User's Manual

Cause and RemedyFault code
Cause: Unable to resolve POP3 server name during E-mail send.
Remedy: Check that the POP3 server settings from CWIS are correct. Check the
DNS server settings.
016-504
Cause: Unable to login to POP3 server during mail send.
Remedy: Check that the user name and password used in the POP3 server from
CWIS are correct.
016-505
Cause: An error occurred while running a job.
Remedy: Cancel the job and re-run it. If error continues, contact the Customer
Support Center.
016-506
Cause: PCL print data could not be processed due to insufficient memory.
Remedy: Reduce resolution, cancel 2 Sided printing or N up, and try to print again.
Refer to the online help for the print driver.
016-701
Cause: PCL print data could not be processed due to insufficient print page buffer.
Remedy: Take one of the following actions:
Set Print Mode to Speed Priority.
Use Ensure Print.
Increase the size of the print page buffer.
Add additional memory.
For information about print modes and print guarantees, refer to the online help
for the print driver.
For information about memory, refer to Allocate Memory in the System
Administration Guide.
016-702
Cause: Mail specifying a non-registered or invalid mailbox number was received.
Remedy: Take one of the following actions:
Request the sender to register the mailbox with the specified number.
Request the sender to send to a valid mailbox.
016-703
Cause: Documents stored in the mailbox have reached the hard disk capacity limit.
Remedy: Remove unnecessary documents from the mailbox, and save the
document.
016-704
Cause: Secure print documents cannot be registered because of hard disk
malfunction.
Remedy: Contact the Customer Support Center.
016-705
Cause: The maximum number of Secure Print users has been exceeded and no
space is available on the hard disk.
Remedy: Remove unnecessary documents stored on the printer, and delete
unnecessary Secure Print users.
016-706
Cause: Unable to sample print because the feature expansion kit is not installed
or has malfunctioned.
Remedy: A feature expansion kit is needed to use the Sample Print feature. If the
kit is malfunctioning, contact the Customer Support Center.
016-707
Cause: Annotation is not possible due to insufficient hard disk space.
Remedy: Remove unnecessary data from the hard disk to increase free disk space.
016-708
Cause: An error occurred during PCL processing.
Remedy: Retry printing.
016-709
User Guide10-14
Problem solving