XES Synergix 8825/8830 Printer Operator Manual 701P19710 November 2000
FCC Compliance EME Compliance in Canada In the USA This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications. Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
Trademark Acknowledgments XEROX®, XES™, Synergix™, The Document Company, and the identifying product names and numbers herein are trademarks of XEROX CORPORATION. ® ® ® ® Windows NT , Windows 95, Windows 98, and Windows 2000 are registered trademarks of Microsoft Corporation. Internet Explorer is a copyright protected program of Microsoft Corporation. ® Microsoft Word is a copyright protected program of Microsoft Corporation. PowerPoint is a trademark of Microsoft Corporation.
Introduction Congratulations on acquiring your new XES Synergix 8825/8830 Printer. We look forward to supporting you and helping you to increase your printing productivity. The integrated features, the ease of operation, and the reliability of your new equipment will allow you to concentrate on your business and leave the printing to your Printer or Digital Document System.
TABLE OF CONTENTS SAFETY NOTES................................................................. 2 PRINTER OVERVIEW ........................................................ 5 Left Side View .................................................................. 5 Right Side View................................................................ 6 Front View........................................................................ 7 Control Panel ...................................................................
XES Synergix 8825/8830 Printer Operator Manual 2 SAFETY NOTES Your Printer has been designed and tested to meet strict safety requirements. These include safety agency examination and approval and compliance with established environmental standards. Please read the following instructions carefully before operating the Printer and refer to them as needed to ensure the continued safe operation of your printer. Follow all warnings and instructions that are marked on or supplied with the product.
SAFETY NOTES (continued) Slots and openings in the cabinet and in the back and bottom of the printer are provided for ventilation. To ensure reliable operation of the printer and to protect it from overheating, never position the printer so that these openings are near a radiator or heat register. The printer should not be placed in a built-in installation unless adequate ventilation is provided.
XES Synergix 8825/8830 Printer Operator Manual SAFETY NOTES (continued) GROUND FAULT PROTECTION The printer is equipped with an additional safety feature, a Ground Fault Interrupter (GFI). This safety device will remove all power to the printer if an electrical fault is detected by the GFI.
PRINTER OVERVIEW LEFT SIDE VIEW Control Panel Make keypad entries and read the printer status and messages here. Output Tray Supports the prints in the exit area. Cut Sheet Feed-In Shelf Insert the cut sheets here to bypass the roll media in drawers. Lower the cover to remove jammed media. (Optional on the 8825.) Drawer 1 (Top) Open to load paper rolls and to clear media jams. Drawer 2 (Middle) Open to load paper rolls and to clear media jams. (Optional on the 8825.
XES Synergix 8825/8830 Printer Operator Manual PRINTER OVERVIEW RIGHT SIDE VIEW Toner Supply Access Cover Open to replace the toner cartridge. Controller Option Interfaces to the client/host and formats incoming prints. Controller On/Off Switch Switches the controller on and off. Cutter Drawer Open to clear media jams in the cutter. Printer On/Off Switch Switches the printer on and off. Power Cord Connection Connect the power cord here and to a suitable outlet.
PRINTER OVERVIEW FRONT VIEW (front door open) Toner Waste Container Replace at stated intervals.
XES Synergix 8825/8830 Printer Operator Manual PRINTER OVERVIEW Graphic Display Indicates the jam locations and any open doors. (Note; The LED on Drawers 3 will not be present on the 8825.) CONTROL PANEL Message Display Provides 2 lines by 40 character alphanumeric display of printer status and menus. Language Button Selects a secondary language for the message display (option). Media Button Activates the Media Menu to select the size and the type of media that is loaded in printer.
POWER ON/OFF Switching On and Off Switching Off 1. Press the Controller power switch (B) to the Off (0) position. 2. Press the printer power switch (A) to the off (0) position PRINTER IS WARMING UP B L9......L0 A • The printer will count down briefly from L9 to L0 while the fuser is warming up to the operating temperature. • After the count down is complete, the printer will be On Line and ready to print.
XES Synergix 8825/8830 Printer Operator Manual POWER ON/OFF Power Saver, Rest Modes POWER SAVER MODE FUSER IS AT LOW POWER. PRESS [ENTER] TO WARM UP PRINTER The printer will go through two stages of power conservation after a preprogrammed time interval of no print activity or control panel activity: 1) POWER SAVER MODE Using the printer menu, you can adjust the time interval that the printer remains in the Ready mode from 5 to 50 minutes.
MEDIA INFORMATION Loading the Rolls of Media A A 1 2 3 Note: Load media in the drawers before switching on the power or after the printer is ready to print. 1. Raise the output tray (A) if necessary and then lift the handle in order to pull out the Media Roll Drawer 1, 2 (Optional on 8825), or 3 (Not available 0n 8825). 2. Squeeze the two knobs (A) together in order to release the latch. 3. Rotate the roll to rewind the remaining media onto the roll. 4. Lift out the used roll of media. 5.
XES Synergix 8825/8830 Printer Operator Manual MEDIA INFORMATION Loading the Rolls of Media 7. Slide the Media Roll Support Tube into the new roll of media. 8. Squeeze the lever at the end of the Media Roll Support Tube, and slide the tube into the roll until the size indicators on the tube match the size of the roll. 9. Lift the new roll into the media drawer, lead edge down and in. 10. Ensure that the Media Roll Support Tube is seated correctly on the support rollers. 11.
MEDIA INFORMATION Loading the Rolls of Media A 12. If the lead edge of the roll is torn or uneven, trim off the lead edge of the media. NOTE: Trimming is usually not necessary for a new roll of media. 13. Squeeze the two knobs on the Baffle and lift up to open the Baffle. 14. Rotate the media roll to feed the media under the Baffle and beyond the registration window (A). NOTE: Ensure that the lead edge of the media is flat and is not folded over itself. 15.
XES Synergix 8825/8830 Printer Operator Manual MEDIA INFORMATION Loading the Rolls of Media 17. Press down on the center of the baffle in order to lock the Baffle into position. NOTE: Ensure that the lead edge of the media is still aligned in the registration window. 18. Push in the Media Roll Drawer. 19. Refer to instructions on the following page in order to program the Media View Menu for the media you loaded in the drawer. 20. Lower the output tray.
MEDIA INFORMATION Media View Menu INITIALIZING MEDIA SUPPLY PRESS [MEDIA] TO CHANGE MEDIA TYPE/WIDTH, [EXIT IF NO CHANGE A After opening a media drawer and/or loading the media, the printer message will prompt you to change the size and type of media in the Media View Menu. The Media button on the Control Panel is the means of access to the Media View Menu. The Media View Menu contains three submenus: • Media Source • Media Size • Media Type 1.
XES Synergix 8825/8830 Printer Operator Manual MEDIA INFORMATION Media View Menu (cont.) SELECT MEDIA WIDTH <36.0 INCH> MEDIA IN IS 36.0 INCH BOND [ENTER] TO CHANGE 2. Press the Next or the Previous button in order to scroll through the current media selections: • Roll 1 • Roll 2 (Optional on the 8825) • Roll 3 (Not available on the 8825) • Bypass Shelf (Optional on the 8825) NOTE: Media size selection does not apply to the Bypass Shelf. 3.
MEDIA INFORMATION Media View Menu SELECT MEDIA TYPE 6. Press the Next or the Previous button in order to scroll through the media types: • Bond (ordinary) • Vellum/Tracing • Film 7. Press the Enter button in order to select the media type 8. Press the Media button in order to return to the on-line or off-line mode.
XES Synergix 8825/8830 Printer Operator Manual MANUAL BYPASS FEED The Manual Bypass Feed is standard equipment for the 8830. The Manual Bypass Feed is optional equipment for the 8825 • When the correct media is not loaded for an incoming print job, you may manually bypass the media drawers and load cut-sheet media of the required size on the Cut Sheet Feed-In Shelf. • Minimum size is 8.5 X 11 inch (A4) fed Short-Edge-Feed (SEF). A B 1. Raise the Output Tray (A) up and out of the way. 2.
OFF-LINE MENUS Printer Menu The printer has two off-line menus that customize the printer to meet your particular application. The Printer Menu allows you to customize the printer to meet your special requirements. The Controller Menu (available only on Printers with a Controller installed) allows you to configure the controller to meet your specific requirements. The Printer Menu contains six submenus, with one or more features per submenu, that allows you to control the operation of the printer: 1.
XES Synergix 8825/8830 Printer Operator Manual OFF-LINE MENUS Printer Menu - Entry PRINTER MENU 1. Press the Off-line button in order to enter the off-line mode. • The Message Display indicates PRINTER MENU , which is the first Printer submenu. 2. Press the Next button in order to scroll through the other submenus. 3. Press the On-line button in order to return to the On-line mode.
OFF-LINE MENUS Printer Menu - Audible Indicators AUDIBLE INDICATORS 1. When is displayed on the Control Panel, press the Enter button. 2. Press the Enter button to select the KEYPRESS=ON feature (or press Next to select the ALARM ON feature and go to step 6). 3. Press the Next (or the Previous) button in order to switch the feature ON or OFF. 4. Press the Enter button in order to enter your selection. press Exit if no change is required.
XES Synergix 8825/8830 Printer Operator Manual 22 OFF-LINE MENUS Printer Menu - Timers TIMERS 7. When TIMERS is displayed on the Control Panel, press the Enter button to display the first feature. 8. Press the Enter button to select the READY TO POWER SAVER feature (or press Next to select the (next) TIMERS feature and go to step 6 to select the next feature). READY TO POWER SAVER = xx MINUTES INPUT NEW TIME (5 - 50) and [ENTER] 3.
OFF-LINE MENUS Printer Menu - Timers (cont.) TIMERS < POWER SAVER TO REST = xxx MINUTES)> 11. Press Enter to select the POWER SAVER TO REST feature. POWER SAVER TO REST = xxx MINUTES INPUT NEW TIME (15 - 150) and [ENTER] 7. Press the Next (or Previous) button in order to scroll through the range of values. 8. Press the Enter button in order to enter your selection or press Exit if no change is required. 9. Press the Exit button in order to return to the TIMERS submenu.
XES Synergix 8825/8830 Printer Operator Manual 24 OFF-LINE MENUS Printer Menu - Printer Adjustments PRINTER ADJUSTMENTS 7. When PRINTER ADJUSTMENTS is displayed on the Control Panel, press the Enter button to display the first feature. 8. Press the Enter button to select the DENSITY feature. DENSITY = xx ENTER NEW VALUE (0 - 10) 3. Press the Next (or Previous) button in order to scroll through the range of values. 4.
OFF-LINE MENUS Printer Menu - Finisher Settings FINISHER SETTINGS 7. When FINISHER SETTINGS is displayed on the Control Panel, press the Enter button to display the first feature. 8. Press the Enter button to select the FINISHER feature, or go to step 5 to select the next feature. FINISHER CONFIG TYPE = <001> 3. Press the Next (or the Previous) button in order to scroll through the available settings. 4.
XES Synergix 8825/8830 Printer Operator Manual 26 OFF-LINE MENUS Printer Menu - Diagnostics DIAGNOSTICS 1. When DIAGNOSTICS is displayed on the Control Panel, press the Enter button to display the first feature. 2. Press the Enter button to select the feature. TEST PLOT PRINT FROM 3.
OFF-LINE MENUS Printer Menu - Billing Meters BILLING METERS 1. When BILLING METERS is displayed on the Control Panel, press the Enter button to display the Meter A. screen. 2. Press the Enter button to view to total count of Meter A. 3. Press Exit to return to the Printer Menu. BILLING METERS
XES Synergix 8825/8830 Printer Operator Manual 28 PROBLEM SOLVING Status Codes The Printer has been designed with the user in mind; therefore, very few problems will be encountered. But, should the printer not operate correctly, it has the ability, in most cases, to advise the user how to solve the problem. The Control Panel displays advise the user of problems and how to correct them. • The Graphic Fault Display flashes the appropriate LED(s) at the location of any problems.
PROBLEM SOLVING Media Jams When a media jam occurs, the printer stops. The Graphic Fault Display flashes an LED in the area where the fault has occurred. At the same time, a Status Code appears on the Message Display. The Message Display will also show the correct action to take in order to clear the jam: 1. Follow the instructions on the Message Display. 2. If the jammed media is visible, try to pull the media gently out of the printer and discard the media.
XES Synergix 8825/8830 Printer Operator Manual PROBLEM SOLVING Media Jams Error Messages ERROR MESSAGE B PROBLEM SOLUTION CHECK FOLDER FOLDER COMMUNICATIONS ERROR #17 Finisher Config Type enabled but no folder is installed. 1. Press the ONLINE/OFFLINE button to take the printer OFFLINE. 2. Refer to Finisher Settings on page 27 and reset the value to NONE F2-01 CHECK FOLDER FOLDER COMMUNICATIONS ERROR #01 Finisher Config Type enabled but no folder is installed. 1. Switch OFF the Printer. 2.
PROBLEM SOLVING Checking for Loss of Power If there is a loss of power to the printer, go to the right side of the printer and locate the point where the power cord goes into the printer. Next to the power cord is a Ground Fault Protector, as shown in the illustration. Ensure that the power cord is plugged into the wall outlet and follow the instructions on the label (A). If power is not restored after you have followed the instructions, call for service.
XES Synergix 8825/8830 Printer Operator Manual 32 PROBLEM SOLVING Print Quality Media Tips Problem What to Do Prints are partially deleted. If the media is damp, replace it. Prints are light overall. Go to the Printer Menu , Printer Adjustments, and adjust the density. • Close and seal the media package when the media is not in use. • Store the media in a cool, dry environment. • Store roll media on end. • Store the cut sheet media flat, not on edge.
CARE Replacing the Toner Cartridge A 1. Open the Toner Supply Access Cover. 2. Open the Toner Replacement package. • Remove the Toner cartridge replacement. • Remove the Toner Waste Bottle. 3. Slide door (A) in the direction shown in order to expose the dispenser patch. B 4. Pull the plunger (B) and lift the front end of the Toner Cartridge. 5.
XES Synergix 8825/8830 Printer Operator Manual CARE Replacing the Toner Cartridge 6. Lift the used Toner Cartridge out of the printer; try not to tilt the cartridge too much in order to avoid spilling toner. 7. Discard the used Toner Cartridge in the Toner Replacement package. 8. Hold the new Toner Cartridge horizontally and shake it side to side 10 or 12 times, as shown above. 9. Install the end of the cartridge with the red cover tape into the rear of the printer.
CARE Replacing the Toner Cartridge A B A 10. Lower the Toner Cartridge into position while pushing the plunger (A) toward the front of the printer, then release the plunger. 11. Rotate the Toner Cartridge back and forth until the cartridge locks into position in the rear drive collar. CAUTION Remove the red cover tape carefully. Do not remove the clear, perforated seal. 13. Close the cover. 14. Close the Toner Supply Access Cover on the printer. 12.
XES Synergix 8825/8830 Printer Operator Manual CARE Replacing the Toner Waste Bottle A C B 1. Open the Front Door and remove the Toner Waste Bottle (A). 2. Seal the used Toner Waste Bottle (B) with the stopper (C) attached to the side of the bottle. 3. Attach the stopper to the side of the new Toner Waste Bottle. 4. Install the new Toner Waste Bottle. 5. Close the Front Door. 6.
CARE Required Tasks Calling for Service Perform the following tasks, as required: CAUTION Toner identified for use in the XES Synergix 8825/8830 Printer is a two-component material made specifically for this printer. Use of Toner that is not indicated for the XES Synergix 8825/8830 Printer will cause damage to the printer. • Replace the Toner Waste Bottle each time a new Toner Cartridge is installed. Refer to Replacing the Toner Cartridge in this section of the operator manual.
XES Synergix 8825/8830 Printer Operator Manual CARE Ordering Supplies When ordering supplies, please be prepared to give the following information: • Your equipment model number: XES Synergix 8825/8830 Printer • Your XES customer number: _____________ • Item description and quantities required Supplies Order List • Toner Cartridge and Toner Waste Bottle (part number 6R891, Europe 6R90268) CAUTION Toner identified for use in the XES Synergix 8825/8830 Printer is a two-component material made specif
Product Specifications XES Synergix 8825/8830 Printer 24” (610 mm) 43” (1092 mm) 24” Top View (610 mm) 36” (914 mm) 83” (2108 mm) 36” 57” (914 mm) (1448 mm) 117” (2972 mm) Printer Dimensions Weight: Minimum Room Space Requirements 8830: 650 lbs.
XES Synergix 8825/8830 Printer Operator Manual Product Specifications XES Synergix 8825/8830 Printer Electrical Specifications Media Specifications: Audible Noise 105 - 125 VAC (Nominal 60 Hz) Media Type: 67 dBA) Maximum 210 - 225 VAC (Nominal 50 Hz) Bond (20 lb.) 20 Amp dedicated circuit Vellum (20 lb.) Film (4 mil.
Product Specifications XES Synergix 8825/8830 Printer 8825 Prints per Minute (Bond Media): 8830 Prints per Minute (Bond Media): Size Portrait Landscape Size Portrait Landscape E/A0 2.0 -- E/A0 3.0 -- D/A1 3 4.0 D/A1 4.5 6.0 C/A2 4.1 5.5 C/A2 6.0 8.0 B/A3 6.2 8 B/A3 8.5 11.0 A/A4 -- 8 A/A4 -- 11.0 First print out time for a D (A1) size print is 20 seconds.
XES Synergix 8825/8830 Printer Operator Manual 42
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845-17S Webster, New York 14580-9791 USA ©2000 XEROX CORPORATION. All rights reserved. Printed in the United States of America. ® XEROX , XES™, Synergix™, and the digital box icon, AccXes, and acronym, XES are trademarks of Xerox Corporation. ©XES Systems Inc. 2000. All other product names mentioned herein are trademarks of there respective companies. All rights reserved.
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Road Building 845-17S Webster, New York 14580-9791 USA ©2000 XEROX CORPORATION. All rights reserved. Printed in the United States of America. ® XEROX , XES™, Synergix™, and the digital box icon, AccXes, and acronym, XES are trademarks of Xerox Corporation. ©XES Systems Inc. 2000. All other product names mentioned herein are trademarks of there respective companies. All rights reserved.