® Printer Drivers Guide For Windows Release 6.
June 10, 2005 Copyright © 2005 by Xerox Corporation. All rights reserved. Printed in the United States of America. XEROX®, The Document Company®, the digital X®, CentreWare®, and the identifying product names and numbers herein are trademarks of XEROX CORPORATION. Other product names and images used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Table of Contents Chapter 1 CentreWare Printer Drivers for Microsoft Windows . . . . . . . . . . . . . . . . 1-1 What’s Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Printer Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Types of CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Installing Printer Drivers on Other Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Configuring Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 CentreWare Printer Drivers for Microsoft Windows CentreWare is software that brings the power of your Xerox systems to your desktop. CentreWare provides you with total access, viewing, and control of any Xerox system from any connected desktop. CentreWare’s interactive drivers make printing and faxing from the desktop simple to perform and easy to understand.
What’s Included in this Release? The CentreWare release of the DocuSP printer drivers supports the following features and hardware: Graphically enhanced PostScript and PCL printer drivers. You can select paper/output options, image options, layout and watermark options, cover options, inserts, and exception pages all within the printer driver. Xerox Printer Driver Installer. You can configure and install multiple printer drivers at the same time. Finishing capabilities (optional on some models).
Obtaining CentreWare Drivers CentreWare DocuSP printer drivers that support the Microsoft Windows NT/2000/XP/Server 2003 environments are available for PostScript 3, PCL 5c, PCL 5e, and PCL 6 (XL). The drivers are available either on the CentreWare Printer Drivers CD or by download from the Xerox Web site. NOTE: Windows NT drivers for PCL 6 (XL) are not available. CentreWare Printer Drivers CD The installation .
CentreWare Printer Driver Applications The following applications are included on the CentreWare Printer Drivers CD: Xerox Print Driver Installation utility Admin Config Wizard Xerox Print Driver Installation Utility The Xerox Windows Printer Installation utility is for users who would like to install and configure their printer drivers independently. System administrators may also use this utility to install printer drivers directly onto a PC or network server.
Support Support for your CentreWare printer drivers is available both online and by telephone. Internet Support Please visit the Xerox Web site (www.xerox.com) for product support information, product overviews, updates, and links to specific product sites. Printer drivers and PPDs can also be downloaded by clicking Support & Drivers. Telephone Support For additional assistance, you may contact the Xerox Welcome Center by telephone to speak with a Product Support Analyst.
1-6 CentreWare Printer Drivers for Microsoft Windows
2 Installing Windows Printer Drivers The CentreWare printer drivers support the special features and functions of Xerox systems, enabling fast, efficient printing from your desktop. This chapter provides installation instructions for all current Windows environments. What’s in this chapter: Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installing Printer Drivers on Windows Networks . . . . . . . . . . . . .
Requirements Printer Drivers A maximum of 32 MB of available hard disk space per CentreWare Windows printer driver. Internet Explorer 5.5 or higher installed on the workstation for Windows NT, 2000, XP, or Server 2003 drivers. Xerox Printer Driver Installation Utility The Xerox Printer Driver Installation Utility and Admin Config Wizard require: Administrator privileges in Windows NT / 2000 / XP / Server 2003 Internet Explorer 5.
Installing Printer Drivers on Windows Networks In Windows environments, you can install a Xerox printer driver by using a direct installation, a custom installation, or a Point and Print installation. Direct Installation Use the Xerox Printer Driver Installation utility to install Xerox printer drivers for your network printers quickly and easily.
Direct Installation You can install the CentreWare printer drivers from the CD, from a location on your network that your administrator specifies, or from a URL or intranet address. NOTE: After you start the installer, it detects the operating system of your server or workstation. If that operating system does not meet the product requirements, the installer issues a message and exits.
4 Your administrator may have created a screen containing customized instructions for your site. If such a screen appears, record and follow any posted instructions. Then click Next. 5 The installer scans supported direct connections as well as the local network subnet for printers. The results appear on the Select Printer screen.
6 Click Options if you want to configure any of the following settings: Language—Select the language in which to run the installer. Driver Selection (PDL)—Choose at least one of the following PDLs: PCL 5e, PCL 6 (available for monochrome printers), PCL 5c (color and highlight color printers), or PostScript (all printers). The PostScript driver is the default selection. NOTE: This setting does not impact installation of a printer that is assigned to a network queue.
Customizing the Installation The Admin Config Wizard is for system administrators who would like to set up standardized configuration files for users to install their printer drivers quickly and easily. Using the wizard, you can customize the driver installation process to meet your organization’s needs. Network administrators can use the Admin Config Wizard to preconfigure installer parameters and save these settings to a script file. Use this file with tools such as .
Table 2-1 contains the settings that you can customize with the Admin Config Wizard. Field Install Screen Default Location Contact Info Set Printer As Default Share Printer Launch Scanner Install Description Choose the default option for printer selection. This selection controls which printer detection option the user sees as the default choice. It does not dictate the printer to install. To set that, use the Port Value field described below.
Field Description Single Instance Only Select to prevent multiple copies of the printer definition from installing on a client. This option allows you to automate printer deployment by incorporating the installation in a login script. Save the Enter the location to save the configuration script file. If this location matches the path Configuration Script entered in the opening screen, the wizard only saves changes to the file to XeroxInstallerAdmin.xml file.
XeroxInstallerAdmin.xml The Admin Config Wizard writes the settings into the XeroxInstallerAdmin.xml file. The original version resides in the ...\Utilities\Installer folder. You may edit this file directly to configure installer settings that are beyond the scope of the Admin Config Wizard, such as an opening message screen or the default gateway and subnet mask for the Advanced search. Table 2-2 lists the fields that you can configure directly in the XeroxInstallerAdmin.
XML Field Description Numeric value that indicates which PDLs to install. 0 - Let the installer decide. 1 - PDL 1 (PostScript). 2 - PDL 2 (PCL 5e, PCL 5c). 4 - PDL 3 (PCL 6). 3 - PDL 1 and PDL 2. 7 - PDL 1, 2, and 3. Numeric value for installing scanner software after printer. Requires Windows 2000 or above and Xerox Multifunction Device. 0 - Do not launch scanner installation. 2 - Launch scanner installation.
Considerations for Enterprise Technologies Large organizations, or organizations with specialized requirements for security, reliability, or remote access frequently employ technologies that impact the installation process. This section briefly describes two technologies that CentreWare printer drivers support—clusters and Citrix MetaFrame—and the role of the Add Printer Driver Wizard in preparing these environments for successful printer definition.
Add Printer Driver Wizard This wizard loads the requested drivers on a Windows print server but does not create a queue or printer object. To run the Add Printer Driver Wizard: 1 At the desktop, click Start > Settings > Printers (Windows 2000) or Start > Printers and Faxes (Windows XP / Server 2003). The Printers window appears. 2 Click File > Server Properties. The Print Server Properties dialog box appears. 3 Click the Drivers tab. 4 Click Add. The Add Printer Driver Wizard appears.
Point and Print Installations This procedure assumes that a Xerox system on a network server has been installed with the appropriate CentreWare printer driver prior to performing Point and Print. If you would like to standardize the device settings and document settings for the Windows NT / 2000 / XP / Server 2003 printer drivers, see Preconfiguring Default Driver Settings on page 2-15 before installation.
Configuring Printer Drivers To use the CentreWare printer drivers most effectively, you will need to configure the drivers to reflect options available on your Xerox system. You can configure the drivers in one of the following ways: Preconfigure standard device and document settings in the driver prior to distributing them for installation. Configure installable options directly at a workstation.
3 Select Browse CD and browse to the printer driver files for your Xerox system. For information about the driver files, see Obtaining CentreWare Drivers on page 1-3. 4 Copy the printer driver files for your Xerox system to the driver installation directory on the server. 5 Install the printer driver files for your Xerox system to your workstation.
20 Click OK to close the Printing Preferences dialog and the Properties dialog in 2000 / XP / Server 2003 or click OK to close the Document Defaults dialog in NT. 21 Locate the driver filename.dyc file created on your workstation in the Windows/System32/Spool/Drivers/W32x86/3 directory (for 2000 / XP / Server 2003) or WinNT/System32/Spool/Drivers/W32x86/2 directory (for NT). 22 Copy and paste the new driver filename.
3 Select the System Configuration (Configuration) tab. Figure 2-1: System Configuration Tab (Properties Dialog) 4 Click Bi-Directional Setup.... The Bi-Directional Communication dialog opens.
5 Enter the Device Name or TCP/IP address. 6 Select On to enable Bi-Directional communication. 7 Click OK. Bi-Directional communication is enabled. A Status button appears on the Paper/Output tab of the printer driver. By clicking Status, you can access current information about the printer. See About Bi-Directional Printer Drivers on page 2-21. NOTE: To change the SNMP Community Name, click SNMP Community Name.
4 Click Installable Options and select the options that are available on your Xerox system. Figure 2-5: Installable Options Dialog 5 Click OK to save the settings and OK to close the dialog. 6 Click OK to close the printer driver.
About Bi-Directional Printer Drivers If you have a TCP/IP network, the Windows NT / 2000 / XP / Server 2003 printer drivers can provide Bi-Directional capabilities. With Bi-Directional communication, a printer driver communicates with the printer through your network.
Bi-Directional Driver Support Supported Operating Systems Bi-Directional drivers are supported for the following Microsoft Operating Systems: Windows NT (Workstation, Server, Enterprise Server) Windows 2000 (Professional, Server, Advanced Server) Windows XP (Home, Professional) Windows Server 2003 (Server, Enterprise Server) Client-Based Implementations Bi-Directional drivers installed on a client workstation communicate with Xerox systems via the following methods: Device Settings SNMP over TCP/IP Job Mo
Uninstalling Windows Printer Drivers NOTE: Before you uninstall CentreWare Windows printer drivers, ensure that the Xerox system you are deleting is not the default printer. If so, select another printer as the default. For Windows NT To uninstall the Windows NT printer drivers: 1 At the desktop, select Start > Settings > Printers. 2 Right-click on the icon for the Xerox system you want to delete and select Delete. 3 A confirmation message appears. Click Yes to delete the printer driver.
2-24 Installing Windows Printer Drivers
3 Printer Driver Features With the CentreWare printer drivers, you have an invaluable tool to save you time and increase your productivity. These drivers offer you over thirty-five feature options, depending on the type of driver and the installable finisher options, for you to choose how your document will look and print. The Help system is the primary source for information about using the printer drivers. At any time, you can access the Help system through the Help buttons on the driver.
Driver Structure The driver arranges the features on the following tabs: Paper/Output, Special Pages, Image Options, Layout/Watermark, Job Notes, and Advanced. Figure 3-1: Printer Driver Interface The features on the tabs are organized for your convenience with the most frequently used features available to you when you open the driver. Small icons are placed next to the features so that you can quickly find the features you want.
Tabs Features vary on the driver tabs depending on the driver type and installable options. General Tabs These driver tabs are accessed through your application’s print dialog. Driver setting changes on these tabs apply to the open document and application, and are temporary. Paper/Output The Paper/Output tab has the most frequently used features. For example, you can choose to print on two sides of the paper, select specific media on which to print, or delay your print job to a time you specify.
Default Tabs These driver tabs are accessed through the Printers folder and may be available only with administrative rights. From the desktop select Start > Settings > Printers (Windows NT / 2000) or Start > Printers and Faxes (Windows XP / Server 2003). Right-click on your printer icon and select Properties from the menu. The printer driver dialog appears. Driver settings from this dialog become the default settings.
4 Problem Solving Application, device, and network errors can occur in a variety of printing situations. In many cases, simply restarting the application, the workstation, or the printer will resolve the problem. This chapter includes some of the common problems and Frequently Asked Questions that pertain to CentreWare Printer Drivers and printing to your Xerox system. What’s in this chapter: Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting a Problem When a problem persists, document the error messages and gather information to define the problem. The following problem-solving procedures are recommended: Accurately define the problem. When, where, and how does the problem occur? Reproduce the problem. Can the problem be reproduced consistently or is it an intermittent problem? Ask other users if they have encountered the problem, and keep a log to track problem occurrences.
Common Issues This section discusses some common application and printer driver functionality issues. Adobe Acrobat Printing All versions of Adobe Acrobat have exhibited various forms of distorted output when printing from a PCL driver. Stray lines, random character spacing, and data loss have been observed on various PDF documents. A CentreWare PostScript driver is recommended for printing Acrobat PDF files.
Microsoft Applications Excel To change the job type options for any individual document, you must set the job type from within Microsoft Excel (Page Setup dialog). Job type changes for an individual document will not take effect if you invoke the CentreWare printer driver from the Printers folder. Excel will generate multiple print jobs instead of multiple copies of a single document.
Watermarks The Watermark preview image in the printer drivers may not provide an exact replica of the printed watermark under all conditions. This is primarily due to font and/or resolution differences between the display monitor and the printer. Using equivalent TrueType fonts instead of printer resident fonts will help minimize the differences.
Frequently Asked Questions How do I obtain printer drivers? Printer drivers are available on the CentreWare Printer Drivers CD or from the Xerox Web site at www.xerox.com. See Obtaining CentreWare Drivers on page 1-3 for more information.
Index A About Dialog 3-4 Accounting Dialog 3-4 Add Printer Driver Wizard 2-13 Advanced Tab 3-3 B Bi-Directional Printer Drivers 2-21 Bi-Directional Driver Support Client-Based 2-22 Operating Systems 2-22 Server-Based 2-22 Setup 3-4 C Citrix MetaFrame 2-12 Clustering 2-12 Configuration Dialog Accounting 3-4 Bi-Directional Communication Setup 3-4 Installable Options 3-4 Configuring Installable Options Automatically 2-17 Manually 2-15, 2-19 Configuring printer drivers 2-15 Considerations for Enterprise Technol
J Job Notes Tab 3-3 L Layout/Watermark Tab 3-3 O Online Support 1-5 P Paper/Output Tab 3-3 PCL 1-2 Point and Print 2-14 PostScript 1-2 PPD Files 1-3 Printer Drivers Bi-Directional 2-21 Configuration 2-15 Installing 2-3 Overview 1-2 Requirements 2-2 Tabs 3-3 Problem Solving 4-1 Common issues 4-3 Microsoft Applications 4-4 PCL printer driver 4-4 R Requirements Installation 2-2 Printer Drivers 2-2 S Special Pages Tabs 3-3 Status Tab 3-3 Support Information 1-5 T Tabs Printer Drivers 3-3 Troubleshooting a probl
