Phaser® 6128MFP Multifunction Printer Phaser 6128MFP User Guide ® English Русский Руководство пользователя Användarhandbok Türkçe Kullanıcı Kılavuzu Dansk Betjeningsvejledning Ελληνικά Εγχειρίδιο χρήστη Česky Uživatelská příručka Polski Przewodnik użytkownika Magyar Felhasználói útmutató Français Guide d'utilisation Nederlands Gebruikershandleiding Italiano Guida dell'utente Svenska Deutsch Benutzerhandbuch Español Guía del usuario Português Guia do usuário
Copyright © 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 User Safety Electrical Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Operational Safety. . . . . . . . . . . . . . . . . . . . .
Contents Setting up Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanning Setup Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up Scanning to a Shared Folder on Your Computer . . . . . . . . . . . . . . . . . . . . . Setting Up Scanning to an FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Copying Basic Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Adjusting Copying Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image Adjustments . . . . . . . . . . . . . . . . .
Contents Changing the Default Fax Job Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Fax Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Managing Fax Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Printing Transmission Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Control Panel Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Messages About Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Messages About the Printer and Other Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Solving Fax Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Fax Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . .
‘ User Safety 1 This chapter includes: • • • • • • Electrical Safety on page 9 Laser Safety on page 10 Maintenance Safety on page 10 Operational Safety on page 10 Moving the Printer on page 12 Safety Symbols Marked on Printer on page 14 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer.
The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet. Warning: Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so. Power should be OFF when performing these installations.
Printer Location Place the printer in a dust-free area within a temperature range of 50° F to 90° F (10° C to 32° C) and a relative humidity range of 10 percent to 85 percent. Humidity should be 70 percent or below at 90° F, and temperature should be 82° F or below at 85 percent humidity. Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can cause condensation inside the machine, directly interfering with image transfer.
Printing Safety Guidelines • • Wait 10-15 seconds between turning the printer off and on. Keep hands, hair, neckties, etc., away from the exit and feed rollers. When the printer is printing: • • • Do not remove the paper source tray that you selected in either the printer driver or control panel. Do not open the doors. Do not move the printer. Printer Supplies • • Use the supplies specifically designed for your printer.
• • Always use two people to lift the printer. Always lift the printer from the designated lift points. 29 kg 63.9 lb. 6128mfp-121 • Carry the printer without tilting it. Caution: Do not tilt the printer more than 10 degrees to the front/back or right/left. Tilting more than 10 degrees may cause consumables inside the printer to spill out. Note: The rear side of this printer is heavier than the front. Be aware of this weight difference when moving the printer.
Safety Symbols Marked on Printer Use caution (or draws attention to a particular component). See the manual(s) for information. Hot surface on or in the printer. Use caution to avoid personal injury. It may take 40 minutes for the fuser to cool down. Do not touch the item.
Printer Features This chapter includes: • • • • • Main Components and Their Functions on page 16 Standard Features on page 18 Control Panel on page 19 Power Saver Mode on page 22 More Information on page 23 Phaser® 6128MFP Multifunction Printer 15 2
Main Components and Their Functions Main Components and Their Functions This section includes: • • • Front View on page 16 Rear View on page 17 Internal View on page 17 Front View 1 9 2 3 4 5 8 7 6 6128mfp-037 1. Automatic document feeder (ADF) tray 2. Output tray 3. Button for opening the front door 4. Power switch 5. Side door 6. Manual feed slot 7. Paper tray 8. Front door 9.
Main Components and Their Functions Rear View 1 2 3 7 4 5 8 6 6128mfp-038 1. ADF cover 5. Phone out 2. Memory slot door (open) 6. Line in 3. USB port 7. Power reset (circuit breaker) 4. Network connector 8. Power socket Internal View 1 3 2 4 5 6128mfp-039 1. Fuser 4. Transfer unit 2. Imaging unit 5. Button for opening the front door 3.
Standard Features Standard Features Phaser 6128MFP Configurations Printer Configuration Features 6128MFP Memory (MB) 384 Print Speed (ppm Color/Mono) 12/16 Resolution (dpi) Standard 600 x 600 Enhanced 600 x 600 Ethernet Interface 10/100 Base-Tx Paper Tray (250 Sheets) Standard Manual feed slot Standard Phaser® 6128MFP Multifunction Printer 18
Control Panel Control Panel This section includes: • • Control Panel Layout on page 20 Information Pages on page 21 Phaser® 6128MFP Multifunction Printer 19
Control Panel Control Panel Layout 1 2 3 4 5 6 7 8 Wake Up 9 22 10 21 20 19 18 17 16 15 14 13 12 11 6128mfp-044 1. Press to use the Copy, Fax, Email, and Scan 13. Clear button Deletes a single character each time the menus on the display screen. button is pressed. For use when entering email 2. Graphic display indicates status messages, addresses and telephone numbers. menus, and toner levels. 3. Arrow buttons Scrolls upward, downward, forward, and backwards through the menus. 14.
Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure. To print information pages: 1. On the control panel, press the System button, select Information Pages, and then press the OK button. 2. Select the information page you want to print, then press the OK button.
Power Saver Mode Power Saver Mode Power Saver Mode 1 (Printer) The printer is equipped with Power Saver Mode 1 to reduce power consumption to 35 W or less when it is left idle. When no print data is received for 30 minutes (default), the printer will enter Power Saver Mode 1. The time range that can be specified for the printer to enter Power Saver Mode 1 is 5 to 60 minutes. The time required to exit from Power Saver Mode 1 to a print-ready status is about 20 seconds.
More Information More Information Obtain information regarding your printer and its capabilities from the following sources. Information Source Installation Guide* Packaged with printer Quick Use Guide* Packaged with printer User Guide (PDF)* Software and Documentation CD-ROM Quick Start Tutorials (English only) www.xerox.com/office/6128MFPdocs Video Tutorials www.xerox.com/office/6128MFPdocs Recommended Media List United States: www.xerox.com/paper Europe: www.xerox.
Phaser® 6128MFP Multifunction Printer 24
Installation and Setup This chapter includes: • • • • • Installation and Setup Overview on page 26 Physical Connection on page 27 Initial Setup at the Control Panel on page 28 Installing the Software on page 31 Setting up Scanning on page 37 See also: (English Only) Online Support Assistant www.xerox.
Installation and Setup Overview Installation and Setup Overview Before you can use your printer, you must: 1. Make sure the printer is set up correctly in an appropriate location, and your printer is connected correctly. 2. Configure settings in the Initial Setup menu on the control panel. 3. Install software utilities and drivers. The software installation procedure depends on your connection type (Network or USB). 4. Configure the software.
Physical Connection Physical Connection See the Installation Guide for more information about: • • • • Choosing a location for the printer. Preparing consumables. Connecting the power cord. Connecting the communication cables (Ethernet or USB). • Network Connection: Both your printer and your computer must be connected to a network using standard Ethernet cables (category 5, RJ45). The printer must also be connected to a dedicated phone line to send and receive faxes.
Initial Setup at the Control Panel Initial Setup at the Control Panel This section includes: • • • Assigning the Printer’s Network Address on page 28 Enabling the Printer for Faxing on page 29 Enabling the Printer for Scanning on page 30 The first time you turn the printer on, the Initial Setup menu will provide you with an opportunity to: • • • • Set the language, date, and time. Change the network address acquisition method. Specify the fax phone number, so the printer can receive a fax.
Initial Setup at the Control Panel 3. Type the IP address using the keypad, or use the up and down arrow buttons. Press the OK button when finished. 4. Type the Network Mask using the keypad, or use the up and down arrow buttons. Press the OK button when finished. 5. Type the Gateway Address using the keypad, or use the up and down arrow buttons. Press the OK button when finished. 6. Use the down arrow to select Exit Menu, then select Yes to exit the menu.
Initial Setup at the Control Panel Enabling the Printer for Scanning The printer is enabled for scanning (if you are connected to a network), but you can not scan until scanning is set up in CentreWare IS. If you are connected via USB, you can scan to a folder on your computer, or scan into an application after you have installed the scan drivers and the Express Scan Manager utility.
Installing the Software Installing the Software This section includes: • • • • Operating System Requirements on page 31 Installing Drivers and Utilities - Windows on page 31 Installing Drivers and Utilities - Macintosh on page 33 Installing Other Drivers on page 36 Operating System Requirements PC: Windows Vista, XP, 2000, Windows Server 2003 or newer. Macintosh: OS X, version 10.3 or newer.
Installing the Software Print and Scan Drivers - USB Only To install the drivers: 1. If a USB cable is not connected from the printer to your computer, connect it now. 2. Cancel the Windows Found New Hardware Wizard. 3. Wait for the wizard to appear again and cancel it again. Note: Windows recognizes the printer as two “devices” (a printer and a scanner) and tries to help you install the drivers. 4. Insert the Software and Documentation CD-ROM into your CD drive.
Installing the Software Utilities The following utilities are not necessary if you are connected to a network. If you are connected via USB, you will need the Express Scan Manger utility to scan, and the Address Book Editor to edit the printer’s address book. • • • Address Book Editor: The Address Book Editor allows you to edit the printer’s address book from your computer when connected via USB. Express Scan Manager: The Express Scan Manager utility allows you to scan when connected via USB.
Installing the Software 4. 5. 6. 7. 8. Enter your password and click OK. When the installer starts, click Continue. Accept the license agreement and click Continue. Click Install. When the installer is finished, click Quit. Scan Driver To install the scan driver: 1. Insert the Software and Documentation CD-ROM. Note: If the Software and Documentation CD-ROM is not available, download the latest drivers from www.xerox.com/office/6128MFPdrivers. 2. 3. 4. 5. 6. 7. 8.
Installing the Software 8. Select the appropriate printer model from the list. 9. Click the Add button. Adding the Printer - OSX Version 10.4 1. 2. 3. 4. 5. Open System Preferences from the Applications folder (or the dock). Open Print & Fax and select the Printing tab. Click the plus button under the list of detected printers. Click Default Browser in the Printer Browser window. Select your printer from the list, and click Add.
Installing the Software 8. Select a Driver to Use from the Print Using drop-down list. 9. Select Xerox Phaser 6128MFP-N v0.9 from the list. 10. Click Add. You can now print and scan. For information about printing see Printing Basics on page 41. For information about scanning see Scanning on page 77. Utilities The following utilities are not necessary if you are connected to a network.
Setting up Scanning Setting up Scanning This section includes: • • • • • Scanning Setup Overview on page 37 Setting Up Scanning to an FTP Server on page 39 Setting Up Scanning to a Shared Folder on Your Computer on page 37 Setting Up Scanning to an Email Address on page 40 Setting Up Scanning - USB on page 40 See also: Scanning on page 77 Scanning Setup Overview The printer is enabled for scanning (if you are connected to a network).
Setting up Scanning 7. Click OK again. 8. Open a DOS Command Prompt window: a. On the Start menu, select Run… b. In the Open field, type cmd and click OK. 9. Type ipconfig, and then press the Enter key. Record your IP address. You will need it when creating the address book entry. 10. Close the DOS Command Prompt window. The folder is ready. Now you need to add the folder as an Address Book entry in CentreWare IS.
Setting up Scanning 4. Click Add next to any unused entry, and enter the following information: • Name: Enter the name that you want to appear in the Address Book. • Network Type: Select Computer (SMB). • Host Address: Enter the IP address of your computer. To find the IP address of your computer: Windows: Click either: Start > Settings > Network Connections or Start > Control Panel > Network Connections. Double click Local Area Connection, and click the Support tab.
Setting up Scanning Setting Up Scanning to an Email Address Before you can scan to an email address, you must first configure the printer to communicate with your email (SMTP) server. To configure the SMTP server settings: 1. Open your Web browser, and type your printer’s IP address in the address field to access CentreWare IS. 2. Click the Properties tab. 3. Under Protocols on the left panel, click Email Server. 4.
. Printing Basics This chapter includes: • • • • • • • • • Supported Paper and Media on page 42 About Paper on page 45 Setting Paper Types and Sizes on page 47 Loading Paper on page 48 Selecting Printing Options on page 51 Printing on Specialty Media on page 55 Printing Custom Size on page 62 Printing Confidential Documents - Secure Print on page 64 Print After Checking Printing Result - Proof Print on page 66 Phaser® 6128MFP Multifunction Printer 41 4
Supported Paper and Media Supported Paper and Media This section includes: • • • • Paper Usage Guidelines on page 42 Automatic Document Feeder (ADF) Guidelines on page 43 Paper That Can Damage Your Printer on page 43 Paper Storage Guidelines on page 44 Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 6128MFP printer.
Supported Paper and Media Automatic Document Feeder (ADF) Guidelines The document feeder accommodates the following original sizes: • • Width: 148 –216 mm (4.1 in. – 8.5 in.) Length: 210 –355.6 mm (8.3 in. – 14 in.) The weight range includes 50–125 g/m2 (17–32 lb. Bond). Follow these guidelines when loading originals into the document feeder: • • • • • Load originals faceup so that the top of the document enters the feeder first. Place only loose sheets of paper in the document feeder.
Supported Paper and Media Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality. • • • • • • • Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the sun and fluorescent bulbs, is particularly damaging to paper items.
About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows: Table 1: Manual Feed Slot Paper Size Letter (8.5 x 11 in.), Legal (8.5 x 14 in.), Executive (7.25 x 10.5 in.), Folio (8.5 x 13 in.), #10 Commercial (4.1 x 9.5 in.) Monarch (3.8 x 7.5 in.
About Paper Table 2: Paper Tray Paper Size Letter (8.5 x 11 in.), Legal (8.5 x 14 in.), Executive (7.25 x 10.5 in.), Folio (8.5 x 13 in.), A4 (210 x 297 mm) A5 (148 x 210 mm) Custom: 76.2–216 mm (3–8.5 in.) 127–355.6 mm (5–14 in.) B5 JIS (182 x 257 mm) Paper Type (Weight) Plain (65–120 g/m2) (17–32 lb. Bond) Thin Card Stock (100–163 g/m2) (28–60 lb. Cover) Thick Card Stock (160–220 g/m2) (60–80 lb. Cover) Glossy Paper (100–160 g/m2) (28–60 lb. Cover) Thick Glossy Paper (160–220 g/m2 (60–80 lb.
Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Trays When loading paper in the paper tray, it is necessary to set the paper type on the control panel. Note: When you set select None from the Paper Type dropdown in the driver, printing will default to the control panel settings. Printing will be performed only when the settings for the paper size and type configured on the print driver match the settings on the control panel.
Loading Paper Loading Paper This section includes: • • Loading Paper in the Paper Tray on page 48 Loading Paper in the Manual Feed Slot on page 50 Loading Paper in the Paper Tray Use the paper tray for a wide range of media including: • • • • • • • Plain paper Card stock Labels Glossy paper Specialty media including business cards, postcards, trifold brochures, and weatherproof paper Pre-printed paper (paper already printed on one side) Custom size paper See also: About Paper on page 45 In addition to
Loading Paper To load paper in the paper tray: 1. Gently pull open the paper tray. 6128mfp-024 2. Slide the width guides to the edge of the tray. The width guides should be fully extended. 6128mfp-025 3. Insert the media faceup and top edge first into the paper tray. Slide the width guides until they rest lightly against the edge of the paper stack. 6128mfp-045 Note: Do not force the paper. Be careful not to bend the paper.
Loading Paper Loading Paper in the Manual Feed Slot Use the Manual Feed Slot for a wide range of media including: • • • • • Plain paper Thin card stock Glossy paper Labels Envelopes See also: Printing on Specialty Media on page 55 This section describes how to feed paper in the manual feed slot. 1. Slide the width guides of the manual feed slot to fit the appropriate media. 6128mfp-047 2.
Selecting Printing Options Selecting Printing Options This section includes: • • • Selecting Printing Preferences (Windows) on page 51 Selecting Options for an Individual Job (Windows) on page 51 Selecting Options for an Individual Job (Macintosh) on page 53 Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. To select printer preferences: 1.
Selecting Printing Options See the following table for specific printing options: Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Windows 2000, Windows XP, or Windows Server 2003 Paper/Output tab • Job Type • Document size, paper type, and tray selection • 2-Sided Print • Output Color • Saved Settings • Printer Status • Image Quality • Output Color • Image adjustment, image type, image correction • Image Settings Image Optio
Selecting Printing Options Selecting Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer. 1. With the document open in your application, click File, and then click Print. 2. Select the desired printing options from the menus and drop-down lists that are displayed. Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current printer settings.
Selecting Printing Options Macintosh Driver Settings (Continued) Operating System Driver Drop-Down Title Printing Options Mac OS X, Version 10.5 and 10.4 (Continued) Supply Levels • Toner cartridges • Imaging unit Mac OS X, Version 10.
Printing on Specialty Media Printing on Specialty Media This section includes: • • • • Printing Envelopes on page 55 Printing Labels on page 57 Printing Glossy Paper on page 59 Printing Custom Size on page 62 Printing Envelopes Envelopes can be printed from any tray. Guidelines • • • • • • Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers.
Printing on Specialty Media Printing on Envelopes When Size Mismatch is set to Use Printer Settings in the driver, you need to set the paper type and size settings for the tray on the control panel in advance. See Setting Paper Types and Sizes on page 47. Using the PCL Driver To print on envelopes using the PCL print driver, display the Paper/Output tab. 1. From the File menu, select Print. 2. Select this printer as the printer to be used and click Preferences to display the Properties dialog box. 3.
Printing on Specialty Media Printing Labels Labels can be printed from all trays. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/6128MFPsupplies. See also: About Paper on page 45 Guidelines • • • • • • Do not use vinyl labels. Print only on one side of the sheet of labels. Do not use any sheet where labels are missing; it may damage the printer. Store unused labels flat in their original packaging.
Printing on Specialty Media 2. Fan the labels to release sheets that are stuck together. 6128mfp-116 3. Insert the labels into the paper tray, and adjust the paper guides to fit the sheets. • Place the side to be printed facedown with the top of the sheets entering first. • Do not load more than 25 sheets. 6128mfp-122 4. In the printer driver, select either Labels as the paper type or Tray as the paper tray. Printing Labels from the Manual Feed Slot 1.
Printing on Specialty Media 2. Insert the label sheets into the manual feed slot. Place the side to be printed facedown with the top of the page toward the front of the printer. 6128mfp-125 3. If necessary, press the paper guides inward to fit the sheets. 4. On the control panel, select the paper type: a. Press the System button to display the System screen. b. Select Tray Settings, and then press the OK button. c. Select the tray, and then press the OK button. d.
Printing on Specialty Media Printing Glossy Paper from the Paper Tray 1. Gently pull open the paper tray and open the paper guides. 6128mfp-024 2. Fan the glossy paper to release sheets that are stuck together. 6128mfp-116 3. Insert the glossy paper into the paper tray, and adjust the paper guides to fit the paper. • Place the side to be printed faceup. • Do not load more than 25 sheets. 6128mfp-131 4. In the printer driver, select either Glossy Paper as the paper type or Tray as the paper tray.
Printing on Specialty Media Printing Glossy Paper from the Manual Feed Slot 1. Slide the width guides of the manual feed slot to fit the appropriate media. 6128mfp-047 2. Insert the paper into the tray. 6128mfp-026 3. If necessary, press the paper guides inward to fit the paper. 4. On the control panel, select the glossy paper type: a. Press the System button to display the System screen. b. Select Tray Settings, and then press the OK button. c. Select the tray, and then press the OK button. d.
Printing Custom Size Printing Custom Size This section explains how to print on custom size paper, such as long paper using the PCL print driver. Custom size paper can be loaded in each tray. The way to load custom size paper in the paper tray is the same as the one to load standard size paper. The way to load custom size paper in the manual feed slot is the same as the one to load standard size paper.
Printing Custom Size 7. If necessary, repeat steps 4 to 6 to define another custom size. 8. Click OK twice. Printing on Custom Size Paper Use the following procedures to print using the PCL driver. Using the PCL Driver The procedure to print on custom size paper using the PCL print driver is as follows: Note: The way to display the printer Properties dialog box differs according to the application software. Refer to the manual of your respective application software. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Printing Confidential Documents - Secure Print Printing Confidential Documents - Secure Print The Secure Print feature is enabled by default. Note: The data stored in the RAM is erased when the printer is switched off. About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the control panel.
Printing Confidential Documents - Secure Print Secure Printing from the Printer Control Panel This section explains the procedure to print data stored in the printer by Secure Print. Note: You can also delete, without printing, secure print data stored in the printer. See System Setup on page 118. 1. 2. 3. 4. 5. On the control panel, press the Job Status button. Select Walk-Up Features, and then press the OK button. Select Secure Print, and then press the OK button.
Print After Checking Printing Result - Proof Print Print After Checking Printing Result - Proof Print The Proof Print feature is enabled by default. Note: The data stored in the RAM is erased when the printer is switched off. About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel.
Print After Checking Printing Result - Proof Print Proof Printing from the Printer Control Panel This section explains the procedure to print and delete data stored in the printer by Proof Print. On the control panel, press the Job Status button. Select Walk-Up Features, and then press the OK button. Select Proof Print, and then press the OK button. Select your user name, and then press the OK button.
Phaser® 6128MFP Multifunction Printer 68
. 5 Copying This chapter includes: • • Basic Copying on page 70 Adjusting Copying Options on page 71 Phaser® 6128MFP Multifunction Printer 69
Basic Copying Basic Copying Use either the document glass or the document feeder to make copies. Load the originals to be copied and follow the steps below to make copies. To clear the settings from the previous job, press the Clear All button once. 6128mfp-126 6128mfp-055 Document Glass Document Feeder Lift the document feeder or the document glass cover, and then place the original facedown on the back, left corner of the document glass.
Adjusting Copying Options Adjusting Copying Options This section includes: • • • • Basic Settings on page 71 Image Adjustments on page 72 Image Placement Adjustments on page 75 Output Adjustments on page 76 Basic Settings You can change the following basic settings when making copies: • • • • Selecting Color or Black and White Copies on page 71 Selecting a Tray to Use for Copies on page 71 Selecting the Default Copy Settings on page 72 Selecting the Default Copy Settings on page 72 Selecting Color or B
Adjusting Copying Options Selecting the Document Type The scanner optimizes the appearance of the output based on the contents of the original. To set the original type: 1. On the printer control panel, press the Copy button. 2. Select Document Type, and then press the OK button. • Text: For black and white or colored text. • Mixed (factory default): For both text and photographs, such as magazines or newspapers. • Photo: For copying photographs.
Adjusting Copying Options 3. Select one of the following options: • Use the Up Arrow or Down Arrow to select a preset image size, and then press the OK button. • Press the Back Arrow button, and then use the Back Arrow or Forward Arrow buttons to set the copy size, and then press the OK button. Note: The setting default is 100%. Making the Image Lighter or Darker To lighten or darken an image when it is copied: 1. On the printer control panel, press the Copy button. 2.
Adjusting Copying Options Setting Auto Exposure Papers that are “less-white,” newsprint or ivory colored for example, can cause the printer to put toner on the page so that the printed output has a background that matches the original. The Auto Exposure setting removes the light or close to white color and only the image itself is printed. Auto Exposure is turned on by default. Turning Auto Exposure On or Off To turn Auto Exposure on or off: 1. On the printer control panel, press the Copy button. 2.
Adjusting Copying Options Image Placement Adjustments You can change the following image placement adjustment settings: • • Printing Multiple Images on a Sheet (N-Up) on page 75 Setting the Copy Margins on page 75 Printing Multiple Images on a Sheet (N-Up) You can copy two original page images onto one side of a sheet of paper. The size of the images are reduced proportionally to fit on the selected paper. To select the N-Up option: 1. On the printer control panel, press the Copy button. 2.
Adjusting Copying Options Setting the Margins for a Single Job 1. Place the document to be copied on the document glass. 2. On the printer control panel, press the Copy button. 3. Select the margin that you would like to change, and then press the OK button. • Margin Top/Bottom • Margin Left/Right • Margin Middle 4. Use the Up Arrow or Down Arrow button to adjust the margin, and then press the OK button. 5. Repeat the steps for other margins, and then press the Exit button. 6.
. 6 Scanning This chapter includes: • • • • • • • Loading Documents for Scanning on page 78 Scanning to a Folder on Your Computer - USB on page 79 Scanning to a Shared Folder on Your Computer - Network on page 80 Scanning to Email on page 81 Scanning to a FTP Server on page 82 Scanning Images into an Application on page 83 Adjusting Scanning Options on page 85 See also: Installation and Setup Overview on page 26 Using the Scanner Quick Start Tutorial (English Only) www.xerox.
Loading Documents for Scanning Loading Documents for Scanning Position the original document to be scanned as shown below. 6128mfp-126 6128mfp-055 Document Feeder Document Glass Insert originals faceup with the top of the page Life the document feeder or the document glass cover, entering the feeder first. Adjust the paper guides and then place the original facedown on the back, left so they fit against the originals. corner of the document glass.
Scanning to a Folder on Your Computer - USB Scanning to a Folder on Your Computer - USB Note: This procedure assumes you have Express Scan Manager installed on your computer. For more information on Express Scan Manager, see Setting Up Scanning - USB on page 40. If you are connected by a USB cable: 1. On the printer control panel, click the Scan button. 2. Select Computer (USB), and then press the OK button. 3. Select File Format: a. Press the OK button. b.
Scanning to a Shared Folder on Your Computer - Network Scanning to a Shared Folder on Your Computer - Network Setting Up Scanning to a Computer Before using the printer as a scanner on a network, you must do the following: 1. Create a shared folder on the computer. 2. Create a new address in CentreWare IS or the Address Book Editor pointing the scanner to the computer. Note: For more information, see the Installation and Setup Overview on page 26.
Scanning to Email Scanning to Email To scan to email: 1. On the printer control panel, click the E-mail button. 2. Select Email to, and then press the OK button. 3. Choose the method for selecting the recipient: • To manually enter the email address, select Email to, Email Address, and then press the OK button. Use the keypad to enter the address. • To select an email address in the Address Book, select Address Book, and then press OK.
Scanning to a FTP Server Scanning to a FTP Server If you have not created an address for the printer to use, see the Installation and Setup Overview on page 26. To scan to a FTP server: On the printer control panel, click the Scan button. Select Server (FTP), and then press the OK button. Select Scan to, and then press the OK button. Press the Up Arrow or Down Arrow button to select the address that points to your computer, and then press the OK button. 5. Press the Start button. 1. 2. 3. 4.
Scanning Images into an Application Scanning Images into an Application You can import images directly from the scanner into Windows or Macintosh applications on your computer. Note: The printer must be connected to the computer with a USB cable. Scanning an Image into a Windows Application (TWAIN) To import images into an application on Windows 2000, Windows XP, Windows Server 2003, and Windows Vista: 1. Open the file in which you want to place the image. 2.
Scanning Images into an Application 4. Specify any other scanner driver settings. 5. Click the Scan button. The printer scans the document and the image is placed in your application. Scanning an Image into a Macintosh OS X Application Note: The printer must be connected to the computer with a USB cable. To import images into an application: 1. Open the file you want to place the image in. 2. Select the application’s menu item to acquire the image.
Adjusting Scanning Options Adjusting Scanning Options This section includes: • • Adjusting the Default Scan Settings on page 85 Changing the Scan Settings for an Individual Job on page 87 Adjusting the Default Scan Settings This section includes: • • • • • Setting the Color Mode on page 85 Setting the Scan Resolution on page 85 Setting the Scanned Image File Type on page 86 Setting the Original Size on page 86 Automatically Suppressing Background Variations on page 86 For a complete list of the default
Adjusting Scanning Options Setting the Original Size To specify the size of the original: 1. 2. 3. 4. 5. Press the System button. Select Defaults Settings, and then press the OK button. Select Scan Defaults, and then press the OK button. Select Document Size, and then press the OK button. Select a specific paper size to determine the area to be scanned, and then press the OK button. The factory default setting is A4/Letter.
Adjusting Scanning Options Changing the Scan Settings for an Individual Job To temporarily change a scan setting when emailing the scanned image: 1. 2. 3. 4. Press the E-mail button. Press the Down Arrow or the Up Arrow button to scroll through the menu of settings. Change the selected setting, and then press the OK button. Press the Start button to begin the scan. To temporarily change a scan setting when scanning to a computer: 1. 2. 3. 4. 5. Press the Scan button.
Phaser® 6128MFP Multifunction Printer 88
. 7 Faxing This chapter includes: • • • • • Basic Faxing on page 90 Using the Address Book When Faxing on page 92 Selecting Fax Options for Single Jobs on page 97 Fax Configuration on page 99 Managing Fax Functions on page 100 See also: Installation and Setup Overview on page 26 Using the Fax Quick Start Tutorial (English Only) at www.xerox.
Basic Faxing Basic Faxing This section includes: • • Sending a Fax from the Printer on page 90 Sending a Fax from Your Computer on page 90 Note: Before faxing you must set the country code and fax number for the printer. See Fax Configuration on page 99. Sending a Fax from the Printer To quickly send a fax from the printer to a single recipient using factory defaults: 1.
Basic Faxing 4. On the Transmission Report drop-down list, select when you’d like the printer to produce a fax report. The choices are: • Output Regularly: A transmission report is generated regularly. • Output for error in transmission only: A transmission report is generated only when an error occurs. • Do not output: A transmission report is not generated. 5. Click OK. 6. In the Print window, click OK. A new dialog opens displaying Recipient Setting. 7. Add recipients to the Recipient List.
Using the Address Book When Faxing Using the Address Book When Faxing You can create and save fax information for individuals or groups to whom you often send faxes. This saves time so that you can quickly select saved names and numbers without having to re-enter them each time you want to send a fax.
Using the Address Book When Faxing Using the Address Book Editor to Add an Individual Note: To use the Address Book Editor, your computer must be connected to the printer with a USB cable. 1. Windows: On the Start menu, select Programs > Xerox > Phaser 6128MFP > Address Book Editor, and then click OK. Macintosh: Open the Applications folder, and then select Xerox/Phaser6128MFP/Address Book Editor, and then click OK. 2. In the left pane, right-click the Fax icon, and then select New and New Entry.
Using the Address Book When Faxing Faxing to a Group Set up and save group names to easily access them when you want to send a fax to a group. Groups can include both individual and group entries once they have been set up. Note: Individual entries must be set up before groups can be defined.
Using the Address Book When Faxing Using Address Book Editor to Create a Group To create a fax group with the Address Book Editor: 1. Windows: On the Start menu, select Programs > Xerox > Phaser 6128MFP > Address Book Editor, and then click OK. Macintosh: Open the Applications folder, and then select Xerox/Phaser6128MFP/Address Book Editor, and then click OK. 2. In the left-hand pane, right-click the Fax icon, and then select New and New Group. The Group Dial dialog box appears. 3.
Using the Address Book When Faxing Editing Group Entries with the Address Book Editor To edit an existing fax group with the Address Book Editor: 1. Windows: On the Start menu, select Programs > Xerox > Phaser 6128MFP > Address Book Editor, and then click OK. Macintosh: Open the Applications folder, and then select Xerox/Phaser6128MFP/Address Book Editor, and then click OK. 2. 3. 4. 5. 6. 7. 8. 9. In the left pane, click the Fax icon.
Selecting Fax Options for Single Jobs Selecting Fax Options for Single Jobs This section includes: • • • • Setting the Fax Resolution on page 97 Making the Image Lighter or Darker on page 97 Delay Sending a Fax on page 97 Selecting a Fax Cover Page on page 98 Setting the Fax Resolution To set the fax resolution: 1. On the printer control panel, press the Fax button. 2. Select Resolution, and then press the OK button. 3. Select an option from the list displayed, and then press the OK button.
Selecting Fax Options for Single Jobs Selecting a Fax Cover Page To attach a fax cover page when sending a fax: 1. On the printer control panel, press the Fax button. 2. Select Fax Cover Page, and then press the OK button. 3. Select On, and then press the OK button.
Changing the Default Fax Job Settings Changing the Default Fax Job Settings To change the default fax settings: 1. 2. 3. 4. 5. On the printer control panel, press the System button. Select Default Settings, and then press the OK button. Select Fax Defaults, and then press the OK button. Press the Up Arrow or Down Arrow button to select the setting you want to change. Change the settings, and when finished press the Exit button.
Managing Fax Functions Managing Fax Functions This section includes: • • • • • • Printing Transmission Reports on page 100 Enabling or Disabling Secure Faxes on page 101 Limiting Access to Fax and Scan Operations on page 102 Limiting Who Can Send Faxes to the Printer on page 102 Printing Fax Reports on page 103 Inserting Pauses in Fax Numbers on page 104 Printing Transmission Reports To select a default option for printing fax transmission reports: 1. 2. 3. 4. 5.
Managing Fax Functions Enabling or Disabling Secure Faxes When the Secure Receive Lock option is enabled, a password is required before faxes can be printed or removed. To enable or disable Secure Receive Lock: On the printer control panel, press the System button. Select Admin Menu, and then press the OK button. Select Secure Settings, and then press the OK button. Select Panel Lock, and then press the OK button twice. Select Enable, and then press the OK button. Press the Exit button one time.
Managing Fax Functions Limiting Access to Fax and Scan Operations Enabling the Scan/Fax Lock option limits access to fax and scan operations by requiring a password to be entered before faxing or scanning. To enable or disable Scan/Fax Lock: On the printer control panel, press the System button. Select Admin Menu, and then press the OK button. Select Secure Settings, and then press the OK button. Select Panel Lock, and then press the OK button twice. Select Enable, and then press the OK button.
Managing Fax Functions Copy, Scan, Fax Password Feature The system administrator can set a password by level and function to keep certain users from using different features. Only one password is necessary for each feature: copy, scan, or fax. To set the password: 1. 2. 3. 4. 5. On the printer control panel, press the System button. Select Admin Menu, and press the OK button. Select Secure Settings, and press the OK button. Select Service Lock, and press the OK button.
Managing Fax Functions Inserting Pauses in Fax Numbers Some fax numbers require one or more pauses during the dialing sequence. To insert pauses in a fax number: 1. On the printer control panel, press the Fax button. 2. Select Fax To, and then press the OK button. 3. Use the alphanumeric keypad to enter the fax number. When entering a fax number using the alphanumeric keypad, press the Redial/Pause button to insert a pause (represented by a hyphen, “-”) in the fax number where appropriate.
Control Panel Menus This chapter includes: • • • Control Panel Menus on page 106 Description of Menu Items on page 108 Menu List on page 124 Phaser® 6128MFP Multifunction Printer 105 8
Control Panel Menus Control Panel Menus This section includes: • • • Using the Menu on page 106 Menu Configuration on page 107 Description of Menu Items on page 108 Using the Menu The following table describes the navigation buttons on the control panel.
Control Panel Menus Menu Configuration Press the System button on the control panel to access the following menus: Menu Content Default Settings Use this Default Settings menu to define the default Copy, Fax, and Scan settings. Tray Settings Use the Tray Settings menu to define the size and type of paper loaded in each tray. Information Pages Use the Information Pages menu to print various types of reports and lists.
Description of Menu Items Description of Menu Items This section includes: • • • • • Default Settings on page 108 Tray Settings on page 111 Information Pages on page 112 Billing Meters on page 113 Admin Menu on page 113 Default Settings There are three submenus under the Default Settings menu: Copy Defaults, Scan Defaults, and Fax Defaults. Use these menus to set default behaviors. The following gives a brief description of each menu item.
Description of Menu Items Copy Defaults Menu Item Description Color Specifies Black & White or Color copies. Paper Supply Specifies the paper tray that copies are printed from. M.F. Paper Size Specifies the size of the paper in the manual feed slot. M.F. Paper Type Specifies the type of the paper in the manual feed slot. Collated Turns on and off collation. Reduce/Enlarge Reduces or enlarges the copies.
Description of Menu Items Scan Defaults Menu Item Description Scan to Selects the scan destination. File Format Selects the file type of the scanned image. Color Mode Selects the color mode, either color or black and white. Color Button Set Adjusts the Color Mode settings: • Black and white Use for text when black and white is chosen for Color Mode. • Grayscale Use for black and white photos or smoother black transitions when black and white is chosen for Color Mode.
Description of Menu Items Fax Defaults Menu Item Description Fax to Specifies whether you want to use, the keypad, speed dial, or phone book to enter the fax number. Resolution Specifies the resolution of the fax. Lighten/Darken Lightens or darkens the scanned image. Delayed Start Specifies the time delay before sending a fax job. Up to 23 hours and 59 minutes can be specified for the delay. Tray Settings There is one submenu under the Tray Settings menu: Manual Feed Slot.
Description of Menu Items Information Pages Prints various types of reports and lists. • • The information pages are printed on A4-size paper. Load A4-size paper into the tray. For the procedure for printing information pages, refer to Printing Information Pages on page 112. Reports Description Menu Map Prints a map of the control panel menus in English. For all other languages, go to www.xerox.com/office/6128MFPsupport.
Description of Menu Items Billing Meters Displays the number of processed print jobs on the control panel. The meter is divided according to the color modes. Item Description Total Impression Displays the total number of pages printed. Color Impression Displays the total number of pages printed in color. Black Impression Displays the total number of pages printed in black/white.
Description of Menu Items Print Language Use this menu to specify PCL settings. Item Description Paper Size Specifies the default paper size. Orientation The paper printing direction can be selected from Portrait and Landscape. The default is Portrait. Font Specifies the font used. The default is Courier. Symbol Set Specifies the font for symbols. The default is ROMAN-8. Font Size Specifies the default font size. Available only for typographic fonts. Font Pitch Specifies the character spacing.
Description of Menu Items Item Description Ethernet Specifies the communication speed and the modes of Ethernet. TCP/IP/IPV4 Get IP Address IP Address, Network Mask, Gateway Address Protocol • Auto (default) Automatically detects 10Base Half, 10Base Full, 100Base Half, and 100Base Full. • 10Base Half Uses 10Base-T half-duplex. • 10Base Full Uses 10Base-T full-duplex. • 100Base Half Uses 100Base-TX half-duplex. • 100Base Full Uses 100Base-TX full-duplex.
Description of Menu Items Fax Settings Item Description Interval Timer Specifies the interval time between resend attempts. Number of Redial Specifies the number of redial attempts. Int. of Redial Specifies the time between redial attempts. Ans Select: Specifies the receiving mode: • TEL Mode Automatic fax reception is turned off.
Description of Menu Items Item Description Junk Fax Filter When set to On, incoming faxes are only accepted from numbers registered in the Address Book. Remote Receive Specifies whether to receive a fax by pressing the remote receive code on the external telephone after picking up the handset of the telephone. When set to On, a fax can be received by pressing the remote receive code on the external telephone. Remote Rcv Tone Specifies the tone in two digits (00-99) when Remote Receive is set to On.
Description of Menu Items Item Description Fwd. Set Print Specifies if the outgoing faxes should be printed when they are forwarded. When set to On, all of the forwarded faxes are printed. Fwd. Error Print Prints a report if a forwarded fax is not successfully sent. Prefix Dial Specifies whether or not to add the prefix number when you send a fax. Prefix Dial Num Specifies the prefix dial number, up to five digits. This number dials before any auto dial number is started.
Description of Menu Items Item Description Time-Out You can cancel a printing process when it goes beyond a set time period. Set the time until the print job is canceled. When this timeout expires, the print job is canceled. Clock Settings Alert Tone mm/inch Def. PrintPaper Size • 5 sec. to 300 sec. (default: 30 sec.): Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job. • Off: Cannot cancel. Specifies the date and time.
Description of Menu Items Item Description Auto Log Print Specifies whether to automatically print information about the printed data that has been processed in the printer (Job History Report). Print ID Print Text Fax Activity Fax Transmit Fax Broadcast • Off (default) Select this if you do not want to print the Job History Report automatically even if the number of print jobs exceeds 22. • On Automatically prints a report when the number of print jobs reaches 22.
Description of Menu Items Item Description Protocol Monitor Specifies the protocol monitor report to detect the cause of the communication trouble. RAM Disk Size Mismatch • Print Always Prints a report for every fax job. • Print at Error Prints the report only when a communication error occurs. • Do Not print (default) The report is not printed. Allocates memory to the RAM Disk file system for the secure print, collating jobs, and Sample print features.
Description of Menu Items Maintenance Mode Use this menu for color registration and to reset defaults. Item Description Auto Regi Adjust Adjust the color registration automatically. Selecting On adjusts the color registration automatically. The default is On. Adjust ColorRegi Correct the color registration manually. For details, refer to Color Registration on page 133. Initialize NVM • Auto Adjust Correct the color registration. • Color Regi Chart Prints the correction chart.
Description of Menu Items Admin Reports Use this menu to print various types of reports and lists regarding printer usage. Item Description Speed Dial Prints a report of the speed dial numbers. Address Book Prints a report of the address book email addresses. Server Address Prints a report of the address book server addresses. Fax Activity Prints a report summarizing sent and received faxes. Fax Pending Prints a report of the pending faxes.
Menu List Menu List The Menu Map helps you navigate the control panel menus. To print the Menu Map: 1. On the control panel, press the System button, select Information Pages, and then press the OK button. 2. Select Menu Map, and then press the OK button to print. Print the Menu Map to see other information pages available for printing. From the printer, the menu map prints in English, for all other languages, go to www.xerox.com/office/6128MFPsupport.
Print Quality This chapter includes: • • • Print-Quality Problems on page 126 Copy-Quality Problems on page 131 Color Registration on page 133 Phaser® 6128MFP Multifunction Printer 125 9
Print-Quality Problems Print-Quality Problems When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Note: To enhance print quality, toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point.
Print-Quality Problems Symptom Reason/Action Only one color faded: Stray black dots or white areas (drop outs) • Check the condition of the toner cartridge, and replace as necessary. • Confirm that all yellow shipping ribbons have been removed from the right side of the imaging unit. The paper is outside the recommended specification range. Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. See About Paper on page 45.
Print-Quality Problems Symptom Reason/Action Toner smears when rubbed The paper is damp. Replace the paper. See About Paper on page 45. The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See About Paper on page 45. The toner cartridges are not Xerox toner cartridges. Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace if necessary. The fuser is old or damaged.
Print-Quality Problems Symptom Reason/Action Partial blanks, creased paper, or blotted printing The paper is damp. Replace the paper. The paper is outside the recommended specification range. Replace the paper with a recommended size and type. See About Paper on page 45. The transfer unit, or fuser, is not installed correctly. Reinstall the transfer unit and/or fuser. The toner cartridges are not Xerox toner cartridges.
Print-Quality Problems Symptom Reason/Action Printed colors do not match the screen Change the image settings and color balance settings in the printer driver: 1. From the print dialog box, click the Properties or Preferences button. 2. Click the Image Options tab. 3. Click the Image Settings button at the bottom of the page. 4. Adjust the settings until you are satisfied with your color balance. 5.
Copy-Quality Problems Copy-Quality Problems When the copy quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Symptom Reason/Action Lines or streaks only present in copies made from the ADF There is debris on the small ADF glass. When scanning, the paper from the ADF passes over the debris creating lines or streaks.
Copy-Quality Problems Symptom Reason/Action Copy is not crisp Change to text mode: 1. Press the Copy button on the control panel. 2. Select Document Type. 3. Select Text. 4. Click OK. Copy color is not correct Change the copy defaults on the control panel: 1. Press the Copy button on the control panel. 2. Select Lighten/Darken or Color Saturation. 3. Adjust the settings. 4. Click OK.
Color Registration Color Registration Color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment. Note: An automatic color registration adjustment is performed every time a new toner cartridge is installed. 1. Press the System button. 2.
Color Registration Determining Values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. When “0” is the value nearest the straightest line, you do not need to adjust the color registration. When the value is not “0”, follow the procedure outlined in “Entering Values”. Note: You can also use the densest colors of the grid to find the straightest lines. The colors printed at the highest density are those next to the straightest lines.
Troubleshooting 10 This chapter includes: • • • • Paper Jams on page 136 Problems With the Printer on page 142 Control Panel Error Messages on page 145 Getting Help on page 151 See also: Troubleshooting video tutorials at www.xerox.
Paper Jams Paper Jams This section includes: • • • • Preventing and Clearing Paper Jams on page 136 Paper Jams in the Paper Tray on page 136 Paper Jams at the Automatic Document Feeder on page 138 Paper Jams at the Fuser on page 140 See also: User Safety on page 9 Preventing and Clearing Paper Jams To reduce the occurrence of paper jams, follow the guidelines and instructions in Printing Basics on page 41.
Paper Jams 2. Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. 6128mfp-066 Caution: Prolonged exposure to light may damage the Imaging Unit. 3. Close the front cover. 6128mfp-014 4. Remove the tray from the printer, and then carefully pull out any jammed paper remaining inside the printer.
Paper Jams 5. Insert the tray into the printer, and push until it stops. 6128mfp-028 Caution: Do not use excessive force on the tray, doing so could damage the tray or the inside of the printer. Paper Jams at the Automatic Document Feeder Note: Paper jams at the ADF can happen if the document feed tray is overfilled or the paper is curled. Fill the document feed tray only up to the MAX line indicated on the tray. 6128mfp-134 Use the following procedure to remove paper jammed at the ADF. 1.
Paper Jams 2. Open the ADF cover. 6128mfp-058 3. If the paper jam is in the paper feed area, remove the paper by carefully pulling it up. 6128mfp-135 4. If the paper jam is at the paper exit area, turn the dial to remove the paper.
Paper Jams 5. Open the document cover, gently remove any jammed paper. 6128mfp-137 Paper Jams at the Fuser 1. Press the button and open the front cover. 6128mfp-070 2. Lift the levers at both ends of the fuser and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns.
Paper Jams 3. Close the front cover. 6128mfp-014 4. Remove the tray from the printer, and then carefully pull out any jammed paper remaining inside the printer. 6128mfp-139 5. Insert the tray into the printer, and push until it stops. 6128mfp-028 Caution: Do not use excessive force on the tray, doing so could damage the tray or the inside of the printer.
Problems With the Printer Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Getting Help on page 151. Warning: Never open or remove printer covers that are secured with screws unless specifically instructed in the manual. A high voltage component can cause electric shock. Do not try to alter the printer configuration, or modify any parts.
Problems With the Printer Symptom Reason/Action Error light is on Is there an error message displayed on the control panel? Check the displayed message and correct the error. Error light is blinking An error that you cannot correct by yourself has occurred. Record the displayed error message or error code, turn off the power, pull out the power plug from the outlet. Refer to the Xerox Support website, www.xerox.com/office/6128MFPsupport.
Problems With the Printer Symptom Reason/Action Unusual noises The printer is not level. Reposition the printer on a flat, stable surface. The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. Refer to the Xerox Support website, www.xerox.com/office/6128MFPsupport, for assistance.
Control Panel Error Messages Control Panel Error Messages This section describes the messages displayed on the control panel. Messages About Supplies Message Condition/Reason/Action Replace Fuser Time to replace the fuser. 010-351 Turn off printer. Replace the old fuser with a new one. Restart Printer 010-359 Fuser Error The fuser is not installed correctly or is not working correctly due to damage or malfunction. Restart Printer Turn off printer. Reinstall the fuser.
Control Panel Error Messages Messages About the Printer and Other Items Message Condition/Reason/Action Jam at Manual Feed Slot Paper is jammed inside the manual feed slot. Remove paper from manual feed Remove the jammed paper. See Paper Jams on page 136. Open / Close front cover Jam at Tray Paper is jammed inside the paper tray. Check Tray Remove the jammed paper. Open / Close front cover Jam at Exit Paper is jammed inside the exit of the printer. Open Front Cover Remove the jammed paper.
Control Panel Error Messages Message Condition/Reason/Action RAM Disk Full RAM disk memory is full and cannot continue processing the current print job. Press OK Button Press the OK button to clear the message, cancel the current print job, and conduct the next print job, if any. Press the Cancel button to cancel the print job. Press the Left Arrow button to open the Walk-Up Features menu and delete the current job.
Control Panel Error Messages Message Condition/Reason/Action “Scan to” Folder Not Found Sub folder information is incorrect. The incorrect slash is used “/”. The folder does not exist, or the full path is specified. 031-530 Use a backslash “\”. Specify the shortened path of the folder on the FTP server. For example, if you want the scanned files to go in a folder called colorscans inside the scans folder, type \colorscans. SMTP Connection Failed The printer cannot find the email server specified.
Solving Fax Problems Solving Fax Problems If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, refer to the Xerox Support website, www.xerox.com/office/6128MFPsupport. This section includes: • • Problems Sending Faxes on page 149 Problems Receiving Faxes on page 150 Problems Sending Faxes Symptom Cause Solution The document is not scanned.
Solving Fax Problems Symptom Cause Solution Transmission is not possible. The transmission procedure may have been performed incorrectly. Check the transmission procedure, and then try sending the fax again. The fax number may be wrong. Check the fax number. The one-touch dial key or speed dial may be incorrectly programmed. Check that the keys were correctly programmed. The telephone line may be incorrectly connected. Check the telephone line connection. If it is disconnected, connect it.
Getting Help Getting Help This section includes: • • • • Control Panel Messages on page 151 PrintingScout Alerts on page 151 Online Support Assistant on page 151 Web Links on page 152 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
Getting Help Web Links Xerox provides several websites that offer additional help on your Phaser 6128MFP printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. Resource Link Technical support information for your printer, includes online Technical Support, Recommended Media List, Online Support Assistant, driver downloads, documentation, video tutorials, and much more: www.xerox.
Maintenance 11 This chapter includes: • • • • Cleaning the Printer on page 154 Ordering Supplies on page 156 Checking Page Counts on page 157 Moving the Printer on page 158 See also: Maintenance video tutorials at www.xerox.com/office/6128MFPdocs Replacing supplies video tutorials at www.xerox.
Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Warning: Be sure to turn off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or fault clearance. Access to a live printer’s interior can cause electric shock. Cleaning the Document Glass Clean the document glass with a moistened lint-free cloth only.
Cleaning the Printer Cleaning the Interior After clearing paper jams or replacing the imaging unit, inspect the inside of the printer before closing the printer covers. Warning: Never touch a labeled area found on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the printer immediately. Refer to the Xerox Support website, www.xerox.com/office/6128MFPsupport.
Ordering Supplies Ordering Supplies This section includes: • • • • Consumables on page 156 Routine Maintenance Items on page 156 When to Order Supplies on page 156 Recycling Supplies on page 156 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions. Consumables Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow, and Black): Note: Each toner cartridge includes installation instructions on the box.
Checking Page Counts Checking Page Counts The total number of printed pages can be checked at the control panel. Three meters are available: Total Impressions, Color Impressions, and Black Impressions. The billing meter counts the number of pages printed properly. A single-side print (including N-up) is counted as one impression, and a 2-sided print (including N-up) is counted as two. If an error occurs after one side is printed during duplex printing, it is counted as one page.
Moving the Printer Moving the Printer Follow these procedures when moving the printer. To view precautions and guidelines for safely moving your printer, see Moving the Printer on page 12. The printer, configured with the optional accessories, paper trays, and consumables, weighs 29 kg (63.9 lb.). When moving the equipment, make sure that there are two or more persons carrying it. When lifting the printer, be sure to observe the following points.
Moving the Printer 2. Disconnect the power cord, interface cable, and any other cables. 6128mfp-120 Warning: To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, make sure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electrical shock. 3. Remove any paper in the output tray and the ADF and return the paper stopper to its original position.
Moving the Printer 4. Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray. Keep the paper wrapped and away from humidity and dirt. 6128mfp-128 5. Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, remove the imaging units and toner cartridges to prevent toner from spilling, and the printer should be packed inside a box. For a repacking kit and instructions go to www.xerox.com/office/6128MFPsupport.
Printer Specifications Item A Contents Dimensions 16.7” W x 20” D x 23” H (425 mm x 507 mm x 585 mm) Weight Printer: 29 kg (63.9 lb.) including toner cartridges Warm-up time 20 seconds or less (when power is switched on, temperature: 22° C) However, the printer’s electrical system is ready 10 seconds after switching on the printer.
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Regulatory Information This chapter includes: • • • • Basic Regulations on page 164 Copy Regulations on page 165 Fax Regulations on page 168 Material Safety Data Sheet on page 172 Phaser® 6128MFP Multifunction Printer 163 B
Basic Regulations Basic Regulations This product has been tested to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this product in a typical office environment. United States (FCC Regulations) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Copy Regulations Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1.
Copy Regulations 8. Draft Registration Cards. 9. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income • Court Record • Physical or mental condition • Dependency Status • Previous military service Exception: United States military discharge certificates may be photographed. 10. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasure, etc.
Copy Regulations Other Countries Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions.
Fax Regulations Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and
Fax Regulations The Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
Fax Regulations The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Numbers of all of the devices does not exceed 5. For the Canadian REN value, please see the label on the equipment.
Fax Regulations 4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to 'bell tinkle' or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the Telecom Faults Service.
Material Safety Data Sheet Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6128MFP printer, go to: • • United States and Canada: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the customer support, go to www.xerox.com/office/6128MFPsupport.
Printer Recycling and Disposal C All Countries If you are managing the disposal of your Xerox product, please note that the product contains lamp(s) with mercury, and may contain lead, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of lead, mercury, and perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
Professional/Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information.
Information on disposal in other countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery symbol This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive.
Index A activity report, 103 adding an individual, 92 individual speed dial entry, 92 address book creating fax group, 94 editing groups, 95 ADF, 43 admin menu phone book, 113 print language, 114 alphanumeric keypad, 90 applications importing scanned images, 83 automatic document feeder, 43 B background color see images through thin paper originals, 86 basic copying, 70 billing meters, 113 total printed pages, 157 black and white selecting for scanning, 85 buttons entering pauses in phone numbers, 90 inser
Index copy basic settings, 71 basics, 70 black and white, 71 collating copies, 76 color, 71 image adjustments, 72 image placement adjustment, 75 lighten or darken an image, 73 options, 71 printing multiple pages on a sheet, 75 regulations, 165 selecting a tray to use, 71 selecting color or black and white copies, 71 setting default copy tray, 71 setting default settings, 72 specifying document type, 72 copy defaults menu, 109 copy margins setting, 75 copying adjusting color saturation, 73 default settings,
Index faxing basic, 90 changing default settings, 99 cover page, 98 delay sending, 97 enabling, 29 illegal, 168 lightening/darkening the image, 97 problems receiving, 150 quick method, 90 regulations, 168 selecting options, 97 setting resolution, 97 solving fax problems, 149 to group, 94 using address book, 92 Faxing to an Address Book Group, 96 FTP scanning to server, 82 G getting help, 151 Online Support Assistant, 151 PrintingScout alerts, 151 technical support, 23 glossy paper, 59 printing from manual
Index L N labels, 57 guidelines, 57 printing from the paper tray, 57 laser safety, 10 letters selecting using the alphanumeric keypad, 90 loading paper paper tray, 48 location of the printer, 11 N-Up placing multiple images on a page, 75 M Macintosh importing scanned images into an application, 84 PostScript driver settings, 53 scanning images to a Macintosh application, 84 selecting printing options for an individual job, 53 maintenance ordering supplies, 156 routine maintenance items, 156 safety, 10
Index physical connection, 27 power saver mode, 22 exiting, 22 pre-printed paper, 48 print quality problems, 126 printer caution symbols, 14 cleaning, 154 cleaning the exterior, 154 cleaning the interior, 155 clearance, 11 front view of, 16 information resources, 23 internal parts, 17 location, 11 main parts of, 16 moving, 158 rear view of, 17 registration, 152 supplies, 12 printer driver Layout tab, 51 Output Options tab, 51 Paper/Quality tab, 51 printing custom paper with PCL driver, 63 custom size paper,
Index scanning black and white images, 85 changing settings for a single job, 87 color images, 85 default settings, 110 importing images into a Windows application, 83 importing scanned images into a Macintosh application, 84 into application, 83 limiting access to, 102 loading documents, 78 options, 85 over network, 80 scan resolution, 85 setting color mode, 85 setting image file type, 86 setup, 37 setup overview, 37 specifying original size, 86 suppress background color, 86 to FTP server, 82 using the WIA
Index W warning and error messages, 151 web links, 152 information, 23 website resources, 152 WIA image manager, 83 Windows importing scanned images into an application, 83 printing options, 51 selecting printing options for an individual job, 51 WIA image manager, 83 X Xerox supplies recycling programs, 156 website resources, 152 Phaser® 6128MFP Multifunction Printer Index-182
