Installation Guide

Configuring FlowPort
Appendix A: Troubleshooting ❖ A–7
Configuring FlowPort
The following section describes solutions to some
common problems you may encounter when configuring
FlowPort.
FlowPort Configuration Resolution
Mail Host Errors If you receive an error when specifying the name of your mail server,
then you need to use the fully qualified hostname of the server. The fully
qualified hostname includes the main server name, as well as the
hostname. For example:
mailserver-1.goodcompany.com
See your system administrator if you do not know the fully qualified
hostname of your mail server.
LPR-enabled Document Centre You need to enable LPR on the Document Centre. An IP address or
preferably, a DNS address is necessary to enable LPR printing.
To check if LPR is enabled, perform the following steps:
1. On the Document Centre, press the Machine Status button.
2. On the LCD Touch Screen, press the Reports and Counters tab.
3. Press Reports, then press Printer Configuration.
4. Press Start.
A configuration report is printed. Look under “Line Printer Daemon” to
see if the status is “Enabled”.
To enable LPR, see the Reference Guide, Setup Guide, or online System
Administration Manual for your specific Document Centre model.