Administrator's Guide

Table Of Contents
Administrator Tools
Phaser 7100 Color Printer
System Administrator Guide
81
Smart eSolutions and Billing Information
Smart eSolutions
Smart eSolutions is a suite of features that simplifies printer ownership and administration. It provides
free services to enable administration of metered billing and supplies replenishment plans for printers
on a network. The suite provides the following:
MeterAssistant
®
: MeterAssistant
®
automatically submits meter reads to Xerox from network
printers. This eliminates the need to collect and report meter read information manually.
SuppliesAssistant
®
: SuppliesAssistant
®
proactively manages ink supplies for network equipment,
and monitors actual usage.
MaintenanceAssistant
®
: MaintenanceAssistant
®
provides options for troubleshooting your
printer. You can send detailed diagnostic information to Xerox, start online troubleshooting
sessions with Xerox, and download usage information to your computer in the .csv format.
Note: For more information on Smart eSolutions, see www.xerox.com/smartesolutions.
There are three ways to register the printer for Smart eSolutions:
Automatic registration: Automatic registration is available as a standard feature on many
WorkCentre/WorkCentre Pro printers.
Smart eSolutions Windows Client: The windows client is an option for small and medium sized
businesses. To download the Windows client, see www.xerox.com/smartesolutions.
CentreWare Web: CentreWare Web is a Web browser-based software tool that installs, configures,
manages, monitors, and reports on network printers and multifunction printers on your network
regardless of the manufacturer. It is well suited for large enterprise businesses. For more
information, see www.xerox.com/centrewareweb.
Notes:
Once you install the software, MeterAssistant
®
is automatically enabled.
Smart eSolutions is not available in all countries. Refer to your Xerox representative for
further information.
Before you begin:
Create an account on Xerox.com to receive your meter read information. To create a new account
see www.xerox.com/meterreads.
Ensure that SNMP and TCP/IP are enabled.
Ensure that the HTTP Proxy Server is configured.
Configure Billing Meter Read Alerts. For details, see Setting Up Billing Meter Read Alerts on
page 76.
Configure Supplies Data Sent Alerts. For details, see Setting Up Supplies Data Alerts on page 76.