VERSION 1.
© 2022 Xerox Corporation. All rights reserved. Xerox and Xerox and Design are trademarks of Xerox Corporation in the United States and other countries. ® ® Adobe , Adobe PDF logo, Adobe Reader , Adobe Type Manager , ATM , Flash , Macromedia , Photoshop , and PostScript are trademarks or registered trademarks of Adobe Systems, Inc.
Contents Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Setting the fax date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Configuring daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Configuring the fax speaker settings. . . . .
Contents Placing separator sheets between copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Canceling a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents For Macintosh users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Scanning to an FTP server using a shortcut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Adjusting the brightness of the printer display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Conserving supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Moving the Printer to Another Location . . . . . . . .
Contents Cannot scan to a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Cannot scan to a network folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Partial copies of document or photo. . . . . . .
Contents 10 Xerox B305/B315 Multifunction Printer User Guide ®
Safety information This chapter contains: Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Product Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information Conventions Note: A note identifies information that could help you. Wa r n i n g : A warning identifies something that could damage the product hardware or software. C a u t i o n : A caution indicates a potentially hazardous situation that could injure you. Different types of statements include: C A U T I O N — P OT E N T I A L I N J U RY : Indicates a risk of injury. C A U T I O N — S H O C K H A Z A R D : Indicates a risk of electrical shock.
Safety information Product Statements C A U T I O N — P OT E N T I A L I N J U RY : To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. C A U T I O N — P OT E N T I A L I N J U RY : To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer authorized replacement.
Safety information C A U T I O N — S H O C K H A Z A R D : To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. C A U T I O N — S H O C K H A Z A R D : To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Safety information C A U T I O N — P I N C H H A Z A R D : To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers. C A U T I O N — R OT AT I N G FA N B L A D E S : Indicates a risk of laceration from moving fan blades. C A U T I O N — P OT E N T I A L I N J U RY : This product uses a laser.
Safety information Maintenance Safety Do not carry out any maintenance on this product that is not described in the customer documentation. C A U T I O N — P OT E N T I A L I N J U RY : Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. Use supplies and cleaning materials only as directed. Do not remove the covers or guards that are fastened with screws. Customer service items are not located behind these covers.
Safety information Consumable Information C A U T I O N — P OT E N T I A L I N J U RY : When handling cartridges such as ink or fuser, avoid skin or eye contact. Eye contact can cause irritation and inflammation. Do not attempt to disassemble the cartridge. This can increase the risk of skin or eye contact. Store all consumables in accordance with the instructions given on the package or container. Keep all consumables away from the reach of children.
Safety information 18 Xerox B305/B315 Multifunction Printer User Guide ®
Learn about the printer This chapter contains: Finding Information About the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Printer configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Learn about the printer Finding Information About the Printer W H AT A R E YO U LO O K I N G FO R ? FIND IT HERE Initial setup instructions: • Connecting the printer See the setup documentation that came with the printer or go to www.xerox.com. • Installing the printer software More setup and instructions for using the printer: Go to www.xerox.com.
Learn about the printer W H AT A R E YO U LO O K I N G FO R ? FIND IT HERE The latest supplemental information, updates, and customer support: Go to www.xerox.com. • Documentation • Driver downloads • Live chat support • E-mail support • Voice support Select your country or region, and then select your product to view the appropriate support site. Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.
Learn about the printer Printer configuration 1. Automatic document feeder (ADF) 5. Standard bin 2. ADF tray 6. Multipurpose feeder 3. ADF bin 7. Standard 250-sheet tray 4. Control panel 8.
Learn about the printer Using the control panel 1 C O N T R O L PA N E L PA RT FUNCTION Display • View printer messages and supply status. • Set up and operate the printer. 2 Power button Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for five seconds. 3 Home button Go to the home screen. 4 Back button Return to the previous screen. 5 Start button Start a job, depending on which mode is selected.
Learn about the printer Customizing the home screen 1. From the control panel, touch S e t t i n g s > D e v i c e > V i s i b l e H o m e S c r e e n I c o n s . 2. Select the icons that you want to appear on the home screen. 3. Apply the changes.
Learn about the printer Changing the language of the keyboard on the display Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input such as e-mail or scan. 1. Touch the input field. 2. On the keyboard, touch and hold the language key. 3. Select a language.
Learn about the printer Understanding the status of the indicator light I N D I C ATO R L I G H T P R I N T E R S T AT U S Off The printer is off or in Hibernate mode. Blue The printer is ready or processing data. Blinking red The printer requires user intervention. Solid amber The printer is in Sleep mode.
Learn about the printer Selecting paper PA P E R G U I D E L I N E S Use the appropriate paper to prevent jams and help ensure trouble-free printing. • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
Learn about the printer Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–120g/m2 (16–32-lb) paper, grain long paper is recommended. Fiber content Most high-quality xerographic paper is made from 100 percent chemically treated pulped wood.
Learn about the printer S TO R I N G PA P E R Use these paper storage guidelines to help avoid jams and uneven print quality: • Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. • Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Learn about the printer PA P E R S I Z E S T A N DA R D OPTIONAL 250-SHEET 550-SHEET M U LT I P U R POSE TWO-SIDED T R AY T R AY FEEDER PRINTING SCANNER ADF (7.17x10.1in.) O fi c i o (Mexico) X 215.9x340.4mm (8.5x13.4in.) Hagaki X X X 100x148mm (3.94x5.83in.) S ta te m e nt X 139.7x215.9mm (5.5x8.5in.) Ex ec utive X 184.2x266.7mm (7.25x10.5in.) Le t t e r 215.9x279.4mm (8.5x11in.) Le g a l X 215.9x355.6mm (8.5x14in.) Fo l i o X 215.9x330.2mm (8.5x13in.
Learn about the printer PA P E R S I Z E S T A N DA R D OPTIONAL 250-SHEET 550-SHEET M U LT I P U R POSE TWO-SIDED T R AY T R AY FEEDER PRINTING X X X X X X X X X X X X X X X X X X X X X X X X SCANNER ADF to 215.9x359.92mm (3.9x5.83in. to 8.5x14.17in.) 73/4 E n ve l o p e 98.4x190.5mm (3.875x7.5in.) 9E nvelop e 98.4x225.4mm (3.875x8.9in.) 10 Envel ope 104.8x241.3mm (4.12x9.5in.) D L E n ve l o p e 110x220mm (4.33x8.66in.) C5E nvelo pe 162x229mm (6.38x9.01in.
Learn about the printer S T A N DA R D OPTIONAL 250-SHEET 550-SHEET M U LT I P U R POSE TWO-SIDED PA P E R S I Z E T R AY T R AY FEEDER PRINTING O t h e r E n ve lope X X SCANNER ADF X X 98.4x162mm to 176x250mm (3.87x6.38in. to 6.93x9.84in.) 1 The default support is long-edge feed. 2 Paper must at least be 210 mm (8.27 in.) wide and 279.4 mm (11 in.) long for two-sided printing. When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.
Learn about the printer A U TO M AT I C S T A N DA R D 250-SHEET OPTIONAL 550-SHEET PA P E R T Y P E T R AY T R AY E n ve l o p e X X X X Ro u g h envelo pe X X X X M U LT I P U R POSE FEEDER TWO-SIDED PRINTING DOCUMENT FEEDER One-sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or two-sided labels are not supported.
Learn about the printer 34 Xerox B305/B315 Multifunction Printer User Guide ®
Set up, Install, and Configure This chapter contains: Selecting a location for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Attaching cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set up, Install, and Configure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. Wa r n i n g : To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Set up, Install, and Configure 1. Top: 305 mm (12 in.) 2. Rear: 100 mm (3.94 in.) 3. Right side: 76.2 mm (3 in.) 4. Note: The minimum space needed in front of the printer is 76 mm (3 in.). 5. Xerox B305/B315 Multifunction Printer User Guide ® Front: 305 mm (12 in.) Left side: 110 mm (4.33 in.
Set up, Install, and Configure Attaching cables C A U T I O N — S H O C K H A Z A R D : To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. C A U T I O N — P OT E N T I A L I N J U RY : To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Set up, Install, and Configure NUMBER P R I N T E R P O RT FUNCTION 3 Ethernet port Connect the printer to a network. 4 USB printer port Connect the printer to a computer. 5 Power cord socket Connect the printer to a properly grounded electrical outlet.
Set up, Install, and Configure Finding the IP Address of the Printer To view the IP address of the printer, open the Home Screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. If you are using a proxy server, temporarily disable it to load the Web page correctly.
Set up, Install, and Configure Installing optional trays C A U T I O N — S H O C K H A Z A R D : To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1.
Set up, Install, and Configure Initial Setup Wizard The initial setup wizard appears when the printer is powered on for the first time. You can use the initial setup wizard to complete the general settings and register the printer on the network. The initial setup wizard is a set of screens with instructions that help you to complete the basic printer settings, such as Language, the Date and Time, and other critical information about the printer.
Set up, Install, and Configure Networking C O N N E C T I N G T H E P R I N T E R TO A W I R E D E T H E R N E T N E T W O R K When you connect the printer to a wired Ethernet connection, the Wi-Fi connection is switched off, automatically. When connected, set up an IP address at the printer Control Panel. Before you begin, make sure that the Active Adapter is set to Auto. 1.
Set up, Install, and Configure • Active Adapter is set to Auto. From the home screen, touch S e t t i n g s > N e t w o r k / Po r t s > N e t w o r k O ve r v i e w > Active Ada pter. Using the Push Button method 1. From the home screen, touch S e t t i n g s > N e t w o r k / Po r t s > W i r e l e s s > W i - F i Pr o t e c t e d S e t u p > S t a r t Pu s h Button Method. 2. Follow the instructions on the display. Using the personal identification number (PIN) method 1.
Set up, Install, and Configure C O N N E C T I N G A M O B I L E D E V I C E TO T H E P R I N T E R Before connecting your mobile device, make sure that Wi-Fi Direct has been configured. For more information, see Configuring Wi-Fi Direct. Connecting using Wi-Fi Direct Note: These instructions apply only to Android mobile devices. 1. From the mobile device, go to the settings menu. 2. Enable W i - F i , and then tap W i - F i D i r e c t . 3. Select the printer Wi-Fi Direct name. 4.
Set up, Install, and Configure D E A C T I VAT I N G T H E W I - F I N E T W O R K 1. From the home screen, touch S e t t i n g s > N e t w o r k / Po r t s > N e t w o r k O v e r v i e w > A c t i v e A d a p t e r > S t a n d a r d Network. 2. Follow the instructions on the display. CHECKING THE PRINTER CONNECTIVITY 1. From the home screen, touch S e t t i n g s > Re p o r t s > N e t w o r k > N e t w o r k S e t u p Pa g e . 2.
Set up, Install, and Configure Setting up the printer to fax S E T T I N G U P T H E FA X F U N C T I O N • Some connection methods are applicable only in some countries or regions. • If the fax function is enabled and not fully set up, then the indicator light may blink red. • If you do not have a TCP/IP environment, then use the control panel to set up fax.
Set up, Install, and Configure Using the Embedded Web Server 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click S e t t i n g s > Fa x > Fa x S e t u p > G e n e ra l Fa x S e t t i n g s . 3. Configure the settings. 4.
Set up, Install, and Configure Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically. Co n n e c t e d t o d i f fe r e n t w a l l j a c k s 1. Connect one end of the telephone cable to the line port of the printer. 2.
Set up, Install, and Configure Connecting the printer to a non-RJ11 wall jack 1. Connect one end of the telephone cable to the line port of the printer. 2. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3. If you want to connect another device with a non-RJ11 connector to the same wall jack, then connect it directly to the telephone adapter. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports.
Set up, Install, and Configure 3. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. C O N N E C T I N G TO A D I S T I N C T I V E R I N G S E RV I C E A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. 1.
Set up, Install, and Configure Configuring the e-mail SMTP settings Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The settings vary with each e-mail service provider. Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.
Set up, Install, and Configure Using the e-mail setup wizard in the printer Note: Before using the wizard, make sure that the printer firmware is updated. For more information, see Updating Firmware. 1. From the home screen, touch E - m a i l . 2. Touch S e t u p n o w , and then type your e-mail address. 3. Type the password. • Depending on your e-mail service provider, type your account password, app password, or authentication password.
Set up, Install, and Configure Using the Settings menu in the printer 1. From the home screen, touch S e t t i n g s > E - m a i l > E - m a i l S e t u p . 2. Configure the settings. • For more information on the password, see the list of Email Service Providers. • For e-mail service providers that are not on the list, contact your provider and ask for the settings.
Set up, Install, and Configure Using the Embedded Web Server 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click S e t t i n g s > E - m a i l . 3. From the E-mail Setup section, configure the settings.
Set up, Install, and Configure Yahoo! Mail ® SETTING VA LU E Primary SMTP Gateway smtp.mail.yahoo.
Set up, Install, and Configure AOL Mail SETTING VA LU E Primary SMTP Gateway smtp.aol.
Set up, Install, and Configure Comcast Mail SETTING VA LU E Primary SMTP Gateway smtp.comcast.net Primary SMTP Gateway Port 587 Use SSL/TLS Required Require Trusted Certificate Disabled Reply Address Your email address SMTP Server Authentication Login/Plain Device-Initiated Email Use Device SMTP Credentials Device UserID Your email address Device Password Account password Mail.com SETTING VA LU E Primary SMTP Gateway smtp.mail.
Set up, Install, and Configure SETTING VA LU E Reply Address Your email address SMTP Server Authentication Login/Plain Device-Initiated E-mail Use Device SMTP Credentials Device UserID Your email address Device Password Account password or app password • For accounts with two-step verification disabled, use your account password. • For accounts with two-step verification enabled, use an app password.
Set up, Install, and Configure NetEase Mail (mail.163.com) Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click S e t t i n g s > P O P 3 / S MT P / I M A P , and then enable either I M A P / S MT P s e r v i c e or P O P 3 / S MT P s e r v i c e . SETTING VA LU E Primary SMTP Gateway smtp.163.
Set up, Install, and Configure SETTING VA LU E Device UserID Your email address Device Password Authorization password Note: The authorization password is provided when IMAP/ SMTP service or POP3/SMTP service is enabled. NetEase Mail (mail.yeah.net) Note: Make sure that the SMTP service is enabled on your account.
Set up, Install, and Configure SETTING VA LU E Reply Address Your email address SMTP Server Authentication Login/Plain Device-Initiated Email Use Device SMTP Credentials Device UserID Your email address Device Password Independent password Note: The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. Sina Mail Note: Make sure that the POP3/SMTP service is enabled on your account.
Set up, Install, and Configure Loading paper and specialty media S E T T I N G T H E PA P E R S I Z E A N D T Y P E 1. From the home screen, navigate to: S e t t i n g s > Pa p e r > Tra y Co n fi g u ra t i o n > Pa p e r S i z e / Ty p e > select a paper source 2. Set the paper size and type. C O N F I G U R I N G U N I V E R S A L PA P E R S E T T I N G S 1. From the home screen, touch S e t t i n g s > Pa p e r > M e d i a Co n fi g u ra t i o n > U n i v e r s a l S e t u p . 2.
Set up, Install, and Configure 2. Adjust the guides to match the size of the paper that you are loading. 3. Flex, fan, and align the paper edges before loading. 4. Load the paper stack with the printable side facedown, and then make sure that the guides fit snugly against the paper. • Load letterhead facedown with the header toward the front of the tray for one-sided printing. • Load letterhead faceup with the header toward the back of the tray for two-sided printing.
Set up, Install, and Configure 5. Insert the tray. If necessary, set the paper size and paper type from the control panel to match the paper loaded. LO A D I N G T H E M U LT I P U R P O S E F E E D E R 1. Open the multipurpose feeder. 2. Flex, fan, and align the paper edges before loading. 3. Load paper with the printable side faceup. • Load letterhead faceup with the header toward the rear of the printer for one-sided printing.
Set up, Install, and Configure 4. Adjust the guide to match the size of the paper that you are loading. 5. From the control panel, set the paper size and paper type to match the paper loaded. L I N K I N G T R AYS 1. From the home screen, touch S e t t i n g s > Pa p e r > Tra y Co n fi g u ra t i o n > select a paper source. 2. Set the same paper size and paper type for the trays that you are linking. 3.
Set up, Install, and Configure Installing and updating software, drivers, and firmware I N S TA L L I N G T H E P R I N T E R S O F T WA R E • The print driver is included in the software installer package. • For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print on an AirPrint-certified printer. If you want custom printing features, then download the print driver. 1. Obtain a copy of the software installer package.
Set up, Install, and Configure • Click T h e p r i n t e r t h a t I w a n t i s n ’ t l i s t e d , and then from the Add Printer window, do the following: 1. Select A d d a p r i n t e r u s i n g a T C P / I P a d d r e s s o r h o s t n a m e , and then click N e x t . 2. In the “Hostname or IP address” field, type the printer IP address, and then click N e x t . • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.
Set up, Install, and Configure Operating System Requirements • Windows 7 SP1, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016, Windows Server 2019, and Windows Server 2022. • MacOS version 10.14 and later. • UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. Installing the Print Drivers for a Windows Network Printer 1.
Set up, Install, and Configure 7. Click B r o w s e . Browse to, then select the driver.inf file for your printer. Click O p e n . 8. Select your printer model, then click N e x t . 9. If a prompt appears because the print driver was installed previously, click U s e t h e d r i v e r t h a t i s c u r r e n t l y i ns tal le d ( r e c o mm e nd e d ) . 10. In the Printer name field, type a name for your printer. 11. To install the print driver, click N e x t . 12.
Set up, Install, and Configure Installing the Drivers and Utilities for MacOS 1. Download the latest print driver from https://www.xerox.com/office/drivers. 2. Open the Xerox Print Drivers 5.xx.x.dmg or .pkg as needed for your printer. 3. To run Xerox Print Drivers 5.xx.x.dmg or .pkg, double-click the appropriate file name. 4. When prompted, click Co n t i n u e . 5. To accept the license agreement, click I A g r e e . 6.
Set up, Install, and Configure A d d i n g t h e P r i n t e r b y S p e c i fy i n g t h e I P A d d r e s s To add the printer by specifying the IP address: 1. From the computer Applications folder or from the dock, open Sy s t e m Pr e fe r e n c e s . 2. Click Pr i n t e r s & S c a n n e r s . The list of printers appears on the left of the window. 3. In the list of printers, click the Plus (++) icon. 4. Click I P . 5. From the Protocol list, select the protocol. 6.
Set up, Install, and Configure E X P O RT I N G O R I M P O RT I N G A C O N F I G U R AT I O N F I L E You can export the configuration settings of your printer into a text file, and then import the file to apply the settings to other printers. 1. Open a Web browser, then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Set up, Install, and Configure Printing the Menu Settings Page From the home screen, touch S e t t i n g s > Re p o r t s > M e n u S e t t i n g s Pa g e .
Secure the printer This chapter contains: Locating the security slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Erasing printer memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Secure the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.
Secure the printer Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer. To erase non-volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following: 1. From the home screen, touch S e t t i n g s > D e v i c e > M a i n t e n a n c e . 2. From Erase Printer Memory, select the S a n i t i z e a l l i n fo r m a t i o n o n n o n vo l a t i l e m e m o r y check box, then touch O K . 3.
Secure the printer Restoring factory default settings 1. From the home screen, touch S e t t i n g s > D e v i c e > Re s t o r e Fa c t o r y D e fa u l t s . 2. In the Restore Settings menu, select the settings that you want to restore. 3. Touch R E S TO R E . 4. Follow the instructions on the display.
Secure the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. T Y P E O F M E M O RY DESCRIPTION Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.
Secure the printer 80 Xerox B305/B315 Multifunction Printer User Guide ®
Print This chapter contains: Printing from a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing from a mobile device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document. 1. From the document that you are trying to print, open the Print dialog. 2. If necessary, adjust the settings. 3. Print the document.
Print Printing from a mobile device P R I N T I N G F R O M A M O B I L E D E V I C E U S I N G M O P R I A P R I N T S E RV I C E Mopria Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later. It allows you to print directly to any Mopria-certified printer. Note: Make sure that you download the Mopria Print Service application from the Google PlayTM store and enable it in the mobile device. 1.
Print Printing from a flash drive 1. Insert the flash drive. • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2. From the display, touch the document that you want to print. If necessary, configure other print settings. 3. Send the print job. To print another document, touch U S B D r i ve .
Print Supported flash drives and file types FLASH DRIVES • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Note: • The printer supports high-speed USB flash drives with full-speed standard. • USB flash drives must support the File Allocation Table (FAT) system. FILE TYPES Documents PDF (version 1.7 or earlier) Images .JPEG or .
Print Configuring confidential jobs 1. From the control panel, navigate to: S e t t i n g s > S e c u r i t y > C o n fi d e n t i a l P r i n t S e t u p 2. Configure the settings. USE TO Max Invalid PIN Set the number of times an invalid PIN can be entered. When the limit is reached, the print jobs for that user name are deleted. Confidential Job Expiration Set the expiration time for confidential print jobs.
Print Printing confidential and other held jobs FO R W I N D O W S U S E R S 1. With a document open, click F i l e > Pr i n t . 2. Select the printer, then click Pr i n t e r Pr o p e r t i e s > Pr i n t i n g O p t i o n s > J o b Ty p e . 3. Select the print job type (Secure Print, Sample Set, Saved Job). If you select S e c u r e Pr i n t , enter a Passcode, then click O K . The pin entry window disappears. 4. To close Printing Options window, click O K . 5. Click Pr i n t .
Print Printing a font sample list 1. From the home screen, touch S e t t i n g s > Re p o r t s > Pr i n t > Pr i n t Fo n t s . 2. Touch P C L Fo n t s or Po s t S c r i p t Fo n t s .
Print Placing separator sheets between copies 1. From the home screen, touch S e t t i n g s > Pr i n t > L a y o u t > S e p a ra t o r S h e e t s > B e t w e e n Co p i e s . 2. Print the document.
Print Canceling a print job F R O M T H E P R I N T E R C O N T RO L PA N E L 1. From the home screen, touch Ca n c e l a j o b . 2. Select a job to cancel. FROM THE COMPUTER 1. Depending on the operating system, do either of the following: • Open the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer. 2. 90 Select a job to cancel.
Print Adjusting toner darkness 1. From the home screen, touch S e t t i n g s > Pr i n t > Q u a l i t y > To n e r D a r k n e s s . 2. Select a setting.
Print 92 Xerox B305/B315 Multifunction Printer User Guide ®
Copy This chapter contains: Using the automatic document feeder and scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Making copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copy Using the automatic document feeder and scanner glass A U TO M AT I C D O C U M E N T F E E D E R ( A D F ) SCANNER GLASS • Use the ADF for multiple-page or two-sided documents. • Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading.
Copy Making copies 1. Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output have the same paper size. 2. From the home screen, touch Co p y , and then specify the number of copies. If necessary, adjust the copy settings. 3. Copy the document. Note: To make a quick copy, from the control panel, press the S t a r t button.
Copy Copying photos 1. Place a photo on the scanner glass. 2. From the home screen, touch Co p y > Co n t e n t Ty p e > P h o t o . 3. Copy the document.
Copy Copying on letterhead 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Co p y > Co p y Fr o m > s e l e c t t h e s i z e o f t h e o r i g i n a l d o c u m e n t . 3. Touch Co p y To , and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then navigate to: Co p y To > M u l t i p u r p o s e Fe e d e r > s e l e c t a p a p e r s i z e > Le t t e r h e a d 4.
Copy Copying on both sides of the paper 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Co p y > S i d e s . 3. Adjust the settings. 4. Copy the document.
Copy Reducing or enlarging copies 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, navigate to: C o p y > S c a l e > s p e c i fy a s c a l e v a l u e Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto. 3. Copy the document.
Copy Copying multiple pages onto a single sheet 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Co p y > Pa g e s p e r S i d e . 3. Adjust the settings. 4. Copy the document.
Copy Collating copies 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Co p y > Co l l a t e > O n [ 1 , 2 , 1 , 2 , 1 , 2 ] . 3. Copy the document.
Copy Copying cards 1. Load a card on the scanner glass. 2. From the control panel, navigate to: Co p y > I D C o p y 3. If necessary, adjust the settings. 4. Copy the document.
Copy Creating a copy shortcut 1. From the home screen, touch Co p y . 2. Configure the settings, then touch the S t a r icon. The Copy Shortcuts window appears. 3. Touch the Plus + icon, then create a shortcut.
Copy 104 Xerox B305/B315 Multifunction Printer User Guide ®
E-mail This chapter contains: Using the automatic document feeder and scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Sending an e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-mail Using the automatic document feeder and scanner glass A U TO M AT I C D O C U M E N T F E E D E R ( A D F ) SCANNER GLASS • Use the ADF for multiple-page or two-sided documents. • Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading.
E-mail Sending an e-mail Before you begin, make sure that the SMTP settings are configured. For more information, see Configuring the email SMTP settings. U S I N G T H E C O N T R O L PA N E L 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch E - m a i l , and then enter the needed information. 3. If necessary, configure the output file type settings. 4. Send the e-mail. U S I N G A S H O RTC U T N U M B E R 1.
E-mail Creating an e-mail shortcut 1. From the home screen, touch E - m a i l . 2. Configure the settings, and then touch Favo r i t e . 3. Create a shortcut.
Fax This chapter contains: Using the automatic document feeder and scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Sending a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Using the automatic document feeder and scanner glass A U TO M AT I C D O C U M E N T F E E D E R ( A D F ) SCANNER GLASS • Use the ADF for multiple-page or two-sided documents. • Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading.
Fax Sending a fax U S I N G T H E C O N T R O L PA N E L 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Fa x , and then enter the needed information. If necessary, adjust the settings. 3. Fax the document. USING THE COMPUTER Before you begin, make sure that the fax driver is installed. For more information, see Installing the fax driver. For Windows users 1. From the document that you are trying to fax, open the Print dialog. 2.
Fax Scheduling a fax 1. Load the original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Fa x > To . 3. Enter the recipient number, then touch A d d > D o n e . 4. Touch S e n d Ti m e , configure the date and time, then touch O K . 5. Send the fax.
Fax Creating a fax destination shortcut 1. From the home screen, touch Fa x > To . 2. Enter the recipient number, then touch A d d > D o n e . 3. Touch the S t a r icon. The Fax Shortcuts window appears. 4. Touch the Plus + icon, then create a shortcut.
Fax Changing the fax resolution 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Fa x , and then enter the needed information. 3. Touch Re s o l u t i o n , and then adjust the setting. 4. Send the fax.
Fax Adjusting the fax darkness 1. Load an original document into the ADF tray or on the scanner glass. 2. From the home screen, touch Fa x , and then enter the needed information. 3. Touch D a r k n e s s , and then adjust the setting. 4. Send the fax.
Fax Printing a fax log 1. From the home screen, touch S e t t i n g s > Re p o r t s > Fa x . 2. Touch Fa x J o b Lo g or Fa x Ca l l Lo g .
Fax Blocking junk faxes 1. From the home screen, touch S e t t i n g s > Fa x > Fa x S e t u p > Fa x Re c e i ve S e t t i n g s > A d m i n Co n t r o l s . 2. Set Block No Name Fax to O n .
Fax Holding a fax 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click S e t t i n g s > Fa x > Fa x S e t u p > Fa x Re c e i ve S e t t i n g s > H o l d i n g Fa x e s . 3. Select a mode. 4. Apply the changes.
Fax Forwarding a fax 1. Create a fax destination shortcut. a. From the home screen, touch Fa x > To . b. Enter the recipient number, then touch A d d > D o n e . c. Touch the S t a r icon. d. Touch the Plus + icon, then create a shortcut. 2. From the home screen, touch S e t t i n g s > Fa x > Fa x S e t u p > Fa x Re c e i ve S e t t i n g s > A d m i n Co n t r o l s . 3. Touch Fa x Fo r w a r d i n g > Fo r w a r d . 4. Configure the Forward to settings.
Fax 120 Xerox B305/B315 Multifunction Printer User Guide ®
Scan This chapter contains: Using the automatic document feeder and scanner glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Scanning to a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan Using the automatic document feeder and scanner glass A U TO M AT I C D O C U M E N T F E E D E R ( A D F ) SCANNER GLASS • Use the ADF for multiple-page or two-sided documents. • Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). • Load an original document faceup. For multiplepage documents, make sure to align the leading edge before loading.
Scan Scanning to a computer Before you begin, make sure that: • The printer firmware is updated. For more information, see Updating Firmware. • The computer and the printer are connected to the same network. FO R W I N D O W S U S E R S Using Scanback Utility 1. From the computer, run Scanback Utility, and then click N e x t . Note: To download the utility, go to https://www.xerox.com/office/drivers. 2. Click S e t u p , and then add the printer IP address.
Scan FO R M A C I N TO S H U S E R S Note: Make sure that the printer is added to the computer. For more information, see Adding printers to a computer. 1. Load an original document into the automatic document feeder or on the scanner glass. 2. From the computer, do either of the following: • Open I m a g e Ca p t u r e . • Open Pr i n t e r s & S c a n n e r s , and then select a printer. Click S c a n > O p e n S c a n n e r . 3.
Scan Scanning to an FTP server using a shortcut 1. Create an FTP shortcut. a. Open a web browser, and then type the printer IP address in the address field. Note: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. b. Click S h o r t c u t s > A d d S h o r t c u t . c.
Scan Scanning to a network folder using a shortcut 1. Create a network folder shortcut. a. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. b. Click S h o r t c u t s > A d d S h o r t c u t . c.
Scan Scanning to a flash drive 1. Load an original document into the ADF tray or on the scanner glass. 2. Insert the flash drive. 3. Touch S c a n t o U S B and adjust the settings if necessary. • To save the scanned document to a folder, touch S c a n t o , select a folder, and then touch S c a n H e r e . • If the USB Drive screen does not appear, then touch U S B D r i v e on the control panel. 4. Scan the document.
Scan 128 Xerox B305/B315 Multifunction Printer User Guide ®
Use printer menus This chapter contains: Menu map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Use printer menus Menu map Device • Preferences • • Eco-Mode Remote Operator Panel • Notifications • Restore Factory Defaults • • Maintenance Visible Home Screen Icons • About this Printer • Power Management • • Layout Setup • • PostScript PCL • Quality • Image • PDF Pa p e r • Tray Configuration • Media Configuration Co p y Copy Defaults Fa x Fax Defaults E-mail • E-mail Setup • E-mail Defaults FTP FTP Defaults USB Drive • Flash Drive Scan • Flash Drive Print N e
Use printer menus Device PREFERENCES MENU ITEM DESCRIPTION Dis pl a y Lan gu a g e Set the language of the text that appears on the display. C o u n t r y / Re g i o n Identify the country or region that the printer is configured to operate. Run Initial Setup Run the setup wizard. Yes No* K ey bo a r d Keyboard Type [List of languages] D i s p l a y e d i n fo r m a t i o n Select a language as a keyboard type.
Use printer menus MENU ITEM DESCRIPTION 20–100% (100*) Fla sh Dr i ve A c ce s s Enable access to the flash drive. Disabled Enabled* O n e Pa g e F l a t b e d S c a n n i n g On Set copies from the scanner glass to only one page at a time. Off* S c r e e n Ti m e o u t 5–300 (60*) Set the idle time in seconds before the display shows the home screen, or before the printer logs out a user account automatically. Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus MENU ITEM DESCRIPTION Light Normal* Dark Co p y Specify whether to print on one side or both sides of the paper. Sides 1 sided to 1 sided* 1 sided to 2 sided Co p y Pages per Side Specify the number of page images to print on one side of a sheet of paper. Off* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages Co p y Adjust the darkness of the scanned image. Darkness 1-9 (5*) Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus MENU ITEM DESCRIPTION V N C Pa s s w o r d Specify the password to connect to the VNC client server. This menu item appears only if Authentication Type is set to Standard Authentication. Note: An asterisk (*) next to a value indicates the factory default setting. N O T I F I C AT I O N S MENU ITEM DESCRIPTION A D F Lo a d e d B e e p Enable a sound when loading paper into the ADF.
Use printer menus MENU ITEM DESCRIPTION Secondary SMTP Gateway Secondary SMTP Gateway Port (25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address (Off*) Use SSL/TLS (Disabled*) Require Trusted Certificate (On*) SMTP Server Authentication (No authentication required*) Device-Initiated E-mail (None*) Device Userid Device Password NTLM Domain Disable “SMTP server not set up” error (Off*) E r r o r Pr e v e n t i o n Jam Assist Set the printer to check for jammed paper automati
Use printer menus MENU ITEM DESCRIPTION Auto Reboot Window (720*) E r r o r Pr e v e n t i o n Show a read-only information of the reboot counter. Auto Reboot Auto Reboot Counter E r r o r Pr e v e n t i o n Display Short Paper Error Set the printer to show a message when a short paper error occurs. Short paper refers to the size of the paper loaded. On Auto-clear* E r r o r Pr e v e n t i o n Page Protect Set the printer to process the entire page into the memory before printing it.
Use printer menus MENU ITEM Sleep Mode DESCRIPTION Sleep mode. 1–120 minutes (15*) Ti m e o u t s Set the time before the printer turns off. Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month Ti m e o u t s Hibernate Timeout on Connection Set Hibernate Timeout to turn off the printer while an active Ethernet connection exists. Hibernate Do Not Hibernate* Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus MAINTENANCE Config Menu MENU ITEM DESCRIPTION U S B C o n fi g u r a t i o n Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB PnP 1* 2 U S B C o n fi g u r a t i o n USB Scan to Local Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device (multiple interfaces).
Use printer menus MENU ITEM DESCRIPTION MP Feeder Manual Paper Tra y Co n fi g u ra t i o n Envelope Prompts Set the paper source that the user fills when a prompt to load envelope appears. Auto* MP Feeder Manual Envelope Tra y Co n fi g u ra t i o n Action for Prompts Set the printer to resolve paper- or envelope-related change prompts. Prompt user* Continue Use current Re p o r t s Menu Settings Page Print reports about printer menu settings, status, and event logs.
Use printer menus MENU ITEM DESCRIPTION Reset Emulator After Job (Off*) Pr i n t e r E m u l a t i o n s Emulator Security Disable access to the printer message during emulation. Disable Printer Message Access (On*) Fa x Co n fi g u ra t i o n Fax Low Power Support Set fax to enter Sleep mode whenever the printer determines that it must.
Use printer menus MENU ITEM DESCRIPTION of the documents even if the job is two-sided printing. This setting cannot be used when the tray is not fully inserted or the tray sensor is damaged. D e v i c e O p e ra t i o n s Erase all custom messages. Clear Custom Status D e v i c e O p e ra t i o n s Erase all remotely-installed messages.
Use printer menus MENU ITEM DESCRIPTION Big Endian S c a n n e r C o n fi g u r a t i o n Exact Tiff Rows Per Strip Set the RowsPerStrip tag value of a TIFF-formatted scan output. On* Off Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase MENU ITEM DESCRIPTION S a n i t i z e a l l i n fo r m a t i o n o n n o n vo l a t i l e m e m o r y Clear all settings and applications that are stored in the printer.
Use printer menus Print L AYO U T MENU ITEM DESCRIPTION Sides Specify whether to print on one side or both sides of the paper. 1-Sided* 2-Sided Fli p S t yle Long Edge* Short Edge B l a n k Pa g e s Determine which side of the paper is bound when performing two-sided printing. Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. Print blank pages that are included in a print job.
Use printer menus MENU ITEM DESCRIPTION 12 pages per side 16 pages per side Pa g e s p e r S i d e O r d e r i n g Horizontal* Reverse Horizontal Specify the positioning of multiple page images when using Pages per Side. The positioning depends on the number of page images and their page orientation. Vertical Reverse Vertical Pa g e s p e r S i d e O r i e n t a t i o n Auto* Specify the orientation of a multiple-page document when using Pages per Side.
Use printer menus MENU ITEM DESCRIPTION associated with the inactive printer language are deleted. • When set to On, the printer preserves all the permanent downloaded resources across all language switches. When necessary, the printer shows memory full messages instead of deleting permanent resources. Pr i n t A l l O r d e r Alphabetical* Specify the order when you choose to print all held and confidential jobs.
Use printer menus PDF MENU ITEM DESCRIPTION S c a l e To F i t Scale the page content to fit the selected paper size. Yes No* A nn o ta t i o ns Specify whether to print annotations in the PDF. Print Do Not Print* Pr i n t P D F E r r o r Enable the printing of PDF error. Off On* Note: An asterisk (*) next to a value indicates the factory default setting. POSTSCRIPT MENU ITEM DESCRIPTION Pr i n t P S E r r o r Print a page that describes the PostScript error.
Use printer menus PCL MENU ITEM DESCRIPTION Fo n t N a m e Select a font from the specified font source. [List of available fonts] (Courier*) Sy m b o l S e t [List of available symbol set] (10U PC-8*) Pi tc h 0.08–100.00 (10.00*) O r i e nta t i o n Portrait* Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Use printer menus MENU ITEM DESCRIPTION Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line. Auto LF after CR Off* Set the printer to perform a line feed after a carriage return control command.
Use printer menus IMAGE MENU ITEM DESCRIPTION Auto Fit Select the best available paper size and orientation setting for an image. On Off* When set to On, this menu item overrides the scaling and orientation settings for the image. Invert Invert bitonal monochrome images. Off* This menu item does not apply to GIF or JPEG image formats. On Scaling Adjust the image to fit the printable area. Anchor Top Left When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Use printer menus Paper T R AY C O N F I G U R AT I O N MENU ITEM DESCRIPTION D e fa u l t S o u r c e Set the paper source for all print jobs. Tray [x] (1*) MP Feeder appears only when Configure MP is set to Cassette. MP Feeder Manual Paper Manual Envelope Pa p e r S i z e / Ty p e Tray [x] Specify the paper size or paper type loaded in each paper source.
Use printer menus M E D I A C O N F I G U R AT I O N Universal Setup MENU ITEM DESCRIPTION Units of Measure Specify the unit of measurement for the universal paper. Inches Millimeters Inches is the U.S. factory default setting. Millimeters is the international factory default setting. Po r t r a i t W i d t h Set the portrait width of the universal paper. 3.90–14.17inches (8.50*) 99–360mm (216*) Po r t r a i t H e i g h t Set the portrait height of the universal paper. 3.90–14.
Use printer menus Custom Scan Sizes MENU ITEM DESCRIPTION Custom Scan Size [x] Assign a scan size name and configure the scan settings. Scan Size Name Width 1–8.50inches (8.50*) 25–216mm (216*) Height 1–14inches (14*) 25–356mm (297*) Orientation Portrait* Landscape 2 scans per side Off* On Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus Media Types MENU ITEM DESCRIPTION Plain Paper Specify the texture, weight, and orientation of the paper loaded.
Use printer menus Copy C O P Y D E FA U LT S MENU ITEM DESCRIPTION Co n t e n t Ty p e Improve the output result based on the content of the original document. Text Text/Photo* Photo Graphics Sides 1 sided to 1 sided* Specify the scanning behavior based on the original document. 1 sided to 2 sided Pa g e s p e r S i d e Off* Specify the number of page images to print on one side of a sheet of paper.
Use printer menus MENU ITEM DESCRIPTION 1 to 9 (5*) N u m b e r o f Co p i e s Specify the number of copies. 1–9999 (1*) Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging MENU ITEM DESCRIPTION Co n t ra s t Specify the contrast of the output. Best for Content* 0–5 B a c k g r o u n d Re m o v a l Level Adjust the amount of background visible on a scanned image.
Use printer menus Fax FA X D E FA U LT S Fax Mode MENU ITEM DESCRIPTION Fa x M o d e Select a fax mode. Fax* Disabled Note: An asterisk (*) next to a value indicates the factory default setting. Fax Setup General Fax settings MENU ITEM DESCRIPTION Fa x N a m e Identify your fax machine. Fa x N u m b e r Identify your fax number. Fa x I D Notify the fax recipients of your fax name or fax number. Fax Name Fax Number* E n a b l e M a n u a l Fa x Set the printer to fax manually.
Use printer menus MENU ITEM DESCRIPTION Fa x N u m b e r M a s k i n g Specify the format for masking an outgoing fax number. Off* From Left From Right Digits to Mask 0–58 (0*) E n a b l e L i n e Co n n e c t e d D e t e c t i o n On* Specify the number of digits to mask in an outgoing fax number. Determine whether a telephone line is connected to the printer. Detection takes place when turning on the printer and before each call.
Use printer menus MENU ITEM DESCRIPTION Landscape Sides Specify the page orientation of text and graphics when scanning a two-sided document. Off* Short Edge Long Edge Co n t e n t Ty p e Text* Improve the output result based on the content of the original document. Text/Photo Photo Graphics Darkness Adjust the darkness of the scanned image. 1–9 (5*) B e h i n d a PA B X On Set the printer to dial a fax number without waiting to recognize the dial tone.
Use printer menus Advanced Imaging MENU ITEM DESCRIPTION Co l o r B a l a n c e Adjust the amount of toner used for each color. Cyan - Red -4 to 4 (0*) Magenta - Green -4 to 4 (0*) Yellow - Blue -4 to 4 (0*) Co n t ra s t Set the contrast of the output. Best for Content* 0–5 B a c k g r o u n d Re m o v a l Level Adjust the amount of background visible on a scanned image. -4 to 4 (0*) S c a n Ed g e t o Ed g e Allow edge-to-edge scanning of the original document.
Use printer menus MENU ITEM DESCRIPTION Off D r i v e r t o Fa x Allow the print driver to send fax. On* Off A ll o w S ave as S ho r tc u t Save fax numbers as shortcuts on the printer. On* Off Max Speed Set the maximum speed for sending fax. 33600* 14400 9600 4800 2400 E n a b l e Co l o r Fa x S c a n s Enable color scans for fax. Off by Default* On by Default Never Use Always Use A u t o Co n ve r t Co l o r Fa x e s t o M o n o Fa x e s Convert all outgoing color faxes to black and white.
Use printer menus Fax Receive Settings MENU ITEM DESCRIPTION Ri ngs to An swer Set the number of rings for incoming fax. 1–25 (3*) A u t o Re d u c t i o n Scale incoming fax to fit on the page. On* Off Pa p e r S o u r c e Set the paper source for printing incoming fax. Tray [X] MP Feeder Auto* Sides Print on both sides of the paper. On Off* S e p a ra t o r S h e e t s None* Specify whether to insert blank separator sheets when printing.
Use printer menus A d m i n Co n t r o l s MENU ITEM DESCRIPTION E n a b l e Fa x Re c e i v e Set the printer to receive fax. On* Off E n a b l e Co l o r Fa x Re c e i ve Set the printer to receive fax in color. On* Off Enable Caller ID Show the number that is sending the incoming fax. On Off* B l o c k N o N a m e Fa x On Block incoming faxes sent from devices with no station ID or fax ID specified. Off* A n s we r O n Set a distinctive ring pattern for incoming fax.
Use printer menus MENU ITEM DESCRIPTION Forward Fo r w a r d To Specify where to forward received fax. Destination 1 This menu item appears only when Fax Forwarding is set to Print and Forward or Forward. Destination 2 Max Speed Set the maximum speed for transmitting fax. 33600* 14400 9600 4800 2400 Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus MENU ITEM DESCRIPTION L o g Pa p e r S o u r c e Specify the paper source for printing logs. Tray [x] (1*) MP Feeder Lo g s D i s p l a y Identify the sender by remote fax name or fax number. Remote Fax Name* Dialed Number E n a b l e J o b Lo g View a summary of all fax jobs. On* Off E n a b l e C a l l Lo g View a summary of fax dialing history. On* Off Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus E-mail E-MAIL SETUP MENU ITEM DESCRIPTION Pr i m a r y S MT P G a t e w a y Type the IP address or host name of the primary SMTP server for sending e-mail. P r i m a r y S M T P G a t e w a y Po r t Enter the port number of the primary SMTP server. 1–65535 (25*) S e c o n d a r y S MT P G a t e w a y Type the server IP address or host name of your secondary or backup SMTP server.
Use printer menus MENU ITEM DESCRIPTION None* Use Device SMTP Credentials Device Userid D e v i c e Pa s s w o r d NTLM Domain D i s a b l e " S MT P s e r v e r n o t s e t u p " e r r o r Off* Specify the user ID and password to connect to the SMTP server. Specify the domain name for the NTLM security protocol. Note: Hide the SMTP server not set up error message. On Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus MENU ITEM DESCRIPTION Co l o r Set the printer to capture file content in color or in mono. Black and White Gray Color* Re s o l u t i o n Set the resolution of the scanned image. 75 dpi 150 dpi* 200 dpi 300 dpi 400 dpi 600 dpi Darkness Adjust the darkness of the scanned image. 1–9 (5*) O r i e nta t i o n Specify the orientation of the original document. Portrait* Landscape Original Size Set the paper size of the original document.
Use printer menus MENU ITEM DESCRIPTION Level (0*) S c a n Ed g e t o Ed g e Scan the original document from edge to edge. On Off* Note: An asterisk (*) next to a value indicates the factory default setting. A d m i n Co n t r o l s MENU ITEM DESCRIPTION Max E-mail Size Set the allowable file size for each e-mail. 0–65535 (0*) Size Error Message Specify an error message that the printer sends when an e-mail exceeds its allowable file size. You can type up to 1024 characters.
Use printer menus MENU ITEM DESCRIPTION MP Feeder A ll o w S ave as S ho r tc u t Save an e-mail address as a shortcut. On* Off Re s e t E - m a i l I n fo r m a t i o n A f t e r S e n d i n g On* Reset the To, Subject, Message, and Filename fields to their default values after sending an e-mail. Off Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus FTP F T P D E FA U LT S MENU ITEM DESCRIPTION Fo r m a t Specify the file format for the scanned image. PDF (.pdf)* TIFF (.tif) JPEG (.jpg) PDF Settings Configure the PDF settings for the scanned image. PDF Version (1.5*) Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. Archival Version (A-1a*) Secure (Off*) Archival (PDF/A) (Off*) Co n t e n t Ty p e Text Improve the output result based on the content type of the original document.
Use printer menus MENU ITEM DESCRIPTION Portrait* Landscape Original Size Set the paper size of the original document. Mixed Sizes* File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging MENU ITEM DESCRIPTION Co l o r B a l a n c e Adjust the color intensity for cyan, magenta, and yellow. Cyan - Red (0*) Magenta - Green (0*) Yellow - Blue (0*) Co n t ra s t Specify the contrast for the scanned image.
Use printer menus MENU ITEM DESCRIPTION P h o t o D e fa u l t Set the quality of photo on the scanned image. 5–95 (50*) Tra n s m i s s i o n Lo g Print a transmission log for FTP scans. Print Log* Do Not Print Log Print Only For Error L o g Pa p e r S o u r c e Specify the paper source for printing FTP logs. Tray [x] (1*) MP Feeder Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus USB Drive FLASH DRIVE SCAN MENU ITEM DESCRIPTION Fo r m a t Specify the file format for the scanned image. JPEG (.jpg) PDF (.pdf)* TIFF (.tif) PDF Settings Configure the PDF settings of the scanned image. PDF Version (1.5*) Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. Archival Version (A-1a*) Secure (Off*) Archival (PDF/A) (Off*) Co n t e n t Ty p e Text Improve the output result based on the content type of the original document.
Use printer menus MENU ITEM DESCRIPTION Portrait* Landscape Original Size Set the paper size of the original document. Mixed Sizes* File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging MENU ITEM DESCRIPTION Co l o r B a l a n c e Adjust the color intensity for cyan, magenta, and yellow. Cyan - Red (0*) Magenta - Green (0*) Yellow - Blue (0*) Co n t ra s t Specify the contrast for the scanned image.
Use printer menus MENU ITEM DESCRIPTION P h o t o D e fa u l t Set the quality of a photo on the scanned image. 5–95 (50*) Note: An asterisk (*) next to a value indicates the factory default setting. FLASH DRIVE PRINT MENU ITEM DESCRIPTION N u m b e r o f Co p i e s Set the number of copies. 1–9999 (1*) Pa p e r S o u r c e Set the paper source for the print job.
Use printer menus MENU ITEM DESCRIPTION 16 pages per side Pa g e s p e r S i d e O r d e r i n g Horizontal* Specify the positioning of multiple page images when using Pages per Side menu. Reverse Horizontal Reverse Vertical Vertical Pa g e s p e r S i d e O r i e n t a t i o n Auto* Specify the orientation of multiple page images when using Pages per Side menu. Landscape Portrait Pa g e s p e r S i d e B o r d e r None* Print a border around each page image when using Pages per Side menu.
Use printer menus Network/Ports N E T W O R K OV E RV I E W MENU ITEM DESCRIPTION A c t i ve A d a p t e r Specify the type of the network connection. Auto* Standard Network Wireless Ne t w o r k S ta t us Show the connectivity status of the printer network. D i s p l a y N e t w o r k S t a t u s o n Pr i n t e r Show the network status on the display. Off On* Speed, Duplex Show the speed of the currently active network card. IPv4 Show the IPv4 address.
Use printer menus MENU ITEM DESCRIPTION Enable LLDP Enable Link Layer Discovery Protocol (LLDP) in the printer. Off* On Note: An asterisk (*) next to a value indicates the factory default setting. WIRELESS MENU ITEM DESCRIPTION S e t u p O n P r i n t e r Pa n e l Determine the wireless network that the printer connects to. Choose Network Add Wi-Fi Network This menu item appears as Wireless Connection Setup in the Embedded Web Server.
Use printer menus MENU ITEM DESCRIPTION WEP WPA2/WPA-Personal WPA2-Personal 802.1x - RADIUS WEP Authentication Mode Auto* Open Set the type of Wireless Encryption Protocol (WEP) used by the printer. This menu item appears only if Wireless Security Mode is set to WEP. Shared S e t W E P K ey Specify a WEP password for secure wireless connection. This menu item appears only if Wireless Security Mode is set to WEP. W PA 2 - Pe r s o n a l Enable wireless security through WPA2.
Use printer menus MENU ITEM DESCRIPTION IPv6 Enable IPv6 in the printer. Enable IPv6 On* Off IPv6 Enable DHCPv6 in the printer. Enable DHCPv6 On Off* IPv6 Stateless Address Autoconfiguration Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router. Off On* IPv6 Specify the DNS server address. DNS Address IPv6 Assign the IPv6 address. Manually Assigned IPV6 Address IPv6 Assign the IPv6 router address.
Use printer menus MENU ITEM DESCRIPTION examine incoming data and uses the default printer language specified in the Setup menu. PS S ma r t Swi tc h On* Off* Set the printer to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
Use printer menus MENU ITEM DESCRIPTION A u t o - A c c e p t P u s h B u t t o n Re q u e s t s Accept requests to connect to the network automatically. Off* Accepting clients automatically is not secured. On Note: An asterisk (*) next to a value indicates the factory default setting. AIRPRINT MENU ITEM DESCRIPTION A i r Pr i n t • Enabled • Disabled Bonjour Name The name to use to identify the printer on Airprint.
Use printer menus MENU ITEM DESCRIPTION IPv6 Enable IPv6 in the printer. Enable IPv6 On* Off IPv6 Enable DHCPv6 in the printer. Enable DHCPv6 Off* On IPv6 Stateless Address Autoconfiguration Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router. On* Off IPv6 Specify the DNS server address. DNS Address IPv6 Specify the address prefix. Address Prefix 0–128 (64*) IPv6 Show all IPv6 addresses.
Use printer menus MENU ITEM DESCRIPTION Off If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* • On processes raw binary PostScript print jobs. • Off filters print jobs using the standard protocol.
Use printer menus MENU ITEM DESCRIPTION Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network. Enable DDNS Update the Dynamic DNS settings. Off* On DDNS TTL Specify the current DDNS settings. D e fa u l t T T L D D N S Re fr e s h T i m e Enable mDNS Update multicast DNS settings. On* Off WINS Address Specify a server address for Windows Internet Name Service (WINS).
Use printer menus MENU ITEM DESCRIPTION E n a b l e T L Sv 1 . 0 Enable the TLSv1.0 protocol. On* Off E n a b l e T L Sv 1 . 1 Enable the TLSv1.1 protocol. On* Off SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections. Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus MENU ITEM DESCRIPTION S N M P Ve r s i o n s 1 a n d 2 c Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community S N M P Ve r s i o n 3 Enabled Configure SNMP version 3 to install and update the printer security.
Use printer menus MENU ITEM DESCRIPTION Privacy Algorithm DES AES-128* Note: An asterisk (*) next to a value indicates the factory default setting. IPSEC Note: This menu appears only in network printers or printers that are attached to print servers. MENU ITEM DESCRIPTION Enable IPSec Enable Internet Protocol Security (IPSec). Off* On B a s e C o n fi g u r a t i o n Set the IPSec base configuration. Default* This menu item appears only when Enable IPSec is set to On.
Use printer menus MENU ITEM DESCRIPTION 8* 24 Pr o p o s e d E n c r y p t i o n M e t h o d 3DES Specify the encryption and authentication methods to connect to a network securely. These menu items appear only when Base Configuration is set to Compatibility. AES* Pr o p o s e d A u t h e n t i c a t i o n M e t h o d SHA1 SHA256* SHA512 I P S e c D e v i c e C e r t i fi c a t e Specify an IPSec certificate. This menu item appears only when Enable IPSec is set to On.
Use printer menus MENU ITEM • Enable Event Logging • 802.1x Device Certificate DESCRIPTION Server Certificate validation is a security feature integral to TLS, PEAP, and TTLS. To reduce FLASH part wear, turn on Enable Event Logging only when necessary.
Use printer menus MENU ITEM DESCRIPTION L P D Ti m e o u t Set the time-out value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs. 0–65535 seconds (90*) L P D B a n n e r Pa g e Print a banner page for all LPD print jobs. Off* A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request. On L P D Tra i l e r Pa g e Print a trailer page for all LPD print jobs.
Use printer menus MENU ITEM F T P Pr o x y I P A d d r e s s DESCRIPTION This feature is available only in some printer models. H T T P D e fa u l t I P Po r t 1–65535 (80*) H T T P S D e v i c e C e r t i fi c a t e F T P D e fa u l t I P Po r t 1–65535 (21*) Ti m e o u t fo r H T T P / F T P Re q u e s t s 1–299 (30*) Re t r i e s fo r H T T P / F T P Re q u e s t s 1–299 (3*) Specify the amount of time before the server connection stops. Set the number of retries to connect to the HTTP/FTP server.
Use printer menus MENU ITEM DESCRIPTION E n a b l e U S B Po r t Enable the standard USB port. Disable Enable* Note: An asterisk (*) next to a value indicates the factory default setting. RESTRICT EXTERNAL NETWORK ACCESS MENU ITEM DESCRIPTION Re s t r i c t e x t e r n a l n e t w o r k a c c e s s Restrict access to network sites. Off* On External network address Specify the network addresses with restricted access.
Use printer menus Security LO G I N M E T H O D S Public MENU ITEM DESCRIPTION M a n a g e Pe r m i s s i o n s Control access to the printer functions.
Use printer menus MENU ITEM DESCRIPTION Supplies Menu SE Menu Device Menu M a n a g e Pe r m i s s i o n s Control access to the printer management options.
Use printer menus Local Accounts MENU ITEM DESCRIPTION Add User Create local accounts to manage access to the printer functions. User Name/Password User Name Password PIN M a n a g e G r o u p s / Pe r m i s s i o n s Add Group Control group or user access to the printer functions, applications, and security settings.
Use printer menus Network Accounts MENU ITEM DESCRIPTION A d d Lo g i n M e t h o d Create local accounts to manage access to the printer functions. Active Directory Status is Joined or Not Joined. Join an Active Directory Domain: • Domain • User Name • Password • Organization Unit A d d Lo g i n M e t h o d LDAP — LDAP Setup Control group or user access to printer functions, applications, and security settings.
Use printer menus MENU ITEM – DESCRIPTION User Name Device Credentials • Anonymous LDAP Bind • Device Username • Device Password Advanced Options • Use SSL/TLS • Require Certificate • User ID Attribute • Mail Attribute • Fax Number Attribute • Full Name Attribute • Home Directory Attribute • Group Membership Attribute • Search Base • Search Timeout • Follow LDAP Referrals Search Specific Object Classes • person • Custom Object Class 1 • Custom Object Class 2 • Custom Object Class 3 Address Book Setup •
Use printer menus MENU ITEM – DESCRIPTION Custom Filter C E RT I F I C AT E M A N A G E M E N T MENU ITEM MENU ITEM Co n fi g u r e Ce r t i fi c a t e D e fa u l t s Set the default values for generated certificates. Common Name Organization Name Unit Name Country/Region Province Name City Name Subject Alternate Name Device Certificates Generate, delete, or view device certificates. Manage CA Certificates Load, delete, or view Certificate Authority (CA) certificates.
Use printer menus MENU ITEM DESCRIPTION We b Lo g i n Ti m e o u t Specify the delay for a remote login before the user is logged off automatically. 1–120 minutes (10*) Note: An asterisk (*) next to a value indicates the factory default setting. CONFIDENTIAL PRINT SETUP MENU ITEM DESCRIPTION Max Invalid PIN Set the number of times an invalid PIN can be entered. 2–10 (0*) • A value of zero turns off this setting. • When the limit is reached, the print jobs for that user name and PIN are deleted.
Use printer menus MENU ITEM DESCRIPTION 4 Hours 24 Hours 1 Week Re q u i r e A l l J o b s t o b e H e l d Set the printer to hold all print jobs. Off* On Keep duplicate documents Off* Allow the storage of documents with the same file name. On Note: An asterisk (*) next to a value indicates the factory default setting. E R A S E T E M P O R A RY DATA F I L E S MENU ITEM DESCRIPTION Stored in onboard memory Delete all files stored on the printer memory.
Use printer menus MISCELLANEOUS MENU ITEM DESCRIPTION P r i n t Pe r m i s s i o n Allow the user to print. Off* On D e fa u l t Pr i n t Pe r m i s s i o n Lo g i n Shows the default permission used for the user to print. This setting shows only when one or more Login Methods are created. S e c u r i t y Re s e t J u m p e r Enable “Guest” access* No Effect Specify user access to the printer. • The jumper is located beside a lock icon on the controller board.
Use printer menus Reports M E N U S E T T I N G S PA G E MENU ITEM DESCRIPTION M e n u S e t t i n g s Pa g e Print a report that contains the printer menus. DEVICE MENU ITEM DESCRIPTION D e v i c e I n fo r m a t i o n Print a report that contains information about the printer. D e v i ce S ta t i s t i cs Print a report about printer usage and supply status. P r o fi l e s L i s t Print a list of profiles that are stored in the printer.
Use printer menus FA X MENU ITEM DESCRIPTION Fa x J o b Lo g Print a report about the last 200 completed fax jobs. This menu item appears only when Enable Job Log is set to On. Fa x Ca l l Lo g Print a report about the last 100 attempted, received, and blocked calls. This menu item appears only when Enable Job Log is set to On. NETWORK MENU ITEM DESCRIPTION N e t w o r k S e t u p Pa g e Print a page that shows the configured network and wireless settings on the printer.
Use printer menus Supplies Plan P L A N A C T I VAT I O N MENU ITEM DESCRIPTION • Sequence Number • Device Serial Number • Activation Code PLAN CONVERSION MENU ITEM DESCRIPTION • Current Plan • Device Serial Number • Total Impressions • Conversion Code Xerox B305/B315 Multifunction Printer User Guide ® 205
Use printer menus Troubleshooting MENU ITEM DESCRIPTION Pr i n t Q u a l i t y Te s t Pa g e s Print sample pages to identify and correct print quality defects. Cleaning the Scanner Print instructions on how to clean the scanner.
Maintain the printer This chapter contains: Checking the status of parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Configuring supply notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintain the printer Checking the status of parts and supplies 1. From the home screen, touch S t a t u s / S u p p l i e s . 2. Select the parts or supplies that you want to check. Note: You can also access this setting by touching the top section of the home screen.
Maintain the printer Configuring supply notifications 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2. Click S e t t i n g s > D e v i c e > N o t i fi c a t i o n s . 3.
Maintain the printer Setting up e-mail alerts Configure the printer to send e-mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam. 1. Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly.
Maintain the printer Viewing reports 1. From the home screen, touch S e t t i n g s > Re p o r t s . 2. Select the report that you want to view.
Maintain the printer Ordering Parts and Supplies To view and order supplies for your printer, go to https://www.xerox.com/supplies, then enter your product in the search field. Wa r n i n g : Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. U S I N G G E N U I N E X E RO X S U P P L I E S Your Xerox printer is designed to function best with genuine Xerox supplies.
Maintain the printer Replacing parts and supplies R E P L A C I N G T H E TO N E R C A RT R I D G E 1. Open the front door. Wa r n i n g : To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2. Remove the imaging unit.
Maintain the printer 3. Twist the blue latch, and then remove the used toner cartridge from the imaging unit. Wa r n i n g : Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Wa r n i n g : Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 4. Unpack the new toner cartridge. 5. Shake the toner cartridge to redistribute the toner. 6.
Maintain the printer 7. Insert the imaging unit. 8. Close the door. REPLACING THE IMAGING UNIT 1. Open the front door. Wa r n i n g : To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. 2. Remove the used imaging unit.
Maintain the printer 3. Twist the blue latch, and then remove the toner cartridge from the used imaging unit. 4. Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place. Wa r n i n g : Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Wa r n i n g : Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 5. 216 Insert the new imaging unit.
Maintain the printer 6. Close the door. R E P L A C I N G T H E T R AY 1. Remove the used tray. 2. Unpack the new tray. 3. Insert the new tray.
Maintain the printer Cleaning printer parts CLEANING THE PRINTER C A U T I O N — S H O C K H A Z A R D : To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. • Perform this task after every few months. • Damage to the printer caused by improper handling is not covered by the printer warranty. 1.
Maintain the printer CLEANING THE SCANNER 1. Open the scanner cover. 2. Using a damp, soft, lint-free cloth, wipe the following areas: a. ADF glass pad Note: In some printer models, this location has an ADF glass instead of a pad. b.
Maintain the printer c. ADF glass d. Scanner glass 3. 220 Close the scanner cover.
Maintain the printer Saving energy and paper C O N F I G U R I N G T H E P O W E R S AV E M O D E S E T T I N G S Sleep mode 1. From the home screen, touch S e t t i n g s > D e v i c e > Po we r M a n a g e m e n t > Ti m e o u t s > S l e e p M o d e . 2. Specify the amount of time that the printer stays idle before it enters Sleep Mode. Hibernate mode 1. From the home screen, touch S e t t i n g s > D e v i c e > Po we r M a n a g e m e n t > Ti m e o u t s > H i b e r n a t e Ti m e o u t . 2.
Maintain the printer Moving the Printer to Another Location C A U T I O N — P OT E N T I A L I N J U RY : If the printer weight is greater than 20kg (44lb), then it may require two or more people to lift it safely. C A U T I O N — P OT E N T I A L I N J U RY : To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
Troubleshoot a problem This chapter contains: Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshoot a problem Print quality problems Find the image that resembles the print quality problem you are having, and then click the link below it to read problem-solving steps.
Troubleshoot a problem Solid black pages Text or images cut off Toner easily rubs off Vertical dark bands Vertical dark lines or streaks Vertical dark streaks with print missing Vertical light bands Vertical white lines Xerox B305/B315 Multifunction Printer User Guide ® 225
Troubleshoot a problem Printing problems P R I N T Q UA L I T Y I S P O O R Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved.
Troubleshoot a problem ACTION YES NO Go to step 4. The problem is solved. Contact Customer Support. The problem is solved. Make sure that the photoconductor drum contact is not bent or out of place. 3 Firmly shake the imaging unit to redistribute the toner. 4 Insert the imaging unit. 5 Print the document. Is the printer printing blank or white pages? Step 3 Replace the toner cartridge. Is the printer printing blank or white pages? Step 4 Replace the imaging unit.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. Go to step 6. If the cartridge is not supported, then install a supported one. 2 Print the document. Is the print dark? Step 2 1 Turn off the printer, wait for about 10 seconds, and then turn on the printer. 2 Reduce toner darkness.
Troubleshoot a problem ACTION YES NO Step 5 1 Replace textured paper with plain paper. 2 Print the document. Go to step 6. The problem is solved. Go to step 7. The problem is solved. Go to step 8. The problem is solved. Contact Customer Support. The problem is solved. Is the print dark? Step 6 1 Load paper from a fresh package. Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. 2 Print the document.
Troubleshoot a problem Fine lines are not printed correctly Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Contact Customer Support.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. The problem is solved. If the cartridge is not supported, then install a supported one. 2 Print the document. Is the paper folded or wrinkled? Step 2 1 Load paper from a fresh package. Paper absorbs moisture due to high humidity.
Troubleshoot a problem Gray background Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved.
Troubleshoot a problem ACTION YES NO Go to step 5. The problem is solved. Go to step 6. The problem is solved. Contact Contacting customer support. The problem is solved. • You can also change the setting from the printer control panel. Navigate to S e t t i n g s > Pa p e r > Tra y C o n fi g u r a t i o n > Pa p e r S i z e / Ty p e . 2 Print the document. Does gray background appear on prints? Step 4 1 Remove, and then insert the imaging unit.
Troubleshoot a problem Incorrect margins ACTION YES NO Step 1 1 Adjust the paper guides to the correct position for the paper loaded. The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. 2 Print the document. Are the margins correct? Step 2 1 Set the paper size. From the control panel, navigate to: S e t t i n g s > Pa p e r > Tra y C o n fi g u r a t i o n > Pa p e r S i z e / Ty p e 2 Print the document.
Troubleshoot a problem Light print Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved.
Troubleshoot a problem ACTION YES NO Go to step 5. The problem is solved. Go to step 6. The problem is solved. C o n fi g u r a t i o n > Pa p e r S i z e / Ty p e . 2 Print the document. Is the print light? Step 4 1 Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. 2 Set the resolution to 6 0 0 d p i . 3 Print the document. Is the print light? Step 5 1 Remove the imaging unit.
Troubleshoot a problem ACTION YES NO Step 6 1 Check the status of the toner cartridge. Go to step 7. Contact Contacting customer support. Contact Contacting customer support. The problem is solved. From the control panel, navigate to: S e t t i n g s > Re p o r t s > D e v i c e > D e vi ce S ta t i st i c s 2 From the Supply Information section of the pages printed, check the status of the toner cartridge. Is the toner cartridge near end of life? Step 7 1 Replace the toner cartridge.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. Contact Customer Support. Go to step 4. Contact Customer Support. Contact Customer Support. The problem is solved. If the cartridge is not supported, then install a supported one. 2 Print the document. Is the print mottled? Step 2 Check the printer for leaked toner contamination.
Troubleshoot a problem ACTION YES NO Step 1 1 Adjust the guides in the tray to the correct position for the paper loaded. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Contact Customer Support. The problem is solved. 2 Print the document. Is the paper curled? Step 2 1 Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. • Make sure that the setting matches the paper loaded.
Troubleshoot a problem Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 1 Adjust the guides in the tray to the correct position for the paper loaded. Go to step 2. The problem is solved. Go to step 3. The problem is solved.
Troubleshoot a problem ACTION YES NO Step 3 1 Check if the paper loaded is supported. Contact Customer Support. The problem is solved. Contact Customer Support. The problem is solved. If paper is not supported, then load a supported paper. 2 Print the document. Is the print crooked or skewed? Step 4 1 For two-sided printing, check if the paper size setting in the duplex unit is set correctly. Letter, legal, Oficio, or folio must be set to Letter. 2 Print the document.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. Go to step 4. Contact Customer Support. The problem is solved. If the toner cartridge is not supported, then install a supported one. 2 Print the document. Is the printer printing solid black pages? Step 2 1 Remove, and then insert the imaging unit.
Troubleshoot a problem Text or images cut off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. The problem is solved.
Troubleshoot a problem Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Contact Customer Support.
Troubleshoot a problem Horizontal light bands Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. The problem is solved. If the cartridge is not supported, then install a supported one. 2 Print the document. Do horizontal light bands appear on prints? Step 2 1 Remove, and then insert the imaging unit. Do not expose the imaging unit to direct light for more than 10 minutes.
Troubleshoot a problem Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support.
Troubleshoot a problem Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Contact Customer Support. The problem is solved.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. The problem is solved. If the toner cartridge is not supported, then install a supported one. 2 Print the document. Do vertical dark bands appear on prints? Step 2 1 Remove, and then insert the imaging unit.
Troubleshoot a problem Vertical dark lines or streaks Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings.
Troubleshoot a problem ACTION YES NO Step 1 1 Check if the printer is using a genuine and supported Xerox toner cartridge. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. The problem is solved. If the toner cartridge is not supported, then install a supported one. 2 Print the document. Do vertical dark lines or streaks appear on prints? Step 2 1 Remove, and then reinstall the imaging unit.
Troubleshoot a problem Vertical dark streaks with print missing Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 Go to step 2. The problem is solved. Contact Customer Support. The problem is solved. 1 Remove, and then insert the imaging unit.
Troubleshoot a problem Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . For non-touch-screen printer models, press O K to navigate through the settings. ACTION YES NO Step 1 Go to step 2.
Troubleshoot a problem PRINT JOBS DO NOT PRINT ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact Customer Support. 1 From the document you are trying to print, open the Print dialog, and then check if you have selected the correct printer. 2 Print the document. Is the document printed? Step 2 1 Check if the printer is on.
Troubleshoot a problem S LO W P R I N T I N G ACTION YES NO Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Go to step 6. The problem is solved. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 1 Make sure that the printer is not in Quiet Mode.
Troubleshoot a problem ACTION YES NO Go to step 7. The problem is solved. Go to step 8. The problem is solved. Contact Customer Support. The problem is solved. • You can also change the setting on the printer control panel. • Heavier paper prints more slowly. • Paper narrower than letter, A4, and legal may print more slowly. 2 Print the document. Is the printer printing slow? Step 6 1 Make sure that the printer settings for texture and weight match the paper being loaded.
Troubleshoot a problem J O B P R I N T S F R O M T H E W R O N G T R AY O R O N T H E W R O N G PA P E R ACTION YES NO Step 1 Go to step 2. Load the correct paper size and paper type. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. 1 Check if you are printing on the correct paper. 2 Print the document.
Troubleshoot a problem CONFIDENTIAL AND OTHER HELD DOCUMENTS DO NOT PRINT ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. 1 From the control panel, check if the documents appear in the Held Jobs list. If the documents are not listed, then print the documents using the Print and Hold options. 2 Print the documents. Are the documents printed? Step 2 The print job may contain a formatting error or invalid data.
Troubleshoot a problem ACTION YES NO Step 3 The problem is solved. Go to step 4. The problem is solved. Contact Customer Support. If you are printing from the Internet, then the printer may be reading the multiple job titles as duplicates. Fo r W i n d o w s u s e r s 1 Open the Printing Preferences dialog. 2 From the Print and Hold tab, click U s e Pr i n t a n d H o l d , and then click K e e p d u p l i c a t e documents. 3 From the Confidential Print section, enter a PIN. 4 Print the documents.
Troubleshoot a problem The printer is not responding ACTION YES NO Step 1 The problem is solved. Go to step 2. Turn on the switch or reset the breaker. Go to step 3. Go to step 4. Turn on the printer. Press the power button to wake the printer. Go to step 5. Go to step 6. Insert the cables to the correct ports. The problem is solved. Go to step 7. Check if the power cord is connected to the electrical outlet.
Troubleshoot a problem ACTION YES NO The problem is solved. Go to step 8. The problem is solved. Contact Customer Support. option. Is the printer responding? Step 7 Install the correct print driver. Is the printer responding? Step 8 Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Troubleshoot a problem Unable to read flash drive ACTION YES NO Step 1 Go to step 2. Wait for the printer to finish processing the other job. Go to step 3. Insert a supported flash drive. The problem is solved. Contact Customer Support. Check if the printer is not busy processing another print, copy, scan, or fax job. Is the printer ready? Step 2 Check if the flash drive is supported. For more information, see Supported flash drives and file types.
Troubleshoot a problem Enabling the USB port From the home screen, touch S e t t i n g s > N e t w o r k / Po r t s > U S B > E n a b l e U S B Po r t .
Troubleshoot a problem Network connection problems C A N N O T O P E N E M B E D D E D W E B S E RV E R ACTION YES NO Step 1 Go to step 2. Turn on the printer. Go to step 3. Type the correct printer IP address in the address field. Go to step 4. Install a supported browser. Go to step 5. Contact your administrator. Go to step 6. Secure the cable connections. Check if the printer is on. Is the printer on? Step 2 Make sure that the printer IP address is correct.
Troubleshoot a problem ACTION YES NO Go to step 7. Contact your administrator. The problem is solved. Contact Customer Support. that came with the printer. Are the cable connections secure? Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? C A N N O T C O N N E C T T H E P R I N T E R TO T H E W I - F I N E T W O R K ACTION YES NO Step 1 The problem is solved. Go to step 2.
Troubleshoot a problem ACTION YES NO Step 4 Go to step 6. Go to step 5. The problem is solved. Go to step 6. The problem is solved. Contact Customer Support. Check the wireless security mode. From the home screen, touch S e t t i n g s > N e t w o r k / Po r t s > Wireless > Wireless Security Mode. Is the correct wireless security mode selected? Step 5 Select the correct wireless security mode.
Troubleshoot a problem Issues with supplies R E P L A C E C A RT R I D G E , P R I N T E R R E G I O N M I S M ATC H To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge. • The first number in the message after 42 indicates the region of the printer. • The second number in the message after 42 indicates the region of the cartridge. Ta b l e .
Troubleshoot a problem Clearing jams AVO I D I N G J A M S Load paper properly • Make sure that the paper lies flat in the tray. C O R R E C T LO A D I N G O F PA P E R I N C O R R E C T LO A D I N G O F PA P E R • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration.
Troubleshoot a problem • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations. I D E N T I F Y I N G J A M LO C AT I O N S • When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has been cleared.
Troubleshoot a problem 3. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4. Close the ADF cover. PA P E R J A M I N T H E S TA N DA R D O U T P U T T R AY 1. Raise the scanner, and then remove the jammed paper. Note: Ensure that all paper fragments are removed. 2. 270 Lower the scanner.
Troubleshoot a problem PA P E R J A M I N T H E M U LT I P U R P O S E F E E D E R 1. Remove paper from the multipurpose feeder. 2. Remove the jammed paper. Note: Ensure that all paper fragments are removed. 3. Close the multipurpose feeder. 4. Open the front door. Wa r n i n g — Po t e n t i a l D a m a g e : To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 5. Remove the imaging unit. Wa r n i n g — Po t e n t i a l D a m a g e : Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Wa r n i n g — Po t e n t i a l D a m a g e : Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 6. Remove the jammed paper. C A U T I O N — H OT S U R FA C E : The inside of the printer might be hot.
Troubleshoot a problem 7. Insert the imaging unit. 8. Close the door. 9. Open the multipurpose feeder. 10. Flex, fan, and align the paper edges before loading.
Troubleshoot a problem 11. Reload paper. PA P E R J A M I N T R AYS 1. Remove the tray. 2. Open the front door. Wa r n i n g — Po t e n t i a l D a m a g e : To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 3. Remove the imaging unit. Wa r n i n g — Po t e n t i a l D a m a g e : Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Wa r n i n g — Po t e n t i a l D a m a g e : Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 4. Remove the jammed paper. C A U T I O N — H OT S U R FA C E : The inside of the printer might be hot.
Troubleshoot a problem 5. Insert the imaging unit. 6. Close the front door, then insert the tray. 7. Open the rear door. C A U T I O N — H OT S U R FA C E : The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 8. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Troubleshoot a problem 9. Close the rear door. 10. Remove the optional tray. 11. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 12. Insert the tray.
Troubleshoot a problem PA P E R J A M I N T H E D U P L E X U N I T 1. Open the front door. Wa r n i n g — Po t e n t i a l D a m a g e : To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 2. Remove the imaging unit. Wa r n i n g — Po t e n t i a l D a m a g e : Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Wa r n i n g — Po t e n t i a l D a m a g e : Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 3. Remove the jammed paper. C A U T I O N — H OT S U R FA C E : The inside of the printer might be hot.
Troubleshoot a problem 4. Insert the imaging unit. 5. Close the door. 6. Remove the tray. 7. Push the duplex unit latch to open the duplex unit. 8. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Troubleshoot a problem 9. 10. Close the duplex unit. Insert the tray. PA P E R J A M I N T H E R E A R D O O R 1. Open the front door. Wa r n i n g — Po t e n t i a l D a m a g e : To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Troubleshoot a problem 2. Remove the imaging unit. Wa r n i n g — Po t e n t i a l D a m a g e : Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Wa r n i n g — Po t e n t i a l D a m a g e : Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Troubleshoot a problem 3. Open the rear door. C A U T I O N — H OT S U R FA C E : The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 4. Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5. Close the rear door. 6. Insert the imaging unit.
Troubleshoot a problem 7. 284 Close the front door.
Troubleshoot a problem Paper feed problems E N V E LO P E S E A L S W H E N P R I N T I N G ACTION YES NO Step 1 Go to step 2. The problem is solved. Contact Customer Support. The problem is solved. 1 Use an envelope that has been stored in a dry environment. Printing on envelopes with high moisture content can seal the flaps. 2 Send the print job. Does the envelope seal when printing? Step 2 1 Make sure that paper type is set to Envelope.
Troubleshoot a problem C O L L AT E D P R I N T I N G D O E S N O T WO R K ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. 1 From the control panel, navigate to: S e t t i n g s > Pr i n t > L a y o u t > Co l l a t e 2 Touch O n [ 1 , 2 , 1 , 2 , 1 , 2 ] . 3 Print the document.
Troubleshoot a problem T R AY L I N K I N G D O E S N O T WO R K ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. 1 Check if the trays contain the same paper size and paper type. 2 Check if the paper guides are positioned correctly. 3 Print the document.
Troubleshoot a problem PA P E R F R E Q U E N T LY J A M S ACTION YES NO Step 1 Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. The problem is solved. 1 Remove the tray. 2 Check if paper is loaded correctly. • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. 3 Insert the tray. 4 Print the document.
Troubleshoot a problem J A M M E D PA G E S A R E N O T R E P R I N T E D ACTION YES NO 1 From the control panel, navigate to: S e t t i n g s > D e v i c e > N o t i fi c a t i o n s > J a m C o n t e n t Re c o v e r y The problem is solved. Contact Customer Support. 2 In the Jam Recovery menu, select O n or A u t o . 3 Print the document.
Troubleshoot a problem E-mailing problems D I S A B L I N G T H E “ S M T P S E RV E R N O T S E T U P ” E R RO R M E S S A G E From the home screen, touch H o m e > S e t t i n g s > E - m a i l > E - m a i l S e t u p > D i s a b l e “ S MT P S e r ve r n o t s e t u p ” error > On. To prevent the error from happening again, do one of the following: • Update the firmware. For more information, see Updating Firmware. • Configure the e-mail SMTP settings.
Troubleshoot a problem Faxing problems CALLER ID IS NOT SHOWN ACTION YES NO Enable caller ID. The problem is solved. Contact Customer Support. From the home screen, touch S e t t i n g s > Fa x > Fa x S e t u p > Fa x Re c e i v e S e t t i n g s > A d m i n Co n t r o l s > E n a b l e C a l l e r I D . Does the caller ID appear? C A N N O T S E N D O R R E C E I V E FA X E S ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. Go to step 5.
Troubleshoot a problem ACTION YES NO The problem is solved. Go to step 6. 1 Connect the analog telephone directly to the wall jack. 2 Listen for a dial tone. 3 If you do not hear a dial tone, then use a different telephone cable. 4 If you still do not hear a dial tone, then connect the analog telephone to a different wall jack. 5 If you hear a dial tone, then connect the printer to that wall jack.
Troubleshoot a problem ACTION YES NO Step 6 The problem is solved. Go to step 7. The problem is solved. Contact Customer Support. Temporarily disconnect other equipment and disable other telephone services. 1 Disconnect other equipment (such as answering machines, computers, modems, or telephone line splitters) between the printer and the telephone line. 2 Disable call waiting and voice mail. For more information, contact your telephone company.
Troubleshoot a problem C A N R E C E I V E B U T N O T S E N D FA X E S ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Contact Customer Support. Load the original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 Set up the shortcut number properly. • Check if the shortcut number is set for the telephone number that you want to dial. • Dial the telephone number manually.
Troubleshoot a problem P O O R FA X P R I N T Q UA L I T Y ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Contact Customer Support. Make sure that there are no print quality defects. 1 From the control panel, touch S e t t i n g s > Tr o u b l e s h o o t i n g > Pr i n t Q u a l i t y Te s t Pa g e s . 2 Correct any print quality defects. For more information, see Print quality is poor.
Troubleshoot a problem Scanning problems C A N N O T S C A N TO A C O M P U T E R ACTION YES NO Step 1 Go to step 3. Go to step 2. The problem is solved. Go to step 3. Go to step 5. Go to step 4. The problem is solved. Go to step 5. The problem is solved. Contact Customer Support. Perform a copy job. Is the copy job successful? Step 2 1 Turn off the printer, wait for about 10 seconds, and then turn it back on. 2 Scan the document.
Troubleshoot a problem C A N N O T S C A N TO A N E T W O R K FO L D E R ACTION YES NO Step 1 The problem is solved. Go to step 2. Go to step 3. Go to step 4. The problem is solved. Go to step 4. 1 Create a network folder shortcut. 2 Scan a document using the shortcut. For more information, see Scanning to a network folder using a shortcut. Can you scan a document and save it to a network folder? Step 2 Note: Make sure that the network folder path and format are correct.
Troubleshoot a problem ACTION YES NO Step 4 The problem is solved. Go to step 5. The problem is solved. Contact Customer Support. Update the network folder shortcut. 1 Open a web browser, and then type the printer IP address in the address field. • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly.
Troubleshoot a problem ACTION YES NO Make sure that the printer and the network folder are connected to the same network. Can you scan a document and save it to a network folder? PA RT I A L C O P I E S O F D O C U M E N T O R P H O TO ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Contact Customer Support. 1 Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. 2 Copy the document or photo.
Troubleshoot a problem S C A N J O B WA S N O T S U C C E S S F U L ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. Check the cable connections. 1 Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. 2 Resend the scan job. Is the scan job successful? Step 2 Check the file you want to scan.
Troubleshoot a problem P O O R C O P Y Q UA L I T Y ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Contact Customer Support. 1 Clean the scanner glass and the ADF glass with a damp, soft, lint-free cloth.If your printer has a second ADF glass inside the ADF, then also clean that glass. For more information, see Cleaning the Scanner. 2 Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass.
Troubleshoot a problem S C A N N E R D O E S N O T C LO S E ACTION YES NO Remove obstructions that keep the scanner cover open. The problem is solved. Contact Customer Support. Did the scanner cover close correctly? S C A N N I N G TA K E S TO O LO N G O R F R E E Z E S T H E C O M P U T E R ACTION YES NO Close all applications that are interfering with the scan. Contact Customer Support. The problem is solved.
Troubleshoot a problem SCANNER DOES NOT RESPOND ACTION YES NO Step 1 The problem is solved. Go to step 2. The problem is solved. Go to step 3. The problem is solved. Contact Customer Support. 1 Check if the power cord is connected properly to the printer and the electrical outlet. To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 2 Copy or scan the document.
Troubleshoot a problem A D J U S T I N G A D F R E G I S T R AT I O N 1. From the control panel, navigate to: S e t t i n g s > D e v i c e > M a i n t e n a n c e > Co n fi g M e n u > S c a n n e r C o n fi g u r a t i o n > S c a n n e r M a n u a l Re g i s t r a t i o n 2. Touch Pr i n t Q u i c k Te s t . 3. Place the Print Quick Test page on the ADF tray. 4. Touch Fr o n t A D F Re g i s t ra t i o n or Re a r A D F Re g i s t ra t i o n .
Troubleshoot a problem Contacting customer support Before contacting customer support, make sure to have the following information: • Printer problem • Error message • Printer model type and serial number Go to receive e-mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to www.xerox.com/supplies.
Troubleshoot a problem 306 Xerox B305/B315 Multifunction Printer User Guide ®
Regulatory Information This appendix contains: Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Information Basic Regulations NOISE EMISSION LEVELS The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1 - M E T E R AV E R A G E S O U N D P R E S S U R E , D B A Printing One-sided: 53 Two-sided: 50 Scanning 58 Copying 59 Ready 14 S TAT I C S E N S I T I V I T Y N O T I C E This symbol identifies static-sensitive parts.
Regulatory Information I N FO R M A C I Ó N D E L A E N E R G Í A D E M É X I C O • Consumo de energía en operación: 550 Wh (B305), 600 (B315) • Consumo de energía en modo de espera: 0.1 Wh • Cantidad de producto por unidad de energía consumida: 4.36 páginas/Wh (B305), 4.20 páginas/Wh (B315) LASER NOTICE The printer is certified in the U.S.
Regulatory Information The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Regulatory Information FCC Requirements Notice to Users of the US Telephone Network This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
Regulatory Information Notice to Users of the Canadian Telephone Network This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
Regulatory Information • The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another. Verwendung dieses Produkts in Deutschland Für dieses Produkt muss ein deutscher Billing Tone Filter zur Zählzeichenübertragung für jede Leitung installiert werden, über die in Deutschland Zeitsteuertakte übertragen werden.
Regulatory Information Innovation, Science and Economic Development Canada This device complies with Innovation, Science and Economic Development Canada license-exempt RSS standards. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Regulatory Information F E D E R A L C O M M U N I C AT I O N S C O M M I S S I O N ( F C C ) C O M P L I A N C E I N FO R M AT I O N S TAT E M E N T This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
Regulatory Information GERMANY Germany - Blue Angel RAL, the German Institute for Quality Assurance and Labeling, has awarded the following configuration of this device the Blue Angel Environmental Label: Network printer with automatic 2-sided printing and USB or network connectivity. This label distinguishes it as a device that satisfies Blue Angel criteria for environmental acceptability in terms of device design, manufacture, and operation. For more information, go to www.blauer-engel.de.
Regulatory Information Copy Regulations U N I T E D S TAT E S Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1. Obligations or Securities of the United States Government, such as: • Certificates of Indebtedness. • National Bank Currency. • Coupons from Bonds. • Federal Reserve Bank Notes. • Silver Certificates. • Gold Certificates.
Regulatory Information 4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. 5. Passports. Foreign Passports may be photographed. 6. Immigration papers. 7. Draft Registration Cards. 8. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income. • Court Record. • Physical or mental condition. • Dependency Status. • Previous military service.
Regulatory Information • Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada • Documents, registers, or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof • Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided f
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • Web Address: https://safetysheets.business.xerox.com/en-us/ • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Other markets, send an email request to EHS-Europe@xerox.
Recycling and Disposal This appendix contains: Product Disposal and Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322 North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recycling and Disposal Product Disposal and Recycling Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
Recycling and Disposal North America Xerox operates an equipment take-back and reuse and recycle program. Contact your Xerox representative (1–800– ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, go to https://www.xerox.com/en-us/about/ehs.
Recycling and Disposal Xerox Green World Alliance The Xerox Green World Alliance Program allows you to return qualified supplies to Xerox for reuse or recycling. One hundred percent of the empty cartridges returned to Xerox are either reused or de-manufactured for recycling. The boxes used to return the cartridges are also recycled. To return Xerox cartridges for reuse or recycling, do the following: 1. Go to https://www.xerox.com/office/recycle. 2. Click Re c y c l i n g . 3.
Recycling and Disposal Waste from Electrical and Electronic Equipment (WEEE) Directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, contact your local sales office.
Recycling and Disposal 326 Xerox B305/B315 Multifunction Printer User Guide ®