System Administrator’s Guide WorkCentre 7228/7235/7245
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Table of Contents Network Connectivity ............................................................................................................................... 10 Installation Steps A1 ............................................................................................................................. 10 Settings List A6 ..................................................................................................................................... 12 Ethernet Speed Setting A2 ...........
Before You Start .................................................................................................................................. 38 Enabling the SMB Setting at the Device, if required ........................................................................ 38 Configuring Workgroup Name or Device Name with Internet Services ........................................... 40 Microsoft (NetBIOS over IP) Networks B6 .................................................................................
Common UNIX Printing System (CUPS) .............................................................................................95 Overview .............................................................................................................................................. 95 Before You Start............................................................................................................................... 95 Installing CUPS on the UNIX workstation........................................
Fax......................................................................................................................................................... 147 Fax Overview FP ............................................................................................................................. 147 Checking and Setting Critical Fax Parameters ..............................................................................147 Before You Start Fax FP1......................................................
Configuring Templates with Internet Services ................................................................................... 191 Setting up a Remote Template Pool Repository (optional) ............................................................... 192 Testing Network Scanning (using templates) .................................................................................... 193 Web Service (if available) ................................................................................................
Overview ............................................................................................................................................ 236 Accessing the Audit Log feature ........................................................................................................ 236 Annotation (Bates Stamping)............................................................................................................. 237 Overview ...................................................................
IPP Troubleshooting T4 ...................................................................................................................... 279 Check Physical Media and Network Interface Cards ........................................................................279 Print a Settings List at the Device and perform these tasks: .............................................................279 At the Windows 2000 workstation, perform these tasks:..............................................................
Network Connectivity All Services Log In / Out Machine Status Installation Steps A1 Step 1. Connect one end of a Category 5 twisted pair cable to a live network drop. Connect the opposite end of the cable to the RJ-45 socket at the rear of the Device. Step 2. Set the Device's power switch to ON and wait until the Main screen is displayed. Note: The actual screen displayed as the Main screen is selectable.
Step 4. Referring to the Settings List, determine if the appropriate ports and protocols are enabled for your Network environment. To support communicating with the Device's Internet Services, a series of internal Web Pages that enable remote configuration of operating settings, the TCP/IP protocol stack should be enabled. The Device should also have a valid IP Address, Subnet Mask, and Gateway displayed.
Settings List A6 To print a Settings List, with the Device switched ON, perform the following steps: 1. Press the Machine Status button. 2. Press the Billing Meter/Print Report Tab. 3. Press the Print Report/List button. 4. Press the Copy Mode Settings button. 5. Press the Settings List button. 6. Press the large, green, Start button, located to the immediate right of the Control Panel’s numeric keypad. 7. The printing process will be graphically displayed on the touch screen.
Ethernet Speed Setting A2 The Device's Ethernet Interface has speed settings of Auto (10 BASE-T/100 BASE-TX), 100 BASE-TX (Half or Full Duplex), and 10 BASE-T (Half or Full Duplex). By default the Ethernet Port Configuration will be set to Auto. To Change the Network Speed Go to your Device 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3.
Enable Internet Services (HTTP) A9 Internet Services are a series of Web (HTML) Pages located within the Device enabling network communication settings to be conveniently configured from a web browser running on a remotely located workstation.
Internet Services (HTTP) Enablement 1. Press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the Port Status screen, note which of the two buttons is highlighted as the current setting for Internet Services Enablement. The available settings are Enabled or Disabled. In order to use Internet Services, this setting MUST be enabled. 4. To change settings, press your setting of choice, then press the Save button. 5.
Proxy Server Settings To use the Web Service button on the machine (if available), which enables the machine to access HTTP file servers on the Internet, you need to enter your Proxy Server information as described here. 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Select Proxy Server Settings in the list of hot links. 4. Place a checkmark in the Use Proxy Server checkbox. 5.
Parallel Port Configuration A7 To view or change the settings of the Device's parallel port, perform the following steps: Note: You must have purchased the Parallel (1284) Printing kit and installed the supplied hardware before you can configure this port. To access Parallel Port Settings at the Device 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3.
Port Status (Parallel Port Enablement) 1. On the Parallel Port selections menu, press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the Parallel Port Status screen, note which of the two buttons is highlighted as the current setting for Parallel Port Enablement. The available settings are Enabled or Disabled. 4. To change settings, press your setting of choice, then click the Save button on the touch screen. 5.
PJL (Printer Job Language)Setting 1. On the Parallel Port selections menu, press the selection line labeled PJL. 2. Press the Change Settings button. 3. On the settings screen, note which of the two buttons is highlighted as the current setting for Job Control Language. This is the setting that enables the Controller's job processing parameters to be modified by HP PJL. The available settings are Enabled or Disabled. 4.
Bi-Directional Communications 1. Select the down arrow on the screen to see this setting. 2. On the Parallel Port selections menu, press the selection line labeled Bi-directional communications. 3. Press the Change Settings button. 4. On the settings screen, note which of the two buttons is highlighted as the current setting for BiDirectional Communications. The available settings are Enabled or Disabled. To support high speed, bi-directional parallel communications, select the Enabled setting. 5.
Exiting the Parallel Port Selections Menu To exit the Parallel Port Selections Menu, which returns you to the Port Settings menu, press the rectangular Close button in the upper right corner of the touch screen. Exiting the Port Settings Menu and returning to the Device's Main Menu 1. To exit the Port Settings menu, returning to the Device's Main screen, press the rectangular Close button in the upper right corner of the Ports Menu screen. 2.
SNMP Configuration A8 SNMP (Simple Network Management Protocol) provides a method to remotely monitor and diagnose device performance on the network. Once SNMP has been enabled at the device, SNMP Management software, running on a host computer connected to the network, polls the device's agents for operating information and responds to traps from the device regarding specific events. Examples of such events might be notifications from the device that it is low on toner, or low on paper.
Port Status (SNMP Enablement) 1. On the SNMP selection menu, press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the Port Status screen, note which of the two buttons is highlighted as the current setting for SNMP Enablement. The available settings are Enabled or Disabled. For SNMP to function, it must be set to Enabled. 4. To change settings, press your setting of choice, then press the Save button. 5.
Configuring SNMP Community Names with Internet Services 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select SNMP in the directory tree. 5. Enter a name for the Community Name (Read-Only). This is the password for SNMP GET requests from the SNMP Manager to the Agent in the Device. 6.
Changing the Administrator Password A10 There are two Administrator Passwords that control access to the Device's feature settings. One password is a numeric password that controls access through the Device's Control Panel. The second password is an alphanumeric password that controls access through the Device's Internet Services (embedded HTTP server application residing in the Device). To Change the Numeric Password on the Device's Control Panel 1. Press the Log In / Out button on the Control Panel. 2.
To Change the Alphanumeric Password used by Internet Services Note: If Authentication is enabled, as stated in the Security – Authentication (by Auditron Administration) topic in the Options section of this guide, you will have to supply the Administrator User Name and Password when first accessing Internet Services, rather than supplying these credentials after configuring individual features with Internet Services. 1. Press the Log In / Out button on the Device’s Control Panel. 2.
NOS Selection TCP/IP Protocol Configuration B1 To view or change the settings of the Device's TCP/IP Protocol Configuration, perform the following steps: To access the TCP/IP Protocol Settings at the Device 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3. Press the rectangular Confirm button on the touch screen. 4.
Ethernet Setting (Ethernet Speed) 9. On the Protocol Settings menu, press the selection line labeled Ethernet Setting. 10. Press the Change Settings button. 11. On the settings screen, note which one of the buttons is highlighted as the current setting for Ethernet Speed. The available settings are Auto (10 BASE-T/100 BASE-TX), 100 BASE-TX (Half or Full Duplex), and 10 BASE-T (Half or Full Duplex). By default the Ethernet Port Configuration will be set to Auto. 12.
IP Address 1. Used for static IP Addressing (with "Manual" selected as your addressing method), on the Protocol Settings menu, press the selection line labeled TCP/IP - IP Address. Note that the IP Address may be viewed, but not changed, with dynamic addressing enabled. 2. Press the Change Settings button. 3. On the settings screen, use the rectangular Next key, together with the numeric keypad of the Control Panel, to enter in the appropriate IP Address. 4. To save settings, press the Save button. 5.
IP Filter (IP Address Restriction) 1. Use your workstation's web browser to access the Internet Services (web pages) residing on the Device to set the IP Address or Addresses to use with this feature BEFORE enabling the feature, either here or with Internet Services. This will prevent unintentionally locking yourself out from communicating with the Device from your own IP address. For full instructions, refer to the Restricting Device Access topic in the Internet Services section of this guide. 2.
Exiting the Protocol Settings Menu and returning to the Device's Main Menu 1. To exit the Protocol Settings menu, returning to the Device's Main screen, press the rectangular Close button in the upper right corner of the Protocol Settings menu screen. 2. Press the rectangular Close button in the upper right corner of the Network Settings screen. 3. Press the rectangular Close button in the upper right corner of the System Settings button. 4.
TCP/IP LPD Enablement B13 To support TCP/IP printing through the workstation's LPR port in the case of Windows NT4, 2000, or XP, or through a print utility in the case of Windows 95/98/ME, the LPD (Line Printer Daemon) MUST be enabled at the device. To view or change the Device's LPD setting, perform the following steps: To access LPD Settings at the Device 1. Press the rectangular Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times.
Port Status (LPD Enablement) 1. On the LPD selections menu, press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the LPD Port Status screen, note which of the two buttons is highlighted as the current setting for LPD Enablement. The available settings are Enabled or Disabled. For the LPD to function, it must be set to Enabled. 4. To change settings, press your setting of choice, then press the Save button. 5.
TCP/IP Dynamic Addressing B15 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select TCP/IP in the directory tree 5. Review the available selections as displayed on your screen and explained in the TCP/IP Configuration Selection List, below. 6. Accept the default Host Name, or type in your own unique Host Name for this Device. 7.
TCP/IP Configuration Selection List As displayed on your screen, the following selections are available for TCP/IP Configuration. Under the TCP/IP Subject Label Host Name. The default entry assures a name that is unique to this device on the network. Get IP Address. Use this drop-down menu to select the method to use to assign IP Addresses. Select Manual, DHCP, RARP, BOOTP, or DHCP/Autonet.
Under the WINS Server Subject Label Get WINS Server Address check box. If enabled with a check mark, the Device will contact the DHCP Server for the IP Addresses of the Primary and Secondary WINS (Windows Internet Naming Service) Servers. WINS Primary/Secondary Server IP Address Lines. Two IP Address lines, with entry boxes, are provided for manual entry of the WINS Primary and Secondary Server Addresses (when DHCP is not selected). Under the IP Address List Subject Label IP Filter Enablement Check box.
Configure Port 9100 (Raw Printing) B8 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus (+) symbol to the left of the Protocol Settings file folder. 4. Select Port 9100 in the directory tree. (1) 5. The available selections include: Port Number, with a default value of 9100. This value typically does not need to be changed. A TBCP Filter checkbox (displayed when PostScript is enabled).
Microsoft (NetBEUI) Networks B5 Before You Start 1. Print a Settings List as stated in the Network Connectivity section of this guide. 2. On the Settings List, verify that SMB is enabled. Also, verify that the default name of the NetBEUI workgroup is "Workgroup" and that the Device has a unique name (that is, a name not the same as any other device in your workgroup). To enable SMB, if required, follow the procedure below.
10. When the SMB selection menu displays, note that you have only one setting available on a single, numbered horizontal line. Press this selection line. 11. Press the Change Settings button. 12. On the SMB Port Status screen, note which of the two buttons is highlighted as the current setting for SMB Enablement. The available settings are Enabled or Disabled. To enable SMB at the device, select the Enabled setting. 13. Press the Save button on the touch screen, which returns you to the SMB selection menu.
Configuring Workgroup Name or Device Name with Internet Services 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select SMB in the directory tree 5. The available selections include: A text box indicating Workgroup name. A text box indicating the SMB Host name.
Microsoft (NetBIOS over IP) Networks B6 Before You Start 1. Print a Settings List as stated in the Network Connectivity section of this guide. 2. Referring to the Settings List, verify that SMB is enabled. To enable SMB at the Device, if required, follow the procedure below. 3. Referring to the Settings List, verify that DNS (or WINS, if using only a Windows NT network) is enabled.
7. Press the Port Settings button to access the Port Settings menu. 8. When the Port Settings menu displays, press the SMB selection line. 9. Press the Change Settings button in the lower right corner of the Port Settings menu screen. 10. When the SMB selection menu displays, note that you have only one setting available on a single, numbered horizontal line. Press this selection line. 11. Press the Change Settings button. 12.
Viewing or Configuring the SMB Host Name with Internet Services 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select SMB in the directory tree. 5. The available selections include: A text box indicating Workgroup name. A text box indicating the SMB Host name.
DNS/WINS NetBIOS Name Resolution To use the Device's NetBIOS name over the TCP/IP Network, the DNS and WINS Servers MUST be configured for NetBIOS name to IP address resolution. Also, make sure that the Device is informed of the addresses of the DNS/WINS Servers, using the instructions supplied under the Configure TCP/IP Settings procedure in the Internet Services section of this guide.
To Set Up an NT Server to Queue Jobs to the Device 1. Make sure that the TCP/IP protocol and Microsoft TCP/IP Printing Services are enabled. 2. Install the Print Driver, select Local Port and create an LPR port. 3. When prompted for the port name, enter in the Device's SMB Host Name (WINS environment), or fully qualified domain name (SMB Host Name.Domain Name, in a DNS environment), or IP Address (if static). The Queue text box can be left blank. 4.
Novell NetWare 4.x, 5.x (NDS) Networks B3 Enable the NetWare Port at the Device 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3. Press the rectangular Confirm button on the touch screen. 4. Press the System Settings button (the right-hand button of the two buttons displayed on the touch screen).
11. Press the Change Settings button. 12. On the Netware Port Status screen, note which of the two buttons is highlighted as the current setting for NetWare Port Enablement. The available settings are Enabled or Disabled. To enable NetWare at the Device, select the Enabled setting. 13. Press the Save button (upper right-hand button) on the touch screen, which returns you to the NetWare selection menu. 14.
Set Up Printer Objects on the Server 1. Set up a Print Server, Print Queue, and Printer in the appropriate Context (NDS Tree) using NWADMIN or PCONSOLE. Refer to the documentation supplied by Novell (www.novell.com) to complete this task. Note: Record precisely (observe upper and lower case, dot notation etc.) the following: the NDS Tree, NDS Context Name, frame type, Print Server Name, and the Print Server password, that was assigned.
Configure NetWare Settings using Internet Services 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select NetWare in the directory tree. 5. The available selections include: A Host Name (Print Server) Text box. (Use this name to create the Print Server on the NetWare Server.
7. Select Directory (NDS) as your Mode. 8. Enter in a polling rate for Polling Interval. 9. Enter in a SAP (service advertising protocol) frequency, or set SAP frequency to zero (off). 10. Type a Password for the Device to log into the NetWare Server, and type it a second time for confirmation. 11. For NetWare NDS (NetWare Directory Services), type a directory tree name and context (typeful name in the NDS environment). Note: Since there is no Browse function, you MUST manually enter in this information.
Novell NetWare 3.1x (Bindery) Networks B4 Enable the NetWare Port at the Device 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3. Press the rectangular Confirm button on the touch screen. 4. Press the System Settings button (the right-hand button of the two buttons displayed on the touch screen).
11. Press the Change Settings button. 12. On the NetWare Port Status screen, note which of the two buttons is highlighted as the current setting for NetWare Port Enablement. The available settings are Enabled or Disabled. To enable NetWare at the Device, select the Enabled setting. 13. Press the Save button (upper right-hand button) on the touch screen, which returns you to the NetWare selection menu. 14.
Set Up a Print Server, Queue, and Name on the Primary Server 1. Set up a Print Server, Queue, and Printer Configuration on the Primary Server using PCONSOLE. Refer to the documentation supplied by Novell (www.novell.com) to complete this task. Note: Record precisely (observe upper and lower case, punctuation etc.) the following: the Primary Server name, Frame type used, Print Server name, Print Server password, and the Queue name assigned.
Configure NetWare Settings using Internet Services 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select NetWare in the directory tree. 5. The available selections include: A Host Name (Print Server Name) Text box. Use this name in the Server setup of the Print Server using PCONSOLE.
IPP Configuration B14 The Internet Printing Protocol provides a convenient way to print over the Internet or Intranet using the device's IP address. To support this type of printing, make sure that Port 9100 is enabled at the device as stated in the Note at the bottom of the Configure Port 9100 procedure, in the Internet Services section of this guide. Specifically, click the Port Status hot link on the Properties Tab of Internet Services and make sure that the check box on the Port 9100 line is checked.
Port Status (IPP Enablement) 1. On the IPP selection menu, press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the IPP Port Status screen, note which of the two buttons is highlighted as the current setting for IPP Enablement. The available settings are Enabled or Disabled. To print with IPP, this setting must be Enabled. 4. To change settings, press your setting of choice, then press the Save button. 5.
Exiting the Port Settings Menu and returning to the Device's Main Menu 1. To exit the Port Settings menu, returning to the Device's Main screen, press the rectangular Close button in the upper right corner of the Port Settings menu screen. 2. Press the rectangular Close button in the upper right corner of the Network Settings screen. 3. Press the rectangular Close button in the upper right corner of the System Settings screen . 4.
EtherTalk (AppleTalk) Configuration B7 The EtherTalk Protocol enables workstation to Device communications over the EtherTalk (AppleTalk) network. To access EtherTalk Settings at the Device 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3. Press the rectangular Confirm button on the touch screen. 4.
Port Status (EtherTalk Enablement) 1. On the EtherTalk selection menu, press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the Port Status screen, note which of the two buttons is highlighted as the current setting for EtherTalk Enablement. The available settings are Enabled or Disabled. To print with EtherTalk, this setting must be Enabled. 4. To change settings, press your setting of choice, then press the Save button. 5.
Configuring EtherTalk Settings with Internet Services 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties Tab. 3. Click the plus (+) symbol to the left of the Protocol Settings file folder. 4. Select AppleTalk in the directory tree. 5. The available selections include: Printer Name. Zone Name. 6. Enter the name that you wish to assign to this Printer. This is the name that will appear in the Chooser. 7.
Print Drivers TCP/IP Peer to Peer (LPR or Standard TCP/IP) Printing D1 Windows 2000 Server\Professional & XP Professional Print Driver Installation Before you start Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CDROMs that came with your Device. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com.
Add the Printer to the Windows 2000 or Windows XP Desktop 1. On the Windows 2000 desktop, from the Start menu, select Settings, then Printers. On the Windows XP desktop, from Start, select Printers and Faxes. 2. On Windows 2000 or XP, double-click Add Printer. 3. When the "Add Printer Wizard" screen displays, click Next. 4. Select Local Printer and deselect "Automatically detect and install my Plug and Play printer." Click Next. 5. Select Create a new port and choose LPR from the Type drop-down menu.
Configure the Print Driver 1. On the Windows 2000 desktop, from the Start menu, select Settings, then Printers. On the Windows XP desktop, from Start, select Printers and Faxes. 2. Right click on the Printer's icon and select Properties. Use the available Tabs to set the Printer's job processing defaults, including enabling Bi-Directional Communication. Additional settings may be accessed by clicking the Printing Preferences button on the General Tab.
Add the Printer to the Windows NT4 Desktop 1. From the Start menu, select Settings and then Printers. 2. Double-click Add Printer. 3. Verify that My Computer is selected and click Next. 4. Click Add Port. 5. From the list that appears select LPR Port. 6. Click New Port. 7. Type in the IP address of the Printer for the "Name or address of server providing lpd." Type in the case-sensitive name of your Printer, or enter in the word raw for "Name of printer or print queue on that server." Select OK. 8.
Windows 95/98/Me Workstation Print Driver Installation Before you start Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CDROMs that came with your Device. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com. Verify that the TCP/IP Protocol is installed in the workstation 1. At the Desktop, right mouse click the Network Neighborhood icon ("My Network Places" in Windows Me). 2.
Add the Printer to the Windows 95/98/Me Desktop LPR Port Creation Note: As the ability to create an LPR Port is not included with Windows 95/98/Me Operating Systems, in order to create an LPR Port with these Operating Systems you need to install a Print Utility (Spooler) program on your workstation. One example of such a program is "DigiLPR." A second example is "ACITS LPR Remote Printing." 1.
Configure the Print Driver 1. From the Start menu, select Settings and then Printers. 2. Right click on the Printer's icon and select Properties. 3. Select the correct paper size and any other default settings (such as enabling Bi-Directional Communication) that you wish to set for the printer.
NetBEUI Peer to Peer Printing D6 Windows 95/98/Me and NT4 Workstation Print Driver Installation Before You Start 1. Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CD-ROMs that came with your Device. They are also typically available for downloading in selfextracting Zip file format from the Internet at www.xerox.com. 2. Print a Settings List as stated under the Network Connectivity Tab of this guide. 3.
Add the Printer to the Windows 95/98/Me & NT4 Desktop 1. From the Start menu, select Settings and then Printers. 2. Double click the Add Printer button and click Next. 3. When the Add Printer Wizard displays, select Network Printer. 4. Select Browse to search for the printer over the network. 5. Select the plus symbol (+) to the left of Entire Network to expand it if necessary. 6. Double click the name of the WorkGroup for the device as shown on the Settings List.
NetBIOS over IP Peer to Peer Printing D7 Before You Start 1. Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CD-ROMs that came with your Device. They are also typically available for downloading in selfextracting Zip file format from the Internet at www.xerox.com. 2. Print a Settings List as stated under the Network Connectivity Tab of this guide. 3. On the Settings List, verify that "SMB" is enabled.
4. Click the Identification Tab and verify that this workstation has a UNIQUE Computer Name (15 characters maximum) and is a member of a workgroup (Workgroup is the default Windows workgroup name). 5. Click the Configuration Tab and select (highlight) the TCP/IP Protocol. Click the Properties button and select the NetBIOS Tab. Verify that the checkbox labeled "I want to enable NetBIOS over TCP/IP" is checked. Next, click the DNS Configuration Tab and make sure that the "Enable DNS" radio button is selected.
Add the Printer to the Windows 95/98/Me Desktop 1. From the Start menu, select Settings and then Printers. 2. Double click the Add Printer button and click Next. 3. When the Add Printer Wizard displays, select Network Printer. 4. Select Browse to search for the printer's Workgroup over the Microsoft network. 5. Select the plus symbol (+) to the left of Entire Network to expand it if necessary. 6. Double click the name of the Workgroup for the device as shown on the Settings List.
Windows NT4 Workstation/Server Print Driver Installation Verify that the Correct Protocols and Services are installed in the workstation 1. At the Desktop, right mouse click the Network Neighborhood icon and select Properties. Click on the Protocols tab and verify that the TCP/IP protocol has been installed in the workstation. Note: If the TCP/IP Protocol is not present in the Protocol list, click the Add button, select TCP/IP Protocol from the available list, and click OK.
Add the Printer to the Windows NT4 Desktop 1. From the Start menu, select Settings and then Printers. 2. Double-click Add Printer. 3. When the Add Printer Wizard displays, select Network Printer. 4. Select Browse to search for the device’s Workgroup over the Microsoft network. 5. Select the plus symbol (+) to the left of Entire Network to expand it if necessary. 6. Double click the name of the Workgroup for the device as shown on the Settings List. Select the SMB Host Name as shown on the Settings List.
An Alternate Procedure for Setting up NetBIOS over IP Peer to Peer Printing EXPERIENCED SYSTEMS ADMINISTRATORS can use the following procedure: 1. On NT4 workstations, verify that the TCP/IP protocol is installed and that it is configured for DNS resolution of the NetBIOS Host Name. Verify that BOTH Microsoft TCP/IP Printing Services and Workstation (SMB client) Services are installed. 2.
NetBIOS over IP Client/Server Printing D4 Before You Start 1. Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CD-ROMs that came with your Device. They are also typically available for downloading in selfextracting Zip file format from the Internet at www.xerox.com. 2. Print a Settings List as stated under the Network Connectivity Tab of this guide. 3. On the Settings List, verify that "SMB" is enabled.
5. Click the Configuration Tab and select (highlight) the TCP/IP Protocol. Click the Properties button and select the NetBIOS Tab. Verify that the checkbox labeled "I want to enable NetBIOS over TCP/IP" is checked. Next, click the DNS Configuration Tab and make sure that the "Enable DNS" radio button is selected. Enter in this workstation's Computer Name (from the Identification Tab) into the "Host" text box. Enter the Domain that this Host (Computer Name) resides in into the "Domain" text box (xerox.
Configure the Print Driver in Windows 95/98/Me 1. From the Start menu, select Settings and then Printers. 2. Right click on the Printer's icon and select Properties. 3. Select the correct paper size and any other default settings (such as enabling Bi-Directional Communication) that you wish to set for the printer. Windows NT4 Workstation Print Driver Installation Verify that the Correct Protocols and Services are installed in the workstation 1.
Add the Printer to the Windows NT4 Desktop 1. From the Start menu, select Settings and then Printers. 2. Double-click Add Printer. 3. When the Add Printer Wizard displays, select Network Printer. 4. Select Browse to search for the printer's Server over the Microsoft network. 5. Select the plus symbol (+) to the left of Entire Network to expand it if necessary. 6. When the Server is located, double click on the Server's name. 7.
Windows 2000 & XP Professional Workstation Print Driver Installation Verify that the Correct Protocols and Services are installed in the workstation 1. Verify that the Internet protocol (TCP/IP) is installed in the Workstation. On the Windows 2000 Desktop, right mouse click the My Network Places icon and select Properties. Right mouse click on the Local Area Connection icon and select Properties. On the Windows XP desktop, click Start, Control Panel, and double click Network Connections.
Add the Printer to the Windows 2000 or Windows XP Desktop 1. On the Windows 2000 desktop, from the Start menu, select Settings, then Printers. On the Windows XP desktop, from Start, select Printers and Faxes. 2. On Windows 2000, double-click Add Printer. On Windows XP, from Printer Tasks, select Add a printer. 3. When the "Add Printer Wizard" displays, click Next. 4. Select Network Printer and click Next. 5.
IPP Printing (Windows 2000 & XP) D13 Note: Supported by all Windows 2000 and XP workstations, IPP (the Internet Printing Protocol) enables the convenience of printing over the Internet or Intranet through the creation of an IPP network port. This printing "service" is available for other workstation operating systems through downloads from the Microsoft web site.
Verify that TCP/IP is installed in the workstation On the Windows 2000 Desktop, right mouse click the My Network Places icon and select Properties. Right mouse click on the Local Area Connection icon and select Properties. On the Windows XP desktop, click Start, Control Panel, and double click Network Connections. Right mouse click on the Local Area Connection icon and select Properties. Verify that the Internet Protocol (TCP/IP) has been loaded.
Configure the Print Driver 1. On the Windows 2000 desktop, from the Start menu, select Settings, then Printers. On the Windows XP desktop, from Start, select Printers and Faxes. 2. Right click on the Printer's icon and select Properties. Use the available Tabs to set the Printer's job processing defaults, including enabling Bi-Directional Communication. Additional settings may be accessed by clicking the Printing Preferences button on the General Tab.
EtherTalk (AppleTalk) Peer to Peer Printing D8 Before You Start 1. Obtain the Adobe PostScript Print Driver for your Macintosh (OS 9.x) workstation. Drivers are available on one of the CD-ROMs that came with your Device. They are also typically available for downloading in self-extracting file format from the Internet at www.xerox.com. 2. Print a Settings List as stated in the Network Connectivity section of this guide. 3.
Installation Instructions for 10.x (OS X) 1. Double click to open the folder containing the drivers for version 10.x. 2. Double click to open the [machine model.dmg]. 3. Double click to open the [machine model.pkg] file. 4. When the Welcome screen displays, click Continue. 5. Click Continue, then Agree or Accept to accept the License Agreement. 6. Select the required disk (if necessary) where you want to install the printer. Click Continue. 7. Click Install. 8. Click Close, and restart the workstation. 9.
NetWare 3.12 and 4.x/5.x (Bindery) Printing D16 Before You Start Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CDROMs that came with your Device. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com. Windows 95/98/Me/NT4 Workstation Print Driver Installation Verify that the Correct Protocol and Service is installed in the workstation 1.
Add the Printer to the Windows 95/98/Me/NT desktop 1. On the Windows desktop, use your mouse to select “Start,” “Settings,” “Printers,” and “Add Printer.” 2. Select the Network Printer radio button and click Next. 3. When the Network directory window displays (immediately in Win. NT, or by clicking Browse in Win.
Windows 2000 and XP Professional Workstation Print Driver Installation Verify that the Correct Protocols and Services are installed in the workstation 1. Verify that the NW Link/IPX/SPX/NetBIOS Compatible Transport Protocol is installed in the Workstation. On the Windows 2000 Desktop, right mouse click the My Network Places icon and select Properties. Right mouse click on the Local Area Connection icon and select Properties.
Add the Printer to the Windows 2000 and XP Desktop 1. On the Windows 2000 desktop, from the Start menu, select Settings, then Printers. On the Windows XP desktop, from Start, select Printers and Faxes. 2. On Windows 2000, double-click Add Printer. On Windows XP, from Printer Tasks, select Add a printer. 3. When the "Add Printer Wizard" displays, click Next. 4. Select Network Printer and click Next. 5.
NetWare 4.xx (NDS) Printing D17 Before You Start Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CDROMs that came with your Device. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com. Windows 95/98/Me/NT4 Workstation Print Driver Installation Verify that the Correct Protocol and Service is installed in the workstation 1.
Add the Printer to the Windows 95/98/Me/NT desktop 1. On the Windows desktop, use your mouse to select “Start,” “Settings,” “Printers,” and “Add Printer.” 2. Select the Network Printer radio button and click Next. 3. When the Network directory window displays (immediately in Win. NT, or by clicking Browse in Win.
Configure the Print Driver in Windows 95/98/Me 1. From the Start menu, select Settings and then Printers. 2. Right click on the Printer's icon and select Properties. 3. Select the correct paper size and any other default settings (such as enabling Bi-Directional Communication) that you wish to set for the printer. Configure the Print Driver in Windows NT4 1. From the Start menu, select Settings and then Printers. 2. Right click on the Printer's icon and select Document Defaults. 3.
Add the Printer to the Windows 2000 and XP Desktop 1. On the Windows 2000 desktop, from the Start menu, select Settings, then Printers. On the Windows XP desktop, from Start, select Printers and Faxes. 2. On Windows 2000, double-click Add Printer. On Windows XP, from Printer Tasks, select Add a printer. 3. When the "Add Printer Wizard" displays, click Next. 4. Select Network Printer and click Next. 5.
Common UNIX Printing System (CUPS) Overview The Common Unix Printing System (CUPS) was created by Easy Software Products in 1998 as a modern replacement for the Berkeley Line Printer Daemon (LPD) and AT&T Line Printer (LP) system designed in the 1970's for printing text to line printers. Currently available for downloading from a number of sources on the Internet, such as www.cups.org, CUPS is offered in both source code and binary distributions.
Installing CUPS on the UNIX workstation The instructions for installing and building CUPS are contained in the CUPS Software Administrators Manual, written and copyrighted by Easy Software Products and available for downloading at www.cups.org/documentation.php. An Overview of the Common UNIX Printing System, Version 1.1 by Easy Software is also available at this site. A case history of the building and installation of CUPS source code on a FreeBSD 4.
Adding the Xerox printer 1. Use the PS command to make sure that the CUPS daemon is running. The daemon can be restarted from Linux using the init.d script that was created when the CUPS RPM was installed. The command is > /etc/init.d/cups restart. A similar script or directory entry should have been created in System V and BSD. For the example of CUPS built and installed on a FreeBSD 4.2 machine from the source code, run cupsd from /usr/local/sbin. (cd /usr/local/sbin cupsd press Enter). 2.
Options Enabling Options with Software Keys Options such as Scanning (E-Mail, Mailbox, Network, Twain), Security (Disk Overwrite, Digital Watermark), Internet Fax (iFAX), Server Fax, and Job Based Accounting, require purchase and subsequent enabling with a supplied 12 character key before they will work. Upon receipt of the software key, use the following procedure to enable the associated Option. 1. Press the Log In / Out button to enter System Administration Mode. 2.
Scanning to the Device’s Hard Drive Before You Start E1 It is assumed that you purchased the Scanning option to enable Scanning to the Hard Drive with your Device. If you did not, contact your Xerox Representative to purchase this option. To support retrieval of scanned documents from the Device's "Mailboxes" to your workstation's desktop, make sure that the protocol known as "Salutation" is enabled, either from the Device's Control Panel or through the use of Internet Services.
To enable Salutation from Internet Services 1. From the Device's Settings List, verify that TCP/IP is enabled and that the Device has an IP address displayed on the Report. If it doesn't, go to the NOS Selection section of this guide and refer to the TCP/IP Protocol Configuration topic for TCP/IP set up instructions. 2.
To enable Salutation from the Device's Control Panel 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. 3. Press the rectangular Confirm button on the touch screen. 4. Press the System Settings button (the right-hand button of the two buttons displayed on the touch screen). Note: If you press the left button by mistake, the Main menu will be displayed and you will have to start over at step one above. 5. Press the System Settings button.
Setting Up Mailboxes E13 Note: Scanning to the Device's hard drive requires the set up of individual Mailboxes to receive scanned files. Up to 200 Mailboxes can be set up to support this type of scanning. To set up Mailboxes, perform the following steps: 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. 3. Press the rectangular Confirm button on the touch screen. 4.
14. Press the rectangular Change Settings button. 15. Use the touch screen keyboard to enter in a name for your Mailbox. 16. When finished entering in a name, press the Save button in the upper right corner of the screen. (To exit the screen, without saving changes, press the Cancel button.) 17. On the Mailbox settings screen, press any other selection lines of interest and use the Change Settings button, as previously described, to access and make setting changes. Use the Save button to save your changes.
Scanning to Mailboxes E14 Note: Scanning to the Device's hard drive requires the set up of individual Mailboxes to receive scanned files. Up to 200 Mailboxes can be set up to support this type of scanning. To learn how to set up an individual Mailbox, refer to the Setting Up Mailboxes topic in the Scanning to the Device's Hard Drive section of this guide, and follow the instructions supplied. To scan to a Mailbox, perform these steps: 1. From the Device's Main screen, press the Scan to Mailbox button. 2.
Retrieving Images from Mailboxes E15 1. Images are retrieved from Mailboxes using the Device's Internet Services. To access the Internet Services from your workstation, with your Internet Browser program running on your workstation enter the Device's IP Address (as seen on the Settings List) into the Address or Location field of the browser. Press the Enter key on your keyboard. 2. Click the Properties Tab. 3.
Installing and Using the Network Scanner Utility2 E16 To retrieve scanned documents directly from the Device's mailbox(es) into an image-editing application such as Adobe® Photoshop®, you need to install the Network Scanner Utility2 (scan driver) on your workstation. You can additionally install and use an application known as Mailbox Viewer2 to view and import scanned files, without using a client-side image-editing program.
Importing Scanned Data from the Mailbox to an Image-Editing Application 1. Start a TWAIN-compatible application program, such as Photoshop. 2. From the File menu, select the command for selecting the scan source (Import/Twain Source, in Photoshop). 3. Select FX Network Scan from the displayed list and click Select. 4. From the File menu, select the command to import the image from the scanner. In Photoshop, for example, this would be Import/Twain. 5.
Importing Scanned Data from the Mailbox using Mailbox Viewer2 1. On your Windows desktop, select Start\Programs\FujiXerox\Network Scanner Utility2\Mailbox Viewer2. 2. Select the scanner for connection from the displayed list, then click Select Scanner. 3. If no items are shown in the list, click Refresh, then Options, then Change Display and register the scanner’s IP address and name. Click OK when done. 4. Enter the mailbox number and password when prompted. 5. Click Open Mailbox. 6.
Scan to E-mail E-mail Overview It is assumed that you purchased the Scanning option to enable Scanning to the E-mail with your Device. If you did not, contact your Xerox Representative to purchase this option. The machine is capable of exchanging E-mails. The following features are available by exchanging E-mails. • E-mail • iFAX • E-mail Printing • Mail Notice • Job Completion Notice E-mail Scanned documents can be converted into an electronic format and transmitted via E-mail.
Preparations The following items are required in order to use the E-mail feature. Item Description E-mail via SMTP E-mail via POP3 iFAX via SMTP IFAX via POP 3 IFAX Direct (1) via SMTP E-mail Printing Mail Notice Job Completion TCP/IP address The TCP/IP address for the machine. TCP/IP is used for e-mail. O O O O O O O O Subnet mask Required when the network is divided into subnets. ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ Gateway address Required when multiple networks are connected by gateways.
E-mail via SMTP E-mail via POP3 iFAX via SMTP IFAX via POP 3 IFAX Direct (1) via SMTP E-mail Printing Mail Notice Job Completion POP user name and password Set the POP receiving user address. Also specify a password as required. – O – O – ▲ ▲ ▲ S/MIME settings Set the S/MIME information. ▲ ▲ ▲ ▲ ▲ ▲ X X Item Description necessary to set the POP3 server address on the machine. O Required setting. ▲ Optional setting. – Not required to set. x Not supported.
Installation Procedure Installation Overview This section describes the configuration procedure to use the E-mail feature on the machine. The following two steps are necessary to use the E-mail feature. • Enabling the E-mail ports and setting TCP/IP Set the machine to be able to use TCP/IP. • Configuring the E-mail Environment Set the items for E-mail on the machine.
Enabling the E-mail Ports and Setting TCP/IP First enable the E-mail ports, then set the IP address. Note: The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to the Internet Services section of this guide. 1. Display the System Administrator Menu screen. a. Press the Log In/Out button. b. Enter the user ID with the numeric keypad or a keyboard displayed by pressing Keyboard, and select Confirm.
3. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. If the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address as stated below. a. Select Protocol Settings. b. Select TCP/IP - Get IP Address and then select Change Settings. c.
Configuring E-mail Environment Note: This configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to the Internet Services section of this guide. 1. Display the System Administrator Menu screen. a. Press the Log In/Out button. b. Enter the user ID with the numeric keypad or a keyboard displayed by pressing Keyboard, and select Confirm. Note: The default user ID is “11111”.
If [POP3] has been selected for the [Mail Receiving Protocol] Specify a POP user name to an account name (the left side of the @ mark), and a POP3 receiving mail server to an address (the right side of the @ mark). A user can decide an alias such as mymail@example.com. Example: mymail@mb1.abc.example.com Account name : mymail 3. Set the protocol for receiving E-mail. a. On the Network Settings screen, select Other Settings. b. Select E-mail Receive Protocol and then select Change Settings. c.
[POP3 Server Name] Enter a server name if [By Server Name] has been selected for [POP3 Server Setup]. [POP3 Server Port Number] Enter a value in the range from 1 to 65535. The default is 110. Note: Do not use the numbers of any other ports. [POP3 Server Check Interval] Set the interval for checking the e-mail on the POP3 server. [POP3 Server Login Name] Enter the name to login to the POP3 server. [POP3 Server Password] Enter the same password twice in the [New Password] and [Re-enter Password].
[SMTP Server Name] Enter a server name if [By Server Name] is selected for [SMTP Server Setup]. [SMTP Server Port Number] Enter a value in the range from 1 to 65535. The default is 25. Note: This configuration is not necessary if [SMTP] has been selected for the [Mail Receiving Protocol] and has already been configured. [E-mail Send Authentication] Select one from [Off], [POP before SMTP], or [SMTP AUTH].
5. Configure the domain restriction. a. On the Outgoing/Incoming E-mail settings screen, select Domain Filter and set the following items. Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. [Domain 1] - [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter]. b. Select Close several times to display the Network Settings screen. 6. Set the S/MIME information. a.
7. Select Close repeatedly until the System Settings screen (with an Exit button) is displayed. 8. Select Exit. 9. After the machine is restarted, print a settings list to confirm that each item is configured. For information on how to print a settings list, refer to the Settings List topic in the Network Connectivity section of this guide. 10. Test the E-mail transmission from the machine by pressing the All Services button, then touching the on-screen E-mail button, then the Keyboard button.
Internet Fax (iFAX) iFAX Overview When the iFAX feature is enabled, the machine can transmit scanned data as an e-mail attachment using either corporate networks or the Internet, unlike conventional fax machines which utilize public phone lines. Also, the machine can receive e-mails transmitted from other machines which support the iFax service. When the machine receives e-mail from an iFAX-compatible machine, the received document is printed automatically.
Installation Procedure Installation Overview The configuration procedure to use the iFAX feature on the machine is comprised of the following steps. 1. Enable the ports which are used for the iFAX feature, and set an IP address of the machine. 2. Configure the items for the iFAX feature on the machine. Note: Configuration can also be performed using CentreWare Internet Services.
Enabling the E-mail Ports and Setting TCP/IP First enable the ports for the e-mail feature, then set the IP address. The procedure for setting the machine is as follows. First enable the E-mail port, then set the IP address. Note: The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to the Internet Services section of this guide. 1. Display the System Administrator Menu screen. a. Press the Log In/Out button. b.
3. Set the IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. If the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address as stated below. a. Select Protocol Settings. b. Select TCP/IP - Get IP Address and then select Change Settings. c.
Configuring the E-mail Environment Note: This configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to the Internet Services section of this guide. 1. Display the System Administrator Menu screen. a. Press the Log In/Out button. b. Enter the user ID with the numeric keypad or a keyboard displayed by pressing Keyboard, and select Confirm. Note: The default user ID is “11111”.
If [POP3] has been selected for the [Mail Receiving Protocol] Specify a POP user name to an account name (the left side of the @ mark), and a POP3 receiving mail server to an address (the right side of the @ mark). A user can decide an alias such as mymail@example.com. Example: mymail@mb1.abc.example.com Account name : mymail 3. Set the protocol for receiving E-mail. a. On the Network Settings screen, select Other Settings. b. Select E-mail Receive Protocol and then select Change Settings. c.
[POP3 Server Name] Enter a server name if [By Server Name] has been selected for [POP3 Server Setup]. [POP3 Server Port Number] Enter a value in the range from 1 to 65535. The default is 110. Note: Do not use the numbers of any other ports. [POP3 Server Check Interval] Set the interval for checking the e-mail on the POP3 server. [POP3 Server Login Name] Enter the name to login to the POP3 server. [POP3 Server Password] Enter the same password twice in the [New Password] and [Re-enter Password].
4. Configure the E-mail transmission. a. Select SMTP Server Settings and then set the following items for the SMTP server. [SMTP Server Setup] Select from [By IP Address] or [By Server Name]. [SMTP Server IP Address] Enter an IP address if [By IP Address] has been selected for [SMTP Server Setup]. Notes: Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the range from 0 to 255. However, 224 - 255.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used.
5. Configure the domain restriction. a. On the Outgoing/Incoming E-mail settings screen, select Domain Filter and set the following items. Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. [Domain 1] - [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter]. b. Select Close several times until the Network Settings screen is displayed. 6.
7. Select Close repeatedly until the System Settings screen (with an Exit button) is displayed. 8. Select Exit. 9. After the machine is restarted, print a settings list to confirm that each item is configured. For information on how to print a settings list, refer to the Settings List topic in the Network Connectivity section of this guide.
Testing iFAX Send from the Device to another iFAX-capable Machine Test the iFAX transmission from the machine. 1. Press the All Services button, then touch the Internet Fax button to display the Internet Fax screen. 2. Select New Recipient, then the To button, in the Recipient’s drop-down list. 3. Enter the destination address. 4. Touch the Add button, then touch Close. 5.
Server Fax Server Fax Overview The Server Fax feature enables you to fax documents without having a telephone line directly connected to your multifunction device. This is achieved by sending the documents to a separate, networked fax server with its own links to the telephone system. It is assumed that you already purchased and enabled the Scanning option. If you did not, contact your Xerox Representative to purchase same. A hard disk and network card are required device hardware.
Installation Checklist Please ensure that the following items are available or have been performed. 1. Ensure the machine is fully functioning on the network prior to installation. 2. Enable the purchased Scanning option. For instructions, refer to the Enabling Options with Software Keys topic, in the Options section of this guide. Contact your Xerox Sales Representative if you have not purchased the Scanning option. 3. Enable the purchased Server Fax option.
5. Ensure that the TCP/IP and HTTP protocols are configured on the device and are fully functional. This is required to access the multifunction device's CentreWare Internet Services web pages, which can be used to configure Server Fax settings from a network-connected workstation. To verify that the TCP/IP and HTTP protocols are correctly configured, print a Settings List as stated in the Settings List topic in the Network Connectivity section of this guide.
Configure a Fax Filing Location (Repository) Faxing from the multifunction device to a fax server is very similar to the other methods of faxing available to users on the multifunction device. The user simply selects the Fax button from the All Services screen, enters a Recipient phone number when prompted, places a document in the document handler, and presses Start. The scanned document is converted into a TIFF file, and a job log is sent along with the image data to the fax server.
Configure a Fax Filing Repository using FTP Installation Checklist 1. Ensure that a File Transfer Protocol (FTP) service is running on the fax server where images scanned by the machine will be stored. Write down the IP address or Host Name. 2. Create a user account (login name) and password for the machine on the server. When a document is scanned, the machine logs in using the account, transfers the file to the server, and logs out. Write down the user account (login name) and password. 3.
Enter the Fax Repository Details via Internet Services 5. At your workstation, open your Web browser and enter the IP address of the machine in the Address or Location field. Press Enter. 6. Click the Properties tab, then click the Protocol Settings folder (hot link). 7. Scroll down the list of protocols to the Fax folder. 8. Click on the Fax folder. 9. Click the Fax Repository Setup link. 10. Select FTP for Protocol. 11.
Configure General Settings 18. Click the General Settings link. 19. To print a Scan File Transfer Report, select Auto Print On, Auto Print Off, or Transmission Report Undelivered, from the drop-down menu. Note that the Transfer Report only shows whether data was sent to the fax server. It does not show whether the fax was successfully sent by the fax server. 20. Check the User Name and Domain Name (Realm) boxes if you want these items to appear on the Job Log. The Job Log is filed with the scan job. 21.
Configure a Fax Filing Repository using SMB Installation Checklist 1. Following the fax server software manufacturer's instructions, create a shared folder on the fax server to be used as a scan filing location (repository) for scanned documents. Write down the Share Name of the folder and the Computer Name or Server Name. 2. Create a user account (login name) and password for the machine on the server. Make sure that the machine has full access rights to the scan directory.
Enter the Fax Repository Details via Internet Services 4. At your workstation, open your Web browser and enter the IP address of the machine in the Address or Location field. Press Enter. 5. Click the Properties tab, then click the Protocol Settings folder (hot link). 6. Scroll down the list of protocols to the Fax folder. 7. Click on the Fax folder. 8. Click on Fax Repository Setup and select SMB for Protocol. 9. Enter an IP Address or Host (NetBIOS) Name. 10. Enter 139 for Port Number. 11.
Configure General Settings 17. Click the General link. 18. To print a Scan File Transfer Report, select Auto Print On, Auto Print Off, or Transmission Report Undelivered, from the drop-down menu. Note that the Transfer Report only shows whether data was sent to the fax server. It does not show whether the fax was successfully sent by the fax server. 19. Check the User Name and Domain Name boxes if you want these items to appear on the Job Log. The Job Log is filed with the scan job. 20. Click Apply. 21.
Configure a Fax Filing Repository using SMTP Installation Checklist 1. Ensure that the TCP/IP protocol is configured on the device and is fully functional. To configure TCP/IP, refer to the TCP/IP Configuration topic in the NOS Selection section of this guide. 2. Follow the basic instructions for enabling the E-mail ports in the Scan to E-mail section of this guide. 3. Also, in the Scan to E-mail section, follow the instructions for Configuring E-mail Environment to set the Machine E-mail Address.
Enter the Fax Repository Details via Internet Services 1. At your workstation, open your Web browser and enter the IP address of the machine in the Address or Location field. Press Enter. 2. Click the Properties tab, then click the Protocol Settings folder (hot link). 3. Scroll down the list of protocols to the Fax folder. 4. Click on the Fax folder. 5. Click on Fax Repository Setup and select SMTP for Protocol. 6.
Configure General Settings 10. Click the General link. 11. To print a Scan File Transfer Report, select Auto Print On, Auto Print Off, or Transmission Report Undelivered, from the drop-down menu. Note that the Transfer Report only shows whether data was sent to the fax server. It does not show whether the fax was successfully sent by the fax server. 12. Check the User Name and Domain Name (Realm) boxes if you want these items to appear on the Job Log. The Job Log is filed with the scan job. 13. Click Apply.
Features that can be set in support of Server Fax Address Book Setup Use of this feature enables Fax users to select recipients by 3 digit numbers. Note that a maximum of 50 characters can be designated for each destination and that only fax destinations can be used. Also note that all Address Book information other than Fax Number, Destination Name, and Index Character will be ignored. For example, the Extension/Outside line attribute of address book will be ignored. 1.
Fax Mode Settings (Screen Defaults and Fax Defaults such as Delayed Start) These settings include Screen Defaults and Fax Defaults. Screen Defaults sets the screen displayed at the device's Control Panel when the Fax button is pressed. Fax defaults lets you set the parameters for Delayed Start communications. This can be a useful feature for saving time-based phone charges.
Fax Fax Overview FP The optional Fax feature works much the same as a standard facsimile machine. Extra features, covered in this section, such as the Address Book, Group Dial, Comments, and the use of Mailboxes, are meant to provide additional capabilities in support of the Fax feature. Note: It is assumed that you purchased the appropriate 1 or 3 line Fax hardware kit for use with your Device. If you did not, contact your Xerox Representative to purchase this option.
Local Terminal Information Settings FP2 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch System Settings, again. 5. Touch Fax Mode Settings. 6. Touch Local Terminal Information. 7. Select the items to enter information and touch Change Settings. a. Enter in a Local Name, up to 20 characters, then touch Save. b. Enter a Company Logo, up to 30 characters, then touch Save.
Address Book Setup FP3 Use of this feature enables Fax users to select recipients by 3 digit numbers, which can be used to support speed dialing. 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch Setup Menu. 5. Touch Address Book. 6. Select an available Address Number. 7. Touch Create/Delete. 8. Touch Address Type, then touch Change Settings. 9.
10. Select the items you would like to enter information for and touch Change Settings. a. Fax Number, up to 128 characters, then touch Save. b. Recipient, up to 18 characters, then touch Save. c. Index, only 1 digit (used for a quick find), then touch Save. d. Relay Station setup, On or Off, then touch Save. e. Communication Mode, G3 Auto or F4800, then touch Save. f. Resolution, choose one, then touch Save. g. Cover Note, On or Off, then touch Save.
Group Send Setup FP5 This setting supports Group Send (broadcast) Fax transmissions to up to 20 address numbers in a predesignated group. Refer to the Group Send topic in the Device’s User Guide for full information. To set up a Group, perform the following steps. 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch Setup Menu. 5. Touch Group Send. 6. Select a Group number.
Comments FP7 This feature can be used to add comments to a Cover Note (Cover Page). 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch Setup Menu. 5. Touch Comments. 6. Select a Comment number. 7. Touch Create/Delete. 8. Enter a Comment, up to 18 characters, then touch Save. 9. When complete, touch Close until the System Settings screen (with an Exit button) is displayed.
Create a Mailbox FP9 The machine has 200 mailboxes available. A mailbox must be created before you can use Remote Mailbox or route received documents into mailboxes (using the File Destination / Output Destination settings). Mailbox Fax Receive or Private Polling documents are stored in the Mailbox. This is also convenient for differentiating between received documents and documents to be transmitted (such as by Private Polling). 1. Press the Log In / Out button to enter System Administration Mode. 2.
6. Touch Create/Delete. a. Password, On or Off, then touch Save. • If On, enter a password up to 20 digits, touch Save. • If Off, touch Save. b. Mailbox Name, up to 10 characters, touch Save. c. Check Password: • Save (Write) - A password is required in selecting a mailbox. • Print/Delete (Read) - A password is required to print and delete mailbox documents. • Always (All Operations) - A password is required for both operations described above. d.
File Destination / Output Destination FP11 Received Fax documents will be routed to the output tray or Mailbox specified by these settings. 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch System Settings, again. 5. Touch Fax Mode Settings. 6. Select File Destination/Output Destination. 7. Select the Box Selector – Line Setup button. 8. Touch Change Settings. 9.
Fax Settings (including Fax Defaults and Fax Control) FP13 Common Settings: Audio Tones and Reports. 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch System Settings, again. 5. Touch Common Settings. 6. Touch Audio Tones. • Select an item to change (Tone, Volume, etc...), touch Change Settings, set the item, and touch Save. 7.
8. Touch Reports. Select each item of interest, then touch Change Settings to modify the desired setting. Touch Save to save any new settings. a. Job History Report - Automatically print every 50 print operations. Default is 0=0ff. b. Activity Report - Automatically print every 100 transactions. Select either On or Off. c. Transmission Report-Undelivered - Automatically print. Select either On or Off. d. Transmission Report-Cancelled - Automatically print. Select either On or Off. e.
Fax Mode Settings (including Fax Defaults and Fax Control) These settings include: Screen Defaults, Fax Defaults, Fax Control, File Destination / Output Destination, Reduce/Enlarge Presets, Original Size Defaults, and Local Terminal Information. For information on File Destination / Output Destination settings and Local Terminal Information settings refer to the separate topics, with those names, in this Fax section of this guide.
8. Touch Close until Fax Mode Settings is displayed. 9. Touch Fax Control. 10. Select the Line to enter or change, then touch Change Settings. Touch Save to save any new settings. • Send-Header – Polling. You can leave this setting at its default value. • Documents for Polling – Auto Delete. Set as desired to delete documents from Mailboxes after polling same. • Rotate 90 degrees. • Sender ID. • Redial Attempts. • Redial Interval. • Save Undelivered Faxes. • Save Cancelled Faxes.
• Fax Receiving Mode. Leave this setting at Auto Receive for unattended operation. • Border Limit. • Auto Reduce on Receipt. • Tray for Printing Incoming Faxes. • 2 Pages up on Receipt. • 2 Sided Print. • Edge Erase – Top & Bottom Edges. • Edge Erase – Left & Right Edges. • Reduce 8.5x11 Original to A4. • Pseudo-Photo Gradation Mode • Box Selector - Line Setup. Enable this setting to enable Fax Mailboxes to receive incoming faxes. • Memory Full Procedure. • Maximum Stored Pages.
LAN Fax (PCL Drivers) FP15 You can facsimile documents directly from your PC in the same way you would print a document. This is known as the LAN Fax. Initial Setup Refer to the TCP/IP Peer to Peer (LPR or Standard TCP/IP) Printing topic, in the Print Drivers section, and add the printer to the Windows 2000 or Windows XP desktop using a Standard TCP/IP Port. After the driver has been installed, perform the following steps: 1. Right mouse click on the Printer’s icon and select Properties. 2.
LAN Fax (PostScript Drivers) You can facsimile documents directly from your PC in the same way you would print a document. This is known as the LAN Fax. Initial Setup Refer to the TCP/IP Peer to Peer (LPR or Standard TCP/IP) Printing topic, in the Print Drivers section, and add the printer to the Windows 2000 or Windows XP desktop using a Standard TCP/IP Port. After the driver has been installed, perform the following steps: 1. Right mouse click on the Printer’s icon and select Properties. 2.
Adding a Recipient to a Fax Phonebook 1. From the File menu of your program, select Print to display the Print dialog. 2. Check that the correct (PS) printer is selected, and then click Properties to display the Properties dialog. 3. On the Paper/Output tab, select Fax from the Job Type drop-down menu. The options on the Fax tab will now be available for your selection. 4. Select the necessary settings on the Fax tab. 5.
Sending the Fax 1. When the Print dialog is displayed, click OK. 2. On the Fax Recipient dialog, to send to the previously-entered, new recipient, click Look Up Phonebook. 3. Double click the name of the new individual previously entered (in step 6 above) and click OK. Note: Alternatively, you can manually enter in a Name (of up to 30 characters) and a Fax Number. 4. Click OK, then OK again to send your Fax. Stopping the Fax (when necessary) 1. Go to the multifunction device and press the Job Status button.
Scan to PC (FTP/SMB) Overview This feature is designed to convert scanned data to TIFF, JPEG, or PDF format, and then use the FTP or SMB protocol to send the data to a computer (server or workstation) on the network. Notes: It is assumed that you purchased the Scanning option to enable Scanning to FTP/SMB with your Device. If you did not, contact your Xerox Representative to purchase this option. For scanning to SMB, make sure that a shared folder is created for saving scanned data on the network.
Installation Procedure This section describes the configuration procedure to use the Scan to PC (FTP/SMB) feature on the machine. The following two steps are necessary to use the Scan to PC (FTP/SMB) feature. • Enabling the required ports and Setting TCP/IP Enable the FTP port and SMB port on the Device, and then set the machine’s IP address. If you will be using SMB on a Microsoft Network, make sure to enable either DNS or WINS as part of the TCP/IP configuration. For FTP, make sure that DNS is enabled.
Enabling Ports and Setting TCP/IP To use Scan to PC (FTP/SMB) you need to enable the applicable Ports (SMB or FTP client) on the Device, and make sure that an IP address has been set on the machine. Note: The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to the Internet Services section of this guide. 1. Display the System Administrator Menu screen. a. Press the Log In/Out button. b.
3. When using the FTP protocol, enable the FTP client port. a. Select Network Settings, then Port Settings. b. From the Port Settings screen, select FTP Client and then select Change Settings. c. Select Port Status and then select Change Settings. d. Select Enabled then select Save. e. Select Close repeatedly until the Network Settings screen is displayed. 4. Set an IP address. If an IP address is already set, this step is not necessary.
5. Select Close until the System Settings screen (with an Exit button) is displayed. 6. Select Exit. 7. If you changed any settings, the Device will automatically reboot to register and enable your new settings. After the machine is restarted, print out a settings list to confirm that the ports are enabled and TCP/IP is correctly configured. For information on how to print a settings list, refer to the Settings List topic in the Network Connectivity section of this guide.
Receiving Computer Configuration The following describes the configuration procedure for the receiving computer (server or workstation). Using with FTP 1. Ensure that File Transfer Protocol (FTP) services is running on the server or workstation where images scanned by the machine will be stored. Note down the IP address or host name. 2. Create a user account and password for the machine.
Adding the Receiving Computer’s Address to the Address Book To direct your scanned documents to the appropriate receiving computer (server or workstation) you will need to add the Receiving Computer’s Address to the machine’s Address Book as follows. 1. Press the Log In / Out button on the Device’s Control Panel. 2. On the keypad enter {11111} or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch Setup Menu. 5. Touch Address Book. 6. Select an available Address Number. 7.
Using the Scan to PC (FTP/SMB) Feature After the appropriate Ports have been enabled, TCP/IP has been configured, and the receiving computers address added to the Address Book, the Scan to PC (FTP/SMB) feature can be used as follows. 1. Select Scan to PC from the All Services screen. 2. Touch Transfer Protocol, select a protocol, and touch Save. 3. Note that you can touch the blank lines on the screen and manually enter Server settings, or touch Address Book.
Setup and Use of Job Flow Sheets with Mailboxes Overview Job flow is a feature for executing a series of registered actions. The target of a job flow is documents stored in a Mailbox. Two methods are available: 1) automatically start a job flow when a document is stored in a Mailbox, or 2) select a job flow to manually act on documents stored in a Mailbox. To start a job flow, you must link the job flow sheet to a Mailbox, or to documents within a Mailbox.
Enabling Ports and Setting TCP/IP In order to use the job flow service, you must enable the SOAP port, the SNMP port, the Internet Service (HTTP) port, and set IP addresses. The procedure for setting the machine is as follows. Note: The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to the Internet Services section of this guide. 1. Display the System Administrator Menu screen. a. Press the Log In/Out button. b.
3. Enable the SNMP port. a. Select SNMP and then select Change Settings. b. Select Port Status and then select Change Settings. c. Select Enabled then select Save. d. Select Close until the Port Settings screen is displayed. e. Enable the Internet Service (HTTP) port using the same process as stated above. f. Select Close repeatedly until the Network Settings screen is displayed. 4. Set an IP address. If an IP address is already set, this step is not necessary.
5. Select Close repeatedly until the System Settings screen (with an Exit button) is displayed. 6. Select Exit. 7. If you changed any settings, the Device will automatically reboot to register and enable your new settings. After the machine is restarted, print out a settings list to confirm that the ports are enabled and TCP/IP is correctly configured. For information on how to print a settings list, refer to the Settings List topic in the Network Connectivity section of this guide.
Creating Job Flow Sheets Before you can link a job flow sheet to a mailbox, you need to create at least one job flow sheet. To create a job flow sheet, perform the following steps. 1. Press the Log In / Out button to enter System Administration Mode. 2. On the keypad enter [11111] or current password. Touch Confirm when finished. 3. Touch System Settings. 4. Touch Setup Menu. 5. Touch Job Flow Sheets. 6. Touch Create. 7. Select items to be set from the displayed item list, then touch Change Settings.
Creating a Mailbox and linking to a Job Flow Sheet (for automatic processing) Before you can link a job flow sheet to a mailbox, you need to create at least one mailbox for your use. In the process of creating the mailbox, you can link to your newly created Job Flow Sheet. To create a mailbox and link it to a Job Flow Sheet (for automatic processing), perform the following steps. 1. Press the Log In / Out button on the Device’s Control Panel. 2.
14. Press the rectangular Change Settings button. 15. Use the touch screen keyboard to enter in a name for your Mailbox. 16. When finished entering in a name, press the Save button in the upper right corner of the screen. (To exit the screen, without saving changes, press the Cancel button.) 17. On the Mailbox settings screen, press any other selection lines of interest and use the Change Settings button, as previously described, to access and make setting changes. Use the Save button to save your changes.
Manually linking a Job Flow Sheet to documents in a Mailbox 1. Touch Send from Mailbox on the All Services screen. 2. Select a Mailbox, enter the password, then touch Confirm. 3. On the Document List screen, select a document. 4. Touch Job Flow Settings. 5. Touch Select Job Flow Sheet. 6. Select a job flow sheet and press the on-screen Start button. Testing Job Flow Sheet operation (for automatic processing) 1. Touch Scan to Mailbox on the All Services screen. 2.
Scan to PC Desktop Overview Scan to PC Desktop is now a core element of the Xerox FreeFlow Digital Workflow collection for the office. What was once called Scan to PC Desktop Deluxe is now known as Scan to PC Desktop Professional. The components in this solution include: PaperPort Professional 10, OmniPage Professional 14 Office, and Image Retriever Professional 5.2. What was once called Scan to PC Desktop Standard is now known as Scan to PC Desktop SE.
Preparations Perform the procedures for setting up this device to Scan to SMB, as stated in the Scan to PC (FTP/SMB) section of this guide. Software Installation Procedure To install Scan to PC Desktop components on networked workstations, refer to the Scan to PC Desktop Network Installation Guide, Version 7.0. This document should have come with your software license package, and is also available from www.support.xerox.com.
Network Scanning (using templates) Overview Network Scanning is an optional feature for this multifunction device, available for purchase from your Xerox Sales Representative. Network Scanning allows a user to scan an original document and convert it to an electronic file. The final destination of the electronic file depends on the template chosen by the user at the device’s User Interface.
Additional Notes Network Scanning User Authentication Authentication can be enabled to prevent unauthorized access to the Network Scanning feature. If Authentication is enabled, users will be prompted to enter a 4 to 12 digit pass code before they can access the Network Scanning feature. For a full description of the Authentication feature refer to the Security - Authentication topic in this guide.
Installation Checklist Please ensure that the following items are available or have been performed. 1. Ensure the machine is fully functioning on the network prior to installation. 2. Enable the purchased Scanning option. For instructions, refer to the Enabling Options with Software Keys topic, in the Options section of this guide. Contact your Xerox Sales Representative if you have not purchased the Scanning option. 3.
Configure a Scan Filing Location Scanning with the machine is accomplished through user selection of templates on the device that route scanned jobs to network servers. After storage on the server, the files can be retrieved at any properly configured networked workstation. A dedicated file server is not required to receive scans.
Configure a Scan Filing Repository using FTP Installation Checklist 1. Ensure that a File Transfer Protocol (FTP) service is running on the server or workstation where images scanned by the machine will be stored. Write down the IP address or host name. 2. Create a user account and password for the machine. When a document is scanned, the machine logs in using the account, transfers the file to the server or workstation and logs out. Write down the user account and password. 3.
Configure General Settings 20. Select the General Setting radio button. 21. To print a Confirmation Sheet after every scan job, select On from the Confirmation Sheet drop-down menu. 22. Check the User Name and Domain Name boxes if you want these items to appear on the Job Log. The Job Log works with the Document Management Fields feature and is filed with the scan job. 23. Click Apply. 24. Enter the administrator User Name and Password and click OK. The default is 11111 and x-admin.
Configure a Scan Filing Repository using SMB Installation Checklist 1. Create a shared folder to be used as a scan filing location (repository) for scanned documents. Note the Share Name of the folder and the Computer Name or Server Name. 2. Create a user account and password for the machine with full access rights to the scan directory. Write down the user account and password. 3.
Configure General Settings 20. Select the General Setting radio button. 21. To print a Confirmation Sheet after every scan job, select On from the Confirmation Sheet drop-down menu. 22. Check the User Name and Domain Name boxes if you want these items to appear on the Job Log. The Job Log works with the Document Management Fields feature and is filed with the scan job. 23. Click Apply. 24. Enter the administrator User Name and Password and click OK. The default is 11111 and x-admin.
Configuring Templates with Internet Services You need to create at least one template for users to select to scan their documents to the pre-configured repository. This template is often referred to as the Default Template. The template can be created with either Internet Services or SMARTsend software running on a remote template pool server. To create and configure this template with Internet Services, perform the following steps. 1.
Setting up a Remote Template Pool Repository (optional) 1. At your workstation, open your Web browser and enter the IP address of the machine in the Address or Location field. Press Enter. 2. Click the Print/Scan tab, then the Job Templates hot link. 3. Click the Display Job Templates Screen button. 4. Select the Pool radio button. 5. For Protocols, use the drop-down menu to select the protocol you will be using to communicate with the template pool server. 6.
Testing Network Scanning (using templates) 1. Go to the machine and press the All Services button. 2. Press the Network Scanning button. 3. See if the template you created is displayed on screen. 4. If it is, press it. If it is not, return to the beginning of this section and repeat the required procedures. 5. Place a document in the document handler and press the Start button located to the immediate right of the Control Panel’s numeric keypad. 6.
Web Service (if available) The Web Service button on the machine, if available, enables users to view Internet or Intranet web servers on the machine’s User Interface, and to send scanned files to web servers through job flow sheets, if the server login and password are valid as entered on the job flow sheet.
Security – Authentication (by Auditron Administration) Overview Users Controlled by Authentication Authenticated Users These are users who are registered with the machine. When using a restricted service, authenticated users are prompted to type their user Ids on the authentication screen. Guest Users These are users who are permitted to use the machine using the Guest password set by the System Administrator. Authentication (Auditron) Modes Off – Users can access any service without restriction.
Services Managed by User ID Authentication The services that can be managed by user ID authentication vary depending on the selected Authentication (Auditron) mode. The following tables provide a summary of these managed services for each mode.
Effects of Authentication on Job Flow Sheets and Mailboxes When Local Machine Access is enabled, even if authentication is not enabled for the copy, fax, scan, or print services, authentication will be required for mailbox and job flow sheet operations. For full details on the effects of Authentication on Job Flow Sheets and Mailboxes, refer to that topic in the Authentication and Auditron Administration section of the Device’s User Guide.
Configuring Local machine authentication When Local Machine Access is enabled, the System Administrator can define pass codes for authorized users (and guests, when the selection is available) to use to authenticate to the system and access restricted services. Preparations: 1. Ensure the machine is fully functional on the network. 2. Ensure that the TCP/IP and HTTP protocols are configured on the device and fully functional. Refer to those topics in this guide for configuring information as required.
Configuring Remote authentication When Remote Access is enabled, users of the device will be asked to provide a user name and password to be validated by the designated authentication server. If this validation is successful, the machine and any restricted services will be available for individual use. Preparations: 1. Ensure the machine is fully functional on the network. 2. Ensure that the TCP/IP, with DNS/WINS enabled, and HTTP protocols are configured on the device and fully functional.
Configure Authentication for Kerberos (Windows 2000) At your Workstation: 1. If not already running, open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2. If not already displayed, click the Properties tab. 3. Select the Remote Authentication Server / Directory Service folder in the list of hot links. 4. Select Kerberos Server Settings. 5. Enter the IP Address of the Primary Server (Domain Controller running the Key Distribution Center service).
Configure Authentication for Kerberos (Solaris) At Your Workstation: 1. If not already running, open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2. If not already displayed, click the Properties tab. 3. Select the Remote Authentication Server / Directory Service folder in the list of hot links. 4. Select Kerberos Server Settings. 5. Enter the IP Address of the Primary Server (the server running the Key Distribution Center service). 6.
Configure Authentication for SMB At Your Workstation: 1. If not already running, open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2. If not already displayed, click the Properties tab. 3. Select the Remote Authentication Server / Directory Service folder in the list of hot links. 4. Select SMB Server Settings. 5. From the SMB Server Setup drop-down menu, select your desired method.
Configure Authentication for LDAP Refer to your LDAP server documentation for all of the information that needs to be entered into the Machine’s LDAP dialog to set up communications with the LDAP server. At the minimum the Machine will need a login account and password. The path to the LDAP dialog is as follows: At Your Workstation: 1. If not already running, open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2.
Configuring Network authentication (by a remote Accounting server) Network authentication uses the user information managed on a remote Accounting server to manage authentication (access) to available machine services. Enable Network Authentication To enable Network Authentication for use with this Device, at your networked workstation, perform the following steps: 1. Open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2. Click the Properties tab.
Configure communications between the Accounting server and the device Refer to the remote Accounting server manufacturer's documentation for the specific procedures to follow to configure communications between the server and the multifunction device. The server will contact the device based upon Accounting service parameters set up at the server, such as the device's IP address and polling frequency. Required network communications and server settings will be stated by the server's manufacturer.
Enable the Accounting option in workstation print drivers Use the Windows Add Printer dialogs to add the multifunction device's print driver to individual, networked workstations. For instructions, if needed, refer to the Print Drivers section of this guide. In the print driver default setting dialogs, locate and then enable the Accounting option.
Security – SSL/TLS Encryption Encryption Service Overview Note: You may have to purchase the Security Kit option to enable encryption with your Device. If you cannot generate a self-signed certificate, or enable SSL/TLS Communication, as stated under Configuration of HTTP Communication Encryption, in this section, contact your Xerox Representative to purchase the option. Types of Encryption Services Available The communication data between the machine and computers on a network can be encrypted.
E-mail Encryption/Digital Signature S/MIME certificates, imported from a Certificate Authority (in PKCS7 format), can be used on the machine’s HTTP server for E-mail Encryption. Note: To import S/MIME certificates, use the Certificate Management hot link on the Properties Page of CentreWare Internet Services.
Configuration of HTTP Communication Encryption Installation Overview Configuration on the Machine Two methods are available depending on the type of certificate. - Create a self-signed certificate on the machine with Internet Services, and enable HTTPS. This method is used primarily for Server certificates. - Enable HTTPS, and import a signed certificate from a Certificate Authority, using the Certificate Management hot link on the Properties Page of CentreWare Internet Services.
Configuring certificates with CentreWare Internet Services Two methods are available to configure certificates with CentreWare Internet Services: creating a selfsigned certificate (for SSL server), and importing a signed certificate from a Certificate Authority. This section describes how to create a self-signed certificate (for SSL server).
1. Start a web browser. 2. Enter the machine’s IP address, beginning with “https,” into the Address box of your web browser, and press the Enter key. Example: https://192.168.1.1/ 3. Click the Properties tab. 4. Click [+] on the left of PKI Settings (Public Key) to display the items in the folder. 5. Click SSL/TLS Settings. 6. Generate a certificate. a. Click the Generate Self-Signed Certificate button. b. Set the size of the Public Key as necessary. c. Set Issuer as necessary. d.
Configuration on a Computer The following describes the configuration for a computer. When encrypting communication between a web browser and the machine, enter an address beginning with "https" instead of "http" into the address column in the web browser. Example of the IP address entry https://192.168.1.1/ When encrypting IPP communications (Internet printing), enter an address beginning with "https" instead of "http" as the URL of a printer that is selected from [Add Printer].
Configuration of E-mail Encryption/Digital Signature Installation Overview Configuration on the Machine Import an S/MIME certificate from a Certificate Authority (in PKCS7 format), then configure the certificate on the machine using CentreWare Internet Services. Configuration on a Computer No special configuration is needed for remote computer receipt of encrypted e-mail.
Configuring S/MIME certificates with CentreWare Internet Services To configure S/MIME certificates with CentreWare Internet Services, first enable HTTP communications (as stated under Configuration of HTTP Communication Encryption in this section). Next, import an S/MIME certificate from a Certificate Authority (in PKCS7 format). Finally, enable S/MIME. 1. Start a web browser. 2. Enter the machine's IP address, beginning with “https,” into the Address box of your web browser, and press the Enter key.
13. Click SSL/TLS Settings. 14. Select the Enable check box for S/MIME Communication. 15. Apply the settings. a. Click Apply. b. The right frame on the web browser will change to the machine reboot display. c. Click Reboot Machine. The machine will be unavailable for a short period of time. 16. Configure the settings for S/MIME. a. Refresh the web browser. b. Click [+] on the left of PKI Settings (Public Key) to display the items in the folder. c. Click S/MIME Settings and set the following items.
Configuration on a Computer The following describes the configuration for a remote, networked computer. Sending scanned data by S/MIME encrypted E-mail from the machine to a computer An S/MIME certificate MUST be imported, configured, and stored on the machine as stated in this section under Configuring S/MIME certificates with CentreWare Internet Services. When importing the S/MIME certificate, make sure that a root certificate is included for use with the Supported E-mail applications shown below.
Configuration of Scan File Signatures (PDF/DocuWorks Documents) Installation Overview Configuration on the Machine Import a certificate from a Certificate Authority (in PKCS12 format), then configure the certificate on the machine using CentreWare Internet Services. Configuration on a Computer Prepare for verification of the PDF or DocuWorks signature.
Configuring Scan File certificates with CentreWare Internet Services To configure certificates with CentreWare Internet Services, first enable HTTP communications (as stated under Configuration of HTTP Communication Encryption in this section). Next, import a certificate from a Certificate Authority (in PKCS12 format). Finally, set the certificate as a scan file certificate. 1. Start a web browser. 2.
9. Configure the certificate. a. Click Certificate Management. b. Select [Local Device] for Category, [Scan File] for Certificate Purpose, and then click the Display the List button. c. Place a check mark in the box in front of the Certificate you wish to view details for. d. Click the Certificate Details button. e. Click the Use this certificate button. f. Click Reboot. The machine will reboot and the setting values will be reflected. 10. Configure the settings for PDF/DocuWorks Signatures. a.
Configuration on a Computer The following describes the configuration for a remote computer. Sending a DocuWorks security certificate file from the machine to a computer It is necessary to register a personal certificate of a person to whom the data is disclosed on the machine, and then register the certificate to the address book. When registering a personal certificate on the machine, the root certificate should be included in the personal certificate.
Security – Hard Disk Overwrite This procedure enables the System Administrator to set parameters for the automatic erasure of sensitive data from the machine’s hard disk. Note: It is assumed that you purchased the Security option to enable this feature. If you did not, contact your Xerox Representative to purchase the option. 1. Press the Log In / Out button on the Device’s Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3.
Security – Digital Watermark This procedure enables the System Administrator to set parameters for the inclusion of a Digital Watermark as the background for any documents that are copied or printed on this, or another identical model machine. Note: It is assumed that you purchased the Security option to enable this feature. If you did not, contact your Xerox Representative to purchase the option. 1. Press the Log In / Out button on the Device’s Control Panel. 2.
Security – Secure Print This feature directs the printing of confidential documents, or documents which should not be seen by third parties, to a User Account on the machine. The user can then access his or her Account, with a numeric password, at the device, and privately print out the stored documents. This feature is set up on the machine with the following procedure. 1. Press the Log In / Out button on the Device’s Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times.
14. Test the operation of the feature from a print driver installed on a networked workstation. a. Open a document to print from the workstation. b. Select print in your software application, select the Printer, then select Properties. c. On the Paper / Output tab, select Secure Print as the Job Type. d. From Secure Print Settings…, enter your User ID (account on the printer) and numeric password. e. Click OK on successive driver screens until the job prints. f.
Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Server Fax, Internet Fax and Embedded Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform. Administrators can print a report which contains all XSA data.
Enable Xerox Standard Accounting (from Internet Services) At your Workstation 1. Open your Web browser and enter the TCP/IP address of the machine in the Address bar. Press Enter. 2. Click the Properties tab. 3. Select Auditron Administration. 4. Select Xerox Standard Accounting from the Auditron Mode drop-down list. 5. Place a checkmark in the Enable box for each service that you wish to restrict access to. For explanations of each service, click the Help button. 6.
Create a Group Account 1. On the Properties tab of Internet Services, click the Xerox Standard Accounting folder in the directory tree. 2. Click the Group Accounts link to create a new group account. 3. In the Group Accounts Account ID box, enter an ID for the new group account (for example 001). The Group Account can be numeric values up to a maximum of 32 characters. Group Account ID's must be unique. 4. Enter a name for the group account in the Account Name box (for example Xerox).
Create a User Account and Set Usage Limits Note: At least one group account must be created before you create user accounts. 1. On the Properties tab of Internet Services, click the Xerox Standard Accounting folder in the directory tree. 2. Click the Manage Accounting link. 3. Click the Add New User link. 4. Enter an ID for the user. The user ID can contain alphanumeric characters to a maximum of 32 characters (for example: A10). User ID's must be unique. 5. Enter the user name (for example Jane Smith).
Maximum Usage Limits and Resetting Individual Usage Limits The first time a user logs into the device after they have reached their maximum usage limit, a message displays on the user interface. The message notifies the user that they have reached their limit for the feature. Users will not be unable to use the feature until their limit is reset. If the user performs a copy job at the machine, and mid way through the job their limit is exceeded, the job will not continue.
Using XSA at the machine When you enable XSA, users must enter a valid user name at the machine to access any services to which access restriction has been applied. Refer to Enable Xerox Standard Accounting in this section for the specific service restricting procedure. At the Machine 1. Press the All Services button, if necessary, to display all the available service buttons. 2. Press any button representing a service to which restricted access has been applied. 3.
Resetting Usage Data At your Workstation 1. Open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the Xerox Standard Accounting folder in the directory tree. 4. Click the Report and Reset link. 5. To reset all usage data to zero, click the Reset Usage Data button. 6. Click OK to confirm.
Print a Usage Report At your Workstation 1. Open your Web browser and enter the TCP/IP address of the machine in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the Xerox Standard Accounting folder in the directory tree. 4. Click the Report and Reset link. 5. Click the Generate Report button. 6. Follow any additional displayed prompts to save the XSA Report.csv (comma separated value) file to your workstation.
Enable XSA in your Print Drivers Refer to the driver documentation for the steps to follow to enable XSA in your print drivers.
Backing Up XSA data and settings and Cloning to another device The Cloning feature enables you to copy settings, including XSA settings and account information, to a file on your workstation or Server. You can then use this file to restore the data and settings on the same machine or to clone other machines. You can only clone XSA settings to another Xerox device that supports the XSA feature. Check that the device you want to clone settings to supports XSA 1.
To Restore Settings or Clone Settings to another Machine Note: This procedure will cause the machine to reboot and will be unavailable over the network for several minutes. 1. Open your web browser and enter the TCP/IP address of the machine that you wish to restore or clone the settings to. Press Enter. 2. Click the Properties tab. 3. Click the Xerox Standard Accounting folder in the directory tree. 4. Select Cloning. 5. In the Install Clone File portion of the displayed dialog, click Browse. 6.
Audit Log Overview With TCP/IP and HTTP-based processes running on the device, exposure to access attacks, eavesdropping, file tampering, service disruption, and identity (password) theft is significantly increased. The Audit Log, regularly reviewed by the Security Administrator, often with the aid of third party analyzing tools, helps to assess attempted security breaches, identify actual breaches, and prevent future breaches.
Annotation (Bates Stamping) Overview Adding notes to scanned and copied pages (annotation) is primarily a user-controlled feature. An Annotation button is accessed by pressing the Copy button on the device's Main (All Services) screen, then by pressing the Output Format tab. Bates Stamping is one of the selections available by pressing the Annotation button. Bates Stamping is used in the legal profession to sequentially number or date/time-mark documents as they are scanned and copied by the system.
Configuring a precise Bates Stamp location 1. Press the Log In / Out button on the Control Panel. 2. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.") 3. Press the rectangular Confirm button on the touch screen. 4. Press System Settings. 5. Press System Settings again. 6. Press Copy Mode Settings. 7. Press Copy Control. 8. Press the down arrow to scroll to the Bates Stamping selection lines. 9.
Internet Services Enable Internet Services (HTTP) C3 Internet Services are a series of Web (HTML) Pages located within the Device enabling network communication settings to be conveniently configured from a web browser running on a remotely located workstation.
Internet Services (HTTP) Enablement 1. Press the selection line labeled Port Status. 2. Press the Change Settings button. 3. On the Port Status screen, note which of the two buttons is highlighted as the current setting for Internet Services Enablement. The available settings are Enabled or Disabled. In order to use Internet Services, this setting MUST be enabled. 4. To change settings, press your setting of choice, then press the Save button. 5.
Overview N1.0 Internet Services is the embedded HTTP server application that resides in the Device. Internet Services allows you to access Device configuration and connectivity tools using a web browser. To access the Device's Internet Services from your workstation, set your browser so that it will not try to access the Device through a proxy server.
Status Tab N1.01 The Status tab allows you to retrieve the status of the Device’s Trays and Consumables. Click either the Paper Tray or Components hot links to view the status of the desired item. Click the General hot link for a general description of the machine currently being communicated with. Click the Refresh button at any time to refresh the status screens. Note that this Tab also contains a handy Reboot Machine button, enabling remote rebooting of the Device, when needed.
Jobs Tab N1.1 Clicking the Jobs tab allows you to view the current job queue, as well as a history of processed jobs. Click on the Active Jobs hot link to view the current job queue. If you click on the folder labeled Job History List you will see the Job History hot link which, when clicked, displays a list of jobs that have been processed from the dates indicated on the screen. The list includes jobs that have been printed, copied, and scanned.
Print / Scan Tab The Print / Scan tab includes the Job Submission and Job Templates hot links. Job Submission allows you to send print-ready jobs to the Device. Note: The print-ready jobs must be in a file format that the Device recognizes (PostScript files with a .ps file extension, for example). Use the Browse… button to locate your print-ready job. Click Start when you are ready to submit your job.
Properties Tab N1.3 The Properties tab allows you to configure the Device's numerous job processing and network communications settings, as well as to download scanned jobs from the Device to your desktop. The Directory Tree on the left side of the screen consists of a number of individual hot links, mixed in with several file folders of nested hot links. Descriptions of the individual hot links in the Directory Tree The Description hot link displays basic Device identification information.
The Mailbox hot link provides Mailbox information that is directly related to Scanning to the Device's Hard Drive. The screen displays Box Number (1 - 200), Password, List Order (selectable between Descending and Ascending) and offers a selection of retrieval method by pages. By entering in a box number and password, and clicking the Document List button, a list of all the scanned jobs, contained in the Mailbox, is shown.
Descriptions of the File Folders in the Directory Tree 1. The PKI Settings folder is used to set up SSL/TLS Encryption with Digital Signatures (also known as Certificates). Click on SSL/TLS Settings, then on the Generate Self-Signed Certificate button, to place at least one Certificate on the machine. A Certificate Management hot link will then be displayed under the PKI folder. This new link is used to manage all digital certificates, of various types, stored on the machine.
Support Tab N1.5 The Support tab provides Support, Error History, System Administrator Settings, Pool Server Settings, Web Service (if available), and Audit Log hot links. The Support hot link allows you to enter System Administrator and Xerox Support information into a dialog. The Error History hot link displays the list of machine errors and the times and dates they occurred. The System Administrator Settings hot link lets you remotely change the System Administrator User Name and Password.
Additional Details of some Properties Tab features Setting TIFF (and other PDL) Processing Properties N3.2 To set the Printer's default TIFF / JPEG, PostScript, PCL, or HP-GL/2 processing properties, perform the following steps: 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the folder in the directory tree labeled Emulation Settings. 4.
Setting PDL Emulations N3.3 To set the PDL (Page Description Language) Emulations, used by the Device's Input Ports, perform the following steps: 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the folder in the directory tree labeled Emulation Settings. 4.
Set the Ethernet Speed N5.0 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the folder in the directory tree labeled Port Settings. 4. Click the Ethernet hot link. 5. Select your network speed from the drop-down list. 6. Click the Apply button to accept the changes, or the Undo button to return the settings to their previous values.
Configure NetWare Settings N5.2 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select NetWare in the directory tree. Note: If NetWare is not displayed, click on Port Status to see if the NetWare Port is checked (enabled). 5. The available selections include: • A Host Name (Print Server) Text box.
6. Either accept the default Host (Print Server) Name or type in a new name that matches the name used on the Server. 7. Select the type of NetWare network (Mode) that applies to your situation. 8. If setting up this printer in a Bindery environment, provide the name of the Primary Server. 9. Enter in a polling rate for Polling Interval (Queue Polling Interval). 10. Enter in a SAP (service advertising protocol) frequency, or set Number of Searches (SAP frequency) to zero (off). 11.
Configure TCP/IP Settings N5.3 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select TCP/IP in the directory tree. 5. Review the available selections as displayed on your screen and explained in the TCP/IP Configuration Selection List, below. 6. Accept the default Host Name, or type in your own unique Host Name for this Device.
TCP/IP Configuration Selection List As displayed on your screen, the following selections are available for TCP/IP Configuration. Under the TCP/IP Subject Label Host Name. The default entry assures a name that is unique to this device on the network. Get IP Address. Use this drop-down menu to select the method to use to assign IP Addresses. Select Manual, DHCP, RARP, BOOTP, or DHCP/Autonet. IP Address entry box. To be filled in manually when Manual addressing is selected. Subnet Mask entry box.
Under the WINS Server Subject Label Get WINS Server Address check box. If enabled with a check mark, the Device will contact the DHCP Server for the IP Addresses of the Primary and Secondary WINS (Windows Internet Naming Service) Servers. WINS Primary/Secondary Server IP Address Lines. Two IP Address lines, with entry boxes, are provided for manual entry of the WINS Primary and Secondary Server Addresses (when DHCP is not selected). Under the IP Address List Subject Label IP Filter Enablement Check box.
Configure LPD N5.6 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select LPD in the directory tree. 5. The available selections include: Port Number, with a default value of 515. As this is the port for the TCP Spooler assigned by the IANA (Internet Assigned Numbers Authority), the default value should not need to be changed.
Configure SNMP N5.4 It is possible to remotely define and modify GET (Read Only), SET (Read/Write), and Trap SNMP (Simple Network Management Protocol) community names for the Device. You can also enter the System Administrator's Name here for packet identification purposes. SNMP Community Name properties that can be configured Community Name (Read Only)—This is the password for SNMP GET requests from the SNMP Manager to the Agent in the Device.
Configure SMB N5.5 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select SMB in the directory tree. 5. The available selections include: A text box indicating Workgroup name. A text box indicating the (SMB) Host name. An entry box for the maximum number of connections allowed, labeled Maximum Sessions.
Configure IPP N5.7 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus (+) symbol to the left of the Protocol Settings file folder. 4. Select IPP in the directory tree. 5. The available selections include: Port Number, with a default value of 631. This is the port number assigned by IANA (Internet Assigned Numbers Authority. It does not need to be changed. Additional Port Number entry box.
Modify the HTTP (Internet Services) Settings N5.8 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select HTTP in the directory tree. 5. The available selections include: Port Number entry box. The default value is Port 80, which is the HTTP Port number assigned by the IANA (Internet Assigned Numbers Authority).
Configure Port 9100 (Raw Printing) N5.9 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus (+) symbol to the left of the Protocol Settings file folder. 4. Select Port 9100 in the directory tree. (1) 5. The available selections include: Port Number, with a default value of 9100. This does not need to be changed. A TBCP Filter checkbox (displayed when PostScript is enabled).
Restricting Device Access N.5.8.2 Using Internet Services, access to the Device's Services can be restricted by Host IP Address. To restrict device access, perform the following steps: 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus symbol (+) to the left of the Protocol Settings file folder. 4. Select TCP/IP in the directory tree 5.
Configure EtherTalk (AppleTalk) N5.10 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the plus (+) symbol to the left of the Protocol Settings file folder. 4. Select EtherTalk in the directory tree. Note: If EtherTalk is NOT displayed in the Properties Tab directory tree, click the Port Status hot link in the directory tree. Use your mouse to place a check mark in the checkbox on the EtherTalk line.
E-mail, SMTP, and POP3 Settings The hot links for E-mail, SMTP, and POP3 can be used instead of the settings at the machine’s User Interface, to configure E-mail scanning with the machine. For complete information on required E-mail settings, refer to the Scan to E-mail topic in the Options section of this guide. To have the Device register changes made to any settings, click the rectangular Apply button.
Bonjour Bonjour, also known as zero-configuration networking, supports communicating with other devices using 169.254/16 IPv4 addressing, over the same physical or logical link (such as in ad hoc, or isolated (nonDHCP) networks). When the Bonjour protocol is enabled on ALL communicating devices, and those devices are connected, Host names of the individual devices will be resolved to Ipv4 addressing, without the use of a DNS server, and IP communications can then take place.
Troubleshooting General Troubleshooting Procedure 1. Make sure that the machine is switched ON and that the Main screen (typically the All Services screen) is displayed. Note: The actual screen displayed as the Main screen is selectable. To determine the screen you would like displayed, press the Log In / Out button, enter the Administrator password (default of 11111), press System Settings, press System Settings again.
5. At any networked workstation, or at your laptop connected to the Device with a crossover cable, open your Web browser and enter the TCP/IP address of the Device (as shown on the Settings List) into the Address or Location field. Press Enter. If the HTTP port is enabled at the Device, you should see the Internet Services series of web pages. Note that depending upon Authentication and Encryption settings, you might also see an Administrator Log In prompt, or a Digital Certificate prompt.
TCP/IP Troubleshooting T1 Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
At the workstation, perform these tasks: 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press ENTER. If the Device's Internet Services (web pages) begin to display on the workstation, you are communicating with the Device. If NOT, make sure that your web browser is not set to use a proxy server and repeat the procedure. If unsuccessful, perform the next step. 2.
5. If the correct Port is being used by the driver but you are still unable to print, perform the following procedure. In Windows NT 4, right mouse click on the Network Neighborhood icon and verify that Microsoft TCP/IP Printing services are installed in the workstation. In Windows 2000/XP, follow the instructions for TCP/IP Peer to Peer (LPR) Printing, under the Print Drivers Tab of this guide, to verify that Print Services for Unix are installed in the workstation.
NetBEUI Troubleshooting T2 Use the following checklist to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
At the workstation, perform these tasks: 1. At the Workstation's Desktop, verify that the NetBEUI protocol is installed. Right mouse click the Network Neighborhood icon ("My Network Places" in Windows Me) and select Properties. Click the Configuration Tab (95/98/Me) or the Protocols Tab (Windows NT4) and verify that the NetBEUI protocol is loaded. If it is, click the Identification Tab (95/98/Me/NT4) to determine if the name of your workstation's Workgroup is the same as the name of the device's Workgroup.
4. If the Printer's (SMB Host) name appears twice in Network Neighborhood ("My Network Places" in Windows Me), you need to use Internet Services to change the Printer's (SMB Host) name. To change this name you have to be running the TCP/IP protocol on at least one workstation on your network and have the TCP/IP protocol enabled and a static IP address set at both the workstation and the Device. Verify that Internet Services is enabled at the Device.
NetBIOS over IP Troubleshooting T3 Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
At the DNS or WINS Server Refer to the Server Operating System documentation for the appropriate procedure to use to enable Host name to IP address resolution on the Server. Make sure that the Device's TCP/IP (internet) Host Name and NetBIOS (SMB Host) Name (which should be identical for DNS) is being mapped to an IP Address on the Server. Refer to the Device's Settings List and verify that the Device's TCP/IP Host and NetBIOS (SMB Host) Names continue to match the entries in the Server's database.
At the workstation, perform these tasks: 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press ENTER. If the Device's Internet Services (web pages) begin to display on the workstation, you are communicating with the Device. If NOT, make sure that your web browser is not set to use a proxy server and repeat the procedure. If unsuccessful, perform the next step. 2.
5. From your Workstation's Desktop, click Start/Settings/Printers (Start/Printers and Faxes in XP), right mouse click on the Printer's icon and select Properties. From the Details Tab (95/98/Me) or the Ports Tab (NT4 and 2000) determine the Port that the driver is using to print through. For peer to peer communications, the port name should match the SMB Host name of the Device as shown on the Settings List.
IPP Troubleshooting T4 Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
At the Windows 2000 workstation, perform these tasks: Note: As IPP (the Internet Printing Protocol) is supported by all Windows 2000 workstations, the following procedure is written specifically for Windows 2000. The IPP printing "service" is available for other workstation operating systems through downloads from the Microsoft web site. In general, troubleshooting procedures for other operating systems will be similar to this one. 1.
4. If Web browser and Ping Tests are successful but you are still unable to print to the Device, verify that the driver is using an IPP Port to print through. From the Windows desktop, select Start, Settings, Printers (Start/Printers and Faxes in XP), right click on the Printer's icon, and select Properties. Select the Ports Tab and verify that the IPP Port being printed through matches the IP Address, or fully qualified Domain Name, of the Printer.
NetWare 3.1x Troubleshooting T5 Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
7. Under the NetWare data label, determine if the IPX Frame Type is set for Auto sensing (the factory default). Other selections include Ethernet II (used when running TCP/IP on your network), Ethernet 802.3 (used for NetWare versions up to 3.11), Ethernet 802.2 (the default for NetWare 3.12 and later), and Ethernet SNAP (used on networks running TCP/IP and/or AppleTalk).
2. At your Windows 2000 or XP workstation, verify that the correct protocol and service is installed. Verify that the NW Link/IPX/SPX/NetBIOS Compatible Transport Protocol is installed in the workstation. On the Windows 2000 Desktop, use your mouse to right click the My Network Places icon and select Properties. Right click on the Local Area Connection icon and select Properties. On the Windows XP desktop, click Start, Control Panel, and double click Network Connections.
At the Primary Server, perform these tasks: 1. Check the Printer's Log In Using PCONSOLE From a workstation with a network connection, log in (with System Administrator Privileges) to the Primary Server. Note: While the use of PCONSOLE described below does NOT require System Administrator privileges, if you will be making modifications or changing the Printer Configuration file on the Server, you WILL need to be logged in as System Administrator. Make sure that you have a drive mapped to the SYS volume.
2. If the Printer did NOT log in, check to see if it Logged In to another Server To find out how many File Servers are on the network, at the PUBLIC prompt, type slist and press ENTER. If you suspect that another File Server contains the Printer Configuration File (with the Print Queue and Print Server names), log in to the server of interest. To log in to one of the displayed servers, type login (the server’s name)\(your login name) and press ENTER. Note: add a space between login and the server’s name.
5. Editing the Printer Configuration File Note: This procedure REQUIRES System Administrator privileges. Change directories (cd login, cd xerox) to display the LOGIN\XEROX prompt and TYPICALLY type EDIT x(plus the last 6 digits of the printer’s NIC address) and press ENTER.
7. Check to See If the Printer Is Now Logged Into the Network Using USERLIST - At the PUBLIC prompt (cd public), type userlist and press ENTER. If the printer logged into the network correctly, its Print Server name (RHINO2_PS, for example) should be displayed in the list along with the time of log in. Note: As the printer logs into the server as a user, you must NOT exceed your maximum number of Novell user licenses or the printer will fail to log in.
NetWare 4.x, 5.x (NDS) Troubleshooting T6 Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
6. Under the NetWare data label, notice the Print Server name that is displayed. Use this name to create the Print Server on the NetWare Server. Log in passwords may also be set following the instructions supplied in the Configure NetWare Settings procedure in the Internet Services section of this guide. 7. Under the NetWare data label, determine if the IPX Frame Type is set for Auto sensing (the factory default). Other selections include Ethernet II (used when running TCP/IP on your network), Ethernet 802.
2. At your Windows 2000/XP workstation, verify that the correct protocol and service is installed. Verify that the NW Link/IPX/SPX/NetBIOS Compatible Transport Protocol is installed in the Workstation. On the Windows 2000 Desktop, use your mouse to right click the My Network Places icon and select Properties. Right click on the Local Area Connection icon and select Properties. On the Windows XP desktop, click Start, Control Panel, and double click Network Connections.
At the Server, perform these tasks: 1. Check the Printer’s Log In using PCONSOLE Log into the Novell Server as System Administrator using a workstation running Novell Client services (such as IntranetWare Client for Windows NT or Novell Client 32). Check the context displayed on screen to make sure that the current context is the same as the context of the file server that was used when setting up the print server and print queue.
3. Check to see if a lack of available Novell Licenses is Preventing the Printer from Logging In Performed by a QUALIFIED NETWORK ADMINISTRATOR at the Server Console, with monitor.nlm running, type version to display the number of user licenses installed. For comparison, from the “NetWare 4.x Console Monitor,” in the “General Information” window, the total number of licenses in use is displayed. 4. Print a Test File using NPRINT At the client workstation, with an appropriate print file (mydraw.
EtherTalk Troubleshooting T7 Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2. Verify that the Device and Workstation are using the correct cabling to communicate over the network.
At the Macintosh workstation Verify that the Printer is visible in the Chooser. If it is NOT, install the Driver and PPD file as stated in the EtherTalk (AppleTalk) Peer to Peer Printing topic of the Print Drivers section of this guide.
Scanning to Hard Drive Troubleshooting T8 Use the following check list to troubleshoot your network communication problem. Before you start It is assumed that you purchased the Scanning option to enable Scanning to the Hard Drive with your Device. If you did not, contact your Xerox Representative to purchase this option. Check Physical Media and Network Interface Cards 1. Verify that the Device is powered ON. 2.
Print a Settings List at the Device and perform these tasks: 1. Under the Ethernet Settings data label on the List, verify that your communications speed is correctly set for your network and that you have a MAC address listed. The driver for your NIC works at the Media Access Control (MAC) layer of the protocol stack. If no MAC address is shown, you have either a bad NIC or no NIC at all. Replace or install the Network Interface Card. 2.
At the Workstation 1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field. Press ENTER. If the Device's Internet Services (web pages) begin to display on the workstation, you are communicating with the Device. If NOT, make sure that your web browser is not set to use a proxy server and repeat the procedure. If unsuccessful, perform the next step. 2.
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