard Accounting of prints, copies or scans performed. When XSA is enabled, Users must enter their account details in the printer driver to print documents from their Workstations. The XSA feature is mutually exclusive from any other accounting feature. If XSA is enabled at the machine, you cannot enable Foreign Device Interface or Network Accounting. Xerox Standard Accounting can be enabled via the CentreWare Internet Service.
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Overview Enable Xerox Standard Accounting from the Machine 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch [Tools]. 6. Touch [Accounting]. 7. Touch [Accounting Enablement]. 8. Touch [Authentication Mode]. 9. Touch [Enable] under the Xerox Standard Accounting option. 10. Touch [Save]. 11. Press the button. 12.
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13 Xerox Standard Accounting 2) [Mask User ID] and [Mask Account ID] checkboxes allow asterisks (******) to be shown when IDs are entered. b) Use Default Accounting Codes - Setup the default settings for Account Type and Account ID (if applicable). 8. Click on [OK]. 9. Click on [Apply] to save changes. 10. Click on [OK] to exit. When you use the printer driver to print a document you will be asked to enter your User ID. Mac OS 1. Open a document to print and click on [File] and then [Print]. 2.
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Set Usage Limits 4. Click on [Add Account]. 5. The new account will appear in the [Group Accounts] list and the [default for new users] option will be automatically set. NOTE: More groups can be created in the same way. The next step is to create a User Account. Once you have created user(s) account, you can add them to the default Group Account or a specific Group Account. Create a User Account 1. Click on the [Properties] tab. 2. Click on the [General Setup] link. 3.
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13 Xerox Standard Accounting • Black Printed Impressions The maximum number of documents that can be printed by a User, from their Workstation via the printer driver. • Black Copied Impressions The maximum number of copies that can be produced by a User via the Copy feature on the machine. • Network Images Send The maximum number of documents that can be sent over the network by the User.
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Use the Xerox Standard Accounting insufficient credit remaining for this feature”. Users will not be able to use the feature until their limit is reset. If the User performs a copy, scan or fax job at the machine, and mid-way through the job their limit is exceeded, the job will be deleted. If the User's limit is reached before a print job is completed, an error report will print at the machine to notify the User that their limit has been reached. The job will be deleted from the print queue.
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13 Xerox Standard Accounting Account Example In the example below, the Administrator creates a User called Jane Smith and makes her a member of the default Group Account, called Finance Department. The Administrator creates two General Accounts called Project A and Project B and adds Jane Smith to each account. Jane can now record any impressions that she makes at the machine to a particular account. At the machine, Jane enters her Account ID and selects Project A.
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Optional Step: Reset User Limits Optional Step: Reset User Limits 1. At your Workstation, open the Web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [General Setup] link. 5. Click on the [Xerox Standard Accounting] link. 1. Select the [Manage Accounting] link. 2. Click on the [Limit Access] button next to the required User. 3.
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13 Xerox Standard Accounting Optional Step: Backup and Clone Settings to Another Machine The Cloning feature enables you to copy machine settings, including XSA settings and account information, to a file on your workstation or server. You can then use this file to restore the data and settings on the machine or to copy the information to other Xerox machines. All the machines involved in the cloning procedure must have the same system software version. Create Back-up file 1.
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Optional Step: Backup and Clone Settings to Another Machine 8. Click on the [Install] button. 9. Click on the [OK] button to install the file. 10. The machine will be unavailable over the network for several minutes. 11. The XSA settings and data will be restored as they were when the back-up file was created. If you are cloning another machine you may want to change, delete or reset the XSA accounts as appropriate for the new machine.
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13 Xerox Standard Accounting 124 Xerox WorkCentre 4250/4260 Series System Administration Guide
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14 SMart eSolutions This chapter explains how to set up the SMart eSolutions of the machine. This is the procedure to follow to install and setup this feature: 1. Overview on page 125 2. Information Checklist on page 125 3. SMart eSolutions Information on page 126 4. Setup Meter Assistant on page 127 5. Supplies Assistant on page 127 Overview SMart eSolutions provides Xerox customers with a setup page to guide you through the steps required to configure the device for automatic meter readings.
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14 SMart eSolutions SMart eSolutions Information 1. Open your Web Browser and enter the TCP/IP address of the machine in the Address or Location field and press [Enter]. Your Browser will display the machine Home Page. 2. Click the [Status] tab. 3. Click [SMart eSolutions]. 4. The device communication section indicates if your device is successfully communicating with Xerox. If there is an error in communication, select the [Settings] button to update the Internet proxy settings. 5.
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Setup Meter Assistant Setup Meter Assistant The Meter Assistant is a component of SMart eSolutions. The [Meter Assistant] tab provides detailed information, including dates, times, and counts of impressions sent in the last billing meter transmission. The meter data is recorded in the Xerox service management system. It is used for the invoicing of metered service agreements, and also for evaluating consumable usage against printer performance.
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14 SMart eSolutions 128 Xerox WorkCentre 4250/4260 Series System Administration Guide
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15 Security This chapter describes how to configure the Security features for the machine. The following features can be installed and configured: 1. Security @ Xerox on page 129 2. Standard Authentication on page 129 3. 802.1X Authentication on page 136 4. Image Overwrite Security on page 138 5. IP Filtering on page 144 6. IP Sec on page 145 7. Audit Log on page 146 8. Machine Digital Certificate Management & Trusted Certificate Authorities on page 148 9. SNMP on page 151 10.
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15 Security locally by an internal database stored in the machine, or by a card reader or authentication solution with the Xerox Secure Access feature. The Administrator can select one of these environments to provide network authentication: • Kerberos (Unix, Linux) • Kerberos (Windows ADS) • SMB (Windows NT 4) • SMB (Windows ADS) • LDAP User’s are required to enter at least a user name and password based on the authentication environment.
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Standard Authentication 2. Ensure that the Authentication Server to be used is functional on your network. Refer to your manufacturer's documentation for instructions to complete this task. There are 3 steps to the Network Authentication set up: 1. Enable Network Authentication or Network Authentication with Guest Access. 2. Configure the machine with the server details that you will use for authentication. 3.
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15 Security 16. Follow the steps in Verify that LDAP Authentication is enabled at the machine on page 135 to check that you have setup authentication correctly. Configure Network Authentication - Kerberos (Windows ADS) 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Security] link. 5. Click on the [Authentication] link. 6. Click on the [Authentication] link. 7.
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Standard Authentication 7. Click on [Require Network Authentication]. 8. To allow guests to access the machine, select the [Allow Guest Access] option and enter the required [Passcode] for the guest account. NOTE: You cannot leave the Passcode blank. 9. Select the [SMB (Windows NT 4)] option as the Authentication Type. 10. Click on [OK]. 11. Enter the [Domain] name within the [Required Information] area.
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15 Security NOTE: If the Primary Domain Controller to which the users are to be authenticated resides on a different subnet from the machine, select the Optional Information checkbox and enter the IP address or Host Name of the Primary Domain Controller. This is done because the SMB broadcast cannot get through a router unless the router is configured to allow it. Entering the IP address or Host Name will allow the authentication request through the router. 12.
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Standard Authentication Verify that LDAP Authentication is enabled at the machine 1. Touch [E-mail]. NOTE: It may be necessary to press the button first. 2. You will be prompted to enter your username and password. Enter an account that is valid on the Authentication Server. 3. Touch [Enter]. The E-mail feature should become accessible. Configure Local Authentication Information Checklist 1. Ensure that the machine is fully functional on the network. 2.
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15 Security 6. Re-type the password in the [Retype Password] field. 7. Enter the user's e-mail address in the [E-mail Address] field. 8. Enter the user’s phone number in the [Phone Number] field. 9. Click on [Apply] to add the new User. 10. You can export the list of User accounts to your computer and then open and make changes to the file in an application that supports comma separated values .
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802.1X Authentication The Administrator can configure the machine to use one EAP type. EAP types supported on the Xerox machine are: • EAP-MD5 • PEAPv0/EAP-MS-CHAPv2 • EAP-MS-CHAPv2 Information Checklist 1. 802.1X authentication must be supported on the network where Xerox machines are connected. 2. Ensure that your 802.1X Authentication Server and authentication switch are available on the network. 3.
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15 Security 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Security] link. 5. Select [802.1X] in the directory tree. 6. Under the 802.1X area, checkmark the [802.1X] enable box. 7. Select the [Authentication Method] from the drop-down menu. 8. In the Credentials area, enter details for the [Username] and [Password]. 9. Click on the [Apply] button to confirm selection.
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Image Overwrite Security Standard and Full Overwrite ODIO has the ability to perform Standard and Full Overwrites: • Standard ODIO will overwrite all jobs stored in image data as well as fax card image data. Standard ODIO will not overwrite fax mailbox, Poll store (mailbox 0) and dial directory information, or folders created with the Save Job for Reprint feature, if these features are installed on the machine. Standard overwrite takes about 30 minutes.
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15 Security IMPORTANT: Whilst an Overwrite is in progress, the machine should not be used to perform any jobs and the power should not be switched off. 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch the [Tools] tab. 6. Touch [Security Setting]. 7. Touch [Image Overwrite Security]. 8. Touch [On Demand Image Overwrite]. 9.
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Image Overwrite Security IMPORTANT: Whilst an Overwrite is in progress, the machine should not be used to perform any jobs and the power should not be switched off. Information Checklist Before starting the Installation procedure, please ensure that the following items are available and/or the tasks have been performed: 1. Ensure that the machine is fully functioning on the network. 2. Ensure that the TCP/IP and HTTP protocols are configured on the machine and fully functional.
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15 Security Scheduled On Demand Image Overwrite 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine that you wish to copy the cloned settings to, in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Security] link. 5. Click on the [On Demand Image Overwrite] link. 6. Click on [Scheduled] in the directory tree. 7. Select either [Standard Overwrite] or [Full Overwrite] depending on the overwrite you want to perform. 8.
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Image Overwrite Security 1. Ensure that the machine is fully functioning in its existing configuration before you enable Immediate Image Overwrite. Enable the IIO By default, this security feature is disabled. 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password. The default is 1111. 3. Touch [Enter]. 4. Press the button. 5. Touch the [Tools] tab. 6. Touch [Security Setting]. 7. Touch [Image Overwrite Security].
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15 Security IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering allows you to prevent unauthorized access by TCP/IP (Transmission Control Protocol/Internet Protocol). The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses permitted to communicate with the machine. Enable IP Filtering 1.
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IP Sec For example: • 2001:DB8:1234:215:215:99FF:FE04:D345 / 128 is used to reference a complete address. • 2001:DB8:1234:215:215:99FF:FE04:D345 / 64 is used to reference prefix address consisted of leftmost 64 bits only. • 2001:DB8:1234:215:215:99FF:: / 80 is used to reference prefix address consisted of leftmost 80 bits only. 13. Click on the [Apply] button to accept changes. 14. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. 15.
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15 Security Audit Log The Audit Log is a list of activities that have been completed at the machine and is displayed in a raw text format. The Internet Services Audit Log screen allows the administrator to enable the machine to download an audit log. IMPORTANT: Audit Log cannot be enabled until SSL (Secure Sockets Layer) is enabled on the machine. To enable SSL on a machine, the machine needs to have a Server Certificate.
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Audit Log 6 = Network Scan job 7 = Server Fax job 8 = IFAX 9 = Email job 10 = Audit Log Disabled 11 = Audit Log Enabled 12 = Copy 13 = Embedded Fax 14 = Print/Fax driver LAN Fax job 15 = Data Encryption 16 = Scheduled ODIOD Standard started# 17 = Scheduled ODIO Standard complete 18 = Scheduled ODIO Full started 19 = Scheduled ODIO Full complete 20 = Scan to Mailbox job 21 = Delete File/Dir (CPSR) 22 = USB 23 = Scan to Home 24 = System Configuration Data Changes Event Description The Audit Log contains a ma
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15 Security • comp-deleted - the job was deleted. • comp-terminated - the job was cancelled. Identify the PC or User To record the User's name in the Audit Log, Network Authentication must be configured on the Xerox machine. IIO Status If IIO (Immediate Image Overwrite) is enabled, this column will show the status of overwrites completed on each job. Entry Data This column contains any additional data that is recorded for an Audit Log entry, for example: • Machine name. • Job name. • Username.
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Machine Digital Certificate Management & Trusted Certificate Authorities • Network Accounting configuration. To enable SSL on a machine, it needs to have its own digital certificate. When clients make a request to the device, it exports the certificate to provide an encrypted channel.
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15 Security NOTE: The Common Name is taken from the machine’s IP Address/Host Name and Domain Name. 10. Enter the [E-mail Address] of the Administrator who is responsible for the secure management of the machine. 11. In the [Days of Validity] box, enter the number of days that the certificate should be valid. Once the specified time is reached, the certificate will expire. NOTE: The start time is based on the current machine system time so it is important that the time is set correctly on the machine.
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SNMP a) Return to the Machine Digital Certificate Management screen in the Internet Services Security menu. b) Click on [Upload Signed Certificate]. c) Browse to the signed certificate file on your PC and click on the [Open] button. d) Click on the [Upload Certificate] button. e) If successful, the Current Status will display the message “A Signed Certificate is established on this machine.
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15 Security Edit SNMP settings 8. Click on the [Edit] button. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. 9. Enter the [GET Community Name] and [SET Community Name] details under the Community Names area. NOTE: If you change the GET and/or SET Community Names, you must change all network applications that are communicating via SNMP with this machine to use the new GET/SET names. 10. Enter a name for the default [TRAP Community Name].
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SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [Connectivity] link. 5. Click on the [Protocols] link. 6. Click on the [SNMPv3] link. 7. Click the [Enable] checkbox. 8. Enter the [Username]. 9. Enter the [Authentication Password]. 10. Select the Algorithm type. 11.
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15 Security 154 Xerox WorkCentre 4250/4260 Series System Administration Guide
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16 Xerox Secure Access This chapter describes how to configure Xerox Secure Access. This is the procedure to follow to install and setup this feature: 1. Overview on page 155 2. Information Checklist on page 156 3. Configure Xerox Secure Access on the Device on page 156 4. Use Secure Access on page 158 Overview Administrators can configure the device so that users must be authenticated before they can access specific services or areas.
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16 Xerox Secure Access Information Checklist 1. Ensure the Xerox device is fully functional on the network. TCP/IP and HTTP protocols must be configured so that Internet Services can be accessed. 2. Ensure the Xerox Secure Access authentication server is installed and configured with user accounts. Refer to the documentation with the authentication server to complete this task. Contact your Xerox Sales Representative if you do not have the Xerox Secure Access Server. 3.
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Configure Xerox Secure Access on the Device Access the Authentication Page To access the [Authentication] Page: 1. Open your web browser and enter the TCP/IP address of the device in the Address bar. Press [Enter]. 2. Click the [Properties] tab. 3. If prompted, enter the User ID and Password of the device administrator account. The default is [admin] and [1111]. Click [Login]. 4. Click [Security]. 5. Click [Authentication].
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16 Xerox Secure Access Check the Server Configuration Address Check that the Xerox Secure Access Server has been configured to point to the device. If the feature has been configured correctly the address information should be populated with the address of the Xerox Secure Access Server. If the information is incomplete or incorrect, in the Server Communication area select [IP address] or [Hostname] and enter the address of the Xerox Secure Access Server.
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17 CentreWare Internet Services (CWIS) This chapter explains how to enable and use the CentreWare Internet Services CWIS feature of the machine. The following information is provided. The following areas are covered: 1. Overview on page 159 2. Information Checklist on page 160 3. Enable HTTP on the Machine on page 160 4. Access CWIS on page 160 5. General on page 161 6. Alerts on page 161 7. Trays on page 162 8. Consumables on page 162 9. Billing and Counters on page 163 10.
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17 CentreWare Internet Services (CWIS) Information Checklist Please ensure that the following items are available or have been performed before accessing CentreWare Internet Services (CWIS): 1. The machine should be physically connected to the network with TCP/IP enabled so that CWIS can be accessed from a web browser. 2. An existing operational workstation with TCP/IP Internet or Intranet accessibility is required. 3. HTTP (Hyper Text Transfer Protocol) should be enabled on the machine.
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Access CWIS 2. In the URL field, enter http:// followed by the IP Address of the machine. For example: If the IP Address is 192.168.100.100, enter the following into the URL field: 192.168.100.100. 3. Press [Enter] to view the Home page. 4. Click a tab to access the desired page, or click on the Index icon at the top of the machine web page to access the index and contents list.
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17 CentreWare Internet Services (CWIS) 2. Press [Enter]. 3. Click on the [Status] tab. 4. Click on the [Alerts] link. The following information is displayed: • Severity - The importance or impact of the problem. • Status Code - If the problem needs a Service Representative to fix it then let them know this code when you talk to them. • Description - Displays a warning or details about the problem and how to fix it. • Skill Level - Displays the suggested skill level needed to fix this problem.
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Access CWIS • Replace (Unit Supply is used up and requires immediate replacement). For each unit, the % Life Remaining icon describes the current supply level as a percentage and provides a bar graph visual display. Billing and Counters The Internet Services Billing Information page displays the total number of impressions copied, printed, scanned or faxed by the device. The usage Counters page shows you the number of impressions and images sent by the machine.
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17 CentreWare Internet Services (CWIS) Active Jobs The Active Jobs page displays information about the active job list on the machine. 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Jobs] tab. 4. Click on the [Refresh] button to update the information in the table. The following information is shown: • Job Name - The title of the print job. • Owner - The person submitting the job.
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Image Settings 4. In the File area at the bottom of the screen, enter the name of the document that you want to print, or click the [Browse] to locate the document on your workstation, click on [OK]. 5. Enter the number of [Copies] required in the Printing area. 6. Select the required Delivery Type in the Delivery area: 7. • Immediate Print - the document will print as soon as it is sent to the machine.
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17 CentreWare Internet Services (CWIS) NOTE: Some applications cannot read the default TIFF output. If this functionality is required, click on [LZW]. LZW is a lossless general purpose compression, used for colour and greyscale TIFF images. LZW creates a larger file size than the other two options that use JPEG compression. Portable Document Format (PDF) Settings 7. Click on [Optimized for Fast Web Viewing] if you want to create linearized PDF files. 8.
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Alert Notification Alert Notification Customers can set the Xerox machine to notify Users or operators of problems as they occur on the machine. Alert Notification is configured via CentreWare Internet Services. General Device Alerts 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Properties] tab. 4. Click on the [General Setup] link. 5. Click on the [Alert Notification] link. 6.
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17 CentreWare Internet Services (CWIS) To Edit Xerox or Administrator Support Contact Details 168 1. At your Workstation, open the web browser, enter the TCP/IP Address of the machine in the Address bar. 2. Press [Enter]. 3. Click on the [Support] tab. 4. Click on the [Edit Settings] button. 5. Enter the contact details in the entry fields. 6. Click on the [Apply] button to accept the settings. 7. Click on [OK].
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18 Software Upgrade Overview The Software Upgrade feature allows the customer to upgrade the machine software as requested by a Xerox Customer Support Centre Representative, without needing a Customer Service Representative to be present. When should I upgrade the software? Xerox is continually seeking to improve its products and a software revision may become available to improve functionality on the machine.
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18 Software Upgrade 2. Manual Upgrade using a USB flash drive If your machine does not have a network connection, it is possible to upgrade the software by connecting a USB flash drive to the USB port at the front or on the side of the machine, for more instructions refer to Manual upgrade using a USB flash drive on page 171. 3. Manual Upgrade using Print File Submission An upgrade file may be submitted as a print ready file to a printer port, example Port 9100.
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9. Click on the [.hd] file. 10. Click on the [Open] button. 11. Click on the [Install Software] button to proceed with the upgrade. If prompted, enter the Administrator’s User ID [admin] and Password [1111], and click on [Login]. 12. The file will be sent to the printer and will disable the printing functionality. The web browser will become inactive and you will not be able to access the machine via this method until the upgrade has completed and the machine has rebooted.
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18 Software Upgrade 7. From the Print List select the Upgrade File [.hd] by touching it. 8. Press the green button to send the file to the machine and start the upgrade process. 9. The User Interface will indicate the status of the upgrade and the machine will reboot once it is complete. If you have chosen to print the Confirmation Report, it will be printed after the machine has rebooted successfully.
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19 Troubleshooting This chapter contains problem solving procedures and how to further assistance. For more information, refer to the following sections.
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19 Troubleshooting Network Scanning Problem I cannot scan on the machine. 174 Action 1. If a Scan to File Confirmation Report is produced check the details. 2. Print a System Configuration Report to check that Network Scanning is configured correctly. 3. Ensure that the scan filing location, User account and password are correctly configured on the machine. 4. Ensure that the User account has Read and Write access to the scan filing location. 5.
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Network Scanning Problem I cannot scan to an FTP site. Action If you are using FTP to file scanned images, follow these instructions to check that the service is configured correctly: 1. Open a command prompt window from your Workstation: a) Click on [Start]. b) Click on [Run]. c) Enter cmd. d) Click on the [OK] button. 2. In the [Command Prompt] window, enter ftp then enter a space, then enter the IP Address of your FTP Server. For example: C:\>ftp 192.221.13.
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19 Troubleshooting Problem I cannot scan to an HTTP or HTTPS site. Action 1. If the machine has been configured to scan to an HTTPS destination with Server Validation enabled, the scan will fail if the server certificate is either expired, untrusted, or contains an incorrect domain name. Verify the HTTPS configuration within CentreWare Internet Services. 2. Verify the server certificate within CentreWare Internet Services. 3.
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LDAP Problem Action 6. Ensure the device is able to access the script. To enable permissions to execute scripts on a Windows 2003 server: a) Click on the [Start] menu. b) Select [Programs]. c) Click on [Administrative Tools]. d) Select [Manage Your Server]. e) Select [Web Interface for Remote Administration of Web Services]. f) Select [Web Server]. g) Select [Web Execute Permissions and enable scripts and executables].
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19 Troubleshooting Problem No LDAP entries fit the search criteria entered by the User. 178 Action Verify the Search Name Order is set to match the name syntax used in your environment. This setting is located within the Internet Services LDAP screen.
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Server Fax Server Fax Problem I cannot use this feature on the machine. Action 1. If a Server Fax Confirmation Report is produced check the details. 2. Print a Server Fax Confirmation Report to check that Server Fax is configured correctly. 3. Ensure that the fax filing location, User account and password are correctly configured on the machine. 4. Ensure that the User account has Read and Write access to the fax filing location. 5.
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19 Troubleshooting Embedded Fax Problem I cannot use this feature on the machine. Action Ensure that the fax settings are correctly configured. 1. Press the button on the machine to enter the Tools pathway. 2. Enter the Password of the Administrator’s account. The default is [1111]. 3. Touch [Enter]. 4. Press the button. 5. Touch the [Tools] tab. 6. Touch [User Interface]. 7. Touch [Service Enablements]. 8. Touch [Embedded Fax]. 9.
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Network Accounting Network Accounting Problem I cannot use this feature on the machine. Action 1. Press the button on the machine to enter the Tools pathway. 2. Enter the Administrator’s Password. The default is [1111]. 3. Touch [Enter]. 4. Press the button. 5. Touch the [Tools] tab. 6. Touch [Accounting]. 7. Touch [Accounting Enablement]. 8. Touch [Authentication Mode]. 9. Check that Network Accounting is enabled.
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19 Troubleshooting Printing Problem I cannot print to the machine. The machine is printing slowly. My jobs are deleted or the machine is requesting me to log in. My jobs are not printing on the correct paper. 182 Action 1. Ensure that there are no network connectivity problems with the Xerox machine. 2. Print a Test Page from the Xerox print driver to the machine to verify connectivity. 3. Ensure that the print server is functional. 4.
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Connectivity Connectivity Problem The machine is not available on the network. The machine has an incorrect TCP/IP Address. Action Network Connectivity 1. Print a Configuration Report at the machine to ensure that the network address information is correctly configured. 2. Ensure that the Online button is enabled within the Tools area at the User Interface screen. 3. Connect to the machines IP address 4. Ensure that the machine is configured with an Ethernet speed that matches your hub or switch.
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19 Troubleshooting Problem Action Incorrect TCP/IP Address In certain situations you may find the machine is configured with an incorrect IP Address or displays a network error. There are several possible causes of this: 1. When the machine boots up it discovers that it has been configured with an IP Address that is owned by another machine. Solution - Configure the machine with a unique IP Address. 2. The machine cannot connect to the DHCP or BootP server.
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Store Files Store Files Problem I cannot store jobs Action 1. Memory is full. 2. Delete files from Store Files folders.
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19 Troubleshooting 186 Xerox WorkCentre 4250/4260 Series System Administration Guide
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Appendix A Wireless Connectivity Overview The Xerox machine is compatible with 802.11 (Wi-Fi®) wireless networks, when used with an external wireless adapter .802.11 Ethernet Bridge. 802.11 Wireless Networking The location where the machine is installed must be covered by an 802.11 wireless network. This is typically provided by a nearby wireless access point or router, which is physically connected to the wired Ethernet that serves the building. 802.
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Xerox public MIBs are located at: http://ftp.xerox.com/pub/drivers/MIBs/ Customers can download the MIBs and use their SNMP tool to obtain the required information. Enable/Disable System Timer Values To enable or disable any System Timer Value for either of the following must be carried out on the machine: • System Time Out • Incomplete Scan • Held Job Time Out At the machine 1. Press the button on the machine to enter the Tools Pathway. 2. Enter the Administrator’s Password.
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Enable/Disable System Timer Values 18. Select the timer value for hours (0 - 120 Hours) and for minutes (0 - 59 minutes) by touching the UP and DOWN arrow. 19. Touch [Save] to return to the Timers menu. 20. Press the button. 21. Touch [Confirm] to exit the Tools Pathway.
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190 Xerox WorkCentre 4250/4260 Series System Administration Guide
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INDEX Numerics 802.11 ethernet bridge 187 802.11 Wireless Adapter 187 802.11 Wireless Networking 187 802.
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INDEX machine 32 procedure 32 Cloning 32 Completion Status 147 Configuration 52 Configuration Report 9, 169 Configure 802.
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INDEX configure feature 77 configure SMTP 76 enable 76 setup address books 80 E-mail Image Settings 80 Embedded Fax 89, 97 enable 98 overview 97 Enable Audit Log 146 Enable Dynamic DNS Registration 15 Enable the IIO 143 Entry Data 148 Ethernet 7 configure settings 8 Ethernet Cable 8 Ethernet Settings 8 Event Description 147 Event ID 146 Export local address book 85 EXT 7 F Fax add from phonebook 103 add recipient 103 cover sheet 104 use LAN 102 Fax Destinations 65 Fax Images Send 118 Fax Options 104 FDI 7,
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INDEX Immediate Overwrite Error 143 Incomplete Scan 188 Install clone file 33 print driver for Apple Talk (Windows) 43 print driver for IIP (Windows) 39 print driver for RAW TCP/IP / Port 9100 (WindowsI) 41 print driver for TCP/IP (Apple Mac) 50 Installable Options 46 Interface Ports 6 Interface ports front 6 rear 7 Internet Printing Protocol (IPP) Por 38 Introduction 1 IP Filtering 144 overview 144 IP Sec 145 IPP 7 IPv4 Filtering 144 IPv6 Filtering 144 J Job Log 64 Job Management 166 K Kerberos (UNIX/Lin
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INDEX Netware 21 Network Accounting 107 enable 108 test 111 Network accounting activate machine 110 configure 109 enable Mac OS X 111 Win 2000 110 Win XP or Vista 110 overview 107 verify service enablement 110 Network Authentication 131, 132, 133, 134 Network Factory Default button 161 Network Images Send 118 Network Installation 13 Network Scanning add file destination 61 destination services 64 document management fields 65 field name 65 require user input 66 mask user input 66 record user input to job lo
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INDEX Linux CUPS dynamic addressing 29 static addressing 28 Linux LPR via PrintTool static addressing 29 Print Services for Unix 35 Printer Drivers install for LPR port (Windows) 37 New print queue 35 Printer drivers configure 48 Printing Preferences 47, 53 Q Quick Network Setup 9 R Rebooting 161 Repository 56, 90 default template 64 File Transfer Protocol (FTP) 56, 91 HyperText Transport Protocol (HTTP) 59, 93 HyperText Transport Protocol over Secure Socket Layer (HTTPS) 59, 93 Server Message Block (SMB)
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INDEX T TCP/IP 7 TCP/IP (Windows) 13 Template 67 Template Pool Location 69 Test local address book 85 Transparency Separator 48 Trays 162 Troubleshooting 173 Trusted Certificate Authorities 148 tty method 26, 27 U UNIX 53 Unix SCO 26 configure client 26 GUI method 27 tty method 27 Solaris 2.
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INDEX use feature 119 198 Xerox WorkCentre 4250/4260 Series System Administration Guide