Print Server version 6.
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Table of contents Table of contents Introduction vii About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents Updates and Outputs JDF Job Tickets: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Processes invalid syntax/value JDF Job Tickets . . . . . . . . . . . . . . . . . . . . . . . 2–7 JDF Workflow Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 JDF Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 Troubleshooting JDF . . . . . . . . . . . . .
Table of contents IPDS with AFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18 LCDS (Line Conditioned Data Stream) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19 The Process of Printing an LCDS Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19 To view LCDS resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19 Printing LCDS Sample Resources . . . . . . . . . . . . .
Table of contents Network Filing via SMB/SAMBA or FTP/SFTP . . . . . . . . . . . . . . . . . . . . . . . 5–12 Setting up SMB/FTP or SAMBA/FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13 LP/LPR compatibility with Xerox FreeFlow Print Server . . . . . . . . . . . . . . . . . . . . . . . 5–13 NPS lp-o and lpr-c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13 Ethernet connection speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents FreeFlow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 GUI problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5 Tape Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6 Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6 Font problems . . . . . . . . . . . .
Table of contents Image Quality (IQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6 Job printing hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–7 Skipped pitches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–7 PCI channel interface PWB trace capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–8 Perform a trace . .
Introduction The System Guide provides the information needed to perform system administration tasks for configuring and maintaining the Xerox FreeFlow® Print Server for printing systems. About this guide This guide is intended for network and system administrators responsible for setting up and maintaining Xerox printers with Xerox FreeFlow Print Server software. System administrators should have an understanding of the Sun workstation, a familiarity with Solaris, and with basic UNIX commands.
Introduction Conventions This guide includes the following conventions: • Angle brackets - Variable information that is displayed on your screen is enclosed within angle brackets; for example, “Unable to copy .” • Square brackets - Names of options you select are shown in square brackets; for example, [OK] and [Cancel]. • Notes are hints that help you perform a task or understand the text. Notes are found in the following format: NOTE: This is an example of a note.
System Administration 1 System Administration This section discusses fonts and font resources and caveats on certain system preferences and how they interact with specific workflows. Fonts The following information explains how to use and choose fonts for a job. It also covers various resident and non-resident fonts and their availability.
System Administration Server controller to be customized with special fonts, such as logos, or other special font applications as needed. Downloaded font A downloaded font is a font that has its requirements embedded in the actual source file. If this font is not available at the Xerox FreeFlow Print Server controller, the downloaded information is used to process and print the document. Although it is useful, it also creates a much larger file size.
System Administration typefaces that make up the LaserWriter IINTX basic font set, plus additional Type 1 fonts supplied by Xerox. Table 1-1.
System Administration Table 1-1.
System Administration Table 1-1.
System Administration Table 1-2. Optional, Licensed Kanj Fonts Font family Ryumin-Light-KL Stresses and weights PropRoman PCL resident fonts There are three types of PCL 5e resident fonts that are permanently loaded at the Xerox FreeFlow Print Server controller: • • • Scalable Intellifont typefaces LaserJet IV bitmap typefaces Typefaces that match the TrueType fonts as shown in Table 1-3: “PCL Resident, Scalable Fonts”.
System Administration Table 1-3. PCL Resident, Scalable Fonts Font family Typefaces New Century Schoolbook Roman, Bold, Italic, Bold Italic Palatino Roman, Bold, Italic, Bold Italic Symbol --- SymbolPS --- Times Roman, Bold, Italic, Bold Italic Times New Regular, Bold, Italic, Bold Italic Univers Medium, Medium Condensed, Medium Condensed Italic, Medium Italic, Bold, Bold Italic, Bold Condensed, Bold Condensed Italic Wingdings --- ZapfChancery --- ZapfDingbats Table 1-4.
System Administration NOTE: Refer to your application documentation for more information on downloading fonts in your document. If you are using a font in your application that has the same name as a resident font but is a different version, it must be downloaded with the job. The Xerox FreeFlow Print Server controller will use the downloaded font rather than the resident font. NOTE: Marking a font for “permanent” downloading in your application is not supported.
System Administration Font resources Additional information on fonts can be found in: • Xerox FreeFlow® Print Server Using LCDS Print Description Language book • • Xerox FreeFlow® Print Server Security Guide Xerox Document Services Platform MICR User Guide System Preferences caveats Combinations of certain System Preferences settings can be set in order to enhance certain customer workflows.
System Administration 1- 1 0 System Guide
Job submission 2 Job submission This section addresses printer drivers, hot folder and multiple job submission, Remote Print Server, and web submission. How to obtain the print drivers Printer drivers are available on the CentreWare Printer Drivers CD that came with your machine or they can be downloaded from the Xerox Web site. CentreWare printer drivers CD The installation files for the Xerox system printer drivers are available on the print drivers CD.
Job submission 7. Select the appropriate driver information from the Drivers list. There may be a recommended check marked driver listed as the first driver in the list. • If there is recommended driver, select this driver. • If there is not a recommended, check marked driver, select the one that best fits your printing requirements. 8. One of the following occurs: • An “End User License Agreement” window opens, or • The File Download window opens. 9.
Job submission Installing the print drivers From the CentreWare printer drivers CD Insert the CD into the disc drive. Installation instructions are provided on the CD; also refer to the CentreWare Printer Drivers Guide. From the downloaded Win-Zip file Refer to the instructions outlined in the CentreWare Printer Drivers Guide. Hot folder submission Hot folders provides a fast and convenient method to submit printready jobs into network folders.
Job submission Workflow example 1. The user enables “hot folder” for the queue on FreeFlow Print Server GUI. For example, the user enables a queue called “skywalker_PRINT” on the “skywalker” machine. 2. The FreeFlow Print Server creates an associated Hot Folder for that queue and an “Error” folder in the Hot Folder. 3. The FreeFlow Print Server then exports the Hot Folder onto the network for job submissions.
Job submission Caveats • The Hot Folder feature may not be available on Mac OS 9 since Mac OS 9 does not support SAMBA. • There is no authentication support for Hot Folder access All hot folders are publicly visible. • The FreeFlow Print Server does not know who the actual job submitter is. The sender name specified on the GUI is a generic name (and is “HotFolderClient”).
Job submission JDF support via the Hot Folder feature The Job Definition Format (JDF) is a job ticket and workflow specification language. It provides the means to describe print jobs. The ability to support JDF job tickets with PDF data files adds flexibility when users want specific settings for jobs instead of default queue settings. Technical overview JDF job tickets are submitted through the Hot Folders feature.
Job submission Updates and Outputs JDF Job Tickets: After each job submission to the FreeFlow Print Server, JDF Gateway updates and outputs the JDF job ticket into specific or default folders depending on the job submission status. The updated JDF job ticket contains a relative job status and the process time required. The location of a specific folder is specified in the JDF job ticket by “TargetRoute”. For example, a JDF job ticket has the following: ….
Job submission JDF Workflow Example 1. User enables “hot folder” for the queue in the FreeFlow Print Server. 2. FreeFlow Print Server UI creates an associate Hot Folder for the queue. 3. Hot Folder Observer will create an “Error” folder in the Hot Folder if a job fails to submit to the FreeFlow Print Server. 4. FreeFlow Print Server exports the Hot Folder onto the network for job submissions. 5. User drops a data file, in a specific location in FreeFlow Print Server.
Job submission 1. Enter the following command at a terminal: ps -ef | grep java If you see the following line, the JDFGW is likely to be alive. root 5845 1 0 Sep 07 pts/5 12:08 /opt/XRXnps/ XRXweb/jre/bin/java -Xms128M -Xmx128M -Xmn32M XX:MaxPermSize=64M Since JDFGW shares a single JVM with Internet Services Gateway, there is no single process dedicated to JDFGW. In addition to this, look at the JDFGW log file 2. Logging files are located at /var/spool/XRXnps/log/ JdfJmfGateway.log.0 3.
Job submission Multiple job submission There are three menu selections in the Xerox Freeflow Print Services interface (Reprint Manager): • Print Selected • Proof Selected • Print Now Selected When one of these print options is chosen, a dialog box opens that presents the queue options. Once the user selects the queue to send the job, the Xerox Freeflow Print Server displays a window that tracks the progress and completion of each job submitted.
Job submission 3. Enter the print path of the file you want to print in the File Name field, or select [Browse…] to search for the file. 4. Clear the Printer Default check box under Hold Job, to enable selection of [Print Options: ] drop-down list options Print or Save. • Print: Prints the job file and does not save it. This is the default setting. If you select this option, continue with Step 6.
Job submission 10. If you wish, select one of the following at the top of the window: • Save My Default Ticket: Saves your current selections as the default ticket for other print jobs. • Restore My Default Ticket: Restores the current settings to your default job ticket, if you created one previously. • Restore Queue Default Ticket: Restores the current settings to the queue's default job ticket. 11. Select the green [Print] button to send the document file to the print queue.
Job submission Features The Remote Print Server features include: • Ability to manage connections to FreeFlow Print Server supported printers from a single point location • Ability to manipulate the FreeFlow Print Server Workstation from the client PC.
Job submission • The minimum recommended video resolution is 1152 x 864. • Add-on applications to the FreeFlow Print Server and any third-party applications loaded on the FreeFlow Print Server controller are not accessible remotely using the Remote Print Server software. Terminal windows to the Solaris operating system also cannot be accessed remotely using the Remote Printer Server.
Printing and queue management 3 Printing and queue management This section addresses how to set printing workflow. It also describes the printing utilities that are available in the Xerox FreeFlow Print Server software and how to use the Print Server for TIFF orientation, and VIPP printing. Printing Printing workflow options The two printing workflow options available are First In/First Out (FIFO) and Resource Based Scheduling (RBS).
Printing and queue management Resource based scheduling Resource Based scheduling is the default setting on the Xerox Freeflow Print Server. It schedules jobs only as the resources available to run them become available. To set Resource Based scheduling, perform the following: 1. Select [Setup] on the main menu. 2. Select [System Preferences]. 3. Under Scheduling Mode, click Resource Based Scheduling. NOTE: See the Online Help for detailed procedures.
Printing and queue management ASCII and PCL printing utilities ASCII printing within various environments results in output that is not always formatted as desired. Unfortunately, there is no “standard” method for printing ASCII files. ASCII is a character set and not a Page Description Language. Therefore, ASCII files do not contain format commands. Furthermore, there is no de facto standard for ASCII formatting. Nonetheless, users often have the requirement to match a specific format.
Printing and queue management NOTE: This utility is now covered on the Xerox FreeFlow Print Server interface. Click the PCL tab and make selections to Line Termination. setlp/lprcopycount utility The setlpcopycount utility allows the Xerox Freeflow Print Server customer to modify how the lp/lpr gateway handles a copy count of one. Beginning with DocuSP version 1.41.06, the default setting ignores a copy count of one placed on the job by the lp/lpr submission protocol.
Printing and queue management • C”(pr=-)” (pages to print) • C”(size=)” • C”(xshift)” (horizontal image shift) • C”(yshift)” (horizontal side 2 shift) • C”(xshiftback=)” (vertical image shift) • C”(yshiftback=)” • C”(l (vertical side 2 shift) 2. Page order override • C”(ton)” • C”(nto1”) 3.
Printing and queue management Highlight color programming in ASCII job ticket The administrator can submit job programming parameters that identify the algorithm and mapping to be used for rendering full color into highlight color printing. The user may also specify what action to take if there is no match. For monochrome printing in gray scale, black is selected as the highlight printing color.
Printing and queue management DSC Comment Option Parameters Notes HighlightPrintingColor {none, black, blue, brown, cardinal, cyan, dontCare, green, magenta, other, red, royalBlue, ruby, unknown, violet, yellow} Ignore all except black, blue, green, and red. MismatchedHighlightPrinti ngColor {none, abortPrint, reuqestOperatorInterventio n,useLoadedColor} Ignore none, MapabortPrint to CancelJob.
Printing and queue management This sets Port1 as VPS and leaves Port 2 unaltered. # ./setVPSoption -2NONVPS This leaves Port 1 unaltered and sets Port 2 as NONVPS. Restart the Print Server software after setting this option. NOTE: Refer to the Security Guide for more information on the Secure Socket Layer. TIFF files This section discusses the TIFF tags supported by the Print Server software and the guidelines for printing TIFF files to achieve the optimum performance.
Printing and queue management TIFF orientation The Print Server Save Feature stores TIFF images in different orientations on the DocuTech/DocuPrint 75/90 and the DocuTech 61XX. This is done by design to optimize productivity and allow for the different finishing requirements of the print engines controlled by the Print Server software. The following products have these options: DocuTech 61xx -- The DocuTech 61xx finishes the trail edge of the pages and orients the image appropriately.
Printing and queue management – The Print Server supports values of 1, 3, 6, and 8. Values of 2, 4, 5, and 7 are treated as if they were 1, 3, 6, and 8 respectively. Photometric Interpretation – Default = none; value must be supplied. – The Print Server supports bi-level values of 0 and 1 only. Resolution Units – Default = 2 – The Print Server supports values of 2 (inches) and 3 (centimeters) Rows Per Strip – Default = none – The Print Server supports single and multiple strip images.
Printing and queue management Performance considerations Optimum performance can be achieved for printing TIFF files by following the guidelines listed below: • Use CCITT Group 4 compression for speed. • Use a resolution of 600 dpi to eliminate the need to scale the image. • Use a TIFF orientation tag value of 8 to eliminate the need to rotate the image. • Use single strip image data to eliminate additional image data manipulations.
Printing and queue management Repository management The Print Server provides a number of options in saving jobs to the Save Job Library (SJL). Jobs can only be saved to the local directory or a CD-RW. Jobs cannot be saved to the network. Based on the type of input there are some additional limitations to save job options. Save job options Under the System Preference Save selection, there are three options to use as the default save method.
Printing and queue management Scan to digital input on Nuvera 1xx Only Nuvera 1xx products have the capability to use the Scan interface and save a file. This feature enables the operator to scan a file, browse a file path to save the job and specify a name for the saved file.
Printing and queue management NOTE: Copy/move/delete functions are only for files specified with the job ticket in the legal job format on the Print Server system. These functions can only be performed on the local disk with the job ticket. The user interface invokes the necessary scripts to complete the operation requested. Copying and saving jobs to CD For jobs saved to a CD-R/W, the Save Facility calls the PM Library to copy or save the jobs. However, move job is not supported.
Printing and queue management Job previewing and editing The Print Server has a number of editing features for saved jobs. Editing thumbnails For the DT100/120 family of products, the Print Server enables the user to preview saved job in PDF, TIFF, PS or FRF file formats. The Job Preview function allows the user to view both a thumbnail image, that is a Thumbnail Resolution Image (TRI) and a full display of the saved image, that is a Display Resolution Image (DRI).
Printing and queue management Queue management The Queue Manager window displays all the queues available on the printer. Think of each queue as a virtual printer with unique characteristics defined when the queue is created. The queue list displays the name, priority, and job acceptance and release status for any queues available on the system. Queue management involves creating and enabling queues to receive jobs to help manage the flow of jobs through the printing system.
Printing and queue management NOTE: PSF is an IBM software product that controls IPDS printers and forwards Advanced Function Presentation (AFP) data to the printers in the IPDS language used by IPDS printers. FreeFlow Print Server IPDS supports the TCP/IP and online channel interfaces. FreeFlow Print Server IPDS provides the ability to: • Print the standard IBM IPDS data stream. • Properly image all IPDS-required print resources and fonts.
Printing and queue management Continuous Form. • Tray/Bin Mappings tab – Enables an operator to map FreeFlow Print Server physical trays to virtual IPDS trays. The contents of the virtual IPDS trays are reported back to the host. The operator can view and modify stock attributes so that they meet the needs of the IPDS print jobs to be run.
Printing and queue management LCDS (Line Conditioned Data Stream) LCDS (Line Conditioned Data Stream) jobs are accepted from a channel-attached mainframe, from networked workstations and from a tape client. The Process of Printing an LCDS Job Before LCDS data can be sent to the printer, the printer operator must perform the following tasks: • Load all the resources on the printer. These resources include fonts, images, forms, and the printing instructions.
Printing and queue management Printing LCDS Sample Resources To print LCDS resources: 1. Right-click on a resource and select [Sample] menu option. The Sample Resources window allows you to specify how you want the sample resource to print. 2. For example, select: • A queue • Image Output • Scaling • Document Options • Quantity Printing the LCDS Resource List To print the LCDS resource list: 1.
Printing and queue management • Use the LCDS tab to set up the Initial JDL, Initial JDE, and other properties associated with the LCDS job. NOTE: Some LCDS jobs are very long and take hours or even days to complete. If you need to print another job before a long LCDS job has completed, you can use the Job Pause/Interrupt feature. This pauses the current job so you can print the other job. You may then resume the interrupted job.
Printing and queue management 3- 2 2 System Guide
Finishing 4 Finishing The following section contains information about how to use subset finishing and mixed stacking on a printing job. The finishing information below does not apply to Continuous Feed (CF) systems. For CF systems, the finishing configuration is defined at the CF (STAMPA) Controller. CF imposition files are used to impose documents for printing in conjunction with specific CF finishing configurations.
Finishing Creating jobs to use subset finishing It is important that jobs intended to be printed using subset finishing be enabled with the following: • PostScript code (using the “setpagedevice” operator) • Variable Data Intelligent PostScript PrintWare (VIPP) version 2.0 or later. NOTE: Subset finishing can also be performed at the FreeFlow workstation through the Document Scan and Make Ready application. Subset offset (Page Level Jog) The printer has the ability to offset on a page level.
Finishing PCL offset/separator/subset finishing command The use of the PCL separator command, &l1T, in combination with Xerox FreeFlow® Print Server queue defaults, enables subset finishing for PCL jobs. The PCL separator command defines offset segments of a job. PCL does not commonly support finishing. However, the use of the PCL separator command allows offset segments of a job to be finished based on the finishing default set on the queue.
Finishing PCL paper source command Use the PCL Paper Source command to program a PCL print job to use a specific paper. The PCL decomposer on the Xerox FreeFlow Print Server Controller reads the paper source command and, using the PCL Paper Sources option in the Queue Properties and maps the command to the appropriate paper. The number code corresponds to the following PCL Paper Source programmed in Queue Properties.
Finishing Tray Confirmation options: • None - No tray confirmation pop up. The system assumes tray refill, but if tray attributes change, the tray will fault. To clear the fault modify the programming to match the tray. In addition, the “New Stock has been Loaded” option must be selected. • When Tray Settings Change - A tray confirmation pop up appears every time a stock attribute changes.
Finishing Mapping trays to media On the Xerox FreeFlow Print Server printer, the media sources are set up for each queue on the printer interface. The user can map trays to media in the XPIF job ticket and then use the mapping with the embedded PCL paper source commands in the data stream. Once the print job has been sent, the user cannot change media sources. However, the XPIF job ticket media source to tray mapping can be overridden for all the trays on the queue.
Finishing Additional finishing information The Xerox FreeFlow Print Server is unable to dual staple 3-hole punched stock. If dual staple is selected when using pre-drilled paper, improper registration will occur. Select to single staple the job, or print on non-drilled stock and manually punch the holes after finishing of dual staple is complete.
Finishing 4- 8 System Guide
Gateway and Network Configuration 5 Gateway and Network Configuration Gateway and network configuration is a set of features that allows administrators to integrate the Xerox FreeFlow Print Server operation with a variety of protocols and gateways through a common user interface. The Xerox FreeFlow Print Server gateway and network configuration also enables system administrators to select all the network configuration settings without having to work in the UNIX operating system.
Gateway and Network Configuration Gateways SNMP gateway configuration SNMP displays the status of network devices. Using the SNMP tab in the Xerox FreeFlow Print Server Gateways, the administrator can select among a number of features and settings for SNMP. NOTE: SNMP requires a standard license. The System Administrator must enable SNMP in License Manager.
Gateway and Network Configuration Table 5-1 SNMP Supported Features by Product DT 61XX and DP 1xx Feature EPS 1XX iGen Nuvera 1xx Ability to SET Attributes Y Y N Y Localization of Attributes Y Y N N Finishing Capability for a Device MIB Y N N Y Finishing Capability for a Supply MIB Y N N Y Finishing Capability for Attributes Y N N Y Print Working Group Job Monitor MIB Y Y N Y Auto Meter Reading/ Billing Y Y N Y Enhancement to attributes Y Y N Y Changing attribute
Gateway and Network Configuration SNMP MIB support The Xerox FreeFlow Print Server SNMP MIB files use the Xerox Common Management Interface (XCMI) version 4.0. The following list indicates the MIB files included for this version of the Print Server software: • rfc1213 - RFC1213-MIB (MIB-II) - specifically system, if numbers, at, ip, tcp, icmp, udp, snmp • rfc2790/rfc1514 - HOST-RESOURCES-MIB (XCMI rev 000817) - rfc2790 is a later version of rfc1514.
Gateway and Network Configuration • • • – The Extended Input Group – The Input Media Group – The Output Group – The Extended Output Group – The Output Features Group – The Marker Group – The Marker Supplies Group – The Marker Colorant Group – The Media Path Group – The Interpreters Group – The Channels Group – The Console Group – The Alerts Groups Finishing MIB – Finisher Device Group – Finisher Supply Group – Finisher Supply, Media Input Group – Finisher Device Attribut
Gateway and Network Configuration Automatic Meter Reading (AMR) support Automatic Meter Reading (AMR) is a function that assists in the accounting and billing process. The feature can be supported using: • xcmHrDevDetailIndex • xcmHrDevDetailValue Integer • xcmHrDevDetailValueString Localization of text and units of measure With the Xerox FreeFlow Print Server, SNMP text and units of measure can be independent of the locality selected as part of the Local User Interface (LUI).
Gateway and Network Configuration SNMP configuration variables Of the many parameters that are available for SNMP configuration, only the ones of common interest to Xerox customers are shown in the following table: Table 5-2 Configuration Variables Parameter Name Description Value Range Default Value CommandLine Turn on/off the following flags: –l: logging to SNMP_DEBUG_LOG –w: logging to window Printer operator The name of the printer operator String (0...
Gateway and Network Configuration Printer and job messages SNMP can broadcast messages about the printer and the jobs on the system. Printer messages may announce that the printer is idle, printing, or out of paper. Job messages announce that jobs are pending, processing, or completed. Other job-related information may include the job owner’s name, the job quantity, the job identifier, etc.
Gateway and Network Configuration Queue server options In Gateways using the Queue Server tab, the administrator has the option to enable or disable NetWare and to define a Preferred Server Name. This entry field allows the administrator an easy method to directly point to a replica or NDS server name. NOTE: It is recommended to set this after the first connect attempt has been made since the Preferred Server Name should be automatically available under normal conditions.
Gateway and Network Configuration • Host name • Subnet mask • Default gateway NOTE: This information is supplied by the system administrator. The administrator must also select the IP Configuration Method. The drop down menu presents two options: a “Static” IP configuration which allows the user to specify the IP values, or “DHCP” method which allows a DHCP server to provide IP information. NOTE: The user is prompted whenever a reboot is required.
Gateway and Network Configuration Domain Name Service (DNS) The DNS service maintains host names to IP Address mappings. DNS is also a Directory Service that stores arbitrary objects not necessarily related to name-to-IP information. In Network Configuration, using the DNS tab, the administrator can enable/disable DNS. If DNS is enabled, the user must provide the “Domain Name” and “DNS Server List” information in the text entry windows; the “Domain Search List” is optional.
Gateway and Network Configuration SMB/FTP or SAMBA/FTP network filing configuration In Network Configuration, the SMB/FTP or SAMBA/FTP tab allows the administrator to enable or disable filing using one of three different technologies: 1. SMB or SAMBA, the protocol behind WINS. 2. FTP, File Transfer Protocol. 3. SFTP, Secure File Transfer Protocol with encryption. NOTE: If SMB or SAMBA is selected, the administrator must enable WINS and specify a NetBIOS name.
Gateway and Network Configuration Setting up SMB/FTP or SAMBA/FTP In order to save jobs to an SMB/FTP location, it must be enabled on the system. 1. Log on as a System Administrator. 2. From the Setup menu, select [Network Configuration...]. 3. Select the SMB/FTP or SAMB/FTP tab. 4. Select any of the available options: • Enable SMB/SAMBA Filing • Enable FTP Filing • Enable SFTP Filing • Enter a NetBIOS name. 5. Select [OK].
Gateway and Network Configuration 2. Page order override • C”(ton)” • C”(nto1”) 3. Background forms • C”(bf=”) (background form) • C”(cf=) (cycle from start location) • C”(disposition=)” 4. Selectable halftone (not including full color) • C”(halftone=)” 5.
Gateway and Network Configuration Ethernet connection speed In Network Configuration, using the Connections tab, the administrator can select the speed of the Ethernet. The default is set to automatic and the software/NIC card automatically detects and transmits at the highest speed available. However, the interface also offers 10 mb/sec, 100 mb/sec and 1000 mb/sec as the situation requires.
Gateway and Network Configuration 5- 1 6 System Guide
Accounting and Billing 6 Accounting and Billing The following section explains the various accounting log versions that are available for systems configured with accounting and billing capability. It also lists the billing meters for each region and an explanation of each meter. Accounting The Accounting function in the Xerox FreeFlow® Print Server software produces a number of reports that enable the administrator to accurately bill customers.
Accounting and Billing Accounting exported values The Accounting feature tracks all jobs that have been processed and printed, enabling your site to charge for use of the Xerox printing system. There are various versions of the accounting log supported by the Xerox FreeFlow Print Server for exporting. The following list describes each version. Refer to online Help for more details. 6- 2 • Version 2: This is the most common version that is supported for the Xerox FreeFlow Print Server printing system.
Accounting and Billing Accounting file fields The following information will help you identify accounting fields when viewing the accounting and billing information. Job ID Container ID Report ID Host Job Number Record status System assigned ID number. When a job is sent to be printed or saved, it is given a Job ID that the system uses to track the job. Job IDs are generated sequentially, but the numbers can be reset. System assigned ID number. The Container ID always has the same number as the Job ID.
Accounting and Billing Job Status Interrupt Status Print Server Name Virtual Printer This field will have one of the following values: • Completed • Completed with warnings • Completed with errors • Undefined • Faulted • Cancelled by user • Cancelled by operator • Aborted • Rejected • Held by user • Held by operator • Save completed • Save completed with warnings • Save completed with errors This field will have the following values: • No Interruption • Interrupted • Int
Accounting and Billing Input File Size (bytes) Size of file in bytes. (e.g., 1751). Job Format PDL Format The source Page Descriptor Language of this job. This field will be one of the following: • Ascii • Binary • HPPCL • Interpress • LCDS • PostScript • PostScript2 • PostScript Query • TIFF • PDF • IPDS • HTML • DocuJob • Internal • Native Start RIP Time Date and time Raster Input Processing (RIP) started. Stop RIP Time Date and time RIP completed.
Accounting and Billing DJDE Records Read Data Blocks Processed The number of DJDE records recognized. Number of blocks read processing the current job. Data Blocks Skipped Number of blocks skipped processing the current job. Number Pages RIPed Number of processed pages. Total Pages Trapped Number of pages trapped. Total Anti Aliased Pages Processed Start Date Completion Date Pages To Print Collate Mode Copies Requested Copies Printed Total number of Anti Aliased pages processed.
Accounting and Billing Number 1-Sided Sheets Printed Number of single sided sheets printed. Complexity Induced Skips Number 2-Sided Sheets Printed Lines Printed Pages Spaced Total Black Only Pages Printed Number of double sided sheets printed. Number of lines printed for a job. Number of pages spaced for a job. Total number of black-only pages printed in a job. Total Color Pages Printed Total number of color pages printed in a job.
Accounting and Billing Medium X, Color Medium X, Name Medium X, Opacity Medium X, Holes count Color of medium (number X=1,2,...). Field can be one of the following: • White • Clear • Pink • Red • Yellow • Blue • Green • Buff • Goldenrod • User defined Text name of medium (number X=1...10). Opacity of medium (number X=1...10). Number of pre-punched holes in medium (number X=1...10). Medium X, Grain Grain of medium (number X=1...10). Medium X, Finish Finish of medium (number X=1...
Accounting and Billing Job Notes window The Job Notes window displays accounting information as well as user information. The following accounting and user fields have been added and displays, exported, and printed as part of the accounting log. • Account Info • Account ID. • User ID. • Additional Account Information: This field will accept up to 255 characters. NOTE: These attributes are support by IPP, Reprint, LP, LPR and XPIF.
Accounting and Billing View and Print the Billing Report Do the following to view the billing report 1. Select [Administration: Billing...] 2. Select the [Print...] button 3. Select a queue from the Queue drop-down menu 4. Enter the Customer ID and Machine ID 5. Select [Close] when you are finished Billable events NOTE: For CF systems, billing meters are maintained within the print engine. For additional information, contact a Xerox Service Representative.
Accounting and Billing Billable events do not include the following: • Blank sides inserted by the system; for example, the last page of an odd-numbered 2-sided job. • Any partial sets generated when the system fault recovery forces the job to be saved or cancelled during printing. • Slip sheets. • Blank sheets. • Blank sides created as part of the job. • Fuser cleanup sheets. • Waste sheets that are manually removed from the feeders and print engine.
Accounting and Billing Table 6-1 Billing Meters for 61XX/41XX DocuTech/DocuPrint Series Region 1 61XX Meter Label Meter A Meter B 2 Meter 1 Meter 2 Meter 3 Good Impressions Successfully Delivered Impressions Printed in IOT Diagnostic Mode Number of Purge sheets sent to Purge Tray Good Impressions Successfully Delivered in 3 Pitch Mode Good Impressions Successfully Delivered in 4 Pitch Mode Good Impressions Successfully Delivered in 5 Pitch Mode Good Impressions Successfully Delivered in 5 Pitch Mode Goo
Accounting and Billing Table 6-2 Billing Meters for Nuvera/Merrimack Region 1 Nuvera Meter Label Merrimack Meter Label Meter A Meter A Meter B Meter B Meter C Meter C Meter C Breakpoint Limit Meter C Breakpoint Limit Meter C Breakpoint Limit Last Modified Meter C Breakpoint Limit Last Modified Meter D Meter D Meter D Breakpoint Limit Meter D Breakpoint Limit Meter D Breakpoint Limit Last Modified Meter D Breakpoint Limit Last Modified Meter E 2 5 Meter 1 Meter 1 Meter 2 Meter 2 Mete
Accounting and Billing Table 6-3 Billing Meters for DocuColor 240/250/260 NOTE: These meters do not appear on the FreeFlow Print Server GUI. These meters are displayed through Remote Services only.
Backup and Restore 7 Backup and Restore To ensure a smooth transition between Xerox FreeFlow® Print Server software versions and to maintain the Xerox FreeFlow Print Server system for the long term, backing up and restoring system and configuration information on a regular basis is part of a well-maintained printing environment. This section presents the backup and restore capabilities of the Xerox FreeFlow Print Server controller.
Backup and Restore When to Backup and Restore a System The following items detail when to use the backup and restore system option. It is recommended that the System Backup process be completed after the system has been running in production for a week or two. The System Backup should be performed once a month, and it should be completed during a time when the printer is not in use, such as at night.
Backup and Restore Configuration Backup and Restore The Backup Configuration option enables the Administrator to store some or all of the user-configurable settings on the Xerox FreeFlow Print Server. The Restore Configuration option enables the Administrator to select all or a subset of categories of userconfigurable settings that are restorable from a configuration archive. NOTE: The Backup option is for back up ONLY; it is NOT for Restore.
Backup and Restore When to Backup and Restore a Configuration Xerox recommends that you backup your user-configurable settings at weekly or monthly intervals, and during a time when the FreeFlow Print Server is not active. You may save a configuration file to any storage device that is accessible to the server. Restore Configuration The Restore Configuration option • To restore customer settings after a hardware or hard disk failure.
Backup and Restore Frequently asked questions System Backup and Restore What is the basic purpose of System Backup and Restore? The basic purpose of System Backup and Restore is to save a snapshot of the entire Solaris and Xerox FreeFlow Print Server disk for recovery at a later time. System Backup and Restore is useful for restoring the system quickly after the corruption of the software.
Backup and Restore Configuration Backup and Restore What is the basic purpose of Configuration Backup and Restore? The basic purpose of Configuration Backup and Restore is to save user settings for upgrade after an operating system reload. Configuration Backup and Restore is useful for restoring user configurations at a clean Solaris/Xerox FreeFlow Print Server installation or after a hard disk failure.
Backup and Restore System Backup Troubleshooting Activity logging The file backup.log is used to record backup activities. It is saved in the /export/home/xrxusr directory. The first line of the backup log contains the system name and the time and date the backup was initiated. To prevent the log being overwritten by a subsequent backup, rename the log. You should give it a name that is somehow related the date that the backup was made (for example, backup040402.log).
Backup and Restore 7- 8 System Guide
Troubleshooting 8 Troubleshooting This section covers the various faults that you may encounter in using the Xerox FreeFlow Print Server. Declared faults are those that display a message to indicate a problem. Undeclared faults are problems that you may encounter that do not display a message or a visual indicator on the user interface.
Troubleshooting Declared faults Declared faults that you may encounter on your system are categorized as printer faults or job faults. Printer fault An indicator appears on the Xerox FreeFlow Print Server user interface when a printer fault occurs and the Printer Faults window appears. The Printer Faults window displays all existing printer faults. Selecting a fault on the list opens the Fault Clearance window.
Troubleshooting Undeclared faults The following list describes possible undeclared faults that you may encounter: System Guide • Client Problems: Client problems include job submission problems with no message displayed at the client workstation. • Graphical User Interface (GUI) problems: GUI icons or windows do not appear correctly, do not operate correctly, or disappear suddenly.
Troubleshooting SNMP problems If there is no response from the agent to the browser, one or all of the following steps can be taken: 1. Log in as root. 2. # prstat This shows whether the agent is running or not. It may be that processes are consuming processor time. Normally you should see that the agent is taking up less than 1%. 3. ps -ef | grep agent This indicates if the agent is alive. The number 9252 is important for the pstack command below (the number varies).
Troubleshooting Macintosh problems A job is submitted from a Macintosh client and the printer queues cannot be viewed. If the Macintosh client cannot view any printer queues from the Chooser, perform the following: 1. Verify that the AppleTalk network is up and that there is at least one router on the network. 2. If there is no router on the AppleTalk network, jobs cannot be submitted through the AppleTalk gateway.
Troubleshooting 3. If the above files do not exist, set the XAPPLRESDIR environment variable by entering the following: setenv XAPPLRESDIR/opt/XRXnps/XRXservui/data/locale/ resources NOTE: The “Locale” is the locale of your server. – en_US for U.S. English – in_UK for U.K.
Troubleshooting 1. Retrieve the error page if one was printed. 2. Submit the job to a draft PostScript printer if one is available to determine if the master is valid. 3. Ensure that jobs are sent to the correct queue. 4. Ensure that a valid PDL is used. 5. If the problem still exists, recreate the job with a different print driver and resubmit the job to the printer.
Troubleshooting Job flow problems If a job is submitted to a printer but does not print, this is a job flow problem. Determine the status of the printer, printer queue and ensure that the queue is set to release jobs. Determine which partition is full by opening a terminal window and entering the following: • df -k • If the /var/spool/XRXnps/outQ partition is full, go to the Xerox FreeFlow Print Server user interface. Open [Preferences] and then [Job Policy].
Troubleshooting Job integrity problems If the job does not print as expected (missing pages, missing data, incorrect page orientation, incorrectly ordered sets, job attribute inconsistencies), perform the following: 1. Check the job properties to ensure proper programming. 2. Check for any queue override attributes that may be conflicting with the job programming. 3. If the job is PCL or PostScript, check for job ticket information that may have created a problem with the job.
Troubleshooting PostScript problems The following questions may be helpful to ask when trying to isolate a PostScript problem: • What printer driver was used to create the file? • What client/application was used to create the file? • Was the file recreated and resubmitted with a different driver? What was the result? • Is there a printed PostScript error page, and what errors were listed? • Is the queue faulted, or is it accepting jobs? • Did this file or a similar file print on a previously in
Troubleshooting PDF problems The following questions may be helpful to ask when trying to isolate a PDF problem: • Was the PDF created from the original PostScript using the latest version of Adobe’s PDF Distiller? • Does the original PostScript file print correctly? • Will all of the pages of the job open with Adobe Acrobat? • What application and/or PDF software created the PDF file? • With the printer’s error pages turned on, does the printer produce a PostScript error page? • Has the file be
Troubleshooting Restore password To restore the default password if an operator or system administrator forgets the system password, perform the following: 1. Open a terminal window. Logon as the root user by typing su and select . 2. Enter the password and select . 3. At the prompt (#), enter the following: cd /opt/XRXnps/ XRXui61XX/data and select . 4. Type: ls -la and select . 5. Delete the files “.npw” and “.sum” by typing rm.npw.sum and selecting . 6.
Troubleshooting Restart Xerox FreeFlow Print Server software without rebooting If [Exit] is accidentally selected from the Xerox software, perform the following to start the software without rebooting the controller: At the bottom of the GUI, select [Launch > Restart FreeFlow Print Server...] Productivity and performance problems If a job takes longer to process than anticipated and a performance problem is suspected, take the following steps to check the system: 1.
Troubleshooting Problems when saving a job If a job was submitted from a client with a save destination, but is not saved, perform the following: 1. Ensure that the banner and error pages are enabled, 2. Submit the job for printing. 3. Check the error page for the words “OFFENDING COMMAND”. The words after this instruct what to do to fix the file. If there is a problem with a job saved to CD, the administrator uses the following: #cdr -1 lists all the CD writers found in the system.
Troubleshooting status_log The status_log contains information about the attributes of a job once it has been accepted and tracked by the system.
Troubleshooting LP/LPR and the ASCII job tickets The following procedure is used to verify that the attributes and options are correct: 1. Open a terminal and login as root 2. Enter: setenv LD_LIBRARY_PATH/opt/XRXnps/lib 3. Enter: [/home/rlech/bin]getAttrsTv 4. The program executes and lists valid options. 5. Enter: g j, the job number from Job GUI> 6. The job attributes display. NOTE: For detailed procedures see the Online Help.
Troubleshooting 14. Select the and keys on your keyboard at the same time to complete the boot. NOTE: This procedure performs the file check and takes about one minute. The # symbol appears again. If there are problems starting the software, check the console window for messages. Loading XJDC/Unix The Xerox Job Description Compiler is loaded by entering the following on the command line: /opt/XRXnps/bin/XJDC [-option[,option...]] .
Troubleshooting Configuring XJDC/Unix The configuration file, CONFIG.TXT found in the directory /opt/ XRXnps/bin/, contains default parameters for the invocation of XJDC. The text file can be edited using any simple text editor. The first line of the configuration file must not be edited; it contains XJDC version information. Each subsequent line contains a single option; any text following the first word, and any invalid options, are ignored.
Troubleshooting • JSL source files can be edited using the textedit command or UNIX vi command. The textedit utility is available with the sun operating system. To invoke the editor, bring up a Terminal window and type textedit. For example, open a terminal shell and on the command line, type: textedit BASIC.JSL or vi BASIC.JSL • During the XJDC compilation, if an error is encountered, the compiler prints the error report to the printer. Ensure the first available queue is a PostScript queue.
Troubleshooting Ejecting a CD/DVD on a Print Server station If pressing the eject button on the front of the CD/DVD-ROM drive does not eject the disc, then use the following procedure: 1. Select [System - Eject CD/DVD]. a. If the CD/DVD ejects, remove the CD/DVD and close the drive. b. If the CD/DVD still does not eject, continue to the next step. 2. Select [Setup] and then [System Configuration]. The System Configuration window displays. 3. Select the Peripherals tab. 4.
Hints and Tips 9 Hints and Tips This section describes methods for handling workstation issues, optimizing job performance, and enhancing image quality. General These procedures address workstation display. Disabling the Solaris Screen Saver To disable the Solaris Screen Saver: 1. Open a Terminal window. 2. Type the following path: cd /usr/openwin/bin. 3. Type dtpower. 4. Select Yes from the Scheme Confirmation window that opens. The Power Saver screen is displayed. 5.
Hints and Tips Color job processing efficiencies The time required to process a job can depend primarily on four variables: • Time for a client workstation to generate the Page Description Language (PDL, i.e. PostScript, HP-PCL, TIFF, etc.). • Time to transfer the job PDL across the net and be marked as received by the Xerox FreeFlow Print Server. • Time required to RIP the PDL to produce the bit maps that the print engine can use.
Hints and Tips Job submission hints There are a number of ways to analyze the nature of the job being submitted to optimize performance and maintain image quality. Number of images The number and resolution of the images that are embedded within a job is a big driver of the PDL size and therefore PDL generation time, data transfer, spool, and RIP performance. Minimizing the number and/or resolution of embedded images improve performance.
Hints and Tips Table 9-1.
Hints and Tips Job submission order Job submission order can impact performance. It is suggested that a job with many pages to be RIPped and a large number of copies should be submitted at the end of the day if possible. With the printer paused, the job can then RIP over night. The job then starts printing at the beginning of the next day and while it is printing, the Xerox FreeFlow Print Server can process a complex/ difficult job that takes a long time to RIP.
Hints and Tips Server can compose 2 variable data objects of 2 inches by 2 inches and 300 dots/inch resolution about 10-20 times faster than it could if the same objects were 600 dpi and 8.5x11 inches. Image Quality (IQ) Generally the image quality of a base printing system is above average, and the Image Quality (IQ) enhancements filters provided within the Xerox FreeFlow Print Server are unnecessary.
Hints and Tips Job printing hints The DC 6060 print engine cycles down on certain operations such as on tray/bank switches or between jobs. Each cycle may take 10-40 seconds to complete before the print engine is ready to print again. To avoid unnecessary print engine cycling, you can perform the following steps: • Disable finishing, slip-sheets and offset stacking. • Disable banner sheets when making multiple copies of a job.
Hints and Tips PCI channel interface PWB trace capture Load the PCI Channel Interface PWB Trace command when software is installed and the PCI Channel Interface PWB is detected. This procedure is usually performed at the request of Software Engineering or as part of a SPAR package. Perform a trace To start the trace, perform the following: 1. Login as Administrator. 2. Select [System - Online Manager]. 3. Select: 4. Channel Gateway - Enable 5. Input Device - Online 6. Input Control - Start 7.
Hints and Tips Command Line Utilities Utility Change Description Focus /opt/XRXnps/bin/setascii decomposer Forced ASCII files through designated decomposer (that is, ASCII through PCL). Implemented in queue manager in 2.1 Black and white /opt/XRXnps/bin/setfifomode Enables FIFO job reception mode in front end of system. Both /opt/XRXnps/bin/setFontSize In 3.1, allows user to set the font size on the main GUI to a larger and more visible size.
Hints and Tips Utility Change Description Focus /opt/XRXnps/bin/setVPSoption On the socket gateway mainframe echo commands are stripped by default. If non VPS streaming clients are being used, this utility must be run to avoid data loss. Black and white /opt/XRXnps/bin/setBind128 Enables you to bind 128 pages. Black and white /opt/XRXnps/bin/setpdfsuppresscsa When PDF files are created with Adobe Acrobat Distiller 5.0 and above, the output may have color management applied by default.
Hints and Tips Utility Change Description Focus /opt/XRXnps/bin/setobjectonwhitetagging Enables/Disables tagging of stroke objects on a white background. Color /opt/XRXnps/bin/set6060streaming This option enables 6060 job streaming. 6060 Option 0 - Jobs are not streamed to 6060 (fast). Option 1 - Jobs are streamed to 6060 (slow).
Hints and Tips 9- 1 2 System Guide
