User guide

Troubleshooting
WorkCentre 3045 Multifunction Printer 175
User Guide
Symptom Solutions
The output is too light. • Use PrintingScout to check the toner level. If the toner cartridge is near
empty, replace it.
• Verify that the toner cartridge is approved for use in this printer, and
replace it as needed. For best results, use a genuine Xerox
®
toner
cartridge.
• Replace the paper with a recommended size and type, and confirm that
your printer and print driver settings are correct.
• Verify that the paper is dry and that supported paper is used. If not,
change the paper.
• Change the Paper Type settings in the print driver.
In the Printing Preferences of the print driver, on the Paper/Output tab,
change the Paper Type setting.
• Increase the Density Adjustment. For details, see Adjusting the Density
on page 149.
• Adjust the bias transfer roller. For details, see Adjusting the Bias Transfer
Roller on page 148.
Toner smears or print comes off.
The output has stains on the back
side.
• Change the Paper Type settings in the print driver. For example, change
Plain to Lightweight Cardstock.
In the Printing Preferences of the print driver, on the Paper/Output tab,
change the Paper Type setting.
• Verify that the paper is the correct size, type, and weight. If not, change
the paper settings.
• Adjust the fuser. For details, see Adjusting the Fusing Unit on page 148.
Random spots on the output, or the
image is blurry.
• Ensure that the toner cartridge is installed correctly.
• If you used a non-genuine brand toner cartridge, install a genuine Xerox
®
toner cartridge.