XEROX WorkCentre Pro 555/575 Advanced Features Guide 708P84302
Xerox Limited, Global knowledge and Language Services, Enterprise Centre, Bessemer Road, WELWYN GARDEN CITY, AL7 1HE United Kingdom ©2000 by Xerox Corporation. All rights reserved. Xerox®, Xerox Limited® and all the products mentioned in this publication are trademarks of Xerox Corporation and Xerox Limited. Products and trademarks of other companies are also acknowledged.
Table of Contents Chapter 1 Introduction .............................................................................1-1 Finding Information in the Advanced Features Guide (SAG) .....................1-1 Information provided by the User’s Guide ..................................................1-3 Document Conventions ..............................................................................1-4 Notes, Cautions, and Warnings..................................................................
Modifying or Deleting One Touch Dial Numbers .............................. 2-25 Pre-setting Group Numbers ............................................................2-26 Programming Group Send ............................................................... 2-28 Deleting or Modifying a Group Number.................................... 2-29 Filling out the One Touch Label................................................ 2-30 Setting the Department Codes ........................................................
Multi Access Function Table - PC.............................................2-58 Chapter 3 Receiving Documents ............................................................3-1 Basic Receive.............................................................................................3-3 Setting the Auto Answer Mode ...........................................................3-3 Setting the Fax/Tad Answer Mode*....................................................3-4 Setting the Tel/Fax Answer Mode* .............
Chapter 5 Transmitting Documents ....................................................... 5-1 Transmission Modes ......................................................................... 5-1 Memory Send or Direct Send Default Mode............................................... 5-4 Memory Send ............................................................................................ 5-5 Direct Send ................................................................................................
ITU-T Relay Communications ..................................................................5-33 ITU-T Relay Transmission................................................................5-33 Chapter 6 Cancelling Jobs ......................................................................6-1 Stop Key .....................................................................................................6-1 Job Status Key ...........................................................................................
Deleting a Document Stored in a Local ITU-T Mailbox ............. 8-9 Remote ITU-T Mailbox .....................................................................8-11 Sending to a Remote ITU-T Mailbox........................................ 8-11 Polling a Remote ITU-T Mailbox ..............................................8-14 Attaching an ITU-T Sub Address...................................................... 8-16 Transmitting a Document to an ITU-T Sub Address ................
Making Copies..........................................................................................10-1 Chapter 11 Using the ControlCentre ....................................................11-1 Setting up the WorkCentre .......................................................................11-2 Setting the Machine Defaults............................................................11-2 Setting up the Telephone Lines........................................................
Deleting One Touch Key Entries .................................................... 11-15 Presetting a Speed Dial Number.................................................... 11-15 Editing a Speed Dial Number ......................................................... 11-16 Deleting Speed Dial Numbers ........................................................ 11-17 Presetting a Group Dial Number .................................................... 11-17 Editing a Group Dial Number ................................
Calling for Service ....................................................................................12-3 Error Messages and Codes......................................................................12-3 Error Codes ..............................................................................................12-6 Status Code Table............................................................................12-8 Transmission Problems .........................................................................
Cleaning the Cabinet....................................................................... C-21 Cleaning the Document Scanner .................................................... C-22 Cleaning the Paper Pickup Roller and Paper Guide ....................... C-24 Appendix D Data Sheet........................................................................... D-1 Appendix E Safety Certification and Environmental Compliance ...... E-1 Laser Safety Information ...................................................
Introduction 1 Introduction Thank you for purchasing the Xerox WorkCentre Pro. The WorkCentre is designed for ease of use, but to use your machine to its fullest potential, take some time to read the Documentation. You will be ready to send and receive faxes and make copies with your machine as soon as you have read the User Guide. You can then refer to topics in this Advanced Features Guide as needed.
Introduction Polling - Chapter 7 Describes the Polling functions and instructs how to perform each function. Mailbox Communications - Chapter 8 Describes both the Xerox Mailbox system and the standard ITU-T Mailbox system and instructs how to use the mailbox functions for each system. Reports - Chapter 9 Describes the reports and lists and instructs how to setup or print each report. Copying Documents - Chapter 10 Describes the Copy functions and instructs how to perform each function.
Introduction Information provided by the User’s Guide In addition, the User’s Guide contains the following sections: Table of Contents Use the Table of Contents to find topics easily. How to Use this Manual - Chapter 1 Describes the information in the User’s Guide and Advanced Features Guide. Introduction - Chapter 2 Describes the system and space requirements and the system and hardware features of the machine and provides an overview of how the machine operates. Each key on the Control Panel is described.
Introduction Document Conventions A document convention is simply a way of presenting information. This section explains the conventions used in the WorkCentre Pro User’s Guide. Many procedures require you to press a key to perform a function; these keys appear in boldface type. For example: Press Start to send a fax. When you use the Menu Mode, you may have to press a series of keys before arriving at the desired menu. The resulting screen message for each step appears next to the series of keys pressed.
Introduction Notes, Cautions, and Warnings This manual uses notes, cautions, and warnings to emphasize information the reader needs. Notes contain information that supplements the text. Notes are emphasized with italics. The following is an example of a note: Note: Notes are provided as additional information. The following are examples of a caution and a warning: CAUTION Do not touch the green drum surface. Touching the drum could reduce the print quality.
Introduction 1-6 WorkCentre Pro 555/575
Programming the Machine 2 Programming the Machine This chapter contains detailed instructions for programming the WorkCentre from the Control Panel. Step-by-step instructions are provided for programming features using the Menu Mode, storing frequently used numbers to automatic dialing keys, and setting machine defaults. Using the Menu Mode Various functions of the WorkCentre are available by selecting menu items with the menu screen displayed on the Control Panel.
Programming the Machine Keys used in Menu Mode Operation The following table lists the keys commonly used when programming the machine in Menu Mode. Key Key Description Menu Press the Menu key to change the display from Standby Mode to the menu screen. When the menu screen is already displayed, press this key to scroll up through the menu selections. When a menu screen is displayed, press the Down arrow key to scroll down through the menu selections.
Programming the Machine To program a Menu feature using the scroll keys: 1. From the Standby Mode, press: Menu 2. Using the Menu map 1.Fax features and arrow keys, scroll through the list until the feature you wish to program is displayed, then press the Enter key. 3. The next menu layer is displayed. Using the and arrow keys, scroll through the list until the feature you wish to program is displayed, then press the Enter key.
Programming the Machine Menu Flow Map 2-4 WorkCentre Pro 555/575
Programming the Machine WorkCentre Pro 555/575 2-5
Programming the Machine 2-6 WorkCentre Pro 555/575
Programming the Machine Character Entries When programming your Machine ID or names assigned to Speed Dial numbers and One Touch Keys, you enter characters. Also, many features programmed in the Menu Mode require text entries. The following table lists the keys used to enter characters. For more information on entering characters, refer to the character entry procedures later in this chapter. Keys used to Enter Characters Key Function Moves the cursor to the left to delete, change or add characters.
Programming the Machine Character Code Table The Character Code Table lists all characters that can be entered when programming the WorkCentre. The table lists the numeric keys in the left column and the characters that correspond to each key in the right column. Multiple characters are assigned to most keys and accessed by pressing the corresponding key a specific number of times. For example: To select the character A, press the 2 key one time; to select the character B, press the 2 key two times.
Programming the Machine Entering Characters Using the Numeric Keypad to enter characters: Correcting Characters Note: You may need to move the cursor to the left or right, then reposition the cursor prior to entering or deleting a new character. Replacing Characters Input correct characters over the existing characters. Name [XERIX (40 max) ] 1. Using the and arrow keys, position the cursor at the character to be corrected. Name [XEROX WorkCentre Pro 555/575 (40 max) ] 2.
Programming the Machine Deleting or Inserting Characters Name [XERX (40 max) ] 1. Using the and arrow keys, position the cursor at the character to be deleted or at the point of insertion. Note: If you are not in the insert mode, pressing Delete deletes the character, but the spaces remain. Name [XERX (40 max) ]I 2. Press: Insert . The message “I” is displayed. Name [XEROX (40 max) ]I 3.To insert, enter the correct character(s). To delete, press 2-10 Delete .
Programming the Machine Direct Access Function Keys The 5 Direct Access Function Keys, located in the left of the Control Panel, are programmed to perform some of the most frequently used features automatically. Several of these keys use multi-layered menus similar to the Menu Mode. The following maps illustrates the Direct Access Function Keys displaying the available programmable features.
Programming the Machine Setting Up the Phonebook Remote telephone numbers can be assigned to Speed Dial numbers and/or One Touch Keys in the Phonebook. The numbers are used for Alphabetical Dialing, Speed Dialing, One Touch Dialing, Chain Dialing, Group Dialing and Polling Operations. Once preset, these features allow you to send documents or make a telephone call to frequently called numbers by pressing a few keys.
Programming the Machine • Determine which fax options you want to store with the One Touch or Speed Dial telephone number. The following options are available: Send Later: Select this option to designate the time you want to begin the job. Confirm Report: Select this option to print a confirmation report after the job. Listen to Dial: Select this option to turn the monitor speaker on. Fax Speed: Select this option to send documents at a slower speed.
Programming the Machine Once you assign a Speed Dial number and select Fax Options for that number, you can link the Speed Dial number to a One Touch Dialing Key for faster dialing. If you link the speed dial number to a one touch key, you can dial the number using both methods. Hint: To print a list of all assigned Speed Dial numbers, press: Phonebook Report (See the User’s Guide.) To assign Speed Dial numbers: 1. Press: Menu Speed Dial Number (1-999) [ ] 2.
Programming the Machine 4. Using the Numeric Keypad, enter the fax telephone number (max. 128 digits) you want to assign to the Speed Dial number, then press Enter. Alt Number [ Hint: ] You can enter a pause or charge code in the primary and alternate telephone numbers. To enter a pause, press the Pause key. To enter a charge code, press the Charge Code key after entering the telephone number. 5.
Programming the Machine 8. Select the Fax Option you want to assign to this Speed Dial: To exit this option, press , and go to step 23 to complete the procedure. To select Send later, press , and go to step 9. To select Confirmation page, press To select Listen to dial, press To select Fax speed, press , then go to step 11. , then go to step 13. , then go to step 15. To select Sub address, press , then go to step 17. Send Later 9. Enter the desired time you want to start the job (within 24 hours).
Programming the Machine Fax Speed 15. To select fasted possible, press To select 14400bps, press . . To select 9600bps, press . To select 4800bps, press . 16. To add an additional option, go to step 8. To exit, press go to step 23 to complete the procedure. and Sub address 17. To skip this option, press . Go to step 8. To send a document to a sub address location, press to select SUB. SUB (20max) [ ] 18. Enter the numeric remote sub address, then press Enter.
Programming the Machine 22. To add an additional option, go to step 8. To exit, press go to step 23 to complete the procedure. and Press One Touch or ENTER 23. To link this Speed Dial Number to a One Touch key, press the desired One Touch Key; or to skip this step, press Enter . Note: If you select an assigned One Touch number, you have the option of deleting or retaining the information previously stored. 24. To assign additional Speed Dial numbers, repeat steps 2-23. 25.
Programming the Machine Modifying or Deleting Speed Dial Numbers Use this procedure to change or delete a previously assigned Speed Dial number. When you enter the Speed Dial number you want to change or delete, the “Already assigned” message displays. To modify or delete a Speed Dial number: 1. Press: Menu Speed Dial Number (1-999) [ ] 2. Enter the Speed Dial number you want to modify or delete, then press Enter. Already assigned Speed Dial Number 3.Retain 1.Delete 2.Modify 3.
Programming the Machine Pre-setting One Touch Numbers Fifty One-Touch Keys can be programmed to dial a single telephone number, a Speed Dial number or a Group of numbers. An alternate telephone number can be stored with the One Touch key. If the number dialed is busy, the alternate number is dialed after the redial attempts. The alternate number dialing function is not performed in Relay, Polling, or Mailbox communications.
Programming the Machine 3. Using the Numeric Keypad, enter the remote fax telephone number (max. 128 digits), then press Enter. Alt Number [ Hint: ] You can enter a pause or charge code in the primary and alternate telephone numbers. To enter a pause, press the Pause key. To enter a charge code, press the Charge Code key after you enter the telephone number. 4. Using the Numeric keypad, enter the alternate telephone number, then press Enter; or to skip this step, press Enter. Name [ ] 5.
Programming the Machine 7. Select the Fax Option you want to assign to this One Touch: To exit the Fax Option, press To select Send later, press , and go to step 22. , and go to step 8. To select Confirmation page, press To select Listen to dial, press To select Fax speed, press , then go to step 10. , then go to step 12. , then go to step 14. To select Sub address, press , then go to step 16. Send Later 8. Enter the desired time you want to start the job (within 24 hours).
Programming the Machine Fax Speed 14. To select fasted possible, press To select 14400bps, press . . To select 9600bps, press . To select 4800bps, press . 15. To add an additional option, go to step 7. To exit, press go to step 22 to complete the procedure. and Sub address 16. To skip this option, press . Go to step 7. To send a document to a sub address location, press select SUB. SUB [ to (20max) ] 17. Enter the numeric remote sub address, then press Enter.
Programming the Machine 20. To exit the sub address option, press . 21. To add an additional option, go to step 7. To exit, press and go to step 22. 22. To assign additional One Touch numbers, repeat steps 2-21. 23. When you have completed the One Touch Key assignments, press Exit or Stop to return to the Standby Mode.
Programming the Machine Modifying or Deleting One Touch Dial Numbers Use this procedure to change or delete a previously assigned One Touch number. When you press the One Touch key you want to change or delete, the “One Touch number Already assigned” message displays. To modify or delete a One Touch number: 1. Press: Menu One touch keys 2. Press the One Touch key you want to modify or delete. Already assigned One touch key 3.Retain 1.Delete 2.Modify 3. To delete the One Touch number, press .
Programming the Machine Pre-setting Group Numbers If you frequently send faxes to the same group of telephone numbers, you can assign these numbers to a Group. Only Speed Dial or One Touch numbers can be assigned to a group. Preset group numbers can also be used for polling. Hint: To print the Group Phonebook, press: Phonebook Report (See the User’s Guide.) It is a good idea to create the list of names and numbers before you actually start programming the machine.
Programming the Machine 2. Using the Numeric Keypad, enter the number (1-1999) you want to assign to this group. Group dial number (1-9999) [ 25] 3. Press: Enter Name [ ] 4. Using the Numeric Keypad, enter the Group name, then press Enter. Enter speed dial or One touch 5. Press the One Touch key you want to include in this Group, or enter the Speed Dial number and press Enter. Press OT or speed dial or ENTER 6. Repeat step 5 to enter additional numbers. 7.
Programming the Machine Programming Group Send The Programmed Group Send feature allows you to send a document to multiple remote parties in a single operation. Using this process eliminates the time and labor required to dial and scan the same document for separate transmissions to different locations. If a number is busy, the machine dials the rest of the numbers before returning to the busy number. To preset a group, see “Pre-setting Group Numbers” in this Chapter.
Programming the Machine Deleting or Modifying a Group Number 1. Press: Menu Group dial number (1-9999) [ ] 2. Using the Numeric Keypad, enter the number of the Group you want to delete or modify, then press Enter. Already assigned Group dial number 3.Retain 1.Delete 2.Modify 3. Select the Change option: To delete this group, press . To modify this group, press . (Refer to “Pre-setting Group Numbers” if necessary.) To exit without changing this group, press 4. The “Group dial number” screen redisplays.
Programming the Machine Filling out the One Touch Label As you assign phone numbers to the One Touch keys, use a pencil to fill in the location name on the One Touch Label.
Programming the Machine Setting the Department Codes Use of the machine can be limited to authorized personnel within each department by setting up a Master Department Code and individual Department Codes. You can assign one Master Code and up to 50 Department Codes. The WorkCentre can then monitor the usage for each department. The Master Department Code is used to setup and modify the Department Code information. During the setup procedure, you are prompted to enter a 5-digit Master Department Code.
Programming the Machine Note: To reset the Department Code, the following is displayed. To recover the Department Code already being set, press 1 . To set a new Department Code, press 2 . Set dept. code 1.Recover setting 2.New 2. To setup the Master Department Code, press Note: . If the Master Number is assigned, go to step 6 to set additional Department Codes. Name [ Note: (40 max) ] Department code 01 is reserved for the Master Code. 3.
Programming the Machine 5. The Master Department Code entry is completed. To setup individual Department Codes, go to step 6. To exit this feature, press Stop. Dept. number (1-50) [ ] 6. Enter a number between 2 and 50 to assign to this Department, then press Enter. Name [ (40 max) ] 7. Using the Numeric Keypad, enter the name to assign to this Department (max 20 characters), then press Enter. Refer to the “Character Entries” Section. Dept. code [ ] 8.
Programming the Machine Changing the Department Code Settings The “Master Department Code” is required to add, change, or delete the Department Code settings. This menu is not available to other department codes. To add or change the Department Code settings: 1. From the “Enter Dept. code” screen, enter the Master Department Code, then press Enter. 2. Press: Menu Set dept. code 1.Yes 2.No 3. To add or change Dept. codes, press . Dept.
Programming the Machine 5. To delete this Dept. code, press . To modify this Dept. code, press . To exit without changing this Dept. code, press . 6. Modify the information as desired. If needed, refer to “Setting the Department Codes” procedure. Press Exit or Stop to exit.
Programming the Machine Setting the Machine Default Settings Error Correct - ECM Default Setting Error Correction Mode (ECM) is an internationally-recognized error correction system. It enables communications with clean images since it automatically re-sends any portion of the document affected by line noise or distortion. This feature cannot be accessed if a document is stored in memory. Note: ECM must be set to On when the 33.6K BPS Modem is in your machine.
Programming the Machine Long Original Setting Using the Long Original setting enables the WorkCentre to scan long documents. The available length options are: 1 M (39 inches): Allows document sizes up to 1 Meter in length (39 inches). If a document longer than 1M is scanned, a “Paper Jam” occurs. Any Length: Allows any length document to be scanned. Note: Selecting Any length turns off the document jam sensor. To set the Long Original setting: 1. Press: Menu Long original 1.1m(39 Inches) 2.
Programming the Machine Redial Count & Interval Setting* When a document is reserved in memory and a job number is assigned, the machine automatically attempts to send the document according to the redial setting. Using this procedure, you can set the length of time between redial attempts (Interval), and the number of times your machine redials a number. The redial interval range is from 1 to 15 minutes, and the number of redials can be set between 0 and 14 attempts.
Programming the Machine Receive Interval You can set a certain interval to try to receive an incoming document when transmitting an outgoing document consecutively from the same phone line. The interval set by this procedure is inserted after every fourth transmission. 1. Press: Menu Interval time (min) (0-14) [ 3] 2. Using the Numeric Keypad, enter the number of minutes you want the machine to wait before transmitting the 5th document. Then, press Enter. 3. The menu selection screen redisplays.
Programming the Machine Resolution & Contrast Setting The default settings can be changed during a transmit or copy operation by pressing the Contrast and Resolution keys on the Control Panel. The following tables define the available default Contrast and Resolution settings: Resolution selection Description Standard Use for sending normal text and graphics. Selected when Resolution LED is off. Fine Use for documents with small characters (newspaper print, etc.).
Programming the Machine To change the Contrast & Resolution: 1. Press: Menu Scan Resolution 1.Standard 2.Fine 3.Superfine 2. Select the Resolution: To select Standard, press To select Fine, press . . To select Superfine, press . Contrast 1.Normal 2.Darker 3.Lighter 3. Select the Contrast: To select Normal, press . To select Darker, press . To select Lighter, press . 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Power Saver Setting The Power Saver function allows you to turn the power off to save power consumption. If the Power Saver function is On, a warm up period is needed before printing occurs. There are two Power Save modes with this machine, Super Power Save and Printer Power Save. • Super Power Save - Turns all the power off to minimize power consumption.
Programming the Machine 3. When you select the Automatic mode, using the Numeric Keypad, enter the time period (in minutes) for standby before the machine enters the Super Power Save mode automatically. Enter time (1-60) [ 3] 4. When you select the Manual mode or Off, select the default for the Printer Power Save mode • Printer Power Save - Turns the printer heater off to save power consumption. Press: Menu Select the Manual mode, press . Then, go to Step 4. Printer power save 1.On 2.
Programming the Machine Refuse Junk Mail Setting This feature prevents your machine from receiving documents from unknown parties. Documents are received only from those parties whose telephone numbers are assigned to your machine phonebook. Refuse Junk Mail is effective only on incoming calls in the Auto Receive Mode. (See “Setting the Auto Answer Mode” in chapter 3.) To enable the Refuse Junk Mail feature: 1. Press: Menu Refuse junk mail 2.Off 1.On 2.
Programming the Machine Ringer Volume Setting Use this feature to adjust the WorkCentre Ringer Volume. The volume range is from 0 (off) to 7 (high). To adjust the Ringer volume: 1. Press: Menu Ringer volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.> 3.>> 2. Using the Numeric Keypad, enter the Ringer Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Alarm Volume Setting Use this feature to adjust the WorkCentre Alarm Volume. The volume range is from 0 (off) to 7 (high). To adjust the Alarm volume: 1. Press: Menu Alarm volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.> 3.>> 2. Using the Numeric Keypad, enter the Alarm Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Key Touch Volume Setting Use this feature to adjust the WorkCentre Key Touch Volume. The volume range is from 0 (off) to 7 (high). To adjust the Key Touch volume: 1. Press: Menu Key touch volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.> 3.>> 2. Using the Numeric Keypad, enter the Key Touch Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Monitor Volume Setting Use this feature to adjust the WorkCentre Monitor Volume. The volume range is from 0 (off) to 7 (high). To adjust the Monitor volume: 1. Press: Menu Monitor volume 4.>>> 5.>>>> 6.>>>>> 7.>>>>>> 8.>>>>>>> 1.Off 2.> 3.>> 2. Using the Numeric Keypad, enter the Monitor Volume setting from 0-7, then press Enter. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Send After Scan Default Setting This feature enables you to determine whether the dialing starts while the machine is scanning the documents or after the machine has scanned all documents in the Memory Send mode. Also, if the dialing after scanning is selected, you can select to delete or send the scanned pages when the memory becomes full during scanning. To set the Send After Scan default mode: 1. Press: Menu Send after scan 2.Off 1.On 2.
Programming the Machine Remote Service Setting Remote Access This feature allows a remote Xerox test facility or service center to perform diagnostic tests on your machine. 1. Press: Menu Remote access 2.Off 1.On To enable the Remote Access feature, press . To disable the Remote Access feature, press . 2. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine Download This selection is used to enable firmware to be downloaded to the machine. The options are anytime or If no job in memory. There are two Download selections: No Job in Memory and Any Time. 1. Press: Menu *** Download firmware 1.Anytime 2.No job in memory To download the firmware when there is no job in memory, press . To download the firmware at anytime, press . 2. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Programming the Machine RDC Password Allows you to password protect the machine from any unauthorized person dialing into the machine. This should be used as security to allow only Xerox authorized service persons to use RDC (remote diagnostics centre) to dial into the machine to retrieve information. You should advise the Xerox authorized service persons of the password in order to do this There are two RDC Password selections: Set RDC Password and Password. 1. Press: Menu *** RDC password 1.
Programming the Machine Separator Page Default Setting When this feature is set to “On”, the WorkCentre prints a page between each received fax. The Separator Page contains the sending machines telephone number, the time the fax was received and the number of pages. To set the Separator Page feature: 1. Press: Menu Separator page 2.Off 1.On 2. Select the Separator Page option: To enable the Separator Page feature, press . To disable the Separator Page feature, press . 3.
Programming the Machine Line Monitor Default Setting Enable this feature to listen to the initial call sequence during all send and polling operations. To enable this feature for a single operation, refer to “Listen to Dial in chapter 5". To set the Line Monitor feature: 1. Press: Menu Line monitor 2.Off 1.Alway 2. Select the Line Monitor option: To enable the Line Monitor feature, press . To disable the Line Monitor feature, press . 3. The menu selection screen redisplays.
Programming the Machine Multi Access Communications Using the built-in memory, as many as 100 operations can be programmed whilst other operations are being carried out, for maximum equipment utilization and efficiency. For example, you can store a document to memory while the machine is receiving a document. Refer to the Multi Access Function Tables that follow. “X” indicates that the functions can be performed at the same time.
Programming the Machine Multi Access Function Table - Local Mailbox Output Print Received File (Man.) Print Received File (auto) Mailbox Input Print Transmission Report Print Report (auto) Multi Copy 1st Access Single Copy 2nd Access Print Report (man.
Programming the Machine Multi Access Function Table - Fax Communication Local Receive to Memory Receive to Printer Memory Send 1st Access Direct Send 2nd Access Transmit Reservation Fax Communication Single Copy X X Multi Copy Scan X X Multi Copy Print X X X X Print Report (Manual) X X X X Print Report (Auto) X X X X Print Transmission Report X X X X Mailbox Input X X X* Mailbox Output X X X X* Print Received File (Manual) X X X X Print Received File (Auto)
Programming the Machine Multi Access Function Table - PC Local Single Copy X X Multi Copy Scan X X Multi Copy Print X X Print Report (Manual) X X X Print Report (Auto) X X X Print Transmission Report X X X Mailbox Input X X Mailbox Output X X X Print Received File (Manual) X X X Print Received File (Auto) X X X Direct Send Comm PC Scanning PC Printing 1st Access Data to PC 2nd Access Data from PC PC Delayed Start X X X Memory Send X X X Receive to Printer
Receiving Documents 3 Receiving Documents The WorkCentre can receive documents automatically or manually. Various features are available for customizing your document receiving operation. You can specify a reduction mode for use when oversized documents are received, collate received documents or receive to memory.
Receiving Documents Receiving Mode Situation for Selection Sequence of Operation Receive to Memory User selectable option. Use when the machine is out of paper or toner. When enabled, the machine automatically receives documents to memory if the printer becomes unavailable until memory becomes full. Secure Receive User selectable option. Use for Secure Receptions. When enabled, the machine receives all documents into memory during the specified time.
Receiving Documents Basic Receive The WorkCentre can receive documents automatically or manually depending on the Answer Mode you have selected. If the Answer Mode is set to Auto answer (Fax), the machine receives a document automatically upon receiving a call. If the Answer Mode is set to Manual answer, the machine will not receive a document until you press the Start key. This mode enables you to use the machine as a telephone, yet receive documents when desired.
Receiving Documents 3. Using the Numeric Keypad, enter the number of times the phone must ring before the machine answers, then press Enter. Note: When the machine is set to auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode. 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Receiving Documents 2. To select Fax/Tad answer, press . Fax/Tad timer (0-99) [45] 3. Using the Numeric keypad, enter the time (in second) you want to switch Fax to Tad, then press Enter. 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Setting the Tel/Fax Answer Mode* When enable, this feature switches the mode automatically between the telephone mode and the fax mode, depending on the type of call.
Receiving Documents 2. To select Tel/Fax answer, press . Tel/Fax rings (1-15) [ 6] 3. Using the Numeric keypad, enter the number of Pseudo-rings, then press Enter. 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Setting the Manual Answer Mode Use the Manual Answer mode if you have a single line for fax and voice communications. The Manual Answer mode allows you to answer incoming calls manually.
Receiving Documents Advanced Receive Various advanced receive modes and features are available on the WorkCentre to fit your individual needs. The following advanced modes and features are available: Modes and Features Description Collate Fax When enabled, received documents are collated with the last page on bottom, first page on top. Reduce Receive Selects whether to reduce or divide long documents. Receive to Memory When enabled, documents are received to memory when the printer is unavailable.
Receiving Documents 2. Select the collate fax option: To enable the collate option, press . To disable the collate option, press . 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Reduce Receive Fax Setting This function allows a reduction of the received image. When this feature is set to On and letter/A4 size copy paper is installed, the WorkCentre reduces longer size documents to fit on the paper.
Receiving Documents Receive to Memory When this feature is enabled and the printer is not available, the machine automatically receives the document to memory. If this feature is disabled, the machine does not answer the phone. A receive to memory operation occurs if the paper tray is empty, the paper is jammed, or the toner is empty. The message “Document in Memory” displays when you have documents stored in memory. The machine automatically prints when the problem is corrected.
Receiving Documents Secure Receive The Secure Receive feature allows you to set specified times when documents can be received to memory. This feature is useful when private documents are expected. All documents are received to memory during the specified time, then automatically printed at the end of the time period. In addition to the Automatic Secure Receive feature, you can manually enable the machine to Secure Receive at any time. (See “Manual Secure Receive” in this section.
Receiving Documents 2. To set a security code for the first time, or to change your security code, press . New security code ] [ – or – Enter security code ] [ Note: If you enter an existing code, the “New security code” screen will redisplay, allowing you to enter a new security code. Enter your new code and press Enter. 3. Enter a new 4-digit security code, or your existing security code, then press Enter. Default settings 4.Fax receive 4. The menu selection screen redisplays.
Receiving Documents To setup the Secure Receive Mode: 1. Press: Menu Secure receive 01.Security code 02.Secure receive 2. To enable or disable the Secure Receive feature, press . Security code ] [ 3. Enter your security code, then press Enter. Secure receive 1.On 2.Off 4. Select the Secure receive option. then press Exit To disable the Secure Receive Mode, press or Stop to return to the Standby Mode. To enable the Secure Receive Mode and designate the time period to receive private documents, press .
Receiving Documents 5. Select the option for each day of the week. To select all day of that day of the week, press To designate the time period, press . . The display for the next day of the week is shown. 6. Repeat step 5 to set the Secure Receive for each day of the week. If you select 2, Fixed time for any day of the week, you will go to step 9 after selecting the options for seven days of the week. 7.
Receiving Documents Secure Receive Mode Temporary Stop During the Secure Receive Mode, you can temporary stop the mode and print all received documents. To temporary stop the Secure Receive Mode: 1. Press: Menu Secure receive 1.Temporary stop 2. To print all documents, press . Enter security code [ ] 3. Enter your 4-digit security code and press Enter. Completed after 2 second...
Receiving Documents Discard Extra Setting* When the Discard Extra Setting feature is enabled, any portion of the document, up to 13mm, that is longer than the recording area is discarded. If the excess portion is greater than 13mm, the document is printed on 2 pages. This allows for remote machines that have scanners that are slight slipping to fit the image on one page. This feature not allowed in all markets. In some cases the lower part of the document data may be lost.
Receiving Documents 3-16 WorkCentre Pro 555/575
Dialing Methods 4 Dialing Methods Dialing Methods When sending documents you must dial the telephone number of the remote party’s fax machine. The WorkCentre has 8 dialing methods. Each dialing method can be used for fax transmissions, polling receptions, or telephone calling operations. A basic transmission includes loading the document, dialing a number, and transmitting the document image.
Dialing Methods Manual Dial (On-hook and Off-hook Dialing) To initiate On-hook dialing press the Manual Dial key, dial the number and listen for a facsimile tone, then press the Start key to initiate a transmission. To initiate Off-hook dialing, lift the optional handset* from the cradle, dial the number and listen for a fax tone, then press the Start key to initiate a transmission. You can perform all the dialing methods in this mode. To dial the remote station using Manual Dial: 1.
Dialing Methods Alpha Dialing Alpha dialing is used to dial by searching for the first character of the name in the Speed Dial, One Touch Dial, and Group Phonebooks. Refer to Chapter 2, “Setting up the Phonebook” to assign Speed Dial and One Touch numbers or Chapter 5, “Transmitting Documents” to assign Group numbers. To dial the remote station using Alpha Dialing: 1. Load the document face down in the Document Support. Jan-31 02:23pm 100% Auto answer 2. If desired, set the Resolution and Contrast. 3.
Dialing Methods 5. Press the names. Use the phonebook. and and arrow keys to scroll through the arrow keys to scroll the complete 6. When the desired name is highlighted, press Start. Speed dial: Keith Doe Co. 001 after 2 seconds… Doc. reading Job number: P001 007 7. The machine automatically dials the phone number of the name you selected, confirms the connection, and sends the document.
Dialing Methods Speed Dialing Once you assigned a destination fax number as a Speed Dialing number, you can dial your destination by entering the Speed Dial number (001-999). To use this function, the Speed Dial number must be programmed in the Speed Dial Phonebook (see Chapter 2, “Pre-setting Speed Dial Numbers”). To dial a remote station using a Speed Dial number: 1. Load the document face down in the Document Support. Jan-31 02:23pm 100% Auto answer 2. Select the desired Resolution and Contrast. 3.
Dialing Methods 5. Using the Numeric Keypad, enter the Speed Dial number, then press Start. Speed dial: XEROX 001 after 2 seconds… Doc. reading Job number: P001 041 The machine automatically dials the phone number, confirms the connection, and sends the document. One Touch Dialing If you programmed a remote party’s number to a One Touch key, you can dial that number by pressing the corresponding One Touch key.
Dialing Methods 3. Press a One Touch key. One Touch key: XEROX 01 after 2 seconds… Doc. reading Job number: P001 052 The machine automatically dials the phone number, confirms the connection, and sends the document. Keypad Dialing This feature allows you to dial your destination by entering the number using the Numeric Keypad. To dial the remote station using Keypad dialing: 1. Load the document face down in the Document Support. Jan-31 02:23pm 100% Auto answer 2.
Dialing Methods Automatic Redialing* When the line of the party you are calling is busy, the machine automatically redials the number according to the redial interval selected. Hint: To change the redial settings, press: Menu (See Chapter 2, “Redial Count & Interval Setting”.) If the line is not connected after the redial attempts, the machine goes into a Transmission Error mode, and you must repeat the transmission procedure.
Dialing Methods Chain Dialing Chain Dialing allows you to dial numbers that may require many digits with pauses for voice prompts or variations in number sequences. You can combine sets of numbers (Speed Dialing, One Touch Dialing, Alpha Dialing, and Keypad Dialing) and pauses by first pressing the Chain key. To Chain Dial: 1. Load the document face down in the Document Support. Jan-31 02:23pm 100% Auto answer 2. Select the desired Resolution and Contrast. 3. Press: Menu Chain dial Enter fax number 4.
Dialing Methods 5. Repeat step 4 to enter additional numbers. 6. When all numbers are entered, press Start. Doc. reading Job number P001 017 The machine dials the number, confirms the connection and sends the document. Manual Group Dialing The machine can send a document to multiple numbers that you dial manually. You do not need to program the numbers as a group for this procedure. Enter numbers using the Numeric Keypad, One Touch keys, or Speed Dial numbers. To send a document to several numbers: 1.
Dialing Methods Note: If you select the same entry twice, you are prompted to delete or retain that second entry. Already assigned 1.Delete 2.Retain Note: To modify or delete the number, use Menu or Down arrow keys to select the desired number and then press Enter. 5. Repeat step 4 to enter additional numbers. 6. When you have entered all the numbers, press Start. The machine dials each number in the group and sends the document.
Dialing Methods 4-12 WorkCentre Pro 555/575
Transmitting Documents 5 Transmitting Documents Transmission Modes The WorkCentre offers various transmission modes to simplify the faxing process. Each transmission mode may be performed using any one of the dialing methods described in the previous section. • Memory Send — The job is first scanned into memory, then sent to the remote party. Using this method, multiple jobs can be stored and the machine transmits each job as the line becomes available.
Transmitting Documents access the document using the assigned Mailbox number. The WorkCentre provides. ITU-T - the standard mailbox system is used with compatible ITU-T machines. • Polling Transmission — This feature allows you to load a document in your machine to be polled or “received” by a remote machine. The remote party places the call. • Secured Send — This feature restricts your machine from sending documents to numbers other than registered Speed Dial or One Touch dialing numbers.
Transmitting Documents Memory As the machine scans documents into memory, the available Free Memory is reduced. As documents in memory are transmitted the Free Memory is recovered. The number of pages that can be stored in memory is dependent on the size of your Memory. Job Numbers Job numbers are assigned to communications that have been scanned into memory. A Job Number is used to identify the communication if there is a need to cancel a pending transmission (see Chapter 6, “Cancelling Jobs”). Doc.
Transmitting Documents Memory Send or Direct Send Default Mode In the “Memory Send” mode, the machine first scans the document into memory, then dials the number and sends the fax. The Memory Send mode allows up to 100 jobs to be reserved and sent as the line becomes available. Any operation initiated using one of the dialing methods: One Touch, Speed Dial, Alpha, or Keypad Dialing is automatically performed as a Memory Send transmission.
Transmitting Documents Memory Send With Memory Send mode, the document is first assigned a job number for internal control of reserved communications. Up to 100 jobs can be reserved. The Job Number is used to identify a communication reserved for transmission or polling-reception, should it become necessary to cancel that operation. Once the Job Number is assigned, the document is scanned into memory, then the remote number is dialed and the fax is sent.
Transmitting Documents Direct Send When the Direct Send default transmission mode is selected, the machine first dials the remote fax machine and confirms the connection. When the connection is confirmed the machine sends each document page as it is scanned. To send a single transmission in Direct Send Mode, refer to the “Direct Send with Memory Send Selected” procedure that follows. To send a document using the Direct Send mode as the default transmission mode: 1.
Transmitting Documents Direct Send with Memory Send Selected When free memory becomes 0% due to many job reservations, a Direct Send transmission can be performed manually even when the default transmission mode is set to “Memory Send” (see “Memory Send or Direct Send Default Mode” earlier in this Chapter). Note: If Direct Send is enabled, the document remains in the Document Support until the document is transmitted. To manually perform a Direct Send transmission: 1.
Transmitting Documents Manual Send Refer to “Manual Dial” in Chapter 4 “Dialing Methods”. Delayed Start Transmitting a document at a programmed time is known as a Delayed Start. You can set up a job to begin one month in advance. This feature permits cost savings by scheduling jobs during periods when telephone rates are lower. To set up a Delayed Start: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Send later [02:23pm 31] 4.
Transmitting Documents Priority Transmission Use this procedure to send a document immediately, even when other jobs are reserved in memory. Note: Only one transmission can be Priority Reserved. To Priority Send a document: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Priority fax Enter fax number Note: You can select another option for this job. Refer to the selected option for the procedure. 4.
Transmitting Documents Charge Codes The Charge Code function key is used to enter a charge code in a telephone number. Charge codes can be entered manually during Keypad dialing or stored in the Speed Dial and One Touch numbers for dialing numbers that always require this feature. (Refer to the Chapter 2, “Setting up the Phonebook”.) To enter a Charge Code when sending a document: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3.
Transmitting Documents Cover Sheet The Cover Sheet feature attaches a cover sheet to the top of a document being transmitted. The cover sheet can include a unique image such as your company logo, as well as your station ID, the receiving station’s ID and the page count. Using the Cover Sheet feature replaces the routine of manually sending a cover sheet each time you send a document. The effective scanning image range is 5.9 inches (150 mm). Any image outside the specified range is discarded.
Transmitting Documents Cover Sheet Setup To set up a cover sheet for the first time, prepare an image to be pasted to the cover sheet, then perform the following steps. To enable the Cover Sheet feature: 1. If you would like to add an image to your cover sheet, load the image document face down in the Document Support. 2. Press: Menu Cover sheet 2.Off 1.On 3. Press to enable the Cover Sheet option. Load cover image 1.Yes 2.No 4.
Transmitting Documents Sending a Document with a Cover Sheet Once you enable the Cover Sheet feature and create a Cover Sheet image (if desired), perform the following steps when sending a document. To send a document with a Cover Sheet: 1. Load a document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Cover sheet 1.Send 2.Print 4. Select the Cover Sheet option: To print a Cover Sheet, press . To attach a Cover Sheet when sending this document, press .
Transmitting Documents 6. Using the Numeric Keypad, enter your name or company name, then press Enter. Cover sheet Enter fax number Note: You can select another option for this job. Refer to the selected option for the procedure. 7. Using one of the dialing methods, enter the fax number and press Enter if necessary. The document is sent with a Cover Sheet, if selected, and the machine returns to the Standby Mode.
Transmitting Documents Batching When multiple documents with the same destination are sent in a single transmission, the process is called batching. The machine automatically batches documents intended for the same destination if the delay start time and other options are the same. To intentionally send multiple documents in a batch transmission, perform the sending procedure for each document, setting the send criteria the same for each job.
Transmitting Documents Confirming a Transmission After sending a document, you can confirm whether your machine sent the document successfully. The following confirmation features are available: 5-16 • End Tone — When a transmission completes normally, a short tone is generated and the unit returns to the standby mode. If a communication error occurs while attempting to connect to the remote party, a long tone is generated and an error indication is displayed.
Transmitting Documents One Time Fax Options Before sending a document, you can set up various options that effect only the current job. With the document in the Document Support, set each option you want to apply to that job, then using one of the dialing methods, send the fax.
Transmitting Documents Number of Pages This feature allows you to set the total number of pages in a Direct Send job for the current job. You do not need to select this feature for Memory Send since the machine automatically totals the number of scanned images. The number of pages is printed in the header by the receiving machine. To set the Total Number of Pages: 1. Load the document face down in the Document Support. 2. Press Direct Send. 3. Press: Menu Number of pages (1-999) [ ] 4.
Transmitting Documents Listen to Dial Enable this feature to listen to the fax tone during the send and polling operations (this is a one time procedure). To enable this feature for all send, receive, and polling operations, refer to Line Monitor Default Settings in Chapter 2. To set the Listen to Dial feature: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Listen to dial 2.Off 1.On 4.
Transmitting Documents Send then Poll This feature performs two operations, transmit and poll, in a single operation. If the remote machine has a document set to be polled, the polling document is received after your document is sent, during the same call (this is a one time procedure). To set the Send then Poll feature: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Send then poll 2.Off 1.On 4.
Transmitting Documents 6. Press Menu to select additional fax options, or using one of the dialing methods, enter the fax number, then press Enter if necessary. Send then poll Enter fax number The document is sent. If this feature is enabled, the document set to poll is received, then the machine returns to the Standby Mode.
Transmitting Documents ECM Disable Once the Error Correction Mode Default Setting is set to “ON”, this feature allows you to disable the ECM mode for a single transmission. Once that transmission is complete, the default status is regained. Note: ECM must be set to On when the 33.6K BPS Modem is installed. Disabling ECM also turns the 33.6K BPS Modem off. If the ECM Default setting is set to “OFF”, the ECM Disable feature is not available. (See Chapter 2, “Error Correct — ECM Default Setting”.
Transmitting Documents Secure Send Transmission The Secure Send feature prevents your machine from sending to an incorrectly dialed number. With this function enabled, the dialed number is compared to the remote machine ID telephone number. The transmission is possible only when the numbers match. Note: This feature is used for one operation. To set the secure send feature on all future transmissions, see “Secure Send Settings” later in this chapter. To set the Secure Send feature: 1.
Transmitting Documents Send After Scan Enable Once the Send After Scan Mode Default Setting is set to “OFF”, this feature allows you enable the Send After Scan mode for a single transmission. Once that transmission is complete, the default status is regained. To set the Send After Scan feature: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Send after scan 2.Off 1.On 4. Select the Send After Scan option.
Transmitting Documents 5. Select the memory full option. To delete the pages being scanned, press To send the pages being scanned, press . . Send after scan Enter fax number 6. Press Menu to select additional fax options, or using one of the dialing methods, enter the fax number, then press Enter if necessary. The document is sent and the machine returns to the Standby Mode.
Transmitting Documents Advanced Transmissions Using an Account Code Entering an account code when sending a document to a remote party allows you to track the activity to that party. The account code entry is effective for the current operation. To use this feature, the Account Code Default Setting must be set to “ON”. (See “Account Code Default Setting” on the next page.) To check Account Code usage, print the Activity Report. (See Chapter 9, “Reports”.) 1.
Transmitting Documents Account Code Default Setting The Account Code feature allows you to enter an account number when transmitting documents to a remote party. The account code is printed along with the transmission information on the Activity Report, allowing you to check the activity to that party. 1. To set the Account Code default setting: Press: Menu Account code 2.Off 1.On 2. Select the Account Code option: To enable the Account Code feature, press . To disable the Account Code feature, press .
Transmitting Documents Transmitting Using a Department Code When the Department Code option is set, the “Enter Dept. code” screen is displayed. To set or change Department Codes, refer to Chapter 2, “Changing Department Codes”. Jan-31 02:23pm 100% Enter Dept. code To use the machine: Enter the 5-digit Department Code, then press Enter. The standby mode screen displays. If no activity is performed within 1 minute after entering the Department Code, the display returns to the “Enter Dept. code” screen.
Transmitting Documents Resend Stored Fax Default Setting Normally, when a transmission can not be completed, the machine automatically attempts to send the document according to the redial criteria. When the number of attempts exceeds the redial counter, the document is cleared from the memory. With the Resend Stored Fax feature enabled, any document which exceeds the number of redials set is not cleared, but saved in memory for the specified length of time.
Transmitting Documents 3. Use the Numeric Keypad to enter the number of hours (you must use 2 digits) for the machine to store the document, then press Enter. 4. The menu selection screen redisplays. Press Stop to return to the Standby Mode. Resending a Stored Fax When the Resend Stored Fax feature is enabled, any document that exceeds the number of allowed redials is not cleared, but saved in memory for a specified length of time. Perform this procedure to resend a fax that is stored for resending.
Transmitting Documents 3. While viewing the job to resend, press Enter or Start. (If the original job was dialed using the keypad, the next screen will allow the phone number to be changed). Job number: 1.Start 016 2.Change 4. Select the Change option: To resend the job without changing the facsimile number, press . The machine starts dialing the number. To resend the job with a different facsimile number, press . Enter fax number [1234567890] 5. Using the Numeric Keypad, enter the new facsimile number.
Transmitting Documents Secure Send Setting When the Secure Send Mode is enabled, all transmissions are secure. The machine compares the number dialed to the remote machines ID telephone number and if the numbers match, the document is sent. Refer to the “One Time Fax Options,” earlier in this chapter, to send a secured individual transmission. To enable Secure Send: 1. Press: Menu Secure send 2.Off 1.On 2. Select the Secure Send option: To enable the Secure Send feature, press .
Transmitting Documents ITU-T Relay Communications Relay Communication allows you to send documents from your fax machine (initiating station) to one fax machine (relay station), which further sends them to additional fax machines (end stations). If you have several end stations in one or more regional areas you can save time and phone expense by setting up a relay system. ITU-T Relay Transmission To perform a ITU-T relay operation, the following information must be programmed in your machine.
Transmitting Documents To perform a ITU-T Relay Transmission: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Box number (20 max) ] [ 4. Using the Numeric Keypad enter a relay box number, then press Enter. Set up password 2.No 1.Yes Note: A Password is required to receive to a Relay Box. 5. Select the Password option: To assign a password, press and go to step 6. If you do not want to assign a password, press step 7. and go to 6.
Cancelling Jobs 6 Cancelling Jobs Jobs on the WorkCentre can be cancelled by pressing the Job Status key or the Cancel Job key. Active jobs on the WorkCentre can be cancelled by pressing the Job Status key. The Job Status key allows you to monitor and cancel the active job being processed. Pending jobs can be cancelled by pressing the Cancel Job key and selecting from the list of pending jobs. The Cancel Job key allows you to cancel pending jobs by job type.
Cancelling Jobs 2. If you would like to cancel the displayed job, press Cancel Job Cancel this job? 1.Yes 2.No 3. Press to cancel the displayed job. The machine returns to the Standby Mode. Cancel Job Key Pending jobs can be cancelled as they are confirmed in the display. The Cancel Job key allows you to cancel the following types of jobs: • • • Job Number — Enter a job number you want to cancel. Incoming call — Cancels a job currently being received.
Cancelling Jobs To cancel a pending job: 1. Press: Cancel Job ** Cancel job 1.Send 2.Incoming call 3.Poll 4.Doc to be polled 5.Job number 2. Select the type of job you want to cancel. To cancel a Memory Send transmission, press To cancel an Incoming Reception, press To cancel a Polling operation, press . . To cancel a Document Waiting to be Polled, press To cancel a Job Number, press . . .
Cancelling Jobs The first pending job of the type selected is displayed. Note: If no key is pressed within 5 seconds, the first pending job is displayed. 3. Press the and arrow keys to view each pending job of this type. Send to one number 5551212 4. When the job you want to cancel is displayed, press Enter. Cancel this job? Job number 043 The machine returns to the Standby Mode.
Cancelling Jobs Direct Send Jobs Use this procedure only if the document is in the process of being transmitted in the Direct Send mode. If the Direct Send job is in the Redial Mode the job is a pending job. Refer to the Cancel Job key. 1. If the document is being transmitted, press Stop. Cancel this job? 1.5551212 2. To cancel the job, press . The job is cancelled and the document feeds through the scanner.
Cancelling Jobs 6-6 WorkCentre Pro 555/575
Polling 7 Polling Polling Communications The Polling function allows you to poll a remote machine (Poll), set up a document to be polled by a remote machine (Be Polled), or poll multiple remote machines during the same operation (Group or Continuous Poll). The Polling feature allows you to retrieve a document from a remote machine when you call that machine. You can also transmit a document to a remote machine when the remote machine calls you.
Polling Storing a Document to be Polled This feature stores documents in polling boxes on your machine to be retrieved by others. The following types of Polling boxes are available. • Poll-once Box — Documents stored in a poll-once box are cleared when they are polled. When storing a document to be polled, you can designate the following security options to be required by the polling machine when retrieving your documents. - A 4-digit security code 0000-9999.
Polling Storing a Document to be Polled in a Poll-once Box This feature stores a document in a Poll-once box and prepares your machine to be polled once by a remote machine. The document is deleted after polling. You can attach security requirements to the document. You can store a document to a Poll-once box (without security), or a multi-poll box, but not both. You can store a document to both a Poll-once box (with security) and a Multi-poll box.
Polling 5. Select the security option for storing in this Poll-once box. To select no security, press and go to step 7. (If you stored a document in a Multi-poll box you can not store a document without a security code). Any fax machine can poll your machine. To select a 4-digit security code, press and go to step 6. To select a remote fax number, press and go to step 6. Only the selected remote fax machine can poll your machine. To select both a security code and a Fax Number, press and go to step 6.
Polling Storing a Document to be Polled in a Multi-poll Box This feature stores a document in a Multi-poll box and prepares your machine to be polled multiple times by various remote machines. You can only store one document in a Multi-poll box. The document is retained in memory regardless of how many times it is polled.
Polling Cancelling Documents Stored in a Polling Box To cancel a polling job refer to Chapter 6, “Cancelling Jobs”. Modifying Documents Stored in a Polling Box Once a document is stored in a polling box, additional documents may replace it or be added to it. If a document is present in the polling box you have selected, the “Already Assigned” screen displays. To replace or add to a document stored in a Poll box: 1. Load the document face down in the Document Support. 2.
Polling 5. Select the type of security used when the previous document was stored to the Poll-once box. If no security was used, press , then go to step 7. If only a security code was used, press . If only the remote fax number was used, press . If both the remote fax number and a security code were used, press . Security code ] [ – or – Secure fax (20 max) ] [ 6.
Polling Polling a Remote Document (Poll-once or Multi-poll Box) Use this procedure to poll a document from a remote machine. If the remote operator stored the document with a security code, you must enter that same security code to poll the document. If a security code is used the document can only be polled by other WorkCentre Pro 745, 635, 645, 657, 655, 755 machines. To poll a document from a remote machine: 1. Press: Menu Poll one number Enter fax number 2.
Polling Group Polling Use this procedure to poll documents from multiple remote machines with one operation, using a preset Group Number (see “Pre-setting Group Numbers” earlier in this chapter). A maximum of 50 groups can be preset for use with Multiple Polling Receptions. Note: Group Polling is initiated when the Group Number is assigned to a One Touch key. (See “Pre-setting Group Numbers”). To poll documents from Multiple Remote Machines: 1. Press: Menu Poll one number Enter fax number 2.
Polling 5. Press Enter or Start. Add security code 1.Yes 2.No 6. Select the Group Poll Security option: To poll a group of numbers that do not require a Security Code, press . To enter a Security Code, press . 7. Using the numeric keypad, enter the required Security Code, then press Enter. Note: All machines must use the same poll security code. The machine dials each number in the group and retrieves the document.
Polling Continuous Polling* Use this procedure to poll the same machine or group of machines frequently, you can set up your machine to automatically perform this task on a regular schedule. When the Continuous Polling feature is active, your machine polls and receives documents from the designated machines, at the same time, on each day you have selected. Only one Continuous Polling operation can be reserved at a time.
Polling 3. Enter the Polling start time and stop time, then press Enter. (Using the up and down arrow keys, select the AM or PM.) Start/stop days [Mon-Sat] ↑↓ 4. Using the up and down arrow keys, select the starting day and stopping day of the week, press Enter. (Use the up and down arrow keys to select the day and the right arrow key to change between the start day and the stop day.) Continuous poll Enter fax number 5.
Polling Deleting Continuous Poll Jobs To modify the continuous poll operation, you must delete and reenter the information. To delete a Continuous Poll Job: 1. Press: Menu Already assigned 1.Delete 2.Retain 2. To delete the Continuous Poll Job, press . The Continuous Poll Job is deleted and the machine returns to the Standby Mode.
Polling 7-14 WorkCentre Pro 555/575
Mailbox Communications 8 Mailbox Communications Mailbox ITU-T Communications The Mailbox ITU-T function key provides mailbox communications with any compatible remote machine using ITU-T standards. ITU-T is an international fax industry standards organization. Using the Mailbox ITU-T function requires that the mailbox numbers be setup on the mailbox station before a document can be stored at that station. The ITU-T mailbox numbers are also used as the WorkCentre Sub address.
Mailbox Communications Local Mailbox (ITU-T) Once you preset the ITU-T mailbox numbers on your own machine, you can store documents in them for others to retrieve. The number of users that can access your documents and the required security is dependent on the type of box you store the document in, and the security setup for that box. Creating an ITU-T Mailbox Before documents can be stored, the mailbox number must be setup in your mailbox station.
Mailbox Communications 2. Select the mailbox option. To create a mailbox, press . Mailbox type 1.Confidential 2.Bulletin board 3. Select the type of mailbox you want to create. To create a Confidential mailbox, press . To create a Bulletin Board type mailbox, press . Box number (20 max) [ ] 4. Using the Numeric Keypad enter a mailbox number, then press Enter. Setup password 1.Yes 2.
Mailbox Communications 5. Select the Password option: To assign a password, press and go to step 6. If you do not want to assign a password, press and go to step 7. Password [ (20 max) ] 6. Using the Numeric Keypad, enter the password you want to assign to this box, then press Enter. 7. The display will return to the mailbox setup screen. You may add additional mailboxes by selecting , or you can return to the standby mode by pressing Exit or Stop.
Mailbox Communications 2. Select the mailbox option. To delete a mailbox, press . Box Number [ (20 max) ] 3. Using the Numeric Keypad, enter the box number you want to delete, then press Enter. (If a password has been assigned to this box, enter the password and press Enter.) 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Storing a Document in a Local ITU-T Mailbox To store a document in your local mailbox: 1.
Mailbox Communications 4. Select the type of mailbox in which to store the document. To store in a Confidential mailbox, press . To store in a Bulletin Board mailbox, press . Confidential 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents – or – Bulletin board 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents 5. To store a document in a local mailbox, press Box number [ . (20 max) ] 6.
Mailbox Communications Printing a Document Stored in a Local ITU-T Mailbox You need to know the type of mailbox the document is stored in and the mailbox number. If the document is stored in a Confidential Mailbox with a password, you also need to know the password. To print a document from your local ITU-T mailbox: 1. Press: Menu Mailbox 01.Confidential 02.Bulletin board 03.Relay request 04.Setup & delete 2. Select the type of mailbox you want to print the document from.
Mailbox Communications 3. To print from a local mailbox, press . Box number [ (20 max) ] 4. Using the Numeric Keypad enter the mailbox number, then press Enter. Note: If you entered a password when creating the Confidential Mailbox, you must enter that password here to print the document. 5. Enter the password if required, then press Enter. The WorkCentre prints the document from the ITU-T mailbox you selected, then returns to the Standby Mode.
Mailbox Communications Deleting a Document Stored in a Local ITU-T Mailbox To delete documents stored in ITU-T mailboxes on your machine, you must know the box number and password, if required. Hint: To print a list of all documents stored in ITU-T mailboxes, press: Menu (See Chapter 9, “Reports”.) To delete a document stored in a Local ITU-T Mailbox: 1. Press: Menu Mailbox 01.Confidential 02.Bulletin board 03.Relay request 04.Setup & delete 2.
Mailbox Communications – or – Bulletin board 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents 3. To delete a document from a local mailbox, press Box number [ . (20 max) ] 4. Using the Numeric Keypad, enter the mailbox number, then press Enter. 5. If you entered a password when creating this mailbox number, enter that same password, then press Enter. The document stored in the mailbox you selected is deleted.
Mailbox Communications Remote ITU-T Mailbox The Send to a Remote Mailbox feature allows you to send a document to an ITU-T Mailbox on a remote machine. Sending to a Remote ITU-T Mailbox You can transmit a document to either a confidential ITU-T mailbox or a bulletin board. Feature Description Confidential Sending a document to a Remote Confidential Mailbox requires only the remote mailbox number. Bulletin Board Remote Bulletin Board Mailboxes must be setup with a password.
Mailbox Communications 4. Select the type of mailbox you want to send the document to. To send to a Confidential mailbox, press . To send to a Bulletin Board mailbox, press . Confidential 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents – or – Bulletin board 1.Print mailbox 2.Send to mailbox 3.Poll from mailbox 4.Store to mailbox 5.Delete contents 5. To send to a remote mailbox, press .
Mailbox Communications 6. Using the Numeric Keypad enter the remote Confidential or Bulletin Board mailbox number, then press Enter. Note: For Bulletin Board transmissions, the remote machine must be setup with a Bulletin Board Mailbox Password. 7. If you selected Bulletin Board, enter the password preset in the remote machine’s Bulletin Board mailbox, then press Enter. 8. Using one of the dialing methods, enter the phone number of the remote mailbox station, then press Enter if necessary.
Mailbox Communications Polling a Remote ITU-T Mailbox To retrieve documents stored in an ITU-T mailbox of a remote machine, you need to know the type of box the document is stored in, and the ITU-T mailbox number. If the Mailbox requires a password, you also need the password. When polling, the Remote Confidential Mailbox must be setup with a password. Obtain the ITU-T mailbox number and password from the remote user to use in the following procedure. To poll a document from a remote mailbox: 1.
Mailbox Communications 3. To poll a remote mailbox, press . Box number [ (20 max) ] 4. Using the Numeric Keypad enter the mailbox number, then press Enter. Note: For Confidential mailbox polling, the remote machine must be setup with a Confidential Mailbox Password. 5. If you selected Confidential, enter the remote password then press Enter. 6. Using one of the dialing methods, enter the phone number of the remote mailbox station, then press Enter if necessary.
Mailbox Communications Attaching an ITU-T Sub Address The sub address feature is used to send a document to a compatible remote fax machine and request that machine to forward the document to the final destination specified in the sub address, normally on a Local Area Network (LAN). It is an alternate method to store in (or poll) a remote mailbox if you do not know whether that mailbox is confidential or a bulletin board on a remote WorkCentre 635, 645, 657 One Touch 745 machine.
Mailbox Communications Transmitting a Document to an ITU-T Sub Address Use the following procedure to transmit a document to a sub address: 1. Load the document face down in the Document Support. 2. Select the desired Resolution and Contrast. 3. Press: Menu Sub address ITU-T 1.Done 2.Subaddress sub 3.Subaddress sep 4.Subaddress pwd 4. To transmit a document to a remote fax sub address, press to select SUB. SUB [ (20max) ] 5. Use the numeric keypad to enter the remote sub address and press Enter.
Mailbox Communications 7. To exit the menu, press to select Done. 8. Using one of the dialing methods, enter the remote phone telephone number and press Enter. Note: The sub address entered in this procedure overrides a sub address programmed in a One Touch or Speed Dial number. The document is sent to the remote fax machine and forwarded to the specified sub address. Polling a Document Using a Subaddress To communicate with a remote WorkCentre, obtain and enter the remote ITU-T mailbox number.
Mailbox Communications 4. Enter the remote sub address and press Enter. 5. To enter a password, press to select PWD. Using the numeric keypad, enter the remote password, if required by the remote machine, and press Enter. 6. To exit the menu, press to select Done. 7. Using one of the dialing methods, enter the remote phone telephone number and press Enter. Load document To poll press START 8. Press Start. Add security code 1.Yes 2.No 9. If a security code is required, press .
Mailbox Communications 8-20 WorkCentre Pro 555/575
Reports 9 Reports Various Reports and Lists are available to help you navigate through the menu, check the machine configuration, and monitor the use of the machine. Reports can be set up to include specific information or to print automatically. Setting Up Reports and Lists Activity and Reception Reports can be set up to print automatically following a transmission, reception, polling, relay, or mailbox operation.
Reports Activity Report Setup The Activity Report contains the details of send and receive communications. It also includes the scan, print and drum counter. Using the Activity Report Setup procedure, you can designate which reports are printed automatically and under what conditions. When “Auto print” is selected the machine automatically prints an Activity Report of all transmit and receive communications after 40 communications occur.
Reports Item Description Mode Communication mode* t: EX: G3: EC: P: R: B: SB: 2nd Line Communication Exclusive Error Control Mode G3 Mode G3 Error Control Mode Polling Communications Relay Group Communications Mailbox Communications Subaddress Communication * The Code is displayed in 3 digits to the right of the Mode symbol. CODE Example: G3 5 0 2 G3 Encoded Data Line Density Data Transmission Speed MMR 8 pels/mm x 3.
Reports To set the automatic Activity Report print status: 1. Press: Menu Activity report 01.Set Key default 02.Auto print 2. Select the report mode: To select the type of reports that print when the Activity key is pressed, press , then go to step 3. Set key default 01.Send & Receive 02.Send 03.Receive To choose if a report prints automatically after 40 communications, press , then go to step 4. Auto print 1.On 2.Off 3. Select the Set key default mode.
Reports 4. Select the Auto Print mode. To select Auto Print On, press To select Auto Print Off, . . 5. The menu selection screen redisplays. Press Stop to return to the Standby Mode. Confirmation Report Setup* Confirmation Reports can automatically be printed by the WorkCentre following each transmission, or only following transmissions where an error occurred.
Reports Confirmation Report The Confirmation Report contains the same items as the Activity Report. Refer to the Activity Report Section. To set the Confirmation Report automatic print status: 1. Press: Menu Confirmation 1.Always 2.On error 3.Off 2. Select the Confirmation report print function: To automatically print a report after a Direct Send, press . To automatically print a report when an error occurs, press . To disable the report feature, press . 3.
Reports Confirmation Report - Memory Send* To set the Confirmation Report-Memory Send automatic print status. 1. Press: Menu Memory send 1.Always 2.On error 3.Off 2. Select the Memory Send Confirmation report print function: To automatically print a report after a Memory Send, press . To automatically print a report when an error occurs, press . To disable the automatic report print function, press , then go to step 4. 3.
Reports The following information is printed on the Memory Send Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. To Remote name or facsimile number. Document Pages Number of pages of memory input. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Pages sent Number of pages normally transmitted.
Reports To disable the report feature, press , then go to step 4. 3. For Always or On Error reports you can have the WorkCentre print the first page* of the fax on the Group Send Report. Show first fax page 1.On 2.Off To print the first fax page, press . To print the report without the first fax page press . 4. Press Exit or Stop to return to the Standby Mode. * Not available in all markets.
Reports The following information is printed on the Group Send Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Number of pages Number of pages of memory input. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Successful nbrs List of Speed Dial or Group numbers where the transmission was sent.
Reports 3. Press Exit or Stop to return to the Standby Mode. The following information is printed on the Group Polling Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Successful nbrs List of Speed Dial or One Touch numbers where the transmission was sent.
Reports Relay Originator Report To set the Relay Originator Report automatic print status. 1. Press: Menu Relay originator 1.Always 2.On error 3.Off 2. Select the Relay Originator Confirmation Report print option: To automatically print a report after the Relay, press . To automatically print a report when an error occurs, press To disable the report feature, press . . Then go to Step 4. 3.
Reports The following information is printed on the Relay Originator Confirmation Report: Item Description Job number Job Number of transmission. Date Date and time that the job was accepted. Document pages Number of pages. Start time Time when the transmission started. End time Time when the transmission ended (the time when a (Resend until) Resend Stored Fax transmission is designated). Successful List of Speed Dial or Group numbers where the transmission was sent.
Reports Reception Report Setup Reception Reports can automatically be printed by the WorkCentre whenever a document is received at the Relay Station or into a Mailbox. Refer to the procedures that follow to manually print a Reception report for the ITU-T Mailboxes. To select the automatic Reception Reports print option: 1. Press: Menu Reception report 1.Local to mailbox 2.Remote to mailbox 2. Select the report type you want to setup: To automatically print a Local Mailbox Reception Report, press .
Reports The following information is printed on the Mailbox Reception Report: WorkCentre Pro 555/575 Item Description Job number Job number. Mailbox nbr Mailbox number. Mailbox Type Mailbox Type: Poll-once, Multi-poll, Private Mailbox. nbr of Pages Number of document pages entered. From Station through which the mail document was entered.
Reports Printing Reports and Lists Various reports and lists can be printed detailing information about your WorkCentre and information you have stored in it. The following reports can be printed: • • • • • • • Activity Report ITU-T Mailbox Reports Pending Jobs Report Department Code Report Power Failure List Menu Map Settings Report Activity Report Pressing the Activity Function Key enables the WorkCentre to print an Activity Report. To print the Activity Report: 1.
Reports ITU-T Mailbox Report The ITU-T Mailbox Report lists all documents entered through your own station and remote stations, using the ITU-T mailbox system. The following information is printed on the ITU-T Mailbox Report: Item Description Mailbox Mailbox number. Type Type of mailbox. pgs Number of pages. Job Job number. Date & Time Time of input. From Local designates this machine. Name or number designates the remote machine.
Reports Pending Jobs Report The Pending Jobs Report lists all communication jobs reserved in memory. The following information is printed on the Pending Jobs Report listed by communication type; (i.e., Send/Receive, To be polled, and Resend Stored Fax). Item Description Job Job number. Type Type of communication. pgs Number of pages. Mail Mailbox number. Date & Time Designated time or time of reception. To Name or dial number of the remote party. To print the Pending Jobs Report: 1.
Reports Department Code Report The Department Code report lists the Department Names and Codes. The usage for each department is listed by number of pages sent, received and copied. If you enter the master code, the report lists the master department code and all departments. If you enter a department code, the report prints information for only that user’s department. The following information is printed on the Department Code Report: Item Description Dept. Department Number. Name Department Name.
Reports Power Failure List The WorkCentre has a battery to back up the document data memory contents. However, when the power is turned off for a long time and the communication data stored in the memory is cleared, a list of the job numbers of those cleared communications is automatically printed.
Reports Menu Map The Menu Map is a list of all machine features in a flow chart format. Refer to Chapter 2 for a detailed Menu Flow Map. To print the Menu Map: 1. Press: Menu -orPress Menu Map 2. The Menu Map prints, then the machine returns to the Standby mode.
Reports Settings Report The Settings Report prints a list of each machine function and the current settings.
Reports Note: Total Pages represents the grand total for Scanned and Printed pages, it is not the same as Drum count that is found on the Activity Report. Note: The firmware identification number is located at the top of the Settings Report. Refer to this number when calling for service. To print the Settings Report: 1. Press: Menu The Settings Report prints, then the machine returns to the Standby Mode.
Reports 9-24 WorkCentre Pro 555/575
Copying Documents 10 Copying Documents Using the copy feature you can print up to 99 copies. The following selections are available when you copy a document: • • • • Contrast Resolution Reduction Collate Making Copies To copy a document: 1. Load the document face down in the Document Support. 2. Press: Copy Copies (1-99) È [ 1] 3. If desired, set the Contrast, Resolution and Reduction. Note: The resolutions available for copying are different than those available for faxing.
Copying Documents 5. Select the Collate option: To enable the Collate option, press . To disable the Collate option, press . Paper tray 1.Tray 1 2.Bypass 3.Tray 2 6. Select the Paper source. To select the Paper Tray, press To select the Bypass Tray, press , then go to step 9. , then go to step 7. To select the Optional Paper Tray, press Note: 10-2 , then go to step 9. When the Bypass Tray is selected, the display changes to selected the paper size and paper thickness.
Copying Documents 7. Select the Paper Size. Paper size 2.Letter 3.Legal 1.A4 To select the A4 size, press . To select the Letter size, press . To select the Legal size, press . Thick paper 2.Off 1.On 8. Select the Thick Paper mode. To enable the Thick paper mode, press . To disable the Thick paper mode, press . Copies (1-99) È [ 1] 9. Using the Numeric Keypad, select the desired number of copies and press Start. Press the Exit or Stop key to cancel the copy operation.
Copying Documents 10-4 WorkCentre Pro 555/575
Using the ControlCentre 11 Using the ControlCentre The ControlCentre software on your PC enables you to easily change the WorkCentre’s settings. You can set up the telephone lines, choose fax settings, and create mailboxes. For faster dialing when sending faxes, you can use the ControlCentre to set up your Phonebook of One Touch, Speed Dial and Group Dial numbers. you can also get help quickly on a particular task or feature from the ControlCentre.
Using the ControlCentre Setting up the WorkCentre Using the ControlCentre, you can specify default WorkCentre settings, such as contrast, resolution and volume levels, and set up your telephone lines. Setting the Machine Defaults 1. Click the General icon and then click the Machine Setup tab. 2. Type the name of your company or your name in the Company name box. The name you enter is printed at the top of each faxed page. 3.
Using the ControlCentre 7. To print a separator page between documents, select one or more of the following options: Fax printout Prints a page between each received fax. PC printout Print a page between each printed document. Copies Prints a page between each copy job. Tray selection Select the paper tray to use when printing separator pages: Lowest tray or Auto select. Note: If you select Lowest Tray, the paper loaded in the tray is used to print separator pages only. 8.
Using the ControlCentre 6 Click Enable error correction mode - ECM to have the WorkCentre monitor the phone line for errors and, if an error occurs, resend any portion of the document until the transmission is complete. When using ECM, the fax transmission time can be longer, but the complete fax is sent. 7 For telephone line 1, set the Answer mode: Auto To have the WorkCentre automatically answer and receive incoming fax calls. Use Auto if you have a dedicated fax line.
Using the ControlCentre Setting the PC’s Date and Time on the WorkCentre You can use the date and time set on your PC for the WorkCentre. 1 From the File menu, click Set PC Time. Changing Your ControlCentre Password You can change the password that you use to open the ControlCentre on your PC. 1 From the File menu, click Change Password. The Change ControlCentre Password dialog box opens. 2 In the Old password box, type the password currently in use.
Using the ControlCentre Setting the Fax Send Options You can select the options you want to use for fax transmissions on the Fax Send page. For example, you can choose to include a send header and cover sheet with each fax, and select the number of times the WorkCentre redials a fax number after receiving a busy signal. Setting the Cover Sheet and Send Header Options 1 Click the Fax icon and then click the Fax Send tab.
Using the ControlCentre WorkCentre is able to resend any portion of a document that did not transmit successfully due to communication errors, or resend a fax when telephone lines are available. 3 In the Send after scan box, select one of the following options: Dial while scanning Dials the fax number while scanning the document. Dial after scanning Dials the fax number after scanning the entire document. 4 To listen to the initial dial sequence, select Always in the Line monitor box.
Using the ControlCentre Note: You will need to resend the stored fax at the WorkCentre. On the WorkCentre’s Access Panel, press Resend. Use the arrow keys to find the job to resend, then press Enter. 5 Click Apply to set the options at the WorkCentre. Faxing Long Originals You can set up the WorkCentre to scan documents longer than typical page sizes. 1 Click the Fax icon and then click the Fax Send tab. 2 In the Long original length box, select one of the following options: 1 meter (39.
Using the ControlCentre Setting the Fax Receive Options On the Fax Receive page, you can choose the WorkCentre settings to use when receiving faxes. You can set up the secure receive feature and choose the options for reducing and collating incoming faxes. Setting the Receive Footer Option You can set the WorkCentre to print a receive footer on each received page.
Using the ControlCentre memory, then automatically printed at the end of the time period. Also, any print jobs that you send from your PC to the WorkCentre are stored in memory during the specified time period. 1 Click the Fax icon and then click the Fax Receive tab. 2 Click Secure faxes. 3 In the warning box, click OK. 4 In the Password dialog box, type the four-digit password to use at the WorkCentre to print the faxes stored in memory during the secure receive time period then click OK.
Using the ControlCentre Receiving Faxes from the Fax Numbers Assigned to Your Phonebook Only To prevent the WorkCentre from receiving faxes from unknown senders, you can choose to receive faxes from the fax numbers specified in your Phonebook only. 1 Click the Fax icon and then click the Fax Receive tab. 2 Click From Phonebook fax numbers only. 3 In the warning box, click OK. 4 Click Apply to set the option at the WorkCentre.
Using the ControlCentre Receiving Faxes to Your PC 1 Click the PC Fax icon. 2 To specify how faxes are received to your PC, select one of the following options in the Receive faxes to PC box. Never To print all faxes at the WorkCentre. For mailboxes only To receive all faxes in a mailbox. Always To receive all faxes to your PC.
Using the ControlCentre 5 In the Add One Touch from box, select Individual. 6 In the Name box, type the person’s name. 7 In the Fax number box, type the person’s fax number. 8 In the Alternate fax number box, type a second fax number to use when the primary fax number is busy and all redials have been used. 9 If your company or long-distance telephone service requires you to use a charge code for the fax number you entered, click the Add Charge Code button and type the charge code.
Using the ControlCentre Assigning a Speed Dial or Group Dial Number to a One Touch Key This procedure describes how to link a preset Speed Dial or Group Dial number to a One Touch key. To assign a new fax number to a One Touch key, see Assigning an individual fax number to a One Touch key. 1 Click the Phonebook icon. 2 Click the One Touch tab. 3 Click the Add button. The One Touch Entry dialog box opens. 4 In the One Touch (01-68) box, select the number you want to preset.
Using the ControlCentre Deleting One Touch Key Entries 1 Click the Phonebook icon. 2 Click the One Touch tab. 3 Click the One Touch number you want to delete. Note: To delete all the One Touch numbers at once, click Clear All. 4 Click Delete. 5 Click Apply to set the options at the WorkCentre. Presetting a Speed Dial Number You can preset up to 300 fax numbers using the Speed Dial numbers from 001 through 999.
Using the ControlCentre Print confirmation report To print a confirmation report after each fax you send to the fax number. Dial later To send faxes at a specific time. In the Dial later time (hr:min) box, type the time using the format for either a 12- or 24-hour clock. 10 Click Use Mailbox ITU-T to set up any of the following options: Subaddress To specify the subaddress location to send documents to via a compatible remote fax machine.
Using the ControlCentre Deleting Speed Dial Numbers 1 Click the Phonebook icon. 2 Click the Speed Dial tab. 3 Click the Speed Dial number you want to delete. Note: To delete all the Speed Dial numbers at once, click Clear All. 4 Click Delete. 5 Click Apply to set the options at the WorkCentre. Presetting a Group Dial Number If you frequently send faxes to the same group of fax numbers, you can save time by assigning the fax numbers to a Group Dial number.
Using the ControlCentre 8 Repeat steps 6 and 7 until you’ve assigned all the numbers you want to the group. Note: You can assign a maximum of 300 speed dial numbers or 68 One Touch key numbers to the group. 9 Do one of the following: • • Click OK to close the Group Dial Entry dialog box. Click Apply to preset another Group Dial number. 10 Click Apply to set the options at the WorkCentre. Editing a Group Dial Number 1 Click the Phonebook icon. 2 Click the Group Dial tab.
Using the ControlCentre Saving a Phonebook to Your PC You can save all your One Touch, Speed Dial, and Group Dial entries to a single file. 1 Click the Phonebook icon. 2 Click the Save As button. The Save Phonebook dialog box opens. 3 In the Save in box, select a location for the Phonebook. 4 In the File name box, type a name for the Phonebook. 5 Click Save. Opening a Phonebook File If you made changes to the Phonebook that is currently open, save it before opening another Phonebook.
Using the ControlCentre Creating Mailboxes The WorkCentre supports the ITU-T communications standard, which enables you to create mailboxes. Using mailboxes, you can store documents for fax machines to retrieve (poll), receive documents from other fax machines, and set up relay communications. The remote fax machines also must be set up with mailboxes using the ITU-T standard. Creating a Mailbox 1 Click the Mailbox icon. 2 Click the Add button. The Mailbox Entry dialog box opens.
Using the ControlCentre • To specify a fax number for the end station, select Fax number in the Entry from box. Type the number in the Fax number box. • To specify a fax number from your Speed Dial numbers for the end station, select Speed Dial in the Entry from box. Click the Change button, select the Speed Dial number you want to use, and click OK. • To specify a fax number from your One Touch entries for the end station, select One Touch in the Entry from box.
Using the ControlCentre Deleting a Mailbox 1 Click the Mailbox icon. 2 Select the mailbox you want to delete. Note: To delete all the mailboxes at once, click Clear All. 3 Click Delete. 4 Click Apply to set the options at the WorkCentre. Using Department Codes You can control access to the WorkCentre by setting up a master department code and individual department codes. The master department code enables one person to create and change up to 49 individual department codes.
Using the ControlCentre • 9 Click Apply to assign another department code. Click Apply to set the options at the WorkCentre. Note: To print the Department Code Report, on the WorkCentre’s Access Panel, press MENU, 2, 3. Changing a Department Code 1 Click the General icon and then click the Department Code tab. 2 If the Master Code Entry dialog box opens, type your five-digit code and click OK. 3 Select the department code you want to edit or your master code, then click the Edit button.
Using the ControlCentre Printing Reports You can set up the WorkCentre to print a variety of reports to provide you with information about fax transmissions and receptions. You can also print the Settings Report, which lists the current defaults set on the WorkCentre. Activity Report Setup The Activity Report provides information about the faxes sent and received. It also includes the scan, print, drum, and toner counter.
Using the ControlCentre 5 6 7 In the Group poll box, select the option you want when retrieving documents from multiple remote machines using group polling. Under the ITU-T Relay, choose the report setup for relay communications. Originator Select the option you want for relay transmissions started at the initiating station. If you select either Always or On error, you can click Show first fax page to have the WorkCentre print the first page of the fax on the report.
Using the ControlCentre Saving the WorkCentre Settings You can save the ControlCentre options you set and your Phonebook to a file on your PC. If needed, the file provides you with a backup copy of your WorkCentre settings. If you want to save your Phonebook only, see Saving a Phonebook to your PC. Saving WorkCentre Settings to a File 1 Do one of the following: • • From the File menu, click Save Settings. From the toolbar, click the Save button. The Save As dialog box opens.
Troubleshooting 12 Troubleshooting Self Test The self test enables you to understand the performance of the machine and diagnose any problems it may have. You may be requested to do this by a Xerox customer support center representative. To enter self test: 1. Press. Auto test 1.Auto test Menu 2.Individual test 3.Print test 2. Select the Self test option required. To run the test automatically and test a number of functions of the machine, press . To select individual test, press want to run.
Troubleshooting Key test - Press then . You will be asked to press all the keys on the control panel and then press the Stop key at the end of the test. You will receive an OK prompt if the test is successful. LED test - Press then . This test will turn on all the then . When you run this test please control panel LEDs. LCD test - Press check that all the sections in the LCD are turned ON and then turned OFF. You will be prompted to confirm that the test was successfully completed.
Troubleshooting Calling for Service If you have an error with the machine and can not correct the error using the tables, contact the Customer Support Center. Have available the serial number of the machine and any messages displayed. Contact the support center at the following telephone number: • • • USA 1-800-821-2797 Canada 1-800-939-3768 South America Contact your local service provider. • Xerox Limited Markets Refer to the Warranty Pack for support center and telephone numbers.
Troubleshooting 12-4 Error Message Probable Cause Corrective Action DISPLAY QUALITY IS POOR Display quality of the received document is poor. Retry the transmission. DRUM LIFE WARNING The drum counter has reached 16,000 pages. Replace the Drum Unit. See Chapter C, “Replacing the Drum Cartridge”. ENTRY MEMORY FULL The maximum number of Speed Dial, One Touch or Group Dial numbers have been used. Delete some numbers.
Troubleshooting Error Message Probable Cause Corrective Action PAPER JAM XX or RELOAD XX PAPER A paper misfeed was detected or the paper size specified in the settings is not the same as the paper in the tray. Open the Top Cover and remove the jammed paper or change the setting to the paper size currently in the paper tray "XX" is an error code. See the User Guide. PAPER TRAY IS EMPTY All paper tray are empty. Add paper to the paper tray. Ensure the paper tray is closed.
Troubleshooting Error Codes Code 12-6 Probable Cause Corrective Action 10 The Paper tray is Empty Add paper to the tray. Ensure the tray is closed. 11 A Paper Jam occurred. Open the Top Cover, and clear the copy paper jam. See the “Paper Jam” section in User’s Guide. 12 A document jam occurred. Remove the jammed document. See the “Paper Jam” section in User’s Guide. 13 Operator control panel or Top Cover, is open. Close the panel or cover. 20 A power failure occurred.
Troubleshooting Code Probable Cause Corrective Action 87 No residual memory was remaining on the remote party’s machine in a Relay or Mailbox transmission. Check the remote machine. Retry the transmission. B0 B1 The functions of the remote machine and yours do not match. Verify the remote station is compatible, then retry the communication. B2 B3 B4 B5 Network communication problem. Check the remote machine and retry the operation. C0 C1 C2 C3 C4 Picture signal problem. Retry the operation.
Troubleshooting Status Code Table A status code is displayed on some reports. The Code is displayed in 3 digits to the right of the Mode symbol. CODE Example: G3 5 0 2 G3 Encoded Data Line Density Data Transmission Speed 12-8 MMR 8 pels/mm x 3.85/lines/mm 14400 bps Transmission Code Speed Code Line Density Code Encoding 0 2400 bps 0 8 pels/mm x 3.85 lines/mm 0 MH 1 4800 bps 1 8 pels/mm x 7.7lines/mm 1 MR 2 7200 bps 2 8 pels/mm x 15.
Troubleshooting Transmission Problems When transmissions are not successful, check the items in the table below. If you confirm these items are set up correctly and transmissions are still unsuccessful, call for technical support. Problem Check Items When you place a document in the Document Support, nothing happens.
Troubleshooting Problem Check Items The remote station receives a blank or elongated printout. • Was the document loaded incorrectly with its printed side up? • Is the Control Panel fully closed? The sending procedure was completed correctly but nothing happened at the receiving end. • Is the remote machine able to communicate with a G3 facsimile? The WorkCentre can communicate with G3 facsimiles but not G2 or G4. Documents cannot be transmitted overseas.
Troubleshooting Problem Check Items The received document is too dark and difficult to read. Unnecessary lines are printed. • Is the original document on the sending side of poor quality? Check with the remote station. • Is there a problem with the remote machine? • Does the same problem happen when you copy a document? If so, clean the Recording Unit. See Chapter D, “Maintaining the Product”. The paper is fed out but nothing is printed.
Troubleshooting 12-12 WorkCentre Pro 555/575
A Installing Options This appendix contains the steps for installing the optional handset and paper tray. Installing the Optional Handset (not available in all countries) 1. Check the contents of the option installation kit. 2. Open the Control Panel cover.
3. Press the Top Cover Open button and open the top cover. 4. Click the handset support bracket into place and close the two covers.
5. Slide the retaining clip for the base unit into the slots on the rear of the unit. 6. Position the base unit on the support bracket.
7. Plug one end of the handset cord into the base unit. 8. Plug the other end of the handset cord into the handset.
9. Plug the telephone cord into the base unit. 10. Plug the other end of the telephone cord into the handset socket on the rear of the machine.
11. Press the plastic covers into position in order to retain the handset cord.
Installing the Optional Paper Tray The Optional Paper Tray installation kit contains a base unit and a paper tray. 1. Check the contents of the installation kit. 2. Locate the mounting pegs on the base unit. 3. Remove the Document Output tray, the Paper Tray and the Bypass Tray.
4. Position the machine over the mounting pegs on the base unit. 5. Lower the machine onto the base unit.
6. Press down and latch the base of the optional paper tray. 7. Load a full packet of paper into the optional paper tray.
8. Place the cover on the optional paper tray. 9. Insert the optional paper tray into the base unit.
10. Replace the Paper Tray, Document Output Tray and Bypass Tray.
A-12 WorkCentre Pro 555/575
B Ordering Supplies Ordering Supplies To order supplies, contact the Xerox supplies center at the following number: • • • USA – Supplies center – Fax number 1-800-822-2200 1-800-338-7020 Canada – French – English 1-800-668-0133 1-800-668-0199 Europe – Call your local sales and service provider. Supplies: Item Part Number Paper (letter size, 20 lb.) 3R721 (Xerox 4024) Paper (legal size, 20 lb.
Options: Item Part Number Optional Paper Tray B-2 Americas (letter)) 98S04391 Europe (A4) 98S04389 WorkCentre Pro 555/575
Ordering Supplies Automatically The Automatic Supplies Ordering feature allows you to have the machine automatically send a report to a specified fax number (normally a supplies center) when the machine is out of toner or the drum life is low. This will ensure that supplies are available when needed and will minimize ordering time. Supplies can be ordered through the customer’s internal supplies center, through a dealer or even through Xerox Supplies.
2. Press . Destination setup Enter fax number 3. To enter a One Touch, press the One Touch key. To use the Numeric Keypad, enter the number and press Enter. To use Speed Dial or Alpha Dial, press Phonebook. Select or , enter the Speed Dial number or select the Alpha name, and press Enter. 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. Entering the part details To set the part details: 1. Press: Menu Supplies order setup 1.Destination setup 2.Supplies 3.
Press to enter Toner or to enter Drum. xxxxx ordering 1.Select auto order 2.Enter part number 3.Enter quantity 3. Press then to order automatically. Enter part number Part # (20 max) : 4. Press then and use the keypad to enter the part number of the toner or drum. Enter quantity Quantity (1-99) : 5. Press then and use the keypad to enter the quantity required. 6. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Entering ordering details To set the ordering details: 1. Press: Menu Supplies order setup 1.Destination setup 2.Supplies 3.Other information 4.Image print 2. Press . Other information 1.Customer number 2.Contact name 3.Contact tel number 4.Ship to name 5. Ship to address Enter customer number Number (20 max) : 3. Press B-6 and use the keypad to enter your customer number.
Enter contact name Name (40 max) : Press and use the keypad to enter the contact name. Enter tel number Tel number (32 max) : Press and use the keypad to enter the contact telephone number. Enter ship to name Name (40 max) : Press and use the keypad to enter the name to whom the items will be despatched. Enter ship address Address (64 max) : Press and use the keypad to enter the shipping address for items. 4. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
Printing the order form To print the order form: 1. Press: Menu Supplies order setup 1.Destination setup 2.Supplies 3.Other information 4.Image print 2. Press . The order form will print. 3. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode.
C Maintaining the Product Replacing the Paper When the machine runs out of paper, “PAPER TRAY IS EMPTY” displays and printing stops. Replace the paper using the following procedure: Bypass Tray: 1. Pull up the Document Output Tray and open the Paper Guide.
2. Insert one sheet of paper on the Bypass Tray. One Paper 02 CAUTION Do not insert more than one sheet of paper on the Bypass Tray. It will cause a paper jam. 3. Adjust the Paper Guides so that both sides of the paper are secure. 4. Return the Document Output Tray.
Paper Tray: 1. Pull up the Document Output Tray and remove the Bypass Tray. Document Output Tray Bypass Tray 04 2. Open the Paper Guides.
3. Do not fan the paper. Make sure that the corners of paper are neatly aligned. 06 4. Insert up to 250 sheets into the Paper Tray. Secure the stack by adjusting the Paper Guides.
CAUTION To avoid paper jams, do not exceed the upper limit line on the Paper Guides. Paper Guide Upper Limit Line 08 5. Replace the Bypass Tray and Document Output Tray.
To set the paper size: 1. Press: Menu Paper size (Tray 1) 1.LT 2.A4 3.LG 2. Select the paper size: To select Letter size, press To select A4, press . . To select Legal size, press . 3. The menu selection screen redisplays. Press Exit or Stop to return to Standby Mode. Note: When the Optional Paper Tray is installed, the following screen appears after selecting the paper size in step 2. Paper size (Tray 1) 1.LT 2.A4 To select Letter size, press To select A4, press . . Then go to step 3.
Feeding Envelop Stock How a particular envelope performs in the WorkCentre Pro 555/575 depends largely on the quality of the envelope. Envelopes come in many sizes, materials and styles. Before ordering or purchasing a large supply of any particular envelope, Xerox advises a short printing test of the candidate envelope through the WorkCentre Pro 555/575 to be sure that the type of envelope performs satisfactorily.
Replacing the Toner Cartridge The TONER IS LOW message is displayed when the Toner Cartridge needs to be replaced. If printing continues, a long tone sounds, the OUT OF TONER message displays, and printing stops. CAUTION Only replace the Toner Cartridge after TONER IS LOW or OUT OF TONER displays. If the Toner Cartridge is replaced prematurely, print quality problems can occur. To replace the Toner Cartridge: 1. Push the Top Cover Open Button to the Top Cover and Open the Top Cover.
2. Remove the Toner Cartridge. Handle Toner Cartridge 11 CAUTION Always hold the Toner Cartridge by the green handles. 3. Remove the new Toner Cartridge from the box it comes packed in. Holding it firmly with both hands, rock it left and right, forward and back in the directions indicated by the arrows in the picture.
4. Holding onto the Toner Cartridge’s handle, lower it into the machine. Make sure that the four pins (two on each side) fit into the grooves inside the machine. Color coordinated “2” labels have been affixed to the Toner Cartridge and to the inside of the machine. Install the Toner Cartridge by aligning these labels. 14 The cartridge will click into place when it is completely installed.
5. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover 17 6. Verify the display has returned to the Standby Mode.
Replacing the Drum Cartridge The Drum Cartridge requires replacement when the DRUM LIFE WARNING is displayed. CAUTION Do not expose the green drum to light for more than 3 minutes. Never expose the drum to direct sunlight or touch the drum. Damage or poor print quality may result. To replace the Drum Unit: 1. Push the Top Cover Open Button to the Top Cover and open the Top Cover.
2. Remove the Toner Cartridge and the Drum Cartridge. Handle Toner Cartridge 11 Drum Cartridge Handle 18 Note: Immediately wrap the Drum Cartridge with a cloth to protect it against overexposure to light. CAUTION Always hold the Drum Cartridge and Toner Cartridge by the green handles. Do not expose the green drum to light for more than 3 minutes. Never expose it to direct sunlight or touch the green drum. Damage or poor print quality may result.
3. Remove the Drum Cartridge from the box it comes packed in. 4. Install the Drum Cartridge into the machine, aligning the guides of the cartridge with the grooves inside the machine. Color coordinated “1” labels have been affixed to the Drum Cartridge and to the inside of the machine. Install the Drum Cartridge by aligning these labels. Book 19 Make sure the Drum Cartridge is inserted inside the machine as far as it will go.
5. Holding onto the Toner Cartridge’s handle, lower it into the machine. Make sure that the four pins (two on each side) fit into the grooves inside the machine. Color coordinated “2” labels have been affixed to the Toner Cartridge and to the inside of the machine. Install the Toner Cartridge by aligning these labels. 14 The cartridge will click into place when it is completely installed.
6. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover 20 Verify the display has returned to the Standby Mode. To reset the counter of the Drum Cartridge. Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. 1. Press: Menu Change drum 2.No 1.Yes 2. Press .
3. Press Enter. Completed 4. Press Stop to return to the Standby Mode. Note: Make sure to reset the counter when you replace the Drum Cartridge. Never perform this operation on any other occasions. A new ADF Retard Pad is included with the Drum Cartridge kit and should be installed at the same time as the Drum Cartridge. Continue on to the ADF replacement procedure.
Replacing the ADF Retard Pad Note: The ADF retard pad is included in the Drum Cartridge Kit. Follow the instructions below to replace the ADF retard pad. 1. Open the Control Panel Cover and locate the retard pad.
Interlagos afg-C.fm Page 19 Thursday, August 19, 2004 3:08 PM 2. Remove the retard pad by releasing the latch at the base of the retard pad and rotating the pad upwards. 3. When it is in the horizontal position, pull out the retard pad.
4. Replace the retard pad. 5. Rotate the retard pad downwards and press until it clicks into place. 6. Close the control panel cover.
Cleaning the Machine Cleaning the Cabinet Wipe the machine with a damp cloth to remove dust and fingerprints. Use water to dampen the cloth. Do not use chemicals for cleaning, as this can cause discoloration or damage to the finish of the machine.
Cleaning the Document Scanner The quality of scanned images deteriorates if the Document Scanner becomes dirty. Use the following procedure to clean the Scanner components: 1. Open the Control Panel Cover. 2. Wipe the glass surface and the guide with a soft dry cloth (lens cleaner cloth). If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth to remove streaks.
3. Wipe the Retard Pad and the rollers with a dry cloth. If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth. Control Panel Cover Retard Pad 22 4. Close the Control Panel Cover.
Cleaning the Paper Pickup Roller and Paper Guide Clean the following parts of the machine when you replace the Toner Cartridge or the Drum Cartridge: • Paper Guide — The Paper Guide is located at the bottom of the machine chamber. • Paper Pickup Roller — The Paper Pickup Roller is located at the bottom of the machine chamber. Use the following procedure to clean the Paper Guide and Paper Pickup Roller: 1. Push the Top Cover Open Button to the Top Cover and open the Top Cover.
2. Remove the Toner Cartridge and the Drum Cartridge. Handle Toner Cartridge 11 Drum Cartridge Handle 18 Note: Immediately wrap the Drum Cartridge with a cloth to protect it against overexposure to light. CAUTION Always hold the Drum Cartridge and Toner Cartridge by the green handles. Do not expose the green drum to light for more than 3 minutes. Never expose it to direct sunlight or touch the green drum. Damage or poor print quality may result.
3. Pull up on the Paper Guide that protects the paper pickup roller located at the bottom of the machine chamber. Paper Guide 23 4. Wipe the Paper Pickup Roller and Paper Guide with a dry cloth. If the surfaces require moisture to remove the dirt, use a cloth slightly dampened with water to remove the dirt, followed by a dry cloth.
5. Install the Drum Cartridge into the machine, aligning the guides of the cartridge with the grooves inside the machine. Color coordinated “1” labels have been affixed to the Drum Cartridge and to the inside of the machine. Install the Drum Cartridge by aligning these labels. Book 19 Make sure the Drum Cartridge is inserted inside the machine as far as it will go.
6. Holding onto the Toner Cartridge’s handle, lower it into the machine. Make sure that the four pins (two on each side) fit into the grooves inside the machine. Color coordinated “2” labels have been affixed to the Toner Cartridge and to the inside of the machine. Install the Toner Cartridge by aligning these labels. 14 The cartridge will click into place when it is completely installed.
7. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover 20 8. Verify the display has returned to the Standby Mode.
C-30 WorkCentre Pro 555/575
D Data Sheet Item Specification Document Size Width: 8.5 in. max. (216 mm) max. 5.8 in. min. (148 mm) min. Length: 16.5 in. max. (420 mm) max. 3.9 in. min. (100 mm) min. Max capacity of the Document Tray (20 lb.) 30 sheets (letter size / A4) Copy Paper Size Letter: Width 8.5 in. (216 mm) x 11.0 in. (280mm) Legal: Width 8.5 in. (216 mm) x 14.0 in. (356 mm) A4: Width 8.3 in. (210 mm) x 11.7 in. (297 mm) Paper Tray Capacity 80 gsm (20 lb.
Item Specification Scanning Resolution Standard 8x3.85 dpm (203x98 dpi) Fine 8x7.7 dpm (203x196 dpi) Superfine 8x15.4 dpm (203x392 dpi) Superfine/Photo Transmission Rate 16x15.4 dpm (406x392) WorkCentre Pro 555 14.4 Kbps WorkCentre Pro 575 33.
Item Specification Weight Less than 18 Kg (40 lb) without the optional paper tray Drum Life 20,000 Prints Toner Cartridge Yield The yield of the Initial Toner Cartridge supplied with the Process Unit is 3000 prints. Supply Toner Cartridge yield is 6000 prints, assuming 4% print coverage.
D-4 WorkCentre Pro 555/575
E Safety Certification and Environmental Compliance Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the equipment and refer to them as needed to ensure the continued safe operation of your machine.
WARNING This product must be earthed This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never us a grounding adapter plug to connect the copier to a power source receptacle that lacks a ground connection terminal.
extension cord do not exceed the extension cord ampere rating. Also, make sure that the total amperage of all products plugged into the wall outlets does not exceed the outlet rating. Do not put your hands into the fuser area, located just inside the exit tray area, as you may be burned. Ozone: This product produces ozone during normal operation. The ozone produced is dependent on copy volume and is heavier than air.
manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The WorkCentre Pro is in compliance with the CDRH regulation. The equipment also complies with laser product performance standards set by governmental, national and international agencies as a Class 1 Laser Product. Third Party Certification The Xerox WorkCentre Pro 555/575 is certified by various bodies in compliance with national and international safety standards.
Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the users authority to operate this equipment.
European Certification Approvals and Certification The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
WARNING In order to allow this product to operate in proximity to industrial, Scientific and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken. WARNING Shielded cables must be used with this equipment to maintain compliance with Council Directive 89/336/EEC. UK Electricity at Work Regulation The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990.
practicable, danger. This includes ensuring all electrical products connected to such electrical systems are safely constructed, maintained and operated. QUESTION: Does Xerox Limited comply with the Electricity at Work Regulation? ANSWER: The regulation places a duty on all employers and self-employed persons to ensure the electrical systems in their premises are, effectively safe. The regulation does not impose on, amongst others, manufacturers or suppliers of such electrical systems.
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY. QUESTION: I would like to carry out my own safety tests on the Xerox equipment in my premises. ANSWER: You may, of course, request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe. Your Xerox Limited Customer Support will be pleased to advise you on such testing.
Environmental Compliance ENERGY STAR® Xerox Corporation designed this product to comply with the guidelines of the ENERGY STAR program of the Environmental Protection Agency. As an ENERGY STAR Partner, Xerox has determined that this copier model meets the ENERGY STAR guidelines for energy efficiency. Low Power and Sleep Mode The Workcentre Pro 555/575 switch to a standby mode of operation when each task has been completed.
SWISS ENERGY 2000 Xerox Corporation has designed and tested this product to meet the energy restrictions required by Swiss Energy 2000 compliance has been notified to the registration authorities. Recycled Paper The WorkCentre Pro 555/575 has established performance with the use of recycled paper with its consequent benefits to the environment. Xerox recommends part numbers: 3R94565, A4 stock, 80g/m2 500 sheets 3R6296, 8.
Telecommunications Requirements European Fax Approvals and Certification This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.
FCC Regulations Send Header Requirements Federal Communications Commission (FCC) regulations require all persons within the United States who send any message via a facsimile machine to include an identifying message in the transmission. The message must clearly contain an identifier and telephone number for the entity (business or individual) sending the message. This facsimile machine provides the local ID and name features required for the FCC regulation.
You may safely connect the machine to the following standard modular jack: USOC RJ-11C. Use the standard line cord (with modular plugs) provided with the installation kit to connect it. An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. Do not connect this machine to a party or coin operated phone line.
WARNING When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. Perform such activities in the off-peak hours, such as early morning hours or late evenings. Canadian Certification Notice: The Industry Canada Label on the machine identifies certified equipment.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
Index A B accessories paper trays B-2 account codes 5-27 default setting 5-27 using 5-26 activity report automatic mode 9-4 fields 9-2 printing 9-16 setup 9-2–9-5 activity reports 9-16 setup using ControlCentre 11-24 ADF maximum capacity D-1 adjusting ringer volume 2-45, 2-46, 2-47, 2-48 alarms 12-3 toner empty C-8 alpha dialing 4-3–4-4 alternate number dialing function 2-13, 2-20 answer mode, setting line 1 3-3 arrow keys for programming the menu mode 2-2 assigning one touch key using ControlCentre 11-1
Charge Code Key used 5-10 charge codes 5-10 chemicals C-21 cleaning cabinet C-21 image quality 12-11 ozone filter C-21 codes account 5-27 department 2-31 Department Code Report 9-19 error codes 12-6 collating collate copy 10-1 collate fax 3-7 using ControlCentre 11-11 communication errors 5-2 communications automatic receptions 3-3 communication modes D-1 error codes 12-6 error messages 12-3 job numbers 5-3 multi-access 2-55–2-58 programmed group dialing 2-26–2-29 relay operations 5-33–5-34 sending a docume
reducing 11-11 saving a phonebook 11-19 saving settings 11-26 secure receive 11-9 secured send setting 11-7 sending faxes 11-6 setting fax receive options 11-9–11-12 setting fax send options 11-6–11-8 setting machine defaults 11-2–11-3 setting power save 11-4 settings report setup 11-25 speed dial numbers 11-15, 11-16, 11-17 telephone line setting 11-3 using 11-1–11-26 WorkCentre setting 11-2–11-5 Copy Key collating 10-1 used 10-1 copying 10-1–10-3 collating 10-1 cover sheet creating 5-12 sending a cover sh
manual group dialing 4-10 one touch dialing 4-6 speed dialing 4-5 dimensions D-2 Direct Access Function Keys 2-11 map 2-11 Direct Send Key used 5-7 direct send mode cancelling jobs 6-5 number of pages 5-17, 5-18 sending documents 5-6 setting 5-4, 5-6 document feeder maximum capacity D-1 document jams error code 12-6 error message 12-3 document misfeed 12-9 document recovery resending stored documents 5-30 document tray maximum capacity D-1 reception problems 12-10 transmission problems 12-9 documents copyin
F fax numbers assigned to phonebook receiving using ControlCentre 11-11 fax options 5-17–5-25 ECM disable 5-22 listen to dial 5-19 number of pages 5-18 secure send 5-23 send then poll 5-20 using ControlCentre 11-6–11-8, 11-9–11-12 fax speed 2-17, 2-23, D-2 setup 2-13 transmission problems 12-10 features error message 12-4 menu map 9-21 Settings Report 9-22 transmission confirmation 5-16 fine resolution 2-40 flowcharts menu map 2-4 free memory 5-3 error code 12-6 substitute receive to memory 3-9 fuser cleane
L machine dimensions D-2 type D-2 weight D-3 machine features menu map 2-4 mailbox communications 8-1–8-19 creating using ControlCentre 11-20 deleting using ControlCentre 11-22 described 5-1 editing using ControlCentre 11-21 ITU-T mailboxes 8-1–8-19 attaching a subaddress 8-16 bulletin board mailbox 8-1 confidential mailbox 8-1 creating & deleting mailboxes 8-2, 8-4 deleting documents in a local mailbox 8-9 listing documents 8-2, 8-14 local mailbox 8-2 mailbox report 9-17 polling a remote mailbox 8-14 pri
reception problems 12-10 manual send 5-8 master code changing the department codes 2-34 memory error code 12-6 free memory 3-9, 5-3, 12-6 overflow message 12-4 power failure 12-5 receive to memory 3-2, 3-9 reception message 12-3 resending stored documents 5-29, 5-30 memory full during receive to memory 3-9 memory reception 12-3 memory send 5-5 cancelling jobs 6-1–6-5 described 5-1 limitation 5-5 sending documents 5-5 setting 5-4 Menu Key for programming the menu mode 2-2 menu map 2-4–2-6 Menu Map Report 9-2
P page numbers cover sheet 5-11 direct send transmissions 5-17, 5-18 error code 12-6 setting the number of pages 5-18 paper empty paper cassette 12-5 memory reception 12-3 paper cassette capacity D-1 paper jams C-24–C-29 receiving oversized documents 3-8 replacing C-1 size D-1 supplies B-1 paper cassette capacity D-1 error messages 12-5 reception problems 12-10 replacing paper C-3 paper jams C-24–C-29 reception problems 12-11 paper tray empty tray message 12-5 paper Tray Capacity D-1 paper trays error messa
presetting groups 2-26 ITU-T mailbox numbers 8-2, 8-4 one touch keys 2-20 speed dial numbers 2-13 printer printer width D-1 printer driver D-2 printer not available receive to memory 3-9 printing documents in a ITU-T mailbox 8-7 memory reception 12-3 method D-2 reception problems 12-11 Priority Key used 5-9 priority send described 5-1 priority transmissions 5-9 priority transmission 5-9 process unit replacing C-12 programmed group dialing 2-26–2-29 presetting group numbers 2-26 programming characters 2-7 de
refuse junk mail 2-44 relay groups communications 5-33 Relay Key used 5-34 relay operations 5-33–5-34 described 5-1 relay originator report 9-5, 9-12 relay station report 9-14 relay stations Reception Report 9-14 remote communications error code 12-6 remote mailboxes ITU-T 8-11 remote stations error codes 12-6 error message 12-4 transmission problems 12-10 Replace Drum error message 12-5 replacing paper C-1 toner pack C-8 reports 9-1–9-23 activity reports 9-1–9-5, 9-16, 11-24 Confirmation Report 9-5–9-8 con
ozone E-3 power source E-2 radio frequency emissions E-4 send header E-13 telecommunications requirements E-12–E-16 UK electricity at work regulation E-7 ventilation E-2 warnings E-1 saving a phonebook using ControlCentre 11-19 saving settings using ControlCentre 11-26 scanner image quality 12-11 scanning density D-2 width D-1 secure receive 3-10–3-14 automatic 3-10 described 3-2 ending 3-14 using ControlCentre 11-9 secured send described 5-2 job feature 5-17, 5-23, 5-32 setting using ControlCentre 11-7 sec
modifying using ControlCentre 11-16 presetting using ControlCentre 11-15 setup 2-13 speed dialing 4-5 standard resolution 2-40 Stop Key cancelling a direct send job 6-1 described 6-1 for programming the menu mode 2-2 store for resending described 5-1 and redial interval 2-38 resend 5-29–5-30 stored documents polling 7-1–7-13 storing documents delayed start 5-8 ITU-T mailboxes 8-5 Subaddress ITU-T Key attaching a subaddress 8-16 polling a document using a subaddress 8-18 sending to a subaddress 8-17 super fi
error codes 12-6 error messages 12-3 image quality 12-11 paper jams C-24–C-29 reception problems 12-10 transmission problems 12-9 type, machine type D-2 U unavailable features error message 12-4 V voltage D-2 volume,ringer adjusting 2-45, 2-46, 2-47, 2-48 W warming up message 12-5 warnings drum life warning 12-4 wattage D-2 weight D-3 width machine dimensions D-2 printing width D-1 scanning width D-1 WorkCentre setting using ControlCentre 11-2–11-5 WorkCentre Pro 555/575 INDEX-13