July 2014 Xerox® WorkCentre® 3025BI Xerox® WorkCentre® 3025NI User Guide
©2014 Xerox Corporation. All Rights Reserved. Xerox® and Xerox and Design® are registered trademarks of Xerox Corporation in the United States and/or other countries. Phaser®, CentreWare®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, and Xerox Extensible Interface Platform® are trademarks of Xerox Corporation in the United States and/or other countries.
Contents 1 Getting Started Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Front View WorkCentre 3025NI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Rear View WorkCentre 3025NI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Front View WorkCentre 3025BI Configuration. . . . . . . . . . .
Contents CentreWare® Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrator User Name and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CentreWare Internet Services Administrator Access. . . . . . . . . . . . . . .
Contents 3 Paper and Media Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing Paper for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Copy Copy Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Load Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Select the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Enter the Quantity. .
Contents Fax Procedure: Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Load the Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Select the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Enter the Fax Number . . . . . . . . . . . . .
Contents Machine Digital Certificate Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 SNMPv3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 IP Sec . . . . . . . .
Contents Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Xerox Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Locating the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Printing a Machine Report . . . . . . . . .
Contents Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Other Countries . .
Getting Started 1 This chapter includes: • Machine Overview • Product Configurations • Control Panel Overview • Powering On the Machine • Software • Information Pages • Feature Defaults • Accessing the Printer • More Information • Further Assistance Xerox® WorkCentre® 3025 User Guide 1
Machine Overview Machine Overview Before you use your machine, take some time to familiarize yourself with the various features and options.
Machine Overview 1 Document Feeder Cover 9 Output Support 2 Document Feeder Guide Cover 10 Output Tray 3 Document Feeder Output Tray 11 Document Cover 4 Document Feeder Output Support 12 Platen Glass 5 Control Panel 13 Scan Unit 6 Handle 14 Inner Cover 7 Paper Tray 1 15 Print Cartridge 8 Tray Handle Rear View WorkCentre 3025NI Configuration 1 USB Port 2 Network Port 3 Extension Telephone Socket 4 Telephone Line Socket 5 Power Receptacle Xerox® WorkCentre® 3025 User
Machine Overview Front View WorkCentre 3025BI Configuration 1 Document Cover 7 Output Tray 2 Control Panel 8 Platen Glass 3 Handle 9 Scan Unit 4 Paper Tray 1 10 Inner Cover 5 Tray Handle 11 Print Cartridge 6 Output Support 4 Xerox® WorkCentre® 3025 User Guide
Machine Overview Rear View WorkCentre 3025BI Configuration 1 USB Port 2 Power Receptacle Xerox® WorkCentre® 3025 User Guide 5
Product Configurations Product Configurations WorkCentre 3025BI WorkCentre 3025NI Not Applicable Standard Paper Tray 1 (150 sheets) Standard Standard Output Tray (100 sheets) Standard Standard Direct Printing Standard Standard AirPrint Standard Standard Google Cloud Print Standard Standard Copy Standard Standard Scan Standard Standard Fax Not Applicable Standard E-mail Not Applicable Not Applicable Standard Standard USB Host Not Applicable Not Applicable Network Printing
Control Panel Overview Control Panel Overview The control panel consists of a display, a keypad, and buttons you press to control the functions available on the printer. The control panel: • Displays the current operating status of the printer. • Provides access to copy, print, scan, and fax features. • Provides access to information pages. • Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings. WorkCentre 3025NI Control Panel Overview .
Control Panel Overview Number 8 Button Description 5-6 17-18 Menu: Enters Menu mode and enables you to access options and settings. Arrows: The up and down arrows are used to scroll through the options available in the selected menu, and to increase or decrease values. Back: Sends the user back to the higher menu level. OK: Confirms the selection on the screen. 7 Address Book: Used to store fax numbers or search for stored fax numbers. 8-9 Keypad: Used to enter alphanumeric characters.
Control Panel Overview Number Button Description 16 Manual Dial: In Fax mode, opens the fax line. Adds .com to the e-mail address. 19 Status / Wireless LED: The color of the LEDs indicates the current status of the machine. 20 Fax: Activates Fax mode.
Control Panel Overview WorkCentre 3025BI Control Panel Overview . Number Button Description 1 Copy: Activates Copy mode. 2 Display Screen: Displays all the available programming features, plus general machine information. 3 Machine Status: Accesses machine information, status information, the machine serial number and various reports to print. 4-5 11-12 Menu: Enters Menu mode and enables you to access options and settings.
Control Panel Overview Number Button Description 10 Start: Activates a job. 13 Status / Wireless LED: The color of the LEDs indicates the machine’s current status. 14 Scan: Activates Scan mode.
Powering On the Machine Powering On the Machine The power button is located on the control panel. The power cable socket is located at the rear of the printer. 1. Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged into a grounded power socket. 2. The printer will connect to a wireless network, if available, when powered on. See the Installation and Setup chapter of this guide for instructions on setting wireless settings. 3. Connect the network cable, if required.
Powering On the Machine Powering Off the Machine There are two ways to power the machine off: • Press the Power button. • Press the Power Save button, and use the Up/Down arrow buttons to select Power Down and then OK. Using the Keypad (WorkCentre 3025NI Only) As you perform various tasks, you may need to enter names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fax number.
Powering On the Machine Keypad Characters Key 14 Assigned Numbers, Letters, or Characters 1 @/.
Powering On the Machine Menu Overview The control panel provides access to various menus. These menus can be accessed by pressing the appropriate service button, such as Copy, Scan, or Fax and the Menu button.
Powering On the Machine Machine Status Menu The Machine Status button provides information about the machine and access to the machine setups. After your machine is installed, it is recommended that you change the settings for various feature options within the print environment to meet your preferences and needs. A password may be required to access and change these settings. The following table shows the available options for each menu item.
Powering On the Machine Network Menu You may set up the network using the machine's display screen. Before doing that, you must have the relevant information concerning the type of network protocols and computer system you use. A password may be required to access and change the Network Setups. See the Installation and Setup chapter for information on setting up the network. Access the Network menu with the Machine Status button.
Software Software After you have set up your machine and connected it to your computer, you must install the printer and scanner software. The software required for Windows or Macintosh is supplied on the CD delivered with your machine, additional software can be downloaded from www.xerox.com. The following software is available: CD Printer Software Operating System Windows Contents • Printer Driver: Use the printer driver to take full advantage of your printer’s features. XPS drivers are provided.
Software CD Printer Software Operating System Unix Contents • Printer Driver: Use this driver to take full advantage of your printer’s features. Note: Unix software is available at www.xerox.com only. Printer Software Macintosh • Printer Driver: Use this driver to take full advantage of your printer’s features. • Scanner Driver: A TWAIN driver is available for scanning documents on your machine.
Information Pages Information Pages This option allows the user to print the following reports: Report Description Configuration This report provides information about your machine setup, including the serial number, IP Address, installed options and the software version. Demo Page The demo page is printed to check the quality of the print. Supplies Info Prints the supplies information page. Fax Sent This report shows information on the faxes you have recently sent.
Feature Defaults Feature Defaults Your machine provides default settings for Copy and Fax so that you can quickly and easily make selections for your job. The default selections can be changed by selecting the Machine Status button on the control panel and the down arrows to select Feature Defaults. A password may be required to access and change the System Setup settings. Note: Some options may be unavailable depending on your machine configuration.
Feature Defaults Configuration Report The Configuration Report lists printer information such as default settings, installed options, network settings including IP address, and font settings. Use the information on the configuration page to help you configure network settings for your printer, and to view page counts and system settings. Printing a Configuration Report: 1. 2. 3. At the printer control panel, press the Machine Status button.
Accessing the Printer Accessing the Printer The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer. If the system administrator configures authentication and authorization, users require a login and password to access some or all of the features of the printer. The administrator can also configure accounting to require an accounting code to access tracked features.
More Information More Information You can obtain more information about your printer from these sources: Resource Location Other printer documentation www.xerox.com/office/WC3025docs Technical support information for your printer; including online technical support and driver downloads. www.xerox.com/office/WC3025support Demo Page The demo page is printed to check the quality of the print.
Further Assistance Further Assistance For any additional help visit our customer Web site at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check the Troubleshooting chapter of this guide. If the difficulty persists, contact the Xerox Support Center.
Further Assistance 26 Xerox® WorkCentre® 3025 User Guide
Installation and Setup 2 This chapter includes: • Overview • Installation Wizard • CentreWare Internet Services • Network Installation: TCP/IP • Printer Drivers • Windows Drivers • Macintosh Drivers • Linux Drivers • Sharing Your Machine Locally • Windows Printing • Air Print • Google Cloud Print • Scan to PC Setup • Fax Setup (WorkCentre 3025NI only) Xerox® WorkCentre® 3025 User Guide 27
Overview Overview This chapter identifies the key settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine. Note: Some options may be unavailable depending on your machine configuration. Installation Wizard On initial power on the Installation Wizard runs, the Language menu displays. Press the up/down arrows to select the required language and press OK. The Format Date menu displays.
Installation Wizard The Enter Cust. Support # screen displays. Enter the telephone number of your customer support center. c. Press OK. d. The Enter Supplies Order # screen displays. e. Enter the telephone number to order supplies. f. Press OK. The Fax Setup menu displays. Press the up/down arrows to select one of the following and press OK: • Continue Setup • Skip Setup - go to step 15 The Fax Phone Num menu displays. Enter the fax number of the machine and press OK. The Fax ID menu displays.
Installation Wizard • • Using Internet Services. For instructions refer to Configuring Wireless Connectivity Using CentreWare Internet Services (WorkCentre 3025NI). With the Wireless Setting Program. For instructions refer to Wireless Setting Program. Note: Performing the driver installation at this time may aid wireless setup. Refer to Printer Drivers. Configure Wireless Connectivity at the Machine Press the Machine Status button. Press the up/down arrows to select Network and press OK.
Installation Wizard Configure Ethernet Settings The Ethernet interface will automatically detect the speed of your network. The machine supports hub/switch speeds of: • Automatic • 10 Mbps Full-Duplex • 100 Mbps Full-Duplex • 10 Mbps Half-Duplex • 100 Mbps Half-Duplex Set the Ethernet speed on the machine to match the speed set on your hub or switch: Setting the Ethernet Speed at the Machine 1. 2. 3. 4. 5. 6. 7. Press the Machine Status button. Press the up/down arrows to select Network and press OK.
CentreWare® Internet Services CentreWare® Internet Services CentreWare Internet Services is the embedded HTTP server application that resides in the machine. CentreWare Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation. Once the administrator sets up this application, it offers conveniences for users as well. Many features available on your machine will need to be set via the machine and CentreWare Internet Services.
CentreWare® Internet Services Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox machine is not compromised. To change the Administrator password: 1. 2. 3. 4. 5. 6. 7. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the admin for the ID and 1111 for the Password, and select Login. Select Properties.
CentreWare® Internet Services 4. 5. 6. 7. 8. If prompted, enter the Administrator ID (admin) and the Password (1111) and select Login. Select Properties. In the Network Settings link, select the Wi-Fi link. Then select the Wi-Fi link below that. The Connection Status shows the Link Status of the wireless connection. The Wireless Settings area provides options to configure wireless connectivity. The options are Easy Wi-Fi Settings and Advanced Settings, and are explained below.
CentreWare® Internet Services Configuring Wi-Fi DirectTM using CentreWare Internet Services Wi-Fi DirectTM allows you to enable your wireless devices, such as notebooks, mobile phones and PCs to establish wireless connectivity without the need for a wireless router, access point, or Wi-Fi hot spots. 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select Properties. 4.
CentreWare® Internet Services Adjusting the Altitude Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Wi-Fi must be configured before you adjust the altitude. Before you set the altitude value, determine the altitude where you are. Altitude Value 0 - 1000 M 0 - 3,280 ft. Normal 1000 - 2000 M 3,280 - 6,561 ft.
Network Installation: TCP/IP Network Installation: TCP/IP These instructions show you how to configure the following via CentreWare Internet Services: • TCP/IP v4 and v6 • Domain Name • DNS • Zero Configuration Networking The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4. IPv4 and IPv6 settings can be configured directly at the machine user interface, or remotely, via a web browser using CentreWare Internet Services.
Network Installation: TCP/IP 13. Press the up/down arrows to select Static; press OK. 14. Press the up/down arrows to select Primary DNS; press OK. 15. Enter details for Primary DNS using the alphanumerical keypad; press OK. The Saved screen will display and return to the Static menu. 16. Press the up/down arrows to select Secondary DNS; press OK. 17. Enter details for Secondary DNS using the alphanumerical keypad; press OK. The Saved screen will display and return to the Network menu.
Network Installation: TCP/IP 3. 4. 5. 6. 7. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. In the Network Settings link select TCP/IPv4 from the directory tree. The TCP/IPv4 page displays. In the Assign IPv4 Address menu, select Automatically or Manually. If Manually is selected, in the TCP/IP Settings area enter details of the machine in the following fields: a. IPv4 Address b. Subnet Mask c.
Network Installation: TCP/IP 9. to use manual configuration, automatic configuration, or a combination of automatic and manual configuration. In the Dynamic Host Configuration Protocol Version 6 (DHCPv6) area, select one of the following options: • Use DHCP as directed by a router - this option is fully automatic. The DHCPv6 Address will be obtained and displayed on the screen. • Always Enable DHCP - this option is fully automatic. The DHCPv6 Address will be obtained and displayed on the screen.
Printer Drivers Printer Drivers The Xerox WorkCentre 3025 produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. The many printer drivers which can be used with your machine are provided on the software and documentation CD that comes with your machine. You can also download the latest versions from the Xerox Web site at www.xerox.com. You can install the printer software for local printing and network printing.
Windows Drivers Windows Drivers Installing Windows Drivers The following provides instructions for installing Windows drivers on your computer so that your computer can access your Xerox WorkCentre 3025 as a multifunction printer. Local Printer A local printer is a printer directly attached to your computer using a printer cable, such as a USB cable. If your printer is attached to a network, refer to Networked Printer (WorkCentre 3025NI).
Windows Drivers Networked Printer (WorkCentre 3025NI) Follow these instructions for installing drivers on your networked printers. 1. Make sure that the printer is connected to your network and powered on. 2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, select the Start button and then Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and select OK.
Windows Drivers Custom Installation With the custom installation, you can choose individual components to install. 1. Make sure that the printer is connected to your computer and powered on. 2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, select Start and then Run. Type X:\Setup.exe, replacing X with the letter which represents your drive and select OK.
Windows Drivers Select Install Software. The Printer Connection Type window displays. Select Wireless network connection. When asked if you are setting up the printer for the first time, select Yes, I will set up my printer’s wireless network and select Next. 6. Select your wireless network from the list and select Next. 7. Select Next to proceed. Or select Advanced Settings to set the following: 8. Select Next. 9. Follow the wizard instruction to select and install the printer.
Windows Drivers Wireless Setting Program When installing the WorkCentre 3025BI and WorkCentre 3025NI you can use the Xerox Easy Wireless Setup program that was automatically installed with the printer driver to configure the wireless settings. To open the program: 1. 2. Select Start > Programs or All Programs > Xerox Printers > Xerox WorkCentre 3025 > Xerox Easy Wireless Setup. Connect the machine to your computer using the USB cable.
Windows Drivers Uninstalling a Windows Driver For Windows follow the steps below to uninstall the driver. 1. 2. 3. 4. 5. 6. Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Xerox Printers > Uninstall Xerox Printer Software. The Uninstall Xerox Printer Software window displays. Select Next. The Select Software window displays. Select the components you want to remove and then select Next and then Yes to confirm.
Macintosh Drivers Macintosh Drivers The software and documentation CD that came with your machine provides you with the Driver files that allow you to use the CUPS driver or PostScript driver (only available when you use a machine which supports the PostScript driver) for printing on a Macintosh computer. A TWAIN driver is also provided for scanning on a Macintosh computer. Information Checklist Before starting please ensure that the machine is connected to your computer and powered on.
Macintosh Drivers Uninstalling Macintosh Driver If the printer driver does not work properly, uninstall the driver and reinstall it. Follow the steps below to uninstall the driver for Macintosh. 1. 2. 3. 4. 5. 6. 7. Make sure that the machine is connected to your computer and powered on. Select the Applications folder. Select the Xerox folder. Select Printer Software Uninstaller. Select the programs you want to uninstall and select Uninstall. Enter your password. Select Close.
Linux Drivers Linux Drivers You need to download the Linux software package from the Xerox website to install the printer software. Procedure for Installing the Linux Unified Driver 1. 2. 3. 4. 5. 6. 7. Make sure that the machine is connected to your computer and powered on. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator.
Sharing Your Machine Locally Sharing Your Machine Locally If a host computer is directly connected to the machine with a USB cable and is also connected to the local network environment, the client computer connected to the local network can use the shared machine through the host computer to print. Follow the steps below to set up the computers to share your machine locally. Windows Host Computer Setup 1. 2. 3. Install your printer driver. Refer to Installing Windows Drivers.
Sharing Your Machine Locally Macintosh The following steps are for Macintosh OS X 10.8.5. Refer to Macintosh Help for other OS versions. Host Computer Setup 1. 2. 3. 4. 5. Install your printer driver. Refer to Installing Macintosh Driver. Open the Applications folder, select System Preferences. Select Print & Fax or Print & Scan. Select the printer to share in the Printers list. Select Share this printer. Client Computer Setup 1. 2. 3. 4. 5. 52 Install your printer driver.
Windows Printing Windows Printing LPR Printing Install Printer Driver 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. From the Windows Start menu, navigate to your Devices and Printers or Printers settings. Select Add a Printer. Select the Local Printer option. Depending on your operating system, if already selected, select Automatically detect and install my Plug and Play printer to deselect it. Select the local printer and select Next.
Windows Printing Internet Printing Protocol (IPP) Port The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones. Note IPP Printing is enabled by default. How to Enable the IPP Port 1. 2. 3. 4. 5.
Windows Printing 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. For: • Windows 2003 - select Settings > Printers. • Windows Vista - select Add a Local Printer. • Windows 7 - select Start, > Control Panel, > Hardware and Sound, > Devices and Printers. Select Add a Printer in the far left column. For Windows 7 select Add a network, wireless, or Bluetooth printer. The Add Printer Wizard window will appear. Select the Next button. Select The Printer that I want isn’t listed. Select a shared printer by name.
Windows Printing 6. b. For Port Number, enter the required port number (1 - 65535). Select Apply to save the changes or Undo to return the settings to their previous values. Note The settings are not applied until you restart the machine. Install Printer Driver Refer to Windows Drivers. Configure the Windows Printer Driver Manual Print Driver Configuration To configure the printer driver without using bi-directional communication: Follow the steps below: 1. 2. 3. 4. 5. 6. Select the Windows Start menu.
AirPrint AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devices and Macintosh OS-based devices. AirPrint-enabled printers let you print directly from a Macintosh or from an iPhone, iPad, or iPod touch. 1. 2. 3. 4. Notes: • Not all applications support AirPrint. • Wireless devices must join the same wireless network as the printer. • For AirPrint to function, both IPP and Bonjour (mDNS) protocols must be enabled.
Google Cloud Print Google Cloud Print Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print service. You can print your document or e-mail with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you don’t need to install the printer driver on the mobile device.
Scan to PC Setup Scan to PC Setup This section explains how to configure the Scan to Network and Scan to Local PC features. Overview The Scan to Network PC feature allows you to scan from your machine to a computer over the network. The Scan to Local PC feature allows you to scan from your machine to a computer connected with a USB cable. Information Checklist Ensure the Xerox Easy Printer Manager application is installed.
Scan to PC Setup 8. 9. Select the required option in the Actions after Saving area: • Notify me when complete • Open with Default Application • E-mail • None Select Save. Scan to Local PC This is a basic scanning method for USB-connected machines. 1. 2. Make sure that the machine is connected to your computer with a USB cable, and powered on. Install the Xerox Easy Printer Manager application.
Fax Setup (WorkCentre 3025NI) Fax Setup (WorkCentre 3025NI) This section explains how to set up the Fax feature of the machine. The following topics are covered in this section: • Overview • Enable Fax from the Machine • Fax Defaults using CentreWare Internet Services • Adjusting Fax Document Settings at the Machine • Fax Address Book Overview The Fax feature enables users to send hard copy documents to another fax machine (or multiple fax machines) via a dedicated phone line connection.
Fax Setup (WorkCentre 3025NI) Fax Defaults Using CentreWare Internet Services 1. At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select Properties. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. 5. In the Machine Settings link select the Fax link. 6. Select the General link. 7. In the Machine ID & Fax Number area: a. Enter an ID in the Machine ID field. b.
Fax Setup (WorkCentre 3025NI) e. f. g. From the Secure Receive drop-down menu, select one of the following options to allow the machine to hold received faxes in the job queue as Secure Receive fax jobs. The held faxes will remain in the queue and will only be released from the queue when the user enters the release password. • Off • On - this option requires you to enter a Secure Receive passcode and select Apply.
Fax Setup (WorkCentre 3025NI) 64 Xerox® WorkCentre® 3025 User Guide
Paper and Media 3 This chapter contains information about the different types of stock and stock sizes that can be used on your machine, available paper trays, and the types of stock and sizes supported by each tray.
Loading Paper Loading Paper Tray 1 is standard on your machine. Various media sizes and types can be used in the tray. For more media specifications, refer to Media Specifications. Preparing Paper for Loading Before loading paper into the tray, flex or fan the edges of the paper stack. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. Note: To avoid unnecessary paper jams and misfeeds, do not remove paper from its packaging until required.
Loading Paper 4. 5. Adjust the paper guide to the width of the stack of print material. Push to move the guide toward the center of the tray; squeeze to disengage the guide and move it to the outer edge of the tray. Ensure you have not loaded too much print media. When printing from your computer, ensure you select the Paper tab in the print driver to specify the correct paper size and type. Not confirming the paper details may result in printing delays.
Setting Paper Size and Type Setting Paper Size and Type After loading paper in the paper tray, set the paper size and type using the control panel. These settings will apply to Copy and Fax modes. For computer printing, select the paper size and type in the application program you use on your computer. Alternatively, to change the paper size and type on your computer, select Xerox Easy Printer Manager > (Switch to advanced mode) > Device Settings.
Media Specifications Media Specifications Media Guidelines When selecting or loading paper, envelopes or other special media, please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use.
Media Specifications Media Types Note: Some features may not be available on your model. Check your machine type in Getting Started. The table below shows the media types supported for Copy, Print, or Fax for each tray for the following paper sizes: • A4 8.27 x 11.69 inches (210 x 297 mm) • Letter 8.5 x 11.0 inches (216 x 279 mm) • Legal 8.5 x 14.0 inches (216 x 355 mm) • Oficio 8.5 x 13.5 inches (216 x 343 mm) • Folio 8.5 x 13.
Media Specifications The table below shows the media types supported for Print for each tray for the following paper sizes: • JIS B5 7.17 x 10.12 inches (182 x 257 mm) • ISO B5 6.93 x 9.84 inches (176 x 250 mm) • Executive 7.25 x 10.50 inches (184.2 x 266.7 mm) • A5 5.85 x 8.27 inches (148.5 x 210 mm) • A6 4.13 x 5.85 inches (105 x 148.5 mm) • Postcard 4 x 6 inches (101.6 x 152.4 mm) • Monarch Envelopes 3.88 x 7.5 inches (98.4 x 190.5 mm) • DL Envelopes 4.33 x 8.
Loading Documents Loading Documents Documents can be loaded either into the automatic document feeder or onto the platen glass. Note: Some features may not be available on your model. Check your machine type in Getting Started. Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness. 1. Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray. 2.
Media Output Location Media Output Location Note: Some features may not be available on your model. Check your machine type in Getting Started. Output Tray The machine has one output location: • Output tray (face down) up to a maximum of 100 sheets of 20 lb (80 g/m²) paper, 10 transparencies and 10 sheets of labels. Using the Output Tray The output tray collects printed paper face down, in the order in which the sheets were printed.
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Print 4 This product produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. To access the many printer drivers which can be used with your machine, refer to the driver CD or download the latest versions from the Xerox Web site at www.xerox.com.
Printing Using Windows Printing Using Windows The following provides an overview of the print procedure and features available when printing using Windows. Notes: • • Some options may be unavailable depending on your printer model and configuration. Images are representative only. Print Procedure Documents can be printed from your computer using the printer drivers supplied. The printer driver must be loaded on each PC which uses the machine for printing.
Printing Using Windows 4. Click OK. When you save Favorites, all current driver settings are saved. To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. To delete a saved setting, select it in the Favorites tab and click Delete. Note: Only user-generated favorites can be deleted. Preview Tab The Preview tab, in the right panel, is visible only on the Favorites tab. It displays a graphical summary of your selections.
Printing Using Windows Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide This button opens the user guide when an error occurs. You can then open the troubleshooting section in the user guide. Basic Tab The Basic tab provides selections for the print mode to use and options to adjust how the document appears on the printed page. These options include orientation settings, quality settings, layout options, and 2-sided printing settings.
Printing Using Windows 2-Sided Printing You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. Note: Some features may not be available on your model. • • • • • Printer Default: If you select this option, this feature is determined by the settings made on the control panel of the printer. None: The document is printed single-sided. Long Edge: This is the conventional layout used in book binding. Short Edge: This is the type often used with calendars.
Printing Using Windows Graphics Tab Use the following options to adjust the print quality for your specific printing needs. Quality This option allows you to select Standard or High Resolution graphics. Font/Text • • All Text Black: Select this check box to have all text in your document print in solid black, regardless of the color it appears on the screen. Advanced: Use this option to set font options. True Type fonts can be downloaded as Outline or Bitmap Images or printed as Graphics.
Printing Using Windows Watermark This option allows you to print text over an existing document. There are several predefined watermarks that come with the printer which can be modified, or you can add new ones to the list. Using an Existing Watermark Select the required watermark from the Watermark drop-down list. You will see the selected watermark in the preview image. Creating a Watermark 1. Select Edit from the Watermark drop-down list. The Edit Watermark window appears. 2.
Printing Using Windows 4. 5. Select Save. The name appears in the Overlay List box. Select OK. Note: The overlay document size must be the same as the documents you print with the overlay. Do not create an overlay with a watermark. 6. 7. 8. Select OK on the Advanced tab page. Select OK in the main Print window. An Are you Sure? message displays. Select Yes to confirm. Using a Page Overlay 1. Select the required overlay from the Overlay drop-down list box.
Printing Using Windows Earth Smart Tab The Earth Smart tab provides options to decrease the amount of energy and paper used in the printing process and displays a visual representation of the savings made. Note: This Tab option may be unavailable depending on your machine configuration. Type The Type drop-down list is used to select the main Earth Smart option for the printer. • None: No energy or paper saving options are automatically selected.
Printing Using Windows 6. 7. 8. 9. In the Earth Smart Mode dialog, select On-forced. Enter the Password. Select Apply. Select OK. Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads, supplies ordering, and the Xerox Web site.
Xerox Easy Printer Manager (EPM) Xerox Easy Printer Manager (EPM) Xerox Easy Printer Manager is a Windows-based application that combines Xerox machine settings into one location. Xerox Easy Printer Manager conveniently combines device settings as well as printing/scanning environments, settings/actions, Scan to PC, and Fax to PC. All of these features provide a gateway to conveniently use Xerox devices. Xerox Easy Printer Manager installs automatically during driver installation.
Printing Using Macintosh Printing Using Macintosh This section explains how to print using a Macintosh. You need to set the print environment before printing. Refer to Installation and Setup. Printing a Document When you print with a Macintosh, you need to check the printer driver setting in each application you use. Follow the steps below to print from a Macintosh. 1. Open the document you want to print. 2. Open the File menu and select Page Setup (Document Setup in some applications). 3.
Printing Using Macintosh Layout The Layout option provides options to adjust how the document appears on the printed page. You can print multiple pages on one sheet of paper. Two-Sided: Allows you to print a double -side document. Reverse page orientation: Allows you to reverse the page orientation (rotate 180 degrees). For example, to print the top of a document on the left edge of the paper, select landscape orientation and select Reverse Page Orientation.
Printing Using Macintosh Two Sided Printing You can print on both sides of the paper. 1. From your Macintosh application, select Print from the File menu. 2. Select Layout from the drop-down list under Orientation. 3. Select On from the Two Sided Printing option. 4. Select the other options you want to use and select Print. Using AirPrint AirPrint is a software feature that allows for driverless printing from Apple iOS-based mobile devicesand Macintosh OS-based devices.
Printing Using Linux Printing Using Linux Printing from Applications There are a lot of Linux applications that allow you to print using Common Unix Printing System (CUPS). You can print on your machine from any such application. 1. Open an application, and select Print from the File menu. 2. Select Print directly using lpr. 3. In the LPR GUI window, select the machine from the printer list and select Properties. 4.
Printing Using Linux 3. 4. 90 The Printer Properties window opens. The following five tabs display at the top of the window: • General: This option allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. • Connection: This option allows you to view or select another port. If you change the machine port from USB to parallel or vice versa while in use, you must re-configure the machine port in this tab.
Printing Using Unix Printing Using Unix Printing Files After installing the printer, choose any of the images, text, PS to print. 1. Execute “printui ” command. For example, if you are printing “document1” use printui document1 command. This will open the Unix printer driver Print Job Manager in which the user can select various print options. 2. Select a printer that has already been added. 3. Select the printing options from the window such as Page Selection. 4.
Printing Using Unix Margins Tab • • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings Tab Select various options in the JCL and General frames to customize various settings.
Copy 5 This chapter includes: • Copy Procedure • Copy Options • Using the Layout Options • Media Output Locations Xerox® WorkCentre® 3025 User Guide 93
Copy Procedure Copy Procedure This section describes the basic procedure for making copies: • Load Documents • Select the Features • Enter the Quantity • Start the Job • Stop the Copy Job If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact your System Administrator. Note: Some options may be unavailable depending on your machine configuration.
Copy Procedure Platen Glass The platen glass can be used for oversized, torn or damaged originals and for books and magazines. 1. Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner. 2. The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to Copy Options for further information. Select the Features Various features can be selected for your copy job.
Copy Procedure Stop the Copy Job To cancel an active copy job, on the control panel, press Stop.
Copy Options Copy Options Your machine provides the following options to customize your Copy jobs. Use the Menu button to access the options. Notes: • • Some options may be unavailable depending on your machine configuration. If you press Clear All while setting the Copy options, all of the options you have set for the current Copy job will be canceled and return to their default status after the machine completes the Copy job in progress.
Copy Options Feature Description Options Collation Places printed pages in order. • On: Defines the page sequence for printing. • Off: Select if collation is not required. Layout This option is used to copy multiple documents onto one sheet of paper, copy from book originals, create booklet output, and produce documents which can be pasted together to make a poster. • Normal: Select this option to match the layout of the originals.
Using the Layout Options Using the Layout Options This option is used to copy multiple documents onto one sheet of paper, copy from book originals, create booklet output, and produce documents which can be pasted together to make a poster. Note: Some options may be unavailable depending on your machine configuration. 2 Up or 4 Up Copying This feature is used to copy two or more documents, in a reduced size, onto one sheet of paper.
Using the Layout Options 4. 5. 6. 7. Press the up/down arrows to select ID Card Copy and press OK. Press Menu to return to the top level menu. Place the front side of the original face down on the platen glass, aligned with the tip of the registration arrow and close the automatic document feeder. Press Start. Place Front Side Press OK appears on the display. Press OK on the control panel. Your machine begins scanning the front side and shows Place Rear Side Press Start. 8.
Media Output Locations Media Output Locations The machine has one output location: • Output tray, face down, up to a maximum of 100 sheets of 20 lb (80 g/m²) paper. Using the Output Tray The output tray collects printed paper face down, in the order in which the sheets were printed. When the output tray is full, a message displays on the control panel.
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Scan 6 This chapter includes: • Scanning Overview • Windows Scanning • Macintosh Scanning • Linux Scanning • Scan Using TWAIN • Scan using WIA Driver Xerox WorkCentre 3025 User Guide 103
Scanning Overview Scanning Overview The Scan feature enables users to create a digital version of a hard copy document which can be sent to a computer over the network or through a USB connection. The document can be scanned in color, grayscale, or black and white, and the digital file can then be sent to a specified destination. Before you begin the scan process, ensure that your machine has been set up for the scan function at install.
Scanning Overview Scanning Methods Your machine offers the following ways to scan an image using a local connection: • TWAIN: TWAIN drivers handle the communication between computer software and the scanning device. This feature can be used via a local connection or a network connection in various operating systems. Refer to Scan Using TWAIN. • WIA (Windows Image Acquisition): To use this feature your computer must be connected to the machine via a USB cable and running Windows Vista or Windows 7.
Windows Scanning Windows Scanning Process Checklist • • • • Ensure the Scan function has been set up for your machine. See Installation and Setup for further details. Ensure Xerox Easy Printer Manager application is installed. This application is provided with the Xerox WC3025 printer driver. Easy Printer Manager is an easy way to choose scan settings and manage machine operations.
Windows Scanning Load Documents Documents can be loaded either into the automatic document feeder or onto the platen glass. Automatic Document Feeder The automatic document feeder can hold a maximum of 40 originals of 20 lb (80 g/m²) thickness. 1. Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray. 2. Move the document guide to just touch both sides of the document.
Windows Scanning Scan to Network PC Make sure that your machine is connected to a network. Make sure the scan driver has been installed and scan has been enabled. For instructions, see Installation and Setup. 1. Press Scan on the control panel. 2. Scan to PC appears in the user interface. Press OK. 3. Press the up/down arrows to select Network PC. 4. Press OK. If you see the Not Available message, check the connection and/or setup. 5.
Windows Scanning Start the Job Once you have placed the document you wish to scan and chosen the job features, you can initiate the scan at either the machine or your PC. 1. Press the Start button at the machine OR at your PC. 2. Your machine begins scanning the original, and then asks if you want to scan another page. 3. To scan another page, press the up/down arrows to select Yes and press OK. Load an original and press Start. Otherwise, select No and press OK.
Macintosh Scanning Macintosh Scanning This section describes the basic procedure for scanning using a Macintosh computer running Mac OS X 10.5 or later: • Load Documents • Select the Scan Destination • Select the Features • Start the Job • Stop a Job (if necessary). Process Checklist • • Ensure the Scan function has been set up for your Xerox machine. See Installation and Setup for further details. Determine which application you will use to scan your documents.
Macintosh Scanning Platen Glass The platen glass can be used for oversized, torn, or damaged originals and for books and magazines. 1. Open the automatic document feeder and place single documents face down on the platen glass aligned with the rear left corner. 2. The default document size is 8.5 x 11” or A4 (depending on the country of installation). For other sized documents, change the Original Size option. Refer to Scan Options for further information. Enable Scan to PC 1.
Macintosh Scanning Image Capture Scan Options Scan Job Features Settings Scan Mode Flatbed: From the platen glass Document Feeder Kind Text Black and White Color Resolution 75 dpi - 600 dpi Size A4, Letter, Legal Orientation Portrait, Landscape, Reversed Portrait, Reversed Landscape Scan To Desktop Documents folder [Other folder names on device] Name Create a name for the scanned file Format JPEG, TIFF, PNG, JPEG 2000, GIF, BMP, PDF Image Correction None Manual: Brightness, Tint, Tempera
Macintosh Scanning Select the Scan Destination When you press the Scan button on the left side of the control panel, two options appear in the user interface: Scan to PC and Scan to WSD. When you select Scan to PC, you must choose the type of connection: Local or Network PC. Note: If a computer is not connected to the machine via the USB port, the Scan to Local PC option will not appear in the user interface. Once you connect a computer to the machine via the USB, that option for scanning will appear.
Macintosh Scanning 3. To scan another page, press the up/down arrows to select Yes and press OK. Load an original and press Start. Otherwise, select No and press OK. The images are scanned and sent to the destination selected in the job. Note: If scanning does not operate in Image Capture, update Mac OS to the latest version. Image Capture operates correctly in Mac OS X 10.4.7 or higher. Stop the Job To cancel an active Scan job. 1. Press the Stop button on the control panel.
Linux Scanning Linux Scanning You can scan a document using the Unified Driver Configurator window. Make sure that the machine is powered on and connected to your computer via USB cable, or connected to the network. Install the scan driver. Follow the install instructions provided with your driver. Scanning 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Double-click the Unified Driver Configurator on your desktop. Click the button to switch to Scanners Configuration. Select the scanner in the list.
Linux Scanning Job Type Settings You can save your scan option settings for later use. Saving a New Job Type Setting 1. 2. 3. 4. Change the options from the Scanner Properties window. Click Save As. Enter the name for your setting. Click OK. Your setting is added to the Job Type drop-down list. Deleting a Job Type Setting 1. 2. Select the setting you want to delete from the Job Type drop-down list. Click Delete. The setting is deleted from the list.
Linux Scanning Tools Name Function Rotate Allows you to rotate the image; you can select the number of degrees from the drop-down list. Flip Allows you to flip the image vertically or horizontally. Effect Allows you to adjust the brightness or contrast of the image, or to invert the image. Properties Shows the properties of the image. For further details about the Image Manager application, refer to the on screen help.
Scan Using TWAIN Scan Using TWAIN If you want to scan documents using other software, you will need to use TWAIN compliant software, such as Adobe Photoshop. Follow the steps below to scan with TWAIN compliant software. 1. Make sure that the machine is connected to your computer and powered on. 2. Install the TWAIN driver. Follow the install instructions provided with your driver. 3. Load originals face up into the automatic document feeder, or place a single original face down on the platen glass. 4.
Scan Using WIA Driver Scan Using WIA Driver Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows and works with digital cameras and scanners. Note: For this machine, the WIA driver works only on Windows Vista/7.0/8.0 with a USB port. 1. 2. 3. 4. Make sure that the machine is connected to your computer and powered on. Install the WIA driver.
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Fax 7 This chapter includes: • Overview • Fax Send Procedure • Fax Send Options • Fax Receive Options • Fax Forward Sent/Received Feature • Fax from PC Xerox® WorkCentre® 3025 User Guide 121
Overview Overview Your Xerox multifunction machine offers a wide selection of Fax capabilities and features. This section provides instruction on how to use them effectively. Before you begin any of the processes in this section, check that the Fax functionality was set up at installation and the communications pathways enabled. See Installation and Setup for further information.
Fax Procedure: Sending a Fax Fax Procedure: Sending a Fax This section describes the basic procedure for sending a fax. Follow the steps below to send a fax. • Load the Documents • Select the Features • Enter the Fax Number • Start the Job • Check the Job Status • To Stop a Fax Job • Fax Confirmation Note: Refer to Installation and Setup for information on setting up the Fax function. Load the Documents Documents can be loaded either into the automatic document feeder (ADF) or onto the document glass.
Fax Procedure: Sending a Fax Select the Features Fax features can be selected for each fax job. They were set up at installation of the machine as defaults; if you want to change those defaults for a particular job, follow the steps below. If you want to use the default settings for image quality, resolution, and original size, and are sending a basic fax to one location, you can skip this step. After the fax job, the machine will return to the default settings.
Fax Procedure: Sending a Fax From Your Computer: From CentreWare Internet Services: At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. From the CentreWare Internet Services page for your machine, select Properties, then General, then Fax. Make the changes needed to each feature. Click Apply when you are done. From Easy Printer Manager: Open Easy Printer Manager in your Start menu. Select the printer for which you are changing features.
Fax Procedure: Sending a Fax If the number you have dialed is busy or there is no answer when you send a fax, the machine automatically redials the number every three minutes, up to seven times according to the factory default settings. Note: Your machine’s default setting may have been changed during installation and setup. You can change it now if you wish by following these steps. To change the time interval between redials and the number of redial attempts: a.
Fax Procedure: Sending a Fax To cancel a Delayed Fax job follow these steps: 1. Press the Fax button on the control panel. 2. Press the Menu button. Scroll to Fax Feature. Press OK. 3. Scroll to Cancel Job. Press OK. 4. Scroll to the job you wish to cancel. Press OK. 5. Answer are you sure? with Yes by pressing OK. 6. The message display states that the job has been cancelled.
Fax Send Options Fax Send Options Your machine provides the following options to customize your fax jobs. You can access them at the machine; some of these features can also be accessed from your computer via Xerox Easy Printer Manager or Xerox CentreWare Internet Services. See the chart below to determine the access options for each feature. • See the pages following the chart for details of these features and how to use them. • Some options may be unavailable depending on your machine configuration.
Fax Send Options Feature Description Options Original Size Access: at machine, at computer Allows you to specify the size of the image to be scanned. • • • • • Multi Send Access: at machine Use the Multi Send feature to send a fax to multiple locations. • Fax 1: Use this option to enter the first fax number. • Fax 2 - 10: You can send a fax to up to 10 addresses. One of them can be a group address f rom Address book. Refer to Multi Send for instructions.
Fax Send Options Multi Send You can use the Multi Send feature to send a fax to multiple locations. • The fax is automatically stored in memory and then transmitted from memory to the fax destinations entered. • You can enter up to 10 addresses in one transmission with this feature. One of the destinations can be a group address of up to 200 destinations from the machine’s Address book. The total number of recipients can thus be 209. • After transmission, the job is automatically erased from memory.
Fax Send Options Follow these steps at the machine to program a Delayed Fax: 1. Press Fax on the control panel. 2. Press Menu on the control panel. 3. At the Fax Features menu, press the up/down arrows to scroll to Delay Send and press OK. 4. Enter the number of the receiving fax machine and press OK. You can select speed dial numbers or a group dial number by pressing the Address Book button. For details on setting up those addresses, see Address Book. The display asks you to enter another fax number.
Fax Send Options Canceling a Delayed Fax You can cancel a Delayed Fax job which is saved in memory at the machine. 1. Press Fax on the control panel. 2. Press Menu on the control panel. 3. At the Fax Features menu, press the up/down arrows to scroll to Cancel Job and press OK. 4. Press the up/down arrows until the fax job you want appears and press OK. Press OK when Yes appears to confirm and cancel the job. The selected fax is deleted from memory.
Fax Send Options Feature Description Prefix Dial If your telephone system requires you to enter a prefix in front of fax numbers, check the Prefix Dial box and enter prefix dial details in the Prefix Dial field. ECM Mode Check the ECM Mode checkbox to enable Error Correction Mode. Fax Confirmation Prints a confirmation page after each fax sent/received. From the Fax Confirmation drop-down menu select one of the send report options. •Off •On - prints a report when a fax has been sent.
Fax Receive Options Fax Receive Options This section covers the following: • Fax Receive Modes • Changing the Receive Mode • Secure Receive Option • Other Fax Receive Settings Fax Receive Modes You have several choices for how you want to receive faxes with this machine: • Fax: Where the machine answers an incoming fax call and immediately goes into fax reception mode, according to the features you have set up on the machine.
Fax Receive Options Tel Mode In this mode, you must be at the machine. You can receive a fax call by pressing the On Hook Dial button to open the fax line; you will hear a dial tone. Press Start when you hear a fax tone from the remote machine. The machine begins receiving a fax. If a handset is available you can answer calls using the handset. Ans/Fax Mode To use this mode, you must attach an answering machine to the EXT socket on the back of your machine.
Fax Receive Options Using Secure Receive You may need to prevent your received faxes from being accessed by unauthorized people. In secure receive mode, all incoming faxes go into memory until they are accessed and released for printing. A 4-digit pincode can be set to prevent faxes being printed by unauthorized users. If Secure Receive mode is deactivated, any faxes stored in memory are automatically printed. Note: Some options may be unavailable depending on your machine configuration.
Fax Receive Options Other Fax Receive Settings These options can be accessed at the machine or at the computer. Feature Description Receive Mode • Tel - receives a fax when user manually accepts via On Hook button or handset. • Fax - answers an incoming fax call and immediately goes into the fax reception mode. • Ans/Fax - select when an answering machine is attached to the machine. Ring to Answer Determines the number of times the calling fax machine should ring before your machine answers.
Fax Forward Sent/Received Fax Forward Sent/Received You can set the machine to forward all received and/or sent faxes to another fax or to a networked PC. This feature may be useful if you are out of the office but have to receive faxes, for example, or if you want to archive a copy of transmissions. When you forward a fax to a PC, you must use CentreWare Internet Services to set up the destination details. You can forward a fax to one destination. Refer to CentreWare Internet Services for instructions.
Fax Forward Sent/Received Forwarding Received Faxes You can forward all faxes received by your machine to another fax number or a networked PC. If this feature is enabled, when the machine receives a fax, it is stored in memory and then sent immediately to the destination you have set. All received faxes will continue to be forwarded to the destination until the option is deactivated. To deactivate Fax Forward, refer to Deactivating Fax Forward below. To Enable Fax Forward Receive from the machine: 1. 2.
Fax Forward Sent/Received 6. 7. 8. 9. 10. Select the Send Forward link. Click Enable in the Fax Forward to PC area. Enter the PC address to which you want the fax to be forwarded. Enter a Start Time and End Time; these include both date and time. Select Apply. Deactivating Fax Forward Follow the steps below to deactivate the Fax Forward option. From the machine: 1. Press Fax on the control panel. 2. Press Menu on the control panel. 3. Press the up/down arrows to scroll to Fax Feature and press OK. 4.
Fax from PC Fax from PC You can send a fax from your PC without going to the machine with your hard copy original. With this convenient feature, you send your file to the fax machine as you do a print job, and then the machine sends out your file as it does a fax job. To send a fax from your PC you will need to install the PC-Fax software and customize the software settings. Refer to Installation and Setup for these setup instructions. To send a fax from the PC: 1. 2. 3. 4. 5.
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Address Book 8 This chapter includes: • Address Book Overview • Using Address Book from the Control Panel • Using Address Book in CWIS Xerox® WorkCentre® 3025 User Guide 143
Address Book Overview Address Book Overview With the convenient Address Book feature on the Xerox WorkCentre 3025NI you can have all the fax addresses you need at your fingertips. Once the Address Book has been enabled during installation and setup, you can enter single addresses, group addresses, and speed dial addresses and store them in your Address Book for repeated use during fax jobs. You can also search a global network address book from your machine if the LDAP function has been set up.
Using Address Book From the Control Panel Using Address Book From the Control Panel From the Address Book button on the machine’s control panel, you can: • Search for addresses • Establish Speed Dial and Group Dial numbers for addresses • Add, delete, or edit addresses for Individuals or Fax Groups • Print the Address Book. You must be in the appropriate function mode for the job when using the Address Book. Select the fax button before accessing the Address Book to perform the job.
Using Address Book From the Control Panel 6. 7. 8. At the ID:________ prompt, enter the name you want assigned to that speed dial number and press OK. For details on how to enter alphanumeric characters, refer to Using the Keypad in Getting Started. Enter the fax address you want to assign to that speed dial number and press OK. Press Stop to return to Ready mode. Editing Speed Dial Numbers 1. 2. 3. 4. 5. 6. 7. Press Fax on the control panel. Press Address Book on the control panel.
Using Address Book From the Control Panel Enter the name you want and press OK. For details on how to enter alphanumeric characters, refer to Using the Keypad in Getting Started. 7. Enter the first few letters of the speed dial’s name you want. 8. Scroll until the name and number you want appears and press OK. 9. Press OK when Yes appears at the Add Another? prompt. Repeat the steps to add other speed dial numbers into the group.
Using Address Book From the Control Panel Searching using the Name 1. Press Fax on the control panel. 2. Press Address Book on the control panel. 3. Press the up/down arrows to select Search & Dial and press OK. 4. Press the up/down arrows to select Group Dial and press OK. 5. Press the up/down arrows to select Search ID and press OK. Enter the first few letters of the name you want. 6. Press the up/down arrows to select the group dial’s name and number you want appears. Deleting an Address Book Entry 1.
Using Address Book in CWIS Using Address Book in CWIS From your computer, you can access CWIS and then use and manage Address Book from CWIS to: • Search for addresses • Establish Speed Dial and Group Dial numbers for addresses • Add, delete, or edit addresses for Individuals or Fax Groups. You must be in the appropriate function mode for the job when using the Address Book. Select the Fax button before accessing the Address Book to perform the job. To search for an Address in CWIS: 1. 2. 3. 4.
Using Address Book in CWIS 150 Xerox® WorkCentre® 3025 User Guide
9 Security This chapter describes how to configure the Security features for the machine. The following topics are mentioned in this chapter: • Security at Xerox • Security Settings • Machine Digital Certificate Management • SNMP • SNMPv3 • IP Sec • IP Filtering • 802.
Security at Xerox Security at Xerox For the latest information on securely installing, setting up and operating your machine see the Xerox Security Information Web site located at www.xerox.com/security. Security Settings To prevent unauthorized changes to printer settings, ensure a login ID and password is entered in the System Administrator area. Administrator Accounts 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.
Security Settings Feature Management The Feature Management screen allows you to control the Services, Physical Ports, PC Scan Security and Network Protocols that are available on the machine. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select Properties. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. 5.
Machine Digital Certificate Management Machine Digital Certificate Management The following topics are covered in this section: • Overview • Information Checklist • Access the Machine Digital Certificate Management Screen • Create a Self-Signed Certificate • Install a CA Signed Device Certificate • Enable Secure Connection Overview The machine can be configured for secure access with the SSL (Secure Socket Layer) protocol via Digital Certificates. SSL enables secure access to the machine.
Machine Digital Certificate Management 4. 5. 6. 7. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side, select the Network Security link. Select the Digital Certificate link. The Certificate Management page displays. Select Add. Select one of the following options: • Install/Create Device Certificate or CSR.
Machine Digital Certificate Management Create a Certificate Signing Request 1. 2. 3. In the Install/Create New Certificate area select Create Certificate Signing Request. Select Next. In the Certificate Signing Request (CSR) area: a. Enter a Friendly Name to identify the request. b. In the 2 Letter Country Code field, enter the Country Code that represents the country in which the machine is located. The country code must be entered as a two-character ISO 3166 country code. c.
Machine Digital Certificate Management Install Root Certificate 1. 2. 3. 4. 5. 6. In the Install Root Certificate area, select Install New Root Certificate. Select Next. In the Self-Signed Certificate area: a. Enter a Friendly Name to identify the certificate. b. In the Root Certificate area click Browse to find the certificate file on your computer. Select the file. c. Click Next. Select the Apply button to accept the changes.
Machine Digital Certificate Management Edit or Delete a Certificate 1. 2. 3. 4. 5. 6. 7. 158 At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Properties icon. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. In the Security link on the left hand side, select the Network Security link. Select the Digital Certificate link.
SNMP SNMP SNMP (Simple Network Management Protocol) settings can be configured via CentreWare Internet Services. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. 5. In the Network Settings link, select the SNMP link. 6. Select SNMPv1/v2. a.
SNMP Delete Community Names or SNMP Traps 1. 2. 3. From the SNMP page, in the Community Names or SNMP Traps area select the name or address you want to delete. Select Delete. Select Yes. Note: Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine (e.g., Xerox CentreWare Web, any third party network management applications, etc.).
SNMPv3 SNMPv3 SNMPv3 can be enabled to create an encrypted channel for secure machine management. 1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. 2. Press Enter. 3. Select the Properties icon. 4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties. 5. In the Network Settings link select the SNMP link. 6. Select the SNMPv3 link. The SNMPv3 page displays. 7. In the Setup area: a.
IP Sec IP Sec IP Sec (IP Security) is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols that secure IP communications at the network layer of the protocol stack, using both authentication and data encryption techniques. The ability to send IP Sec encrypted data to the printer is provided by the use of a public cryptographic key, following a network negotiating session between the initiator (client workstation) and the responder (printer or server).
IP Filtering IP Filtering Overview The IP Filtering is a security feature that allows you to control access to Internet Services. IP Filtering allows you to prevent unauthorized access by IP (Internet Protocol). The IP Filtering feature provides security to the machine, by allowing you to register the IP addresses permitted to communicate with the machine. This feature is used to prevent Raw TCP/IP Printing, LPR/LPD, HTTP, Fax to PC, IPP, SNMP and Scan Manager for Network from unauthorized users.
IP Filtering 4. 5. 6. 7. Enter the IPv6 address in the form of a CIDR convention. Prefix indicates the number of leftmost bits to be referenced. For example: 2001:DB8:1234:215:215:99FF:FE04:D345 / 128 is used to reference a complete address. 2001:DB8:1234:215:215:99FF:FE04:D345 / 64 is used to reference prefix address consisted of leftmost 64 bits only. 2001:DB8:1234:215:215:99FF:: / 80 is used to reference prefix address consisted of leftmost 80 bits only.
802.1X Authentication 802.1X Authentication This is the procedure to install and setup 802.1X Authentication. Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks. The Administrator can configure the machine to use one EAP type.
802.1X Authentication 11. The screen displays Saved and the machine reboots. Enable 802.1X using CentreWare Internet Services Authentication via TLS requires a Device Certificate to be configured or uploaded to the machine. For instructions, refer to Access the Machine Digital Certificate Management Screen. Authentication via PEAP and TLS require a Root Certificate to be uploaded to the machine. For instructions refer to Install Root Certificate. 1.
Maintenance 10 This chapter includes: • Consumables • General Care • Software Update Xerox® WorkCentre® 3025 User Guide 167
Consumables Consumables Customer-replaceable consumable supplies for this printer include the following: • Xerox WorkCentre 3025 Standard Capacity Print Cartridge. Ordering Xerox Supplies Xerox supplies for your machine can be ordered in several ways: • Contact your local Xerox Representative or reseller. Provide your Company Name, product number and the machine serial number.
Consumables Checking the Status of Consumables You can check the status of your installed print cartridge at any time. From the Machine When your print cartridge is low on toner, the Machine Status light will blink orange to let you know it is time to order a new Xerox print cartridge. A message on the control panel’s user interface will indicate it is time to prepare a new cartridge when toner is low.
Consumables Storage and Handling of Consumables The print cartridge contains components that are sensitive to light, temperature, and humidity. Follow the recommendations provided to ensure the optimum performance, highest quality, and longest life from your new print cartridge. Follow the guidelines below for storing and handling consumables: • Always store print cartridges unopened and inside their original package. • Store the correct side up in a horizontal position (not standing on end).
General Care General Care Redistributing Toner When the print cartridge is near the end of its life: • White streaks on prints or light printing occurs. • The low toner indicator appears on the UI if the Low Toner Alert feature was enabled. If either condition occurs, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
General Care 3. Pull out the print cartridge. CAUTION: Do not touch the green underside of the print cartridge. Use the handle on the cartridge to avoid touching this area. 4. Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 5. 6. Re-install the print cartridge by inserting it slowly into the machine.
General Care 2. Reach in where the arrow indicates ‘open’ on the right and pull up to release the inside cover. Then lift the panel in the center of the machine to reveal the print cartridge. 3. 4. Pull out the print cartridge and dispose of it properly. Remove the new print cartridge from its packaging as directed by the packaging labels. CAUTION: Do not touch the green underside of the print cartridge. Use the handle on the cartridge to avoid touching this area. 5.
General Care 6. 7. Hold the print cartridge by the handle and slowly insert the cartridge into the opening in the machine. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place. Close the top panel and then the top cover. When the Machine Status light is solid green, the machine is ready. Recycling Consumables For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.
General Care Cleaning the Machine WARNING: When cleaning the machine do NOT use organic or strong chemical solvents or aerosol cleaners. Do NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation. Keep all cleaning materials out of the reach of children. WARNING: Do not use pressurized air-spray cleaning aids on or in this equipment.
General Care Internal Areas During the printing process, paper, toner, and dust particles can accumulate inside the machine. This can cause print quality problems, such as toner specks or smearing. Cleaning inside the machine clears and reduces these problems. 1. Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2. Lift the top cover of the machine from under the control panel. 3.
General Care 5. With a dry, lint-free cloth, wipe away any dust and spilled toner from the print cartridge area. CAUTION: Be careful not to damage any inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and damage can be caused to the machine. 6. Re-install the print cartridge. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place. 7. 8.
Software Update Software Update Xerox is continually seeking to improve its products. A software revision may become available to improve the functionality of your machine. The Software Upgrade feature allows the customer to upgrade the machine software without needing a Customer Service Representative to be present. The Software Upgrade Process The software can be upgraded over a network connection using CentreWare Internet Services.
Software Update 11. The Firmware Upgrade Wizard screen appears. In the Firmware File area: a. Select Browse. b. Locate and select the software upgrade .hd file obtained earlier. c. Select Open. 12. Select Next. The firmware will now be verified and display information about the upgrade file. 13. Select Next to continue. The upgrade should take less than 10 minutes unless there are network issues. 14. Once the machine has completed the upgrade it will reboot automatically.
Software Update 180 Xerox® WorkCentre® 3025 User Guide
Troubleshooting 11 This chapter includes: • Troubleshooting Overview • Clearing Paper Jams • Error Messages • Common Problems • Further Assistance Xerox® WorkCentre® 3025 User Guide 181
Overview Overview This section provides information on what to do if a problem occurs with your machine. If a problem occurs, messages appear on the control panel display to indicate the error. Perform the following problem solving procedure: 1. Check the display message to see what kind of error has occurred. If several messages appear, press the up/down arrows to select the message you want to solve. 2.
Overview Status / Wireless LED The color of the Status / Wireless LED located on the control panel indicates the machine’s current status. The table below describes the various indicators. Note: Some LEDs may not be available, depending on machine configuration. LED Status LED Color Status Description None Off Machine is offline Green On The machine is on-line and ready to use. Blinking The machine is receiving or printing data. On • A machine cover is opened. Close the cover.
Clearing Paper Jams Clearing Paper Jams Tips for Avoiding Paper Jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the instructions for the particular area of the machine. • Ensure that the adjustable guides on the paper tray are positioned correctly. • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing.
Clearing Paper Jams 2. Open the automatic document feeder cover. 3. Gently remove the jammed paper from the automatic document feeder. If you do not see paper in this area, go to the next step. 4. Close the ADF cover. 5. Lift the automatic document feeder and gently pull out any jammed originals. Close the automatic document feeder. 6. Reload the removed pages into the automatic document feeder and press the Start button to resume the job.
Clearing Paper Jams Paper Tray Jams 1. 2. Remove paper from the machine tray. Gently pull out any jammed paper from machine. 3. Open and close the top cover of machine, lifting from under center of control panel. Printing resumes automatically.
Clearing Paper Jams Clearing Jams Inside the Machine CAUTION: The fuser area is hot. Take care when removing paper from the machine. 1. Open the top cover, lifting from under the center of the control panel. 2. Reach into the blue area on right marked ‘Open’ and lift up so that the panel inside the machine opens. Lift that panel to reveal the print cartridge. 3. Pull the print cartridge out, lifting it up slightly at the front.
Clearing Paper Jams 4. Remove the jammed paper by gently pulling it out straight . 5. Re-install the print cartridge. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place. 6. Close the inside panel and then the top cover. Printing automatically resumes.
Error Messages Error Messages Use the following information to solve problems on the machine. Some messages may not appear on the display depending on options or models. Message Meaning Suggested Solutions Jam inside machine Paper has jammed inside the machine. • Clear the jam. (See Paper Tray Jams.) Network Problem WiFi Connection Wireless not connected • Turn machine off, then on again. Network Problem IP Conflict The network IP address you have set is being used by someone else.
Common Problems Common Problems The following charts list some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Paper Feeding Problems Condition Suggested Solutions Paper jams during printing. • Clear the paper jam. (See Clearing Paper Jams.) Paper sticks together. • Check the maximum paper capacity of the tray. (See Media Specifications.
Common Problems Printing Problems Condition The machine does not print. Possible Cause Suggested Solutions The machine is not receiving power. • Check the power cord connections. • Check the power switch and the power source. The machine is not selected as the default machine. • Select your machine as your default machine in Windows. Check the machine for the following: • The top cover is not closed. Close the top cover. • Paper is jammed. Clear the paper jam. (See Clearing Paper Jams.
Common Problems Condition Half the page is blank. Possible Cause Suggested Solutions The page orientation setting may be incorrect. • Change the page orientation in your application. See the printer driver help screen. The paper size and the paper size settings do not match. • Ensure that the paper size in the printer driver settings matches the paper in the tray. • Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.
Common Problems Condition Possible Cause Suggested Solutions Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. • Load a new batch of paper. • To avoid the paper absorbing too much moisture, do not open packages of paper until required. The machine does not print special- sized paper, such as billing paper. Paper size and paper size setting do not match.
Common Problems Common Linux Problems Condition Suggested Solutions The machine does not print. • Check if the printer driver is installed on your system. Open the Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open the Add new printer wizard to set up your machine. • Check if the machine is started.
Common Problems Condition Suggested Solutions Error message “Cannot open port device file” displays when printing a document. • Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning.
Common Problems Common Macintosh Problems Condition Suggested Solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. • Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. • It will take longer to print when you print a PDF file as an image. The document has printed, but the print job has not disappeared from the spooler in Mac OS X10.3.2. • Update your MAC OS to OS X 10.
Common Problems Condition Dropouts A aBb C A aBb C A aBb C A aBb C A aBb C Suggested Solutions If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. (See Media Guidelines.) • The paper is damaged. The manufacturing processes can cause some areas to reject toner. Try a new ream or brand of paper.
Common Problems Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The print cartridge may be damaged, run a few prints through the machine and if you still have the problem, remove the print cartridge and install a new one. (See Replacing the Print Cartridge.) • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Common Problems Condition Suggested Solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. (See Media Guidelines.) • Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. (See Cleaning the Machine.) Solid Black pages • The print cartridge may not be installed properly. Remove the cartridge and reinsert it.
Common Problems Condition Horizontal stripes A aBb C A aBb C A aBb C A aBb C A aBb C Suggested Solutions If horizontally aligned black lines, stripes, streaks or smears appear: • The print cartridge may be installed improperly. Remove the cartridge and reinsert it. • The print cartridge may be defective. Remove the print cartridge and install a new one. (See Replacing the Print Cartridge.) • If the problem persists, the machine may require repair. Contact a service representative.
Common Problems Condition Suggested Solutions Blank copies. • Ensure that the original is face down on the platen glass or face up in the automatic document feeder. If the problem continues, contact a service representative. Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package. • In high humidity areas, do not leave paper in the machine for extended periods of time. Frequent copy paper jams occur. • Fan the stack of paper, then turn it over in the tray.
Common Problems Condition Suggested Solutions • Port is being used by another program. • The selected port is currently being used. Restart your computer and try again. • Port is Disabled. • The machine cable may be improperly connected or the power may be off. • Scanner is busy receiving or printing data. When the current job is completed, try again. • The scanner driver is not installed or the operating environment is not set up properly. • Invalid handle.
Common Problems Condition Suggested Solutions The incoming fax has blank spaces or is of poor-quality. • • • • The fax machine sending you the fax may be faulty. A noisy phone line can cause line errors. Check your machine by making a copy. The print cartridge may be empty. Replace the print cartridge. (See Replacing the Print Cartridge.) Some of the words on an incoming fax are stretched. • The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent.
Further Assistance Further Assistance For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check Error Messages. If the difficulty persists, contact the Xerox Support Center.
Specifications 12 This chapter includes: • Machine Specifications • Feature Specifications • Network Environment • System Requirements • Electrical Specifications • Environmental Specifications Xerox® WorkCentre® 3025 User Guide 205
Machine Specifications Machine Specifications Machine Configurations Component Machine Functions WorkCentre 3025BI WorkCentre 3025NI Print Copy Scan Print Copy Scan Fax Hardware Configuration Connectivity 600 mHz Processor 128 MB Memory Paper Tray 2 Line LCD User Interface USB 2.0 Wireless Wired network Wireless Machine Size (width x depth x height) 16 x 14.2 x 10 inches (406 x 360 x 255 mm) 16 x 14.2 x 12.2 inches (406 x 360 x 308 mm) Machine Weight Net (with consumables) 16.5 lbs (7.
Machine Specifications Media Specifications Paper Tray Feature WorkCentre 3025BI/NI Capacity: Paper Tray 150 sheets 20 lb (80 g/m²) bond paper 10 sheets special paper: envelopes, labels, cardstock, thick Media Weights 16 - 43 lb (60 to 163 g/m²) Media Sizes Length: min: 5 inches; max: 14 inches (127 - 356 mm) Width: min: 3 inches; max: 8.
Feature Specifications Feature Specifications Print Specifications Feature WorkCentre 3025BI/NI Speed: Simplex Up to 21 ppm on Letter Up to 20 ppm on A4 Maximum Print Area 8.
Feature Specifications Copy Specifications Feature WorkCentre 3025BI/NI First Copy Out Time From Platen in Standby Mode: 14 seconds From Platen in Power Save Mode: 42 seconds From ADF in Standby Mode: 15 seconds From ADF in Power Save Mode: 42 seconds Zoom Range 25% - 400% From platen and ADF Maximum Resolution 600 x 600 dpi Multi Copy 1 - 99 Copy Speeds Single original, multiple copies: 21 cpm/letter, 20 cpm/A4 (Germany: up to 14 cpm/A4; Austria/Belgium: up to 9 cpm/A4) Multiple originals, mult
Network Environment Network Environment Item WorkCentre 3025BI WorkCentre 3025NI Network Interface • 802.11b/g/n Wireless LAN • USB 2.0 Network Operating system • Windows 7 & 8 (32/64 bit), XP (32/64 bit), Server 2003 (32/64 bit), Server 2008 (32/64 bit), Vista (32/64 bit), Server 2008 R2 (64 bit) • Various Linux OS • Mac OS X 10.5 ~ 10.9 Network Protocols • • • • • 210 • Ethernet 10/100/1000 Base-TX • 802.
System Requirements System Requirements Microsoft® Windows® Operating System CPU RAM Free HDD Space Windows Server® 2003 (32/64 bit) Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
System Requirements Linux Operating System • Fedora 11-19 • • OpenSuSE® 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04 Debian 5.0, 6.0, 7.0, 7.1 • • Redhat® Enterprise Linux 5, 6 SuSE Linux Enterprise Desktop 10, 11 • • Mint 13, 14, 15 212 Xerox® WorkCentre® 3025 User Guide CPU Pentium IV 2.
Electrical Specifications Electrical Specifications Feature WorkCentre 3025BI/NI Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC 220 - 240 VAC Average Power Consumption Operating Average: Less than 310 Watts Power Save mode: Less than 2.5 Watts Power Off mode: 0.
Environmental Specifications Environmental Specifications Feature WorkCentre 3025BI/NI Operating Temperature both printer and consumables Between 10 - 32 degrees C (50 - 90 degrees F) Relative Humidity Acceptable Humidity range: 10 - 80% Optimal humidity range: 20 - 70% Optimal relative humidity at 28 degrees C (82 F) Note: Under extreme environmental conditions, such as 10 C and 80% relative humidity, defects can occur due to condensation.
Safety 13 This chapter includes: • Electrical Safety • Operational Safety • Maintenance Safety • Environmental, Health, and Safety Contact Information Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.
Electrical Safety Electrical Safety General Guidelines WARNING: Unauthorized alterations, which may include the addition of new functions or connection of external machines, may impact the machine certification. Please contact your Xerox representative for more information. • • Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.
Electrical Safety • • • • • • Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary. Do not place the printer in an area where people can step on the power cord. Do not place objects on the power cord. Do not plug or unplug the power cord while the power switch is in the On position. If the power cord becomes frayed or worn, replace it.
Operational Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer. Operational Guidelines • • • • • Do not remove any paper trays while the printer is printing. Do not open the doors when the printer is printing.
Operational Safety • For optimum performance, use the printer at the elevations specified in Environmental Specifications. Printer Supplies • • • • • • Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard. Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies. Store all consumables in accordance with the instructions given on the package or container.
Maintenance Safety Maintenance Safety • • • • Use supplies and cleaning materials only as directed in the Maintenance section of this manual. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Clean with a dry lint-free cloth only.
Maintenance Safety Symbol Description Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal.
Environmental, Health, and Safety Contact Information Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 ASK-XEROX Canada: 1-800 ASK-XEROX Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment. For product safety information in Europe, go to www.xerox.com/environment_europe.
Regulatory 14 This chapter includes: • Basic Regulations • Copy Regulations • Fax Regulations • Material Safety Data Xerox® WorkCentre® 3025 User Guide 223
Basic Regulations Basic Regulations Xerox has tested this device to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this device in a typical office environment. United States (FCC Regulations) This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Basic Regulations To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this device can be obtained from Xerox.
Basic Regulations ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models, which help to reduce environmental impact. Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following Web site: www.energystar.gov/index.cfm?fuseaction=find_a_product.
Basic Regulations For additional information on energy or other related topics, please visit: www.xerox.com/about-xerox/environment/enus.html. or www.xerox.co.uk/about-xerox/environment/engb.html. Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.
Copy Regulations Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1.
Copy Regulations 6. 7. 8. 9. Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following registrant information: • Earnings or Income • Court Record • Physical or Mental cCondition • Dependency Status • Previous Military Service Exception: United States military discharge certificates may be photographed.
Copy Regulations 11. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner. This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. Other Countries Copying certain documents may be illegal in your country.
Fax Regulations Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and t
Fax Regulations CAUTION: Ask your local telephone company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack. If this Xerox device causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required.
Fax Regulations The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface could consist of any combination of devices. The only limitation to the number of devices is the requirement that the sum of the RENs of the devices does not exceed 5. For the Canadian REN value, see the label on the equipment.
Fax Regulations 4. 5. 6. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle, or noise, and cause a false answer condition. If you encounter such problems, do not contact the Telecom Faults Service.
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.
Material Safety Data 236 Xerox® WorkCentre® 3025 User Guide
Recycling and Disposal 15 This chapter includes recycling and disposal information for: • All Countries • North America • European Union • Other Countries Xerox® WorkCentre® 3025 User Guide 237
All Countries All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities.
North America North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and disposal information, contact your local authorities.
European Union European Union Some equipment may be used in both a domestic/household and a professional/business application. Domestic/Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream. In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be segregated from household waste.
European Union Business Users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Disposal Outside of the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Battery Symbol Note This wheeled bin symbol may be used in combination with a chemical symbol.
Other Countries Other Countries Please contact your local waste management authority to request disposal guidance.
