Installation Guide

Configuring FlowPort
A–8 ❖ Xerox FlowPort Installation and Setup Guide
Microsoft Office Document
Printing
If there is a problem printing Microsoft documents, it is possible that on
Windows NT 4.0 servers, long directory paths (those that contain spaces
and directory names longer than 8 characters) may conflict with other
directories on the same or a different drive.
Note: If Microsoft Office is already installed on the server on which
FlowPort is installed, uninstall and reinstall Office to the directory
path names using the following install procedure.
Install Microsoft Office on the FlowPort server machine, using the
following conventions:
• The directory path to which you install Office cannot contain any
spaces.
• Each directory name in the path must contain eight characters or
less.
For example, the following installation paths are invalid:
C:\Program Files\Microsoft Office\Office
incorrect: contains spaces and directory names are too long
C:\Program Files\MicrosoftOffice\Office)
incorrect: directory names are too long
C:\Program\MS Stuff\Office
incorrect: contains a space in the directory name
These installation paths are valid:
C:\Program\MSOffice\Office
C:\MSOffice
C:\Office
Note: For more information, see the Microsoft Knowledge Base
article, Q185126 Bug: Error 429 “ActiveX Component Can’t
Create Object” on NT. Article available on Microsoft Web site,
http://www.microsoft.com.
Locked Scanning Administrators: The Document Centre scan template may not work or
may stop working if a template pool was not properly set up prior to
creating the FlowPort scan template. This step must be performed in
order to create scan templates successfully.
For more information about setting a template pool, see the Document
Centre (CentreWare) online documentation, or the “FlowPort Without
CentreWare Scanning Services” sections in the FlowPort Installation and
Setup Guide appendices.
Users: See your FlowPort administrator.
FlowPort Configuration Resolution