User's Manual
Table Of Contents
- User Guide
- 1 Safety
- 2 Getting Started
- Parts of the Printer
- Power Options
- Accessing the Printer
- Introduction to Apps
- Information Pages
- The Embedded Web Server
- Installation and Setup
- Connecting the Printer
- Selecting a Connection Method
- Connecting to a Computer Using USB
- Connecting to a Wired Network
- Connecting to a Wireless Network
- Configuring the Printer for a Wireless Network
- Installing the Wireless Network Adapter
- Removing the Wireless Network Adapter
- Connecting to a Wi-Fi Network at the Control Panel
- Configuring the Primary Network at the Control Panel
- Resetting Wireless Settings
- Connecting to a Network with a Wi-Fi Protected Setup
- Connecting to Wi-Fi Direct
- Initial Printer Setup
- Configuring AirPrint
- Configuring Google Cloud Print
- Installing the Software
- More Information
- 3 Customize and Personalize
- 4 Xerox® Apps
- 5 Printing
- Printing Overview
- Selecting Printing Options
- Printing Features
- Viewing, Printing, or Deleting Jobs
- Printing Special Job Types
- Selecting Paper Options for Printing
- Scaling
- Printing on Both Sides of the Paper
- Print Quality
- Image Options
- Image Shift
- Color Adjustments
- Printing Mirror Images
- Printing Multiple Pages to a Single Sheet
- Printing Booklets
- Selecting Finisher Options
- Selecting Mailbox Options
- Using Special Pages
- Printing Watermarks for Windows
- Orientation
- Printing Banner Pages
- Selecting Job Completion Notification for Windows
- Using Custom Paper Sizes
- 6 Paper and Media
- Paper and Media Overview
- Supported Paper
- Recommended Media
- Ordering Paper
- General Paper Loading Guidelines
- Paper That Can Damage Your Printer
- Paper Storage Guidelines
- Supported Paper Types and Weights
- Supported Paper Types and Weights for Automatic 2-Sided Printing
- Supported Standard Paper Sizes
- Supported Standard Paper Sizes for Automatic 2-Sided Printing
- Supported Custom Paper Sizes
- Changing Paper Settings
- Loading Paper
- Printing on Special Paper
- 7 Maintenance
- General Precautions
- Cleaning the Printer
- Adjustments and Maintenance Procedures
- Supplies
- Managing the Printer
- Moving the Printer
- 8 Troubleshooting
- A Specifications
- B Regulatory Information
- Basic Regulations
- Material Safety Data Sheets
- C Recycling and Disposal
Symptom
Probable Causes Solutions
There is debris on the transfer belt. At the printer control panel,
perform a transfer belt cleaning
procedure. For details, refer
toPerforming a Transfer Belt
Cleaning Mode Procedure.
Partial blanks, creased paper, or
blotted printing.
The paper is damp. Replace the paper.
The paper is outside the
recommended specification range.
Replace the paper with a
recommended size and type. For
details, refer to Supported Paper.
A printer part is worn or damaged. For assistance, go to the
Xerox
®
Support website at www.
xerox.com/office/VLC500support.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges
meet specifications and replace if
necessary. For details, refer to
Consumables.
The paper is impeded in the paper
path.
• Remove any paper or debris
from the paper path.
• Ensure that the trays are
pushed in all the way.
• Ensure that the rear cover is
closed and locked.
Condensation inside the printer
causes partial blanks or creased
paper.
Power on the printer and leave it
on for at least 1 hour to get rid of
the condensation. For assistance,
go to the Xerox
®
Support website
at www.xerox.com/office/
VLC500support.
Vertical blanks appear.
The laser lenses are blocked. Clean the laser lenses. For details,
refer to Cleaning the LED Lenses.
A printer part is worn or damaged. For assistance, go to the
Xerox
®
Support website at www.
xerox.com/office/VLC500support.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges
meet specifications and replace if
necessary.
White lines or streaks running
through only one color.
Something is blocking the lens for
the affected color.
Clean the lens for the affected
color. For details, refer to Cleaning
the LED Lenses.
Xerox
®
VersaLink
®
C500 Color Printer
User Guide
169
Troubleshooting