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©2012 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries. FreeFlow®, SquareFold®, Xerox prInteract™, MeterAssistant®, SuppliesAssistant®, CentreWare®, Scan to PC Desktop®, and Xerox Extensible Interface Platform®, are trademarks of Xerox Corporation in the United States and/or other countries. Product status, build status, and/or specifications are subject to change without notice.
Table of Contents 1 Product overview........................................................................................1-1 Machine components.........................................................................................................1-1 Bypass (Tray 5)........................................................................................................1-2 Document feeder....................................................................................................
Table of Contents Loading pre-drilled stock in trays 1, 2, and 3...............................................4-4 Loading media in the Bypass tray.................................................................................4-5 Loading paper in the Bypass tray (Tray 5)....................................................4-5 Loading tab stock in the Bypass tray (Tray 5).............................................4-6 Loading transparencies in the Bypass tray (Tray 5)..................................
Table of Contents Page Layout...........................................................................................................5-22 Poster........................................................................................................................5-24 Annotations............................................................................................................5-24 Watermark..........................................................................................................
Table of Contents 7 Job Status.....................................................................................................7-1 Job Status overview.............................................................................................................7-1 Active Jobs tab......................................................................................................................7-1 Completed Jobs tab.........................................................................................
Table of Contents Inverter jams (bottom right cover)............................................................10-12 Fault Codes........................................................................................................................10-14 General problems............................................................................................................10-29 Other faults..................................................................................................................
Table of Contents OHCF paper jams at lever 1a and knob 1c................................13-15 OHCF paper jams at lever 1b and knob 1c................................13-16 OHCF paper jams at lever 1d and knob 1c................................13-17 OHCF fault codes...............................................................................................13-19 OHCF (Trays 6/7) specifications...............................................................................
Table of Contents Fault codes...........................................................................................................16-11 Specifications...................................................................................................................16-26 17 Standard/Booklet Maker Finisher..................................................17-1 Manual decurling feature on the finisher................................................................17-3 Folding feature....................
Table of Contents 18 SquareFold Trimmer Module...........................................................18-1 Overview................................................................................................................................18-1 Identifying the components.........................................................................................18-2 Main components................................................................................................18-2 Paper path..............
1 Product overview This machine is a full color/black and white copier and network printer that operates at a speed of 75 copies/prints per minute. Machine components 1 Optional feeding device Shown is the optional 2-tray Oversized High Capacity Feeder (OHCF). Other optional feeding devices are available. 2 User Interface (UI) The User Interface (UI) consists of the touch screen and control panel with the buttons and keypad.
Product overview 4 Toner cover Open this cover to access and replace the toner/dry ink cartridges. 5 Front door/cover Open this door/cover to clear paper jams and to replace various Customer Replaceable Units (CRUs). 6 Paper Trays 1, 2, and 3 Trays 1, 2, and 3 are identical. The trays accommodate a variety of sizes and weights; refer to the Specifications chapter for detailed information.
Product overview Document feeder Tips for using the Duplex Automatic Document Feeder (DADF): • A maximum of 250 documents can be scanned at one time by using the document feeder. • Mixed-size original documents can be used; however, the top left corners of the original documents must be aligned in the document handler. • Remove any staples and paper clips from the documents before loading them in the document feeder. • For best output, ensure that the documents are in good condition.
Product overview User Interface (UI) 1. Touch screen 2. Services Home 3. Services 4. Job Status 5. Machine Status 6. Log In/Out 7. Energy Saver 8. Clear All 9. Stop 10. Start 11. Interrupt 12. Keypad 13. Language 14.
Product overview Print server overview One of the following print servers may be available and used with your machine: • Xerox® FreeFlow® Print Server • Xerox® EX Print Server, Powered by Fiery® • Xerox® Integrated Fiery® Color Server Note For detailed information on your specific print server, refer to the customer documentation that was delivered with it. Power on/off Two power switches The machine has two power switches: 1. 2. Power switch: Use this switch to turn on or turn off the machine.
Product overview Important Always power off the Power Switch first and then power off the Main Power Switch. Power on After turning the power on, the machine takes approximately 3 minutes to warm up before you can start making copies. 1. Open the cover. 2. Press the power switch to the On position. The Please wait... message indicates that the machine is warming up. The machine cannot be used while it is warming up. Power off 1. Press the power switch to the Off position. 2.
Product overview Here are two examples: • If the Low Power Mode is set to 15 minutes and Sleep Mode is set to 60 minutes, Sleep Mode activates after 60 minutes of total inactivity and not 60 minutes after the Low Power Mode begins. • If the Low Power Mode is set to 15 minutes and the Sleep mode is set to 20 minutes, the Sleep Mode activates 5 minutes after the Low Power Mode begins. Note To manually enter power saver, press the Energy Saver button on the UI.
Product overview High Capacity Feeder (Tray 6), 1-tray The 1-tray High Capacity Feeder (HCF), otherwise known as Tray 6, provides a 2,000-sheet, letter-size (8.5 x 11 in./A4) paper source. Note Only letter-size (8.5 x 11 in.)/A4 paper, Long Edge Feed (LEF) can be used in this tray. Oversized High Capacity Feeder, 1 or 2-trays The Oversized High Capacity Feeder (OHCF) is available in a 1-tray or 2-tray option. The OHCF feeds a variety of stock sizes, including standard and oversized stock up to 13 x 19.
Product overview 1 2-tray OHCF (with Bypass) 2 1-tray OHCF (with Bypass and storage cabinet above the tray) Advanced Finisher The Advanced Finisher provides a wide range of finishing options, including offset stacking, stapling, and hole punching.
Product overview Professional Finisher with Booklet Maker The Professional Finisher is equipped with a Booklet Maker and provides a wide range of finishing options. Interface Module The Interface Module is required with MANY of the finishing devices. The Interface Module provides communication and a paper path between the print engine and any attached finishing device or devices.
Product overview GBC®AdvancedPunch™ The GBC AdvancedPunch may be attached to a variety of optional finishing accessories. The GBC AdvancedPunch provides another level of finishing options to your output by allowing you to punch holes in 8.5 x 11 in./A4 documents, which support a variety of binding styles. Punch types include 19-hole to a maximum of 32-Hole for 8.5 x 11 in. media. A4 media supports punch types 21-hole to a maximum of 47-hole.
Product overview Standard/Booklet Maker Finisher The Standard and Booklet Maker Finishers provide a wide range of finishing/folding options. You can enhance the finishing options by adding the optional C/Z Folder to either finisher. Standard Finisher with optional C/Z Folder Booklet Maker Finisher with optional C/Z Folder Note Both the Standard Finisher and the Booklet Maker Finisher are shown here with the required Interface Module.
Product overview SquareFold® Trimmer Module The SquareFold Trimmer Module is an optional finishing device that is used in conjunction with the Booklet Maker Finisher. Note The SquareFold Trimmer Module is shown here with the required Booklet Maker Finisher (also known as Light Production C Finisher with optional Booklet Maker).
Product overview 1-14 Xerox® Color C75 Press User Guide
2 Where to find help Help on the World Wide Web Xerox on the World Wide Web: For system support, user help, customer documentation, and service support, go to www.xerox.com and click the Contact Us link for specific contact information/telephone numbers in your area. Note You can get the latest customer documentation updates for your product by going to www.xerox.com. Be sure to periodically check this website for the latest information on your product.
Where to find help 2-2 Xerox® Color C75 Press User Guide
3 Submitting a print job These exercises require the PDF files for the User Guide and System Administration Guide. If you do not have an electronic copy of these PDFs, download them from www.xerox.com. The exercises instruct you on how to print one of the customer documentation guides (User Guide or System Administration Guide). Printing from your computer 1. 2. 3. 4. 5. 6. 7. From your computer open one of the PDFs files in Adobe® Acrobat Reader. Select File > Print.
Submitting a print job 7. 8. 9. 10. Select OK. Select the desired print queue. Select the desired output options such as quantity, 1- or 2-sided printing. Select Print. The job is sent to the desired queue and either held or immediately printed. 11. Select Close. Printing from the Xerox EX Print Server, Powered by EFI 1. Copy the customer documentation PDF files onto a storage device such as a flash drive or CD/DVD. 2. Connect your storage device to the print server. 3.
4 Paper and other media Loading media in trays 1, 2, and 3 Trays 1, 2, and 3 are identical. Each tray has a capacity of 550 sheets of 20 lb./75 gsm paper. Stock can be LEF or SEF, landscape or portrait. Loading paper in trays 1, 2, and 3 Note A paper jam may occur if a tray is opened while it is being used to feed stock. 1. 2. 3. 4. 5. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Open the ream of paper with the seam side facing up.
Paper and other media 7. Gently push in the tray until it comes to a stop. If enabled by your System Administrator, the Paper Tray settings screen may be displayed on the UI. 8. If changes have been made to the paper tray, select the Change Settings button; otherwise, proceed to the next step. a) Make the desired selections for Paper Type/Paper Weight, Paper Size, and Paper Color. b) If necessary, make the desired changes to paper curl and alignment adjustment.
Paper and other media b) If necessary, make the desired changes to paper curl and alignment adjustment. Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 8. Select Confirm to close the window. 9. For network print jobs, refer to your print server customer documentation for instructions on loading tab stock into a tray. Loading transparencies in trays 1, 2, and 3 1.
Paper and other media Note Refer to the System Administration Guide for detailed information on the paper curl and alignment adjustment options. c) Select Save until you are returned to the tray settings window. 8. Select Confirm to close the window. Loading pre-drilled stock in trays 1, 2, and 3 1. 2. 3. 4. 5. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Open the ream of paper with the seam side facing up.
Paper and other media Loading media in the Bypass tray When using the Bypass tray (Tray 5): • This tray is used primarily when using a small quantity and special media (such as envelopes). • Stock can be loaded either long or short edge feed (portrait or landscape). • You must manually enter the paper size on the machine UI. • If you use a non-standard paper size often, you can preset the paper size on the device. The preset size then displays under Standard Sizes in the Tray 5 (Bypass) screen.
Paper and other media 6. Insert the paper or media into the tray until it stops. 7. Adjust the paper guides so that they touch the edges of the stack. If enabled by your System Administrator, the Paper Tray settings screen may be displayed on the UI. 8. If changes have been made to the paper tray, select the Change Settings button; otherwise, proceed to the next step. a) Make the desired selections for Paper Type/Paper Weight, Paper Size, and Paper Color.
Paper and other media 5. Insert the tab stock into the tray with the side to be copied or printed on face up and with the tabs to the left. 6. Continue to insert the paper or media into the tray until it stops. 7. Adjust the paper guides so that they touch the edges of the stack. If enabled by your System Administrator, the Paper Tray settings screen may be displayed on the UI. 8. If changes have been made to the paper tray, select the Change Settings button; otherwise, proceed to the next step.
Paper and other media 1. 2. 3. 4. Gently extend the Bypass tray (Tray 5) as necessary to accommodate the paper. Hold the center of the paper guides and slide them to the desired paper size. Select the appropriate paper stock for your print job. Fan the transparencies to stop them from sticking together before loading into the tray. 5. Insert the transparencies into the tray with the side to be copied or printed on face up and with the removable stripe to right. 6.
Paper and other media Loading pre-drilled stock in the Bypass tray (Tray 5) 1. 2. 3. 4. 5. Gently extend the Bypass tray (Tray 5) as necessary to accommodate the paper. Hold the center of the paper guides and slide them to the desired paper size. Select the appropriate paper stock for your print job. Fan the sheets before loading them into the tray. Insert the pre-drilled stock into the tray in the LEF direction with the holes to the right. 6.
Paper and other media c) Select Save until you are returned to the tray settings window. 9. Select Confirm to close the window. Loading media in optional feeding devices Refer to the specific chapter for information and instructions on loading media in the optional feeding devices. Loading post-process media in optional finishing devices Refer to the specific chapter for information on loading post-process media in the optional finishing devices.
5 Copy Basic copy using the document feeder 1. Adjust the movable document guides to their widest position. 2. Load the documents face up with the first page on top and with the headings toward the back or left of the machine. The confirmation indicator lights to show that the documents are loaded correctly. 3. Press the Services Home button. 4. Select Copy on the Services Home screen. 5. From the Copy screen, select the desired features/options.
Copy • • • • • • • Reduce/Enlarge Paper Supply Output Color Copy Output 2-Sided Copying Original Type Lighten/Darken The features displayed on the main Copy screen vary depending on how the main Copy screen is configured by the administrator. 6. Enter the quantity. 7. Press Start. Basic copy using the document glass 1. Open the document feeder. 2. Place the document face down by aligning it as shown in the illustration. 3. Press the Services Home button. 4. Select Copy on the Services Home screen. 5.
Copy • • • • • Output Color Copy Output 2-Sided Copying Original Type Lighten/Darken The features displayed on the main Copy screen vary depending on how the main Copy screen is configured by the administrator. 6. Enter the quantity. 7. Press Start.
Copy Auto% This selection proportionally reduces or enlarges the image so that it will fit onto your chosen paper. If this option is selected, you must also select a specific paper tray. Preset R/E buttons Depending on what the System Administrator has selected, you see several percentage options for reduction or enlargement. These buttons can be customized by the Administrator to display the reduction/enlargement ratios that you frequently use.
Copy More button Displays the Paper Supply screen showing all available trays for the machine and their media content. Output Color Select the desired Output Color option which best applies to the job. The options include: Auto Detect This option allows the machine to automatically detect if the original document is in color or black and white. Color This option generates copies with full color output, using all four printing colors - cyan, magenta, yellow, and black.
Copy Use the Copy Output feature to select the desired options for your output; options include: • • • • • • Auto Collated Uncollated Uncollated with Separators Original Orientation Optional finishing features, including: - Output Destination/Offset Stapling Hole Punching C/Z Folding 2 Sided Copying Note The 2 Sided Copying option may be accessed either from the main Copy screen or from the Output Format tab.
Copy Rotate Side 2 Select this option to rotate the second side of the original. Do not select this option if you want all of your originals to have the same orientation. This option is sometimes called Top-to-Bottom. For your original documents, select this option when the pages of your original documents have the opposite orientation such as on a calendar. For copy output, select this option to copy/print the reverse side of a page so that the finished document opens like a calendar.
Copy Photo This option is specifically designed to copy photographs or magazine pictures without any text or line drawings. This option prevents faint reproduction of colors. Select from Printed Original, Photograph or Photocopied Original. Map Use this option for making copies of documents that have text on colored backgrounds such as maps. Lighten/Darken Note The Lighten/Darken option may be accessed either from the main Copy screen or from the Image Quality tab and then by selecting Image Options.
Copy Sharpness This option controls the balance between sharp text and moiré (patterns within the image). Move the slider control down (Soften) to produce an image with a smooth, uniform appearance ideally suited for photographic scanned images. Move the slider control up (Sharpen) to produce an image with better quality text or line art. Saturation This option allows colors to become more or less vivid. To make the colors on your output more vivid, move the slide bar up.
Copy Warm This option produces a soft image on the output and adding a warm, reddish tint to low density colors. Use this setting to apply a light pink tone to skin colors and to give a soft tone to dark, warm colors. Cool This option produces a strong, clear blue tone on the output. This setting makes blue color stronger and makes dark, cold colors clearer. Shadow Suppression This option reduces or eliminates any background shadow caused by colored paper or newspaper originals.
Copy • • • • • • Original Size Edge Erase Image Shift Image Rotation Invert Image Original Orientation Book Copying Bound originals (such as books) can be placed on the document glass to make 1-sided or 2-sided copies. The bound original should be placed face down and registered to the rear left corner of the document glass. Align the top of the bound original against the rear edge of the document glass. Book Copying options include: Both Pages Copies both pages in page order.
Copy 2 Sided Book Copying You can make 2-sided copies from two pages of a bound original. This feature allows you to assign pages when making copies of a bound original so that the copied pages face each other in the same way as the bound original. 2 Sided Book Copying options include: • Select a starting and ending page • Select Starting Page (Left Page or Right Page), and • Selecting Ending Page (Left Page or Right Page).
Copy Print to Edge This option allows you to specify an EQUAL amount to be erased from each of the top, bottom, left, and right edges and the center of your output. Image Shift Image Shift allows you to move the position of the image on the output page. Options include: Off This is the default setting. The image on the copy will be in the same place as the image on the original. Auto Center This option automatically centers the scanned image on the output paper.
Copy On during Auto This option provides automatic rotation of the image on your original to fit correctly on your selected copy paper when Auto Paper Select or Auto% is selected. This option also has the following Rotation Direction options: • Rotation Direction, Staple Position: This option rotates the image to match the stapling edge when originals of different sizes are placed in the document feeder.
Copy Negative Image Select Positive Image or Negative Image. This option converts the black image areas in the original to white, the white image areas to black, and any dark gray image areas to light gray. If the Output Color is set to Color, then the complementary colors are reversed on the printed image. This feature is useful for documents that have a substantial amount of dark background and/or light text and images, saving on toner usage.
Copy Output Format tab The Output Format tab contains the following features: • • • • Booklet Creation Covers Transparency Options Page Layout - Multiple-Up Repeat Images Note Some configurations do not have the Page Layout feature. On these configurations the Multiple-Up and Repeat Images are two separate features on the Output Format tab.
Copy Covers This option allows you to attach covers to the booklet. The front and back covers can be output before the first page and after the last page of the document and on a different type of paper. Select a Covers option: • No Covers: No covers are added. • Blank Covers: Blank media is attached to the output to provide blank covers. • 2 Sided Covers: The first and second pages of the document are copied on both sides of the cover.
Copy Fold and Staple Folding and/or stapling are optional features. These features are available only with finishing devices that provide these capabilities, such as the Booklet Maker Finisher. When available, select the desired Fold and Staple option: • No Fold and Staple: This option produces booklets without folding or stapling. • Fold Only: This option produces booklets that are folded in half. • Fold and Staple: This option produces booklets that are folded in half and stapled in the center.
Copy Both the front and back covers include these additional options: Print on Side 1 Depending on the selected front/back cover option, the following rules apply: • For Front Cover only (no back cover): The first page of the document is copied onto the front side of the front cover. • For Back Cover only (no front cover): The first page of the document is copied onto the front side of the back cover.
Copy Print on Side 2 Depending on the selected front/back cover option, the following rules apply: • For Front Cover only (no back cover): The first page of the document is copied onto the back side of the front cover. • For Back Cover only (no front cover): The first page of the document is copied onto the back side of the back cover.
Copy Print on Both Depending on the selected front/back cover option, the following rules apply: • For Front Cover only (no back cover): The first and second pages of the document are copied onto the front and back sides of the front cover. • For Back Cover only (no front cover): The first and second pages of the document are copied onto the front and back sides of the back cover.
Copy Transparency Options When making a set of transparencies you can insert a divider between each transparency in order to make it easier to manage your presentation slides. You can also produce paper copies of the transparencies in order to distribute them to people. Transparency options include: Paper Supply Use this option to select the tray or trays that contain the transparencies and separator and/or handout stock.
Copy Pages Per Side (Multiple-Up) The Pages Per Side feature is ideal for handouts and storyboards for archival purposes. It allows the scanning of up to eight independent images to fit onto one sheet of paper. Your machine reduces or enlarges the images as needed in order to display them either in portrait (upright) or landscape (sideways) orientation on one page; this is based on the paper supply selected. The examples shown are a typical output that can be produced when using the Pages Per Side feature.
Copy Poster This feature allows you to create a large poster by pasting together copies spread over multiple sheets. Copies are provided with a paste margin so that they can be pasted together. Options include: Output Size This option allows you to choose from a list of preset output poster sizes. Enlargement % This option allows you to enter specific height and width percentage values (from 100% to 400%) for your final poster size. Annotations This option allows you to add a stamp to your copied output.
Copy Sideways Images Select this option when placing the top edge of the document against the left side of the document glass or document feeder. Watermark This option to add a lightly printed sequential control-number, stored watermark, date and time, or serial number on the background of each copy set. This feature can be used to help track confidential documents. For example, you can use sequential numbering to associate distribution copies with specific recipients.
Copy Shift All This option copies the whole image of the document onto tab stock. Use the Shift Value button when you want to adjust the position of the image on the tab area. Shift Value buttons These buttons allow you to specify a shift value in the range of 0-15 mm (0-0.59 in.) in 1 mm (0.039 in.) increments. Add Tab Stock Use this option to select a specific number of tab stock sheets to use. Paper Supply Use this option to select the tray containing the tab stock.
Copy Note In order to use the folding option, the orientation of documents must be short-edge feed (SEF). You must select a paper tray that contains SEF stock. Folding options include: Single Fold (Bi-Fold) Select this option to fold the output copies in half. C-Fold Select this option to fold the output copies in thirds. Z-Fold Select this option to fold the output copies with two folds that are folded in opposite directions, resulting in a type of fan fold.
Copy Z-Fold Half Sheet (shown here with 3-hole punch) This option has two folds that are folded in opposite directions, with two unequal folds. The two unequal folds allow one edge of the sheet to have a longer edge which allows for stapling or hole punching. Image Inside Fold Folds copies so that the image is printed on the inside. Images Outside Fold Folds copies so that the image is printed on the outside.
Copy 9. Open the document feeder and turn the ID card over to copy side 2. 10. Close the document feeder. 11. Press Start to begin scanning side 2. Printing begins and copies are delivered to the output area. Job Assembly tab Build Job This feature allows you to change and save settings individually for each document page or stack. You can then make copies of documents with different settings as one job. 1. Split the hard-copy document into sections for individual programming. 2.
Copy 17. Retrieve the copies from the output area. Sample Job When making multiple copies, you can continue making copies after making and examining a sample set. You can choose to continue or cancel the job after confirmation. To print a sample of the job, perform the following: 1. Press the Services button on the control panel. By default, pressing the Services button will cause the Copy screen to appear. 2. 3. 4. 5. 6. Select Job Assembly > Sample Job. Select Sample Job On. Select Save.
Copy • On: Select this option to have the Next Original option highlighted on the copy screen when scanning is in process. • Off: Select this option to have the Last Original option highlighted on the copy screen the scanning process is in process. 4. Select Save to save your choice. This feature is available only when Collated is selected in the Copy Output screen. 5. Close the document feeder. 6.
Copy The Delete Outside/Delete Inside Area 1 screen is displayed; use this screen to define the first area for deletion (omission) from the copy output. 7. To define a specific area, enter the two X/Y coordinates within a range 0.0-17.0 inches (0.0-431.8 mm). Navigate from coordinate to coordinate by selecting each X/Y button: a) Select the Y1 box and use the numeric keypad on the control panel to enter the value for Y1.
6 Scan The scan feature supports several methods for scanning and storing an original document. This machine supports the following scan capabilities: • Email: Scans a document and sends the scanned data as an e-mail attachment after converting the data to TIFF, JPEG, PDF, DocuWorks®, or XPS (XML Paper Specification). • Network Scanning: Scans a document using a job template that was created using CentreWare® Internet Services (CWIS).
Scan 3. Press the Services Home button. 4. Select the desired scan method. • • • • • • • E-mail Network Scanning Scan to PC Store to Folder Send from Folder Store to USB Store to WSD 5. Select the desired scan options. • • • • • • • Color Scanning 2 Sided Scanning Original Type Scan Presets Advanced Settings Layout Adjustments E-mail Options or Filing Options 6. Press Start. Scan options Basic scan options The basic scan options are shown on the first tab of the selected scan method.
Scan 2 Sided Scanning 2 Sided Scanning options include: • 1 Sided: Select this option to scan only one side of the document. • 2 Sided: Select this option when both sides of the 2-sided document are in the same orientation. • 2 Sided, Rotate Side 2: Select this option when both sides of the 2-sided document are in opposite orientations. Original Type Original Type options include: • Photo & Text: Select this option when scanning a document that contains both text and photos.
Scan Advanced Settings The options for Advanced Settings are shown on the second tab of the selected scan method; these options include the following: Image Options The Image Options include: • Lighten/Darken: This option provides manual control to adjust the lightness or darkness of the scanned images. Scroll down to darken the scanned image of light originals such as pencil images. Scroll up to lighten the scanned image of dark originals such as half tones or originals with colored backgrounds.
Scan Resolution Choose one of four resolution settings: • 200 dpi (dots per inch): This setting produces normal output quality and a small file size. Use this setting for office documents and photos. • 300 dpi: This setting produces a higher output quality and larger file size. Use this setting for sharper scanning of office documents and photos. • 400 dpi: This setting produces medium output quality and the largest file size.
Scan Original Size Select one of three options that indicate the size of your originals. • Auto Detect: This option automatically detects the size of the scanned pages. All standard sizes are automatically detected. • Manual Size Input: This option allows you to select a standard paper size from the options shown or to input a non-standard (custom) size. • Mixed Size Originals: With this option the machine automatically detects the size of each document.
Scan Filing Options Note Filing Options is not available with the E-mail scan method. Filing Options is the fourth tab of the selected scan method, and options include the following: File Name Use this option to enter a file name. If no name is entered, the system automatically generates a file name. File Format Select the desired file format for scanned data; options include: • PDF: Saves scanned data in PDF format. • PDF/A: Saves scanned data in the PDF/A format.
Scan Compression Method options When Manual Select is chosen for the Compression Method, some or all of the following options are available. For black and white images/pages only, select one of the following options: • Modified Modified Read (MMR): This setting is automatically selected when either Photo and Text or Text is chosen for Original Type. • Modified Huffman (MH): This setting is automatically selected when Photo is chosen for Original Type.
Scan File Name Use this option to enter a file name. If no name is entered, the system automatically generates a file name. File Format Select the desired file format for scanned data; options include: • PDF: Saves scanned data in PDF format. • PDF/A: Saves scanned data in the PDF/A format. PDF/A is used primarily for archiving and long-term preservation. • TIFF: Saves scanned data in TIFF format. • JPEG: Saves scanned data in JPEG format.
Scan Compression Method options When Manual Select is chosen for the Compression Method, some or all of the following options are available. For black and white images/pages only, select one of the following options: • Modified Modified Read (MMR): This setting is automatically selected when either Photo and Text or Text is chosen for Original Type. • Modified Huffman (MH): This setting is automatically selected when Photo is chosen for Original Type.
Scan Reply To Use this option to enter a reply recipient email address. Read Receipts This option requests an email with the delivery status from the recipient to the sender. E-mail The E-mail feature scans a document and sends the scanned data as an e-mail attachment to one or more recipients. E-mail components New Recipient If the recipient of the e-mail cannot be found in the address book, select New Recipient option to add the address in the To, Cc, or Bcc field of the e-mail.
Scan Subject Use this field to enter the subject of the e-mail. A maximum of 128 characters may be entered for the subject line. Message Use this field to enter a message to the recipient. A maximum of 512 characters may be entered for the e-mail body text. Preview Select this check box in order to preview the scanned images/data. Note Scanned images/data cannot be previewed with E-mail Options > File Format > MRC High Compression > On. Scanning to an e-mail address 1.
Scan • • • • To send a copy of the email to the sender, select Add Me. Edit or remove recipients from the Recipient(s) field. Select Subject to enter and save an e-mail subject. Select Message to enter and save the e-mail message. 9. Select the desired scan options. • • • • • • • Color Scanning 2 Sided Scanning Original Type Scan Presets Advanced Settings Layout Adjustments E-mail Options or Filing Options 10. Press Start.
Scan Go To Use the numeric keypad to enter a 3-digit job template number. The job template then appears at the top of the list. Template Description This displays the Template Description screen. This button is available for selection only when a description has been added to a job template. Update Templates Select this button to refresh the information. If a created job template is not displayed, select Update Templates to display all the job templates.
Scan • 2 Sided (Head to Head): Select this option when both sides of the 2-sided document are in the same orientation. • 2 Sided (Head to Toe): Select this option when both sides of the 2-sided document are in opposite orientations. • More: Displays the 2 Sided Scanning window. 9. If More is selected, the 2 Sided Scanning window opens. Select an option. • 1 Side: Select this option to scan only one side of the document. • 2 Sided: Select this option to scan both sides of the document.
Scan Scan to PC The Scan to PC service allows you to scan documents and send the scanned data to a network computer using the FTP or SMB protocol. Scan to PC components Transfer Protocol The Scan to PC service allows you to scan documents and send the scanned data to a network computer using the FTP or SMB protocol. Specify the protocol to use when selecting Transfer Protocol. Address Book Specify the recipient from the Address Book. Browse Network for PC Specify a destination PC by browsing your network.
Scan 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Select Close. Browse the network for a PC. Select Scan to PC from Services Home. Select Browse. Select the destination to save the data in. To locate a file, select Previous or Next to move to another level and view other destinations. Specify a destination. On the Scan to PC window, select in the Server section of the window. Enter information to identify the server using the keyboard displayed on the screen.
Scan Go to Use the numeric keypad to enter a 3-digit folder number. The folder then appears at the top of the list. File List Select a folder and then select this button to display the File List screen. You can confirm or delete files stored in the folder. Save using the USB Memory Device (optional) The Store to USB is an optional service that allows you to scan documents and save the scanned data to a USB memory device. Use the following USB memory devices: • A formatted USB memory device • A USB 2.
Scan Color Scanning Select to set the output color to scan a document. You can choose Auto Detect, Color, Black & White, or Grayscale. 2 Sided Scanning Select to automatically scan both sides of a 2-sided document. If you select the binding style, the print job will scan both sides in the same orientation. Original Type Select to identify the type of document. Select Photo & Text, Text, or Photo. Scan Presets Predefined scan settings.
Scan 5. The scanned date will be forwarded to the specified destination. 6. Check the forwarded data on the destination computer.
7 Job Status Job Status overview The Job Status feature allows the user to check active, pending, and completed jobs. The ability to cancel printing or print pending-print jobs is also available from Job Status. Active Jobs tab 1. 2. 3. 4. 5. 6. 7. 8. Press the Job Status button on the control panel. Select the Active Jobs tab. From the View pull-down menu, select the desired job. From the displayed list, select the applicable job to view. Use the up or down buttons to navigate the list.
Job Status 2. 3. 4. 5. 6. 7-2 Select the Completed Jobs tab. From the View pull-down menu, select the desired job. Use the scroll bar to navigate the list. To check the details of a job, select the job from the displayed list. After checking the job details, select Close.
8 Machine Status Machine Status Press the Machine Status button on the UI control panel to access the Machine Status information and features.
Machine Status Machine Configuration Select the Machine Configuration button to display a list of the various hardware components and options that are available on the machine. The list also displays the status of each of these components and options. Hardware components and options include the document feeder, paper trays, and any optional feeding and finishing devices attached to the machine.
Machine Status Faults tab The Faults tab provides access to fault information and error messages. Access to this tab is by pressing the Machine Status button on the control panel and selecting the Fault tab on the UI. Current Faults If there are any current faults affecting the machine, select the Current Faults button to view a list those faults. From the Current Faults screen, select a fault to view instructions on how to fix the error.
Machine Status Billing meters/usage counters The Billing Information feature displays the total number of prints/copies made by the machine and also allows the user to view specific billing meter/usage counter information. The main Billing Information screen displays: • The Machine Serial Number • Total Impressions: This is the total number of prints/copies made on the machine.
Machine Status All Usage Counters This view provides a complete total of all the counters, including the totals from the Impression Counters, Sheet Counters, and Images Sent Counters. User Account Billing Information Note This feature is available only if the Accounting feature is enabled. For more information on the Accounting feature, refer to the System Administration Guide.
Machine Status Add Address Book Entry Select to add Address and Recipient Information. To add, select an available entry and enter the information. To view an entry, select the entry and the information will automatically display. Paper Tray Attributes The Paper Tray Attributes feature allows the user to change the attributes of a paper tray, including size, type, and weight. Note The Paper Tray Attributes feature appears on the Tools tab only if the system administrator has made it available to users.
9 Maintenance Cleaning the machine Read and adhere to the following information when cleaning the machine: • Before you start to clean the machine, be sure to switch off the power and unplug the machine. Cleaning the machine without switching off the power may cause an electric shock. • Do not use benzene, paint thinner, other volatile liquids, or spray insect repellent on the machine as doing so may discolor, deform, or crack covers.
Maintenance Cleaning the exterior 1. Wipe the exterior with a soft cloth moistened with water. If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. 2. Wipe off any excess water from the exterior with a soft cloth. Cleaning the document cover and glass 1. Cleaning the document cover a) Raise the document feeder.
Maintenance b) To remove dirt, wipe the document cover with a soft cloth moistened with water and then wipe it dry with a soft cloth. If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. 2. Cleaning the document (platen) glass a) To remove dirt, wipe the document glass with a soft cloth moistened with water and then wipe it dry with a soft cloth.
Maintenance b) With the document feeder open, pull the lever that is located at the top of the document cover. Part of the document cover pulls away from the assembly, which allows better access to the second-side scanning lens assembly. c) To remove dirt, wipe the mirrored glass, metal strip, both sides of the white-plastic strip, and the rollers with a soft cloth moistened with water, and then wipe it dry with a soft cloth.
Maintenance Caution Do not press heavily on the mirrored glass as this will result in damage to the film around the glass surface. Note If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. 4. Once the second-side scanning assembly is clean, return the document cover to its original position and ensure that the lever is locked in place. If you touch the document cover with your bare hands, wipe it clean before closing the document feeder.
Maintenance 2. While turning the rollers, gently clean them with a soft cloth moistened with water. Caution Use a cloth that has been thoroughly wrung to prevent drops of water falling into the machine. Drops of water on internal components may cause a malfunction. If dirt is difficult to remove, try gently wiping with a soft cloth moistened with a small amount of neutral detergent. 3. Close the top cover of the document feeder until you hear it click into place. 4.
Maintenance Customer Replaceable Units (CRUs) Toner/dry ink cartridges • Black Toner Cartridge; reorder quantity: 2/box • Cyan Toner Cartridge; reorder quantity: 1/box • Magenta Toner Cartridge; reorder quantity: 1/box • Yellow Toner Cartridge; reorder quantity: 1/box Drum cartridges • Black Drum Cartridge; reorder quantity: 1/box • Cyan Drum Cartridge; reorder quantity: 1/box • Magenta Drum Cartridge; reorder quantity: 1/box • Yellow Drum Cartridge; reorder quantity: 1/box Other CRUs • Toner Waste Bottle;
Maintenance Replacing a toner cartridge Warning Replace a toner cartridge while the machine is ON. Before replacing a cartridge, ensure that the machine is given time to cool down. Failure to do so may result in burns to the skin if certain parts of the machine are touched. 1. Open the toner cover, located just above the machine front door/cover. 2. Lay paper on the floor before removing the cartridge. This will allow any excess toner to fall on the paper. 3.
Maintenance 4. Remove the toner cartridge by gently pulling it straight out. Be careful to not get toner on clothing. 5. Dispose the old toner cartridge as normal office waste or recycle the cartridge. 6. Remove the new toner cartridge from its packaging. 7. Gently tilt the new cartridge up and down and then left and right to redistribute the toner. 8.
Maintenance Replacing the toner waste bottle 1. Ensure that the machine is stopped (not running any jobs), and open the front door/cover. 2. Open the toner waste bottle cover, located to the right of the Area 2 lever. 3. Grip the handle of the toner waste bottle and pull it halfway out of the machine.
Maintenance 4. While holding the center, top part of the bottle with one hand, grip the handle with the other hand, and continue to remove the bottle from the machine. Caution Never use a vacuum cleaner when cleaning up spilled toner. It can cause a small explosion as the toner fills the vacuum cleaner and creates sparks. Use a broom or a cloth moistened with a neutral detergent. 5. Hold the used toner waste bottle firmly with both hands and put it into the provided plastic bag. 6.
Maintenance Caution Replace drum cartridges while the machine is ON. When the power is turned off, all information stored to the machine's memory is erased. 1. Ensure that the machine power is ON and proceed to the next step. 2. Ensure that the machine is stopped (not running any jobs), and open the front door/cover.
Maintenance 3. Pull down the R1-R4 handle. 4. Raise the Release Handle. 5. Open the bag containing the new drum cartridge. Place the new drum cartridge near the machine. Caution Do not touch or scratch the surface of the drum when you take it out from the bag.
Maintenance 6. Unwrap the sheet covering the new drum cartridge and place it under the cartridge. Some drum cartridges may include a protective film. Remove the film on the drum cartridge, if the film is present.
Maintenance 7. Pull out the drum cartridge drawer. 8. Remove the old drum cartridge by holding the finger rings provided at the both ends of the drum cartridge and gently lifting up.
Maintenance 9. Install the new drum cartridge into the machine following the guides with the side marked front facing the front. 10. Press both ends of the drum cartridge to place it in a horizontal position. 11. 12. 13. 14. Immediately close the drum cartridge drawer to protect the other drums from light. Return the Release Handle to its original position. Return the R1-R4 handle to the original position and close the front door/cover.
Maintenance Replacing the fuser Note Power off the machine and allow 5-10 minutes for the fuser to cool down before performing this procedure. Always observe the warning labels inside the machine. 1. Open the front door/cover. 2. Grasp Handle 2 and turn it to the unlocked position.
Maintenance 3. Carefully pull out the transfer module. 4. Pull out the fuser handle.
Maintenance 5. Grab and lift the amber-gold colored handle only, lift, and pull up and out of the transfer module. 6. Dispose of the old fuser as normal office waste or recycle the fuser. 7. Remove the new fuser from its packaging.
Maintenance 8. If using multiple fusers, set the new fuser to a specific media width by rotating the Fuser Width Switch to the desired number/media width. Switch Number Media Size 0 (default value) All 1 A4/Letter SEF 2 A3 SEF A4/Letter LEF, 12 in. (304.8 mm) 3 A5, Post Card 4 SRA3, 13 in. (330.2 mm) 5-7 Custom set by the Xerox Service Representative Note For detailed information, refer to the Fuser hints and tips section of the Problem Solving chapter. 9.
Maintenance 10. Close the transfer module. 11. Turn Handle 2 to the locked position. 12. Close the front door/cover of the printer.
Maintenance 9-22 Xerox® Color C75 Press User Guide
10 Problem solving Paper jams If a paper jam occurs, a fault screen displays a message on the UI indicating in which area the jam is situated. Follow the instructions provided for clearing the jam and resuming machine operation. Document feeder jams 1. Gently lift the latch of the document feeder top cover until it is completely open.
Problem solving 2. Open the left cover until it comes to a stop. 3. If the document is not caught in the entry of the document feeder, then remove it. 4. If instructed to open the inner cover, lift up the lever, and open the inner cover. Remove the jammed document. Note If the document is stuck, do not pull on it forcefully, as this could damage the document.
Problem solving 5. If the jam is inside of the left cover, remove the jammed document. 6. Close the following open covers until they click into place. Close them in the following order: • Inner cover • Top cover • Left cover 7. If a document jam cannot be found, slowly raise the document feeder, and if the document is there, remove it. 8. Close the document feeder.
Problem solving 9. If indicated, raise the feeder tray area and remove the document. 10. Gently return the feeder tray to its original position. 11. After removing the jammed document, follow the instructions to reload the entire document set into the document feeder. Note Ensure that there are not any torn, wrinkled, or folded documents in the document set. To scan torn, wrinkled or folded documents, use the Document Glass, only.
Problem solving 2. Open the belt of the document cover while gripping the lever, and remove the jammed document. 3. Gently return the belt to the original position. 4. Close the document feeder. 5. Follow the instructions to reload the entire document set into the document feeder. Note Ensure that there are not any torn, wrinkled, or folded documents in the document set. To scan torn, wrinkled or folded documents, use the Document Glass, only.
Problem solving Lower left cover jams 1. Open the lower left cover 2. Remove the jammed paper. 3. Close the lower left cover.
Problem solving Main unit jams 1. Open the front door/cover. 2. Rotate Handle 2 to the right until it is in the horizontal position, and then pull out the transfer module. 3. Remove the visible jammed paper. Warning To avoid burns to the skin, never touch the fuser-labeled area where it indicates High Temperature and Caution.
Problem solving 4. After clearing the jammed sheets, ensure that no torn paper pieces are left in the machine. 5. Move Handle 2a to the right and remove any jammed paper. 6. Pull down Handle 2d and remove the jammed paper. 7. Return Handle 2a and Handle 2d to their original position.
Problem solving 8. Push in the transfer module completely and rotate Handle 2 to the left. 9. Close the front door/cover. 10. Run five blank sheets to clean left-over toner from the fuser roll and resume the copying/printing process. Paper jams in Trays 1-3 Note Paper is sometimes torn and remains inside the machine if you open a tray without checking the paper jam position. This may cause machine malfunction. Check where the paper jam occurred before clearing the problem. 1.
Problem solving 2. Remove the jammed paper. 3. Push the tray in gently until it comes to a stop.
Problem solving Paper jams in the Bypass (Tray 5) Tip Always ensure that all paper jams, including any small, ripped pieces of paper, are cleared before proceeding with any copy/print jobs. 1. Remove the jammed paper and any paper that is loaded from the Bypass tray. Note If paper is torn, check inside the machine and remove it. 2. Open the tray cover and remove jammed paper.
Problem solving 3. Close the tray cover. 4. Reload paper into the tray and resume copying/printing. Envelope jams in the Bypass tray Note Envelopes can be fed only from the Bypass tray. Check that the envelopes are within specification. Carefully read and adhere to the following guidelines when using envelopes in the Bypass Tray: • Always ensure that the Bypass tray guides are against the edges of the envelopes. • Check that the attributes of the paper tray are set correctly.
Problem solving 2. Open the Inverter bottom right cover by pressing the down arrow button. 3. Pull sheet straight down toward the floor. Warning When clearing this jam, the sheet should be pulled straight down toward the floor. Pulling the sheet at an angle toward the front of the machine can cause damage to the fuser roll.
Problem solving 4. Close the Inverter bottom right cover. 5. If the finisher is installed, close the front door of the finisher. Fault Codes If an error caused the printing to end abnormally, or a malfunction occurred in the machine, then an error code is displayed. If an error code appears that is not listed in the table below, or if an error persists after following the listed solution, then contact your Xerox Customer Support Center.
Problem solving Remedy: Decrease [Scan Resolution] to [400d pi] or less, and rescan. 003-753 Cause: When scanning a mixed size document using the 2 sided simultaneous scan feature with 300, 400, or 600 dpi, an error occurs. Remedy: Decrease [Scan Resolution] to [200 dpi] or less, and rescan. 003-754 Cause: An error occurred in the document feeder. Remedy: Reprocess the job. 003-755 Cause: An error occurred in the document feeder. Remedy: Reprocess the job.
Problem solving 005-275 Cause: An error occurred in the document feeder. Remedy: Power-cycle the machine. Contact your Xerox Customer Support Center. 005-280 Cause: An error occurred in the document feeder. Remedy: Power-cycle the machine. Contact your Xerox Customer Support Center. 005-281 Cause: An error occurred in the document feeder. Remedy: Power-cycle the machine. Contact your Xerox Customer Support Center. 005-282 Cause: An error occurred in the document feeder. Remedy: Power-cycle the machine.
Problem solving 016-219 Cause: The machine does not have the software license. Remedy: Power-cycle the machine. Contact your Xerox Customer Support Center. 016-220 Cause: An error occurred in the document scanner. Remedy: Power-cycle the machine. Contact your Xerox Customer Support Center. 016-221 Cause: An error occurred in the document scanner. Remedy: Power-cycle the machine. Contact your Xerox Customer Support Center. 016-222 Cause: An error occurred in the document scanner.
Problem solving 016-708 Cause: Annotation is not possible due to insufficient hard disk space. Remedy: Remove unnecessary data from the hard disk to increase free disk space. 016-710 Cause: Delayed print documents cannot be registered. Remedy: Check print options and specify the print data again. If the hard disk is malfunctioning, contact your Xerox Customer Support Center. 016-712 Cause: The machine is unable to process size, because the specified document area is too small.
Problem solving Remedy: Reduce the number of pages of print data, for example, by dividing up the print data or printing one copy at a time when making multiple copies. 016-755 Cause: Attempted to process PDF file which was specified to printing prohibited. Remedy: Cancel the printing prohibited specification using Adobe Reader, and try to print again. 016-756 Cause: No permissions to use the service. Remedy: Check with your System Administrator. 016-757 Cause: Password is incorrect.
Problem solving Remedy: The hard disk might be defective. When replacing a hard disk, contact your Xerox Customer Support Center. 016-778 Cause: Conversion processing of scanned image was interrupted, because of insufficient disk space. Remedy: Remove unnecessary data from the hard disk to increase free disk space. 016-779 Cause: An error occurred during scanned image conversion processing. Remedy: Retry scanning. 016-780 Cause: A hard disk error occurred during scanned image conversion processing.
Problem solving 016-795 Cause: An error occurred when reading data stored in a media (such as a card reader for a digital camera). Remedy: Check the data stored in the media with a computer. 021-750 Cause: During an inspection or maintenance request, a transmission error occurred, and your Xerox Customer Support Center could not be contacted. Remedy: Check that the phone lines are connected, and try sending an inspection or maintenance request again after a short time.
Problem solving 024-747 Cause: An illegal print parameter combination was set. For example, a non-standard size was specified and Tray Selection was set to Auto. Remedy: Check the print data. In the above case, select Tray 5 (Bypass). 024-987 Cause: The envelope folder tray is full. Remedy: Remove all paper from the tray. Set the output tray for three fold. 024-988 Cause: The envelope folder tray is not detected. Remedy: Check that the folder tray is correctly attached and set.
Problem solving Remedy: Check whether an application linked (CentreWare Flow Service) operates correctly. 027-722 Cause: The job timed out during connection with an application interface destination. Remedy: Try to process the job flow again. 027-723 Cause: Authentication at the application interface destination (CentreWare Flow Service) fails. Remedy: Check a user name and password that is used when creating a job flow. 027-737 Cause: An error occurred while reading data from the job template pool server.
Problem solving 027-746 Cause: The specified job template pool server protocol settings are incorrect. Remedy: Set up the correct port. 027-750 Cause: Attempted to command a job flow to a print document. Print documents are not supported by job flows. Remedy: Check the document before starting the job flow. 027-751 Cause: When following the job flow, an error occurred. Remedy: Check the settings for the job flow. 027-770 Cause: The print data cannot be processed because of PDL error.
Problem solving 062-277 Cause: A communications error occurred between the document scan unit and the document feeder. Remedy: Contact your Xerox Customer Support Center. 062-278 Cause: An error occurred in the document feeder. Remedy: Power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. 062-790 Cause: The scanned document is copy-protected. Remedy: Check to see if the document can be copied.
Problem solving Remedy: Check paper loaded in Tray 2, and power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. Trays other than Tray 2 can be used. 073-210 Cause: Tray 3 malfunctioned. Remedy: Check paper loaded in Tray 3, and power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. Trays other than Tray 3 can be used.
Problem solving 078-282 Cause: Paper Tray 5 (Bypass) malfunctioned. Remedy: Power-cycle the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 078-283 Cause: Paper Tray 5 (Bypass) malfunctioned. Remedy: Power-cycle the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 078-281 Cause: Paper Tray 5 (Bypass) malfunctioned.
Problem solving 116-780 Cause: There is a problem with the document attached to the received mail. Remedy: Check the attached document. 123-400 Cause: A malfunction occurred in the machine. Remedy: Power-cycle the machine. If the machine is not improved by performing the relevant remedy, contact your Xerox Customer Support Center. 124-709 Cause: The number of pages exceeds the number of pages that can be stapled.
Problem solving Remedy: Remove and reinsert the cable connection between the printer and the controller. Power off and on both the printer and the controller. If the problem persists, call the Customer Support Center. 127-311 Cause: Detected a fatal error by the controller. Remedy: Power on/off both the controller and the printer. If the problem persists, contact the Customer Support Center.
Problem solving 8.5 x 11 in./A4 original was not enlarged onto an 11 x 17 in./A3 page Remedy: Select a percentage for enlargement, or select the required paper tray and Auto % reduce/enlarge. Deformed transparencies Remedy: Check to see if Transparencies are selected on the Paper Type screen. The machine automatically adjusts for different types of media; paper can tolerate more heat than transparencies.
Problem solving Other faults This section contains a problem-solving table to help you locate and resolve a problem. Locate the defect in the Problem column and perform the task in the Corrective Action column. The machine does not successfully complete a copy job. Remedy: • Check that your machine is switched on. The screen on the control panel window should contain some information, or the Power Saver light should be illuminated.
Problem solving Cause: The background of your output is dirty, gray, shadowed or has a tint to it. Remedy: Perform the following: • Access and change the Lighten/Darken setting by selecting the General Settings tab. • Clean the Document Glass and the white underside of the Document Feeder. Use a lint-free cloth, lightly dampened with Xerox Anti-Static or General Cleaning Fluid or another suitable non-abrasive glass cleaner.
Problem solving Color Lines, Streaks, Spots, Smears, or Bands Cause: A machine component may need to be replaced. Remedy: For both network print jobs and copy/scan jobs, perform the following: • If lines or streaks are present, check the IBT Cleaner Assembly for wear or damage, and replace as required. • If the defect occurs every 36 mm on the prints, do not replace the Drum. This interval is caused by a damaged or defective Developer Housing. Contact the Customer Support Center.
Problem solving Paper is delivered by the machine, but no image is present. Cause: Original may not be loaded correctly. Remedy: If you are copying your original from the Document Glass, ensure that your original is loaded face down and to the rear left of the document glass. White Lines, Streaks, Spots, Bands or Deletions Cause: Media being used may not be within machine specifications. Remedy: Ensure that the paper loaded is within machine specifications. Go to the Specifications chapter for information.
Problem solving Paper problems Cause: Damaged Paper Remedy: Open the front door and check that there are no obstacles in the paper path. Go to the Jam Clearance topic for information on clearing the paper paths. Cause: Paper is ripped, creased or wrinkled. The edges or corners curl. Remedy: Perform the following: Remedy: Load a new ream of paper into the selected paper tray. • Ensure that the paper loaded is within machine specifications.
Problem solving Output is not straight but slanted at an angle. Cause: Original document issues or paper tray problems. Remedy: Ensure that the paper loaded is within machine specifications. Go to the Specifications chapter for information on paper specifications and storage. • Load a new ream of paper into the selected paper tray. • Open the front door and check that there are no obstacles in the paper path. • Go to the Jam Clearance topic for information on clearing the paper paths.
Problem solving Hints and tips Fuser hints and tips Extending fuser life To extend the life of your fuser, Xerox recommends the usage of multiple fusers. Multiple fusers provide maximum copy/print output for longer periods of time and ensure image defects on output are avoided. Depending on the types of jobs run and their frequency, you may want more than one fuser available, such as the following for example: • One fuser roll for narrower paper • One fuser for wider paper Preventing fuser jams 1.
Problem solving Heavyweight 1 or Coated 1 modes because they will be fed face-up into the inverter. • Looking at the paper size on the ream wrapper can identify Long Grain paper. The second number in the size indicates the grain direction. For example 11 x 17 in./A3 indicates the grain is in the 17 inch/431.8 mm direction. This paper is Long Grain. 17 x 11 in./A3 indicates the grain is in the 11 inch/279.4 mm direction. This paper is Short Grain. • Heavyweight 1 or Coated 1 Papers labeled 11 x 17 in.
Problem solving Fuser width switch information With the launch of this product comes a new line of fuser assemblies. The new fuser assemblies are equipped with a width switch. Before installing a new fuser, the customer can select a different switch position, if they have multiple fuser assemblies on site. Setting the width switch to a desired setting reduces/eliminates the wear marks on their fuser. This extends the life of the fuser (or multiple fusers).
Problem solving 1 This number indicates the specific width position set for this fuser. 2 This table defines five default width ranges. • Zero is the default setting. This setting indicates the full width range. • Positions 1-4 apply to specific width ranges. • The last line of the table is blank. This line is used if the customer requires the creation of a special media range (other than the ones indicated for positions 1-4).
Problem solving Switch number Media size Width range 2 A3 SEF A4/Letter LEF 12 in. 250.0 - 306.9 mm (9.84 - 12.08 in.) 3 A5 Postcard 100.0 - 179.9 mm (3.937 - 7.08 in.) 4 SRA3 13 in. 307.0 - 330.2 mm (12.09 - 13.00 in.) 5 Custom 100.0 - 330.2 mm (3.937 - 13.0 in.) 6 Custom 100.0 - 330.2 mm (3.937 - 13.0 in.) 7 Custom 100.0 - 330.2 mm (3.937 - 13.0 in.) Note Positions 5, 6, and 7 must be set by the Xerox Service Representative.
Problem solving 10-42 Xerox® Color C75 Press User Guide
11 Specifications Print engine specifications • Trays 1, 2, 3: Each tray holds a maximum of 550 sheets of 18 lb. bond to 80 lb. cover (64-220 gsm) uncoated paper; 18 lb. to 80 lb. cover (64-220 gsm) coated stock. • Bypass Tray (Tray 5): Holds a maximum of 250 sheets of 18 lb. to 110 lb. cover (64-300 gsm) uncoated paper; 18 lb. to 110 lb. cover (64-300 gsm) coated stock. • All trays run coated stock, heavyweight, transparencies, labels, and tabs. Paper size ranges • Minimum: - Trays 1-3: 5.5 x 7.2 in.
Specifications • Paper weights: Automatic duplexing on all media size up to a maximum of 80 lb. cover/200 gsm; Manual duplexing on media up to 110 lb. cover/300 gsm or coated 100 lb. cover/280 gsm (from the Bypass Tray) • Mixed size originals allowed when selected from the UI and the lead edges have the same dimensions (8.5 x 11 in./A4 LEF, 11 x 17 in./A3 LEF, 8.5 x 11 in./A4 SEF, and 8.
12 High Capacity Feeder (1-tray HCF/Tray 6) HCF (Tray 6) overview The 1-tray High Capacity Feeder (HCF), otherwise known as Tray 6, provides a 2,000-sheet, letter-size (8.5 x 11 in./A4) paper source. Note Only letter-size (8.5 x 11 in.)/A4 paper, Long Edge Feed (LEF) can be used in this tray. Loading paper in the HCF (Tray 6) 1. Select the appropriate paper stock for your print job.
High Capacity Feeder (1-tray HCF/Tray 6) 2. Pull out the tray slowly until it stops. 3. Open the ream of paper with the seam side facing up. 4. Fan the sheets before loading them into the tray. 5. Load the paper in the tray. a) Align the edge of the paper against the RIGHT edge of the tray. b) Move the paper guides to just touch the edges of the paper stack. Do not load materials above the MAX line. 6. Gently push in the tray until it comes to a stop.
High Capacity Feeder (1-tray HCF/Tray 6) c) Select Save until you are returned to the tray settings window. 8. Select Confirm to close the window. Problem solving Clearing paper jams in Tray 6 (1-Tray HCF) 1. Open Tray 6 and remove any jammed paper. Note If paper is torn, check for any torn pieces of paper inside the machine. 2. Gently close the tray. 3. Gently move Tray 6 to the left until it stops.
High Capacity Feeder (1-tray HCF/Tray 6) 4. Grasp the top cover handle and open the top cover. 5. Remove any jammed paper from the top cover area of Tray 6. 6. Close the Tray 6 top cover. 7. Return Tray 6 to its original position. HCF (Tray 6) and lower left cover jams 1. Gently move Tray 6 to the left until it stops.
High Capacity Feeder (1-tray HCF/Tray 6) 2. Gently open the lower left cover while gripping the release handle. 3. Remove the jammed paper. Note If paper is torn, check for any torn pieces of paper inside the machine. 4. Gently close the lower left cover.
High Capacity Feeder (1-tray HCF/Tray 6) 5. Gently move Tray 6 back into position. HCF (1 Tray) fault codes If an error caused the printing to end abnormally, or a malfunction occurred in the machine, then an error code is displayed. When an error code is displayed, all print data of the machine as well as print data stored in the machine's built-in memory is discarded.
High Capacity Feeder (1-tray HCF/Tray 6) 078-102 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 078-151 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine.
High Capacity Feeder (1-tray HCF/Tray 6) Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 078-265 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center.
High Capacity Feeder (1-tray HCF/Tray 6) 078-272 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 078-273 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine.
High Capacity Feeder (1-tray HCF/Tray 6) Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center. 078-280 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the tray errors are not fixed by performing the relevant remedy, contact the Customer Support Center.
High Capacity Feeder (1-tray HCF/Tray 6) 078-943 Cause: (Optional) Paper Tray 6 malfunctioned. Remedy: Check the paper loaded in Tray 6. Power off and then power on the machine. If the errors are not fixed by performing the relevant remedy, contact the Customer Support Center.
High Capacity Feeder (1-tray HCF/Tray 6) 12-12 Xerox® Color C75 Press User Guide
13 Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) The Oversized High Capacity Feeder (OHCF) is available in a 1-tray or 2-tray option. The OHCF feeds a variety of stock sizes, including standard and oversized stock up to 13 x 19.2 in./330.2 x 488 mm. Each tray holds 2,000 sheets.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 1 2-tray OHCF (with Bypass) 2 1-tray OHCF (with Bypass and storage cabinet above the tray) Loading media in the 1 or 2-Tray OHCF Loading paper in the OHCF (1 or 2 Trays) 1. 2. 3. 4. 5. 6. Select the appropriate paper stock for your print job. Pull out the tray slowly until it stops. Open the ream of paper with the seam side facing up. Fan the sheets before loading them into the tray. Load paper into the tray.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 4. Load and align the edge of the tab paper against the right edge of the tray in the LEF direction as shown in following illustration: 5. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 6.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 4. Load transparencies on top of a small stack of same-size paper and align the edge of the transparency against the right edge of the as shown in following illustration: 5. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 6.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 5. Load and register the paper against the right side of the tray as depicted below for LEF direction: 6. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 7. If necessary, set the skew adjustment levers to the desired position for your print job. 8.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 5. Load and register the paper against the right side of the tray as depicted below for LEF direction: 6. Load and register the paper against the right side of the tray as depicted below for SEF direction: 7. Adjust the paper guides by pressing in the guide release and carefully moving the Edge Guide until it lightly touches the edge of the material in the tray. Do not load materials above the MAX line located on the rear Edge Guide. 8.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Skew adjustment levers The skew adjustment levers are found in all paper trays. These levers are used to improve paper feed accuracy and to reduce paper skew problems. 1. Rear skew adjustment lever 2. Right-side skew adjustment lever • These levers should remain in their default position. The position of these levers should be changed only when there is a skew problem when running a specific print job and/or specific media type.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 8. 9. 10. 11. Return the rear skew adjustment lever to its left, default position. Slide the right-side skew adjustment lever toward the front of the paper tray. Gently push in the tray until it comes to a stop. From the Tray Properties window, enter the correct paper information, including size, type, weight, and if necessary, paper curl and/or alignment option. 12. Select OK to save the information and close the Tray Properties window. 13.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Perform the following to replace the OHCF feed rolls: 1. Pull open an OHCF tray to access the feed components. 2. Replace the nudger roll by pushing the black tab with one hand and then squeezing the metal shaft with your other hand. 3. Replace the feed roll using the same technique. 4. Remove the three thumb screws on the side of the feeder assembly.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 5. Slide the retard roll assembly to the right and pull it out of the tray. 6. Replace the retard roll by pressing the metal shafts. 7. Reinstall the assembly into the tray using the pin as a guideline, and ensure the device is connected correctly.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 8. Close the tray and verify that the tray is operating successfully by feeding paper using that tray. 9. Either log in as the administrator or ask the administrator to perform the following steps. a) On the machine UI, access Tools > System Settings > Common Service Settings > Maintenance. b) Use the up/down arrow buttons to access the last Maintenance screen. c) Select Technical Key Operator. The Technical Key Operator feature is displayed.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Open the Bypass Tray cover to access the feed components. 3. Replace the feed roll by squeezing the metal shaft. 4. Replace the nudger roll using the same technique.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 5. Replace the retard roll using the same technique. 6. Close the bypass tray cover. 7. Verify that the tray is operating correctly by feeding paper from the bypass tray. 8. Either log in as the administrator or ask the administrator to perform the following steps. a) On the machine UI, access Tools > System Settings > Common Service Settings > Maintenance. b) Use the up/down arrow buttons to access the last Maintenance screen.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Paper jams inside the OHCF trays 1. Pull out the tray where the paper jam occurred. 2. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Gently push in the tray until it comes to a stop.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) OHCF paper jams at lever 1a and knob 1c 1. Open the front cover of the OHCF. 2. Move the lever 1a to the right and turn the knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. Return the lever 1a to the original position.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 4. Close the front cover of the OHCF. Note If the front cover of the OHCF is not completely closed, a message will appear and the machine will not operate. OHCF paper jams at lever 1b and knob 1c 1. Open the front cover of the OHCF. 2. Move the lever 1b to the right and turn the knob 1c to the right. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 3. Return the lever 1b to the original position. 4. Close the front cover of the OHCF. Note If the front cover of the OHCF is not completely closed, a message will appear and the machine will not operate. OHCF paper jams at lever 1d and knob 1c 1. Open the front cover of the OHCF.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Move the lever 1d upward and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 3. If the paper cannot be removed, turn the knob 1c clockwise, and then remove the jammed paper. Note If paper is torn, check inside the machine and remove it.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 4. Return the lever 1d to the original position. 5. Close the front cover of the OHCF. Note If the front cover of the OHCF is not completely closed, a message will appear and the machine will not operate. OHCF fault codes 024-955 Cause: An OHCF tray is empty or out of paper. Remedy: Add paper to correct OHCF Tray. 024-956 Cause: An OHCF tray is empty or out of paper. Remedy: Add paper to correct OHCF Tray.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) • If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-101 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: • Check the paper in the malfunctioning tray. • Power Off/On the machine. • If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 078-260 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-261 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-265 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-269 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Note Trays other than the OHCF trays may be used in the interim. 078-273 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-274 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 078-277 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-278 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-301 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim. 078-942 Cause: An OHCF tray has malfunctioned. Remedy: Perform the following: 1. Check the paper loaded in the trays. 2. Power Off/On the machine. 3. If problems persist, contact the Customer Support Center. Note Trays other than the OHCF trays may be used in the interim.
Oversized High Capacity Feeder (OHCF), 1 or 2 trays (Trays 6/7) 13-28 Xerox® Color C75 Press User Guide
14 Advanced/Professional Finishers Advanced Finisher The Advanced Finisher provides a wide range of finishing options. • The Right Top Tray is used for stacked output and can receive up to 500 sheets of paper. • The Stacker Tray is used for offset and/or stapled output and can hold up to 3000 sheets. • Both trays can be used for hole-punched output (optional). • Multi-position stapling is available for both coated and uncoated paper, up to a maximum of 50 sheets.
Advanced/Professional Finishers Professional Finisher with Booklet Maker The Professional Finisher is equipped with a Booklet Maker and provides a wide range of finishing options. • The Right Top Tray is used for stacked output and can receive up to 500 sheets of paper. • The Stacker Tray is used for offset and/or stapled output and can hold up to 3000 sheets. • Both trays can be used for hole-punched output (optional).
Advanced/Professional Finishers 2. Hold the R1 lever of the staple cartridge. Hold the orange lever and pull the cartridge toward you to remove it. Dispose of the staple cartridge according to the instructions in the new staple cartridge box. 3. Insert the staple cartridge while gripping the orange lever until you hear it click into place. Close the front cover of the finisher. The use of staple cartridges not recommended by Xerox may impair quality and performance.
Advanced/Professional Finishers Finishing problems The following are some of the problems that may occur when using the Advanced Finisher or Professional Finisher. • The finisher malfunctioned: Check for any obstructions in the paper path and clear them. Power off and on the machine, and if necessary, resend or restart your print job. If the fault continues, contact the Customer Service Support Center. • Finisher staple fault: Check staples and reset correctly.
15 Interface Module Overview The Interface Module is an optional finishing device that is used in conjunction with other optional finishing devices. It is shown here with the optional High Capacity Stacker. The Interface Module is REQUIRED with the following finishing devices: • • • • GBC AdvancedPunch High Capacity Stacker (HCS) Standard Finisher Plus All third-party, DFA devices Note The Interface Module is NOT required when the Standard Finisher or Booklet Maker Finisher is the only finishing device.
Interface Module Control panel The Control Panel consists of the following: 1. Auto Curl button: This button selects the Auto Decurl function. 2. Manual Curl Up button: This button selects the three values of manual up curl. 3. Manual Curl Down button: This button selects the three values of manual down curl. 4. Curl Up/Down indicators: These indicate the amount of manual curl (up or down) that is selected. 5. Auto Curl indicator: This indicates that the Auto Curl Mode is selected.
Interface Module Paper path As media enters the Interface Module, it is fed to the Interface Module decurler for paper curl correction. The Interface Module decurler has both upper and lower decurler rolls that apply pressure to the media based upon the following: • System default • Manual selections made at the Interface Module control panel Based on the paper curl (decurl) settings, the Interface Module decurler gate routes the paper to either the up-curl (cupped) path, or the down-curl (bridged) path.
Interface Module Manual decurler buttons The Interface Module manual decurler mode has seven levels of curl correction that are available at the Interface Module Control Panel: three levels of Up-curl correction and three levels of Down-curl correction, and no correction level. The amount of curl correction is changed by selecting a related button. The current selected amount of curl correction is displayed by the Control Panel LEDs.
Interface Module 2. Move the lever 1a downward and remove the jammed paper. 3. Return the lever 1a to the original position. 4. Close the front cover of the Interface Module. 5. Follow the instructions on the UI to clear other areas or to resume your print job.
Interface Module Paper jams at lever 2a 1. Open the front cover of the Interface Module. 2. Move the lever 2a upward, turn the knob 2c counterclockwise, and remove the jammed paper. 3. Return the lever 2a to the original position.
Interface Module 4. Close the front cover of the Interface Module. 5. Follow the instructions on the UI to clear other areas or to resume your print job. Paper jams at lever 2b 1. Open the front cover of the Interface Module. 2. Move the lever downward, turn the knob 2c counterclockwise, and remove the jammed paper.
Interface Module 3. Return the lever 2b to the original position. 4. Close the front cover of the Interface Module. 5. Follow the instructions on the UI to clear other areas or to resume your print job. Fault codes The fault code table lists problems and suggested solutions that apply to the Interface Module. If the problem persists after following all instructions, call your Xerox Customer Support Center. 048-100 Cause: Paper jam: A jam notification is displayed on the UI.
Interface Module 048-101 Cause: Paper jam: A jam notification is displayed on the UI. • A jam occurred during feeding. Remedy: Perform the following: Carefully remove all sheets and paper scraps from the jam clearance areas. Close the front door. Verify the paper used is within the approved paper specifications. • Open the Interface Module front door. 048-102 Cause: Paper jam: A jam notification is displayed on the UI. • A jam occurred during feeding.
Interface Module Remedy: Power off the machine (print engine), then power on. If problem continues, contact the Customer Support Center. 048-312 Cause: Interface Module decurler sensor or belt problem Remedy: Power off the machine (print engine), then power on. If problem continues, contact the Customer Support Center. 048-313 Cause: Interface Module decurler sensor or belt problem Remedy: Power off the machine (print engine), then power on. If problem continues, contact the Customer Support Center.
Interface Module • Check the connection between the Interface Module and the connected finishing device or devices. • Fully clear any jams between the Interface Module and the connection finishing device or devices. • Ensure all jam clearance handles/levers are returned to their closed positions. • After clearing all jams, remove any ejected paper from the finishing output area. • Power Off/On the machine.
Interface Module 048-325 Cause: Interface Module communication failure or connection failure Remedy: Perform the following: • Check the connection between the Interface Module and the connected finishing device or devices. • Fully clear any jams between the Interface Module and the connection finishing device or devices. • Ensure all jam clearance handles/levers are returned to their closed positions. • After clearing all jams, remove any ejected paper from the finishing output area.
Interface Module Close the front door. Verify the paper used is within the approved paper specifications. • Open the Interface Module front door. 048-901 Cause: Paper jam: A jam notification is displayed on the UI. • A jam occurred during feeding. Remedy: Perform the following: Carefully remove all sheets and paper scraps from the jam clearance areas. Close the front door. Verify the paper used is within the approved paper specifications. • Open the Interface Module front door.
Interface Module 15-14 Xerox® Color C75 Press User Guide
16 High Capacity Stacker (HCS) Overview The High Capacity Stacker (HCS) is an optional finishing device that provides stacking and offsetting capabilities for output to a Stacker Tray. Note The HCS requires the Interface Module. The Interface Module acts as a communication device and paper path between the machine and the HCS. 1. Interface Module 2.
High Capacity Stacker (HCS) Identifying the components The HCS is comprised of the following components: 1. Control Panel: Provides manual control of the various HCS functions 2. Top Tray: Holds a maximum of 500 sheets Note Labels must be delivered to the Top Tray. 3. Bypass: Used only when a second stacking/finishing device is installed. This path transports media through the HCS to another connected finishing device. 4.
High Capacity Stacker (HCS) Control panel The HCS control panel consists of: 1. Top Tray jam: This indicator blinks when there is a jam in the top tray area (E7). 2. Sample indicator: This indicator blinks until a sample print is delivered to the top tray. 3. Sample button: Press this button to have the HCS deliver an additional sample print such that the stack integrity is maintained. A single-page sample is provided to the output area. 4.
High Capacity Stacker (HCS) Unloading the Stacker Tray 1. Press the Unload button on the HCS control panel. Wait until the Unload indicator lights and then open the HCS front door. 2. Open the front door after the Unload indicator lights. 3. Position the securing bar on top of the stacked paper. 4. Pull the Stacker Cart straight out of the HCS. 5. 6. 7. 8. 9. Remove the securing bar. Remove the paper from the Stacker Tray. Push the empty Stacker Cart straight into the HCS.
High Capacity Stacker (HCS) Problem solving Jam clearance Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. Note Remedies differ according to the paper jam location. Follow the instructions displayed to remove the jammed paper. HCS entrance jams (E1, E2, and E3) Perform the following steps to clear the jam and resume printing: 1. Open the HCS Front Cover. 2.
High Capacity Stacker (HCS) 3. Close the green handle(s). 4. Close the HCS Front Cover. 5. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicates. 6. Follow the instructions displayed on the UI to resume printing. HCS transport jams (E4, E5, and E6) Perform the following steps to clear the jam and resume printing: 1. Open the HCS Front Cover. 2.
High Capacity Stacker (HCS) 5. Press the Unload button on the HCS control panel. Wait until the Unload indicator lights and then open the HCS front door. 6. Open the front door after the Unload indicator lights. 7. Pull out the stacker cart and gently remove the jammed paper. 8. Push the stacker cart straight into the HCS. 9. Close the front door. 10. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicates. 11.
High Capacity Stacker (HCS) HCS top tray jam (E7) Perform the following steps to clear the jam and resume printing: 1. Remove any output delivered to the Top Tray. 2. Open the HCS Front Cover. 3. Lift the green handle(s) and/or rotate the green knob and remove all paper in the entrance area. 4. Close the green handle(s).
High Capacity Stacker (HCS) 5. Close the HCS Front Cover. 6. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicates. 7. Follow the instructions displayed on the UI to resume printing. HCS exit jam (E8) Perform the following steps to clear the jam and resume printing: 1. Open the HCS Front Cover. 2. Lift the green handle and/or rotate the green knob and remove all paper in the entrance area.
High Capacity Stacker (HCS) 3. Lift the green handle and/or rotate the green knob and remove all paper in the entrance area. 4. Close the green handle(s). 5. Close the HCS Front Cover. 6. If the UI indicates there is a jam in the print engine, follow the instructions on the screen to remove any paper in the area indicates. 7. Follow the instructions displayed on the UI to resume printing. Hints and tips for using the HCS Refer to the following hints and tips when using the HCS: 1.
High Capacity Stacker (HCS) Fault codes 049-100 Cause: There is a top tray sensor fault in the HCS. Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-101 Cause: There is a top tray sensor fault in the HCS. Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 049-106 Cause: HCS bypass exit sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-108 Cause: HCS bypass exit sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-117 Cause: Bypass path sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door. • Carefully remove all sheets and paper scraps from jam clearance areas. • Close the HCS front door. 049-212 Cause: Stacker up/down failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. 049-218 Cause: Stacker full sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. 049-219 Cause: HCS front door fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-228 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) • Carefully remove all sheets and paper scraps from jam clearance areas. 049-235 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-236 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 049-240 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-241 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-252 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-283 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas.
High Capacity Stacker (HCS) 049-288 Cause: HCS communication or software fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Check the connection between the Interface Module and the HCS. 049-300 Cause: HCS communication or software fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Check the connection between the Interface Module and the HCS.
High Capacity Stacker (HCS) Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-901 Cause: The HCS detects paper at the HCS top tray, HCS bypass, or at the HCS stacker tray. However, no paper is present; HCS sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 049-907 Cause: The HCS detects paper at the HCS top tray, HCS bypass, or at the HCS stacker tray. However, no paper is present; HCS sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Carefully remove all sheets and paper scraps from jam clearance areas. 049-908 Cause: The HCS detects paper at the HCS top tray, HCS bypass, or at the HCS stacker tray.
High Capacity Stacker (HCS) Power Off/On the machine If the problem still exists, contact the Customer Support Center. 049-964 Cause: HCS sensor failure Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. 049-965 Cause: Stacker height limit or full detection fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) • Close the HCS front door. 049-969 Cause: Stacker cart elevator motor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door. • Remove any paper from the stacker cart. • Close the HCS front door. 049-970 Cause: Stacker limit or full sensor fault Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center.
High Capacity Stacker (HCS) 049-973 Cause: HCS falsely detects that the Paper Unload button is pressed. Remedy: Perform the following: Power Off/On the machine If the problem still exists, contact the Customer Support Center. • Open the HCS front door. • Remove any paper from the stacker cart. • Close the HCS front door.
17 Standard/Booklet Maker Finisher 1. Interface Module: This REQUIRED module acts as a communication device and as a paper path between the machine and the Standard Finisher or Booklet Maker Finisher. 2. Standard or Booklet Maker Finisher: These finishers provide a wide range of finishing and folding options. The Booklet Maker Finisher is shown in the above illustration. Note The Standard Finisher or Booklet Maker Finisher may be referred to simply as the finisher.
Standard/Booklet Maker Finisher The Standard/Booklet Maker finisher is comprised of the following components: No. Component Function 1 Staple cartridge Contains staples; remove this cartridge to replace staples and clear staple jams. 2 Staple waste container Container for staple waste; remove this container when full. 3 Top tray The Top Tray is used for stacked output, and can receive up to 500 sheets of 20 lb./80 gsm paper.
Standard/Booklet Maker Finisher No. Component Function 10 C/Z-Fold output tray (optional) The optional Folder tray receives copies when you select Cfolding or Z-folding of 8.5 x 11 in./A4 output and 11 x 17 in./A3 media. 11 Left cover. Open this cover to access the machine and to clear paper jams. 12 Post-process inserter (Tray This tray is called either Tray 8 or Tray T1. Its name depends 8/Tray T1) on which machine to which the finisher is attached.
Standard/Booklet Maker Finisher 1. Auto button: When this indicator is lit, the appropriate curl correction is automatically performed depending on the sizes and orientation of the printed output. The button should be set to Auto for most situations. The button automatically switches to the Auto mode when: • The machine is switched on • The machine exits the Power Saver mode 2. 3.
Standard/Booklet Maker Finisher Single Fold (Bi-Fold) A Bi-Fold has one fold which creates two panels to the output. C-Fold A C-Fold has two folds which creates a three-panel output. Z-Fold A Z-Fold has two folds that are folded in opposite directions, resulting in a type of fan fold.
Standard/Booklet Maker Finisher Z-Fold Half Sheet (shown here with 3-hole punch) As with a regular Z-Fold, it has two folds that are folded in the opposite directions. The difference between a regular Z-Fold and a Z-Fold Half Sheet is that the Z-Fold Half Sheet is not folded in two equal folds. The two folds are unequal which allows one edge of the Z-Fold Half Sheet to have a longer edge, and the longer edge allows for stapling or hole punching. Loading paper/tabs in Tray 8/T1 (Post-Process Inserter) 1.
Standard/Booklet Maker Finisher 3. Load the paper/tabs, aligning it to the front side of the tray. a) If the paper is preprinted, load the paper with the printed side facing up. b) If the media is tab stock, load the tab side to be fed first (in the direction of the arrow as shown in the above illustration). 4.
Standard/Booklet Maker Finisher Replace the standard staple cartridge A message displays on the UI when it is time to replace a staple cartridge. 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. Hold the positions as indicated by the arrow and remove the staple cartridge from the unit.
Standard/Booklet Maker Finisher 5. Push a new staple cartridge into the unit. 6. Reinstall the cartridge unit to its original position in the finisher. 7. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Replace the booklet staple cartridge In addition to the standard stapler, the Booklet Maker Finisher is equipped with a booklet stapler.
Standard/Booklet Maker Finisher 3. While pressing the lever to the right, pull out the booklet staple cartridge unit. 4. Hold the tabs of the staple cartridge unit by the tabs and lift to remove it. 5. While holding the tabs of a new staple cartridge, push it into the unit. 6. Push the staple cartridge unit to its original position in the machine. 7. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Replacing the Staple Waste Container on the finisher The machine displays a message indicating that the Staple Waste Container is full. To replace the container: 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Locate the Staple Waste Container ( R5) in the finisher, and move the lock lever to the unlock position. 4. Hold R5 as shown in the figure and remove the staple waste container from the machine.
Standard/Booklet Maker Finisher 5. Place the used staple waste container into a supplied plastic bag. Note Do not return a disassembled (used) container to the Customer Support Center. 6. Hold the new staple waste container by the R5 handle area and push it into the machine. Note To prevent injury, do not put your fingers on top of the container. 7. Push R5 until the lock lever moves to the locked position.
Standard/Booklet Maker Finisher 8. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Empty the Punch Waste Container The UI displays a message indicating when it is time to empty the Punch Waste Container. Caution Only remove the Punch Waste Container while the system is powered ON. If you switch off the power when emptying the container, the machine cannot detect that the container was emptied. 1.
Standard/Booklet Maker Finisher 4. Discard all the punch scraps in an appropriate container. 5. Reinsert the empty container into the machine. 6. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Finisher problem solving Tip Always ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with your print jobs. Note Remedies differ according to the paper jam location.
Standard/Booklet Maker Finisher Paper jams in Tray 8/T1 (Post-Process Inserter) 1. Press the Cover button. 2. Open cover 1e and then remove the jammed paper and all paper loaded in the tray. Note If paper is torn, check inside the machine and remove it. 3. Fan the paper you removed, making sure that all four corners are neatly aligned, and then load them again. 4. Push cover 1e until you hear it click into place.
Standard/Booklet Maker Finisher Note A message will be displayed and the machine will not operate if the cover is open even slightly. Paper jams at lever 1a and knob 1c 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. 3. Move lever 1a downward and turn knob 1c left. Remove the jammed paper. Note If paper is torn, check inside the machine and remove it.
Standard/Booklet Maker Finisher 4. Return lever 1a to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 1d 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover. 3. Move lever 1d upwards and remove the jammed paper.
Standard/Booklet Maker Finisher Note If paper is torn, check inside the machine and remove it. 4. Move the lever 1d to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 1b 1. Make sure that the machine has stopped printing. 2. Open the finisher left cover.
Standard/Booklet Maker Finisher 3. Move the lever 1b to the right and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Move the lever 1b to the original position. 5. Close the finisher left cover completely. Note The machine will not operate if the cover is open even slightly. Paper jams at lever 3b and 3d 1. Make sure that the machine has stopped printing.
Standard/Booklet Maker Finisher 2. Open the Right Cover on the finisher. 3. Move the levers 3b and 3d; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the levers 3b and 3d to their original positions. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at lever 3e and knob 3c 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Move the lever 3e and turn the knob 3c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 3e its original position.
Standard/Booklet Maker Finisher 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 3g and knob 3f 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Move the lever 3g and turn the knob 3f and remove the jammed paper. Note If paper is torn, check inside the machine and remove it.
Standard/Booklet Maker Finisher 4. Return the lever 3g to its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 4b and knob 3a 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Move the lever 4b and turn the knob 3a; remove the jammed paper.
Standard/Booklet Maker Finisher Note If paper is torn, check inside the machine and remove it. 4. Return the lever 4b to its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 2a and knob 3a 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher.
Standard/Booklet Maker Finisher 3. Move the lever 2a and turn the knob 3a; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 2a to its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at lever 2b and knob 2c 1. Make sure that the machine has stopped printing.
Standard/Booklet Maker Finisher 2. Open the Right Cover on the finisher. 3. Move the lever 2b and turn the knob 2c; remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the lever 2b to its original position. 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly.
Standard/Booklet Maker Finisher Paper jams at 2c, 2e, 2f, and 2d 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Pull out the folder output tray ( 2d), swing lever 2e/2f to the right, and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. If you cannot remove the paper, return the lever 2e/2f to its original position. Swing the lever 2e/2f, turn the knob 2c to the right, and remove the jammed paper.
Standard/Booklet Maker Finisher Note If paper is torn, check inside the machine and remove it. 5. Return the opened lever ( 2f) or ( 2e) to its original position, and close the output tray ( 2d). 6. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at 2d and lever 2g 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher.
Standard/Booklet Maker Finisher 3. Pull out the folder output tray ( 2d), swing lever the 2g, and remove the jammed paper. Note If paper is torn, check inside the machine and remove it. 4. Return the opened lever ( 2g) to its original position, and close the output tray ( 2d). 5. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at unit 4 and knob 4a 1. Make sure that the machine has stopped printing.
Standard/Booklet Maker Finisher 2. Open the Right Cover on the finisher. 3. Pull out unit 4. 4. Turn the knob 4a to remove the jammed paper from the left side of unit 4. Note If paper is torn, check inside the machine and remove it.
Standard/Booklet Maker Finisher 5. Return unit 4 to its original position. 6. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Paper jams at finisher top tray 1. Make sure that the machine has stopped printing. 2. Remove jammed paper from the finisher top tray. Note If paper is torn, check inside the machine and remove it.
Standard/Booklet Maker Finisher 3. Open and close the finisher right cover. Note The machine will not operate if the cover is open even slightly. Paper jams at finisher stacker tray 1. Make sure that the machine has stopped printing. 2. Remove jammed paper from the finisher stacker tray. Note If paper is torn, check inside the machine and remove it.
Standard/Booklet Maker Finisher 3. Open and close the finisher right cover. Note The machine will not operate if the cover is open even slightly. Paper jams at the optional booklet maker tray 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Turn knob 4a and remove any jammed paper from the optional booklet maker tray.
Standard/Booklet Maker Finisher Note If paper is torn, check inside the machine and remove it. 4. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Stapler faults Follow the procedures provided when the output is not stapled or the staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Standard/Booklet Maker Finisher Staple jams in the standard staple cartridge Note Always check inside the finisher for any individual staples or staple remnants. 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher. 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. Check the inside of the finisher for any remaining staples, and if necessary, remove them. 5.
Standard/Booklet Maker Finisher 6. Reinstall the cartridge unit to its original position in the finisher. 7. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Staple jams in the booklet maker cartridge Note Always check inside the finisher for any individual staples or staple remnants. 1. Make sure that the machine has stopped printing. 2. Open the Right Cover on the finisher.
Standard/Booklet Maker Finisher 3. While pressing the lever to the right, pull out the booklet staple cartridge unit. 4. Hold the tabs of the staple cartridge unit by the tabs and lift to remove it. 5. Remove the jammed staples from the cartridge. Warning To avoid injury to your fingers, carefully remove the jammed staples from the cartridge. 6. While holding the tabs of a new staple cartridge, push it into the unit.
Standard/Booklet Maker Finisher 7. Push the staple cartridge unit to its original position in the machine. 8. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Reinserting the standard staple cartridge Use this procedure if the standard staple cartridge is inserted incorrectly into the machine. Note Always check inside the finisher for any individual staples or staple remnants. 1.
Standard/Booklet Maker Finisher 3. Grasp the Staple Cartridge handle located at R1, and pull out the staple cartridge from the finisher. 4. If necessary, open the staple cartridge unit as shown and remove the jammed staple. 5. Move the lever on the rear of the staple cartridge unit in the downward direction. 6. While holding the lever down, turn over the unit and remove the staple cartridge from the unit.
Standard/Booklet Maker Finisher 7. Detach the outside staples along the line. 8. Push a new staple cartridge into the unit. 9. Reinstall the cartridge unit to its original position in the finisher. 10. Close the Right Cover on the finisher. Note A message will display and the machine will not operate if the right cover is open even slightly. Fault codes If an error caused the printing to end abnormally, or a malfunction occurred in the Booklet Maker Finisher, then an error code is displayed.
Standard/Booklet Maker Finisher Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-132 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center.
Standard/Booklet Maker Finisher If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-215 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-216 Cause: The finisher malfunctioned.
Standard/Booklet Maker Finisher 012-221 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-223 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job.
Standard/Booklet Maker Finisher Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-229 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center.
Standard/Booklet Maker Finisher If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-238 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-239 Cause: The finisher malfunctioned.
Standard/Booklet Maker Finisher 012-246 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-247 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job.
Standard/Booklet Maker Finisher Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-253 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center.
Standard/Booklet Maker Finisher If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-264 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-265 Cause: The finisher malfunctioned.
Standard/Booklet Maker Finisher 012-296 Cause: The finisher malfunctioned. Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center. • Check for any obstructions in the paper path and clear them. 012-400 Cause: Staple Waste Container near full Remedy: Follow the procedures to remove and replace the staple waste container in the finisher.
Standard/Booklet Maker Finisher 024-976 Cause: Finisher staple fault Remedy: Check staples and reset correctly. 024-977 Cause: Finisher staple feeding is not ready. Remedy: Check staples and reset correctly. 024-978 Cause: Booklet maker finisher staple operation is not ready. Remedy: Check staples and reset correctly. 024-979 Cause: The staple cartridge is empty Remedy: Check staples. Follow procedures to remove and replace staple cartridge.
Standard/Booklet Maker Finisher 024-988 Cause: The booklet folder tray is full Remedy: Check that the folder tray is correctly attached and set. 024-989 Cause: There is a problem with the booklet maker stapler Remedy: Check the staple cartridge and reset correctly. 047-320 Cause: A communication error has occurred with the finisher Remedy: Perform the following: Power off/on the machine, and if necessary, resend/restart your print job. If the error persists, contact the Customer Support Center.
Standard/Booklet Maker Finisher Specifications Standard/Booklet Maker Finisher Item Tray Type Specification • Top Tray: Collated/Uncollated Note Transparencies can be sent to the TOP tray of the finisher ONLY. Transparencies cannot be sent to the stacker (middle) tray. • Stacker (middle) Tray: Collated/Uncollated (Offset available) Supported Paper Size Top Tray: • Maximum: SRA3, 13 x19 in., 12.6 x19.2 in., 330 x 488 mm (custom size) • Minimum: 100 x 148 mm (SEF), 4 x 6 in.
Standard/Booklet Maker Finisher Item Specification Stapling (variable length) Maximum staple sheets: 100 sheets • When using paper of size larger than A4 or 8.5 x 11 in., the maximum number of sheets that can be stapled is 65. • Staple nails may bend when using certain paper types. Paper size: • Maximum: A3/11 x 17 in. • Minimum: B5, Executive (7.25 x 10.5 in.
Standard/Booklet Maker Finisher Item Booklet Creation/Single Fold Specification Maximum number of sheets: • Fold and Staple: 25 sheets • Fold only: 5 sheets When using Xerox 20 lb./75 gsm paper, only 14 sheets can be stapled if adding a cover. Paper size: • Maximum: A3, 13 x 18 in. • Minimum: A4 SEF, 8.5 x 11 in. SEF Note When using light-weight stocks, media jams may occur with Booklet Creation, Single Fold, and stapling for output that is 25 sheets or more.
Standard/Booklet Maker Finisher Optional C/Z Folder Item Z-Fold Half Sheet Specification • Z-paper size: 11 x 17 in./A3, 10 x 14 in./B4, 8K • Capacity: - Maximum: 80 sheets (A3/11 x 17 in. Xerox 20 lb./75 gsm paper Z folding) 20 sheets for 8K and 10 x 14 in./B4 • Paper type: 16-24 lb./64-90 gsm • Output tray: Stacker (middle) tray C-Fold Z-Fold Single Fold Xerox® Color C75 Press User Guide • Paper size: A4/8.5 x 11 in.
Standard/Booklet Maker Finisher 17-56 Xerox® Color C75 Press User Guide
18 SquareFold Trimmer Module Overview The SquareFold Trimmer Module is an optional finishing device that is used in conjunction with another optional finishing device that contains a booklet maker. Note The SquareFold Trimmer Module requires a finisher with a booklet maker attached.
SquareFold Trimmer Module The booklet is assembled and stapled in the booklet area of the finisher; therefore, the booklet enters the SquareFold Trimmer Module already assembled. Any adjustments to the image of the original and its placement on the booklet page must be done from the machine UI, your print driver, or from the print server. Note Always refer to the SquareFold Trimmer Module Hints and Tips section before using the SquareFold Trimmer Module.
SquareFold Trimmer Module Note The top covers cannot be opened during normal operation or when the machine is idle. The covers can be opened only when an indicator is lit and a jam/fault occurs within the SquareFold Trimmer Module. Paper path 1. 2. 3. 4. 5. The booklet leaves the booklet area of the finisher and enters SquareFold Trimmer Module. The Booklet Exit sensor (in the SquareFold Trimmer Module) detects the lead edge (spine) of booklet and moves the booklet to square fold area.
SquareFold Trimmer Module Note Booklets exiting/leaving the SquareFold Trimmer Module may contain trim remnants/scraps from the previously trimmed booklet. This is due to static electricity build-up and is normal. If booklets contain trim remnants/scraps, simply remove and discard them. Control panel The control panel consists of the following: 1. Fault indicators: These indicators light when a fault or jam occurs in a particular area of the SquareFold Trimmer Module. a. b. c.
SquareFold Trimmer Module Square Fold feature The Square Fold feature can be selected/accessed from your computer print driver, the machine UI, or from the print server. Note The Square Fold feature is available only when your machine is connected to both a finisher with a booklet maker and the SquareFold Trimmer Module. Note The term Book Pressing is used synonymously with the terms Square Fold or Square Folding.
SquareFold Trimmer Module 3. +2/Higher/High 2: Use this setting when you want the most amount of pressure applied to the spine of the booklet. The more pressure applied to the booklet, the more square the booklet spine will be. +2 is the greatest amount of pressure that can be applied to the booklet. Additionally, you may want to select this setting when your finished booklet is five pages or less and on heavier weight paper (200 gsm or greater). 4. 5. 6. 7.
SquareFold Trimmer Module Accessing the Square Fold options Accessing the Square Fold options for network print jobs For network print jobs, the Square Fold feature and its related options can be accessed either from your computer’s print driver (before the job is submitted) for printing or at the print server (after the job is submitted for printing). To access the Square Fold feature/options for network print jobs, perform the following: 1.
SquareFold Trimmer Module Trimmer feature The Trimmer feature can be selected/accessed from your computer print driver, the machine UI, or from the print server. Note The Trimmer feature is available only when your machine is connected to both a finisher with a booklet maker and the SquareFold Trimmer Module.
SquareFold Trimmer Module 1. 2. Select the arrow buttons to decrease or increase the trimmer setting. Adjustments are made in 0.1 mm/0.0039 in. increments. The trimmer setting is based on: • • • • The number of sheets in the finished booklet The finished booklet width size (such as 8.5 in./210 mm or 5.5 in.
SquareFold Trimmer Module Number of Approximate Finished booklet Paper weight pages in trim setting size (lbs./gsm) finished (mm) booklet Scenario number Paper Size 1 8.5 x 11 in./A4 (210 5.5 x 8.5 in./149 x 20 lbs./75 x 298 mm) 210 mm gsm 130 20 2 8.5 x 11 in./A4 (210 5.5 x 8.5 in./149 x 24 lbs./90 x 298 mm) 210 mm gsm 125 14 3 8.5 x 11 in./A4 (210 5.5 x 8.5 in./149 x 32 lbs./120 x 298 mm) 210 mm gsm 135 10 4 8.5 x 11 in./A4 (210 5.5 x 8.5 in./149 x 20 lbs.
SquareFold Trimmer Module Accessing the Trimmer options Accessing the Trimmer options for network print jobs For network print jobs, the Trimmer feature and its related options can be accessed either from your computer’s print driver (before the job is submitted for printing) or at the print server (after the job is submitted for printing). To access the Trimmer feature/options for network print jobs, perform the following: 1. For jobs being sent from your computer, continue to the next step.
SquareFold Trimmer Module Hints and tips Printing full-page images on booklets When using full-page images, ensure that the finished booklet size accommodates any full-page images, and that when the booklet is trimmed, these images are not truncated. Refer to the illustration. 1. 2. This booklet has preprinted front and back covers with a full-page image. It was printed on 8.5 x 14 in./B4 paper. The front cover, which was trimmed, displays the entire image. This same booklet was printed on 8.5 x 11 in.
SquareFold Trimmer Module Follow these tips Follow these tips to ensure you get your desired output: • Always run one or more test prints of your job before running a larger output quantity. • Review your test prints for truncated images/text. • If any images/text need shifting, use the various selections from your application’s print driver; refer to your print driver’s Help information. • Remember: it may take one or more test prints before you achieve your desired output.
SquareFold Trimmer Module Clearing jams Use the following procedure to clear jams or faults and then resume printing: 1. Follow the instructions displayed on the machine's UI. 2. If instructed by the machine UI, open the Top Left Cover and the Top Right Cover of the SquareFold Trimmer Module. 3. Look for any jammed booklets within the SquareFold Trimmer Module paper path and remove them. 4. Check for loose trim scraps along the paper path and remove them. 5. Close the Top Left and Right Covers. 6.
SquareFold Trimmer Module 2. Remove the jammed paper. 3. If you cannot remove the paper in Step 2, open the right cover of the finisher. 4. Turn the knob 4a to the right, and then remove the jammed paper.
SquareFold Trimmer Module 5. Close the left cover of the Trimmer unit. 6. If you opened the right cover of the finisher in Step 3, close the cover. Note A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open. Clearing E3 jams Use the following procedure to clear jams when the E3 LED is lit on the SquareFold Trimmer Module control panel. 1.
SquareFold Trimmer Module 2. Remove the jammed paper. 3. Close the right cover of the Trimmer unit. Fault codes If a jam/fault occurs in the SquareFold Trimmer Module, the machine’s UI displays a jam/fault message. The following table provides a list of fault codes for the SquareFold Trimmer Module and a list of related finisher fault codes. Note The top covers cannot be opened during normal operation or when the machine is idle.
SquareFold Trimmer Module • Close the finisher cover(s). 2. Follow the instructions shown on the machine UI to resume printing. 3. If fault persists, power off/on the machine. 4. If fault persists, call for service. 012-264 Cause: Finisher jam or fault Remedy: Perform the following: 1. If machine UI continues to reflect a fault/jam, go to the finisher: • Open the finisher. • Remove any jams • Close the finisher cover(s). 2. Follow the instructions shown on the machine UI to resume printing. 3.
SquareFold Trimmer Module 6. If fault persists, repeat the previous steps; if fault persists after that, call for service. 013-101 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3. Close the SquareFold Trimmer Module Top Left and Right Covers. 4.
SquareFold Trimmer Module 013-104 Cause: Jam/fault with the SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3. Close the SquareFold Trimmer Module Top Left and Right Covers. 4. Check the Trimmer Waste Container: • If full, empty the container and reinsert it into the SquareFold Trimmer Module.
SquareFold Trimmer Module Remedy: Perform the following: 1. Pull open the container and empty any trimmer scraps from it. 2. Reinsert the container into the SquareFold Trimmer Module. 3. Ensure that the container is fully pushed in, and that the indicator light is not lit. 4. If fault persists, repeat the previous steps. 5. If fault persists, power off/on the machine. 6. If fault persists, call for service.
SquareFold Trimmer Module 1. Power off/on the machine. 2. If fault persists, call for service. 013-227 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-228 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service.
SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 0013-234 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-235 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service.
SquareFold Trimmer Module 013-240 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-241 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1. Power off/on the machine. 2. If fault persists, call for service. 013-242 Cause: Jam or communication error with the SquareFold Trimmer Module Remedy: Perform the following: 1.
SquareFold Trimmer Module 5. If necessary, follow any remaining instructions on the machine’s UI. 6. If fault persists, repeat the previous steps. 7. If fault persists, power off/on the machine. 8. If fault persists, call for service. 013-304 Cause: A top cover is open Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Close the SquareFold Trimmer Module Top Left and Right Covers. 3. If fault persists, power off/on the machine. 4.
SquareFold Trimmer Module Remedy: Perform the following: 1. Open the Top Left and Right Covers of the SquareFold Trimmer Module. 2. Carefully remove all sheets and paper scraps from jam clearance areas. 3. Close the SquareFold Trimmer Module Top Left and Right Covers. 4. Check the Trimmer Waste Container: • If full, empty the container and reinsert it into the SquareFold Trimmer Module. • If the container is partially pulled out, push it completely in. 5.
SquareFold Trimmer Module 2. Reinsert the container into the SquareFold Trimmer Module. 3. Ensure that the container is fully pushed in, and that the indicator light is not lit. 4. If fault persists, repeat the previous steps. 5. If fault persists, power off/on the machine. 6. If fault persists, call for service. 013-941 Cause: The Trimmer Waste Container is full or has a fault Remedy: Perform the following: 1. Pull open the container and empty any trimmer scraps from it. 2.
SquareFold Trimmer Module Item Specifications Paper weights 16 lb. bond-90 lb.
Index 1-Sided print jobs loading pre-drilled stock in the OHCF (Trays 6/7) 13-4 2 Sided Book Copying 5-12 2 Sided Copying 5-6 2-Sided print jobs loading pre-drilled stock in the OHCF (Trays 6/7) 13-5 A Active Jobs 7-1 Advanced Finisher 1-9, 14-1 Annotations 5-24 B Billing Information 8-3 billing meters/usage counters 8-4 Usage Counters User Account Billing Information 8-5 billing meters/usage counters 8-4 Book Copying 5-11 2 Sided Book Copying 5-12 Booklet Creation 5-16 Booklet Maker Finisher 1-12 Bypass
Index G GBC AdvancedPunch 1-11 General problems 10-29 H Help 2-1 on the Print server customer documentation CD/DVD 2-1 on the World Wide Web 2-1 Hig h Capacity Stacker (HCS) High Capacity Feeder (HCF) 1-8, 1-, 12-1, 12-, 12-1, 12Clearing jams in Tray 6 (1-Tray HCF) 12-3 HCF (1-Tray) fault codes 12-6 HCF (Tray 6) and lower left cover jams 12-4 loading papr in the HCF (Tray 6) Problem solving 12-3 High Capacity Stacker (HCS) 1-11 components 16-2 control panel 16-3 fault codes 16-11 hints and tips 16-10 over
Index Paper Tray Status 8-1 Print Reports 8-2 Software Version 8-2 Machine serial number on the machine on the UI Machine Status 8-1 Billing Information 8-3 Faults 8-3 Machine Information Supplies Tools tab 8-5 Stored Programming Maintenance 9-1, 13-8 replacing consumable supplies Customer Replaceable Units (CRUs) Media loading media in the Bypass tray (Tray 5) 4-5 loading media in the optional OHCF 13-2 loading media in Trays 1, 2, and3 4-1 Multiple-Up 5-22 Multisheet Inserter (MSI), See Bypass tray O Opt
Index lever 1b 17-18 lever 1d 17-17 Tray 8 (Post-Process Inserter) 17-15 Trays 1-3 10-9 Paper Supply 5-4 Paper Tray Attributes 8-6 Paper Tray Status 8-1 Poster 5-24 Power power switch power button power on power off Power Saver, See Energy Saver Pre-drilled stock loading in the Bypass tray (Tray 5) 4-9 loading in the OHCF (Trays 6/7) 13-4, 13-5 loading in Trays 1, 2, and 3 4-4 Print Reports 8-2 Print server overview 1-5 Printed output problems paper curl settings on the Interface Module 15-3 Printing 3-1 fr
Index punch waste container, emptying 17-13 standard staple cartridge, replacing 17-8 standard staple waste container, replacing 17-11 stapler faults 17-34 Standard/Booklet Maker Finisher 1-12, 17-1 components 17-1 Stored Programming Submitting a print job 3-1 from the Xerox EX Print Server 3-2 from the Xerox FreeFlow Print Server 3-1 from your computer 3-1 Supplies T Tab Margin Shift 5-25 Tab stock loading in the Bypass tray (Tray 5) 4-6 loading in the OHCF (Trays 6/7) 13-2 loading in Trays 1, 2, and 3 4-
Index vi Xerox® Color C75 Press User Guide
