Xerox Customer Service Brochure Xerox Connect Advantage Services ® The support you need, powered by experts and technology. This is how we fix it faster.
Exceptional Service: When you need it, how you need it. Technical Services is transforming the way we provide service and support. We’ve improved our processes, designed sophisticated technology to enable remote resolution of your issues and dedicated highly skilled, enthusiastic experts to solving your issues over the phone. Why? We wanted to create a new and better experience for you.
With Xerox® Connect Advantage you will receive the most efficient and satisfactory service for every situation— in the way that works for you. This means faster resolution of issues, minimal disruption, maximum uptime and ease of use. On the Device Performance is continually monitored and adjustments are made automatically. You can resolve an issue without ever having to call Xerox. Foundational to this excellent service is making real-time device performance information available.
For more information please visit www.support.xerox.com. ©2014 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.