® Release 7.
Prepared by: Xerox Corporation Global Knowledge & Language Services 800 Phillips Rd., Building 845-17S Webster, NY 14580-9791 USA Copyright © 2005, 2006 by Xerox Corporation. All rights reserved. Printed in the United States of America. XEROX®, CentreWare®, WorkCentre and the identifying product names and numbers herein are trademarks of XEROX CORPORATION. Other product names and images used in this guide may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Table of Contents Chapter 1 CentreWare Printer Drivers for Microsoft Windows . . . . . . . . . . . . . . . . 1-1 What’s Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Printer Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Types of CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 About Bi-Directional Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Status Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Bi-Directional Driver Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 CentreWare Printer Drivers for Microsoft Windows CentreWare is software that brings the power of your Xerox systems to your desktop. CentreWare provides you with total access, viewing, and control of any Xerox system from any connected desktop. CentreWare’s interactive drivers make printing from the desktop simple to perform and easy to understand.
What’s Included in this Release? The CentreWare release of the DocuSP printer drivers supports the following features and hardware: Improved User Interface Updated Help System that follows User Interface layout Minimum custom paper size is now 1 x 1 inch (2.54 x 2.54 cm) to allow “logical” pages to be created that will be imposed on the printer to allow printing business cards, pictures, and post cards. Additional Highlight Color Support including Xerox Custom Color.
Obtaining CentreWare Drivers CentreWare DocuSP printer drivers that support the Microsoft Windows 2000/XP/Server 2003/Vista environments are available for PostScript 3, PCL 5c, PCL 5e, and PCL 6 (XL). The drivers are available either on the CentreWare Printer Drivers CD or by download from the Xerox Web site. CentreWare Printer Drivers CD The installation .inf files for the Xerox system printer drivers are available in the Drivers folder on the CentreWare Printer Drivers CD.
CentreWare Printer Driver Applications The following applications are included on the CentreWare Printer Drivers CD: Xerox Print Driver Installation utility Admin Config Wizard Xerox Printer Driver Installation Utility This utility is for anyone who would like to install printer drivers directly onto a PC or network server.
Support Support for your CentreWare printer drivers is available both online and by telephone. Internet Support Please visit the Xerox Web site (www.xerox.com) for product support information, product overviews, updates, and links to specific product sites. Printer drivers and PPDs can also be downloaded by clicking Support & Drivers. Telephone Support For additional assistance, you may contact the Xerox Welcome Center by telephone to speak with a Product Support Analyst.
1-6 CentreWare Printer Drivers for Microsoft Windows
Chapter 2 Installing Windows Printer Drivers The CentreWare printer drivers support the special features and functions of Xerox systems, enabling fast, efficient printing from your desktop. This chapter provides installation instructions for all current Windows environments. What’s in this chapter: Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installing Printer Drivers on Windows Networks . . . . . . . . .
Requirements Printer Drivers The Xerox printer drivers require: A maximum of 32 MB of available hard disk space per CentreWare Windows printer driver. Internet Explorer 5.5 or higher installed on the workstation for Windows 2000, XP, Server 2003, or Vista drivers. Xerox Printer Driver Installation Utility The Xerox Printer Driver Installation Utility and Admin Config Wizard require: Administrator privileges in Windows 2000 / XP / Server 2003 / Vista. Internet Explorer 5.5 or higher.
Installing Printer Drivers on Windows Networks In Windows environments, you can install a Xerox printer driver by using a direct installation, a custom installation, or a Point and Print installation. Direct Installation Use the Xerox Printer Driver Installation utility to install Xerox printer drivers for your network printers quickly and easily.
Direct Installation You can install the CentreWare printer drivers from the CD, from a location on your network that your administrator specifies, or from a URL or intranet address NOTE: After you start the installer, it detects the operating system of the server or workstation. If that operating system does not meet the product requirements, the installer issues a message and exits.
5 The installer scans supported direct connections as well as the local network subnet for printers. The results appear on the Select Printer screen. Do one of the following: If the printer that you want to install appears in the list of discovered printers, click Select From the Following Discovered Printers and select the printer. If the printer does not appear in the list of discovered printers, do one of the following: Click Advanced Search and choose an automatic or manual search method.
7 Click Install. The installer copies the driver files, edits the registry, and adds the printer to the workstation or server. NOTE: If you do not have sufficient rights to install a printer on the designated server, a logon prompt will appear. Enter a valid user name and password to continue the installation. 8 The Installation Complete screen appears to report a successful installation. You can click the support link to learn about using the printer or proceed to the next step.
Customizing the Installation The Admin Config Wizard is for system administrators who would like to set up standardized configuration files to install printer drivers quickly and easily. Using the wizard, you can customize the driver installation process to meet your organization’s needs. The Admin Config Wizard preconfigures installer parameters and saves these settings to a script file. Use this file with tools such as .
Table 2-1 contains the settings that you can customize with the Admin Config Wizard. Field Install Screen Default Set Printer As Default Share Printer Launch Scanner Install Description Choose the default option for printer selection. This selection controls which printer detection option appears as the default choice. It does not dictate the printer to install. To set that, use the Port Value field described below. Let installer decide (based on the number of printers discovered).
Field Description Save the Enter the location to save the configuration script file. If this location matches the path Configuration Script entered in the opening screen, the wizard only saves changes to the file to XeroxInstallerAdmin.xml file. Otherwise, the wizard copies the entire contents of the original path to the path specified here.
XeroxInstallerAdmin.xml The Admin Config Wizard writes the settings into the XeroxInstallerAdmin.xml file. The original version resides in the ...\Utilities\Installer folder. You may edit this file directly to configure installer settings that are beyond the scope of the Admin Config Wizard, such as an opening message screen or the default gateway and subnet mask for the Advanced search. Table 2-2 lists the fields that you can configure directly in the XeroxInstallerAdmin.
XML Field Description Numeric value that indicates which PDLs to install. 0 - Let the installer decide. 1 - PDL 1 (PostScript). 2 - PDL 2 (PCL 5e, PCL 5c). 4 - PDL 3 (PCL 6). 3 - PDL 1 and PDL 2. 7 - PDL 1, 2, and 3. Numeric value for installing scanner software after printer. Requires Windows 2000 or above and Xerox Multifunction Device. 0 - Do not launch scanner installation. 2 - Launch scanner installation.
Considerations for Enterprise Technologies Large organizations, or organizations with specialized requirements for security, reliability, or remote access frequently employ technologies that impact the installation process. This section briefly describes two technologies that CentreWare printer drivers support—clusters and Citrix MetaFrame—and the role of the Add Printer Driver Wizard in preparing these environments for successful printer definition.
Add Printer Driver Wizard This wizard loads the requested drivers on a Windows print server but does not create a queue or printer object. To run the Add Printer Driver Wizard: 1 At the desktop, click Start > Settings > Printers (Windows 2000) or Start > Printers and Faxes (Windows XP / Server 2003 / Vista). The Printers or Printers and Faxes window appears. 2 Click File > Server Properties. The Print Server Properties dialog box appears. 3 Click the Drivers tab. 4 Click Add.
Point and Print Installations This procedure assumes that a Xerox system on a network server has been installed with the appropriate CentreWare printer driver prior to performing Point and Print. NOTE: To standardize the device and document settings for Windows 2000 / XP / Server 2003 / Vista printer drivers, see Preconfiguring Default Driver Settings on page 2-15 before installation.
Configuring Printer Drivers To use the CentreWare printer drivers most effectively, configure the drivers to reflect options available on the Xerox system. You can configure the drivers in one of the following ways: Preconfigure standard device and document settings in the driver prior to distributing them for installation. Configure installable options directly at a workstation.
3 Click Browse and locate the printer driver files for your Xerox system. For information about the driver files, see Obtaining CentreWare Drivers on page 1-3. 4 Copy the printer driver files for the Xerox system to the driver installation directory on the server. 5 Install the printer driver files for the Xerox system to the workstation.
Configuring Installable Options at the Workstation You may want to configure installable options directly at a workstation. NOTE: You may need administrator rights on the workstation to perform these steps. Configuring Installable Options Manually Complete the following steps to configure the installable options on the printer driver.
4 Click Installable Options and select the options that are available on your Xerox system. Figure 2-2: Installable Options Dialog 5 Click OK twice to save the Installable Options settings and close the Properties dialog. 6 Close the Printers and Faxes window.
About Bi-Directional Printer Drivers With Bi-Directional communication, a printer driver communicates with the printer through the network. The Windows 2000 / XP / Server 2003 / Vista printer drivers can provide Bi-Directional capabilities for TCP/IP networks.
Bi-Directional Driver Support Supported Operating Systems Bi-Directional drivers are supported for the following Microsoft Operating Systems: Windows 2000 (Professional, Server, Advanced Server) Windows XP (Home, Professional) Windows Server 2003 (Server, Enterprise Server) Windows Vista (Business, Enterprise, Server) Client-Based Implementations Bi-Directional drivers installed on a client workstation communicate with Xerox systems via the following methods: Device Settings SNMP over TCP/IP Job Monitorin
Uninstalling Windows Printer Drivers NOTE: Before you uninstall CentreWare Windows printer drivers, ensure that the Xerox system you are deleting is not the default printer. If so, select another printer as the default. For Windows 2000 / XP / Server 2003 / Vista To uninstall the Windows 2000, XP, Server 2003, and Vista printer drivers: 1 At the desktop, select Start > Settings > Printers (Windows 2000) or Start > Printers and Faxes (Windows XP / Server 2003 / Vista).
2-22 Installing Windows Printer Drivers
Chapter 3 Printer Driver Features With the CentreWare printer drivers, you have an invaluable tool to save time and increase your productivity. These drivers offer over thirty-five feature options, depending on the type of driver and the installable finisher options, for you to choose how your document will look and print. The Help system is the primary source for information about using the printer drivers. At any time, you can access the Help system through the Help buttons on the driver.
Driver Structure The driver arranges the features on the following tabs: Paper/Output, Special Pages, Layout/Watermark, Image Options,v Job Notes, and Advanced. Figure 3-1: Printer Driver Interface The features on the tabs are organized for your convenience with the most frequently used features available when you open the driver. Small icons are placed next to the features so that you can quickly find the features you want. By clicking on the icon you can go through the list of options for that feature.
Tabs Features vary on the driver tabs depending on the driver type and installable options. Paper/Output The Paper/Output tab has the most frequently used features. For example, you can choose to print on two sides of the paper, select specific media on which to print, or delay your print job to a time you specify.
Default Tabs These driver tabs are accessed through the Printers folder and may be available only with administrative rights. From the desktop select Start > Settings > Printers (Windows 2000) or Start > Printers and Faxes (Windows XP / Server 2003 / Vista). Right-click on the printer icon and select Properties from the menu. The printer driver dialog appears. Driver settings from this dialog become the default settings.
Chapter 4 Problem Solving Application, device, and network errors can occur in a variety of printing situations. In many cases, simply restarting the application, the workstation, or the printer will resolve the problem. This chapter includes some of the common problems and Frequently Asked Questions that pertain to CentreWare Printer Drivers and printing to your Xerox system. What’s in this chapter: Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting a Problem When a problem persists, document the error messages and gather information to define the problem. The following problem-solving procedures are recommended: Accurately define the problem. When, where, and how does the problem occur? Reproduce the problem. Can the problem be reproduced consistently or is it an intermittent problem? Ask other users if they have encountered the problem, and keep a log to track problem occurrences.
Common Issues This section discusses some common application and printer driver functionality issues. Adobe Acrobat Printing All versions of Adobe Acrobat have exhibited various forms of distorted output when printing from a PCL driver. Stray lines, random character spacing, and data loss have been observed on various PDF documents. A CentreWare PostScript driver is recommended for printing Acrobat PDF files.
Microsoft Applications Excel To change the job type options for any individual document, you must set the job type from within Microsoft Excel (Page Setup dialog). Job type changes for an individual document will not take effect if you invoke the CentreWare printer driver from the Printers folder. Excel will generate multiple print jobs instead of multiple copies of a single document.
WordPerfect If you encounter problems stapling multiple jobs as separate documents with WordPerfect 8.x, install the service pack available for WordPerfect at www.corel.com to correct the issue. Sample Set job types will not work with WordPerfect 8.x for Windows. B4 JIS, B4 ISO, B6, and A6 paper sizes do not print with WordPerfect 8.x for Windows. The scaling option in WordPerfect versions 7, 8, and 9 will override the Reduce/Enlarge option in the CentreWare drivers.
Frequently Asked Questions How do I obtain printer drivers? Printer drivers are available on the CentreWare Printer Drivers CD or from the Xerox Web site at www.xerox.com. See Obtaining CentreWare Drivers on page 1-3 for more information.
Index A About Dialog 3-4 Accounting Dialog 3-4 Add Printer Driver Wizard 2-13 Advanced Tab 3-3 B Bi-Directional Printer Drivers 2-19 Bi-Directional Driver Support Client-Based 2-20 Operating Systems 2-20 Server-Based 2-20 Setup 3-4 C Citrix MetaFrame 2-12 Clustering 2-12 Configuration Dialog Accounting 3-4 Bi-Directional Communication Setup 34 Installable Options 3-4 Configuring Installable Options Manually 2-15, 2-17 Configuring printer drivers 2-15 Considerations for Enterprise Technologies 2-12 Add Print
PostScript 1-2 PPD Files 1-3 Printer Drivers Bi-Directional 2-19 Configuration 2-15 Installing 2-3 Overview 1-2 Requirements 2-2 Tabs 3-3 Problem Solving 4-1 Common issues 4-3 Microsoft Applications 4-4 PCL printer driver 4-4 R Requirements Installation 2-2 Printer Drivers 2-2 S Special Pages Tabs 3-3 Status Tab 3-3 Support Information 1-5 T Tabs Printer Drivers 3-3 Troubleshooting a problem 4-2 U Uninstalling Windows printer drivers 2-21 W Welcome Centre 1-5 Windows printer drivers Uninstalling 2-21 X Xero
