User guide

Problems With the Printer
Phaser® 6125 Color Laser Printer
7-9
Print job sent but the
light of the Ready
indicator is not blinking
or on
Is the interface cable disconnected?
Turn off the power and check the connection of the interface cable.
Is the protocol configured?
Check the port status of the interface. Make sure the protocol settings are
correctly configured in CentreWare IS. See the Online Help for
CentreWare IS.
Is the computer environment correctly set up?
Check the computer environment, such as the print driver. See Network
Basics on page 3-1.
Error indicator is on Is there an error message displayed on the control panel?
Check the displayed message and correct the error.
Error indicator is
blinking
An error that you cannot correct by yourself has occurred.
Record the displayed error message or error code, turn off the power, pull
out the power plug from the outlet. Refer to the Xerox Support website,
www.xerox.com/office/
6125support.
Light of the Ready
indicator is on and
blinking but there is no
print output
Is the computer environment correctly set up?
To cancel the job, press the Cancel button.
Check the computer environment, such as the print driver. See Network
Basics on page 3-1.
Turn off the power and check the connection of the interface cable.
Top section of printed
document is missing.
The top and side
margins are incorrect.
Are the paper tray guides in the correct positions?
Set the length guide and the width guides to the correct positions. See
Loading Paper on page 4-8.
Check that the paper size on the print driver or the control panel is correctly
set.
See the Online Help for the print driver. See Setting Paper Types and Sizes
on page 4-7.
Condensation has
occurred inside the
printer
Turn the printer on for at least one hour and set the Power Saver Mode to
60 minutes to get rid of the condensation. If the problem continues, refer to
the Xerox Support website, www.xerox.com/office/
6125support.
Symptom Reason/Action