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Table of Contents 1 Getting Started Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Powering on the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Control Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Fax Forward. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Secure Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax from PC. . . . . . . . . . .
Fax Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Local Drive . .
Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide
Getting Started 1 This chapter includes: • Machine Overview on page 8 • Powering on the Machine on page 11 • Control Panel Overview on page 12 • Software on page 16 • Loading Paper on page 18 • Loading Documents on page 22 • Media Output Locations on page 23 • Machine Status on page 25 • General Care and Consumables on page 29 • Further Assistance on page 30 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 7
Machine Overview Machine Overview Before you use your machine, take some time to familiarize yourself with the various features and options.
Machine Overview Rear View 1 9 11 21 10 8 3 42 53 64 9 7 7 5 68 1 Network Port 6 Rear Door 2 IEEE 1284 Parallel Connector (Optional) 7 Paper Tray Rear Cover 3 Power Switch 8 Telephone Line Socket 4 Power Receptacle 9 Extension Telephone Socket 5 Duplex Unit Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 9
Machine Overview Product Configurations WorkCentre 3325DNI WorkCentre 3325DN WorkCentre 3315DN Duplex Automatic Document Feeder (50 sheets) Standard Standard Not Applicable Automatic Document Feeder (50 sheets) Not Applicable Not Applicable Standard Paper Tray 1 (250 sheets) Standard Standard Standard Bypass Tray (50 sheets) Standard Standard Standard Paper Tray 2 (520 sheets) Optional Optional Optional Copy Standard Standard Standard Scan to SMB and FTP Standard Standard Not
Powering on the Machine Powering on the Machine The On/Off switch and the power cable socket are at the rear of the machine. 1. Connect the AC Power Cord 1 to the machine and a power outlet. The power cord must be plugged into a grounded power socket. 2. Press the ON/OFF 2 switch to the ON (I) position. 2 Power Save 1 This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Control Panel Overview Control Panel Overview 1 2 5 12 15 10 13 16 22 .com 17 18 20 21 23 7 3 4 9 6 8 11 14 24 19 . 1 Copy: Activates Copy mode. 2 Scan: Activates Scan mode. 3 E-mail: Activates E-mail mode. 4 Fax: Activates Fax mode. 5 Display Screen: Displays all the available programming features, plus general machine information. 6 Status / Wireless LED: The color of the LEDs indicates the machine’s current status.
Control Panel Overview 14 Back: Used to go back one level in the menu. 15 Address Book: Used to search for stored fax numbers or e-mail addresses. 16 17 18 19 20 21 22 23 24 Manual Dial + .com: In Fax mode, opens the fax line. In E-mail mode provides access to commonly used e-mail address text, for example .com or .org. The text available can be customized using CentreWare Internet Services. Keypad: Used to enter alphanumeric characters. Pause / Redial: In standby mode redials the last number.
Control Panel Overview 4. If you make a mistake while entering a number or name, press the left arrow to delete the last digit or character. Then enter the correct number or character. When you have finished entering all characters, press OK. Keypad Characters Key Assigned Numbers, Letters or Characters 1 @/.
Control Panel Overview Menu Overview The control panel provides access to various menus. These menus can be accessed by pressing the appropriate service button e.g. Copy, Scan, E-mail or Fax and the Menu button or by inserting a USB device.
Software Software After you have set up your machine and connected it to your computer, you must install the printer and scanner software. The software required for Windows or Macintosh is supplied on the CD delivered with your machine, additional software can be downloaded from www.xerox.com. The following software is available: CD OS Printer Software Windows Contents • Printer Driver: Use the printer driver to take full advantage of your printer’s features.
Software CD Printer Software OS Unix Contents • Printer Driver: Use this driver to take full advantage of your printer’s features. Note: Unix software is available on xerox.com only. Printer Software CD Macintosh • Printer Driver: Use this driver to take full advantage of your printer’s features. • Scanner Driver: A TWAIN driver is available for scanning documents on your machine.
Loading Paper Loading Paper Paper Tray 1 and Paper Tray 2 (optional) The paper level indicator on the front of trays 1 and 2 shows the amount of paper currently left in the tray. When the tray is empty, the indicator is completely lowered as shown in the illustration: 1 shows full, 2 shows empty. Paper tray 1 can hold up to 250 sheets and paper tray 2 (optional) can hold up to 520 sheets of 20 lb (80 g/m2) paper. For more media specifications, refer to Media Specifications on page 225.
Loading Paper 3. 4. 5. 6. Position the side guide by squeezing the lever and sliding it towards the stack of paper, until it gently touches the side of the stack. Insert the paper tray into the machine. After loading paper in the paper tray, set the paper size and type using the control panel. Press OK to confirm the settings or Stop to change the settings. These settings will apply to Copy and Fax modes.
Loading Paper 4. Adjust the paper guide to the width of the stack of print material. Ensure you have not loaded too much print media. The stack should be below the Maximum Fill line indicated by the symbol . When printing from your computer, ensure you press the Select Paper button to specify the correct paper size, color and type. Not confirming the paper details may result in printing delays.
Loading Paper 3. Insert the duplex unit back into the machine, aligning the edges of the unit with the feed grooves on the inside of the machine. Make sure the duplex unit is fully pushed in.
Loading Documents Loading Documents Documents can be loaded either into the automatic document feeder or onto the document glass. Automatic Document Feeder The automatic document feeder can hold a maximum of 50 originals of 20 lb (80 g/m²) thickness. 1. Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray. 2. Move the document guide to just touch both sides of the document.
Media Output Locations Media Output Locations The machine has two output locations: • Output tray (face down) 1 up to a maximum of 150 sheets of 20 lb (80 g/m²) paper. 1 • Rear door (face up) 2 one sheet at a time. 2 The machine sends output to the output tray by default. If special media such as envelopes print out with wrinkles, curl, creases or black bold lines, the rear door should be used for the output. Open the rear door and keep it open while printing one sheet at a time.
Media Output Locations To use the output tray, make sure that the rear door is closed. Notes: • • If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear door. To reduce paper jams, do not open or close the rear door while the printer is printing. Using the Rear Door When using the rear door, paper comes out of the machine face up.
Machine Status Machine Status The Machine Status button provides information about the machine and access to the machine setups. After your machine is installed, it is recommended that the settings and options are customized by the System Administrator to fully meet the requirements of the Users. Access to these options is usually password protected. Please discuss your requirements with your System or Machine Administrator to ensure you get optimum performance from your machine.
Machine Status Report Description Supplies Info Prints the supplies information page. Address Book This list shows all of the Fax and E-mail addresses currently stored in the machine’s memory. Fax Send This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular Fax job. Note: You can set up your machine to automatically print a Send Report after each Fax job. (See Fax Setup on page 166.
Machine Status Feature Defaults Your machine provides default settings for Copy, Scan, E-mail and Fax so that you can quickly and easily make selections for your job. The default selections can be changed by selecting the Machine Status button on the control panel and the down arrow to select Feature Defaults. A password may be required to access and change the System Setup settings. Note: Some options may be unavailable depending on your machine configuration.
Machine Status System Setup System Setup options enable you to customize settings which are specific to the machine, such as Date & Time and Power Save. A password may be required to access and change the System Setup settings. Network Settings You may set up the network using the machine's display screen. Before doing that, you must have the relevant information concerning the type of network protocols and computer system you use.
General Care and Consumables General Care and Consumables There is only one customer replaceable consumable in the machine, the print cartridge.To place an order for Xerox consumables, please contact your local Xerox Representative giving your Company Name, product number and the machine serial number. Supplies can also be ordered from www.xerox.com, refer to Support on page 142 for further information.
Further Assistance Further Assistance For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check Error Messages on page 198. If the difficulty persists, contact the Xerox Support Center.
Copy 2 This chapter includes: • Copy Procedure on page 32 • Copy Options on page 36 • Using the Layout Options on page 39 • Media Output Locations on page 43 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 31
Copy Procedure Copy Procedure This section describes the basic procedure for making copies: • Loading Documents on page 32 • Select the Features on page 33 • Enter the Quantity on page 34 • Start the Job on page 34 • Check the Job Status on page 35 • Stop the Copy Job on page 35 If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact your System Administrator.
Copy Procedure Document Glass The document glass can be used for oversized, torn or damaged originals and for books and magazines. 1. Open the automatic document feeder and place single documents face down on the document glass aligned with the rear left corner. 2. The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to Copy Options on page 36 for further information. Note: Documents are only scanned once even when several copies are selected.
Copy Procedure 3. For more information, refer to Paper and Media on page 143. Press the 2 Sided button on the control panel. Two-sided copies can be made automatically from one or two-sided originals: • 1 1 Sided: Use this option for 1 sided originals when 1 sided copies are required. • 1 2 Sided: Use this option for 1 sided originals when 2 sided copies are required.
Copy Procedure Check the Job Status 1. 2. 3. Press the Job Status button on the control panel to display job status information. A list of Active Jobs or Saved Jobs is displayed. Select your job using the up/down arrows and press OK. The following Job Options are available: For active jobs: • Release • Cancel For saved jobs: • Print • Delete Interrupt the Copy Job To interrupt the active Copy job so that a more urgent job can take priority: 1. Press the Job Interrupt button on the control panel. 2.
Copy Options Copy Options Your machine provides the following options to customize your Copy jobs. Use the Menu button to access the options. For information about changing the default Copy settings, refer to Feature Defaults on page 159. Notes: • • Some options may be unavailable depending on your machine configuration.
Copy Options Feature Description Options Contrast Increases or decreases the contrast between light and dark areas of the image. • Less +1 to +5: Decreases the contrast in increments to the lowest contrast setting of Less +5. • Normal: No contrast adjustment is made. • More +1 to +5: Increases the contrast in increments up to the highest contrast setting of More +5. Original Type The Original Type setting is used to improve the image quality by selecting the document type for the originals.
Copy Options Feature Description Options Margin Shift Allows you to shift the image on the page by a specified amount. • Off: Select if Margin Shift is not required. • Auto Center: Automatically copies the image in the center of the page. This feature is only available when you place originals on the document glass. • Custom Margin: Use the numeric keypad to enter the left, right, top or bottom margin amount from 0 to 20 mm.
Using the Layout Options Using the Layout Options This option is used to copy multiple documents onto one sheet of paper, copy from book originals, create booklet output and produce documents which can be pasted together to make a poster. Note: Some options may be unavailable depending on your machine configuration. 2 Up or 4 Up Copying 2 3 4 1 Note: Originals must be loaded in the automatic document feeder when using this feature. 1. 2. 3. 4.
Using the Layout Options 4. 5. 6. 7. Press the up/down arrows to highlight ID Card Copy and press OK. Press Menu to return to the top level menu. Place the front side of the original face down on the document glass, aligned with the tip of the registration arrow and close the automatic document feeder. Press Start. Place Front Side Press OK appears on the display. Press OK on the control panel. Your machine begins scanning the front side and shows Place Rear Side Press Start. 8.
Using the Layout Options 9. If another page requires scanning, select Yes to add another page. Place the book with the new page to be scanned on the document glass, select the Copy option required and press OK. When you have finished scanning all the pages required, select No at the Another Page? prompt. Booklet Creation This allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. 1.
Using the Layout Options Clone Copy The machine prints multiple original images on a single page. The number of images is automatically determined by the original image and the paper size. Note: This Copy feature is available only when you place originals on the document glass. 1. 2. 3. 4. 5. 6. 42 Press Copy on the control panel. Press Menu on the control panel. Press the up/down arrows to highlight Layout and press OK. Press the up/down arrows to highlight Clone Copy and press OK.
Media Output Locations Media Output Locations The machine has two output locations: • Output tray (face down) 1 up to a maximum of 150 sheets of 20 lb (80 g/m²) paper. 1 • Rear door (face up) 2 one sheet at a time. 2 The machine sends output to the output tray by default. If special media such as envelopes print out with wrinkles, curl, creases or black bold lines, the rear door should be used for the output. Open the rear door and keep it open while printing one sheet at a time.
Media Output Locations To use the output tray, make sure that the rear door is closed. Notes: • • If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear door. To reduce paper jams, do not open or close the rear door while the printer is printing. Using the Rear Door When using the rear door, paper comes out of the machine face up.
Scan 3 This chapter includes: • Scanning Overview on page 46 • Scan Procedure on page 47 • Scan Options on page 53 • Scan Assistant on page 55 • Scan Using TWAIN on page 56 • Scan Using WIA Driver on page 57 • Macintosh Scanning on page 58 • Linux Scanning on page 60 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 45
Scanning Overview Scanning Overview Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer or sent to a repository. Your machine can scan via USB or network to a PC or server, as well as directly to a USB memory device. The following filing options are available for Scan: • USB: Using this option, you can scan an image to a USB Memory Device inserted into the USB Memory Device port.
Scan Procedure Scan Procedure Using Scan, an electronic file can be created from a hard copy original. The electronic file can be scanned in color or black and white depending on the Color option selected. The file can then be sent to a specified destination.
Scan Procedure Document Glass The document glass can be used for oversized, torn or damaged originals and for books and magazines. 1. Open the automatic document feeder and place single documents face down on the document glass aligned with the rear left corner. 2. The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to Scan Options on page 53 for further information. Note: Documents are only scanned once even when several copies are selected.
Scan Procedure Scan to Network PC from Control Panel Make sure that your machine is connected to a network. Make sure the machine has been configured using the Xerox Scan Assistant utility and the scan driver has been installed. For instructions, refer to the System Administrator guide. 1. Press Scan on the control panel. 2. Press the up/down arrows to highlight Network PC. 3. Press OK. If you see the Not Available message, check the connection and/or setup. 4.
Scan Procedure Scan to WSD Using this option you can scan to applications or computers that support Microsoft's Web Services for Devices. 1. Press Scan on the control panel. 2. Press the up/down arrows to highlight WSD and press OK. 3. If required press the 2 Sided button and Menu button to select the Scan settings. Refer to Select the Features on page 50. 4. Press OK. 5. Press the up/down arrows until the destination you want highlights and press OK. 6.
Scan Procedure 2. The following features are available through the Menu button for Scan to USB, Scan to FTP and Scan to SMB. Original Size Use to set the size of the image being scanned. Original Type Used to improve the image quality by selecting the document type for the originals. Resolution Sets the image resolution. A higher resolution increases the file size. Output Color Sets the color mode of the scanned image. File Format Sets the file format of the saved image.
Scan Procedure Stop the Job Follow the steps below to cancel an active Scan job. 1. Press the Stop button on the control panel. Follow the steps below to cancel a queued Scan job. 1. Press the Job Status button on the control panel to display the active jobs. 2. Use the up/down arrows to select the job required, press OK. 3. Select Delete and OK. 4. Select Yes to delete the job or No to return to previous screen.
Scan Options Scan Options Your machine provides the following options to customize your Scan jobs. Use the Menu button to access the options. For information about changing the default Scan settings, refer to Scan Defaults on page 161. Note: Some of the following options may be unavailable depending on your machine configuration and the scan method selected. Feature Description Options Original Size Allows you to specify the size of the image to be scanned.
Scan Options Feature Description Options File Format File Format determines the type of file created and can be temporarily changed for the current job. Select the file format you wish to use for your scanned image. • PDF (Portable Document Format): Allows recipients with the right software to view, print or edit the electronic file, no matter what their computer platform.
Scan Assistant Scan Assistant The Scan Assistant is a Xerox utility that is automatically installed with the your Xerox Printer Driver. It provides an interface to select a scanner and to adjust Scan settings and start the scanning process directly from your computer. Using the preview window allows you to view the scan and make adjustments as necessary using the easy access buttons on the left of the preview window. Preferred settings can be preserved as ‘favorites’ and added to a pre-defined list.
Scan Using TWAIN Scan Using TWAIN If you want to scan documents using other software, you will need to use TWAIN compliant software, such as Adobe Photoshop. Follow the steps below to scan with TWAIN compliant software. 1. Make sure that the machine is connected to your computer and powered on. 2. Install the TWAIN driver. Follow the install instructions provided with your driver. 3. Load originals face up into the automatic document feeder, or place a single original face down on the document glass. 4.
Scan Using WIA Driver Scan Using WIA Driver Your machine also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Microsoft Windows and works with digital cameras and scanners. Note: The WIA driver works only on Windows XP/Vista/7.0 with a USB port. 1. 2. 3. 4. Make sure that the machine is connected to your computer and powered on. Install the WIA driver. Follow the install instructions provided with your driver.
Macintosh Scanning Macintosh Scanning You can scan documents using Image Capture on Macintosh systems. Scanning with USB Connection Make sure that the machine is connected to your computer via the USB cable and powered on. Install the scan driver. Follow the install instructions provided with your driver. 1. Load originals face up into the automatic document feeder, or place a single original face down on the document glass. 2. Start Applications and click Image Capture.
Macintosh Scanning 5. Scan and save your scanned image. If scanning does not operate in Image Capture, update Mac OS to the latest version. Image Capture operates correctly in Mac OS X 10.4.7 or higher. For more information about using Image Capture, use the Image Capture help option. You can also scan using TWAIN-compliant software, such as Adobe Photoshop. Scan processes differ according to the TWAIN-compliant software being used.
Linux Scanning Linux Scanning You can scan a document using the Unified Driver Configurator window. Make sure that the machine is powered on and connected to your computer via USB cable, or connected to the network. Install the scan driver. Follow the install instructions provided with your driver. Scanning 1. Double-click the Unified Driver Configurator on your desktop. 2. Click the 3. Select the scanner in the list.
Linux Scanning Saving a New Job Type Setting 1. 2. 3. 4. Change the options from the Scanner Properties window. Click Save As. Enter the name for your setting. Click OK. Your setting is added to the Job Type drop-down list. Deleting a Job Type Setting 1. 2. Select the setting you want to delete from the Job Type drop-down list. Click Delete. The setting is deleted from the list. Using the Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image.
Linux Scanning Tools Name Function Flip Allows you to flip the image vertically or horizontally. Effect Allows you to adjust the brightness or contrast of the image, or to invert the image. Properties Shows the properties of the image. For further details about the Image Manager application, refer to the on screen help.
E-mail 4 E-mailing with your machine lets you turn pictures and text into digital files that can be sent to an e-mail address. You can scan the originals and e-mail the scanned image to several destinations from the machine by e-mail.
E-mail Procedure E-mail Procedure If E-mail has been enabled, an electronic file can be created from a hard copy original. The electronic file can be e-mailed to a specified address. Note: Refer to the System Administrator Guide for instructions on enabling E-mail. This section describes the basic procedure for e-mailing. Follow the steps below.
E-mail Procedure Document Glass The document glass can be used for oversized, torn or damaged originals and for books and magazines. 1. Open the automatic document feeder and place single documents face down on the document glass aligned with the rear left corner. 2. The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to E-mail Options on page 68 for further information. Note: Documents are only scanned once even when several copies are selected.
E-mail Procedure 6. When Ready to E-mail appears you can add or edit the recipient list, press Menu to select additional features or press Start to scan your originals. • To add additional recipients, highlight Add Another Address and enter the address required. • To edit or delete recipients, use the up/down arrows to highlight the address requiring editing or deleting and press OK. Use the left arrow key to delete characters and then edit the address.
E-mail Procedure Check the Job Status 1. 2. 3. Press the Job Status button on the control panel to display job status information. A list of Active Jobs or Saved Jobs is displayed. Select your job using the up/down arrows and press OK. The following Job Options are available: For active jobs: • Release • Cancel For saved jobs: • Print • Delete Stop the E-mail Job Follow the steps below to cancel an active e-mail job. 1. Press the Stop button on the control panel.
E-mail Options E-mail Options Your machine provides the following options to customize your E-mail jobs. Use the Menu button to access the options. For information about changing the default E-mail settings, refer to E-mail Defaults on page 163. Note: Some options may be unavailable depending on your machine configuration. Feature Description Options Original Size Allows you to specify the size of the image to be scanned.
E-mail Options Feature Description Options File Format File Format determines the type of file created and can be temporarily changed for the current job. Select the file format you wish to use for your scanned image. • Single-TIFF (Tagged Image File Format): Produces a graphic file that can be opened by a variety of graphic software packages across a variety of computer platforms. A separate file is produced for each image scanned.
Address Book Address Book You can use CentreWare Internet Services to set up an Address Book with the e-mail addresses you use frequently and then easily and quickly enter e-mail addresses by selecting them from the Address Book. Refer to the System Administrator Guide for detailed instructions on setting up an Address Book. Searching the Address Book There are two ways to search for an address in memory.
Smart Key Addresses Smart Key Addresses The Smart Key addresses enable you to quickly access and select commonly used e-mail address text from the .com button on the control panel. For example .com or @yourdomainname.com. Up to six Smart Key addresses can be set up using CentreWare Internet Services. Refer to the System Administrator Guide for setup instructions. Using Smart Key Addresses The Smart Key addresses are selected by pressing the .com key on the control panel.
Smart Key Addresses 72 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide
Fax 5 This chapter includes: • Fax Procedure on page 74 • Fax Options on page 78 • Using Fax Send Options on page 80 • Using Fax Forward on page 83 • Using Secure Receive on page 85 • Address Book on page 86 • Fax from PC on page 90 • Receiving Faxes on page 91 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 73
Fax Procedure Fax Procedure This section describes the basic procedure for sending faxes. Follow the steps below. • Loading Documents on page 74 • Select the Features on page 75 • Enter the Fax Number on page 76 • Start the Job on page 76 • Check the Job Status on page 77 • Stop the Fax Job on page 77 • Fax Confirmation on page 77 If an authentication feature is enabled, you may need an account before using the machine. To get an account, or for more information, contact the System Administrator.
Fax Procedure Document Glass The document glass can be used for oversized, torn or damaged originals and for books and magazines. 1. Open the automatic document feeder and place single documents face down on the document glass aligned with the rear left corner. 2. The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to Fax Options on page 78 for further information. Note: Documents are only scanned once even when several copies are selected.
Fax Procedure 2. Press the up/down arrows until the feature you want highlights and press OK. Select the setting required and press OK. For more information about each of the options refer to Fax Options on page 78. Enter the Fax Number 1. 2. Press the Fax button on the control panel. Enter the recipient’s fax number by: • Keypad Dial: Use this option to enter the number using the keypad. For instructions refer to Using the Keypad on page 13.
Fax Procedure Check the Job Status 1. 2. 3. Press the Job Status button on the control panel to display job status information. A list of Active Jobs or Saved Jobs is displayed. Select your job using the up/down arrows and press OK. The following Job Options are available: For active jobs: • Release • Cancel For saved jobs: • Print • Delete Stop the Fax Job Follow the steps below to cancel an active fax job. 1. Press the Stop button on the control panel.
Fax Options Fax Options Your machine provides the following options to customize your fax jobs. Use the Menu button to access the options. For information about changing the default Fax settings, refer to Fax Setup on page 166. Notes: • • Some options may be unavailable depending on your machine configuration.
Fax Options Feature Description Options Original Size Allows you to specify the size of the image to be scanned. • • • • • A4 A5 B5 Letter Executive Multi Send You can use the Multi Send feature to send a fax to multiple locations. • Fax 1: Use this option to enter the first fax number. • Fax 2: Use this option to enter the second fax number. • Another Number?: Use this option to enter additional fax numbers. Refer to Multi Send on page 80 for instructions.
Using Fax Send Options Using Fax Send Options Note: Some options may be unavailable depending on your machine configuration. Multi Send You can use the Multi Send feature to send a fax to multiple locations. The fax is automatically stored in memory and then transmitted from memory to the fax destinations entered. After transmission, the job is automatically erased from memory. You cannot send a color fax using this feature. 1. Press Fax on the control panel. 2. Press Menu on the control panel. 3.
Using Fax Send Options The display asks you to enter another fax number. To enter more fax numbers, press OK when Yes highlights and repeat the steps. You can add up to 10 destinations. Note: Once you have entered a group dial number, you cannot enter any more group dial numbers. 5. 6. 7. When you have finished entering fax numbers, press the left/right arrows to select No at the Another No.? prompt and press OK. Enter the Job Name you want and press OK.
Using Fax Send Options Priority Send This function is used when a high priority fax needs to be sent ahead of other fax jobs in memory. The original is scanned into memory and immediately transmitted when the current operation is finished. In addition, a Priority Send fax will interrupt a Multi Send fax being sent. The fax is interrupted between destinations, for example after the transmission to destination A ends and before the transmission to destination B begins, or between redial attempts. 1.
Using Fax Forward Using Fax Forward You can set the machine to forward a received or sent fax to another fax, e-mail or server destination. If you are out of the office but have to receive the fax, this feature may be useful. When you forward a fax to an e-mail address or an FTP or SMB server, you must use CentreWare Internet Services to set up the destination details. You can forward a fax to a total of five destinations. Refer to the System Administrator Guide for instructions.
Using Fax Forward 2. 3. 4. Press Menu on the control panel. Press the up/down arrows to highlight Forward and press OK. Select the option required: Fax a. Press the up/down arrows to highlight Fax and press OK. b. Press the up/down arrows to highlight Receive Forward and press OK. c. Press the up/down arrows to highlight On and press OK. d. Enter the fax number to which faxes are to be sent and press OK. E-mail a. Press the up/down arrows to highlight E-mail and press OK. b.
Using Secure Receive Using Secure Receive You may need to prevent your received faxes from being accessed by unauthorized people. In secure receive mode, all incoming faxes go into memory until they are accessed and released for printing. A 4-digit password can be set to prevent faxes being printed by unauthorized users. If Secure Receive mode is deactivated, any faxes stored in memory are automatically printed. Note: Some options may be unavailable depending on your machine configuration.
Address Book Address Book You can use CentreWare Internet Services to set up an Address Book with the fax numbers you use frequently and then easily and quickly enter fax numbers by selecting them from the Address Book. Refer to the System Administrator Guide for detailed instructions on setting up an Address Book. You can also set up an Address Book at the machine. The address book can store up to 500 entries on the WorkCentre 3325DN / 3325DNI and up to 200 entries on the WorkCentre 3315DN.
Address Book Using Speed Dial Numbers When you are prompted to enter a destination number while sending a fax, enter the speed dial number representing the stored number you want. • For a one-digit (0-9) speed dial number, press and hold the corresponding digit button on the number keypad. • For a two or three-digit speed dial number, press the first digit button(s) and then hold down the last digit button. You can also search through memory for an entry by pressing Address Book.
Address Book Enter the name you want to edit and press OK. Enter the first few letters of the speed dial name you want to add or delete. Press the up/down arrows until the name and number you want highlights and press OK. If you entered a new speed dial number, Add? appears. If you enter a speed dial number stored in the group, Delete? appears. Press OK to add or delete the number. 9. Press OK when Yes highlights to add or delete more numbers and repeat the steps.
Address Book 6. 7. 8. • Select Search All to search for an entry by scanning through all entries in Address Book. • Select Search ID to search for an entry by entering the first few letters of the name. Press the up/down arrows until the name you want highlights and press OK. Or, enter the first letters. Press the up/down arrows until the name you want highlights and press OK. Press OK when Yes highlights to confirm the deletion. Press Stop to return to Ready mode.
Fax from PC Fax from PC You can send a fax from your PC without going to the machine. To send a fax from your PC you will need to install the PC-Fax software and customize the software settings. Refer to the System Administrator Guide for setup instructions. To send a fax from the PC: 1. 2. 3. 4. Open the document you want to send. Select Print from the File menu. The Print window is displayed. It may look slightly different depending on your application.
Receiving Faxes Receiving Faxes Manual Receive There are two methods for receiving a fax manually: • On Hook Dial: You can receive a fax call by pressing On Hook Dial and then pressing Start when you hear a fax tone from the remote machine. The machine begins receiving a fax. If a handset is available you can answer calls using the handset. To change the number of rings, see Fax Setup on page 166.
Receiving Faxes forwarded to the extension telephone or answering machine plugged into the EXT socket. You can easily suspend or change DRPD at any time. Before using the DRPD option, Distinctive Ring service must be installed on your telephone line by the telephone company. To set up DRPD, you will need another telephone line at your location, or someone available to dial your fax number from outside. For information about setting up DRPD, refer to Setting up DRPD Mode on page 168.
6 Print The Xerox WorkCentre 3315DN/3325DN/3325DNI produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. To access the many printer drivers which can be used with your machine, refer to the Drivers CD or download the latest versions from the Xerox website at www.xerox.com.
Printing using Windows Printing using Windows The following provides an overview of the print procedure and features available when printing using Windows. Install Printer Software You can install the printer software for local printing and network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use. The printer software also provides the Fax from PC function if selected during the installation process.
Printing using Windows 4. Select Typical installation for a local printer and follow the wizard instructions to install the local printer. If your printer is not already connected to the computer, the Connect Device screen will appear. After connecting the printer, select Next. Note: If you don’t want to connect the printer at this time, select Next and then No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.
Printing using Windows 5. After the installation is finished, select Finish. If your printer is connected to the computer, a Test Print page will be printed. If the Test Print operation is successful, continue on to Print Procedure on page 102 in this document. If the print operation failed, refer to Troubleshooting on page 188. Networked Printer When you connect your printer to a network, you must first configure the TCP/IP settings for the printer.
Printing using Windows 4. Select Typical installation for a network printer and follow the wizard instruction to select and install the printer. Note: For custom install instructions, refer to the System Administrator Guide. 5. After the installation is finished, select Finish. If your printer is connected to the network, a Test Print page will be printed. If the Test Print operation is successful, continue on to Print Procedure on page 102 in this document.
Printing using Windows Custom Installation With the custom installation, you can choose individual components to install. 1. Make sure that the printer is connected to your computer and powered on. 2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, select Start and then Run. Type X:\Setup.exe, replacing "X" with the letter which represents your drive and select OK.
Printing using Windows 6. Select your printer and select Next. Note: If your printer is not already connected to the computer, the following window will appear. 7. Connect the printer and select Next. If you don't want to connect the printer at this time, select Next, and then No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.
Printing using Windows 8. Select the components to be installed and select Next. You can change the desired installation folder by selecting Browse. 9. After the installation is finished, a window asking you to print a test page appears. If you choose to print a test page, select the checkbox and select Next. Otherwise, just select Next and skip to step10. 10. If the test page prints out correctly, select Yes. If not, select No to reprint it. 11. Select Finish.
Printing using Windows 2. 3. 4. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. • If the installation window does not appear, select the Start button and then Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and select OK. • If you use Windows Vista, select Start > All programs > Accessories > Run, and type X:\Setup.exe. If the AutoPlay window appears in Windows Vista, select Run Setup.
Printing using Windows If your printer is not already connected to the computer, the Connect Device screen will appear. After connecting the printer, select Next and follow the wizard instruction to install the printer. 5. After the installation is finished, select Finish. If your printer is connected to the network, a Test Print page will be printed. If the Test Print operation is successful, continue on to Print Procedure on page 102 in this document.
Printing using Windows 1. 2. 3. 4. 5. Select Print in your application. From the Printer: Name drop down menu, select your machine. Select Properties or Preferences to make your print selections on the individual tabs. For more information refer to the following: • Basic Tab on page 103 • Paper Tab on page 105 • Graphics Tab on page 107 • Advanced Tab on page 108 • Earth Smart Tab on page 111 • Xerox Tab on page 112 Select OK to confirm your selections. Select OK to print your document.
Printing using Windows • • • • • • Sample: Useful when printing more than one copy. Allows you to print one copy first, and the rest of the copies later when they have been checked. Secure: This mode is used for printing confidential documents. A pop-up screen enables you to enter a 4-digit password. At the machine, re-enter the password to release the job for print. Save: Select this option to save a document on the printer without printing.
Printing using Windows • • • Multiple Pages Per Side: Use this option to print multiple pages on each page. You can print up to 16 pages on one sheet. Select the number of images required on each side, the page order and if borders are required. Poster Printing: Use this option to divide a single-page document onto 4, 9 or 16 segments. Each segment will be printed on a single sheet of paper for the purpose of pasting the sheets together to form one poster-size document.
Printing using Windows • • • Source: Use this option to select the paper tray required. Use the bypass tray when printing on special materials like envelopes and transparencies. If the paper source is set to Auto Select, the printer automatically selects the paper source based on the requested size. Type: Set Type to correspond to the paper loaded in the tray selected. This will provide the best quality printout. If printing Envelopes, ensure the Envelope tab is selected.
Printing using Windows Graphics Tab Use the following options to adjust the print quality for your specific printing needs. Font/Text • • • Darken Text: Use this option to select the level of darkness to apply to the text in your document. All Text Black: Select this checkbox to have all text in your document print in solid black, regardless of the color it appears on the screen. Advanced: Use this option to set font options.
Printing using Windows Advanced Tab You can select Advanced output options for your document, such as watermarks or overlay text.
Printing using Windows Watermark. This option allows you to print text over an existing document. There are several predefined watermarks that come with the printer which can be modified, or you can add new ones to the list. Using an Existing Watermark Select the required watermark from the Watermark drop-down list. You will see the selected watermark in the preview image. Creating a Watermark 1. Select Edit from the Watermark drop-down list. The Edit Watermark window appears. 2.
Printing using Windows Overlay An Overlay is text and/or images stored on the computer hard disk drive as a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead paper. Note: This option is only available when you use the PCL6 Printer Driver. Creating a New Page Overlay To use a page overlay, you must first create one containing your logo or another image. 1.
Printing using Windows Output Options Select the required Print order from the drop-down list box: • Normal: All pages are printed. • Reverse All Pages: Your printer prints all pages from the last page to the first page. • Print Odd Pages: Your printer prints only the odd numbered pages of the document. • Print Even Pages: Your printer prints only the even numbered pages of the document. Tick the Skip Blank Pages checkbox if you do not want blank pages to be printed.
Printing using Windows Result Simulator This area of the Earth Smart Tab shows a visual representation of the estimated energy and paper savings based on the selections made. Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads, supplies ordering and the Xerox website.
Xerox Easy Printer Manager (EPM) Xerox Easy Printer Manager (EPM) Xerox Easy Printer Manager is a Windows-based application that combines Xerox machine settings into one location. Xerox Easy Printer Manager conveniently combines device settings as well as printing/scanning environments, settings/actions, Scan to PC and Fax to PC. All of these features provide a gateway to conveniently use Xerox devices.
Wireless Setting Program (WorkCentre 3325DNI) Wireless Setting Program (WorkCentre 3325DNI) When installing the WorkCentre 3325DNI you can use the Wireless Setting program that was automatically installed with the printer driver to configure the wireless settings. To open the program: 1. 2. Select Start > Programs or All Programs > Xerox Printers > Xerox WorkCentre 3325 > Wireless Setting Program. Connect the machine to your computer using the USB cable.
Wireless Setting Program (WorkCentre 3325DNI) 4. Once the machine is connected to the computer with the USB cable, the program searches for WLAN data. Note: It may be necessary to select the program again before this screen appears. 5. 6. When the search is complete, the wireless Network Setting Information is displayed. If you want to configure the settings, select Next.
SetIP SetIP The SetIP program is a utility program allowing you to select a network interface and manually configure the addresses for use with the TCP/IP protocol. This program is on the software CD that comes with your printer. For information on using the SetIP program, refer to the Xerox WorkCentre 3315DN/3325DN/3325DNI Utilities Guide available on Xerox.com.
Printing using Macintosh Printing using Macintosh This section explains how to print using a Macintosh. You need to set the print environment before printing. Refer to the System Administrator Guide. Smart Panel is a program that monitors and informs you of the machine’s status, and allows you to customize the machine’s settings. Smart Panel is installed automatically when you install the machine software.
Printing using Macintosh Paper Set Paper Type to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If you load a different type of print material, select the corresponding paper type. Printer Features The Printer Features tab provides Reverse Duplex Printing. Select Printer Features from the drop-down list under Orientation to access the following features.
Printing using Macintosh Using Smart Panel If an error occurs while operating, you can check the error from the Smart Panel. You can also launch Smart Panel manually: • For Mac OS 10.5: Select Print & Fax from System Preferences > Open Printer Queue... of a printer > Utility. • For Mac OS 10.6: Select Print & Fax from System Preferences > Open Printer Queue... of a printer > Printer Setup > Utility > Open Printer Utility.
Printing using Linux Printing using Linux Printing from Applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1. Open an application, and select Print from the File menu. 2. Select Print directly using lpr. 3. In the LPR GUI window, select the machine from the printer list and select Properties. 4.
Printing using Linux 3. 4. The Printer Properties window opens. The following five tabs display at the top of the window: • General: This option allows you to change the printer location and name. The name entered in this tab displays on the printer list in Printers configuration. • Connection: This option allows you to view or select another port. If you change the machine port from USB to parallel or vice versa while in use, you must re-configure the machine port in this tab.
Printing using Unix Printing using Unix Printing Files After installing the printer, choose any of the image, text, PS to print. 1. Execute “printui ” command. For example, if you are printing “document1” use printui document1 command. This will open the UNIX Printer Driver Print Job Manager in which the user can select various print options. 2. Select a printer that has already been added. 3. Select the printing options from the window such as Page Selection. 4.
Printing using Unix • Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings Tab Select various options in the JCL and General frames to customize various settings. These options are specific to the printer and depend on the PPD file.
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7 USB Port USB memory devices are available with a variety of memory capacities to give you more room for storing documents. For information about setting up and enabling the USB Port, refer to the System Administrator Guide.
Inserting the USB Memory Device Inserting the USB Memory Device 1. Check your USB Memory Device is within specification. • Your machine supports USB memory devices with FAT16/FAT32 and sector size of 512 bytes. • You must use only an authorized USB memory device with an A plug type connector. • Use only an USB memory device with metal-shielded connector. 2. Insert the USB memory device into the USB memory port on your machine. CAUTIONS: • Do not remove the USB memory device while it is in use.
Scanning to USB Memory Device Scanning to USB Memory Device You can scan a document and save the scanned image onto a USB memory device. When the USB Memory Device is inserted into the USB memory port, the option to Scan To USB is automatically displayed. If this option is selected, the machine immediately scans your documents using the default scan settings. If different scan settings are required for your job, change the settings prior to inserting the USB Memory Device.
Printing from USB Memory Device Printing from USB Memory Device You can directly print files stored on a USB memory device. You can print the following supported file types: • PRN: Only files created by the driver provided with your machine are compatible. PRN files can be created by selecting the Print to file check box when you print a document. The document will be saved as a PRN file, rather than printed on paper.
Managing USB Memory Managing USB Memory You can delete image files stored on a USB memory device one by one or all at once by reformatting the device. CAUTION: After deleting files or reformatting a USB memory device, files cannot be restored. Therefore, confirm that you no longer need the data before deleting it. Deleting an Image File 1. 2. 3. 4. 5. 6. Insert a USB memory device into the USB memory port on your machine. Press the up/down arrows to highlight Manage Files and press OK.
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CentreWare Internet Services 8 CentreWare Internet Services uses the embedded HTTP Server on the machine. This allows you to communicate with your machine through a web browser. Entering the IP Address of the machine as the URL (Universal Resource Locator) in the browser provides direct access to the machine over the internet or intranet. For detailed setup information refer to the System Administrator Guide.
Using CentreWare Internet Services Using CentreWare Internet Services Prior to connecting to CentreWare Internet Services the machine must be connected to the network either physically (all models) or wirelessly (WorkCentre 3325DNI only) and have TCP/IP and HTTP enabled. An operational workstation with TCP/IP Internet or Intranet accessibility is also required. Note: Some options may be unavailable depending on your machine configuration. To access CentreWare Internet Services: 1.
Status Status Use this option to review status information about your machine. The Status page allows you to view any active alerts being displayed by the machine, and see the status of the print cartridge. The Usage Counters page allows you to view the number of impressions, faxes and scans sent by the machine. In the Current Settings menu, information about the machine setup and network information can also be viewed.
Jobs Jobs The Jobs tab enables you to setup and manage Local Drive Folders and provides access to the Job Management folders. Note: The Jobs tab is not present on the WorkCentre 3315DN unless the optional memory is installed and the RAM Disk enabled. When the Jobs tab is enabled the only options available are Active Jobs, Stored Print and Secure Print. Folders The Local Drive feature allows you to scan documents to the device hard drive and store them in folders.
Jobs 5. Select the scanned document required. Select Delete to delete the document or Edit to change the document properties. To move or copy the document to another folder, drag the document icon to the folder required and select Move or Copy. Job Management Click the links in the left hand menu to see your jobs. The options are: Active Jobs Displays the list of jobs which are currently being processed on the device. The Job Name, Status and User are shown. 1.
Jobs 2. Select Secure from the Print Mode menu and enter a 4-digit pin number for your job. To print your Secure Print Job: 1. At the Internet Services Jobs screen select Secure Print. 2. Select your job and click Print. Your document will be printed at the device. To delete your Secure Print Job: 1. At the Internet Services Jobs screen select Secure Print. 2. Select your job and click Delete. 3. A confirmation message is displayed, select Yes to delete the Secure Print Job.
Print Print The Print option enables you to send a print ready job to the printer over the internet. You can send the job from your desktop or from a remote location. File Download Print-ready documents can be quickly and easily submitted for printing using the File Download page. A print-ready document is a file that has been formatted and saved for printing from the application that created it, or the Print to File check box was checked in the printer driver screen.
Address Book Address Book The Address Book tab allows you to create individual and group address lists to use with the E-mail and Fax features. You can also use Address Book to create Scan to FTP/SMB destinations. For instructions on creating Scan to FTP/SMB destinations refer to the System Administrator Guide. Create New Individual To add a new Individual in the Address Book: 1. 2. 3. 4. 5. 6. 7. At your Workstation, open the web browser and enter the IP Address of the machine in the Address Bar.
Address Book Create a Group Address Book using Internet Services 1. 2. 3. 4. 5. 6. 7. 8. At your Workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Address Book icon. Select the E-mail Groups link. Select Add Group. Enter a name in the Group Name field. Select the required Speed Dial number. Select the Add Individual(s) after this group is created checkbox to add individual addresses immediately after the group has been created.
Address Book Delete a Group in the Address Book 1. 2. 3. In the E-mail Group Address Book area, check the checkbox for the group you want to delete. Select the Delete Group button. Select the OK button when the ‘Do you really want to delete selected items?’ message displays. Create a Group Dial using Internet Services 1. 2. 3. 4. 5. 6. 7. 8. At your Workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select the Address Book icon.
Properties Properties The Properties option contains all the settings, setups and default values for installing and setting up the machine. These are usually protected by a user name and password and should only be changed by your System Administrator. For information about all the Properties options, refer to the System Administrator Guide. Note: The Properties tab only appears when the administrator is logged in or when the CWIS Access Control has been disabled.
Support Support The Support option contains information about the firmware version of your product and contact information for your System Administrator. Links are also provided to the Xerox website for downloading the Printer Drivers and User Guides, ordering supplies, accessing Technical Support or registering your machine.
Paper and Media 9 This chapter contains information about the different types of stock and stock sizes that can be used on your machine, available paper trays and the types of stock and sizes supported by each tray.
Loading Paper Loading Paper One paper tray and a bypass tray are standard on your machine. Paper tray 2 is available to purchase as an option. Various media sizes and types can be used in the trays. For more media specifications, refer to Media Specifications on page 150. Preparing Paper for Loading Before loading paper into the paper trays, flex or fan the edges of the paper stack. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.
Loading Paper 2. Slide the paper length guide until it lightly touches the end of the paper stack. 3. Position the side guide by squeezing the lever and sliding it towards the stack of paper, until it gently touches the side of the stack. Insert the paper tray into the machine. After loading paper in the paper tray, set the paper size and type using the control panel. Press OK to confirm the settings or Stop to change the settings. These settings will apply to Copy and Fax modes.
Loading Paper Loading the Bypass Tray 1. 2. Lower the bypass tray 1 , located on the front of the machine and unfold the paper support extension 2 . Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the edges on a level surface. Remove any curl on postcards, envelopes and labels before loading them into the bypass tray. 2 Note: The bypass tray can hold a maximum of 50 sheets of 20 lb (80 g/m²) bond paper, 5 transparency sheets or 5 envelopes. 3.
Loading Paper 3. 4. Load envelopes short edge feed and with the flaps facing down as shown in the illustration. Adjust the paper guide to the width of the stack of print material. Ensure you have not loaded too much print media. The stack should be under the Maximum Fill line indicated by the symbol . 5. 6. Open the rear door and leave the door open during printing. When printing from your computer, ensure you press the Select Paper button to specify the correct paper size, color and type.
Setting Paper Size and Type Setting Paper Size and Type After loading paper in the paper tray, set the paper size and type using the control panel. These settings will apply to Copy and Fax modes. For computer printing, select the paper size and type in the application program you use on your computer. Note: The settings made from the printer driver on your computer override the settings on the control panel. After closing the paper tray the Paper Size and Type settings are automatically displayed.
Setting Paper Size and Type 2. 3. 4. 5. 6. 7. 8. Press the up/down arrows to highlight System Setup and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. Press the up/down arrows to highlight Paper Setup and press OK. Press the up/down arrows to highlight Paper Source and press OK. Press the up/down arrows to highlight Copy Tray or Fax Tray and press OK.
Media Specifications Media Specifications Media Guidelines When selecting or loading paper, envelopes or other special media please adhere to these guidelines: • Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations or texture that is too smooth or too rough. • Store paper in its ream wrapper until ready to use.
Media Specifications Media Types The table below shows the media types supported for Copy, Print or Fax for each tray for the following paper sizes: • A4 8.27 x 11.69 inches (210 x 297 mm) • Letter 8.5 x 11.0 inches (216 x 279 mm) • Legal 8.5 x 14.0 inches (216 x 355. mm) • Oficio 8.5 x 13.5 inches (216 x 343 mm) • Folio 8.5 x 13.
Media Specifications The table below shows the media types supported for Print for each tray for the following paper sizes: • JIS B5 7.17 x 10.12 inches (182 x 257 mm) • ISO B5 6.93 x 9.84 inches (176 x 250 mm) • Executive 7.25 x 10.50 inches (184.2 x 266.7 mm) • A5 5.85 x 8.27 inches (148.5 x 210 mm) • A6 4.13 x 5.85 inches (105 x 148.5 mm) • Postcard 4 x 6 inches (101.6 x 152.4 mm) • Monarch Envelopes 3.88 x 7.5 inches (98.4 x 190.5 mm) • DL Envelopes 4.33 x 8.
Machine Status and Setups 10 This chapter identifies the key settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine. Note: Some options may be unavailable depending on your machine configuration.
Machine Status Menu Machine Status Menu All the machine setup features are accessed through the Machine Status button on the control panel. The setup and default options should be set up and customized by the System Administrator. Access to these options is sometimes password protected. Note: Some options may be unavailable depending on your machine configuration. Accessing the Setup Options To access the default and setup options: 1. Press the Machine Status button on the control panel. 2.
Machine Information Machine Information 1. 2. Press Machine Status on the control panel. Press the up/down arrows to highlight Machine Information and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. The following Machine Information options are available: Option 3. 4. 5. 6. Description Settings Model The printer model number. Printer Name The user entered name for the printer.
Toner Level Toner Level 1. 2. 3. 156 Press Machine Status on the control panel. Press the up/down arrows to highlight Toner Level and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. A graphical depiction of the level of toner remaining is indicated. Press Stop to return to Ready mode.
Information Pages Information Pages 1. 2. Press Machine Status on the control panel. Press the up/down arrows to highlight Information Pages and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. The following Information Pages are available to print: Report Description All Reports This option enables you to print all the reports and information pages.
Information Pages Report 3. 4. 5. 158 Description Stored Jobs Prints jobs currently stored on the HDD. Completed Jobs Prints a list of completed jobs. Net User Auth. Prints users and their IDs who logged into the Domain. Usage Counter This list shows the total number of impressions, black Impressions and maintenance impressions which have been made on the machine. It also shows the total number of sheets and 2 sided sheets put through the machine. Fax Options Prints fax report information.
Feature Defaults Feature Defaults The feature defaults for Copy, Scan, E-mail and Fax can be set to those most frequently used. When a job is finished or the cancel button is pressed, these settings will be displayed on the machine. Copy Defaults The Copy options, including Lighten/Darken, Original Type, Collation and number of copies, can be set to those most frequently used. When you copy a document, the default settings are used unless they have been changed for the current job.
Feature Defaults Option Description Settings Reduce/Enlarge Use this option to select the default Reduce/enlarge setting for Copy jobs. • • • • • • • • • • • • • • 100% * Variable % Auto Fit LGL->LTR (78%) LGL->A4 (83%) A4->A5 (71%) A4->LTR (94%) A5->A4 (141%) EXE>LTR (104%) 25% 50% 150% 200% 400% Lighten/Darken Use this option to select the default Lighten/Darken option for Copy jobs. Lighten/Darken adjusts the lightness or darkness of the output.
Feature Defaults Option 6. 7. Settings Margin Shift Allows you to create a binding margin on the page. The image can be adjusted up or down on the page and/or shifted to the right or left. The Auto-Center option is available for documents scanned from the document glass and automatically places the image centrally on the page.
Feature Defaults The following Scan Defaults options and settings are available: Note: * indicates the factory default setting. Option Original Size Description Use this option to select the default Original Size setting for Scan jobs. Settings • • • • A4 * A5 B5 Letter • Legal 162 Executive Folio Oficio Original Type Use this option to select the default Original Type for Scan jobs. • • • Text * Text/Photo Photo Resolution Use this option to select the default Resolution for Scan jobs.
Feature Defaults E-mail Defaults The E-mail options, including File Format, Original Type, Output Color and Resolution, can be set to those most frequently used. When you e-mail a document, the default settings are used unless they have been changed for the current job. 1. Press Machine Status on the control panel. 2. Press the up/down arrows to highlight Feature Defaults and press OK. If necessary, enter the Administrator’s Password using the keypad.
Feature Defaults Fax Defaults 1. 2. 3. Press Machine Status on the control panel. Press the up/down arrows to highlight Feature Defaults and press OK. If necessary enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. Press the up/down arrows to highlight Fax Defaults and press OK. The following Fax Defaults options and settings are available: Note: * indicates the factory default setting. Option 4. 5. 6.
Print Setup Print Setup 1. 2. Press Machine Status on the control panel. Press the up/down arrows to highlight Print Setup and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. The following Print Setup options and settings are available: Note: * indicates the factory default setting. Option 3. 4. 5. Description Setting Orientation Selects the direction in which information is printed on the page.
Fax Setup Fax Setup Your machine provides you with various user-selectable options for setting up the fax system. You can change the default settings for your preferences and needs. Enable/Disable Use this option to enable or disable the Fax service: 1. Press Machine Status on the control panel. 2. Press the up/down arrows to highlight Fax Setup and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. 3.
Fax Setup Option Description Settings Image TCR Enables or disables the printing of a transmission report with a reduced image of the first page of the fax that was sent. • • On * Off Dial Mode Sets the dialling mode to either tone or pulse. • • Tone * Pulse • • Off * On Note: May not be available in some regions. Toll Save 5. 6. 7. 8. Sends faxes at a preset toll-saving time to save on call costs. Press the up/down arrows to highlight the option required and press OK.
Fax Setup Option Description Settings RCV Start Code This code allows you to initiate fax reception from an extension phone plugged into the EXT socket on the back of the machine. If you pick up the extension phone and hear fax tones, enter the code. It is preset to *9* at the factory.
Fax Setup 5. 6. 7. Press the up/down arrows to highlight DRPD and press OK. Waiting Ring appears on the display. Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. When the machine completes learning, the display shows Completed DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears. Press OK when DRPD appears.
System Setup System Setup System Setup options enable you to customize settings which are specific to the machine, such as Date & Time and Power Save. Machine Settings 1. 2. 3. Press Machine Status on the control panel. Press the up/down arrows to highlight System Setup and press OK. If necessary, enter the Administrator’s Password using the keypad. Refer to Accessing the Setup Options on page 154 for instructions. Press the up/down arrows to highlight Machine Settings and press OK.
System Setup Option Description Settings Default Paper Size Use this option to set the default size of paper. • • Letter * A4 Power Save Use this option to set the time the machine waits before entering Power Save mode. • • • • • • • • • 1 min * 5 Min 10 Min 15 Min 20 Min 30 Min 45 Min 60 Min 120 Min Wakeup Event Use this option to determine what ‘wakes’ the machine up from Power Save mode.
System Setup Option 4. 5. 6. 172 Description Settings Auto Tray Switch Determines whether or not the machine continues printing when a tray runs out of paper. When On is selected, the paper supply will be switched to an alternative tray if possible and printing will continue. • • On * Off Paper Substitution Automatically substitutes the printer driver’s paper size to prevent the paper mismatch between Letter and A4.
System Setup 7. Continue customizing the Machine Settings as required, then press Stop to return to Ready mode. Paper Setup After loading paper in the paper tray, set the paper size and type using the control panel. These settings will apply to Copy and Fax modes. 1. Press Machine Status on the control panel. 2. Press the up/down arrows to highlight System Setup and press OK. If necessary, enter the Administrator’s Password using the keypad.
System Setup Option Paper Type Description Sets the type of paper in the tray. Settings • • Tray 1 Tray 2 • • • • Plain * Thick Thin Recycled • Cardstock • Bond • Bypass Tray • Archive • • • • • • • • • • • • Plain * Thick Thin Cotton Color Preprinted Recycled Transparency Labels Cardstock Bond Archive • Thicker 4. 5. 6. 7. Paper Source Sets the paper tray to be used for Copy, Print and Fax jobs.
System Setup The following Sound/Volume options and settings are available: Note: * indicates the factory default setting. Option 4. 5. 6. Description Settings Key Sound Use to set if the beep sound is On or Off when a key is pressed. • • Off * On Alarm Sound Turns the alarm sound On or Off. With this option set to On, an alarm tone sounds when an error occurs or fax communication ends. • • On * Off Speaker Turns sounds from the telephone speaker such as a dial tone or a fax tone on or off.
System Setup Option 4. 5. 6. Description Settings Serial Number Displays the serial number of the machine. • Serial No. Ram Disk (3315DN Model only) Allocates part of the Ram Disk to the job storage area. • • Enable Disable * • 32 *- 64 MB Press the up/down arrows to highlight the option required and press OK. Press the up/down arrows to highlight the setting required and press OK to save the selection.
System Setup Option 4. 5. 6. Description Settings Address Book Clears the Address Book entries • Clear? Yes * | No Fax Sent Resets the Fax Sent records • Clear? Yes * | No E-mail Sent Resets the E-mail Sent records • Clear? Yes * | No Fax Received Resets the Fax Received records • Clear? Yes * | No Press the up/down arrows to highlight the option required and press OK.
Network Settings Network Settings You may set up the network using the machine's display screen. Before doing that, you must have the relevant information concerning the type of network protocols and computer system you use. If you are not sure which setting to use, contact your System Administrator to configure this machine on the network, or refer to the System Administrator Guide for instructions. 1. Press Machine Status on the control panel. 2.
Network Settings 5. Continue customizing the Network Setting options as required, then press Stop to return to Ready mode.
Local Drive Local Drive The Local Drive feature enables scanned documents to be stored in folders at a location on the machine’s optional HDD. The folders are set up by your System Administrator using CentreWare Internet Services. Once stored, the documents can then be accessed for printing. Note: This feature is available on the WorkCentre 3325DN / 3325DNI models only. 1. 2. Press Machine Status on the control panel. Press the up/down arrows to highlight Local Drive and press OK.
General Care and Troubleshooting 11 This chapter includes: • General Care on page 182 • Troubleshooting on page 188 • Further Assistance on page 221 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 181
General Care General Care There is only one customer replaceable consumable in the machine, the print cartridge.To place an order for Xerox consumables, please contact your local Xerox Representative giving your Company Name, product number and the machine serial number. Supplies can also be ordered from www.xerox.com, refer to Support on page 142 for further information.
General Care • • • • • An environment where corrosive gases are present. • An environment with salty air. Do not store consumables directly on the floor. Do not touch the surface of the photosensitive drum in the print cartridge. Do not expose the print cartridge to unnecessary vibrations or shock. Never manually rotate the drum in the print cartridge, especially in the reverse direction; this can cause internal damage and toner spillage.
General Care 7. Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. CAUTION: Do not touch the green underside of the print cartridge. Use the handle on the cartridge to avoid touching this area. 8. Hold the print cartridge by the handle and slowly insert the cartridge into the opening in the machine. 9.
General Care Document Glass and Constant Velocity Transport (CVT) Glass To ensure optimum print quality at all times, regularly clean the glass areas of your machine. This helps avoid output with lines, streaks, smears, spots and other marks that may appear on the output when scanning documents. When you use the automatic document feeder, your documents will pass over the stationary scanner using the constant velocity transport (CVT) glass.
General Care Internal Areas During the printing process, paper, toner, and dust particles can accumulate inside the machine. This can cause print quality problems, such as toner specks or smearing. Cleaning inside the machine clears and reduces these problems. 1. Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2. Press the release latch on the left side of the machine and open the front door. 3. Pull the print cartridge out and place it on a clean flat 1 surface. 33 4.
General Care 5. 6. Re-install the print cartridge. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place. Close the front door. Plug in the power cord and turn the machine on. Moving the Machine • • When moving the machine, do not tilt or turn it upside down as the inside of the machine may become contaminated with toner, which can cause damage to the machine or adversely affect print quality.
Troubleshooting Troubleshooting If a problem occurs, messages appear on the control panel display to indicate the error. Perform the following problem solving procedure: 1. When errors occur, Check Status appears on the display. Press OK. 2. Check the display message to see what kind of error has occurred. If several messages appear, press the up/down arrows to highlight the message you want solve. 3.
Troubleshooting LED Wireless LED Color Status Description Orange Blinking • A minor error has occurred and the machine is waiting for the error to be corrected. Check the display message. When the problem is resolved, the machine resumes. • The print cartridge is near its estimated end of life. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner - see Redistributing Toner on page 189. Blue On This is the default setting.
Troubleshooting 4. Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. CAUTION: Do not touch the green underside of the print cartridge. Use the handle on the cartridge to avoid touching this area. 5. 6. 7. Hold the print cartridge by the handle and slowly insert the cartridge into the opening in the machine.
Troubleshooting 2. Open the automatic document feeder cover. 3. Gently remove the jammed paper from the automatic document feeder. If you see no paper in this area, go to the next step. 4. If necessary, use two hands to raise the duplex cover and pull any jammed originals gently out of the document feeder. If you see no paper in this area, go to the next step.
Troubleshooting 5. Close the covers. 6. Lift the automatic document feeder and gently pull out any jammed original. Close the automatic document feeder. 7. Reload the removed pages back into the automatic document feeder and press the Start button to resume the job. Paper Jams Tips for Avoiding Paper Curls 1. 192 Open the rear door.
Troubleshooting 2. 3. Pull down the pressure levers 1 about 90 degrees. Leave the rear door open. Note: The rear door output can only be used for simplex jobs. Duplex printing with the rear door open will cause paper jams. 11 Note: Only use when the printout has more than 20mm curl. Tips for Avoiding Paper Jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to Paper Jams on page 192.
Troubleshooting Paper Tray 1 1. 2. 3. 4. 5. Press the release latch on the left side of the machine and open then close the front door. The jammed paper is automatically ejected from the machine. If the paper does not exit, go to the next step. Pull out paper tray 1. Remove the jammed paper by gently pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this area, check the area around the print cartridge. Refer to Inside the Machine on page 196.
Troubleshooting 4. 5. Pull the paper straight up and out. Insert the trays back into the machine. Printing automatically resumes. Bypass Tray 1. 2. 3. If the paper is not feeding properly, pull the paper out of the machine. Press the release latch on the left side of the machine and open then close the front door. Re-load the bypass tray to resume printing.
Troubleshooting Inside the Machine CAUTION: The fuser area is hot. Take care when removing paper from the machine. 1. Press the release latch on the left side of the machine and open the front door. Pull the print cartridge out, lifting it up slightly at the front. 1 33 2 2. 3. Remove the jammed paper by gently pulling it straight out. Replace the print cartridge.
Troubleshooting 2. Gently pull the paper out of the output tray. If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3. 4. Open the rear door. If you see the jammed paper, pull down the pressure levers on each side about 90 degrees and remove the paper. If you still do not see the paper, go to step 1 in the next section, otherwise close the rear cover. Printing automatically resumes.
Troubleshooting 3. Remove the paper from the bottom of the machine. 4. Insert the duplex unit back into the machine, aligning the edges of the unit with the feed grooves on the inside of the machine. Make sure the duplex unit is fully pushed in. If paper is still jammed, go to the next step. 5. 6. 7. Open the rear door. If you see the jammed paper, pull down the pressure levers on each side about 90 degrees and remove the paper as shown in the illustration. Close the rear door.
Troubleshooting [xxx] indicates the media type, [zzz] indicates the paper size, [yyy] indicates the tray. Message Meaning Suggested Solutions BOOTP problem BOOTP has a problem. Reconfigure DHCP/static IP There is a problem with the network. • Check your network environment, or contact your network administrator. BOOTP problem BOOTP has a problem. Switching to Auto IP There is a problem with the network. • Check your network environment, or contact your network administrator.
Troubleshooting Message Meaning Suggested Solutions Jam in exit area Paper has jammed in exit area. • Clear the jam. (See Paper Jams on page 192.) Jam inside Machine Paper has jammed inside the machine. • Clear the jam. (See Paper Jams on page 192.) Jam top of duplex Paper has jammed during duplex printing. • Clear the jam. (See Paper Jams on page 192.) Junk Fax Error Junk Fax Job Cancelled The machine has received a fax from a fax number registered as a junk fax.
Troubleshooting Message Meaning Suggested Solutions Network Problem Network card is not installed. There is a problem on the network interface. • Turn the power switch off and on. If the problem persists, call for service. No Answer The remote fax machine has not answered The remote fax machine has not answered after several redial attempts. • Verify the number to ensure that it is correct. No such job You are performing an Add Pages or Cancel Job operation, but there are no jobs waiting.
Troubleshooting Message Meaning Suggested Solutions Retry Redial? The machine is waiting for a specified time interval to redial a previously busy station. • You can press OK to immediately redial, or Stop to cancel the redial operation. Self Diagnostics... Please wait The engine in your printer is checking some problems detected. • Please wait a few minutes. Send Error There is a problem in DNS There is a problem in DNS. • Configure the DNS setting.
Troubleshooting Message Meaning Suggested Solutions Too many Faxes Too may faxes are queued. Wait or remove job. There are too many queued faxes in the memory. • Cancel reserved fax in priority fax feature. [yyy] empty Load [zzz][xxx] There is no paper in the tray. • Load paper in the tray. (See Loading Paper Tray 1 and Paper Tray 2 (optional) on page 144.) Tray2 Not Installed Tray2 is not installed The optional tray2 is not installed. • Install the optional tray 2.
Troubleshooting Condition Suggested Solutions The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the Bypass Tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. (See Media Types on page 151.) • There may be debris inside the machine.
Troubleshooting Printing Problems Condition The machine does not print. Possible Cause Suggested Solutions The machine is not receiving power. • Check the power cord connections. • Check the power switch and the power source. The machine is not selected as the default machine. • Select your machine as your default machine in Windows. Check the machine for the following: • The front door is not closed. Close the front door. • Paper is jammed. Clear the paper jam. (See Paper Jams on page 192.
Troubleshooting Condition Possible Cause Suggested Solutions The machine selects print materials from the wrong paper source. The paper option that was selected in the Printing Preferences may be incorrect. • For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences. Select the correct paper source. (See Paper Options on page 105.) A print job is extremely slow. The job may be very complex.
Troubleshooting Condition Possible Cause Suggested Solutions Pages print, but they are blank. The print cartridge is defective or out of toner. • Redistribute the toner, if necessary. • If necessary, replace the print cartridge. The file may have blank pages. • Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. • Contact a service representative. The machine does not print PDF file correctly.
Troubleshooting Common PostScript Problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible Cause Solution PostScript file cannot be printed. The PostScript driver may not be installed correctly. • Install the PostScript driver. (See Install Printer Software on page 94.) • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative.
Troubleshooting Common Windows Problems Condition Suggested Solutions “File in Use” message appears during installation. • Exit all software applications. Remove all software from the printer’s startup group, then restart Windows. Re-install the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. • Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” messages appear.
Troubleshooting Common Linux Problems Condition Suggested Solutions The machine does not print. • Check if the printer driver is installed on your system. Open the Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open the Add new printer wizard to set up your machine. • Check if the machine is started.
Troubleshooting Condition Suggested Solutions Error message “Cannot open port device file” displays when printing a document. • Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning.
Troubleshooting Common Macintosh Problems Condition Suggested Solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. • Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. • It will take longer to print when you print a PDF file as an image. The document has printed, but the print job has not disappeared from the spooler in Mac OS X10.3.2.
Troubleshooting Print Quality Problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. You may be able to temporarily extend the print cartridge life. (See Redistributing Toner on page 189.
Troubleshooting Condition Suggested Solutions Vertical lines If black vertical streaks appear on the page, isolate the problem to copying, printing or scanning and perform the following: • If copying or scanning, check the CVT glass and document glass and if necessary clean using a lint-free cloth. (See Document Glass and Constant Velocity Transport (CVT) Glass on page 185.) • If copying or printing, the surface (drum part) of the print cartridge inside the machine has probably been scratched.
Troubleshooting Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. (See Media Guidelines on page 150.) • If characters are improperly formed and producing a wavy effect, the scanner unit may need service. Contact a service representative. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. (See Media Guidelines on page 150.
Troubleshooting Condition Solid Black pages A Suggested Solutions • The print cartridge may not be installed properly. Remove the cartridge and reinsert it. • The print cartridge may be defective. Remove the print cartridge and install a new one. (See Replacing the Print Cartridge on page 183.) • The machine may require repair. Contact a service representative. Loose toner • Clean the inside of the machine. (See Internal Areas on page 186.) • Check the paper type and quality.
Troubleshooting Condition Suggested Solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thin. (See Print Procedure on page 102.) An unknown image repetitively appears on a few sheets or loose toner, light print, or contamination occurs.
Troubleshooting Condition Suggested Solutions Frequent copy paper jams occur. • Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. • Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Print cartridge produces fewer copies than expected before running out of toner.
Troubleshooting Condition Suggested Solutions • Scanner is busy receiving or printing data. When the current job is completed, try again. • The scanner driver is not installed or the operating environment is not set up properly. • Invalid handle. • Ensure that the machine is properly connected and the power is on, then restart your computer. • Scanning has failed. • The USB cable may be improperly connected or the power may be off.
Troubleshooting Condition Suggested Solutions The incoming fax has blank spaces or is of poor-quality. • • • • Some of the words on an incoming fax are stretched. • The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. • Check your scanner unit for contamination or debris and clean it. (See Cleaning the Machine on page 184.) The machine dials a number, but the connection with the other fax machine fails.
Further Assistance Further Assistance For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support Center quoting the machine serial number. Xerox Support Center If a fault cannot be resolved by following the display instructions, check Error Messages on page 198. If the difficulty persists, contact the Xerox Support Center.
Further Assistance 222 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide
Specifications 12 This chapter includes: • Machine Specifications on page 224 • Electrical Specifications on page 227 • Feature Specifications on page 228 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 223
Machine Specifications Machine Specifications Machine Configurations Feature Hardware Configuration WorkCentre 3325DN / 3325DNI WorkCentre 3315DN Processor Duplex Automatic Document Feeder Paper Tray 1 and Bypass Tray Optional Paper Tray 2 Processor Automatic Document Feeder Paper Tray 1 and Bypass Tray Optional Paper Tray 2 18.5 x 18 x 17.6 inches (469 x 458 x 447 mm) 16.7 x 16.6 x 16.4 inches (424 x 422 x 417 mm) Machine Weight Net (with consumables) 36.49 lbs (16.55 kg) 31.7 lbs (14.
Machine Specifications Media Specifications Paper Trays 1 and 2 (Optional) Feature Specification Capacity: Paper Tray 1 250 sheets 20 lb (80 g/m²) bond paper Capacity: Paper Tray 2 (Optional) 520 sheets 20 lb (80 g/m²) bond paper Paper Weights 16 - 43 lb (60 to 163 g/m²) Paper Sizes Length: min 8.3 - max 14 inches (210 - 356 mm) Width: min: 4.13” max 8.5 inches (105 - 216 mm) 8.5 x 11 inches 8.5 x 14 inches 8.5 x 13 inches ISO B5 (176 x 250mm) JIS B5 (182 x 257mm) Oficio A4 A5 A6 Executive 7.
Machine Specifications Duplex Unit Feature Specification Paper Weights 16 - 32 lb (60 to 120 g/m²) Paper Sizes A4, Letter, Oficio, Folio, Legal Paper Types Plain Paper, Thin, Thick, Recycled, Bond Automatic Document Feeder Feature WorkCentre 3325DN / 3325DNI WorkCentre 3315DN Capacity 50 sheets of 20 lb (80 g/m²) bond paper 50 sheets of 20 lb (80 g/m²) bond paper Paper Weights 12.5 - 28 lb (50 to 120 g/m²) 16 - 28 lb (60 to 120 g/m²) Paper Sizes Width: 5.6 - 8.
Electrical Specifications Electrical Specifications Feature Specification Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC & 220 - 240 VAC Average Power Consumption Power Save mode: Less than 8 Watts Stand By mode: Less than 50 Watts Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 227
Feature Specifications Feature Specifications Fax Feature Feature Specification Fax Transmission Speed 33.6 Kbps Telephone Line Type Standard public analogue switched telephone line or equivalent Communication Standard Super G3, IYU G3 Maximum Resolution Capability 300 x 300 dpi Standard Fax Memory WorkCentre 3325DN / 3325DNI: 50MB WorkCentre 3315DN: 5 MB Effective Scanning Width 8.2 inches (208 mm) Maximum Print Width 8.
Feature Specifications Scan Feature Feature Specification Maximum Document Width 8.5 inches (216 mm) Effective Scan Width 8.
Feature Specifications 230 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide
13 Safety This chapter includes: • Notices and Safety on page 232 • Safety Labels and Symbols on page 233 • Operational Safety Information on page 234 • Basic Regulations on page 238 • Copy Regulations on page 242 • Fax Regulations on page 245 • Material Safety Data on page 248 • Product Recycling and Disposal on page 249 • Energy Program Compliance on page 251 • Environment, Health and Safety (EH&S) Contact Information on page 252 Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide 231
Notices and Safety Notices and Safety Please read the following instructions carefully before operating the machine. Refer to them as needed to ensure the continued safe operation of your machine. Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.
Safety Labels and Symbols Safety Labels and Symbols All warnings and instructions marked on or supplied with the machine should be followed. This WARNING alerts users to areas of the machine where there is the possibility of personal injury. This WARNING alerts users to areas of the machine where there are heated surfaces, which should not be touched. This WARNING alerts users not to perform unauthorized actions that may result in hazardous light exposure.
Operational Safety Information Operational Safety Information Your Xerox machine and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.
Operational Safety Information Laser Safety Information WARNING: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous light exposure. With specific regard to laser safety, the device complies with performance standards for laser products set by government, national and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.
Operational Safety Information • This device should not be placed in a room unless proper ventilation is provided. Please contact your local Authorized dealer for further information. Emergency Power Off If any of the following conditions occur, turn off the device immediately and disconnect the power cable(s) from the electrical outlet(s). Contact an authorized Xerox Service Representative to correct the problem: • The device emits unusual odors or makes unusual noises.
Operational Safety Information Consumables Information • • • Store all consumables in accordance with the instructions given on the package or container. Keep all consumables away from the reach of children. Never throw toner, print cartridges or toner containers into an open flame. Product Safety Certification This device is certified by the following Agency using the Safety standards listed. Agency Standard Underwriters Laboratories Inc.
Basic Regulations Basic Regulations Xerox has tested this device to electromagnetic emission and immunity standards. These standards are designed to mitigate interference caused or received by this device in a typical office environment. United States (FCC Regulations) This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Basic Regulations European Union WARNING: This is a Class A product. In a domestic environment this device may cause radio interference in which case the user may be required to take adequate measures. The CE mark applied to this device symbolizes Xerox’s declaration of conformity with the following applicable Directives of the European Union as of the dates indicated: • • • December 12, 2006: Low Voltage Directive 2006/95/EC.
Basic Regulations However, should you require simplex/1-sided printing, you may change the print settings in the printer driver. Paper Types This product can be used to print an both recycled and virgin paper, approved to an environmental stewardship scheme, which complies with EN1 2281 or a similar quality standard. Lighter weight paper (60 g/m2), which contains less raw material and thus save resources per print, may be used in certain applications.
Basic Regulations ENERGY STAR Power Consumption and Activation Time The amount of electricity a product consumes depends an the way the device is used. This product is designed and configured to enable you to reduce your electricity costs. After the last print it switches to Ready mode. In this mode it can print again immediately if required. If the product is not used for a period of time, the device switches to a Power Save Mode.
Copy Regulations Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. 1.
Copy Regulations 6. 7. 8. 9. Passports. Foreign Passports may be photographed. Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: • Earnings or Income • Court Record • Physical or mental condition • Dependency Status • Previous military service Exception: United States military discharge certificates may be photographed. 10.
Copy Regulations 9. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner. The above list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. Other Countries Copying certain documents may be illegal in your country.
Fax Regulations Fax Regulations United States This device has been tested to and is compliant with FCC part 68, TIA-968-A and TIA-968-B.
Fax Regulations If this Xerox device causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Fax Regulations Europe Radio Equipment & Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network terminal point.
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.
Product Recycling and Disposal Product Recycling and Disposal USA & Canada Xerox operates a worldwide equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox device is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment.html.
Product Recycling and Disposal Information on disposal in other countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the Battery Symbol This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive.
Energy Program Compliance Energy Program Compliance All Markets ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models, which help to reduce environmental impact. Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website: www.energystar.gov/index.cfm?fuseaction=find_a_product.
Environment, Health and Safety (EH&S) Contact Information Environment, Health and Safety (EH&S) Contact Information For more information on Environment, Health, and Safety in relation to this Xerox device and supplies, please contact the following customer help lines: USA: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 Device safety information is also available on the Xerox website: www.xerox.
Index Numerics 2 Sided Copying, 33 Printing, 118 2 sided Printing, 105 2 Up, 4 Up, 37, 39 A Accessing the Setup Options, 154 Add Page, 79 Add Pages to a Delayed Fax, 81 Address Book, 13, 70, 76, 86, 138 Create a Group Address using Internet Services, 139 Create New entries, 138 Delete a Group, 140 Delete a Group Dial entry, 140 Delete an entry, 88 Delete an Individual Address, 138 Group Dial Numbers, 87 Printing, 70, 89 Searching, 70 Speed Dial Numbers, 86 Administrator Password, 154 Advanced Tab, 108 Alph
Report, 25 Configuration Page, 171 Confirming a Fax, 77 Constant Velocity Transport Glass, 185 Consumables Safety Information, 237 Contrast, 37, 54, 69 Fax, 78 Control Board Cover, 8 Control Panel, 8, 12, 185 Copy, 31 2 Up, 4 Up, 39 Background Suppression, 37 Book Copy, 40 Booklet Creation, 41 Border Erase, 38 Clone Copy, 42 Contrast, 37 Edge Erase, 38 ID Card, 39 Layout, 37 Lighten/Darken, 36 Margin Shift, 38 Original Size, 36 Original Type, 37 Poster Copy, 41 Reduce/Enlarge, 36 Small Original, 38 Copy Def
Resolution, 68 Searching the Address Book, 70 Send, 66 Smart Key Addresses, 71 Stop, 67 E-mail Address, 65 E-mail Defaults, 27, 163 E-mail Job Status, 67 E-mail Options, 68 E-mail Procedure, 64 E-mailing, 64 Energy Program Compliance, 251 ENERGY STAR, 251 Enter the E-mail Address, 65 Enter the Fax Number, 76 Enter the Quantity, 34 Entering Characters, 14 Envelope Mode, 146 Error Messages, 198 European Union Regulations, 239 Extension Telephone Socket, 9 F Fault Messages, 198 Faults, 188 Bypass Tray, 195 Co
Connection Approvals, 228 Resolution Capability, 228 Telephone Line Type, 228 Transmission Speed, 228 FCC Regulations, 238 Feature Defaults, 159 Feature Selection Copy, 33 Feature Specifications, 228 File Download, CentreWare Internet Services, 137 File Format, 54, 69 Font/Text, 107 Formatting a USB Memory Device, 129 Forward, 79 Forwarding Received Faxes, 83 Forwarding Sent Faxes, 83 Front Cover, 8 FTP, 45 Further Assistance, 30, 221 G General Care, 182 General Care and Troubleshooting, 181 Getting Starte
Media Specifications, 150 Media Types, 151 Paper Size and Type, 148 Paper Trays 1 and 2, 144 Loading the Paper Trays, 144 Local Printer, 94 Local Scanning, 45, 47 Locating the Serial Number, 221 M Machine Cleaning, 29, 184 Machine components, 10 Machine Configurations, 224 Accessibility, 224 First Copy Out Time, 224 Hardware, 224 Machine Size, 224 Machine Weight, 224 Speed, 224 Warm Up Time, 224 Machine Fax No.
Output Options, 111 Output Tray, 8, 23, 43, 185 Output Tray Support, 8 Overlay, 110 Overview Scanning, 46 Overview of your Machine, 8 P Paper and Media, 143 Paper Curls, 192 Paper Feeding Problems, 203 Paper Jams, 192, 193 Avoiding Paper Curls, 192 Paper Level Indicator, 8 Paper Loading, 18, 144 Bypass Tray, 145 Envelopes, 146 Media Specifications, 150 Media Types, 151 Paper Size and Type, 148 Paper Trays 1 and 2, 144 Preparation, 144 Paper Options, 105 Paper Settings, 173 Paper Size and Type, 148 Paper Su
Printing a Machine Report, 221 Printing from USB, 125, 128 Printing Problems, 205 Printing Quality Problems, 213 Printing Reports, 25, 157, 221 Printing the Address Book, 89 Printing the Information Pages, 157 Priority Send, 79, 82 Problem Solving, 188 Problems Bypass Tray, 195 Copying, 217 Fault Messages, 198 Fax, 219 Inside the Machine, 196 Linux, 210 Macintosh, 212 Output Area, 196 Paper Feeding, 203 PostScript, 208 Print Quality, 213 Printing, 205 Scanning, 218 Tray 1, 194 Tray 2, 194 Windows Printing,
USB, 127 Scan Destinations Scan to FTP, 49 Scan Options, 53 Scan Procedure, 47 Scan Specifications, 229 Image Compression, 229 Scan to FTP, 49 Scan to Local PC, 48 Scan to Network PC, 49 Scan to SMB, 49 Scan to USB, 48 Scan Using TWAIN, 56 Scanning, 46, 47 Linux Job Type Settings, 60 Scanning Methods, 46 Scanning Problems, 218 Scanning to USB, 125, 127 Secure Fax Printing, 85 Secure Receive, 79, 85 Activation, 85 Send Options, 80 Send Report, 25 Sending a Fax, 73, 74 Sending a Print Job, 93, 102 Sending an
Toner Save, 107, 172 Toner Save Mode, 118 Total Impressions, 26, 155 Tray 1, 194 Troubleshooting, 181, 188 Turkey RoHS Regulation, 241 TWAIN, 45, 56 U United States (FCC Regulations), 238 Unix Printing, 122 USB Connection Macintosh, 58 USB Memory Port, 8 USB Port, 125 Deleting an Image File, 129 Formatting, 129 Inserting the Device, 126 Memory Management, 129 Memory Status, 129 Print, 128 Scan, 127 Using Group Dial Numbers, 88 Using Stop, 35, 67, 77 Using the Bypass Tray, 145 Using the Machine, 7 V Viewin
Xerox WorkCentre 3315DN/3325DN/3325DNI User Guide
