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Xerox® B210 Printer User Guide 3
1 Safety Notices and Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Electrical Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Accessing the Xerox® CentreWare® Internet Services Administrator Account. . . . . . . . . . . . 41 Changing the System Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Using Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Printing from Linux Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Printing with CUPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Printer Options . . . . . . . . . . . . . .
Troubleshooting Troubleshooting Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Problem Solving Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 General Troubleshooting . . .
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Configuring IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Security Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Domestic/Household Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Professional/Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Collection and Disposal of Equipment and Batteries . . . . . . . .
Safety 1 This chapter contains: • • • • • • Notices and Safety.......................................................................................................................................................... 11 Electrical Safety ............................................................................................................................................................... 11 Operational Safety .........................................................................................
Notices and Safety Notices and Safety Read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer. Your Xerox® printer and supplies are designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
Electrical Safety Electrical Safety General Guidelines WARNING: • • Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock. Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Power off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment.
Electrical Safety • • • • • • Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary. Do not place the printer in an area where people can step on the power cord. Do not place objects on the power cord. Do not plug or unplug the power cord while the printer is powered On. If the power cord becomes frayed or worn, replace it.
Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • • • Do not remove any paper trays while the printer is printing. Do not open the doors when the printer is printing.
Operational Safety • • • • • • Do not store or operate the printer in an extremely hot, cold, or humid environment. Do not place the printer near a heat source. Do not place the printer in direct sunlight to avoid exposure to light-sensitive components. Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system. Do not place the printer in locations susceptible to vibrations.
Maintenance Safety Maintenance Safety • • • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Clean with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox® supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment.
Printer Symbols Printer Symbols Symbol Description Warning: Indicates a hazard which, if not avoided, could result in death or serious injury. Caution: Indicates a mandatory action to take in order to avoid damage to the property. Hot surface on or in the printer. Use caution to avoid personal injury. Pinch Hazard: This warning symbol alerts users to areas where there is the possibility of personal injury. Do not burn the item. Do not touch the part or area of the printer. Do not load envelopes.
Printer Symbols Symbol Description Do not push. Do not expose the unit to direct sunlight. Do not expose the unit to temperatures lower or higher than specified. Do not insert the unit in a different orientation. Toner Clean the areas indicated. Load media face down, and in the direction indicated. Load media face up. Push down.
Printer Symbols Symbol Description Push to open.
Printer Symbols Symbol Description This item can be recycled. For details, see Recycling and Disposal.
Environmental, Health, and Safety Contact Information Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: • • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: EHS-Europe@xerox.com For product safety information in the United States and Canada, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Environmental, Health, and Safety Contact Information Xerox® B210 Printer User Guide 22
Getting Started 2 This chapter includes: • • • • • • • Parts of the Printer ......................................................................................................................................................... 24 Power Options .................................................................................................................................................................. 28 Information Pages ..............................................................................
Parts of the Printer Parts of the Printer Before you use your printer, take some time to familiarize yourself with the various features and options.
Parts of the Printer Media Output Locations The device has two output locations: • Output tray, face down, up to a maximum of 150 sheets of 20 lb (80 g/m²) paper. The output tray collects printed paper face down, in the order in which the sheets were printed. The output tray should be used for most jobs. When the output tray is full, a message displays on the control panel. To use the output tray, make sure that the rear cover is closed.
Parts of the Printer Rear View 1 2 3 4 1 Network Port 3 Power Receptacle 2 USB Port 4 Rear Cover Xerox® B210 Printer User Guide 26
Parts of the Printer Control Panel Overview The control panel consists of buttons you press to control the functions available on the printer. . 1 Number Description 1 Toner LED: Shows the status of the toner. Displays a blinking light when the toner level is low. Displays a solid light when the toner is out. 2 Duplex Printing: Prints duplex output to reduce paper usage. 3 WPS: Configures the wireless network connection without a computer.
Power Options Power Options Powering On the Printer The Power On/Off button is a single multifunction button on the control panel. The power cable socket is located at the rear of the printer. 1. 2. Connect the AC power cord to the printer and a power outlet. The power cord must be plugged into a grounded power socket. Press the Power On/Off button on the control panel. The printer powers on.
Information Pages Information Pages Your printer has a set of Information Pages that you can print. These pages include system information, supplies status information, fonts information and more. The following reports are available on your printer: Report Description Configuration Report This report provides information about your device setup, including the serial number, IP Address and the software version. Supplies Usage Report The Supplies Usage Report provides print coverage information.
Information Pages Printing Reports using Xerox® CentreWare® Internet Services 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. 1. Click Properties Services Printing. Note: If you are prompted to enter the Administrator account user name and password, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. 2. 3. 4. Click Reports. To print a report, for the required report, click Print. Click OK.
Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded web pages in the printer. It allows you to configure, manage and use the printer from a Web browser. Xerox® CentreWare® Internet Services requires: • • • A TCP/IP connection between the printer and the network in Windows, Macintosh, or Linux environments. TCP/IP and HTTP enabled in the printer.
Xerox® CentreWare® Internet Services Accessing Xerox® CentreWare® Internet Services At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return. Note: If you are prompted to change the default password for the Administrator Account, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account.
Xerox® CentreWare® Internet Services To use Xerox® CentreWare® Internet Services, click the tab required: • • • • • • • Status: This page provides a description of the printer and current notifications, the status of the paper trays, and supplies and billing information. Jobs: The Jobs page enables you to manage active jobs on the printer. You can also view and download a list of completed jobs. Print: This page enables you to submit print-ready files to the printer for printing.
Xerox Easy Printer Manager Xerox Easy Printer Manager Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems. Xerox Easy Printer Manager conveniently provides access to device settings as well as printing functions. The Xerox Easy Printer Manger allows you to view the status and manage your device at your computer. Xerox Easy Printer Manager installs automatically during driver installation. For details about installing printer software, refer to Installing Printer Software.
Installing Software Installing Software After you have set up your device and connected it to your computer, you must install the printer software. The software required for Windows is supplied on the Software and Documentation CD delivered with your device, additional software, and Macintosh and Linux drivers can be downloaded from www.xerox.com/office/B210support.
More Information More Information You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer and can be downloaded at www.xerox.com/office/B210docs Other documentation for your printer www.xerox.com/office/B210docs Technical support information for your printer, including online technical support, Online Support Assistant and print driver downloads www.xerox.
More Information Xerox® B210 Printer User Guide 37
Installation and Setup 3 This chapter includes: • • • • • • • Installation and Setup Overview ............................................................................................................................... 39 Xerox® CentreWare® Internet Services .................................................................................................................... 40 Initial Setup .................................................................................................................
Installation and Setup Overview Installation and Setup Overview Before you print, ensure that your computer and the printer are plugged in, powered on, and connected. For instructions on unpacking and installing your printer, refer to the Installation Guide packaged with your printer. You can also access the Online Support Assistant at www.xerox.com/office/B210support. When you configure the printer for the first time, complete the following tasks: 1. 2. 3. 4.
Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. Xerox® CentreWare® Internet Services software allows you to configure and administer the printer from a Web browser. Xerox® CentreWare® Internet Services requires: • • • A TCP/IP connection between the printer and the network in Windows, Macintosh or Linux environments.
Xerox® CentreWare® Internet Services Accessing Xerox® CentreWare® Internet Services and Changing the Default System Administrator Password For network printers, when you first access Xerox CentreWare Internet Services after printer installation, the system prompts you to change the default system administrator password. ® ® The initial default password is the printer serial number. The printer serial number is located on the data label on the rear cover, and is printed on the Configuration report.
Xerox® CentreWare® Internet Services 3. Press Enter or Return. Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer installation, you will be prompted to change the Administrator Account password. For instructions, refer to Accessing Xerox® CentreWare® Internet Services and Changing the Default System Administrator Password. ® 4. 5. ® Click Properties, then configure the settings required.
Initial Setup Initial Setup Physically Connecting the Printer You can connect to your printer directly from your computer using USB, or connect to a network using an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different connection methods. Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately.
Initial Setup USB Direct Connection If your printer is connected to your computer directly, using a USB AB cable, configure settings using Xerox Easy Printer Manager. 1. 2. 3. 4. 5. Connect the one end of the USB AB cable to the USB B port on the back of the printer. Connect the other end to a standard USB A connection on your computer. At your computer, open Easy Printer Manager. Click Printer, then select the USB connected printer. Click Advanced Setting or Machine Settings.
General Setup General Setup General Setup Using Xerox® CentreWare® Internet Services Note: When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password. For information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. Assigning a Printer Name and Location You can use the Xerox CentreWare Internet Services Description page to assign a name and location for the printer.
General Setup Monitoring Alerts The Active Alerts page displays printer information, such as printer name and location, as well as a list of any current alerts. You can view alert information, such as the status code, description of the issue, and the suggested skill level required to resolve the problem. To view alerts: 1. 2. In Xerox CentreWare Internet Services, click Status Alerts. To update the page, click Refresh.
General Setup Configuring Auto Power Off 1. 2. 3. 4. 5. In Xerox CentreWare Internet Services, click Properties General Setup. Click Power Management. Select the Auto Power Off Timeout settings required: • Enable: Use this option to enable the printer to power off automatically after the specified time period. Click Enable, then specify the time the printer remains idle before it powers off automatically. You can enter between 5 and 240 minutes.
General Setup Billing and Counters Billing Information The Billing Information page displays the printer serial number and the total number of impressions made. 1. 2. 3. In Xerox CentreWare Internet Services, click Properties General Setup Billing & Counters. Click Billing Information. To update the page, click Refresh. ® ® Usage Counters The Usage Counters page displays the total number of pages printed or generated by the printer.
Network Connectivity Network Connectivity TCP/IP Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network. Bonjour is a discovery protocol that allows devices on a TCP/IP network to discover each other without knowledge of specific IP addresses. Bonjour is built in to Macintosh operating systems. You can install Bonjour on Windows devices. With TCP/IP protocols, each printer and computer requires a unique IP address.
Network Connectivity To send a release request to the DHCP and DNS servers, for Dynamic DNS Registration, select Enabled. If the servers grant the request, when the printer is powered off, the current IP address and dynamic DNS name are released. 9. For Zero-Configuration Networking, perform the following steps. • To configure the printer to assign itself an address if a DHCP server does not provide one, for Self-Assigned Address, select Enabled.
Network Connectivity SLP Printers use Service Location Protocol (SLP) to announce and look up services on a local network without prior configuration. When SLP is enabled, the printer becomes a Service Agent (SA) and announces its services to User Agents (UA) on the network using SLP. Directory Agents (DA) are components that cache services. They are used in larger networks to reduce the amount of traffic. DAs are optional.
Network Connectivity Enabling SNMP Using Xerox® CentreWare® Internet Services 1. 2. 3. 4. 5. 6. 7. 8. In Xerox CentreWare Internet Services, click Properties Connectivity Protocols. Click SNMP. For Protocol, select Enable. To configure the SNMP properties, for Edit SNMP Properties, click Edit. For Community Names, enter the GET and SET community names. For Default TRAP Community Name, type a name.
Network Connectivity Configuring SNMPv1/v2c with SNMPv3 Using Xerox® CentreWare® Internet Services SNMP version 1 (SNMPv1) is the initial implementation of the SNMP protocol. SNMPv1 operates over protocols such as User Datagram Protocol (UDP). SNMPv2c includes improvements in performance, confidentiality, and manager-to-manager communications over SNMPv1, however it uses the simple-community based security scheme of SNMPv1. 1. 2. 3. 4.
Network Connectivity WINS When running WINS, the printer registers its IP address and NetBIOS Host Name with a WINS server. WINS allows the printer to communicate using host name only. Using Microsoft Networking removes significant overhead for systems administrators. Note: When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password.
Network Connectivity Raw TCP/IP Printing Raw TCP/IP is used to open a TCP socket-level connection over Port 9100, and stream a print-ready file to the printer input buffer. It then closes the connection either after sensing an End Of Job character in the PDL or after expiration of a preset timeout value. Port 9100 does not require an LPR request from the computer or the use of an LPD running on the printer. Raw TCP/IP printing is selected in Windows as the Standard TCP/IP port.
Network Connectivity HTTP Hypertext Transfer Protocol (HTTP) is a request-response standard protocol between clients and servers. Clients that make HTTP requests are called User Agents (UAs). Servers that respond to these requests for resources, such as HTML pages, are called Origin Servers. There can be any number of intermediaries, such as tunnels, proxies, or gateways between User Agents and Origin Servers.
Network Connectivity 2. 3. Click Properties Connectivity Protocols Google Cloud Print. To enable Google Cloud Print, for Google Cloud Print, click Enable. Enable other services as needed. • To allow discovery and printing for local network devices, for each function that you want to allow, select Enable. • To allow format conversion for jobs that are in a format not supported by the printer, for Enable conversion printing, select Enable.
Network Connectivity Proxy Server A proxy server acts as a go-between for clients seeking services and servers that provide them. The proxy server filters client requests and if the requests meet the proxy server filtering rules, it grants the request and allows the connection. A proxy server has two main purposes: • • To keep any devices behind it anonymous for security purposes. To cache content from resources, such as Web pages from a Web server, to increase resource access time.
Network Connectivity Connecting to a Wireless Network A wireless local area network (WLAN) provides the means to connect two or more devices in a local area network (LAN) without a physical connection. The printer can connect to a wireless LAN that includes a wireless router or wireless access point. Before connecting the printer to a wireless network, ensure that the wireless router is configured with a service set identifier (SSID), a passphrase, and security protocols.
Network Connectivity • Passphrase Note: The network name and passphrase are case sensitive. Configuring the Printer for Shared Key or WPA/WPA2-Personal 1. 2. 3. 4. In Xerox CentreWare Internet Services, click Properties Connectivity Protocols. Click Wireless Setup. Click Edit Settings. For Network Name SSID, select an option: • To search for an SSID, click Search Available and click the drop-down menu. Select an SSID from the list.
Network Connectivity • To search for an SSID, click Search Available and click the drop-down menu. Select an SSID from the list. Note: To refresh the list of available networks, click Refresh. • To enter the SSID, click Enter SSID, then in the field, type the SSID. 5. For Security Type, select WPA/WPA2-Enterprise. 6. For Encryption Type, select an option. 7. For 802.1x Authentication, select the authentication method that your wireless network uses.
Network Connectivity WSD Web Services for Devices (WSD) is technology from Microsoft that provides a standard method for discovering and using network connected devices. It is supported in Windows Vista, Windows Server 2008, and newer operating systems. WSD is one of several supported communication protocols. Note: When configuring settings in Properties, you will be prompted to enter the Administrator account user name and password.
Network Connectivity To change the software upgrade setting, for Software Upgrades, click Details. To add a device certificate, for Machine Digital Certificate, click Details. To configure Protocol Settings, for Protocol, select Enabled. Configure the settings required: a. For Bonjour Friendly name, click Edit. Enter required information in the filed provided, click Apply. b. For Device Location, click Edit. Enter required information in the filed provided, click Apply. c.
Network Connectivity Mopria Mopria is a software feature that enables users to print from mobile devices without requiring a print driver. You can use Mopria to print from your mobile device to Mopria-enabled printers. Note: • • Only Mopria-enabled devices support Mopria printing. Ensure that you have the latest version of the Mopria Print Service installed on your mobile device. You can obtain a free download from the Google Play Store. Wireless devices must join the same wireless network as the printer.
Installing Printer Software Installing Printer Software The printer supports the following operating systems: Platform Operating Systems Windows® • Windows® 7 - 10 • Windows® Server 2008, 2008 R2, 2012, 2012 R2, 2016, 2019 Macintosh® Macintosh OS X 10.9 - 10.14 Linux • Fedora 15 - 26 • OpenSuSE® 11.2, 11.4, 12.1, 12.2, 12.3, 13.1, 13.2, 42.1, 15.2 • Ubuntu 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, 15.10, 16.04, 16.10, 17.04, 17.10, 18.04, 18.
Installing Printer Software Installing Drivers and Connecting to a Local Printer A local printer is a printer directly attached to your computer using a printer cable, such as a USB cable. If your printer is attached to a network, refer to Installing Drivers and Connecting to a Networked Printer. Note: If the New Hardware Wizard window appears during the installation procedure, select Close or Cancel. 1. 2. 3. 4. 5. 6. Make sure that the printer is connected to your computer and powered on.
Installing Printer Software 2. 3. 4. 5. 6. Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically. If the installer does not start automatically, navigate to the drive, then double-click the Setup.exe installer file. Select Yes in the User Account Control window. Select Install Software. A Printer Connection Type window displays. Select Network connection, then select Next.
Installing Printer Software 4. 5. 6. Select Install Software. A Printer Connection Type window displays. Select Wireless network connection, then select Next. Select the software to install, or select a setup type using the menu: • Recommended: This is the default install type and is recommended for most users. All components necessary for printer operations are installed. • Minimum: With this option, only the drivers are installed.
Installing Printer Software 7. 8. The Wireless Network Security screen displays. Enter your Network Password and select Next. When the Wireless Network Setup Complete page displays, select Finish. Uninstalling the Windows Drivers 1. 2. 3. 4. 5. From the Start menu, select Xerox Printers Uninstall Xerox Printer Software. The Uninstall Xerox Printer Software window displays. Select Next. The Select Software window displays. Select the components you want to remove and then select Next.
Installing Printer Software Uninstalling the Macintosh Drivers If the printer driver does not work properly, uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Macintosh. 1. 2. 3. 4. 5. 6. 7. Make sure that the printer is connected to your computer and powered on. Select the Applications folder. Select the Xerox folder. Select Printer Software Uninstaller. Select the programs you want to uninstall and select Uninstall. Enter your password, then select OK.
Installing Printer Software Uninstalling the Linux Drivers 1. 2. Open a terminal window, then navigate to the uld directory. To uninstall the printer, type: sudo ./uninstall-printer.sh, then press Enter.
Setting Up the Printing Service Setting Up the Printing Service Configuring Printing Settings Using Xerox CentreWare Internet Services ® ® Enabling the Device Startup Page The Startup page provides basic printer configuration and network information. 1. 2. 3. 4. In Xerox CentreWare Internet Services, click Properties Services. Click Printing Device Start-Up Page. To enable the Startup page, for Device Start-Up Page, select Enabled. Click Apply.
Setting Up the Printing Service Configuring General Print Settings The printer uses the default print settings on all print jobs unless you change them for an individual job. You can modify the default print settings. 1. 2. 3. 4. 5. 6. 7. In Xerox CentreWare Internet Services, click Properties Services. Click Printing General. For PCL Menu, select the required settings. For Tray Menu, select the required settings. For Configuration Menu, select the required settings.
Setting Up the Printing Service Xerox® B210 Printer User Guide 74
Printing 4 This chapter includes: • • • • • • Printing Overview ............................................................................................................................................................ 76 Printing Using Windows ............................................................................................................................................... 77 Xerox Easy Printer Manager ........................................................................................
Printing Overview Printing Overview This product produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate print driver. To access the many print drivers which can be used with your printer, refer to the Software and Documentation CD delivered with your printer, or download the latest versions from www.xerox.com/office/B210drivers.
Printing Using Windows Printing Using Windows The following provides an overview of the print procedure and features available when printing using Windows. Note: • • Some options may be unavailable depending on your printer model and configuration. Images are representative only. Print Procedure Documents can be printed from your computer using the print drivers supplied. The print driver must be loaded on each PC which uses the device for printing.
Printing Using Windows Print Options Paper, Device and Printer Status Additional options are available on some tabs which provide information about your device. Paper Tab The Paper tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It displays a graphical summary of your selections. Device Tab The Device tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It displays a summary of the device settings.
Printing Using Windows Default Favorites The printer provides a set of regularly used favorites. • • • • • Last Used Setting: This favorite enables you to print with the last used settings. Normal Printing: This favorite enables you to print with all factory default settings. 2-Sided Printing: This favorite enables you to save paper by printing on 2-sides of a sheet. 2-in-1 Printing: This favorite enables you to save paper by printing 2 pages on one side of a sheet.
Printing Using Windows Basic Tab The Basic tab provides selections for the print mode to use and options to adjust how the document appears on the printed page. These options include orientation settings, layout options, and 2-sided printing settings. Note: Some options may be unavailable depending on your printer model and configuration. Orientation Orientation allows you to select the direction in which information is printed on a page. • • Portrait: Prints across the width of the page, letter style.
Printing Using Windows 2-Sided Printing You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. • • • • Printer Default: If you select this option, this feature is determined by the settings made on the control panel of the printer. None: The document is printed single-sided. Long Edge: This is the conventional layout used in book binding. Short Edge: This is the type often used with calendars. The second side images are rotated 180 degrees.
Printing Using Windows • • Type: Set Type to correspond to the paper loaded in the tray selected. This will provide the best quality printout. If printing Envelopes, ensure the Envelope tab is selected, then select Envelope type. Advanced: The advanced paper options allow you to select a different paper source for the first page of your document.
Printing Using Windows Advanced Tab You can select Advanced output options for your document, such as watermarks or overlay text. Watermark This option allows you to print text over an existing document. There are several predefined watermarks that come with the printer which can be modified, or you can add new ones to the list. • • • • Using an Existing Watermark: Select the required watermark from the Watermark drop-down list. You will see the selected watermark in the preview image.
Printing Using Windows Overlay An overlay is text and/or images stored on the computer hard disk drive as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper. Note: This option is only available when you use the PCL6 Print Driver. • • • Creating a New Page Overlay: To use a page overlay, you must first create one containing your logo or another image. a.
Printing Using Windows Output Options Select the required Print order from the drop-down list box: • • • • Normal: All pages are printed. Reverse All Pages: Your printer prints all pages from the last page to the first page. Print Odd Pages: Your printer prints only the odd numbered pages of the document. Print Even Pages: Your printer prints only the even numbered pages of the document. Select the Skip Blank Pages check box if you do not want blank pages to be printed.
Xerox Easy Printer Manager Xerox Easy Printer Manager Xerox Easy Printer Manager is is available for Windows and Macintosh operating systems. Xerox Easy Printer Manager conveniently provides access to device settings as well as printing functions. The Xerox Easy Printer Manger allows you to view the status and manage your device at your computer. Xerox Easy Printer Manager installs automatically during driver installation. For details about installing printer software, refer to Installing Printer Software.
Printing Using Macintosh Printing Using Macintosh This section explains how to print using a Macintosh. You need to download and install the print drivers and configure the printer before printing. For information about installing Macintosh print drivers, refer to Installing Macintosh Drivers. Print Procedure When you print with a Macintosh, you need to check the print driver setting in each application you use. Follow the steps below to print from a Macintosh. 1. 2. 3. 4. 5. 6. 7.
Printing Using Macintosh Media & Quality Use the Media & Quality page to choose the paper source and paper type required for the print job. • • Feed from: Use this option to select the paper tray required. Use Manual Feed when printing on special materials like envelopes and transparencies. If Auto Select is selected, the printer automatically selects the paper source based on the requested size. Media Type: Set this option to correspond to the paper loaded in the tray selected.
Printing Using Macintosh Paper Handling Use the Paper Handling options to set the basic paper handling specifications when you access the printer properties. • • • • • Pages to Print: Use this option to choose the pages to print: • All page: All pages are printed. • Odd only: Your printer prints only the odd numbered pages of the document. • Even only: Your printer prints only the even numbered pages of the document. Page Order: Use this option to choose the order to print the pages.
Printing Using Linux Printing Using Linux To print from a Linux workstation, install either a Xerox print driver for Linux or a CUPS (Common UNIX Printing System) print driver. Xerox recommends that you install the Unified Linux Driver for your printer. For information about installing the Unified Linux Driver, refer to Installing Linux Drivers. Printing from Linux Applications Make sure you have configured your device, connected it to your computer, and installed the Unified Linux Driver software.
Printing Using Linux Printer Options Using the Printers utility, you can change the various print options for your printer. Printer Properties can be configured using the Additional Printers Settings option. 1. 2. 3. 4. 5. 6. To access and configure printer settings, navigate to Settings Devices Printers. From the list of printers, select your printer, then select the Settings icon. From the menu, select Printing Options. The Page Setup and Advanced printing options are displayed.
Printing Using Linux Access Control: Use this tab to configure access settings. Printer Options: Use this tab to set color, quality, paper source and paper size options. Use the toner save option to reduce toner consumption. Additional options such as Edge Enhancement and Two-sided printing can be set. • Job Options: This tab provides access to the options required to program your print job. Enter the number of copies required, orientation settings, layout options and image quality settings.
Printing Using Xerox® CentreWare® Internet Services Printing Using Xerox® CentreWare® Internet Services You can print .pdf, .ps, .pcl, and .xps files directly from Xerox® CentreWare® Internet Services without having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive. Print Procedure 1. 2. 3. 4. At your computer, open a Web browser.
Printing Using Xerox® CentreWare® Internet Services • 2 Sided, Flip on Long Edge: This option prints the job on both sides of the paper to allow binding on the long edge of the paper. The following illustrations show the result for documents with portrait and landscape orientations. • 2 Sided, Flip on Short Edge: Prints on both sides of the paper. The images print to allow binding on the short edge of the paper.
Printing Using Xerox® CentreWare® Internet Services Xerox® B210 Printer User Guide 95
Paper and Media 5 This chapter contains information about the different types of stock and stock sizes that can be used on your printer, available paper trays, and the types of stock and sizes supported by each tray. This chapter includes: • • • • Supported Paper............................................................................................................................................................... 97 Loading Paper .....................................................................
Supported Paper Supported Paper Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/supplies. General Paper Loading Guidelines • • • • • • • • • • • • • • Do not overfill the paper trays.
Supported Paper Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality, increased paper jams, or damage your printer.
Supported Paper Supported Standard Paper Sizes Note: Some features may not be available on your model. Check your printer type in Getting Started. The table below shows the paper sizes supported for each tray for printing: Name Paper Size A4 8.27 x 11.69 inches (210 x 297 mm) Letter 8.5 x 11.0 inches (216 x 279 mm) Legal 8.5 x 14.0 inches (216 x 355 mm) Oficio 8.5 x 13.5 inches (216 x 343 mm) Folio 8.5 x 13.0 inches (216 x 330 mm) JIS B5 7.17 x 10.12 inches (182 x 257 mm) ISO B5 6.93 x 9.
Supported Paper Supported Paper Types and Weights The table below shows the paper types and weights supported for each tray:: Tray 1 Manual Feed Slot Duplex Unit Types Supported Weights Plain 19 to 24 lb (70 to 90 g/m²) O O O Heavy weight 24 to 28 lb (91 to 105 g/m²) O O O Thicker 43 to 58 lb (164 to 220 g/m²) X O X Light weight 16 to 18 lb (60 to 70 g/m²) O O O Cotton 20 to 24 lb (75 to 90 g/m²) X O X Colored 20 to 24 lb (75 to 90 g/m²) X O X Preprinted 20 to 24 lb (75
Loading Paper Loading Paper One paper tray and a manual feed slot are standard on your printer. Various media sizes and types can be used in the trays. For more media specifications, refer to Supported Paper. Preparing Paper for Loading Before loading paper into the paper trays, flex or fan the edges of the paper stack. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.
Loading Paper 2. To accommodate longer paper, press the paper tray extender lever (1) and slide the lever to the desired position. Press and slide the paper length guide (2) until it lightly touches the end of the paper stack. 1 2 3. 4. 5. Position the width guide by pressing the lever and sliding it towards the stack of paper, until it gently touches the side of the stack. Insert the paper tray into the printer.
Loading Paper Loading the Manual Feed Slot 1. Press to open the manual feed slot, located on the front of the printer. Note: The manual feed slot holds 1 sheet of the following media: 20 lb (80 g/m²) plain paper, transparency, label, envelope or cardstock. 2. Load the print material between the width guides with the print side facing up. Note: Hold a transparency by the edge and avoid touching the print side. 3. Adjust the paper guide to the width of the print material.
Loading Paper Envelope Mode 1. 2. Press to open the manual feed slot, located on the front of the printer. Remove any curl on the envelope before loading it into the manual feed slot. Note: For more information on media specifications, refer to Media Specifications. 3. 4. Load the envelope short edge feed and with the flap facing down as shown in the illustration. Adjust the paper guide to the width of the print material.
Setting Paper Size and Type Setting Paper Size and Type To change the paper tray settings on your computer, use Xerox Easy Printer Manager or Xerox® CentreWare® Internet Services. For details, refer to Changing Tray Settings at the Computer. Alternatively, when printing, select the paper size and type in the application program you use on your computer. The settings made from the print driver on your computer override the settings on the control panel.
Setting Paper Size and Type Changing Tray Settings Using Xerox Easy Printer Manager 1. 2. 3. 4. At your computer, open Xerox Easy Printer Manager. Select the printer. Click Advanced Setting or Machine Settings. If using Windows, click Device Settings. Note: If your device is Ethernet or Wireless connected, device settings are configured using Xerox® CentreWare® Internet Services. Refer to Changing Tray Settings Using Xerox® CentreWare® Internet Services. 5. 6. 7.
Media Output Locations Media Output Locations The device has two output locations: • Output tray, face down, up to a maximum of 150 sheets of 20 lb (80 g/m²) paper. • Rear cover, face up, one sheet at a time. The device sends output to the output tray by default. If special media, such as envelopes, print out with wrinkles, curl, creases, or black bold lines, the rear cover should be used for the output. Open the rear cover and keep it open while printing one sheet at a time.
Media Output Locations Using the Output Tray The output tray collects printed paper face down, in the order in which the sheets were printed. The output tray should be used for most jobs. When the output tray is full, a message displays on the control panel. To use the output tray, make sure that the rear cover is closed. Notes: • • If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear cover.
Maintenance 6 This chapter includes: • • • • • General Precautions .................................................................................................................................................... 110 Cleaning the Printer .................................................................................................................................................... 111 Supplies...........................................................................................................
General Precautions General Precautions CAUTION: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting. Do not touch or scratch the surface of the drum. CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as directed in this documentation. WARNING: Keep all cleaning materials out of the reach of children.
Cleaning the Printer Cleaning the Printer WARNING: When cleaning the printer do NOT use organic or strong chemical solvents or aerosol cleaners. Do NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation. Keep all cleaning materials out of the reach of children. WARNING: Do not use pressurized air-spray cleaning aids on or in this equipment.
Cleaning the Printer 3. Pull the toner cartridge out and place it on a clean flat surface. Then remove the drum cartridge and place it on a clean flat surface. CAUTION: • • 4. To prevent damage to the drum cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Do not touch the green surface on the underside of the cartridge. Use the handle on the cartridge to avoid touching this area.
Cleaning the Printer 7. Plug in the power cord and power on the printer. When the green system status light is solid, the printer is ready..
Supplies Supplies Consumables Consumables are printer supplies that get depleted during the operation of the printer. Consumable items for this printer include the following: • • Toner Cartridge Drum Cartridge Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner remaining amount displayed could be inaccurate. To ensure print quality, the toner cartridge has been designed to cease functioning at a predetermined point.
Supplies Ordering Supplies Warning indicators appear on the control panel when supplies near their replacement time. Verify that you have replacements on hand. It is important to order these items when the indicators first appear to avoid interruptions to your printing. For more information about Status Indicators, refer to Status Indicators. CAUTION: Use of non-Xerox supplies is not recommended.
Supplies You can check the status and percentage of life remaining for your printer supplies by printing a Supplies Usage report at the control panel, using Xerox® CentreWare® Internet Services, or using Xerox Easy Printer Manager. When printer supplies near their replacement time, warning alerts appear on the control panel. Printing the Supplies Usage Report at the Control Panel The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
Supplies Toner Cartridge General Precautions WARNING: • • • • When replacing the toner cartridge, be careful not to spill the toner. If any toner spills, avoid contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust. Keep toner cartridges out of the reach of children. If a child accidentally swallows toner, have the child spit out the toner, and rinse the mouth with water. Consult a physician immediately. Use a damp cloth to wipe off spilled toner.
Supplies 3. Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 4. 5. Re-install the toner cartridge by inserting it slowly into the printer. Close the front cover. Make sure that the door is securely closed. When the green system status light is solid, the printer is ready.
Supplies 4. Slowly shake the new cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 5. 6. Hold the cartridge by the handle. Slowly insert the cartridge into the opening in the printer. Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place.
Supplies Replacing the Drum Cartridge 1. 2. Open the front cover. Pull the toner cartridge out and place it on a clean flat surface. 3. 4. Pull the drum cartridge out slowly. Remove the new drum cartridge from the packaging. Follow directions on the packaging to remove the tape and appropriate packaging pieces from the new cartridge. Use the handle on the cartridge to avoid touching sensitive parts that can be easily damaged.
Managing the Printer Managing the Printer Billing Meter Information You can view billing meter information using Xerox® CentreWare® Internet Services. The billing meter displays the total number of impressions that the printer generated or printed during its lifetime. You cannot reset the counters. A page is counted as one side of a sheet of paper. For example, a sheet of paper that is printed on two sides counts as two impressions. Viewing Billing Information Using Xerox® CentreWare® Internet Services 1.
Managing the Printer Updating the Software 1. 2. 3. 4. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. Select Properties. Select Maintenance. Select Upgrade Management. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. 5. 6. 7. 8. 9. Select the Upgrades enable check box.
Moving the Printer Moving the Printer WARNING: • • • To lift the printer, always use the hand holds on each side of the printer. When moving the printer, do not tilt or turn it upside down as the inside of the printer may become contaminated with toner, which can cause damage to the printer or adversely affect print quality. To prevent you from dropping the printer or injury, lift the printer firmly by gripping the recessed areas on both sides of the printer.
Troubleshooting 7 This chapter includes: • • • • • • Troubleshooting Overview......................................................................................................................................... 125 General Troubleshooting ........................................................................................................................................... 128 Paper Jams ...............................................................................................................
Troubleshooting Overview Troubleshooting Overview This section provides information on what to do if a problem occurs with your printer. If a problem occurs, the printer status light changes to indicate the error. Problem Solving Procedure Perform the following problem solving procedure: 1. 2. When the printer status light changes or an error occurs, follow the steps indicated in this section to resolve the problem. If the problem cannot be resolved, power off and on, and try the job again.
Troubleshooting Overview Status Indicators The color of each Status LED on the control panel indicates the printer’s current status in several areas of operation. The table below describes how to interpret each LED and its status indicators. Status LED Color Status Description Printer Status None Off • The printer is offline. • The printer is in power save mode. Green On The printer is on-line and ready to be used. Blinking • Blinking slowly: The printer is receiving and printing data.
Troubleshooting Overview Status LED Color Status Description Duplex Printing Green On Duplex printing is on. Off Duplex printing is off.
General Troubleshooting General Troubleshooting This section contains procedures to help you locate and resolve problems. You can resolve some problems by simply restarting the printer. Restarting the Printer To restart the printer, refer to Power Options. Note: If restarting the printer does not resolve the problem, refer to Printer Fails to Power On and Printer Resets or Powers Off Frequently.
General Troubleshooting Printer Fails to Power On Probable Causes Solutions The power switch is not switched on. At the printer control panel, press the Power On/Off button. For details, refer to Powering On the Printer. The power cord is not plugged into the outlet correctly. Power off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then power on the printer. The printer requires a full reset.
General Troubleshooting Paper Tray Fails to Close Probable Causes Solutions Debris or an object is blocking the paper tray. Remove the debris or object that is blocking the paper tray. Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode. For example, the printer is set to print on Heavy weight paper. It takes more time to print on certain types of special paper. Ensure that the paper type is set properly in the print driver.
General Troubleshooting Probable Causes Solutions The printer is busy. • Determine if a previous print job is the problem. If necessary, delete the previous print job. • Load paper in the tray. • Check the Ethernet connection between the printer and computer. Power off the printer, then power it on again. • Check the USB connection between the printer and computer. Power off the printer, then power it on again. The printer cable is disconnected.
General Troubleshooting Condensation has Formed Inside the Printer Moisture can condense inside a printer when the humidity is above 85% or when a cold printer is in a warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated quickly. Probable Causes Solutions The printer has been sitting in a cold room. • Before operating the printer, allow it to acclimate for several hours. • Allow the printer to operate for several hours at room temperature.
Paper Jams Paper Jams Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox® supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path. The following can cause paper jams: • • • • • • Selecting the incorrect paper type in the print driver. Using damaged, creased, damp or highly curly paper. Using unsupported paper. Loading paper incorrectly. Overfilling the tray.
Paper Jams Locating Paper Jams WARNING: To avoid injury, never touch a labeled area on or near the heat roller in the fuser. If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately, and wait 30 minutes for the fuser to cool. After the printer cools, try to remove the jammed paper. If the error persists, contact a service representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
Paper Jams Clearing Paper Jams Clearing Paper Jams from Tray 1 To resolve the error, clear all paper from the paper path. Note: If you cannot clear the paper jam by following this procedure, refer to Clearing Paper Jams from Inside the Printer. 1. 2. Pull out the paper tray. Remove any jammed paper by gently pulling it straight out. 3. Release the green latch positioned on the left side, above where the paper tray sits. 4. When the baffle drops down, remove any paper from that area of the paper path.
Paper Jams 5. 6. Push the baffle back up in place until the green latch clicks into place. Ensure the paper is loaded correctly. Insert the tray back into the printer until it snaps into place. Printing automatically resumes. Clearing Paper Jams at the Manual Feed Slot To resolve the error, clear all paper from the manual feed slot. 1. If the paper is not feeding properly, pull the paper out of the printer. 2. Close the manual feed slot cover.
Paper Jams 3. 4. Open the printer front cover and then close it. Re-load the paper in the manual feed slot to resume printing. Clearing Paper Jams from Inside the Printer To resolve the error, clear all paper from inside the printer. CAUTION: Some areas of the printer are hot. Take care when removing paper from the printer. 1. Open the front cover. Pull the toner cartridge out. 2. Remove the jammed paper by gently pulling it straight out.
Paper Jams 3. 4. Re-install the toner cartridge by inserting it slowly into the printer. Close the printer cover. Printing automatically resumes. Clearing Paper Jams from the Duplex and Rear Exit Areas To resolve the error, clear all paper from the duplex and rear exit areas. 1. Open the rear cover of the printer. 2. Press down and pull out the green latches and attached baffle on either side of opening.
Paper Jams 3. Remove any paper you see, working slowly so that you don’t tear any pieces or damage printer parts. 4. After removing the paper you see, pull the baffle up until the latches click into place. 5. Close the rear cover. Printing will resume automatically.
Paper Jams Troubleshooting Paper Jams The following charts list some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full. Remove some of the paper. Do not load paper above the fill line. The edges of the paper are not even. Remove the paper, align the edges, then reload the paper in the tray.
Paper Jams Paper Misfeeds Probable Causes Solutions The paper is not positioned correctly in the tray. • Remove the misfed paper, then reposition it in the tray. • Adjust the paper guides in the tray to match the size of the paper. The paper tray is too full. Remove some of the paper. Do not load paper above the fill line. The paper guides are not adjusted correctly to the paper size. Adjust the paper guides in the tray to match the size of the paper. The tray contains warped or wrinkled paper.
Printing Problems Printing Problems If your printer is not printing correctly, refer to the following tables. Symptoms Causes Solutions The printer does not print. The printer is not receiving power. • Check the power cord connections. • Check the power switch and the power source. The printer is not selected as the default printer. Select your printer as your default printer in Windows. Check the printer for the following: • The front cover is not closed. Close the front cover. • Paper is jammed.
Printing Problems Symptoms Causes Solutions Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See the print driver help screen. The paper size and the paper size settings do not match. • Ensure that the paper size in the print driver settings matches the paper in the tray. • Ensure that the paper size in the print driver settings matches the paper selection in the software application settings you use.
Printing Problems Symptoms Causes Solutions Before printing, the printer emits vapor near the output tray. Using damp paper can cause vapor during printing. • Load a new batch of paper. • To avoid the paper absorbing too much moisture, do not open packages of paper until required. The printer does not print special- sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom Paper Size Settings in the Print Options.
Printing Problems Common Windows Problems Messages Solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the printer’s startup group, then restart Windows. Re-install the print driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” messages appear.
Printing Problems Common Linux Problems Symptoms Solutions The printer does not print. • Check if the print driver is installed on your system. • Make sure that your printer is displayed in the Printers list. If not, open the Add new printer wizard to set up your printer. • Check if the printer is started. Open the Printers configuration window and select your printer from the printer list. Look at the description in the Selected printer pane. If its status contains Stopped, press the Start button.
Printing Problems Common Macintosh Problems Symptoms Solutions The printer does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. • Printing the PDF file as an image may enable the file to print. Switch on Print As Image from the Acrobat printing options. • It will take longer to print when you print a PDF file as an image. The document has printed, but the print job has not disappeared from the spooler in Mac OS X10.3.2. Update your MAC OS to OS X 10.
Print-Quality Problems Print-Quality Problems Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/B210support. CAUTION: The Xerox® Warranty or Service Agreement does not cover damage caused by using unsupported paper or specialty media.
Print-Quality Problems Symptoms Solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. For details, refer to Supported Paper. • The transfer roller may be dirty. Clean the inside of your printer, refer to Cleaning the Printer. • The paper path may need cleaning, refer to Cleaning the Printer. Dropouts If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job.
Print-Quality Problems Symptoms Solutions Toner smear If toner smears on the page: • Clean the inside of the printer, refer to Cleaning the Printer. • Check the paper type and quality. For details, refer to Supported Paper. • Remove the toner cartridge and install a new one, refer to Replacing the Toner Cartridge. Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged.
Print-Quality Problems Symptoms Solutions Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. For details, refer to Supported Paper. • Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in the tray. • Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Light weight. • If job is simplex, leave the rear cover open.
Print-Quality Problems Symptoms Solutions Character Voids Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications.
Getting Help Getting Help Your printer includes utilities and resources to help you troubleshoot printing problems. Status Indicator Alerts on the Control Panel When a warning condition occurs, the printer alerts you of the problem by displaying the status indicators. Warning alerts inform you about printer conditions, such as low supplies or low paper supply that require your attention. For more information, refer to Status Indicators.
Getting Help Printing Reports Using Xerox® CentreWare® Internet Services 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return. 1. Click Properties Services Printing. Note: If you are prompted to enter the Administrator account user name and password, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. 2. 3. 4. Click Reports. To print a report, for the required report, click Print. Click OK.
Getting Help More Information You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer and can be downloaded at www.xerox.com/office/B210docs Other documentation for your printer www.xerox.com/office/B210docs Technical support information for your printer, including online technical support, Online Support Assistant and print driver downloads www.xerox.
Getting Help Xerox® B210 Printer User Guide 156
Security 8 This chapter describes how to configure the Security features for the device. The following topics are mentioned in this chapter: • • • • • • • • • • • • Xerox® CentreWare® Internet Services ................................................................................................................ 158 Setting Print Permissions .......................................................................................................................................... 161 Secure HTTP .........
Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. Xerox® CentreWare® Internet Services software allows you to configure and administer the printer from a Web browser. Xerox® CentreWare® Internet Services requires: • • • A TCP/IP connection between the printer and the network in Windows, Macintosh or Linux environments.
Xerox® CentreWare® Internet Services Accessing the Xerox® CentreWare® Internet Services Administrator Account Many features in Xerox CentreWare Internet Services require an administrator user name and password. When updating Security options, you will be prompted to enter the Administrator Account login details. ® ® To access the Xerox CentreWare Internet Services Administrator Account: ® 1. 2. ® At your computer, open a Web browser. In the address field, type the IP address of the printer.
Xerox® CentreWare® Internet Services Changing the System Administrator Password To prevent unauthorized changes to printer settings, ensure the Administrator Account password is changed regularly. Be sure to store the password in a secure location. Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer installation, you will be prompted to change the Administrator Account password.
Setting Print Permissions Setting Print Permissions You can set print permissions for 2-sided printing. 1. 2. In Xerox® CentreWare® Internet Services, click Properties Login / Permissions. Click Print Permissions. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. 3. 4. For 2-Sided Printing Policy, for Always Require 2-Sided Printing, select On or Off. Click Save.
Secure HTTP Secure HTTP To establish a Secure HTTP (HTTPS) connection to the printer, you can use TLS to encrypt data sent over HTTP. You can enable TLS encryption for the following features. • Configuring the printer in Xerox® CentreWare® Internet Services • • Printing from Xerox® CentreWare® Internet Services Printing using IPP Note: TLS encryption is protocol-independent. You can choose to use, or not to use TLS for each protocol. Before you begin: • • Ensure that DNS is enabled and configured.
IP Filtering IP Filtering You can prevent unauthorized network access by creating an IP Filter to block or allow data sent from particular IP addresses. Note: Be careful not to filter the IP address of any device used to administer the printer. Enabling IP Filtering 1. 2. In Xerox® CentreWare® Internet Services, click Properties Security. Click IP Filtering.
IPSec IPSec Internet Protocol Security (IPSec) is a group of protocols used to secure Internet Protocol (IP) communications. The IPSec feature authenticates and encrypts each IP data packet.
Security Certificates Security Certificates A digital certificate is a file that contains data used to verify the identity of the client or server in a network transaction. A certificate also contains a public key used to create and verify digital signatures. One device proves its identity to another by presenting a certificate trusted by the other device. Or, the device can present a certificate signed by a trusted third party and a digital signature proving its ownership of the certificate.
Concealing or Showing Job Names Concealing or Showing Job Names You can conceal job names from displaying in the Active Jobs and Completed Jobs lists in Xerox® CentreWare® Internet Services. 1. 2. In Xerox® CentreWare® Internet Services, click Properties Security. Click Conceal Job Names. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. 3.
802.1x 802.1x 802.1x is an Institute for Electrical and Electronics Engineers (IEEE) standard that defines a method for port-based network access control or authentication. In an 802.1x secured network, the printer must be authenticated by a central authority, typically a RADIUS server, before it can access the physical network. Before you begin: • • • Ensure that your 802.1x authentication server and authentication switch are available on the network. Determine the supported authentication method.
System Timeout System Timeout You can specify how long the printer waits to log out an inactive user. Setting System Timeout Values 1. 2. In Xerox® CentreWare® Internet Services, click Properties Security. Click System Timeout. Note: If prompted to enter a user name and password, for information about logging in as an administrator, refer to Accessing the Xerox® CentreWare® Internet Services Administrator Account. 3. 4.
USB Port Security USB Port Security You can prevent unauthorized access to the printer through USB ports by disabling the ports. Note: If USB ports are disabled, you cannot update the software or print from a USB Flash drive. Enabling or Disabling USB Ports 1. 2. In Xerox® CentreWare® Internet Services, click Properties Security. Click USB Port Security.
Restricting Access to the Web User Interface Restricting Access to the Web User Interface You can lock the Web User Interface for the device. When the Web User Interface is locked, all areas of the Web User Interface are inaccessible until users logs in. When the Web User Interface is unlocked, users can access all areas of the Web User Interface, except for areas that require administrator login. 1. 2. In Xerox® CentreWare® Internet Services, click Properties Security. Click Security Settings.
Software Verification Test Software Verification Test You can test the printer software to confirm that it is operating correctly. The test checks software files to confirm that they are not corrupt. If the printer software appears to function improperly, a Xerox representative can ask you to perform this test. 1. 2. In Xerox® CentreWare® Internet Services, click Properties Security. Click Software Verification Test.
Specifications A This chapter includes: • • • • • • Printer Specifications ................................................................................................................................................. 173 Feature Specifications ............................................................................................................................................... 177 Network Environment .............................................................................................
Printer Specifications Printer Specifications Standard Configuration Feature Specification Standard Functions Print Automatic 2-Sided Printing Hardware Configuration 600 mHz Processor 128 - 256 MB Memory Main Paper Tray, Manual Feed Slot Connectivity Wired network Wireless Direct Connect USB Access From the front Print Speed • Up to 31 ppm on Letter (215 x 279 mm) • Up to 30 ppm on A4 (210 x 297 mm) 2-Sided Print Speed Up to 15 images per minute on Letter (215 x 279 mm) and A4 (210 x 297 mm)
Printer Specifications Physcial Specifications Weights and Dimensions Item Specification Width 14.5 inches (368 mm) Depth 13.2 inches (334 mm) Height 8.4 inches (213 mm) Weight 16.67 lb (7.56 kg) Clearance Requirements 10 cm (3.9 in.) 10 cm (3.9 in.) 36 cm (14.2 in.) 10 cm (3.9 in.
Printer Specifications Media Specifications Main Paper Tray 1 Feature Specification Capacity 250 sheets 20 lb (80 g/m²) paper Media Types Plain, Heavy weight, Light weight, Recycled, Cardstock, Bond, Archive Media Weights 16 - 43 lb (60 to 163 g/m²) Media Sizes A4, A5, A6, Letter, Legal, Executive, Folio, Oficio, ISO B5, JIS B5 Manual Feed Slot Feature Specification Capacity 1 sheet Media Types Plain, Heavy weight, Light weight, Cotton, Colored, Pre-Printed, Recycled, Transparency, Label, Ca
Printer Specifications Duplex Unit Feature Specification Media Weights 16 - 32 lb (60 to 120 g/m²) Media Sizes A4, Letter, Oficio, Folio, Legal Media Types Plain Paper, Light weight, Heavy weight, Recycled Media Output Feature Specification Output Tray Capacity 150 sheets of 20 lb (80 g/m²) face down Rear Cover Capacity 1 sheet face up Xerox® B210 Printer User Guide 176
Feature Specifications Feature Specifications Print Features Feature Specification Speed • • • • Maximum Print Area 8.5 x 14 inches US Legal (216 mm x 356 mm) Maximum Print Resolution • True: 600 x 600 dpi • Effective Output: up to 1200 x 1200 dpi Toner Cartridge Average Yields • Standard Toner Cartridge: 1500 standard prints 1-Sided Letter: 31 ppm 1-Sided A4: 30 ppm 2-Sided Letter: 15 ppm 2-Sided A4: 15 ppm Note: Not available in all regions.
Network Environment Network Environment Item Specifications Network interface • Ethernet 10/100 Base-TX Wired LAN • 802.11b/g/n Wireless LAN Print from USB Yes Apple Airprint® Yes Google Cloud Print® Yes Network operating system • Windows® 7 - 10 • Windows® Server 2008, 2008 R2, 2012, 2012 R2, 2016, 2019 • Various Linux OS • Mac OS X 10.9 ~ 10.
System Requirements System Requirements Free HDD Space Operating System CPU RAM Windows Server® 2008 (32/64 bit) Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB Windows® 7 - 10 (32/64 bit) Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB • Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). • DVD-R/W Drive Windows® Server 2008, 2008 R2, 2012, 2012 R2, 2016, 2019 (64 bit) Intel® Pentium® IV 1 GHz (x86) or 1.
Electrical Specifications Electrical Specifications Feature Specification Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC & 220 - 240 VAC Average Power Consumption • • • • • Power Save mode: 1.1 Watts Stand By mode: Less than 50 Watts Sleep mode: 0.
Environmental Specifications Environmental Specifications Feature Specification Operating Temperature both printer and consumables Between 0 - 50 oC (32 - 122 oF) Relative Humidity Optimal humidity range: 30 - 80% Note: Under extreme environmental conditions, such as 10 oC and 90% relative humidity, issues can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 M (10,170 ft.).
Environmental Specifications Xerox® B210 Printer User Guide 182
Regulatory Information B This appendix contains: • • • Basic Regulations ......................................................................................................................................................... 184 Safety Certification ..................................................................................................................................................... 190 Material Safety Data ..................................................................................
Basic Regulations Basic Regulations Xerox has tested this device to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this device in a typical office environment. United States FCC Regulations This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Basic Regulations European Union The CE mark applied to this printer symbolizes a declaration of conformity by Xerox with the following applicable Directives of the European Union as of April 16, 2014: Radio Equipment Directive 2014/53/EU. Hereby, Xerox declares that the radio equipment model B210 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: www.xerox.com/environment_europe.
Basic Regulations Environmental Benefits of Duplex Printing Most Xerox devices have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Basic Regulations The device takes longer to produce the first print after it exits the Power Saver modes than it takes to print in Ready mode. This delay is the result of the system waking up and is typical of most imaging devices on the market.You can set a longer activation time or completely deactivate the Power Saver mode. This device can take longer to switch to a lower energy level. To change the Power Saver settings, refer to Power Management Settings.
Basic Regulations Larmemission Maschinenlärminformatians-Verordnung3 . GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779. Importeur Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 (d). We hereby certify: "It is compliant with the EEE Regulation." “EEE yönetmeliğine uygundur.
Basic Regulations Ozone Release This printer produces ozone during normal operation. The amount of ozone produced is dependent on print volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Safety Certification Safety Certification This device is certified by the following agencies using the following safety standards. Agency Standard Underwriters Laboratories Inc. (US/Canada) UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014-10 Underwriters Laboratories Inc.
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: • • North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.
Recycling and Disposal C This appendix contains: • • • • All Countries ................................................................................................................................................................... 193 North America .............................................................................................................................................................. 194 European Union ..............................................................................
All Countries All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
North America North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and disposal information, contact your local authorities.
European Union European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
European Union Business Users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Disposal Outside of the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol.
Other Countries Other Countries Please contact your local waste management authority to request disposal guidance.
Other Countries Xerox® B210 Printer User Guide 198
