Datasheet

Maintenance
126 DocuMate 632 Scanner User’s Guide
Status Light Troubleshooting Codes
A green status light indicates the normal state of the scanner.
Normal Operation
• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.
Error Codes
If your scanner experiences hardware problems, the status light
will blink red, and the LED flashes an “E” and the error code
number.
The following table describes the error codes.
Error
Code Problem Description Solution
4 Paper jam Open the ADF cover and
remove the jammed page. See
“Clearing Paper Jams” on
page 122 for details.
7 The scanner is locked
when you tried to
scan.
Turn off the scanner, unlock the
lock by pushing the lock tab
down, then turn the scanner
back on. The lock is located on
the side of the scanner. See
page 6 for the lock’s location. If
the problem persists, reboot
your computer.
All
Other
Codes
An internal part in the
scanner may have
malfunctioned.
Re-boot your computer. If the
problem persists, contact Xerox
Technical Support.
The LED blinks back and forth
between “E” and the error code
number (such as 4).
The red light flashes the
number of times as the error
code (4 in this example).