Xerox WorkCentre 6400 Color Multifunction Printer Xerox WorkCentre 6400 ® ® System Administrator Guide Guide de l’administrateur système Español Guía del administrador del sistema Português Guia de Administração do Sistema
© 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
Contents 1 Introduction Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Configuration Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring SMTP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 802.1X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling and Configuring 802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stored Data Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overwriting Image Data . . . . . . . .
Contents 7 Scanning Scanning to a Folder on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Enabling or Disabling Scan to Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Setting Scan Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Managing Folders and Scanned Files. . . . . . . . .
Contents LAN Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Sending a LAN Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Adding a Fax Recipient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 11 Customization and Expansion Xerox Extensible Interface Platform (EIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Enabling Extensible Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Auxiliary Interface Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1 This chapter includes: • Overview on page 10 • More Information on page 11 WorkCentre 6400 Multifunction Printer System Administrator Guide 9
Introduction Overview This guide is designed for a system administrator with network administrator rights who has knowledge of networking concepts as well as experience creating and managing network user accounts. This guide will help you install, configure, and manage the printer on a network. Notes: • • Network features are not available if you are connected over USB. Embedded fax features are not available for all printer models.
Introduction More Information See the following links for more information about your printer. Information Source Installation Guide Packaged with printer www.xerox.com/office/WC6400docs Quick Use Guide Packaged with printer and www.xerox.com/office/WC6400docs User Guide (PDF) Software and Documentation Disc www.xerox.com/office/WC6400docs Quick Start Tutorials www.xerox.com/office/WC6400docs Video Tutorials www.xerox.com/office/WC6400docs Recommended Media List www.xerox.
Introduction 12 WorkCentre 6400 Multifunction Printer System Administrator Guide
Initial Setup 2 This chapter includes: • Physical Connection on page 14 • Initial Setup at the Control Panel on page 15 • Initial Setup in CentreWare IS on page 17 WorkCentre 6400 Multifunction Printer System Administrator Guide 13
Initial Setup Physical Connection To connect your printer: 1. 2. 3. 4. 14 Connect the power cable to the printer, and plug it into an electrical outlet. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port in the back of the printer. Connect the other end of the cable to a correctly configured network port. If your printer has fax installed, connect it to a correctly configured telephone line. Turn the printer on.
Initial Setup Initial Setup at the Control Panel The Installation Wizard The first time the printer is turned on, the Installation Wizard starts. The wizard prompts you with a series of questions to help you configure basic settings for your printer. You are prompted to: • Select the preferred language for the printer. • Select Customer as your profile. • Select default paper size preferences. • Set the current date and time. • Select your local time zone.
Initial Setup Manually Setting the Printer’s Ethernet Interface Speed The printer’s Ethernet interface automatically detects the speed of your network. If your network is connected to another auto-sensing device, such as a hub, the hub may not detect the correct speed. Refer to the configuration page to make sure the printer has detected the correct speed of your network. To view the configuration page, see Accessing the Configuration Report on page 18.
Initial Setup Initial Setup in CentreWare IS CentreWare IS is an application on the printer’s embedded Web server that allows you to configure and administer the printer from a Web browser on any computer. Accessing CentreWare IS Before you begin: • TCP/IP and HTTP must be enabled to access CentreWare IS. If you disable either of these services, you must enable them at the printer before you can access CentreWare IS. For details, see Accessing CentreWare IS on page 17.
Initial Setup Accessing the Configuration Report The Configuration Report lists the printer’s current settings. By default, a Configuration Report prints at startup. Viewing or Printing the Configuration Report in CentreWare IS. 1. 2. Click Status > Configuration Report. To print the report, click Print Configuration Page. Disabling the Configuration Report at Startup Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3.
Initial Setup Enabling Services Services must be enabled in CentreWare IS on the Service Registration page before they can be managed through the Tools & Feature Access page. For details on Tools & Feature Access setup, see Controlling Access to Tools and Features on page 61. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. In CentreWare IS, click Properties > Services > Service Registration.
Initial Setup 20 WorkCentre 6400 Multifunction Printer System Administrator Guide
Network Configuration 3 This chapter includes: • TCP/IP on page 22 • SLP on page 27 • SNMP on page 28 • SSDP on page 31 • LPR/LPD on page 32 • Raw TCP/IP Printing on page 33 • SMTP on page 35 • LDAP on page 37 • POP3 on page 42 • HTTP on page 43 • Proxy Server on page 44 • NTP on page 45 • AppleTalk on page 46 • NetWare on page 47 • Microsoft Networking on page 49 • WSD on page 50 WorkCentre 6400 Multifunction Printer System Administrator Guide 21
Network Configuration TCP/IP Transmission Control Protocol (TCP) and Internet Protocol (IP) are a two protocols within the Internet Protocol Suite. IP manages the transmission of messages from computer to computer while TCP manages the actual end-to-end connections. Note: You can configure IPv4 settings at the printer control panel or through CentreWare IS. You can only configure IPv6 through CentreWare IS. Enabling TCP/IP Notes: • • 1. 2. 3. 4. By default, TCP/IP is enabled.
Network Configuration Configuring Dynamic Address Settings Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. At the printer control panel, press the Machine Status button, then touch the Tools tab. Touch Network Settings > TCP/IP Settings. Touch Dynamic Addressing. Touch DHCP, BOOTP, or RARP, then touch Save.
Network Configuration 3. 4. 5. Type a unique Host Name for your printer. Select the desired method for obtaining a dynamic IP address from the IP Address Resolution drop-down menu, or select Static to define a static IP address. If you select Static, type the Machine IP Address, Subnet Mask, and Gateway Address in the appropriate fields. Notes: • 6. If you select BOOTP or DHCP, you cannot change the IP address, Subnet Mask, or default gateway.
Network Configuration respond to this request with a router advertisement packet containing network-layer configuration parameters. Notes: • • 1. 2. IPv6 is optional and may be used in addition to or in place of IPv4. If both protocols are disabled, you cannot access CentreWare IS. If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. In CentreWare IS, click Properties > Connectivity > Protocols > IP (Internet Protocol).
Network Configuration DNS Configuration for IPv6 1. 2. Type an IP address for the Preferred DNS Server, Alternate DNS Server 1, and Alternate DNS Server 2. Select Prefer IPv6 DNS severs over IPv4 if you want to use IPv6 addresses. Note: There is no support for IPv6 DDNS. The printer directs the DHCPv6 server to update DNS. Manual Address Options 1. 2. Select Enable Manual Address to enable Router Prefix attachment.
Network Configuration SLP Devices use Service Location Protocol (SLP) to announce and look up services on a local network. If you enable SLP on the printer, it becomes a Service Agent (SA) and announces its services on the network to User Agents (UA), who search for services, using the protocol. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. In CentreWare IS, click Properties > Connectivity > Protocols > SLP.
Network Configuration SNMP Simple Network Management Protocol (SNMP) is used in network management systems to monitor network-attached devices for conditions that require administrative attention. It consists of a set of standards for network management including an application layer, a database schema, and a set of data objects. Agents, or software modules, reside in the printer’s SNMPv3 engine.
Network Configuration 5. Type a name up to 256 characters for the default TRAP Community Name or use the default value of SNMP_TRAP. Note: The Default TRAP community name is used to specify the default community name for all traps generated by this printer. The Default TRAP community name can be overridden by the TRAP community name specified for each individual TRAP destination address. The TRAP community name for one address may not be the same TRAP community name specified for another address. 6.
Network Configuration 4. Type the IP address of the host running the SNMP manager application to be used to receive traps. Note: Port 162/UDP is the default port for traps. You can select v1 or v2c based on what the trap receiving system supports. 5. 6. 7. 8. Under Traps, select the type of Traps to be Received by the SNMP manager. Click Save to accept the new settings or Undo to retain the previous settings. Click Apply. Click OK.
Network Configuration SSDP Simple Service Discovery Protocol (SSDP) provides processes to allow network clients with little or no static configuration to discover network services. SSDP provides multicast discovery, server-based notification, and discovery routing options. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. In CentreWare IS, click Properties > Connectivity > Protocols > SSDP.
Network Configuration LPR/LPD The Line Printer Daemon (LPD) and Line Printer Remote (LPR) protocols are used to provide printer spooling and network print server functionality for UNIX-like systems such as HP-UX, Linux, and Macintosh. Note: For information on setting up print queues on your client system, refer to your client system’s documentation. Enabling LPR/LPD Notes: • • 1. 2. Verify that TCP/IP and HTTP have been configured. If your printer is locked, you must log in as a system administrator.
Network Configuration Raw TCP/IP Printing Raw TCP/IP is a printing method used to open a TCP socket-level connection over Port 9100, to stream a print-ready file to the printer's input buffer. It then closes the connection either after sensing an End Of Job character in the PDL or after expiration of a preset time-out value. Port 9100 does not require an LPR request from the computer or the use of an LPD running on the printer. Raw TCP/IP printing is selected in Windows as the Standard TCP/IP port.
Network Configuration 3. Backchannel Data • To allow data from several jobs to be interspersed, enable Backchannel Data Transmission to Client, then enable Out of Order Backchannel Data. Note: Out of Order Backchannel Data is only available when Backchannel Data Transmission to Client is enabled. 4. 5. Banner Page Printing • To allow banner pages to print for specific jobs only, select the job types from the Banner Page Enabled drop-down menu. You can select First Job Only, No Jobs, or All Jobs.
Network Configuration SMTP Simple Mail Transfer Protocol (SMTP) is used by the printer’s email feature to deliver scanned images and Internet Fax jobs through email. After you enable SMTP, the Email button is enabled on the printer’s control panel. Configuring SMTP Server Settings Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. In CentreWare IS, click Properties > Connectivity > Protocols > SMTP (Email).
Network Configuration 6. If you select System for Login Credentials for the multifunction device to Access the SMTP Server to send automated Emails, type in the Login Name and Password. Note: Select the Select to save new password check box to save the Login and Password information. 7. 8.
Network Configuration LDAP Lightweight Directory Access Protocol (LDAP) is a protocol used to process queries and updates to an information directory, also known as an LDAP directory, stored on an external server. LDAP directories are heavily optimized for read performance. Use this page to define how the printer retrieves user information from an LDAP directory. Configuring LDAP/LDAPS Server Settings Note: If your printer is locked, you must log in as a system administrator.
Network Configuration 8. Under Search Timeout, select Use LDAP Server Timeout to allow the printer to time out based on the LDAP server settings, or select Wait, and type in the number of seconds between 5 and 100 that the printer will wait before timing out. The default is 30 seconds. Note: If you are having trouble retrieving results from your LDAP server, use the Wait option.
Network Configuration Configuring Authorization Access by Groups LDAP server user groups can be used to control access to services and features of the printer. For example, the LDAP server may contain a group of users called Admin. You can configure the Admin group on the printer so that only members of this group have administrator access to the printer. When a user belonging to the group Admin logs onto the printer, the printer performs an LDAP directory lookup to verify the user.
Network Configuration 4. 5. To verify a users access to either role, type the user’s name in the Enter User Name field, then click Test. The Test Results column displays the users name if the user is a member of the LDAP group or No Access if they are not a member. Click Apply. Service Access Setup Note: Service Access setup requires that Authentication is enabled and Tools and Feature Access are configured to require users to log in before they can access services.
Network Configuration Configuring Filters for LDAP Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. In CentreWare IS, click Properties > Connectivity > Protocols > LDAP. Click Custom Filters at the top of the page. Under LDAP Authentication on the Custom Filters page, select Prepend Base DN.
Network Configuration POP3 Post Office Protocol, version 3 (POP3) is a protocol that allows email clients to retrieve email from remote servers over TCP/IP on network port 110. This printer uses POP3 for the Internet Fax service. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. 6. 7. 8. 9. 42 In CentreWare IS, click Properties > Connectivity > Protocols > POP3 Setup. Select the address type.
Network Configuration HTTP Hypertext Transfer Protocol (HTTP) is a request-response standard protocol between clients and servers. Clients making HTTP requests are referred to as UAs while servers responding to these requests for resources such as HTML pages, are referred to as origin servers. There can be any number of intermediaries, such as tunnels, proxies, or gateways between User Agents and Origin Servers. Enabling HTTP By default HTTP is enabled.
Network Configuration Proxy Server A proxy server acts as a go-between for clients seeking services and servers that provide them. The proxy server filters client requests and if the requests conform to the proxy server’s filtering rules, grants the request and allows the connection. A proxy server has two main purposes: • To keep any devices behind it anonymous for security purposes. • To decrease the amount of time needed to access a resource by caching content, such as Web pages from a Web server.
Network Configuration NTP Network Time Protocol (NTP) is used to synchronize the internal clocks of computers over a network connection at system startup and every subsequent 24-hour period thereafter. This feature ensures that the printer’s internal clock stays synchronized with the NTP server you specify.
Network Configuration AppleTalk AppleTalk is a proprietary suite of protocols developed for networking computers by Apple, Inc. Notes: • • AppleTalk has been deprecated by Apple, Inc., in favor of TCP/IP networking. If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. Before you begin, ensure the following items are available: 1. 2. 3. An existing operational AppleTalk network. The AppleTalk Name you wish to assign to your printer.
Network Configuration NetWare NetWare is a network operating system developed by Novell to run various services using cooperative multitasking. Before you begin: 1. 2. 3. 4. Ensure an existing operational NetWare network is available Verify that you have administrator rights to log in to a NetWare file server/tree. Ensure the printer is connected to the network. Set up a print server object using the appropriate Novell utility. Refer to the Novell system documentation for help.
Network Configuration Bindery Settings NetWare can use Bindery services for authentication. Bindery services are a stand-alone database system containing user information and security data. If you are using NetWare in Bindery mode, under Bindery Settings, type the names of up to four primary File Servers for the printer in the File Server fields. Note: When the printer uses Bindery mode, the NDS Tree and NDS Context fields are blank.
Network Configuration Microsoft Networking Configuring Microsoft Networking Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. 6. 7. 8. 9. Click Properties > Connectivity > Protocols > Microsoft Networking. Select Enabled to enable the protocol. Type the workgroup name in the Workgroup field. Type the host name in the SMB Host Name field. Type a descriptive comment, if desired, in the SMB Host Name Comment field.
Network Configuration WSD Web Services for Devices (WSD) is technology from Microsoft that provides a standard method for discovering and using network connected devices. It is supported in Windows Vista and Windows Server 2008 operating systems. WSD is one of several supported communication protocols. Enabling WSD Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3.
Network Configuration d. WS-Transfer: If enabled, this setting lets you specify an alternate communication port number used for metadata exchange with WSD clients. WS-Transfer defines how to invoke a simple set of familiar verbs, such as Get, Post, Put, and Delete, using SOAP. The default port number is 53202. Note: This service is always available when WSD Services is enabled. 4. Click Apply.
Network Configuration 52 WorkCentre 6400 Multifunction Printer System Administrator Guide
Security 4 This chapter includes: • Setting up Access Rights on page 54 • Controlling Access to Tools and Features on page 61 • Digital Certificates on page 62 • Secure HTTP (SSL) on page 65 • IPsec on page 66 • 802.1X on page 71 • Stored Data Encryption on page 73 • Overwriting Image Data on page 74 • PostScript Passwords on page 76 • IP Filtering on page 77 • Audit Log on page 79 See also: www.xerox.
Security Setting up Access Rights Overview You can control access to the printer’s services and features by setting up authentication, authorization, and personalization. Authentication Authentication is the process of confirming a user’s identity by comparing information provided by the user, such as their user name and password, against another source of user information such as an LDAP directory. Users can be authenticated when accessing the control panel or when accessing CentreWare IS.
Security Personalization Personalization is the process of customizing services for a specific user. If your network is connected to an LDAP server, the printer can look up a user’s home directory and email address when using the Scan to Home, or Email scanning features. Note: Personalization is only available when the printer is configured to use network authentication. Local Authentication Before you can define access rights for users, user information must be defined.
Security 3. 4. Select rules as desired: • Cannot contain Friendly Name • Cannot contain User Name • Must contain at least 1 number Click Save. Note: Existing passwords are not affected by new password rules. Setting Up Local Authentication To configure local authentication: Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. 6. In CentreWare IS, click Properties > Security > Access Rights > Setup.
Security 5. Select Personalization if you want to allow the printer to automatically retrieve user information, such as email address or the home directory from an LDAP server. This is used for the Scan to Home feature. Note: If LDAP is not configured, Personalization is not available. 6. Click Save. Configuring Authentication Server Settings for Kerberos (Solaris) Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3.
Security Configuring Authentication Server Settings for SMB Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. On the Authentication Configuration page, click Configure next to Authentication Server. Under Authentication Type, select SMB (Windows NT 4) or SMB (Windows 2000/2003). Under Default Domain, type the domain name of your authentication server.
Security Authentication Using a Card Reader System Setting Up Authentication Using Xerox Secure Access Before you begin: • Enable Secure HTTP (SSL). For details, see Enabling HTTP on page 43. • Enable the Authentication & Authorization Configuration Web Service. For details, see Authentication on page 54. • Install the Xerox Secure Access authentication server and configure with user accounts. Refer to the authentication server documentation for help.
Security Manually Configuring Control Panel Authentication If you are using a card reader system, and you want to allow users to access the printer when they have lost or misplaced their identification card, you can configure the printer to allow them to log in at the control panel. In this case, the remote server still has the responsibility for authenticating the user. Before you begin, ensure that the Xerox Secure Access authentication server has been configured to point to the printer. 1. 2. 3. 4. 5.
Security Controlling Access to Tools and Features Controlling Access for All Users To lock, unlock, or hide tools and features for all users: Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. In CentreWare IS, click Properties > Security > Access Rights > Tools & Feature Access. Under Presets, select Custom Access. Select Locked or Unlocked. Select Hidden to hide services in the Services Pathway.
Security Digital Certificates A digital certificate must be installed on the printer before you can enable secure HTTP (SSL). A digital certificate is a set of data used to verify the identity of the holder or sender of the certificate. A certificate includes the following data: • Information about the person, organization, or computer that the certificate is issued to, including the name, location, Email address and other contact information.
Security Creating a Request Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. In CentreWare IS, click Properties > Security > Machine Digital Certificate Management. Click Create New Certificate. Select Certificate Signing Request. Fill out the form with your 2-Letter Country Code, State/Province Name, Locality Name, Organization Name, Organization Unit, and Email Address. 5. Click Apply. 6.
Security CentreWare IS. To resolve this, install the generic Xerox Root CA Certificate in your Web browser. For details, see your Web browser’s help. To download the Xerox Root CA certificate, click Download the Generic Xerox Device CA, and save the file on your computer. The printer can sign its own certificate signing request (CSR) by using the Xerox generic CA. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4.
Security Secure HTTP (SSL) You can encrypt all data sent over HTTP by establishing an encrypted SSL connection. You can enable SSL encryption for the following services: • Configuring the printer in CentreWare IS • Printing from CentreWare IS • Printing using IPP • Managing scan templates • Workflow scanning • Network accounting Before you begin: • Install a digital certificate. For details, see Installing a Digital Certificate on page 62. • DNS must be enabled and configured.
Security IPsec Internet Protocol Security (IPsec) is a group of protocols used to secure Internet Protocol (IP) communications by authenticating and encrypting each IP data packet.
Security 7. 8. If you selected IKE, under Pre-shared Key Passphrase, type the passphrase, then click Next. Configure selected settings below. Manual Keying Settings Manual Keying is used when client systems either do not support IKE or are not configured for IKE. 1. Under IPsec Mode, select Transport Mode or Tunnel Mode. Note: Transport mode only encrypts the IP payload whereas Tunnel mode encrypts the IP header and the IP payload.
Security Note: DH is a public-key cryptography scheme that allows two parties to establish a shared secret over an insecure communications channel. It is also used within IKE to establish session keys. 2. 3. 4. Select the DH Group. Options are: • Group 2: Provides a 1024-bit Modular Exponential (MODP) keying strength. • Group 14: Provides a 2048-bit MODP keying strength.
Security Managing Protocol Groups Protocol groups are logical groupings of selected protocols based on service type, service name, port number, device type. If you want to apply specific security policies only to some protocols, use a group to define these. Notes: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. Creating a New Protocol Group 1. 2. 3. 4. 5. 6. 7. 8. 9. In CentreWare IS, click Properties > Security > IPSec.
Security Editing or Deleting a Host Group To edit or delete a host group, select the host group from the list, and click Edit or Delete. Managing Security Policies IPSec security policies are sets of conditions, configuration options, and security settings that enable two systems to agree on how to secure traffic between them. You can have multiple policies active at the same time, however the scope and policy list order may alter the overall policy behavior.
Security 802.1X 802.1X is an Institute for Electrical and Electronics Engineers (IEEE) standard that defines a method for port-based network access control or authentication. In an 802.1X secured network, the printer must be authenticated by a central authority, typically a RADIUS server, before it can access the physical network. You can enable and configure the printer to be used in an 802.1X secured network. Before you begin: • Ensure your 802.
Security In CentreWare IS 1. 2. 3. 4. 5. 6. 7. 72 Click Properties > 802.1X. Under Protocol, select Enable 802.1X. Under Authentication Method, select the method used on your network. Options are: • EAP-MD5 • PEAPv0/EAP-MS-CHAPv2 • EAP-MS-CHAPv2 Type the User Name (Device Name) required by your authentication switch and server. Type the Password, then retype it. Enable Save to save new password. Click Apply.
Security Stored Data Encryption All data on the printer’s hard drive can be encrypted to protect it from unauthorized access in the event the drive is removed. To enable User Data Encryption: Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. In CentreWare IS, click Properties > Security > User Data Encryption. Under User Data Encryption Enablement select Enabled. Click Apply. CAUTION: The printer will restart.
Security Overwriting Image Data To ensure that image data on the printer’s hard drive cannot be accessed, you can delete and overwrite image data. Image data is any and all in-process or temporary user data on the disk, such as current jobs, queued jobs, temporary scan files, but not saved jobs or folders. Manually Deleting Image Data To manually delete image data on the printer’s hard drive: Note: If your printer is locked, you must log in as a system administrator.
Security 5. Under Type, select Full to completely delete all data, or Standard to delete all data except: • Jobs and folders stored by the Reprint Saved Jobs service • Jobs stored by the Scan to Mailbox service • Fax Dial Directories • Fax Mailbox contents CAUTION: If you select Full, all image data will be deleted. 6. Click Apply.
Security PostScript Passwords The PostScript language includes commands that allow PostScript print jobs to change the printer’s configuration. By default, this capability is allowed. To ensure that unauthorized changes are not made, you can require PostScript jobs to include a password. You can enable the following password: • Run Start Job: This password controls the execution of the Sys/Start file.
Security IP Filtering You can prevent unauthorized network access by blocking or allowing data sent from particular IP addresses. Creating an IP Filter Rule Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. In CentreWare IS, click Properties > Security > IP Filtering. Click Add. From the Protocol drop-down menu, select the protocol to apply the rule to. Options include All, TCP, UDP, or ICMP.
Security 3. 4. To edit a rule, click Edit and edit the rule. Click Apply. To delete a rule, click Delete. Click OK to confirm. Arranging the Execution Order of IP Filter Rules Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 78 In CentreWare IS, click Properties > Security > IP Filtering. Click an IP filter rule. Under Move selected rule to position, select the position and click Move.
Security Audit Log When the Audit Log feature is enabled, the printer begins recording events that happen on the printer. You can download the Audit Log as a tab-delimited text file, and review it to find security breaches and assess the printer’s security. Enabling Audit Log Notes: • • 1. 2. 3. Secure HTTP (SSL) must be enabled before you can enable Audit Log. For details, see Enabling Secure HTTP (SSL) on page 65. If your printer is locked, you must log in as a system administrator.
Security • Other Event Details: Columns 6-10 list other information about the event, such as: • Identity: User Name, Job Name, Computer Name, Printer Name, Folder Name, or Accounting Account ID (when Network Accounting is enabled). Note: Network Authentication must be configured to record the user's name in the Audit Log. • • 80 Completion Status Image Overwrite Status: The status of overwrites completed on each job. Immediate Image must be enabled.
Printing 5 This chapter includes: • Saving and Reprinting Jobs on page 82 • Managing Banner Sheet Printing Options on page 86 • UNIX, Linux, and AS/400 Printing on page 88 WorkCentre 6400 Multifunction Printer System Administrator Guide 81
Printing Saving and Reprinting Jobs The Reprint Saved Jobs feature allows you to save a print job on the printer so that it can be printed at any time. Enabling the Reprint Saved Jobs Feature Note: If your printer is locked, you must log in as a system administrator. For details, see Initial Setup in CentreWare IS on page 17. 1. 2. In CentreWare IS, click Services > Reprint Saved Jobs > Enablement. Under Enablement, select Enabled, then click Apply.
Printing To delete a folder: 1. 2. 3. 4. In CentreWare IS, click Jobs > Saved Jobs. Click Manage Folders; the list of existing folders displays. Select the folder you want to delete; the Delete Folder button activates. Click Delete Folder; a dialog box displays warning you that the delete is permanent. Click OK to delete the folder or Cancel to exit without saving. Saving and Printing Jobs Saving a Job from Your Computer With your file open, from your application’s File menu, click Print.
Printing 5. 6. Type in a Job Name for the job or select use the file name of the document being submitted. From the Save in Folder drop-down menu, select the folder to use for the saved job. Note: You can also use the Default Public Folder or create a new public folder for your jobs. 7. 8. 9. If you want to secure your saved job, select Secure Saved Job. Type in and retype a 4-10 digit passcode in the Passcode and Confirm Passcode fields.
Printing Type the appropriately formatted address in the IP Address: Port field. The default port number is 21. 5. In the Document Path field, specify the path to the file repository. 6. In the File Name field, type the name for the backup to restore. This name will be appended to the end of the document path. 7. In the Login Name field, type the login name of the FTP server. 8. Type a Password and Retype Password. 9. Enable Select to Save New Password. 10.
Printing Managing Banner Sheet Printing Options You can set the printer to print a Banner Sheet with each print job. The banner sheet contains information identifying the user and job name. This option can be set in the print driver, in CentreWare IS, or at the printer control panel. Notes: • • Banner sheet printing must be enabled in the print driver. It must also be enabled at the control panel, or in CentreWare IS or a banner sheet will not print.
Printing 4. 5. 6. Click the Advanced tab. Click to expand the Paper/Output option. Click Banner Sheets, then click the down arrow and select Enabled or Disabled. Note: If banner page printing is disabled through CentreWare IS or the at the printer control panel, setting the print driver to print banner pages will have no effect. 7. Click OK.
Printing UNIX, Linux, and AS/400 Printing UNIX-based printing uses LPD/LPR port 515 or lp to port 9100 to provide printer spooling and network print server functionality. Xerox printers can communicate using either protocol. Xerox Services for UNIX Systems (XSUS) XSUS is an application that allows you to manage and print to multiple printers in UNIX and Linux environments. With XSUS you can: • Configure and check the status of network connected printers.
Printing 4. 5. 6. In the Operating System list, select UNIX, Linux, or Sun Solaris. In the language list, select language. Click Go. You must download the following two .tgz files: 1. 2. Printer Model Package file which contains ppd files for all printer models. The file name is PrinterPkgXPXX_20xx_xx_xx.tgz. Printer Driver for your operating system. The available files are: • XeroxAIXpowerpcxpxx_x.xx.xx.tgz for the IBM RS6000 family. • XeroxHPUXXPXX_x.xx.xx.tgz to support HP workstations.
Printing Printing from a Linux Workstation Ensure that CUPS is installed and running on your workstation. The instructions for installing and building CUPS are contained in the CUPS Software Administrators Manual, written and copyrighted by Easy Software Products. Note: For complete information on CUPS printing capabilities, see the CUPS Software Users Manual available from www.cups.org/documentation.php. Installing the Xerox PPD on the workstation The Xerox PPD for CUPS is available on the Xerox website.
Printing The XTOOLSxxxx library provides a source WSCO for each supported Xerox printer or device. You only need to download and install the library once. Notes: • • • The host print transform only works on files that are of the type AFPDS and SCS. PIDS formatted printer files must be recreated as type AFPDS to use the WSCO for printing. You must have IOSYSCFG permissions to create a device description or a remote queue.
Printing 92 WorkCentre 6400 Multifunction Printer System Administrator Guide
Managing Copy Functions 6 This section includes: • Specifying Default Copy Settings on page 94 • Changing the Reading Order on page 95 • Creating Copy Feature Presets on page 96 WorkCentre 6400 Multifunction Printer System Administrator Guide 93
Managing Copy Functions Specifying Default Copy Settings Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. 1. 2. 3. 4. 5. At the printer control panel, press the Machine Status button. Touch the Tools tab, then touch Service Settings. Touch Copy Service Settings. Touch Feature Defaults.
Managing Copy Functions Changing the Reading Order Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. You can change: • The order that pages are scanned in books. This impacts the Book Copy and Book Fax features. • The order that pages are printed. This impacts the Page Layout and Booklet Creation features. Note: Reading order is left-to-right by default. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Managing Copy Functions Creating Copy Feature Presets Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. You can define copy feature presets for the following features: • Edge Erase • Image Shift • Reduce/Enlarge To access the copy presets screen: 1. 2. 3. At the printer control panel, press the Machine Status button. Touch the Tools tab, then touch Service Settings. Touch Copy Service Settings.
Managing Copy Functions Reduce/Enlarge Presets To change the presets for reducing or enlarging images: 1. 2. 3. 4. 5. Touch Reduce/Enlarge Presets. To change a proportional preset, touch Proportional %, touch the desired preset between 1 and 10, then type the percentage using the touch-screen keypad. To change a preset that uses an independent percentage for the width and length of the image, touch Independent X-Y%.
Managing Copy Functions 98 WorkCentre 6400 Multifunction Printer System Administrator Guide
7 Scanning This chapter includes: • Scanning to a Folder on the Printer on page 100 • Scanning to an Email Address on page 104 • Workflow Scanning on page 106 • Scanning to a User’s Home Folder on page 116 • Configuring the Printer for the Xerox Scan Utility on page 117 WorkCentre 6400 Multifunction Printer System Administrator Guide 99
Scanning Scanning to a Folder on the Printer The Scan to Mailbox feature allows users to scan files to mailboxes, which are folders created on the printer’s hard drive. These files can then be retrieved through CentreWare IS. This feature provides network scanning capability without the need to configure a separate server and is supported in Workflow Scanning. Note: For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400docs.
Scanning Prompt for password when scanning to private folder: Enable this option to require users to type the private folder password at the control panel every time they scan a job to that private folder. • Allow access to job log data file: Enable this option to allow users to print a job log containing details for any scanned image. Third-party applications can be used to search, file, and distribute jobs based on job log information. Click Apply. • 3.
Scanning 5. 6. Next to Cleanup time, select Hourly to have files meeting the criteria specified deleted at the beginning of every, or select Daily and specify the time of day for the delete process to run. Click Apply. Delete Scan Folders You can modify or delete scan folders from two locations in CentreWare IS. Deleting folders from either location deletes them from the printer. Note: If your printer is locked, you must log in as a system administrator.
Scanning 4. 5. Under Folder Operations, type a new password for Change Folder Password. Retype the password for Confirm Folder Password, then click Save Password. Note: Both of these processes perform the same task. Monitoring Capacity Capacity is the total capacity available for stored jobs. Notes: • • If the available space is less than 100 MB or the current percentage used is above 99%, your system requires cleanup to remove old, unneeded mailboxes and files.
Scanning Scanning to an Email Address The Email feature allows users to scan a document and send it to an Email address as an attachment. Note: For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400docs. The Email feature allows users to scan a document and send it as an Email attachment to one or more Email addresses. Before you begin: • Configure SMTP settings. For details, see Configuring SMTP Server Settings on page 35.
Scanning 7. 8. Verify the printer is not on a restricted host list on the SMTP server. Verify the printer’s account name and password are correct. See also: See the Online Support Assistant at www.xerox.com/office/WC6400support.
Scanning Workflow Scanning Workflow Scanning allows you to scan an original document and distribute and archive the scanned image file. The Workflow Scanning feature is designed to simplify the task of scanning many multipage documents and saving the scanned image files in one or more file locations. To specify how and where scanned images are stored, you must create a template. You can create, manage, and store multiple templates in a template pool repository on a network server.
Scanning • • Create a folder within the FTP root. Note the directory path, user name, and password. This is your file repository. Test the connection. Log into the file repository from a computer with the user name and password. Create a new folder in the directory, then delete it. If you cannot do this, check the user account access rights. Configuring Repository Settings for FTP Note: If your printer is locked, you must log in as a system administrator.
Scanning To configure file repository settings: Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. In CentreWare IS, click Properties > Services > Workflow Scanning > File Repository Setup. Click Add New. Type a name for the repository in the Friendly Name field. Select NetWare from the Protocol drop-down menu. Type the server name in the Server Name field. Type the server volume in the Server Volume field. For NetWare 4.x, 5.
Scanning Select the address type. Options are IPv4 or Host Name. Type the appropriately formatted address and port number in the Address: Port field for the server where the file repository is located. The default port number is 139. 7. Type the Share Name in the Share field. 8. In the Document Path field, type the directory path of the folder starting at the root of the shared folder. Example: If you have a folder named scans in the shared folder, type \scans. 9.
Scanning To download a sample CGI script: Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. In CentreWare IS, click Properties > Services > Workflow Scanning > File Repository Setup. Click Add New. Select HTTP or HTTPS from the Protocol drop-down menu. Under Script path and filename, click Get Example Scripts. Select a script language supported by your Web server. Right-click and save the appropriate .zip or .
Scanning Configuring the Default Template Before you can use the Workflow scanning feature, you must create and edit a template. A template contains scan settings, and at least one destination for the scanned image files. You must configure the default template before you can create a new template. After the default template is configured, all new templates created inherit the default template settings and should then be edited as required. The default template cannot be deleted.
Scanning 3. 4. 5. 6. 7. To allow users to modify the If you want the Field Name value, select Editable next to User Editable. Type a value in the Field Label field. The label should identify the purpose of this field to the user. Select Not Editable if you do not want the user to change the value. The field will not display on the control panel, and the text typed in the Default Value field will be used. Type a Default Value if the field is not editable.
Scanning Prompt at User Interface: Select this if you do not have an authentication server. Users are prompted to type in a user name and password at the printer's control panel when they attempt to access a network template. • Prompt if Authenticated User Does Not Match Template Owner: Users are prompted to authenticate when their credentials do not match the template owner. • Under Job Log, select User Name or Domain if you want these to display in the Job Log.
Scanning • • • • FTP: FTP on page 106. NetWare: NetWare NCP on page 107. SMB: SMB on page 108 HTTP or HTTPS: HTTP/HTTPS on page 109. Note: The format for a directory path for FTP is /directory/directory, for SMB, the format is \directory\directory.
Scanning Troubleshooting Workflow Scanning If you are experiencing problems with Workflow Scanning, verify the following: Notes: • • 1. 2. 3. 4. 5. 6. 7. 8. Resolve any mechanical issues before attempting to use Workflow Scanning. For assistance and support, see www.xerox.com/office/support. If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. Verify the printer is installed and functioning on the on the network.
Scanning Scanning to a User’s Home Folder The Scan to Home feature allows users to scan to their home folder as defined in your LDAP directory, or to a shared folder on the network. Before you begin: • Enable Workflow Scanning. For details, see Configuring Workflow Scanning on page 106. • Configure Network Authentication. The authentication server and the server that you are scanning to must have the same domain. For details, see Network Authentication on page 56.
Scanning Configuring the Printer for the Xerox Scan Utility The Xerox Scan Utility (XSU) allows you to scan directly to your computer and helps you manage and distribute scanned image files. Before you can scan, you must create a template in the utility. The template is saved on the printer. XSU is installed when you install scan drivers. For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400.
Scanning 118 WorkCentre 6400 Multifunction Printer System Administrator Guide
Fax 8 This chapter includes: • Embedded Fax on page 120 • Server Fax on page 131 • Internet Fax on page 135 • LAN Fax on page 138 WorkCentre 6400 Multifunction Printer System Administrator Guide 119
Fax Embedded Fax This section includes: • Enabling Embedded Fax on page 120 • Configuring Embedded Fax Settings on page 120 • Setting Fax Defaults on page 121 • Setting Transmission Defaults on page 123 • Fax Mailboxes on page 124 • Fax Reports on page 126 • Chain Dialing on page 127 • Fax Polling on page 127 • Troubleshooting Embedded Fax on page 129 When you send a fax from the printer control panel, the document is scanned and transmitted to a fax machine using a dedicated telephone line.
Fax 6. 7. 8. 9. Touch Next. Select fax send and receive Options: • Send and Receive • Send Only • Receive Only If allowed, under Dial Type, select your dialing method. If you have a tone line, select Tone. If you have a 10-pulse-per-second line, select Pulse. If in doubt, touch Tone. Notes: • Most countries use Tone dialing. • The Pulse/Tone feature is not available in some countries. Touch Save. Setting Fax Defaults Setting Incoming Fax Defaults To define defaults for incoming faxes for all users: 1.
Fax Disabled: Allows faxes to print if the fax telephone numbers are not stored in the speed dial directory. Touch Save. Touch Close, then log out. • 4. 5. Enabling or Disabling the Secure Fax Feature Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. To secure fax transmissions you enable the Secure Fax feature. When Secure Fax is enabled, a password is required before a fax can be printed or deleted. 1. 2. 3. 4. 5. 6. 7.
Fax Setting Default Output Options 1. 2. 3. If your printer has a finisher, and you want documents stapled, touch Enable under Staple. To have faxes printed on both sides of the page, touch Enable under 2-Sided. Touch Save. Setting Transmission Defaults To define defaults for outgoing faxes for all users: 1. 2. 3. 4. At the printer control panel, press the Machine Status button. Touch the Tools tab, touch Service Settings, then touch Embedded Fax Settings. Touch the down arrow to scroll.
Fax Batch Send 1. 2. 3. On the Transmission Defaults screen, touch Batch Send. To enable Batch Send, touch Enabled. Touch Save. Audio Line Monitor 1. 2. 3. 4. 5. On the Transmission Defaults screen, touch Audio Line Monitor. To enable Audio Line Monitor, touch Enable. Next to Select Line Monitor Volume, touch the desired level. Options are High, Medium, and Low.
Fax Storing a Fax in a Mailbox Local Mailbox 1. 2. 3. 4. 5. 6. 7. At the printer control panel, touch Fax. Touch the Fax Options tab, then touch Mailboxes. Touch Store to Local Mailbox. Use the touch-screen keypad to type the following: • Mailbox Number • Mailbox Passcode Touch Save. Load the document in the document feeder or on the document glass. Press the green Start button. Remote Mailbox 1. 2. 3. 4. At the printer control panel, touch Fax. Touch the Fax Options tab, then touch Mailboxes.
Fax Fax Reports You can configure three different reports, Activity Report, Confirmation Report, and Broadcast and Multipoll Report. Setting Up Fax Reports Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. To set defaults for printing fax reports: 1. 2. 3. 4. 5. 6. 7. 8. 9. At the printer control panel, press the Machine Status.
Fax To print a fax report: 1. 2. 3. 4. 5. At the printer control panel, touch the Machine Status. Touch the Tools tab, touch Service Settings, then touch Embedded Fax Settings. Touch Print Fax Reports, then touch the arrows to scroll if needed. Touch the desired report, then touch Print Now. Touch Close, then log out. Deleting Sent Fax Jobs from Memory 1. 2. 3. 4. At the printer control panel, press the Job Status button. Touch the down arrow, then touch Scan Jobs and Fax Sent Jobs.
Fax 3. 4. 5. 6. 7. To enable Non-Secure Polling, touch Non-Secure Polling. Any fax machine can access the stored faxes. To enable Secure Polling, touch Secure Polling. You must specify the fax machines that can access the stored faxes. Use the control-panel keyboard, or touch Address Book to add fax numbers to the list or touch Allow all Address Book fax numbers access to add all stored fax addresses to the access list. Touch Save.
Fax Defining Mailbox and Polling Policies To define how long polled and stored documents should be retained on the printer: 1. 2. 3. 4. 5. At the printer control panel, press the Machine Status button. Touch the Tools tab, touch Service Settings, then touch Embedded Fax Settings. Touch the down arrow to scroll. Touch Mailbox & Polling Policies. Select an option for retaining Received Documents: • Touch Delete On Print to delete the file immediately after printing.
Fax 4. 5. 130 Place your documents in the document handler, then press Start. Verify that your documents were received by the local fax machine.
Fax Server Fax Server Fax allows you to send a fax over a network to a fax server, which then sends the fax to a fax machine over a phone line. Before you can send a server fax, you must configure a fax filing repository, or filing location. The fax server retrieves the documents from the filing location and transmits them over the telephone network. You can also print a transmission report. Note: Only WorkCentre models 6400X and 6400XF can send a fax.
Fax Configure a Fax Repository using SMB Before you begin: • Create a shared folder to be used as a fax repository. Note the Share Name of the folder and the Computer Name or Server Name. • Create a user account and password for the printer with full access rights to the fax repository. Note the user account and password. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Fax 6. 7. 8. 9. Type the path to the scan repository in the Document Path field. Under Login Credentials to Access the Destination, select System to have the system log into the server, or Authenticated User to have your authentication server determine access. Type the user account and password in the Login Name and Password fields. Click Apply. Configure a Fax Repository using SMTP Note: If your printer is locked, you must log in as a system administrator.
Fax 5. On the Defaults page, you can change other settings: • Server Fax: You can adjust the following settings: • 2-Sided Scanning • Content Type • How Original was Produced • Resolution • Image Quality: You can adjust the following settings: • Lighten / Darken • Suppression • Layout Adjustment: You can adjust the following Settings: • Original Orientation • Original Size. • Filing Options: has the following setting that can be adjusted; Delay Start.
Fax Internet Fax Internet Fax allows you to scan a document at the control panel and send it to a destination using an email address, or to receive and print an email with attachments. You can also print a transmission report. A telephone line connection is not required. Configuring Default Internet Fax Settings Before you begin: • Create an email address for the printer if you want it to receive Internet faxes. • Configure POP3 settings. For details, POP3 on page 42.
Fax Filing Options Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1. 2. 3. 4. 5. In CentreWare IS, click Properties > Services > Internet Fax > Defaults. Under Filing Options, click Edit. Select the desired file format, options are Multi-Page TIFF, PDF images, or PDF/A images. To print a report listing the delivery status for each recipient of the Internet Fax, select Print Report next to Acknowledgement Report.
Fax Internet Fax Addresses You can store Internet Fax email addresses in the printer’s internal address book or you can configure the printer to reference a network LDAP directory. To configure LDAP settings, see LDAP on page 37. To add Internet Fax addresses to the Address book, see Internet Fax and Email Address Book on page 161.
Fax LAN Fax Local Area Network (LAN) Fax allows you to send a fax from the print driver on your computer to a fax machine over a telephone line. Users select the Fax option from their print driver. Note: Only WorkCentre models 6400X and 6400XF can send a LAN fax. Sending a LAN Fax To send a Fax from a Windows print driver: 1. 2. 3. Open a document, click File, then Print. Select the Xerox printer from the drop-down menu, and click Properties. Select Fax from the Job Type drop-down menu.
Fax 3. Click the recipient that you want to fax to. Note: To view the details for the recipient, double-click the recipient name. 4. 5. 6. 7. 8. 9. If you want to add more than one recipient, hold down the Ctrl key on your keyboard and click each name. When you have finished selecting your recipients, click the arrow. The names display in the Fax Recipients list. Click OK. To save the list of names as a group, click Save As Group. Type a name for your group in the Group Name field. Click OK.
Fax 6. 7. If your telephone system requires a prefix for fax numbers, select Dialing Prefix under Fax Dialing Options, and type the prefix in the field. If your call requires a Charge Code number for billing purposes, select Credit Card and type the details for the charge code in the field. Editing the Phonebook Setting up Phonebook Preferences 1. 2. Click Preferences.
Accounting 9 This chapter includes: • Xerox Standard Accounting on page 142 • Network Accounting on page 146 • Enabling Accounting in Print Drivers on page 148 WorkCentre 6400 Multifunction Printer System Administrator Guide 141
Accounting Xerox Standard Accounting Xerox Standard Accounting (XSA) tracks the number of copy, print, scan, and fax jobs for each user. You can set limits to restrict the total number of jobs by type that a user can produce. You can then generate reports listing usage data for individual users and groups. When XSA is enabled, users must log in to the printer before accessing services. They must also provide their account details in the print driver before printing documents from a computer.
Accounting Creating a New User Account and Setting Usage Limits Notes: • • 1. 2. 3. You must create a group account before you can create and add user accounts. If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > Manage Accounting. Click Add New User. Type a User ID and a Name using up to 32 alphanumeric characters, for the new user.
Accounting Note: If your printer is locked, you must log in as a system administrator. For details, see Initial Setup in CentreWare IS on page 17. 1. 2. In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > General Accounts Under General Accounts, Type an Account ID up to 12 digits, and an Account Name up to 32 characters. Note: General Account ID and General Account name must be unique. 3. 4. 5. 6. 7. Click Add Account. To add a user to this account, click Manage.
Accounting Printing a Report You can print a report that lists the numbers of impressions recorded for each user and each account. To print a report: Note: If your printer is locked, you must log in as a system administrator. For details, see Initial Setup in CentreWare IS on page 17. 1. 2. 3. In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > Report and Reset. Click Generate Report. Right-click the Right-click to download link and save the .csv file to your computer.
Accounting Network Accounting Network Accounting allows you to manage printer usage with detailed cost analysis capabilities. Print, Scan, Fax, and Copy jobs are tracked at the printer and stored in a job log. All jobs require authentication of User ID and Account ID, which are logged with the job details in the job log. The user is prompted for accounting information when submitting a job to the printer. The job log information can be compiled at the accounting server and formatted into reports.
Accounting 8. Touch Save again. 9. On your network accounting server, open the network accounting application. 10. Configure the application to define the destination for retrieval of data as the IP address or the fully qualified domain name of the printer. Troubleshooting Network Accounting If you are experiencing problems with Network Accounting, check the following: 1. 2. 3. 4. 5. 6. 7. Verify the printer is installed and functioning on the network.
Accounting Enabling Accounting in Print Drivers Jobs sent from a user’s computer can only be counted if accounting is enabled in the print driver. Enabling Accounting in a Windows Print Driver From the Start menu select Printers and Faxes for Windows XP, or Settings > Printers for Windows 2000/2003. 2. Right-click the printer in the list, and select Properties > Configuration > Accounting. 3.
Administrator Tools 10 This chapter includes: • Monitoring Alerts and Status on page 150 • Energy Saving Settings on page 152 • System Time Out on page 153 • Taking the Printer Offline on page 154 • SMart eSolutions and Billing Information on page 156 • Cloning on page 159 • Address Books on page 161 • Font Management Utility on page 163 • Network Logs on page 164 • Customizing Printer Contact Information on page 165 • Updating the Printer Software on page 166 WorkCentre 6400 Multifunction Printer System
Administrator Tools Monitoring Alerts and Status Alerts Any current alerts or warnings that occur on the printer are displayed in CentreWare IS on the Description and Alerts page. At the bottom of the page, the alerts are listed along with details about each alert and the recommended skill level required to resolve the issue. To view any alerts currently listed on the printer: Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. 1.
Administrator Tools 6. 7. Type a number between 1 and 60 minutes in the field under Set jam timer for release of status to selected groups to specify how many minutes the printer waits after a jam is detected before it sends an email status message. The default time is 0 minutes. Click Apply to accept the new settings or Undo to retain the previous settings. Note: Restarting the printer can take up to five minutes. During this time, network access is not available.
Administrator Tools Energy Saving Settings Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. 1. 2. 3. 152 At the printer control panel, press the Machine Status, then touch the Tools tab. Touch Device Settings > General > Energy Saver.
Administrator Tools Touch Screen Settings Setting the Default Touch Screen View Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. 1. 2. 3. 4. 5. 6. At the printer control panel, press the Machine Status, then touch the Tools tab. Touch Device Settings > General > Entry Screen Defaults. Touch Default Pathway to set the default touch screen display.
Administrator Tools Taking the Printer Offline To prevent the printer from either sending or receiving jobs over the network at any given time, you can take the printer offline. This allows you to perform printer maintenance without jobs being sent to the printer. When the printer is offline, any services, such as Workflow Scanning, are unavailable. Note: If your printer is locked, you must log in as a system administrator. For details, see System Administrator Access at the Control Panel on page 15. 1. 2.
Administrator Tools 7. Touch Reset. Notes: • • Using Software Resets to restart the printer is faster and wastes less consumables than turning the printer on and off. Restarting the printer can take up to five minutes. You can not access CentreWare IS during this time.
Administrator Tools SMart eSolutions and Billing Information SMart eSolutions SMart eSolutions is a suite of features that simplifies printer ownership and administration. It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network. The suite provides the following: • MeterAssistant™: Meter Assistant automatically submits meter reads to Xerox from network printers.
Administrator Tools 4. 5. 6. Under Communication Setup, under Daily Transmission Time, type the time of day that you want the printer to perform its daily communication with Xerox. Click Apply to accept the current settings or Undo to retain the previous settings. To verify communication with the Xerox server, click Test Communication Now. Under Communication Setup, a status message displays indicating if your printer is able to communicate with Xerox.
Administrator Tools Billing Information The Billing Information page displays the count of pages printed or generated in black and white or color for billing purposes. 1. 2. 158 In CentreWare IS, click Status > Billing Information. The list of pages printed or generated by printer displays. Click Refresh to update the page.
Administrator Tools Cloning This feature allows you to save your printer settings in a clone file. You can use the clone file to copy your printer settings to another printer, or use it to back up and restore settings on your own printer. Note: If you are using the clone file to copy your printer settings to another printer, both printers must be the same model, and have the same version of software. To determine the Software Version of your printer: 1. 2.
Administrator Tools Installing a Clone File Notes: • • 1. 2. 3. If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. This procedure will cause the printer to restart and will be unavailable over the network for several minutes. In CentreWare IS, click Status > Welcome. Click I Have A Cloning File. Under Install Clone File, type path and name of the clone file you want to use or click Browse to locate the file.
Administrator Tools Address Books If your network is connected to an LDAP server you can configure the printer to look up addresses from the LDAP directory. For details, see LDAP on page 37. If you do not have an LDAP server, you can use the Fax Address Book and the Public Address Book to store fax machine phone numbers and email addresses on the printer. The printer can be configured to access both an LDAP directory and a Public Address Book.
Administrator Tools Mapping the Address Book 1. 2. 3. To map the address book information in the .csv file to the Public Address Book fields in CentreWare IS, click Map Existing Address Book. Under Imported Heading, select the labels from your imported file that you want to map to the labels in the Public Address Book. Options are: • Display Name: This field is required. • Email Address: This field is required. • Internet Fax Address: This field is optional.
Administrator Tools Font Management Utility The CentreWare Font Management Utility allows you to manage fonts on one or more printers on your network. Note: The Xerox CentreWare Font Management utility is available on the Xerox website at www.xerox.com/office/WC6400drivers. You use the utility to download soft fonts to your printer, such as your company’s branded fonts or unicode fonts needed to support multiple languages. You then can add, delete or export the fonts to a file.
Administrator Tools Network Logs Log files are text files of recent printer activity that are created and stored in the printer. Log files are used to monitor network activity or troubleshoot network problems. Log files are created in an encrypted format and can be interpreted by a Xerox support representative. Downloading a Network Log to a USB Memory Stick Note: If your printer is locked, you must log in as a system administrator.
Administrator Tools Customizing Printer Contact Information The support page in CentreWare IS displays contact information for service and supplies as well as for about the system administrator. You can customize this information to display your company’s contact information for the users of the printer. Note: If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS on page 17. To add your own custom information: 1. 2. 3.
Administrator Tools Updating the Printer Software When Xerox releases a new version of printer software or firmware, you can update your printer to incorporate the new fixes and improvements. Updating the Software • Manual: Download the latest software update file in .dlm format from the Xerox support website, and update the printer’s software from CentreWare IS.
Administrator Tools Using a USB Memory Stick 1. 2. 3. 4. Create a directory folder on your memory stick called UPGRADES. Copy the software .dlm file to this directory. Insert the memory stick into the printer’s USB host port. The software upgrade process begins momentarily. When the software update completes, the printer restarts. Auto Upgrade You can set the printer to automatically schedule printer software upgrades from a central FTP server at a specific time on a regular basis.
Administrator Tools 168 WorkCentre 6400 Multifunction Printer System Administrator Guide
Customization and Expansion 11 This chapter includes: • Xerox Extensible Interface Platform (EIP) on page 170 • Auxiliary Interface Kit on page 171 WorkCentre 6400 Multifunction Printer System Administrator Guide 169
Customization and Expansion Xerox Extensible Interface Platform (EIP) Xerox Extensible Interface Platform (EIP) allows independent software vendors and partners to develop personalized and customized document management solutions that can be integrated and accessed directly from the printer’s control panel. These solutions can leverage existing printer infrastructure and databases. Examples of applications include ScanFlow Store™, Xerox Scan to PC Desktop™, Equitrac Office™, and others.
Customization and Expansion Auxiliary Interface Kit An Auxiliary Interface Kit, or a Foreign Device Interface kit, is a third-party access and accounting device such as a coin operated printer accessory or a card reader that can be attached to the printer. Installation instructions are included with the Foreign Device Interface Kit. After the kit is installed, you must enable Auxiliary Access at the control panel. Note: If your printer is locked, you must log in as a system administrator.
Customization and Expansion 172 WorkCentre 6400 Multifunction Printer System Administrator Guide
Audit Log Event Identification Numbers A WorkCentre 6400 Multifunction Printer System Administrator Guide 173
Audit Log Event Identification Numbers Audit Log Event Identification Numbers Column 4 of the Audit Log contains a unique value that identifies the event.
Audit Log Event Identification Numbers Event Identification Number Description 27 Postscript Passwords 29 Network User Login 30 SA login 31 User Login 32 Service Login Diagnostics 33 Audit log download 34 IIO feature status 35 SA pin changed 36 Audit log Transfer 37 SSL 38 X509 certificate 39 IPSec 40 SNMPv3 41 IP Filtering Rules 42 Network Authentication 43 Device clock 44 SW upgrade 45 Cloning 46 Secure scanning 47 Secure Authentication 48 Service login copy mod
Audit Log Event Identification Numbers 176 WorkCentre 6400 Multifunction Printer System Administrator Guide
Index Numerics 802.1X authentication configuring at the control panel, 71 configuring in CentreWare IS, 72 enabling, 71 A accounting (job), 141 enabling in Macintosh printer driver, 148 enabling in printer drivers, 148 enabling in Windows printer driver, 148 address books editing as .
Index D date and time setting printer, 15 default touch screen view, 153 DHCP default settings, 25 digital certificates creating a self-signed, 62 creating requests for, 63 definition of, 62 installing, 62 installing trusted root certificates, 63 DNS/DDNS settings configuring at the control panel, 23 E edge erase presents creating, 96 email server configuring, 35 embedded fax, 120 configuring, 120 defining mailbox policies for, 129 defining polling policies for, 129 enabling, 120 troubleshooting, 129 embe
Index image data deleting manually, 74 overwriting, 74 scheduling routine deletion of, 74 image shift presets creating, 96 Installation Wizard using, 15 Internet fax, 135 adding fax recipients to, 138 adding recipients from personal phonebooks, 138 configuring receive settings, 136 setting options for, 139 setting up cover sheets for, 139 troubleshooting, 137 Internet fax addresses, 137 Internet fax defaults configuring, 135 selecting filing options, 136 selecting general settings, 135 selecting image sett
Index setting, 15 Low Supply Warning enabling display of, 151 LPR print jobs disabling banner sheets for, 86 LPR/LPD, 32 enabling, 32 M Maintenance Assistant, 156 manual keying settings configuring, 67 Microsoft Networking, 49 N NDS configuring, 48 NDS authentication, 58 neighbor discovery, 25 NetWare, 47 configuring Bindery services for, 48 enabling, 47 NetWare NCP (NetWare Core Protocol), 107 network connecting the printer to, 14 network accounting, 146 enabling and configuring, 146 troubleshooting, 14
Index printer connection cable type, 14 printer customization and expansion, 169 printer fax number setting, 15 printer features controlling access to, 61 restricting access to, 17 printer installation, 15 printer location assigning, 18 printer name assigning, 18 printer security accessing in CentreWare IS, 17 printer service contact information, 165 printer services viewing from control panel, 19 printer settings cloning, 159 printing current, 15 printer setup, 13 printer software updating, 166 updating m
Index SLP, 27 SMart eSolutions, 156 enabling, 156 Maintenance Assistant, 157 Meter Assistant, 157 Supplies Assistant, 157 SMB authentication, 58 SMTP, 35 SMTP server configuring, 35 setting job size, 35 SNMP, 28 enabling, 28 SNMP advanced settings, 29 SNMP v1/v2c properties editing, 28 SNMP v3 properties editing, 29 software enabling upgrades, 166 updating automatically, 167 updating printer, 166 upgrading from USB driver, 167 SSDP, 31 SSL enabling, 65 SSL encryption services, 65 status messages, 150 store
Index workflow scanning template pool configuring repository settings for, 113 workflow scanning templates updating list of at control panel, 114 WSCO installing, 91 WSD (Web Services for Devices) enabling, 50 WSD services configuring, 50 X Xerox Root CA certificate downloading, 63 Xerox Scan Utility configuring printer for, 117 Xerox Services for UNIX systems, 88 installing, 88 launching, 89 performing installation procedure, 89 Xerox Standard Accounting (XSA), 142 creating general account for, 143 creat
Index 184 WorkCentre 6400 Multifunction Printer System Administrator Guide
