Customer Release Notes Fiery Network Controller for DocuColor 240/250, version 1.1 This document contains information about the Fiery Network Controller for DocuColor 240/250 version 1.1. Before using the Fiery Network Controller for DocuColor 240/250 with version 1.1, make copies of these Customer Release Notes and the Quick Connect Guide and distribute them to all users. N OTE : This document uses the term “Fiery” to refer to the Fiery Network Controller for DocuColor 240/250.
Page 2 User Software CD Color files for Nordic languages The following color files are not included for the Nordic languages (Norwegian, Finnish, Swedish, and Danish): Windows English Color Files • CMYK.PS • PANTONE.PS • RGB_01.DOC • RGB_02.PPT • Custom21.ps • Custom34.ps • Stand21.ps • Stand34.ps Mac OS English Color Files • CMYK Color Reference.ps • PANTONE Book.ps • RGB page 01 • RGB page 02 • custom21.ps • custom34.ps • standard21.ps • standard34.
Page 3 Setup Server name You cannot assign the server the same name as the device name (DC250). Utilities may not function properly. Fiery device name For both DocuColor 250 and DocuColor 240 copiers, the Fiery device name is DC250. On the Configuration page and other Fiery pages, DC250 refers to the device name, which applies to both products. Use this device name when starting applications such as Command WorkStation and ColorWise Pro Tools.
Page 4 Accessing WebSetup If you are unable to access WebSetup by entering the DNS name of the Fiery in Internet Explorer, perform the following steps: 1 Start WebSetup by entering the IP address of the Fiery in Internet Explorer. The Accessing WebSetup window appears, displaying instructions for configuring Internet Explorer. 2 Follow the on-screen instructions.
Page 5 Group Printing If Group Printing (also called Member Printing) is enabled, you cannot download files from Downloader, WebDownloader, or Command WorkStation. If Group Printing is enabled, do one of the following: • Print directly from the application in which the file was created. • Download the file to the Hold queue, change the owner information for the job with Command WorkStation, and send the job to print. Printing Groups WebSetup allows you only to enable or disable the use of Printing Groups.
Page 6 N OTE : You can also disable IPP printing by clearing the Fiery Web Services option in Fiery Setup. After you reboot the server, Web Services comes back on by default but IPP printing stays disabled. Network Ethernet speed The Ethernet speed setting under Network Setup on the copier control panel lists two choices that are not supported: 10BASE-TX (Full Duplex) and 100BASE-TX (Full Duplex). It does not list a choice for a 1-gigabit speed. Use WebSetup to set the speed to 1 gigabit.
Page 7 Creating an SMB port in Windows 2000/XP To create an SMB port in Windows 2000/XP, you must first establish a connection to the Fiery by its IP address. Choose Start and select Run. At the prompt, enter “\\” followed by the Fiery IP address, and then click OK. After you make the connection, follow the instructions to create an SMB port on Windows 2000/XP. Banner Page on NetWare networks We recommend that you disable the NetWare banner page.
Page 8 Duplicate Page Size settings In the Windows 2000/XP/Server 2003 printer driver, the Page Size option lists the following redundant (duplicated) settings. Either setting in each pair produces the same result.
Page 9 Booklet Maker on Mac OS X v10.4 In the Mac OS X v10.4 printer driver, if the list of Booklet Maker selections is grayed, make them selectable by doing the following: 1 Set the Duplex option to Top-Top and set Face Down Printing to Face Up. 2 Go to the Summary tab, and then come back to the Printer Features tab. 3 Select the Fasten Mode and Booklet Maker options. For more information about booklet printing on Mac OS X, see the Customer User Addendum.
Page 10 Fiery PPD for 64-bit Windows XP/Server 2003 printer driver The PPD for the 64-bit version of Windows XP or Windows Server 2003 (available on the User Software (Drivers) CD) allows you to use the standard Windows printer driver to send jobs to the Fiery. You can access the PPD options when you print from an application by clicking Advanced in the Printer Properties window. The PPD options are available under Printer Features.
Page 11 Imposition Reduction The Imposition Reduction option is supported in the PostScript printer driver only. For booklet printing from the PCL printer driver, Imposition Reduction is always enabled. Centering Adjustment and Creep Adjustment and booklet printing The Centering Adjustment and Creep Adjustment options apply only to booklet printing. You must set the Booklet Maker option before you can set these options.
Page 12 Print options Image Shift not available from applications The print options related to Image Shift are not available in the Print dialog box of the application you print from. You must set these options in the Fiery Printing tab. Printer Screen Mode and color objects If you set the Printer Screen Mode option to Enhanced Text & Graphics or Enhanced Text, you might see a color difference between text, graphics, and image objects.
Page 13 Manual Duplex If you print using Manual Duplex from Tray 5 (Bypass), when you are prompted to load paper for Side 2, you must first empty the tray and then reload it with the Side 2 media. If you print using Manual Duplex from Tray 6 (Oversized), you are prompted to change paper for Side 2. You must load the Side 2 media in the tray, but you do not have to empty the tray first unless the Side 2 media will not fit otherwise.
Page 14 Mixed Media covers from Tray 5 (Bypass) with duplex jobs A duplex job that uses Mixed Media settings to specify a cover printed from Tray 5 (Bypass) does not print correctly if the cover Media Type set is set to Use Machine Settings and the copier setting for Tray 5 (Bypass) media type is Heavyweight 2. Because of the Heavyweight 2 media, the job is forced to print in reverse order and face up. However, duplex pages cannot be printed on Heavyweight 2 media, so Plain media is used instead.
Page 15 Custom page size (Windows) When you specify a custom page size in the Windows printer drivers, make sure that the custom size matches the page size specified in your application. If the page sizes do not match, the custom page size may not print correctly. You can print to a custom page size from Tray 1, Tray 2, or Tray 5 (Bypass). For Tray 1 or Tray 2, set the page dimensions at the copier under Setup>Paper Tray Attributes.
Page 16 Paper Source set to Auto Select If you print a job with Auto Select as the paper source, the copier uses any of the Trays 1- 4, or Tray 6. It does not use Tray 5, which is the Bypass Tray. Page Range You cannot access the Page Range option from the printer driver. Use the application page range option or change the setting for this option from Command WorkStation or Spooler.
Page 17 For no Hole Punch (Punch Position set to None): Landscape Portrait Page Size Stapler Mode None Upper Upper Lower Lower Two Left Right Left Right Left Two Right Two Top Two Bottom B5 LEF - S S S S S S - - A4 SEF - S S S S - - S S A4 LEF - S S S S S S - - Letter SEF - S S S S - - S S Letter LEF - S S S S S S - - 8.
Page 18 For 2 Hole Punch: Page Size Upper Upper Lower Lower Two Left Right Left Right Left - S S S S, P(l) S, P(r) - A4 SEF P(t) S, P(t) S, P(t) S S - A4 LEF P(l,r) S, P(l) S, P(r) S, P(l) S, P(r) S, P(l) S, P(r) - Letter SEF P(t) S, P(t) S, P(t) S Letter LEF P(l,r) S, P(l) S, P(r) S, P(l) S, P(r) S, P(l) S, P(r) - Portrait B5 LEF Landscape Stapler Mode None S S - Two Right - Two Top Two Bottom - S, P(t) S - S, P(t) S - 8.
Page 19 For 3 Hole Punch: Landscape Portrait Page Size Stapler Mode None Upper Upper Lower Lower Two Left Right Left Right Left B5 LEF - S S S S S, P(l) S, P(r) - - A4 SEF - S S S S - S S A4 LEF P(l,r) S, P(l) S, P(r) S, P(l) S, P(r) S, P(l) S, P(r) - - Letter SEF - S S S Letter LEF P(l,r) S, P(l) S, P(r) S, P(l) S, P(r) S, P(l) S, P(r) - - S S S - Two Right - Two Top Two Bottom 8.
Page 20 For 4 Hole Punch: Landscape Portrait Page Size Stapler Mode None Upper Upper Lower Lower Two Left Right Left Right Left Two Right Two Top Two Bottom B5 LEF - S S S S S S - - S S S - - A4 SEF - S S S A4 LEF P(l,r) S, P(l) S, P(r) S, P(l) S, P(r) S, P(l) S, P(r) - - Letter SEF - S S S Letter LEF P(l,r) S, P(l) S, P(r) S, P(l) S, P(r) S, P(l) S, P(r) - - S S S - - 8.
Page 21 Printing Job status information When you make photocopies on the copier, information about the job is displayed. The same kinds of information, however, are not displayed while the Fiery is printing a job. To determine information about a job sent to the Fiery, print the Job Log, or view the job with the job management tools (Command WorkStation and Spooler).
Page 22 Date and time stamps for jobs You can print the following reports: • Job Status • Scan Mode Settings • Copy Mode Settings • Network Controller Jobs Report All jobs in Job Status, Scan Mode Settings, and Copy Mode Settings use the date and time on the copier.
Page 23 E-mail printing SMTP services You must enable SMTP services on your network’s e-mail server. Group Printing E-mail printing is not supported with Group Printing (also called Member Printing) enabled. E-mail account password E-mail printing does not work if the Fiery e-mail account does not have a password. To receive e-mail print jobs, you must set a password for the e-mail account that the Fiery is configured to use.
Page 24 3 Copy the file(s) (PS, EPS, PCL, TIFF, and PDF) from the user’s computer to the folder on the USB drive that corresponds to the print connection to use for the file(s). 4 Remove the USB drive from the user’s computer and connect it to the USB port on the Fiery. Files are downloaded to the corresponding print connection on the Fiery automatically when you connect the USB drive to the Fiery. For information about enabling print connections, see Configuration and Setup.
Page 25 InternetFax Mailbox/Job Template When you select the InternetFax Mailbox/Job Template from the copier control panel, the document is always scanned at 200 dpi, even if you select a higher resolution. Internet Fax transfers low resolution data only. Mailbox/Job Template naming When you retrieve a scan using Remote Scan or WebScan, for the default templates (color), (bw), and (grayscale), enter 0 as the mailbox name. For the (InternetFax) template, enter InternetFax as the mailbox name.
Page 26 Supported formats The following table shows the supported formats for scanning: Scan Color Mode JPEG TIFF PDF WebTools Color Grayscale Black-and-White Single Page Supported Supported Not supported Entire Job Not supported in WebScan. In Remote Scan, you can generate multiple JPEG files, each of a single page. Not supported in WebScan. In Remote Scan, you can generate multiple JPEG files, each of a single page.
Page 27 Command WorkStation Job Size Command WorkStation displays job size in kilobytes, regardless of the size of the file. Other tools may show job size in megabytes or kilobytes. Job Log Save and clear the Job Log regularly. After the Job Log accumulates a large number of entries (approximately 16,000 jobs), the Fiery stops responding when you start Command WorkStation.
Page 28 Incorrect display for FrameMaker jobs When you print a job with multiple copies from Adobe FrameMaker, the number of copies shown in Command WorkStation on Windows platforms is incorrectly displayed as 1. Printing job properties for PCL jobs To print the job properties for a job sent using the PCL printer driver, set the Job Properties format under Preferences to Driver Overrides Format, instead of Simple Table Style Format.
Page 29 Merging jobs with duplex printing In Spooler, if you merge two jobs that have duplex printing, the orientation of each page in the job cannot be changed because you are merging the raster data. However, the page orientation that is correct for the individual jobs may not be correct for the merged job. Therefore, you might need to reorient one or more pages before merging the jobs.
Page 30 Downloading PDF files with mixed page sizes or orientations When you download PDF files that contain more than one page size or orientation, the file may not print correctly. To print the file, open it in Adobe Acrobat and print using the printer driver. Downloading EPS files You must select Show EPS Files to download EPS files. Downloading 16-bit TIFF Files Downloader is unable to download 16-bit TIFF files to the Fiery.
Page 31 Calibration using the ES-1000 In ColorWise Pro Tools, if you calibrate the Fiery using an ES-1000 spectrophotometer with Random patches selected, but the patch page you use actually contains Sorted patches, Calibrator does not notify you of your error. To reset the system to the proper color state, reset all color settings to their defaults. Calibrating before Start Page is printed Allow the Start Page to print before performing calibration.
Page 32 Microsoft Excel and PCL printer driver If you print from Microsoft Excel using the PCL printer driver, and the document contains bold characters in a font that does not have a separately defined bold font, set the following options in the PCL printer driver on the Fonts tab: • Select Auto Match • Select Outlines under Font downloading Microsoft Excel and multiple copies If you print multiple copies of a file from Microsoft Excel, all the pages are combined into a single copy.
Page 33 Landscape duplex When you print a landscape job as duplex, some applications, such as Adobe PageMaker and Adobe Acrobat 4, produce Top-Top output when you select Top-Bottom, and vice versa. For Acrobat 5 jobs, select the Auto Rotation option for duplex printing. Booklet printing in Microsoft Word If you print a document as a booklet from Microsoft Word, you must set the page size in the application (in Page Setup) and the page size on the Fiery Printing tab to the same setting.
Page 34 13 Click the Paper/Quality tab and click Advanced. 14 Next to Paper Size, select the form that you created and click OK. 15 Click the Fiery Printing tab and check that the Page Size setting (under the Paper Source bar) is set to the custom page size. 16 Select the Paper Source. 17 Click OK to close the Properties window. 18 Click OK to print. TO PRINT TO A CUSTOM PAGE SIZE WITHOUT USING FORMS 1 Open the document to be printed in Microsoft Word.
Page 35 Microsoft PowerPoint 2003 on Windows 2000 When you print from Microsoft PowerPoint 2003 on Windows 2000, you might see repeated images or images that are reduced in one dimension in the printed output. The output prints correctly if you print from Windows XP or from PowerPoint 2000. Preview on Mac OS X If you print a PDF document using Preview on Mac OS X v10.4, the job name might be different from the name of the PDF file. If you print the same document using Preview on Mac OS X v10.
