User's Manual

Unable to print
Causes and ActionsYes/NoSymptoms
The printer is not powered on.CauseYesData remains in the
printer icon
If No, go to next
symptom.
Turn the power on.Action
If problem is not solved, go to next
Cause/Action.
The network cable is disconnected from the
computer.
Cause
Connect the network cable to the computer.Action
If problem is not solved, go to next
Cause/Action.
The network cable is disconnected from the
machine.
Cause
Connect the network cable to the machine.
For information about network settings, refer
to the System Administration Guide.
Action
If problem is not solved, go to next
Cause/Action.
Printer mode is set to Offline.Cause
Press the Machine Status button and confirm
the Printer Mode in the Machine Status screen.
If Printer Mode is Offline, select Online in the
Printer Mode screen.
Action
If problem is not solved, go to next
Cause/Action.
User Guide10-34
Problem solving