Installation Guide

Installing FlowPort
A–6 ❖ Xerox FlowPort Installation and Setup Guide
FlowPort Fails to Run: NSA
Server Fails
The FlowPort server is not able to start—the log file displays a message
that the NSA server has failed. FlowPort includes an FTP server which
runs by default on port 21. It cannot run on a machine where another
FTP server is running as port conflicts may result.
Perform the following to check the server status:
1. Go to C:\Xerox\FlowPort\Logs\AdminN.log.
2. Inspect the log for lines that indicate a port conflict or another
reason for failure.
Example:
“System shutting down: NSA Server failed.”
3. Disable or remove any FTP server (or service) that is running on
the machine
FlowPort Installation Resolution